Author Topic: aeroplan award booking glitch  (Read 31172 times)

Offline Yaalili

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 12815
  • Total likes: 480
  • DansDeals.com Hat Tips 157
  • Gender: Male
    • View Profile
  • Location: Crown Heights, NY
Re: aeroplan award booking glitch
« Reply #120 on: November 01, 2014, 08:42:33 PM »
Checked in for tomorrows flight!!!

Where you off too?

Offline eis517

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Aug 2012
  • Posts: 765
  • Total likes: 16
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: New York
  • Programs: SPG, United
Re: aeroplan award booking glitch
« Reply #121 on: November 01, 2014, 09:39:31 PM »
Thinking the same, but if they think they plugged it...

Ergel, you got room for us for a night in YYZ? Or should we stomach the PH? :)
If ergel doesnt have room, we do!

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25506
  • Total likes: 733
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: aeroplan award booking glitch
« Reply #122 on: November 01, 2014, 09:58:09 PM »
If ergel doesnt have room, we do!

Thanks! :)
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Ergel

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 13070
  • Total likes: 905
  • DansDeals.com Hat Tips 3
    • View Profile
Re: aeroplan award booking glitch
« Reply #123 on: November 01, 2014, 10:28:16 PM »
If ergel doesnt have room, we do!


More than enough space

Hey. No stealing my guests
Life isn't about checking the boxes. Nobody cares.

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25506
  • Total likes: 733
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: aeroplan award booking glitch
« Reply #124 on: November 01, 2014, 10:45:14 PM »
Quote from: mikeym on FT
Aeroplan called, they're cancelling anything that hasn't been ticketed already.

Quote from: Toronto1970 on FT
Can you elaborate on that?

Quote from: mikeym  on FT
They called a friend of mine, I wasn't on the phone call but I was sitting next to him. He mentioned the agent said they would honor anything that was already fully ticketed.

If that's actually true or not, time will tell. I'm not sure if they'll give the option of paying the actual amount of points (as there wasn't enough in the account to cover my friend's redemption).

So far just a full refund and points reinstated.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Ergel

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 13070
  • Total likes: 905
  • DansDeals.com Hat Tips 3
    • View Profile
Re: aeroplan award booking glitch
« Reply #125 on: November 01, 2014, 10:46:34 PM »
What you quoting from? Was yours ticketed? When's the trip planned for?
Life isn't about checking the boxes. Nobody cares.

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25506
  • Total likes: 733
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: aeroplan award booking glitch
« Reply #126 on: November 01, 2014, 10:47:32 PM »
What you quoting from? Was yours ticketed? When's the trip planned for?

FT

Yes

2015 (you can PM for more info)
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline MEIR613

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2012
  • Posts: 4593
  • Total likes: 6
  • DansDeals.com Hat Tips 7
    • View Profile
Re: aeroplan award booking glitch
« Reply #127 on: November 02, 2014, 12:23:44 AM »

Offline Yaalili

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2009
  • Posts: 12815
  • Total likes: 480
  • DansDeals.com Hat Tips 157
  • Gender: Male
    • View Profile
  • Location: Crown Heights, NY
Re: aeroplan award booking glitch
« Reply #128 on: November 02, 2014, 12:43:26 AM »
Asia.

That much I figured from your comment earlier :) - When you write the TR, please include the city too :)

Offline MEIR613

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2012
  • Posts: 4593
  • Total likes: 6
  • DansDeals.com Hat Tips 7
    • View Profile
Re: aeroplan award booking glitch
« Reply #129 on: November 02, 2014, 05:24:11 PM »
Just took my first flight.

All was good.

Offline Ergel

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 13070
  • Total likes: 905
  • DansDeals.com Hat Tips 3
    • View Profile
Re: aeroplan award booking glitch
« Reply #130 on: November 02, 2014, 05:34:58 PM »
Just took my first flight.

All was good.
Where to?
Life isn't about checking the boxes. Nobody cares.

Offline Emkay

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2012
  • Posts: 14412
  • Total likes: 377
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Where I ought to be
Re: aeroplan award booking glitch
« Reply #131 on: November 02, 2014, 05:56:41 PM »
Just took my first flight.

All was good.
Wow! spontaneous

Offline shidduch

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Jun 2011
  • Posts: 450
  • Total likes: 3
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: New York
Re: aeroplan award booking glitch
« Reply #132 on: November 03, 2014, 12:11:55 PM »
I asked a shaila if it would be permitted to mess around with the script to get the multi city button so that you could book the lower rate and I was told its gneiva. 

Its one to take advantage of their sale but its another thing to change how their website responds.  The only reason they removed the button is because they didnt have time for a robust fix.  Imagine if a store keeper puts an item out with the wrong bar code and as a quick fix they just cover up the old bar code with a new bar code that prices right.  if you remove that bar code it is very similar to modifying the script to make the multi city button appear again.

Offline EJB

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Sep 2012
  • Posts: 5410
  • Total likes: 254
  • DansDeals.com Hat Tips 15
    • View Profile
Re: aeroplan award booking glitch
« Reply #133 on: November 03, 2014, 12:30:51 PM »

I asked a shaila if it would be permitted to mess around with the script to get the multi city button so that you could book the lower rate and I was told its gneiva. 

Its one to take advantage of their sale but its another thing to change how their website responds.  The only reason they removed the button is because they didnt have time for a robust fix.  Imagine if a store keeper puts an item out with the wrong bar code and as a quick fix they just cover up the old bar code with a new bar code that prices right.  if you remove that bar code it is very similar to modifying the script to make the multi city button appear again.

I think there's a diff between a tiny edit to the script that ppl did as aeroplan knew that was easy to do and actually rewriting the code. They could have easily removed the ability to do a mc booking but didn't. I'm sure they knew ppl could change the button name to MC.

Offline EJB

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Sep 2012
  • Posts: 5410
  • Total likes: 254
  • DansDeals.com Hat Tips 15
    • View Profile
Re: aeroplan award booking glitch
« Reply #134 on: November 03, 2014, 12:50:43 PM »
Btw for anyone in my boat that transferred points but didn't book, I had success w amex membership rewards support getting over 100k points back in a 24 hour turnaround.

Offline Marco Polo

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2012
  • Posts: 13126
  • Total likes: 49
  • DansDeals.com Hat Tips 104
  • Gender: Male
    • View Profile
Re: aeroplan award booking glitch
« Reply #135 on: November 03, 2014, 12:55:59 PM »
Btw for anyone in my boat that transferred points but didn't book, I had success w amex membership rewards support getting over 100k points back in a 24 hour turnaround.
What did you tell them?
Quaerite et Invenietis.

Offline EJB

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Sep 2012
  • Posts: 5410
  • Total likes: 254
  • DansDeals.com Hat Tips 15
    • View Profile
Re: aeroplan award booking glitch
« Reply #136 on: November 03, 2014, 12:56:56 PM »

What did you tell them?

Multi city booking system was down and I wanted to make that type of booking. Ymmv

Offline Ergel

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 13070
  • Total likes: 905
  • DansDeals.com Hat Tips 3
    • View Profile
Re: aeroplan award booking glitch
« Reply #137 on: November 03, 2014, 01:12:55 PM »
I think there's a diff between a tiny edit to the script that ppl did as aeroplan knew that was easy to do and actually rewriting the code. They could have easily removed the ability to do a mc booking but didn't. I'm sure they knew ppl could change the button name to MC.
-1
Life isn't about checking the boxes. Nobody cares.

Offline EJB

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Sep 2012
  • Posts: 5410
  • Total likes: 254
  • DansDeals.com Hat Tips 15
    • View Profile
aeroplan award booking glitch
« Reply #138 on: November 03, 2014, 01:16:35 PM »
-1

Do you think it's different from any other price mistake/ glitch after the company became aware of the glitch? How about when the company closed all but not one avenue of the glitch?

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 69190
  • Total likes: 17650
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: aeroplan award booking glitch
« Reply #139 on: November 03, 2014, 01:20:07 PM »
Do you think it's different from any other price mistake/ glitch after the company became aware of the glitch? How about when the company closed all but not one avenue of the glitch?
Obviously script hacking is different than a glitch.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.