Hi all ...
I signed up for the 25,000 point Southwest/Chase card this weekend and began reading this post ...
Can someone please explain to me what an "SM" is and do you simply send an email to someone within Chase linking a website that still shows the deal (but doesn't necessarily go to a page to fill out) and ask if they will match? Anyone in particular that you need to send this note to?
thanks
TIM
Hi Tim and welcome to ddf!!! A SM stands for secure message. When you log into your chase acount online you will see in the uper right corner the "secure message center" click on that. Next select create new meesage and choose "Rewards Inquiry" and select "Go". Simple select you SW cc card number, other rewards inquiry and write up a message that looks something like this
"To whom it may concern,
I just found an offer that states after your first purchase with your Southwest credit card you will receive 50k Southwest miles. This is an increase of 25k compared to my current promotion. I would like you to honor the 50k Southwest airline points promotion.
Thank you,
Tim"
Hope this helps and good luck!