Aeroplan Master Thread

[JACKBLUE]

Best you can do is change on the phone for $100 and cancel online within 24 hours

Good luck getting someone the phone....

[Alexsei]

Should I buy the lottery now?

[Yehudaa]

Should I buy the lottery now?

How long did it take to get through?

[Alexsei]

How long did it take to get through?

I think it was 1:20

[JACKBLUE]

I think it was 1:20

Hour and 20 min? Or min and 20 secs?!

[Alexsei]

Hour and 20 min? Or min and 20 secs?!

One hour twenty minutes

[TAVI]

Looks like Aeroplan got rid of the 5 day calendar view, and now you have to search each day separately?

[donedeal12]

Iv noticed the system showing different results and how its listed by the hour.

at some points they pull all the etihad options and other times they are all there,
some times theres a 5 day calendar other times not.

[TAVI]

Iv noticed the system showing different results and how its listed by the hour.

at some points they pull all the etihad options and other times they are all there,
some times theres a 5 day calendar other times not.

Thanks for the data point.

from my experience over the last few weeks, and been using the site daily, not once did i see the 5 day calendar at the top...

[TAVI]

unrelated topic, but booking a shortish connection in zurich on a JFK-ZRH-TLV award.
If the first flight is delayed and causing the pax to miss the connection, will Aeroplan rebook on other partners? lets say UA or LY for a direct flight?

[yeshivabucher]

unrelated topic, but booking a shortish connection in zurich on a JFK-ZRH-TLV award.
If the first flight is delayed and causing the pax to miss the connection, will Aeroplan rebook on other partners? lets say UA or LY for a direct flight?

that would generally be on operating airlines responsibilities

[TAVI]

that would generally be on operating airlines responsibilities

Thanks.
Not sure if thats better or worse.

[mlardi]

LH 401 today from JFK is delayed. Booked through Aeroplan J class What are my options that Lufhansa can put me on another flight that I still make the connection to TLV?
Is it now for lufthansa to replace me or Aeroplan?

[mlardi]

LH 401 today from JFK is delayed. Booked through Aeroplan J class What are my options that Lufhansa can put me on another flight that I still make the connection to TLV?
Is it now for lufthansa to replace me or Aeroplan?

Lufthansa is saying that they can't rebook me I need to call Aeroplan

[mlardi]

Lufthansa is saying that they can't rebook me I need to call Aeroplan

So far not lufthansa and not Aeroplan is offering any other flights. Anyone had something like this before? Or knows if I can do anything?

[shmooz]

So far not lufthansa and not Aeroplan is offering any other flights. Anyone had something like this before? Or knows if I can do anything?

I've had it but with other airlines, each blames the other. So close to the flight it should be Lufthansa but sometimes they need to talk to each other. Keep at it.

There is a 5.25 pm flight that makes a connection, they can't put you on that? How about the nonstop UA from EWR.

Maybe others can chime in here

[Ploni3]

Aeroplan probably won't book you on anything that doesn't have reward space (except maybe on AC). I don't see any J availability right now on points *A tonight NYC-TLV and it is too late to connect through Toronto. So unless something opens it will be difficult to get Aeroplan to budge.  Lufthansa will eventually have to get you to TLV so you can keep trying to suggest routings to them. Good luck.

[Ploni3]

I also do see a couple of options tomorrow night that AP might switch you to, if your timing is fflexible, via ZRH or MUC

[Ploni3]

And almost no availability on anything in J that will get you there much earlier than connecting with the 2pm lufthansa flight from FRA that they probably are protecting you on anyways.

[mlardi]

Ok so what happened was I had 2 tickets booked on Aeroplan 1 was jfk-fra-tlv 70k J
When I wanted to book the next one it became unavailable so what I  booked jfk-fra 60k j and booked cash from fra-tlv when we saw that the jfk leg is delayed we started contacting everyone 1st no one wanted to help at the end we found 1 very helpful Lufhansa agent at the airport so the one who was booked to tlv she was able to rebook on BA J and the flight from LHR - TLV is on 787 so i think that one was a big score
The 2nd one the agent claimed since it wasn't booked as 1 ticket only separate tickets she can't do anything, tried contacting AC with no luck so that one went home  was just now able to get someone from AC on the phone with no realistic way to make it to Meron that ticket was cancelled and points + taxes will go back into the account.