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BDE!  :-[ DEAD!


DoT Will Not Compel United To Honor Tickets:
http://www.dansdeals.com/archives/61870
http://www.united.com/web/en-US/content/travel/exchange-rate-error.aspx
http://www.dot.gov/sites/dot.gov/files/docs/Mistaken_Fare_AEP_Statement_on_United_Airlines.pdf

LATEST DDF THREADS DISCUSSING THIS:
Rabbis Who Bash Dansdeals Master Thread.

13 reasons why it's PERFECTLY FINE to buy price mistakes










DOT Update:

http://www.dot.gov/airconsumer/united-airlines-mistaken-fare

United Airlines mistaken fare

The Department of Transportation is aware of an issue involving mistaken fares on United Airlines’ Danish-facing website.  The Department's Office of Aviation Enforcement and Proceedings has begun looking into this matter, including speaking to United and reviewing consumer complaints.  That Office will gather all the relevant facts before making a determination as to whether United is or is not required to honor the mistaken fares.


Updated: Thursday, February 12, 2015


To file a complaint with the DOT - http://airconsumer.dot.gov/escomplaint/es.cfm

Sample complaint:
-------------------------------------------
To Whom It May Concern,

Yesterday I purchased a flight itinerary from United Airlines via their website: United.com. The flights were booked, I was issued a 'confirmation number' and my card was charged for the full amount of the fare. A short time later United.com indicated that my itinerary was "confirmed and ticketed". I have attached a printout from United.com showing this, as well as a printout of my receipt indicating that the airfare was booked, ticketed and paid for.

Yesterday I was informed by United that they had voided my itinerary. This was done without my knowledge and without my consent.

As such, I ask that you please compel United Airlines to honor the ticket which they sold me, and to provide compensation for their grievance and the inconvenience which it caused me.

Thank you for your consideration and assistance!

Best Regards,
Yosef_S
-------------------------------------------


United is looking into an issue whereby a third-party software provider applied an incorrect exchange rate for tickets sold from the airline’s Denmark website. We have temporarily suspended sales from the Denmark website and are working to resolve the issue with the provider

http://uk.businessinsider.com/buy-first-class-tickets-from-london-to-newark-for-50-2015-2



We will void the bookings for those who purchased tickets as a result of a third-party currency conversion error.

https://twitter.com/united/status/565648072047603713    http://bit.ly/1uGiPuo


When and Where will you HOPEFULLY be flying to?

D93
2/16: LHR-LAX
2/19: LAX-LHR-TLV
5/31: TLV-LHR-SFO-HNL
6/3: HNL-LAX-EWR-LHR
7/17: LHR-EWR

Yosef_S
5/19: LHR->MUC->TLV (Possible one day stopover in VCE or ZRH depending on which options are ticketed.)
5/27: TLV->FRA->ORD

jdross:
6/21 LHR->ZHR
6/22 ZHR->JNB
6/28 JNB->LHR
6/29 LHR->EWR (Confirmed. Ticketed)

MAJ:
9/26 lhr-zrh-tlv
10/7 tlv-fra-new

9/24 lhr-fra-tlv
10/7 tlv-new
and a few other variations on this
all ticketed and confirmed though prices were bet $300-$650
and will now need a ow to london before succos which will cost me roughly $500/ticket

rangersin4:
6/8/15 LHR-EWR-LAX-HNL
6/11/15 HNL-EWR
all ticketed and confirmed!

Lou Bob: 12/23/15 LHR-ORD-LAX-OGG
1/3/15 OGG-LAX-EWR
Ticketed and confirmed along with someone else. $205 for the pair of tickets :)


nocknock: 2 Tickets
4/13/15 LHR-MUC-KRK
4/15/15 KRK-MUC-EWR
1 Ticket 4/16/15 LHR-EWR Probably going to cancel



zow: 3 tickets
8/6/15 LHR-EWR
8/20/15 EWR-LHR (though probably won't use this leg)

7/30/15 LHR-MUC-TLV
8/5/15 TLV-ZRH-LHR
(still waiting for ticketing on this code-share)

12/27/15 LHR-EWR-HNL
1/2/15 HNL-EWR-LHR (though we'll probably not take the last leg back to LHR  :D)
(very excited about this one...got 5 tickets!)

Author Topic: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)  (Read 176663 times)

Offline Yaalili

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Re: Premium Price Mistake ex-EU
« Reply #160 on: February 11, 2015, 10:27:06 AM »
I almost got LH F and kept erroring out before I was able to book it, this was before 10:06.

Offline ShlockDoc

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Re: Premium Price Mistake ex-EU
« Reply #161 on: February 11, 2015, 10:27:56 AM »
LHR - TLV - ATL  ticketed and confirmed.  :D

Offline mochada

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Re: Premium Price Mistake ex-EU
« Reply #162 on: February 11, 2015, 10:28:27 AM »
LHR - TLV - ATL  ticketed and confirmed.  :D

+1

Offline Drago

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Re: Premium Price Mistake ex-EU
« Reply #163 on: February 11, 2015, 10:28:33 AM »
2 of my bookings overlap, cuz I wasn't sure if I needed one way or RT.
Should I cancel one of them imm so UA doesn't use it as an excuse to cancel it?

Offline Geshmak25

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Re: Premium Price Mistake ex-EU
« Reply #164 on: February 11, 2015, 10:28:43 AM »
Now all we need is an award chart to LHR  :)

+1
PUTPAC = PITA

Offline ad120

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Re: Premium Price Mistake ex-EU
« Reply #165 on: February 11, 2015, 10:29:10 AM »
Almost booked a family of 8
LHR-TLV-LHR-LGA
The fact ttat you can't change the flight after you enter passenger info messed me over. Also the DOB kept skitzing even though I put in the international format.

Offline D93

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Re: Premium Price Mistake ex-EU
« Reply #166 on: February 11, 2015, 10:29:50 AM »
UH OH! Not letting me cancel!

Offline a mirrer

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Re: Premium Price Mistake ex-EU
« Reply #167 on: February 11, 2015, 10:30:03 AM »
lhr-lax rt 4 passengers pesach A & F :D
thanx op

Offline Moishy36

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Re: Premium Price Mistake ex-EU
« Reply #168 on: February 11, 2015, 10:30:06 AM »
Booked 2 tickets. 1 on Lufthansa in F and 1 on United Business/First.

Thanks to OP!

Offline ilherman

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Re: Premium Price Mistake ex-EU
« Reply #169 on: February 11, 2015, 10:30:22 AM »
Will UA be able to claim that the GBP is the correct fare because it says so on the eticket?
You can say what you think when you think what you say.

Offline Yaalili

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Re: Premium Price Mistake ex-EU
« Reply #170 on: February 11, 2015, 10:30:43 AM »
UH OH! Not letting me cancel!

Even within 24?

Offline ad120

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Re: Premium Price Mistake ex-EU
« Reply #171 on: February 11, 2015, 10:31:23 AM »
UH OH! Not letting me cancel!
I remember a UAL rep telling me that any res booked on their site can be canceled.

Offline normaly2345

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Re: Premium Price Mistake ex-EU
« Reply #172 on: February 11, 2015, 10:31:36 AM »
I don't see Denmark on there list of countries anymore

Offline Yaalili

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Re: Premium Price Mistake ex-EU
« Reply #173 on: February 11, 2015, 10:31:53 AM »
I don't see Denmark on there list of countries anymore

For 25 minutes now.

Offline ryg

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Re: Premium Price Mistake ex-EU
« Reply #174 on: February 11, 2015, 10:32:25 AM »
If ticketed and confirmed what are the chances of meeting honored?
Booked lon-tlv-nyc-hnl-pdx for six people (incl my baby) in first! $4000 for $79,000 tickets.

Offline 3yummyboys

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Re: Premium Price Mistake ex-EU
« Reply #175 on: February 11, 2015, 10:33:07 AM »
SO they took Denmark off? What about people who legit live in Denmark?!

Offline amk522

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Re: Premium Price Mistake ex-EU
« Reply #176 on: February 11, 2015, 10:34:30 AM »
Data point: I've tried wideroe and Expedia.dk, neither worked. Anyone have any other data points on sites they've tried?

Offline ad120

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Re: Premium Price Mistake ex-EU
« Reply #177 on: February 11, 2015, 10:34:38 AM »
Is DDMS down or is it just me?

Offline 3yummyboys

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Re: Premium Price Mistake ex-EU
« Reply #178 on: February 11, 2015, 10:34:48 AM »
Booked LHR-EWR 8/23 then EWR-HNL later that day and HNL-EWR 8/30 for $126 USD

I REALLY hope they honor this ...

Offline 3yummyboys

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Re: Premium Price Mistake ex-EU
« Reply #179 on: February 11, 2015, 10:35:09 AM »
Is DDMS down or is it just me?

Not down for me but running very slow