The $1500 load on temporary card counts towards the total $5k monthly limit when you get the permanent card? Or it is $5k monthly limit when you have the permanent card?
thank you
Unbelievable! Unbelievable Frustrating experience with US bank CC visa card with load.
I attempt the load, gets blocked. Receive text asking me to 1 for yes if I did it and get confirmation text saying card is good to go. I try loading again, wouldn't work. I called the Fraud dept line and the wait to get an agent was running longer than 20 mins, hung up, called again while in store and no one picks up.
I left the store, called Fraud line again, asked and spoke with supervisor, made complaint. They apologized and got a customer support manager to give me some points answered some questions and Fraud dept supervisor told me I am all good. I drive back and still couldn't load. called fraud line and you can't get an agent to help you since the hold was for ever. I get home and spoke to Fraud rep supervisor and he tells me the previous rep didn't do the over ride or whatever she has to do and he asks me questions and tells me this time you will not face the trouble again.
I have had to deal with these with Chase and Citi but never like this with US bank .