DansDeals.com Forums

DansDeals Forum => Destination Guides And Trip Planning => Topic started by: neveryou on January 02, 2020, 02:56:13 PM

Title: Aeroplan
Post by: neveryou on January 02, 2020, 02:56:13 PM
I was going to book for nyc-gva in swiss business through aeroplane, the ticket was available but when I was ready to book the flight doesn't show up
But on united website it still has 3 seats available on the flight in business saver award

Can anybody explain why its like that? Usually whatever is in business saver is in aeroplane and it was there till I went to book
Title: Re: Aeroplane
Post by: Dan on January 02, 2020, 02:59:03 PM
Call?
Title: Re: Aeroplan
Post by: Ploni3 on January 02, 2020, 03:53:51 PM
This is a know issue with online Aeroplan booking for Star Alliance flights. You need to call to book a fair percentage of those - no real rhyme or reason.
Title: Re: Aeroplan
Post by: Joel on January 02, 2020, 05:49:16 PM
This is a know issue with online Aeroplan booking for Star Alliance flights. You need to call to book a fair percentage of those - no real rhyme or reason.
FYI
My father booked a ticket for travel on Swiss. ticket was never ticketed =bh found out today a few days before the flight was on the phone for a few hours until he got everything sorted out!!
He asked them why this happened there claiming its a security situation and have to verify each transaction.. asked how he had the miles etc
Aeroplan needs now a PSA  to check if your tickets are actually ticketed.
CC @Dan
Title: Re: Aeroplan
Post by: JACKBLUE on January 02, 2020, 05:53:24 PM
I also had an issue when I booked a flight on Swiss and the reservation never got ticketed then I got a cancellation email, it was close to flight so I just made another reservation, tried calling Aeroplan a few times to get my miles refunded but there’s no one to talk to. Waited on hold a few times for over an hour, I just gave up.

Anyone has a good contact number or email for them?
Title: Re: Aeroplan
Post by: lifetimedeals on January 06, 2020, 12:09:21 PM
So Aeroplan is not reliable I see, is LifeMiles reliable?