They said I signed up for the 10000 offer. This doesn't matter? Was there even a 10k offer?
Does anyone have a 25k screenshot?
They are referring to the 10k you get after making your first purchase, but the additional 15k doesn't come until after you spend $5k
Anyone who applied for a starwood card before the limited 30k offer, automatically had the 25k offer.
The answer to your 2 questions are No and No.
And have you reached the $5k spend threshold?