I have ink preferred. added my wife as employee household. I tried transferring points from my account to her chase transfer partner account but it doesn't allow and shows “Special handling required. We are unable to process this transfer online. Please call the number on the back of your card for assistance.” Multiple chase reps i spoke to couldn't help. One supervisor told me biz account has these restriction to not allow transfer to anyone other than main account holder or send proof of biz docs and tax documents so they can verify biz and help with points transfer to employee, household account holder's FF or hotel loyalty account. rip transfer benefit! You can’t transfer Ultimate Rewards to an authorized user’s or employee's frequent flyer or hotel loyalty account online
If you’re trying to transfer points to an existing authorized user’s or employee's airline or hotel loyalty account, you’ll encounter a message stating:
“Special handling required. We are unable to process this transfer online. Please call the number on the back of your card for assistance.”