Another try got this response...
Dear Shmiel,
I understand your concern regarding 75,000 bonus points.
I'm afraid, it is not possible to receive 75,000 bonus points on your current Card as you applied through a different promotion.
I would like to inform you that our Marketing Department keeps on sending various promotions from time to time. Sometimes the promotion is for more points and sometimes for fewer points for the same Card.
If a Card has been approved under a particular promotion, it is not possible to change the promotion on that Card account at a later date.
Offers are sent to a limited number of Cardmembers and many factors are considered for which offer you may receive. An offer may be sent based on where you live, spending habits and the type of Card you have. We strive to provide you with the most valuable offers we can. While you did not receive this particular offer, you may receive exciting offers in the future.
I appreciate your understanding.
If there is any other way we may be of assistance, please contact us.
Sincerely, Jaspreet Singh Email Servicing Team American Express Interactive Services
I guess I will keep trying. Seems on Sunday its an offshore team that responds, and they may not be authorized to do anything. I noticed that most of the posts that have had success in getting the points came from an American-based rep. Obviously, I can be way off here but just my hunch.