Did you have 10 hilton stays to show? (What did they ask you for?)
No way
here's my correspondence
Hi,
I would appreciate if you offer the option to match my status at
top
tier status at hilton, attached is a screenshot to prove it.
elikay
Passport number XXXXXX
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Dear elikay:
Thank you for contacting Hyatt Gold Passport customer assistance. I
appreciate the opportunity to assist you.
I would be happy to provide further assistance regarding your Gold
Passport account. However, for security purposes, please provide the
current postal address on our records. Once I have verified your
information, I would be happy to assist you further.
Sincerely,
Lesa Williams
Hyatt Gold Passport Representative
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xxxxxxxxxxxxxxxxxxxxxxxxxxx ADDRESS
xxxxxxxxxxxxxxxxxxxxxxxxxx CITY, STATE
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Dear elikay:
Thank you for contacting Hyatt Gold Passport Customer Service. I
appreciate the opportunity to assist you.
Regarding your email, the Hyatt Gold Passport program does not offer a
tier match. However, currently a Diamond Trial Offer is available
until
June 30, 2011. You will receive trial Diamond membership for 60 days
with proof of top tier status with one of our competitors program.
However, you must complete 12 nights in 60 days to maintain Diamond
tier
through February of 2013. You will also receive 1000 bonus points on
your first six eligible nights within 60 days, up to a maximum of 6000
bonus points.
Please advise if you wish to enroll in the Diamond Trial Promotion.
Please note the list of competitors that Hyatt Gold Passport will
match:
Hilton Gold VIP or Hilton Diamond VIP
Marriott Gold or Marriott Platinum
Starwood Platinum Preferred Guest
Priority Club Platinum
Please mail or email a statement of your account activity with a
competitor to us for processing at:
PO Box 27089
Omaha, NE 68127-0089
To find more details on our exclusive Diamond status please visit us
online at:
http://goldpassport.hyatt.com/gp/benefits/membership_diamond.jsp I appreciate your support of Hyatt and the Gold Passport program.
Please
let me know if I may assist you further.
Sincerely,
Laura Groves
Hyatt Gold Passport Customer Service
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Thank you, I would appreciate if you can match it as noted, due to my
top tier status with hilton which I sent in a previous email.
elikay
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Dear elikay:
Hello again and thank you for your return message.
Per your request, I have enrolled you in the Diamond Trial Promotion. I
ask that you please allow 72 hours for the system to update itself. Once
your account has been upgraded to Diamond status, you will have 60 days
to complete 12 eligible nights. Once the stay requirement is met, your
Diamond status will be extended through February of 2013.
Please let me know if I may assist you further.
Sincerely,
Laura Groves
Hyatt Sales Representative