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DansDeals Forum => Just Shmooze => Topic started by: qwerty123 on April 25, 2019, 02:28:29 PM

Title: missing item from amazon
Post by: qwerty123 on April 25, 2019, 02:28:29 PM
I had a order worth 750$ that amazon says was delivered monday and today is thursday. so i called them up and they sed no way to resend the item or issue a refund without making an investigation. Is this normal procedure? should i HUCA or thats a waist of time? Has this happened to anyone?
Title: Re: missing item from amazon
Post by: aygart on April 25, 2019, 02:34:03 PM
I had a order worth 750$ that amazon says was delivered monday and today is thursday. so i called them up and they sed no way to resend the item or issue a refund without making an investigation. Is this normal procedure? should i HUCA or thats a waist of time? Has this happened to anyone?
I once had a similar case and the tracking said it was delivered in a different city
Title: Re: missing item from amazon
Post by: qwerty123 on April 25, 2019, 02:37:27 PM
I once had a similar case and the tracking said it was delivered in a different city
the tracking here says delivered to my address. no signature was made even though when ordering it sed signature will be required.
What happened when you had this problem? how did they resolve?
Title: Re: missing item from amazon
Post by: aygart on April 25, 2019, 02:40:31 PM
the tracking here says delivered to my address. no signature was made even though when ordering it sed signature will be required.
What happened when you had this problem? how did they resolve?
I pointed out that the carrier was saying it was delivered 100 miles away and that was the end of it. They sent me a replacement etc.
Title: Re: missing item from amazon
Post by: grodnoking on April 25, 2019, 02:53:35 PM
I pointed out that the carrier was saying it was delivered 100 miles away and that was the end of it. They sent me a replacement etc.
What was the cost of your item?
Usually they have a set amount which when exceeded they conduct an "investigation"
Title: Re: missing item from amazon
Post by: davidrotts63 on April 25, 2019, 03:02:39 PM
They were more lax until they were taken advantage of
Title: Re: missing item from amazon
Post by: aygart on April 25, 2019, 03:30:19 PM
What was the cost of your item?
Usually they have a set amount which when exceeded they conduct an "investigation"
Don't remember but there wasn't much to investigate. It was very clear that it was delivered somewhere else
Title: Re: missing item from amazon
Post by: qwerty123 on April 25, 2019, 03:41:49 PM
what does investigate mean? do they just come back 3 days later and say it was delivered?
Title: Re: missing item from amazon
Post by: Caliaravos on April 25, 2019, 04:44:08 PM
They were more lax until they were taken advantage of
True but there were definitely more robberies more recently
Title: Re: missing item from amazon
Post by: qwerty123 on April 25, 2019, 05:12:25 PM
after HUCA a few times a represenative has shipped me out new ones.