Has anyone had any success with Cross River this time around?
I think they took on more than they can chew, and they can't handle it.
I tried getting through, and I spoke to someone in India or wherever, that had zero clue what Application under review means.
First he said it was sent to the sba, but then under further questioning and putting me on hold, said its under review, and wasn't sent yet, and I will get an email when approved.
Then under more questioning and hold time, he said it was already sent to the sba, and then moments later, Its still being reviewed, and not sent......
All I wanted to know was, what are the proper steps? First it's under review, and then they send it to sba.
Does your status change from APPLICATION UNDER REVIEW, once it goes to the sba? What does it say then?
It's ok to have somewhat clueless people answering the phone, but at least teach them the basics, what Application under review means, and what the next step is.
It's been 5 days with zero movement, while the other banks seem to be at least moving along and getting approvals.