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DansDeals Forum => Credit Cards => Topic started by: freidy on August 03, 2019, 10:12:40 PM

Title: Getting the run-around with Chase dispute department. Any advice?
Post by: freidy on August 03, 2019, 10:12:40 PM
Shavua tov Dansdeals readers
ElAl cancelled a booking and claims to have refunded my Chase Visa card.
  No refund is showing up and Chase dispute department has me running in circles.  I need someone at ElAl legal and someone at Chase to talk to.  It's a significant charge. Any suggestions?  Much appreciated!
Title: Re: Getting the run-around with Chase dispute department. Any advice?
Post by: AJK on August 04, 2019, 01:36:05 PM
Refunded when?
Title: Re: Getting the run-around with Chase dispute department. Any advice?
Post by: iluv2travel on August 04, 2019, 09:44:14 PM
Shavua tov Dansdeals readers
ElAl cancelled a booking and claims to have refunded my Chase Visa card.
  No refund is showing up and Chase dispute department has me running in circles.  I need someone at ElAl legal and someone at Chase to talk to.  It's a significant charge. Any suggestions?  Much appreciated!

Not enough info. When did they say they are refunding you? Did you try calling Elal to follow up on the refund? Did you already call the number on the back of your Chase card and tell them your story?

And I hope you have a paper trail documenting everything.

Good luck.
Title: Re: Getting the run-around with Chase dispute department. Any advice?
Post by: Yehuda25 on August 13, 2019, 01:24:08 PM
Chase is the worst with disputes, GL.