got the box cutter, called and got $400 in compensation, would of still wanted the massage chair though.guess be happy with what you get (and i didn't have to ship it back either).
Got $100
theyre catching on
The compensation they offer is based on your account status.
whats the account status?
I don’t know their algorithm, but I’m guessing along the lines of how often you complain and get compensation, how many returns you do, and how much you spend.