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Author Topic: Do mistakes happen both ways?  (Read 989 times)

Offline Nitantnel

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Do mistakes happen both ways?
« on: May 23, 2011, 05:07:16 PM »
Yesterday Amax charged me 87 Dollars for an annual fee they agreed to waive. Called, complained, and was told “our system didn’t recognize it since you already got a free year, but I’ll be glad to post a credit for that amount.”

Do they ever mistakenly add money in costumer accounts?
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Offline joey89

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Re: Do mistakes happen both ways?
« Reply #1 on: May 23, 2011, 06:24:19 PM »
Yes they do I had it a couple times when a rental car company adjusted  my bill amex credited back $25 for their premium even though I have the lower level coverage for $20
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Offline dirah

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Re: Do mistakes happen both ways?
« Reply #2 on: May 23, 2011, 06:42:50 PM »
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