I received a letter from Chase stating the following: "After reviewing your account, we noticed that you may have transferred some of your Chase Ultimate Rewards points to an ineligible user. As a result, we suspended your ability to transfer points." The letter goes on to say that they will lift the suspension if I send them certain documents proving that the person I transferred my points to lives at the same address as I do. This doesn't sound so bad but then the letter ends off: "If we do not receive the requested documents within 30 days from the date of this letter, or if there is any misrepresentation, we may close this and any other accounts you have with us."
I did sell some points. Now what can I do to save my accounts? Will they actually shut me down? Will I be blacklisted? Should I fess up and beg them to keep my accounts opened or just wait and hope they will leave my accounts opened? Help!