I called up Priority Club yesterday to try to get Platinum Status (based on a Promo that ended 12/31/10) and they were absolutely terrible on the phone - worst customer service....ever. (And yes, I am referring to BOTH the cust srvc agent AND her supervisor, who couldn't speak English well)
I then called Hyatt up to status match a Hilton Honors Diamond status and found "Chris" to be a moron. He stated that the 2 free nights in a Hyatt hotel are ONLY given the first year as a promo - NOT YEARLY - aka 2 free nights. given one time only. period.
THEN, he contradicted himself and said "If you status match to Diamond, then apply for CC, then you'll get 2 suites as opposed to 2 standard rooms. But, know that your status match is only good for the year so even though you'll get 2 suites this year, you will lose status (assuming I dont stay X nights/year) in the upcoming year and then you'll only get 2 standard rooms until your status goes up again"
I thought that status match to Hyatt Diamond or Hyatt Platinum THEN apply for CC would guarantee you that "status" for hotel rooms yearly, even if you lose your actual Hyatt status in a later year...
SO:
1) Is it 2 nights first year only, or yearly (Chris said both, lol)
2) Are the standard room/suite 2 nights a year based on
a) Status at time of App
b) Status of your Hyatt Account during the year you get the award (ie. Suite in year 1, standard in years 2-5, suite in year 6, etc..)
Thanks!