Ive had Citi cards for many years, never had an issue before...
I recently applied for the Citi Executive card in order to try and hit LT plat while i can. I asked for a credit line increase and they did so by closing on of my other cards...Everything was fine. I spent quite a bit, and sent a few payments even before the statement closed. I will say that a cousin of mine is using the card as well (has a card in his name-diff last name) and does quite a bit of business spending on it although the spending that is done does not necessarily appear to be business spending.
Tonight, my card was declined. I called Citi and they said i have to call back on Monday and to call 888-258-1166. I googled that number and it seems like its a Citi "FR dept". From reading online, it seems many people have had their cards closed for no reason other than being too high-risk. They are calling it a "risk closure." It seems that once closed by this dept, no one has seen their card reopened. Im hoping they just want to verify some things and this is not whats going on.
I figured id put this out there and see if anyone else has ever experienced anything similar with Citi and what i can expect on Monday...