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DansDeals Forum => Credit Cards And Finance => Topic started by: points 99 on April 07, 2021, 09:18:46 AM

Title: Can You Still Get United ETCs?
Post by: points 99 on April 07, 2021, 09:18:46 AM
2 new changes started at United since Apr 1. First of all, they are resuming full service on planes, so they will be serving meals, and you can order kosher.
2nd, and this is according to a helpful manager on the premier phone line, they completely stopped issuing ETC. I had a reservation that was booked in part with an ETC, and was cancelled before Apr 1. At the time, they issued a future travel credit, which is only valid for 1 year, and can only be used for that traveler. I requested to change it into ETC, but they said it is no longer possible. They are not issuing them at all any more.
Nir sure if I should huca, or is this really their new policy, but the manager who told me this was very helpful, and she herself did not like this new policy...
Title: Re: Can You Still Get United ETCs?
Post by: Dan on April 07, 2021, 09:25:14 AM
Try Twitter DM
Title: Re: Can You Still Get United ETCs?
Post by: points 99 on April 07, 2021, 11:02:30 AM
Try Twitter DM
Worked! Thank you so much. DM'd on twitter, and they converted to ETC
Title: Re: Can You Still Get United ETCs?
Post by: Dan on April 07, 2021, 11:03:07 AM
Worked! Thank you so much. DM'd on twitter, and they converted to ETC
Gotta read DDMS :)
https://www.dansdeals.com/points-travel/airlines/united/multiple-avenues-contacting-united-means-easier-ever-play-huca/
Title: Re: Can You Still Get United ETCs?
Post by: Dan on April 07, 2021, 11:03:42 AM
Are you sure about the KSMLs?

UA.com says only to TLV:
https://www.united.com/ual/en/us/fly/travel/inflight/dining/special.html
Title: Re: Can You Still Get United ETCs?
Post by: points 99 on April 07, 2021, 11:39:49 AM
Are you sure about the KSMLs?

UA.com says only to TLV:
https://www.united.com/ual/en/us/fly/travel/inflight/dining/special.html

My flight is to TLV
When I look at the reservation online, it says that "Special meals aren't available for any of the flights in your itinerary." However, the agent put in the request for me (and an agent on phone just confirmed that the request is showing on my reservation)

(https://i.postimg.cc/5NQ5VN3R/2021-04-07-11-08-38-Greenshot.png) (https://postimages.org/)
Title: Re: Can You Still Get United ETCs?
Post by: Joeymc on April 09, 2021, 12:15:20 PM
This is what they responded when I asked for KSML... (https://uploads.tapatalk-cdn.com/20210409/c0f2241bb92c40973a0ff00c1c6bc4ae.jpg)
Title: Re: Can You Still Get United ETCs?
Post by: Dan on April 09, 2021, 12:17:22 PM
My flight is to TLV
When I look at the reservation online, it says that "Special meals aren't available for any of the flights in your itinerary." However, the agent put in the request for me (and an agent on phone just confirmed that the request is showing on my reservation)

(https://i.postimg.cc/5NQ5VN3R/2021-04-07-11-08-38-Greenshot.png) (https://postimages.org/)

They've been TLV only for the past year.