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DansDeals Forum => Credit Cards And Finance => Topic started by: Side incomer on March 26, 2012, 09:30:07 AM

Title: Anybody here able to log on on Chase.com this morning?
Post by: Side incomer on March 26, 2012, 09:30:07 AM
I'm trying from 3 different browsers, 5 different member logins, and no go.
Anybody with a solution? anybody successful?
Title: Re: Re: Anybody here able to log on on Chase.com this morning?
Post by: creditor on March 26, 2012, 09:32:38 AM
I'm trying from 3 different browsers, 5 different member logins, and no go.
Anybody with a solution? anybody successful?
I succeeded. but it was from Chase.mobile.  maybe try thay.
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Smartypantz on March 26, 2012, 09:33:14 AM
Says the site is having temporary difficulties :( guess the site is down!
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Side incomer on March 26, 2012, 09:39:57 AM
Just called in, and they say that it will take a few hours.
I cannot take this loss. I had a couple of redemption's to make today. :- :'( :'(
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: bubbles on March 26, 2012, 09:49:26 AM
Just called in, and they say that it will take a few hours.
I cannot take this loss. I had a couple of redemption's to make today. :- :'( :'(

cant do it over the phone?
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Side incomer on March 26, 2012, 09:51:41 AM
cant do it over the phone?
Nope. I learned this many times. Chase's phone reps work on the same server as Chase.com. If the site is down, or has issues, they won't be able to assist you instantly.
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: bubbles on March 26, 2012, 09:54:32 AM
Nope. I learned this many times. Chase's phone reps work on the same server as Chase.com. If the site is down, or has issues, they won't be able to assist you instantly.

so call and get goodwill points at least?
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Side incomer on March 26, 2012, 09:58:09 AM
so call and get goodwill points at least?
Now they have no access to the rewards at all. But after that, it would be a great idea.
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: TC610 on March 26, 2012, 10:34:52 AM
IIRC a notice was posted on the Account Summaries page (and has been for at least a week) stating the site may be unavailable from late last night through this morning.
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Side incomer on March 26, 2012, 10:43:44 AM
IIRC a notice was posted on the Account Summaries page (and has been for at least a week) stating the site may be unavailable from late last night through this morning.
The notice was in regards to mortgages and rewards. and as of this morning no problems should of been in place anymore. The issue was an unexpected one - based on the Chase reps.
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Red on March 26, 2012, 10:52:52 AM
The site's back up, however no info is available yet.
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Side incomer on March 26, 2012, 10:55:28 AM
The site's back up, however no info is available yet.
Not for me.
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: RANDOMONE on March 26, 2012, 11:04:10 AM
says server too busy for me
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: springles on March 26, 2012, 11:10:44 AM
I spoke to a CS rep who told me that it affects her job a lot more than it affects me as she cant do anything at work without access to the site.  She sounded more annoyed at Chase then I was. 
Anyway, she said that they told her it could be another couple of hours before everything is functioning again.
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: TC610 on March 26, 2012, 11:31:49 AM
The notice was in regards to mortgages and rewards. and as of this morning no problems should of been in place anymore. The issue was an unexpected one - based on the Chase reps.

Unexpected things happen.  You can plan an outage for site "A" that is supposed to take 6 hours.  In reality, you end up bringing down sites "A", "B", and "C" for 10 hours instead.  Happens for some internal sites and applications at my company from time to time, although I would expect more from Chase.
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: trying123 on March 26, 2012, 11:34:50 AM
I got it to work for a few minutes enough time to see how much I owe:'(
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: JEWDA on March 26, 2012, 11:50:16 AM
I feel this happens too often lately with chase.com
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: aryeh1 on March 26, 2012, 12:16:07 PM
"Server is too busy"
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: JEWDA on March 26, 2012, 01:02:53 PM
Working for me now
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Twin on March 26, 2012, 01:09:21 PM
works now but cant see points
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Side incomer on March 26, 2012, 01:13:34 PM
Ultimate Rewards site is still having issues.
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: shach on March 26, 2012, 01:52:38 PM
cant see current activity
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: shach on March 26, 2012, 01:54:39 PM
just worked...
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Side incomer on March 26, 2012, 05:49:59 PM
And now comes Unites.com
Unable to log into accounts.

Anybody else?
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: myb821 on March 26, 2012, 05:53:28 PM
And now comes Unites.com
Unable to log into accounts.

Anybody else?
cant login either
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Red on March 26, 2012, 05:54:56 PM
cant login either
+1
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: MnM1130 on March 26, 2012, 05:57:15 PM
i have no prob logging in... weird
edit:
no prob signing into chase- united i cant log into..
Title: Anybody here able to log on on Chase.com this morning?
Post by: A3 on March 26, 2012, 06:03:25 PM
i have no prob logging in... weird
edit:
no prob signing into chase- united i cant log into..
+1
Not even from my mobile device on united
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: michael on March 26, 2012, 06:12:18 PM
No problem logging in today, but I cannot transfer points between accounts. I need to do it ASAP, and I keep trying and trying...
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Side incomer on March 26, 2012, 06:22:19 PM
Anybody successful in transferring Chase UR to United?
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: joeb1 on March 26, 2012, 06:41:01 PM
yah today at like 2:30 was able to
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Shmelly on March 27, 2012, 12:25:22 PM
Called today and said there was a flight I needed to book yesterday and could not because the site was down. Got 5000 points for the inconvenience.
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: smurf on March 27, 2012, 07:46:14 PM
Their apology (https://www.chase.com/online/services/march-2012-service-message.htm)
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: myb821 on March 30, 2012, 01:45:13 PM
just called to complain about not having access to my account on  monday rep said they went doen bc of a reported security breach from visa and wanted to ensure everything was ok. She also gave me 10k UR points score!
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Reb Jo on March 30, 2012, 01:47:40 PM
just called to complain about not having access to my account on  monday rep said they went doen bc of a reported security breach from visa and wanted to ensure everything was ok. She also gave me 10k UR points score!

Thats cool is it still down.ot could i say i was not able to and they will give it to me?
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Walk On the Ocean on March 30, 2012, 01:47:56 PM
just called to complain about not having access to my account on  monday rep said they went doen bc of a reported security breach from visa and wanted to ensure everything was ok. She also gave me 10k UR points score!
Lol how did you manage that?
Did you outright ask for the 10k? Or they just generously offered?
I tried but had no luck
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: myb821 on March 30, 2012, 01:48:54 PM
Lol how did you manage that?
Did you outright ask for the 10k? Or they just generously offered?
I tried but had no luck
i said i couldnt access it for a reservation i wanted to make and she offered 10k all i said is what can u do to make me happier with chase
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: AsherO on March 30, 2012, 02:38:18 PM
i said i couldnt access it for a reservation i wanted to make and she offered 10k all i said is what can u do to make me happier with chase

This is so annoying, every time I call they give me a shpiel about how many courtesy points I got. This last time I called to complain about their site being down, the CSR offered me 2500 points and a permanent note on my account that I'm no longer eligible for courtesy points for website issues. I explained that I don't want to waive my right to points when I have a legitimate issue, and turned down his generous offer.

Granted, I've received a lot of courtesy points (mostly as an attempt to get the equivalent of 100k signup bonus (which I was promised by Chase employees) in courtesy points, worked for ~25k ontop of the standard 50k), but I'm still disappointed. I prefer they didn't offer anything, rather than talk to me like they did.
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Walk On the Ocean on March 30, 2012, 02:41:43 PM
This is so annoying, every time I call they give me a shpiel about how many courtesy points I got. This last time I called to complain about their site being down, the CSR offered me 2500 points and a permanent note on my account that I'm no longer eligible for courtesy points for website issues. I explained that I don't want to waive my right to points when I have a legitimate issue, and turned down his generous offer.

Granted, I've received a lot of courtesy points (mostly as an attempt to get the equivalent of 100k signup bonus (which I was promised by Chase employees) in courtesy points, worked for ~25k ontop of the standard 50k), but I'm still disappointed. I prefer they didn't offer anything, rather than talk to me like they did.
Wow thats very annoying indeed. would you even bother trying to call again and hope for a more willing agent?
And BTW, are the courtesy points maximums per CARD or per PERSON? if it's per card then maybe try calling the number on back of another chase card
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: AsherO on March 30, 2012, 02:42:32 PM
Wow thats very annoying indeed. would you even bother trying to call again and hope for a more willing agent?
And BTW, are the courtesy points maximums per CARD or per PERSON? if it's per card then maybe try calling the number on back of another chase card

They see them per card, but I'm more annoying about the principle. Especially considering that I averaged just over $10k/month YTD with them.
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Walk On the Ocean on March 30, 2012, 03:00:45 PM
They see them per card, but I'm more annoying about the principle.
I totally hear that
just called to complain about not having access to my account on  monday rep said they went doen bc of a reported security breach from visa and wanted to ensure everything was ok. She also gave me 10k UR points score!
Gotta say i'm quite surprised about that! I just called and spoke to a (quite rude) senior specialist and after putting me on hold for 5 mins said he'll try to get me 2500 points. So congrats to you!
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: thetobster12345 on March 30, 2012, 05:03:12 PM
For those of you calling and complaining about that, do you actually have enough points to book a flight? or did they not check your current point balance and just gave you points anyways
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: myb821 on March 30, 2012, 05:08:37 PM
For those of you calling and complaining about that, do you actually have enough points to book a flight? or did they not check your current point balance and just gave you points anyways
really u can just say u wanted to book with united and were lets say 5k miles short and were gonna transfer UR to cover the 5k shortcoming
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: yuneeq on April 27, 2013, 10:44:24 PM
Chase.com is down for me...Anyone else?
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: CountValentine on April 27, 2013, 10:49:06 PM
Nope.
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: yuneeq on April 27, 2013, 10:50:36 PM
Nope.

I got in after trying a couple times. They have the usual red messages posted about site availability...
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: Saver2000 on April 27, 2013, 11:06:28 PM
Chase.com is down for me...Anyone else?
http://www.downforeveryoneorjustme.com/
Title: Re: Anybody here able to log on on Chase.com this morning?
Post by: yuneeq on April 27, 2013, 11:09:36 PM
http://www.downforeveryoneorjustme.com/

I know that website. I was actually able to reach the website, but logging in gave me a message from chase that the site isn't available now.