Interesting. Never heard that before. I was always hesitant to fly for that reason
We're sorry that we've had to cancel your flight 1258 from MCO - Orlando, FL to EWR - Newark, NJ on July, 03 2020. We apologize for this inconvenience and the impact to your travel plans.
To assist with your travel, we've put together some options:
Option #1 – Up to $200 for travel on another airline
If you prefer, we'll reimburse up to $200 per traveler for travel on another airline within 72 hours.
Here's how it works: To purchase your tickets within the next 24 hours for one-way travel to be completed within 72 hours, please visit
https://rebook.tripeasy.com, using your Last Name and Frontier confirmation code to login. Then, book and pay for your one-way travel. Within 14 business days, a reimbursement check will be mailed to the address you provide on the payment page of the booking process.
Option #2 – Full credit for your ticket + a $100 Frontier voucher per traveler
If you prefer to travel with Frontier at another time, we'll provide you with full credit for the unused value of your Frontier ticket plus a $100 voucher per traveler valid for future travel with Frontier.
Your credit will be sent to you within one week, and will be available for use for booking future travel on Frontier for 90 days from the date the credit was issued; your future travel does not need to be completed within 90 days
Your voucher(s) will be sent to you within one week, and will be valid for redemption through December 31, 2020; your future travel does not need to be completed by December 31
Voucher(s) and credits are valid for one-time use in booking future air travel on Frontier; Voucher(s) are applicable to ticket fare only, and not to taxes or fees
Here's how it works: Submit a request for your credit and voucher at
http://bit.ly/FrontierReimburse and select "Credit and Voucher" from the drop-down menu.
Option #3 – Up to $200 for alternative transportation
If you prefer, we'll reimburse you up to $200 for alternative transportation (i.e. car rental, train).
Here's how it works: Submit a copy of your receipt(s) within 30 days of your original travel date to
http://bit.ly/FrontierReimburse and select "Other Reimbursement" from the drop-down menu.
Option #4 – Refund
Here's how it works: Submit a copy of your receipt(s) within 30 days of your original travel date to
http://bit.ly/FrontierReimburse and select "Refund" from the drop-down menu.
If you are at the airport, please be sure to collect all checked luggage prior to leaving the airport or before checking in with another airline.
Once again, we apologize for this disruption to your travel plans.
We hope you will give us the opportunity to welcome you onboard a future Frontier flight.
Sincerely,
Team Frontier