I just want to post how amazed I was with Kriss FLyer.
I found F availability for a SIN flight, B4 I transferred a ton of points I called them if they can hold it for 2 days for the transfer time. They told me they cant find the availability and that I should try booking online because they dont see it.
I huca'd a few X (zero wait time) and every agent said they don't see the what I see.
10 min later I get a call from Singapore on my cell, an apologetic agent tells me that they are so sorry but she was using the Singapore terminal, and she went into the NY terminal and she can find it, and she reserved it for 2 weeks for me.