Author Topic: who can i contact at aadvantage to get my account reopened?  (Read 4481 times)

Offline 12HRS

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Re: who can i contact at aadvantage to get my account reopened?
« Reply #20 on: May 02, 2017, 11:36:56 AM »
@12HRS- i recvd exact same email and acutllay provided all details too.
my account is still opened as i did fly with aa on a short domestic flight and my platinum status came up.

i spoke with Advantage rep yesterday, i lashed out at them and the rep apologized and said she would escalate the call and have a supervisor contact me.
lets wait and see.
so it seems from all these posts that it wont end well....

platinum status showing up on a flight does not say much. booking another flight with points would be a different story

Offline flyingnowhere

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Re: who can i contact at aadvantage to get my account reopened?
« Reply #21 on: May 02, 2017, 12:47:58 PM »
i still get monthly statemens emailed with my mileage balance from aadvantage....
so it seems the account is just locked, not closed.
for now ....

Offline 12HRS

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Re: who can i contact at aadvantage to get my account reopened?
« Reply #22 on: May 02, 2017, 01:07:10 PM »
i still get monthly statemens emailed with my mileage balance from aadvantage....
so it seems the account is just locked, not closed.
for now ....

They still offer me to buy points also ;)

Offline davidmal

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Re: who can i contact at aadvantage to get my account reopened?
« Reply #23 on: May 02, 2017, 01:23:01 PM »
i still get monthly statemens emailed with my mileage balance from aadvantage....
so it seems the account is just locked, not closed.
for now ....
I wonder if you can accumulate or spend points ?

no matter how few
might be worth a try.
-DMC
"Life moves pretty fast. If you don't stop and look around once in a while, you could miss it ~Ferris Bueller"

Offline coralsnake

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Re: who can i contact at aadvantage to get my account reopened?
« Reply #24 on: May 02, 2017, 01:49:57 PM »
i still get monthly statemens emailed with my mileage balance from aadvantage....
so it seems the account is just locked, not closed.
for now ....
Your name seems exceptionally appropriate.
"Here at DansDeals we don’t do buses." -Dan

Offline flyingnowhere

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Re: who can i contact at aadvantage to get my account reopened?
« Reply #25 on: May 02, 2017, 03:20:28 PM »
I wonder if you can accumulate or spend points ?

no matter how few
might be worth a try.

i did rent a car with avis which i usually recieve anywhere from 200-500 miles for and it did not accumulate.
i will try and spend points and see what happens- im just afraid they see that as another violation if terms since its locked
i didn't check my account ( its locked)  but i still get my monthly statement emailed.

Offline high end hobo

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Re: who can i contact at aadvantage to get my account reopened?
« Reply #26 on: May 15, 2017, 08:56:36 PM »
There is another AA audit thread on DDF which may be able to help.

Online New Yorker

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Re: who can i contact at aadvantage to get my account reopened?
« Reply #27 on: May 18, 2017, 08:10:19 AM »
Is it possible to change the DOB on an Aadvantage account? I want to merge two accounts but the DOB don't match