Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1889706 times)

Offline sruly

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Re: Amex F/R Master Thread
« Reply #7160 on: July 27, 2016, 09:36:31 AM »
Per FR rep, you can't get approved for a CL increase or CL reallocation between cards for a year after passing an FR. Anyone know anything contradictory to that?
I had the same experience so I opened new cards a got new cards with higher limits.

Online cholent

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Re: Amex F/R Master Thread
« Reply #7161 on: July 27, 2016, 09:37:33 AM »
I had the same experience so I opened new cards a got new cards with higher limits.
Same here. Credit lines slashed ridiculously but haven't had any issue running up huge amounts on a new charge card I opened after passing bH
Don't ask stupid questions and you won't get stupid answers

Offline @Yehuda

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Re: Amex F/R Master Thread
« Reply #7162 on: July 27, 2016, 09:39:30 AM »
Thanks for the idea. I specifically want access to more CL on an SPG card (I currently have Biz), so I guess I could re-open the personal, but it kills me to open a card w/o a signup bonus.  :'( :'( Will have to add it into my next AOR.

Offline yn27

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Re: Amex F/R Master Thread
« Reply #7163 on: July 27, 2016, 04:42:11 PM »
Anybody have any experience with an account that was shut down due to FR, getting them to reconsider and reinstate the account?

Offline yochiek93

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Re: Amex F/R Master Thread
« Reply #7164 on: July 27, 2016, 06:13:40 PM »
Anybody have any experience with an account that was shut down due to FR, getting them to reconsider and reinstate the account?
Why was it shut down?

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #7165 on: July 27, 2016, 06:22:36 PM »
Anybody have any experience with an account that was shut down due to FR, getting them to reconsider and reinstate the account?
System won't allow it, AFAIK.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
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Offline yn27

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Re: Amex F/R Master Thread
« Reply #7166 on: July 27, 2016, 07:42:48 PM »
Why was it shut down?
"income we currently have on file is not sufficient to support your overall financial obligations"

Offline shulem92

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Re: Amex F/R Master Thread
« Reply #7167 on: July 29, 2016, 04:53:36 PM »
Now that I passed my fr and I have a cl on my plat, does that make it no longer a charge card? Nafka minah if I wanna try and lower the cl like the Ritz card....

Offline emjee

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Re: Amex F/R Master Thread
« Reply #7168 on: July 30, 2016, 03:24:59 PM »
Now that I passed my fr and I have a cl on my plat, does that make it no longer a charge card? Nafka minah if I wanna try and lower the cl like the Ritz card....
Still a charge card

Offline cashasap

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Re: Amex F/R Master Thread
« Reply #7169 on: August 01, 2016, 09:09:40 PM »
ok just spoke to them they want my 2015 tax info the rep sounded nice  :)so do i send in the info even though its a fraction of what i wrote on the apps that i make? also i filed jointly with my wife and her account is fine as of now.... am i risking bringing her down with me by sending it in
     turns out my wife just got fr as well...
Pinnaclewholesalegroup.com

Offline yochiek93

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Re: Amex F/R Master Thread
« Reply #7170 on: August 01, 2016, 09:27:18 PM »
     turns out my wife just got fr as well...
Good luck

Offline sams

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Re: Amex F/R Master Thread
« Reply #7171 on: August 01, 2016, 09:58:46 PM »
Any possibility that fr would affect an active car rental insurance claim? Any data points?

Offline mochjas

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Re: Amex F/R Master Thread
« Reply #7172 on: August 01, 2016, 10:01:38 PM »
Any possibility that fr would affect an active car rental insurance claim? Any data points?
it shouldn't. But I don't have any data points

Offline srf60

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Re: Amex F/R Master Thread
« Reply #7173 on: August 02, 2016, 01:33:01 AM »
For account under fr, I don't wanna speak to rep, can I just upload the 4506-t, and not call at all?
Eta;
I uploaded the form a day after being fr'd, 1 week later I received an email that account has been cleared with credit limits slashed.
All this without ever talking to them.

Offline sams

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Re: Amex F/R Master Thread
« Reply #7174 on: August 02, 2016, 04:09:31 AM »
Any possibility that fr would affect an active car rental insurance claim? Any data points?
no way?

Offline isaac1

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Re: Amex F/R Master Thread
« Reply #7175 on: August 09, 2016, 08:06:31 PM »
Eta;
I uploaded the form a day after being fr'd, 1 week later I received an email that account has been cleared with credit limits slashed.
All this without ever talking to them.
where did you upload the docs? you never spoke to them at all?
"It's the same old Jay. Jay will throw us the ball" -Charles Woodson

Offline srf60

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Re: Amex F/R Master Thread
« Reply #7176 on: August 10, 2016, 01:55:31 AM »
where did you upload the docs? you never spoke to them at all?
Americanexpress.com/financialreview

No, never spoke to them.

Offline shulem92

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Re: Amex F/R Master Thread
« Reply #7177 on: August 10, 2016, 01:56:20 AM »
Americanexpress.com/financialreview

No, never spoke to them.
It wasn't so scary to speak to them...lol

Offline srf60

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Re: Amex F/R Master Thread
« Reply #7178 on: August 10, 2016, 01:59:02 AM »
It wasn't so scary to speak to them...lol
Oh, don't you worry this was not the first fr I dealt with........, was just a data point.
But according to many reports it can be risky.

Offline shulem92

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Re: Amex F/R Master Thread
« Reply #7179 on: August 10, 2016, 02:00:51 AM »
Oh, don't you worry this was not the first fr I dealt with........, was just a data point.
But according to many reports it can be risky.
That's true. Btw, how many have u dealt with??