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DansDeals Forum => Credit Cards => Topic started by: TAVI on August 15, 2012, 11:18:15 AM

Title: New Amex Bonus Terms
Post by: TAVI on August 15, 2012, 11:18:15 AM
Just read a blog entry from another travel blogger regarding changes in Amex's treatment for churning cards for bonuses. Now i know its not new that Amex has significantly restricted people from exploiting its offers, but havent seen these specific claims discussed here. Wanted to see what people's experience is...

1. "cant get a bonus on t he same card if you've had a similar card within the last 12 months". i know it was recently added to their signup pages, but did they just start enforcing this seriously? the blogger said he got denied for SPG bonus due to this reason. anyone else had a similar experience?

2. "canceling the card short time after opening and receiving the signup bonus". Blogger mentions that it looks very very bad and that they can actually take the bonus back after such cancellation? did anyone had any such experience? didn't think they could take the bonus points back...

Thanks
Title: Re: New Amex Bonus Terms
Post by: compddd on August 15, 2012, 11:45:31 AM
These questions have been asked before, no they don't take your bonus back if you cancel.

Sounds like whatever blogger you're reading isn't very smart or knows what he's talking about.
Title: Re: New Amex Bonus Terms
Post by: JEWDA on August 15, 2012, 11:46:47 AM
These questions have been asked before, no they don't take your bonus back if you cancel.

Sounds like whatever blogger you're reading isn't very smart or knows what he's talking about.
+1
and it was discussed here many times. do a search.
Title: Re: New Amex Bonus Terms
Post by: TAVI on August 15, 2012, 12:40:01 PM
+1
and it was discussed here many times. do a search.

I did read the threads, and there arent many recent experiences posted that would lead one to a sound conclusion related to the new 12 month rule. In this game, it doesn't matter what worked for years in the past, it only matters what works now, and given the recent changes in Amex, the only way to gauge their tolerance is through people posting their recent experience in getting bonuses from Amex.

Thanks
Title: Re: New Amex Bonus Terms
Post by: compddd on August 15, 2012, 01:52:41 PM
I did read the threads, and there arent many recent experiences posted that would lead one to a sound conclusion related to the new 12 month rule. In this game, it doesn't matter what worked for years in the past, it only matters what works now, and given the recent changes in Amex, the only way to gauge their tolerance is through people posting their recent experience in getting bonuses from Amex.

Thanks

Whatever you say champ
Title: Re: New Amex Bonus Terms
Post by: JEWDA on August 15, 2012, 02:06:32 PM
I did read the threads, and there arent many recent experiences posted that would lead one to a sound conclusion related to the new 12 month rule. In this game, it doesn't matter what worked for years in the past, it only matters what works now, and given the recent changes in Amex, the only way to gauge their tolerance is through people posting their recent experience in getting bonuses from Amex.

Thanks
You obviously didnt do a good search cuz this was asked so many times recently... SPG is one of the easiest cards to churn.
Title: Re: New Amex Bonus Terms
Post by: zale on August 15, 2012, 02:09:41 PM
I don't know what blogger you're reading, but that's not very good info and he probably just doesn't know how to churn SPG.

You have the picture to prove it! Btw, why didn't you arrange the picture by card type?

Also, is that the full family portrait, or are we missing some members, and if so, can we get the full portrait?
Title: Re: New Amex Bonus Terms
Post by: TAVI on August 15, 2012, 02:49:22 PM
You obviously didnt do a good search cuz this was asked so many times recently... SPG is one of the easiest cards to churn.

Ok, so tell me, when was the last time you churned it? was it in the past month? past week?

Amex bonus matching worked great too for a while, until 1 day it stopped working. While that blogger might be a complete idiot (and i dont even know his name, lol) he has obviously done it before, but wasn't able to pull it off now. his or her post is recent, so the only way i can refute is by getting others recent experiences that say it is still churnable, which was the purpose of this thread.

Plus, its not even about SPG, but rather has implications regarding Amex overall policy regarding the 12 month rule, which has been debated a lot, but i think could be very important.

Title: Re: New Amex Bonus Terms
Post by: JEWDA on August 15, 2012, 03:05:45 PM
Start here http://forums.dansdeals.com/index.php?topic=18962.msg280113#msg280113
Title: Re: New Amex Bonus Terms
Post by: TAVI on August 15, 2012, 03:11:55 PM
Start here http://forums.dansdeals.com/index.php?topic=18962.msg280113#msg280113

Thanks, have read that thread before, but it doesnt provide an answer to my question, which is similar to what PETERP asked...
Title: Re: New Amex Bonus Terms
Post by: Lamdan on August 15, 2012, 03:14:34 PM
These questions have been asked before, no they don't take your bonus back if you cancel.

Sounds like whatever blogger you're reading isn't very smart or knows what he's talking about.
Like many bloggers about cc's all over the web. Some of the stuff they write is ROFL! And they have a lot of followers.
Title: Re: New Amex Bonus Terms
Post by: compddd on August 15, 2012, 03:54:42 PM
Let the dumb bloggers have legions of followers. They will tell them they can't apply for CCs very often so it means more for us.
Title: Re: New Amex Bonus Terms
Post by: RavChik on August 16, 2012, 11:12:10 AM
Do you know if the 12 month rule applies to any AX card or only to exactly the same card? Can I apply for AX DeltaSky and get a bonus after I closed the AX Gold?
Title: Re: New Amex Bonus Terms
Post by: Lamdan on August 16, 2012, 01:11:44 PM
Do you know if the 12 month rule applies to any AX card or only to exactly the same card? Can I apply for AX DeltaSky and get a bonus after I closed the AX Gold?
The 12 month rule doesn't exist.
Title: Re: New Amex Bonus Terms
Post by: zale on August 16, 2012, 01:28:50 PM
The 12 month rule doesn't exist.


It does, they just don't enforce it.

Title: Re: New Amex Bonus Terms
Post by: Lamdan on August 16, 2012, 05:13:59 PM

It does, they just don't enforce it.
same thing.
Title: Re: New Amex Bonus Terms
Post by: RavChik on August 17, 2012, 02:48:32 PM

It does, they just don't enforce it.

Thank you. Nace to know this 8)
Title: Re: New Amex Bonus Terms
Post by: dans fan on August 17, 2012, 04:58:30 PM
same thing.
very lame/untrue for a lamdan
Title: Re: New Amex Bonus Terms
Post by: mordy44 on August 17, 2012, 05:12:47 PM
Quote
very lame/untrue for a lamdan

+1
Title: Re: New Amex Bonus Terms
Post by: chaimmayer on August 18, 2012, 11:06:07 PM
very lame/untrue for a lamdan
I'm no lamdan. It's my cottenpicken username!!!!
Title: Re: New Amex Bonus Terms
Post by: dans fan on August 19, 2012, 12:29:29 PM
not just his name. he usually is on the mark. this time not
Title: Re: New Amex Bonus Terms
Post by: Lamdan on August 19, 2012, 03:02:31 PM
not just his name. he usually is on the mark. this time not
1st of all, thanx for the compliment. 2nd of all, a guy wanted to know if he could apply twice in 1 year or if he should be scared of the 12 month rule, to answer that question - the rule doesn't exist. Any ways, gimme a break, is it really so lame!?! :)
Title: Re: New Amex Bonus Terms
Post by: Lamdan on August 19, 2012, 03:04:14 PM
+1
Thanx for your adding to this discussion with that brilliant thought! :P :D
Title: Re: New Amex Bonus Terms
Post by: TAVI on August 28, 2012, 01:33:46 PM
The 12 month rule doesn't exist.

now, at least few other people getting denied bonus because of the 12 month rule apparently.

http://forums.dansdeals.com/index.php?topic=19614.0

do we want to revisit that "doesn't exist" statement now?
Title: Re: New Amex Bonus Terms
Post by: AJK on August 28, 2012, 01:34:55 PM
One POSSIBLE exception, does not a rule make.
Title: Re: New Amex Bonus Terms
Post by: JEWDA on August 28, 2012, 01:37:42 PM
One POSSIBLE exception, does not a rule make.
+1
And he still didnt answer some questions so its not forsure.
Title: Re: New Amex Bonus Terms
Post by: Tzadik Nistar on August 28, 2012, 01:57:50 PM
from my experience If the app that you used to sign up for the card is good then your points will post even if u had the card in the last 12 months but if its a problematic app like the platinum vanilla apps then u need to call after 8 weeks to get your points, on the phone they told me they cant give it because i got the bonus already in the past 12 months but i sent a sm and they posted the points manually
Title: Re: New Amex Bonus Terms
Post by: Lamdan on August 28, 2012, 08:04:05 PM
now, at least few other people getting denied bonus because of the 12 month rule apparently.

http://forums.dansdeals.com/index.php?topic=19614.0

do we want to revisit that "doesn't exist" statement now?
LOL, a CSR told him he won't get it bec. he had it already. If a CSR says something that makes it true?, the CSR was most probably talking from his ..., BTDT.
Title: Re: New Amex Bonus Terms
Post by: fradl on August 28, 2012, 10:56:45 PM
The last time I cancelled my MB platinum card, the csr was extremely nasty and abusive. I then learned to sm to cancel. However, even though I asked for the refund check to be mailed to me when i sm'ed them, it still required a follow up phone call
Title: Re: New Amex Bonus Terms
Post by: AJK on August 29, 2012, 12:15:06 AM
Not IME.
Title: Re: New Amex Bonus Terms
Post by: Tzadik Nistar on September 10, 2012, 09:35:07 PM
Quote
Hi Tzadik,
I have checked our records and see that on 06/05/2012 you have received 50,000 bonus points on another Platinum Card ending in *****. I also see that you cancelled this Card in June 2012.

As you have received 50,000 bonus points within 12 months, therefore, as per the standard policies of the company you are not eligible to earn another 50,000 bonus points on your Platinum Card ending in *****.

I hope you understand that we are bound by certain policies of the company.
Sincerely,
Indrani Shah
Email Servicing Team
American Express Interactive Services
Looks like no more churning with Amex just once in 12 months :'(
Citi AA 18 months
Amex Gold- Plat. 12 months
whats left now?
Title: Re: New Amex Bonus Terms
Post by: Lamdan on September 10, 2012, 10:03:12 PM
Looks like no more churning with Amex just once in 12 months :'(
Citi AA 18 months
Amex Gold- Plat. 12 months
whats left now?
This is the most important CC related post on DDF in a long time.
Title: Re: New Amex Bonus Terms
Post by: meshugener on September 10, 2012, 10:16:46 PM
Now we gotta look for someone being denied the bonus for the plat because of already received the bonus on the Gold, PRG or vice versa.
Title: Re: New Amex Bonus Terms
Post by: AJK on September 10, 2012, 10:19:50 PM
Looks like no more churning with Amex just once in 12 months :'(
Citi AA 18 months
Amex Gold- Plat. 12 months
whats left now?

Boooo.
Title: Re: New Amex Bonus Terms
Post by: meshugener on September 10, 2012, 10:26:14 PM
And this was for the 50k referral app.
Anyone got the similar with the public 25k app?
#ThinkAboutIt
Title: Re: New Amex Bonus Terms
Post by: Tzadik Nistar on September 10, 2012, 10:41:26 PM
I also had a MB Plat. after my regular platinum and they didn't mention anything about it only about the regular platinum that i had a few months earlier could be that they only enforce it on the exact same card (just thoughts)
Title: Re: New Amex Bonus Terms
Post by: compddd on September 11, 2012, 12:47:54 AM
guess it was only a matter of time until they started enforcing the new T&C
Title: Re: New Amex Bonus Terms
Post by: TAVI on September 11, 2012, 02:04:31 AM
guess it was only a matter of time until they started enforcing the new T&C

for sure. they started cracking down on the tricks when they stopped matching offer back in sep 2011. its a slow process it appears so i guess "enjoy it while it still lasts".

Title: Re: New Amex Bonus Terms
Post by: PETERP on September 11, 2012, 01:35:26 PM
guess it was only a matter of time until they started enforcing the new T&C

+1 Sorry to say. Since I now have had every card that they offer, aside from the Plat Biz version,  I will have to wait in line, for the 12 months to pass on each, and the 90 days from previous apps, and be selective about which offers I take.
  Maybe they will offer new cards   :)
Title: Re: New Amex Bonus Terms
Post by: meshugener on October 21, 2012, 01:20:12 AM
Amex: thank you for calling American Express, my name is Victor and how may I assist you today?
Meshugener: hi, I wanna close my card.
Amex: I'm so sorry to hear that, if I may ask you, what's the reason that you close your card?
Meshugener: yes, because I heard that recently the terms of amex are getting enforced, and I can not get a signup bonus on a card if I had this card within the past 12 months, so I wanna cancel the card so at least in a year I can get the bonus again.
Amex: oh, oh, you're saying that's its brcauser you wanna take advantage of another amex promotion?
Meshugener: yes.
Title: Re: New Amex Bonus Terms
Post by: Galitzyaner on October 21, 2012, 02:04:02 AM
Amex: thank you for calling American Express, my name is Victor and how may I assist you today?
Meshugener: hi, I wanna close my card.
Amex: I'm so sorry to hear that, if I may ask you, what's the reason that you close your card?
Meshugener: yes, because I heard that recently the terms of amex are getting enforced, and I can not get a signup bonus on a card if I had this card within the past 12 months, so I wanna cancel the card so at least in a year I can get the bonus again.
Amex: oh, oh, you're saying that's its brcauser you wanna take advantage of another amex promotion?
Meshugener: yes.
Is that it?
Title: Re: New Amex Bonus Terms
Post by: meshugener on October 21, 2012, 09:09:35 AM
And I closed the card.
Title: Re: New Amex Bonus Terms
Post by: PETERP on October 21, 2012, 10:46:58 AM
And I closed the card.

Did you move the CL if it had one ?
Title: Re: New Amex Bonus Terms
Post by: meshugener on October 21, 2012, 01:24:03 PM
It was a charge card.
Title: Re: New Amex Bonus Terms
Post by: Lamdan on October 23, 2012, 10:41:23 PM
Amex: thank you for calling American Express, my name is Victor and how may I assist you today?
Meshugener: hi, I wanna close my card.
Amex: I'm so sorry to hear that, if I may ask you, what's the reason that you close your card?
Meshugener: yes, because I heard that recently the terms of amex are getting enforced, and I can not get a signup bonus on a card if I had this card within the past 12 months, so I wanna cancel the card so at least in a year I can get the bonus again.
Amex: oh, oh, you're saying that's its brcauser you wanna take advantage of another amex promotion?
Meshugener: yes.
nice!
Title: Re: New Amex Bonus Terms
Post by: Jordann84 on October 25, 2012, 10:11:50 PM
It looks likes Starwood Amex is no longer churn able I don't know how Dan did it because I kept my star woods number blank when I filled the application and after 5k in spend no points at all spoke to customer service and they told me that the system has changed and now it's once red 12 months I called supervisors and tried huca after 10 attempts and threatening to cancel they basically were jerks and awful don't know what else to do I'm upset
Title: Re: New Amex Bonus Terms
Post by: JEWDA on October 25, 2012, 10:14:47 PM
It looks likes Starwood Amex is no longer churn able I don't know how Dan did it because I kept my star woods number blank when I filled the application and after 5k in spend no points at all spoke to customer service and they told me that the system has changed and now it's once red 12 months I called supervisors and tried huca after 10 attempts and threatening to cancel they basically were jerks and awfull don't know what else to do I'm upset
Chill out buddy!

How long is it since you spent the $5K?

FYI it's STARWOOD, one word.
Title: Re: New Amex Bonus Terms
Post by: rots5 on October 25, 2012, 10:15:14 PM
I got mine.  Try a diff name
Title: Re: New Amex Bonus Terms
Post by: eliteflyer on October 25, 2012, 10:56:32 PM
Try a diff name
Different name on what?
Title: Re: New Amex Bonus Terms
Post by: myb821 on October 25, 2012, 10:57:29 PM
how long after u applied did u first call abt the points
Title: Re: New Amex Bonus Terms
Post by: rots5 on October 26, 2012, 01:25:09 AM
Different name on what?

when applying for a second card i used a diff first name from my regular (jewish) name to steve
Title: Re: New Amex Bonus Terms
Post by: AsherO on October 26, 2012, 01:26:38 AM
when applying for a second card i used a diff first name from my regular (jewish) name to steve

I can't see how that's a solution, wouldn't they track it by SSN?
Title: Re: New Amex Bonus Terms
Post by: rots5 on October 26, 2012, 01:38:25 AM
I can't see how that's a solution, wouldn't they track it by SSN?

youd think so, i wrote abput this, this past summer, when i applied for amex plat MB and my sec spg under my english name and i got accepted for spg but verry low CL and i got declined for the MB bec i had no previous credit history, called up expirian, and under my hebrew name i had 10 cards with very high CL though under my english name they saw one spg card and nothin doin, i asked the same q as u did, and they said were sorry but this is the way it is, not only that my real  name (hebrew) didnt even get a pull (since my sucessfull 2bm of united club/explorer) pesach time - 4 months earlier
Title: Re: New Amex Bonus Terms
Post by: Jordann84 on October 26, 2012, 08:09:21 AM
@Jewda 2 weeks
Title: Re: New Amex Bonus Terms
Post by: compddd on October 26, 2012, 10:32:48 AM
It looks likes Starwood Amex is no longer churn able I don't know how Dan did it because I kept my star woods number blank when I filled the application and after 5k in spend no points at all spoke to customer service and they told me that the system has changed and now it's once red 12 months I called supervisors and tried huca after 10 attempts and threatening to cancel they basically were jerks and awful don't know what else to do I'm upset

Dan got his points because only applies for Starwood once a year, he applied last year during the 30k promo, so of course he got his points for this year.
Title: Re: New Amex Bonus Terms
Post by: myb821 on October 26, 2012, 10:33:37 AM
Dan got his points because only applies for Starwood once a year, he applied last year during the 30k promo, so of course he got his points for this year.
but he still has his so that shouldnt matter
Title: Re: New Amex Bonus Terms
Post by: compddd on October 26, 2012, 10:35:41 AM
but he still has his so that shouldnt matter

Doesn't matter if he kept his old SPG open, there's nothing in the new T&C about having to close your old SPG and wait 12 months. It just says wait 12 months.

Now for the plat/gold/green/zync, then yes, you need to close your card and wait 12 months.
Title: Re: New Amex Bonus Terms
Post by: youthink on October 26, 2012, 10:52:04 AM
As I said in another post, I have an Amex SPG personal active for over 4 years and I did not yet receive the initial 10k for my latest application after my first statement. I have not applied for this card since I got the first one and yes I left the SPG# blank. It appears to be YMMV, not sure how Dan got it.

I applied for the SPG business at the same time, and did receive the 10k after first statement. I left this one blank as well and Amex assigned the same SPG# to both.
Title: Re: New Amex Bonus Terms
Post by: Yeki89 on October 26, 2012, 11:12:49 AM
Dan gets everything, don't mess.
Title: Re: New Amex Bonus Terms
Post by: compddd on October 26, 2012, 11:15:56 AM
I guess Dan really is special then and we all suck lol
Title: Starwood Preferred Guest Credit card Amex - bonus points
Post by: EE4504 on October 29, 2012, 04:15:00 PM
fine prints states : welcome bonus offer not available to applicants who have had this product within the last 12 months...

"had this product within the last 12 month..." does this mean that i received the welcome bonus within the last 12 months or it means i will not get the welcome bonus if i had such a credit card within the last 12 months...?

please advise
Title: Re: Starwood Preferred Guest Credit card Amex - bonus points
Post by: JEWDA on October 29, 2012, 04:16:02 PM
It means that your not spending enough time in the forums and/or not using the search button ;D
Title: Re: Starwood Preferred Guest Credit card Amex - bonus points
Post by: EE4504 on October 29, 2012, 04:30:17 PM
look at my join date.... 8)
Title: Re: Starwood Preferred Guest Credit card Amex - bonus points
Post by: meshugener on October 29, 2012, 04:42:51 PM
look at my join date.... 8)
Total Time Spent Online: 4 hours and 54 minutes.
Thats not enough.
Title: Re: Starwood Preferred Guest Credit card Amex - bonus points
Post by: EE4504 on October 29, 2012, 05:00:43 PM
most of the time i don't log in...
Title: Re: Starwood Preferred Guest Credit card Amex - bonus points
Post by: meshugener on October 29, 2012, 05:03:56 PM
Than how do you keep track what's read and what not?
Title: Re: Starwood Preferred Guest Credit card Amex - bonus points
Post by: JEWDA on October 29, 2012, 06:02:40 PM
Than how do you keep track what's read and what not?
he doesn't read that's why he started this thread
Title: Re: New Amex Bonus Terms
Post by: Drago on November 06, 2012, 01:59:04 PM
They just enforced it for my Gold card :(
Shame I wasted the spend on it...
Title: Re: New Amex Bonus Terms
Post by: AJK on November 06, 2012, 02:03:40 PM
They just enforced it for my Gold card :(
Shame I wasted the spend on it...

Ah, darn.

I'm about to hit my spend on mine - hope I can squeeze through.
Title: Re: New Amex Bonus Terms
Post by: karen on November 06, 2012, 02:17:04 PM
They just enforced it for my Gold card :(
Shame I wasted the spend on it...
My platinum was enforced. I was not only waste the spend, I also paid $198.50 on the membership fee.
Title: Re: New Amex Bonus Terms
Post by: businessmachine on November 06, 2012, 03:00:54 PM
You guys think the Gold PRG and Platinum are considered the same product? I applied for both the same time and its the first time I applied for amex cards
Title: Re: New Amex Bonus Terms
Post by: Drago on November 06, 2012, 03:55:43 PM
My platinum was enforced. I was not only waste the spend, I also paid $198.50 on the membership fee.
At least they gave you $200 of fee credits.
Title: Re: New Amex Bonus Terms
Post by: TAVI on November 06, 2012, 04:08:40 PM
You guys think the Gold PRG and Platinum are considered the same product? I applied for both the same time and its the first time I applied for amex cards

not only the personal platinum is the same, but rather my dad just got denied the credit for Mercedes Benz Plat for having the personal gold before. so it appears that even the MB plat is not safe any longer. Although, i applied for 3 people that same day as my dad. everyone had the premier rewards gold, and everyone got the points for the MB plat, only my dad didn't. so it might not be an uniform denial.

I guess YMMV. the applications i submitted were on Sep 4.
Title: Re: New Amex Bonus Terms
Post by: myb821 on November 06, 2012, 04:10:43 PM
not only the personal platinum is the same, but rather my dad just got denied the credit for Mercedes Benz Plat for having the personal gold before. so it appears that even the MB plat is not safe any longer. Although, i applied for 3 people that same day as my dad. everyone had the premier rewards gold, and everyone got the points for the MB plat, only my dad didn't. so it might not be an uniform denial.

I guess YMMV. the applications i submitted were on Sep 4.
let me guess u or ur dad called to see when the points would post
Title: Re: New Amex Bonus Terms
Post by: compddd on November 06, 2012, 04:11:27 PM
let me guess u or ur dad called to see when the points would post

lol
Title: Re: New Amex Bonus Terms
Post by: TAVI on November 06, 2012, 04:50:59 PM
let me guess u or ur dad called to see when the points would post

obviously your guess IS NOT CORRECT (no need to be a smarty pants). no calls have been made to amex as i dont see a point. i already know what the answer is going to be.

As i said, i did 4 churns that day and the spend was met right as soon as the cards arrived (which was 2 days after application). all 3 other card holders received the 50k bonus points within a week or 2 after spending was done. my dad didn't. one doesn't need to be a genius to connect the dots.

1 point that i neglected to mention is that as part of the churn i also applied for PRG cards for everyone. and although the $2k spend has been met, no points for anyone yet. it took longer to meet the psends for the PRG cards, but doubt the point will be credited...
Title: Re: New Amex Bonus Terms
Post by: meshugener on November 06, 2012, 04:56:46 PM
When was the last time your father applied for an amex MR card?
Title: Re: New Amex Bonus Terms
Post by: TAVI on November 06, 2012, 05:04:15 PM
When was the last time your father applied for an amex MR card?

July 24, 2011.

he opened biz gold, personal PRG, and Delta Gold cards. All 3 were closed around Aug / Sep 2012.
Title: Re: New Amex Bonus Terms
Post by: meshugener on November 06, 2012, 05:06:28 PM
I see the line is somewhere between April and July.
Let's narrow the gap. Anyone with more data points?
Title: Re: New Amex Bonus Terms
Post by: Dan on November 06, 2012, 05:07:42 PM
I see the line is somewhere between April and July.
Let's narrow the gap. Anyone with more data points?
I got PRG points in July and October.
To clarify: By "I" that means myself personally, not 4 people who's SSNs I manage.
Title: Re: New Amex Bonus Terms
Post by: TAVI on November 06, 2012, 05:09:16 PM
I got PRG points in July and October.
To clarify: By "I" that means myself personally, not 4 people who's SSNs I manage.

how long after meeting the spend requirement? for the Oct churn.
and to clarify, this is all family, i dont do this as a business :)
Title: Re: New Amex Bonus Terms
Post by: JEWDA on November 06, 2012, 05:54:19 PM
how long after meeting the spend requirement? for the Oct churn.
and to clarify, this is all family, i dont do this as a business :)
Dan was referring to meshugener who has a few wives.
Title: Re: New Amex Bonus Terms
Post by: AJK on November 06, 2012, 06:04:28 PM
Dan was referring to meshugener who has a few wifes wives.

ftfy
Title: Re: New Amex Bonus Terms
Post by: MnM1130 on November 06, 2012, 06:31:48 PM
i applied for gold card (only 25k bonus) end of august. met spendin a week later and never got my points. Just called them and was told i cannont get the bonus cus i had prg and gold within the year with the bonus. BUT she gave it to me anyhow because i explained to her how unfair it was to send me mail/email that i can receive a card and it says i will receive the bonus- and than deny it because the terms are written in teeny print in page 7. So she credited me 25k to my account- i was sorta in shock. i guess its not at all to crazy to call sometimes.
Title: Re: New Amex Bonus Terms
Post by: TAVI on November 06, 2012, 06:44:35 PM
i applied for gold card (only 25k bonus) end of august. met spendin a week later and never got my points. Just called them and was told i cannont get the bonus cus i had prg and gold within the year with the bonus. BUT she gave it to me anyhow because i explained to her how unfair it was to send me mail/email that i can receive a card and it says i will receive the bonus- and than deny it because the terms are written in teeny print in page 7. So she credited me 25k to my account- i was sorta in shock. i guess its not at all to crazy to call sometimes.

Ha, this will cause 90% of DDF to call and play the fairness card with Amex reps now.
Let the games begin...

Glad you got the points. Though i think this is going to be an extreme YMMV, and would take a rep that is having the absolute best day of his / her life to get the points.
Title: Re: New Amex Bonus Terms
Post by: TAVI on November 06, 2012, 06:48:01 PM
Dan was referring to meshugener who has a few wives.

oh i c, and he only keeps the wives to get additional points?  :)

i wonder how many points would justify having additional wives. i gather it has to be in the millions, lol
Title: Re: New Amex Bonus Terms
Post by: yoyo6713 on November 06, 2012, 08:05:42 PM
Looks like I am not getting the 10K first charge bonus (for the 30K SPG points).  Account closed in Aug last year.  a month has passed since the first purchase and no 10K bonus posted.  It should have posted within a week.
Title: Re: New Amex Bonus Terms
Post by: DP7 on November 06, 2012, 08:31:28 PM
Looks like I am not getting the 10K first charge bonus (for the 30K SPG points).  Account closed in Aug last year.  a month has passed since the first purchase and no 10K bonus posted.  It should have posted within a week.

Are they really supposed to be posted within a week? Is that people's experience?
Title: Re: New Amex Bonus Terms
Post by: meshugener on November 06, 2012, 08:47:20 PM
They sometimes post within a week and sometimes after you pay your bill.
Title: Re: New Amex Bonus Terms
Post by: meshugener on November 06, 2012, 08:48:38 PM
Dan, I think your comments are misleading.
You had the luck you got a new MR account, so that 'could' make a difference.
Title: Re: New Amex Bonus Terms
Post by: yoyo6713 on November 06, 2012, 08:50:51 PM
They sometimes post within a week and sometimes after you pay your bill.
Bill was paid 2 weeks ago.  AMEX said the bonus should be posted in 6-8 weeks but I expect a battle in 8 weeks.
Title: Re: New Amex Bonus Terms
Post by: yoyo6713 on November 06, 2012, 08:52:02 PM
Are they really supposed to be posted within a week? Is that people's experience?
People's experience.
Title: Re: New Amex Bonus Terms
Post by: DP7 on November 06, 2012, 09:12:47 PM
People's experience.

So you would be concerned if you did not receive the bonus in this timeframe?
Title: Re: New Amex Bonus Terms
Post by: MnM1130 on November 06, 2012, 09:30:43 PM
nothing to be WORRIED about.. just understand you may never get the bonus. I have the same with 2 spg cards.. im just gonna wait it out. i know theres a chance i wont get them
Title: Re: New Amex Bonus Terms
Post by: DP7 on November 06, 2012, 09:31:40 PM
nothing to be WORRIED about.. just understand you may never get the bonus. I have the same with 2 spg cards.. im just gonna wait it out. i know theres a chance i wont get them

Why wouldn't you get them if you signed up for the bonus?
Title: Re: New Amex Bonus Terms
Post by: MnM1130 on November 06, 2012, 09:33:13 PM
cus their cracking down on getting bonuses more than once.. isnt that what this whole thread is about?
Title: Re: New Amex Bonus Terms
Post by: DP7 on November 06, 2012, 09:34:00 PM
cus their cracking down on getting bonuses more than once.. isnt that what this whole thread is about?

Ok. But what if its your first time and it still didn't show up right away.
Title: Re: New Amex Bonus Terms
Post by: MnM1130 on November 06, 2012, 09:37:00 PM
Ok. But what if its your first time and it still didn't show up right away.
than waiting it out is prob the best bet..
Title: Re: New Amex Bonus Terms
Post by: DP7 on November 06, 2012, 09:37:40 PM
than waiting it out is prob the best bet..

Meaning that it will probably show up eventually?
Title: Re: New Amex Bonus Terms
Post by: Drago on November 07, 2012, 01:16:19 AM
Is the language that the bonus is every 12 months, or that there is no bonus if the product was open within the last 12 months?
Title: Re: New Amex Bonus Terms
Post by: AJK on November 07, 2012, 01:19:51 AM
Is the language that the bonus is every 12 months, or that there is no bonus if the product was open within the last 12 months?

Let me google that for ya.

ETA:

Here ya go, from plat application:

"Welcome bonus offer not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days."
Title: Re: New Amex Bonus Terms
Post by: MnM1130 on November 07, 2012, 01:23:15 AM
Let me google that for ya.

ETA:

Here ya go, from plat application:

"Welcome bonus offer not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days."
In reference to that.. the lady on the fone told me today i wasnt eligible for the gold MR bonus points because once in the last year i had a zinc card- which i never got bonus points from- just the fact i HAD the card in the past year makes it ineligible for the bonus.. such nonsense!
Title: Re: New Amex Bonus Terms
Post by: compddd on November 07, 2012, 01:44:24 AM
Looks like maybe the best practice for Amex now is to get your cards, get your points, then cancel everything and wait 12 months lol
Title: Re: New Amex Bonus Terms
Post by: SPLP on November 07, 2012, 03:15:15 AM
Looks like maybe the best practice for Amex now is to get your cards, get your points, then cancel everything and wait 12 months lol

Not looks like --it is the way to do it--maybe later others will find away around , but since we will not have a card we can partiapte
Title: Re: New Amex Bonus Terms
Post by: SPLP on November 07, 2012, 03:16:21 AM
Response      11/02/2012 02:13 PM

Dear Mr.xxxxx

Thank you for your reply and I am sorry for the inconvenience caused.

I would like to inform you that if you apply for a new Card within the same product family in 12 months, you will not receive the welcome bonus again.

The following Cards are in the same product family in OPEN Cards:

-   Business Green Card
-   Business Green Rewards Card
-   Business Gold Card
-   Business Gold Rewards Card
-   Business Platinum Card

As you already have a Business Gold Rewards Card, you will not receive welcome bonus on Business Platinum Card now.

I appreciate your understanding.

Sincerely,             

 
Title: Re: New Amex Bonus Terms
Post by: SPLP on November 07, 2012, 03:19:26 AM
Response (Singh)     11/01/2012 03:21 PM
Dear Mr.xxxxxxxxx,
Thank you for the information provided.
I have consulted with my supervisor and confirmed that you will not receive the bonus points if you apply this month.
This is because Mercedes-Benz Platinum Card was cancelled on 01/30/2012. This Mercedes-Benz Platinum Card is considered as one of the Platinum card product.
So, as the terms "Welcome bonus offer not available to applicants who have had this product within the last 12 months or any Consumer ZYNC, Green or Gold Card account within the last 90 days"Please reply if you need further clarifications.
Sincerely,                                   
Title: Re: New Amex Bonus Terms
Post by: Drago on November 07, 2012, 04:03:14 AM
Looks like maybe the best practice for Amex now is to get your cards, get your points, then cancel everything and wait 12 months lol
But then you have to know where to transfer them. The nice part is having the flexibility.
Title: Re: New Amex Bonus Terms
Post by: SPLP on November 07, 2012, 04:12:03 AM
But then you have to know where to transfer them. The nice part is having the flexibility.


for me not a prblm -- will transfer to delta  they have the only none stop from ath-ny -- or any other partner that fits my needs at the time -- i will give up the flex so that i can re-get card-- can not have our cake and eat it too
Title: Re: New Amex Bonus Terms
Post by: PETERP on November 07, 2012, 11:06:48 AM
Let me google that for ya.

ETA:

Here ya go, from plat application:

"Welcome bonus offer not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days."


According to the intentionally vague T & Cs Amex has closed every loophole if they choose to interpret
the T & Cs as they like , for anyone who has had one of each family of cards within the last year and more.

Tell me which card you want and what you had in the past , and a case could be made to turn down
bonus eligibility for every one of them !

  Intentional 6 degrees of separation to grant them bonus denial rights, to every pre existing card holder  IMHO
Title: Re: New Amex Bonus Terms
Post by: compddd on November 07, 2012, 11:20:06 AM
So have we figured out if the 12 months rule starts from the date of approval or the date of closure for a card yet?

I would think/hope it would be 12 months from date of approval. Just make sure to cancel it 90 days before you apply for a new product right?
Title: Re: New Amex Bonus Terms
Post by: PETERP on November 07, 2012, 11:28:13 AM
So have we figured out if the 12 months rule starts from the date of approval or the date of closure for a card yet?

I would think/hope it would be 12 months from date of approval. Just make sure to cancel it 90 days before you apply for a new product right?


LOL.  Its as clear as Mud isn't it  :)
Title: Re: New Amex Bonus Terms
Post by: compddd on November 07, 2012, 11:33:54 AM
yeah Amex sucks royally now.

I'm sure Dan will still be able to churn cards whenever he wants to though because he's related to Harry Potter
Title: Re: New Amex Bonus Terms
Post by: AJK on November 07, 2012, 12:08:49 PM
t&c (as well as certain SMs) indicate is date of closure.
Title: Re: New Amex Bonus Terms
Post by: compddd on November 07, 2012, 12:13:49 PM
t&c (as well as certain SMs) indicate is date of closure.

If that's true then we are all screwed for Starwood 30k because they run that promo every August
Title: Re: New Amex Bonus Terms
Post by: Dan on November 07, 2012, 12:18:16 PM
Can anyone explain to me how I churned both SPG cards and the PRG with the new rules and got the points last month?
Are you telling me nobody else been able to do that??
Title: Re: New Amex Bonus Terms
Post by: compddd on November 07, 2012, 12:20:19 PM
because you're magical Dan. Expecto Patronum!
Title: Re: New Amex Bonus Terms
Post by: AJK on November 07, 2012, 12:33:34 PM
Here ya go, from plat application:

"Welcome bonus offer not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days."

That implies closure, but the below, actually, implies application or awarding of points:

Hi Tzadik,
I have checked our records and see that on 06/05/2012 you have received 50,000 bonus points on another Platinum Card ending in *****. I also see that you cancelled this Card in June 2012.

As you have received 50,000 bonus points within 12 months, therefore, as per the standard policies of the company you are not eligible to earn another 50,000 bonus points on your Platinum Card ending in *****.

I hope you understand that we are bound by certain policies of the company.
Sincerely,
Indrani Shah
Email Servicing Team
American Express Interactive Services

Response      11/02/2012 02:13 PM

Dear Mr.xxxxx

Thank you for your reply and I am sorry for the inconvenience caused.

I would like to inform you that if you apply for a new Card within the same product family in 12 months, you will not receive the welcome bonus again.

The following Cards are in the same product family in OPEN Cards:

-   Business Green Card
-   Business Green Rewards Card
-   Business Gold Card
-   Business Gold Rewards Card
-   Business Platinum Card

As you already have a Business Gold Rewards Card, you will not receive welcome bonus on Business Platinum Card now.

I appreciate your understanding.

Sincerely,             

I thought I saw somewhere that an SM implied otherwise, but no time to look further.
Title: Re: New Amex Bonus Terms
Post by: meshugener on November 07, 2012, 12:35:27 PM
Can anyone explain to me how I churned both SPG cards and the PRG with the new rules and got the points last month?
Are you telling me nobody else been able to do that??
And can you explain me why you're the only one her with red stars?
Are you telling me nobody else been able to do have that??
Title: Re: New Amex Bonus Terms
Post by: compddd on November 07, 2012, 12:35:50 PM
So if I have a Zync card right now I should cancel it and wait 90 days before applying for a gold or plat?
Title: Re: New Amex Bonus Terms
Post by: PETERP on November 07, 2012, 12:40:05 PM
I got a response in an SM with a date for next year when I would be eligible for a p3ticular card. Then in a subsequent email it said having a plat mb would disqualify me from getting a bonus for that family of cards 
The Amex people don't fully understand their own terms and conditions yet
What chance do you think we have
Title: Re: New Amex Bonus Terms
Post by: Dan on November 07, 2012, 12:40:13 PM
And can you explain me why you're the only one her with red stars?
I'm not.
2 others do as well.
Title: Re: New Amex Bonus Terms
Post by: meshugener on November 07, 2012, 12:41:13 PM
I'm not.
cutie
Title: Re: New Amex Bonus Terms
Post by: compddd on November 07, 2012, 12:42:16 PM
I got a response in an SM with a date for next year when I would be eligible for a p3ticular card. Then in a subsequent email it said having a plat mb would disqualify me from getting a bonus for that family of cards 
The Amex people don't fully understand their own terms and conditions yet
What chance do you think we have

Did the date appear to be from account opening or account closing?
Title: Re: New Amex Bonus Terms
Post by: AJK on November 07, 2012, 12:43:02 PM
So if I have a Zync card right now I should cancel it and wait 90 days before applying for a gold or plat?

It would seem. But that's only one part of the equation - you also can't have had that "product" (whether that means a plat or also a plat mb I don't know) within 12 mos.
Title: Re: New Amex Bonus Terms
Post by: PETERP on November 07, 2012, 12:49:04 PM
One year from closure but no mention of live active mb plat   But in follow up sm the mb plat makes me inelible
Title: Re: New Amex Bonus Terms
Post by: jblacker on November 07, 2012, 01:30:44 PM
i have not seen this answered
if i take a plat and mb in a 2BM from amex will i get both bonuses?
Title: Re: New Amex Bonus Terms
Post by: Ergel on November 07, 2012, 01:31:17 PM
i have not seen this answered
if i take a plat and mb in a 2BM from amex will i get both bonuses?
That is what everyone here is talking about, and it seems like you will likely not
Title: Re: New Amex Bonus Terms
Post by: Dan on November 07, 2012, 01:34:38 PM
i have not seen this answered
if i take a plat and mb in a 2BM from amex will i get both bonuses?
Plat and MB seem to be considered the same.
Title: Re: New Amex Bonus Terms
Post by: miles on November 07, 2012, 01:58:11 PM
Can anyone explain to me how I churned both SPG cards and the PRG with the new rules and got the points last month?
Are you telling me nobody else been able to do that??
Only Dan can (http://boardingarea.com/blogs/viewfromthewing/2012/10/19/and-now-for-a-little-bit-of-friday-credit-card-churning-geek-humor/)
Title: Re: New Amex Bonus Terms
Post by: JEWDA on November 07, 2012, 02:00:47 PM
B'h I looked at Amex in Canada and they don't have that language on the app. so at least I could continue churning there! ;D ;D ;D
Title: Re: New Amex Bonus Terms
Post by: Mocha on November 07, 2012, 02:54:05 PM
B'h I looked at Amex in Canada and they don't have that language on the app. so at least I could continue churning there! ;D ;D ;D
Pilegesh in Montreal?
Title: Re: New Amex Bonus Terms
Post by: JEWDA on November 07, 2012, 03:20:46 PM
Pilegesh in Montreal?
Explain? I have nothing to do with Montreal btw.
Title: Re: New Amex Bonus Terms
Post by: Mocha on November 07, 2012, 03:26:11 PM
Explain? I have nothing to do with Montreal btw.
my bad I thought it was Meshugener that posted!
Title: Re: New Amex Bonus Terms
Post by: JEWDA on November 07, 2012, 03:26:46 PM
my bad I thought it was Meshugener that posted!
No, but I'm sure he has a wife or 2 there ;D
Title: Re: New Amex Bonus Terms
Post by: meshugener on November 07, 2012, 03:38:49 PM
At least people are being confused between you and a meshugener.
Title: Re: New Amex Bonus Terms
Post by: Shmelly on November 07, 2012, 05:41:28 PM
I just got my 50K on the MB for the 2nd time in 3 months! Didn't do anything special. I'm sure it was just luck, as they did shoot me down on getting 50K on my regular Plat because I recently did it.
Title: Re: New Amex Bonus Terms
Post by: runnergirl on November 12, 2012, 03:02:31 PM
I applied for both the business and consumer card during the 30K bouns point offer. After meeting the 5K spending requirment Amex says they will not award the bonus points b/c I had these cards before less than a year ago.  What my best way to fight this to get my bonus points?
Title: Re: New Amex Bonus Terms
Post by: JEWDA on November 12, 2012, 03:06:23 PM
http://forums.dansdeals.com/index.php?topic=19144.0
Title: Re: New Amex Bonus Terms
Post by: AJK on November 14, 2012, 12:33:56 AM
From the Business Gold App:

"Welcome bonus offer not available to applicants who have had this product or any other Business Gold, Green, or Platinum® Card account within the last 12 months."

Does that mean:

"Welcome bonus offer not available to applicants who have had this product or any other Business Gold, [Business] Green, or [Business] Platinum® Card account within the last 12 months."

Or:

"Welcome bonus offer not available to applicants who have had this product or any other Business Gold, [any] Green, or [any] Platinum® Card account within the last 12 months."
Title: Re: New Amex Bonus Terms
Post by: AJK on November 14, 2012, 12:36:46 AM
Round two:

From the Platinum app:

"Welcome bonus offer not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days."

Does that mean:

"Welcome bonus offer not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Consumer Green or Consumer Gold Card account within the last 90 days."

Or:

"Welcome bonus offer not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, any Green or any Gold Card account within the last 90 days."
Title: Re: New Amex Bonus Terms
Post by: AsherO on November 14, 2012, 12:43:22 AM
And can you explain me why you're the only one her with red stars?
Are you telling me nobody else been able to do have that??

I'm sure that's what gets him signup bonuses at Amex ::)

P.s. for the record, Eli and BAHayman's stars are also red.
Title: Re: New Amex Bonus Terms
Post by: compddd on November 14, 2012, 12:47:49 AM
Pretty harsh that the business T&C limits it to 12 months for all products instead of 90 days like consumer
Title: Re: New Amex Bonus Terms
Post by: AJK on November 14, 2012, 12:51:37 AM
From the Business Gold App:

"Welcome bonus offer not available to applicants who have had this product or any other Business Gold, Green, or Platinum® Card account within the last 12 months."

Does that mean:

"Welcome bonus offer not available to applicants who have had this product or any other Business Gold, [Business] Green, or [Business] Platinum® Card account within the last 12 months."

Or:

"Welcome bonus offer not available to applicants who have had this product or any other Business Gold, [any] Green, or [any] Platinum® Card account within the last 12 months."

Scenario:

Person A has had both Plat and Plat MB 3 months ago. One cancelled, one downgraded to Zync.

Person A signs up for BGR now.

Does person A get the bonus according to these T&Cs?

It seems to me that person A should get it...
Title: Re: New Amex Bonus Terms
Post by: compddd on November 14, 2012, 12:58:07 AM
Consumer and Business should be separate and person A should get it.
Title: Re: New Amex Bonus Terms
Post by: HSS on November 15, 2012, 05:24:31 PM
Can anyone explain to me how I churned both SPG cards and the PRG with the new rules and got the points last month?
Are you telling me nobody else been able to do that??

Hey Dan,

I also did a 4B AMEX myself (SPG Personal, SPG Biz, MB Plat, and Biz Plat) a month or so ago and I got the MB Plat 50k and Biz Plat 50k but I had 2 open SPG card (1 Biz, 1 Personal) and decided to follow your lead and get a second of each but now my statement closed and I didnt get the 10k bonu, and I have screenshots from the apps and they do say not for existing cardholders.  Any suggestions or advice.  I havent SM'ed AMEX yet but I am assuming those points arent coming automatically now...

HSS
Title: Re: New Amex Bonus Terms
Post by: 3ZeroT on November 15, 2012, 06:00:11 PM
I'm about to prove that theory myself as I await a Biz Plat bonus after having many recent personal Plat bonuses (but no Biz Plat/Gold/Green cards in last 12 months).  Honestly I don't know what to expect as I'm not sure AMEX even has these rules ironed out completely.
Title: Re: New Amex Bonus Terms
Post by: HSS on November 15, 2012, 06:31:57 PM
I'm about to prove that theory myself as I await a Biz Plat bonus after having many recent personal Plat bonuses (but no Biz Plat/Gold/Green cards in last 12 months).  Honestly I don't know what to expect as I'm not sure AMEX even has these rules ironed out completely.

which theory u referring to?
Title: Re: New Amex Bonus Terms
Post by: 3ZeroT on November 15, 2012, 07:59:00 PM
which theory u referring to?

Biz and personal versions of the same product don't impact either's bonus eligibility (the couple posts above)
Title: Re: New Amex Bonus Terms
Post by: jalm1 on November 18, 2012, 02:44:05 PM
I guess I'm in wait-and-see mode. Recently applied for the MS Plat card w/ 50k MR after $1k. I have the gold card, which i've had for years. When I applied there was no note about a limit to the welcome bonus based on current card holders. Maybe they consider it a different product. The bonus terms are below:

" To earn 50,000 bonus points, you must charge $1,000 of eligible purchases in your first three months of Card membership on a Platinum Card from American Express exclusively for Morgan Stanley. 50,000 points will be credited to your Membership Rewards® program account 6-8 weeks after you meet the spend requirement. Limit one offer per Card Account. Bonus ID: 7900. Membership Rewards program terms apply. Visit membershiprewards.com/terms or call 1-800-AXPEARN (297-3276) for more information."

I guess I'll find out in a few months.
Title: Re: New Amex Bonus Terms
Post by: PETERP on November 18, 2012, 02:53:35 PM
I guess I'm in wait-and-see mode. Recently applied for the MS Plat card w/ 50k MR after $1k. I have the gold card, which i've had for years. When I applied there was no note about a limit to the welcome bonus based on current card holders. Maybe they consider it a different product. The bonus terms are below:

" To earn 50,000 bonus points, you must charge $1,000 of eligible purchases in your first three months of Card membership on a Platinum Card from American Express exclusively for Morgan Stanley. 50,000 points will be credited to your Membership Rewards® program account 6-8 weeks after you meet the spend requirement. Limit one offer per Card Account. Bonus ID: 7900. Membership Rewards program terms apply. Visit membershiprewards.com/terms or call 1-800-AXPEARN (297-3276) for more information."

I guess I'll find out in a few months.


  Please let us  know!  And while your at it let Amex know , because I believe they are making
it up as they go along .
Title: Re: New Amex Bonus Terms
Post by: txtmax4 on November 18, 2012, 07:28:43 PM
Relative recently got approved for a 4bm for MB, reg plat, biz plat and PRG, first timer on all those 4 cards.
MB statement closes 5 days before the other 3.
I guess based on the above posts, spending on MB should only be done on the 2nd month and for the remaining 3 try to slip more than one bonus through the cracks?
Maybe PRG should join MB to avoid 25K posting and killing a 50K bonus?
Any other suggestions?
Title: HELP : Starwood Card not awarding bonus points
Post by: ac7mpo on November 21, 2012, 09:48:51 AM
HI,

I just contacted AMEX re: my two new SPG Cards (Business and Personal) that i applied/approved with a 30K bonus offe.  However, as the point had not posted i called starwood and they said as i received a similar offer some years back i was not entitled to this bonus.

I have never had this issue before, is there something i can do?
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: eis517 on November 21, 2012, 09:49:40 AM
HI,

I just contacted Starwood re: my two new SPG Cards (Business and Personal) that i applied/approved with a 30K bonus offe.  However, as the point had not posted i called starwood and they said as i received a similar offer some years back i was not entitled to this bonus.

I have never had this issue before, is there something i can do?

When did you last have the starwood cards? when did you last get a signup bonus from them?
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: ac7mpo on November 21, 2012, 09:51:31 AM
Last in 2010.  They are saying AMEX new policy.  No Bonus if you had the card within last 12 months.  I am trying to get them to give 20K ad that is not the welcome bonus, however, as they sent me the email, i feel it was targeted and they should give all 30K. 

Manager agreed to give 20K on business card, should i try and replicate on personal?  Should i push for all 30K?  is writting better then phone?

Thanks for the assistance.
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: Dan on November 21, 2012, 10:00:30 AM
You should qualify then, but I'm not sure why you called Starwood, you need to deal with AMEX and mention the 12 month language on the app.
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: ac7mpo on November 21, 2012, 10:05:06 AM
Dan,

I had the bonus in 2010 but i kept the card till August 2012 and then was sent this offer at the end of the month, i took it to be an incentive to come back, i admittedly did not read the terms of the offer.
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: AsherO on November 21, 2012, 10:05:54 AM
You should qualify then, but I'm not sure why you called Starwood, you need to deal with AMEX and mention the 12 month language on the app.

If the OP had the card in the last 12 months (his statement on this is ambiguous) then he's SOL IMHO.

ETA: As I was posting he clarified, so IMHO he's SOL.
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: Dan on November 21, 2012, 10:08:17 AM
So now you have 4 SPG cards?
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: ac7mpo on November 21, 2012, 10:09:31 AM
HI,

Yes i had the card from Jan 2010 - August 2012.  I received 25K Bonus in March 2010.  I cancelled the cards, as i am trying to streamline, in August 2012.  Later in the month, i received an email,after seeing the offer on DD, for the 30K bonus and decided to up and renew. 

I guess my question now is.
Having been given 20K on the business card as a courtesy should i contact AMEX on the personal card and attempt the same?
 
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: AsherO on November 21, 2012, 10:12:38 AM
I guess my question now is.
Having been given 20K on the business card as a courtesy should i contact AMEX on the personal card and attempt the same?
 

Nothing to lose, cite the email to back you up. Explain that you cancelled your SPG quite some time before the email, and that's what enticed you to come back. This will have better odds of working if the email came from Amex (vs. SPG).
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: ac7mpo on November 21, 2012, 10:22:33 AM
I am attempting now, will advise of the outcome
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: compddd on November 21, 2012, 10:31:18 AM
Wait so we have to cancel our Amex cards and then wait 12 months to re-apply? The 12 month timer starts by cancel date and not sign up date?
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: ac7mpo on November 21, 2012, 10:33:54 AM
UPDATE.

Just on phone with Customer Service, re personal card, and they advised me all 30K is on track to arrive is SPG Account.  10K 8 weeks after 1st purchase, end of month, and 20K 8-12 weeks after met 5k spend requirement, due middle of December. 

NO way of expediting, i asked.

That said, they agreed to loan me 15K until the points post.

NOt to clear on why this card everything was on track, but the business card it wasn't, i had both cards for the same amount of time



Title: Re: HELP : Starwood Card not awarding bonus points
Post by: MEIR613 on November 21, 2012, 10:34:16 AM
Wait so we have to cancel our Amex cards and then wait 12 months to re-apply? The 12 month timer starts by cancel date and not sign up date?

I don't think amex knows themselves. 

Title: Re: HELP : Starwood Card not awarding bonus points
Post by: ac7mpo on November 21, 2012, 10:35:08 AM
@compddd

seems that way
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: Yid21 on November 21, 2012, 10:36:18 AM
I got the bonus for personal SPG less than a year ago I think, but have since got the business SPG, is there any reason that I should not get the bonus for business since I got for personal recently?
Title: Re: New Amex Bonus Terms
Post by: Shmelly on November 27, 2012, 10:44:54 AM
I just got my 50K on the MB for the 2nd time in 3 months! Didn't do anything special. I'm sure it was just luck, as they did shoot me down on getting 50K on my regular Plat because I recently did it.
So the Plat that they refused me the 50K on, a card which I closed a couple weeks ago? The 50K just appeared in my account automatically.

I'm thinking I should buy a Powerball ticket.
Title: Re: New Amex Bonus Terms
Post by: Mimi K. on November 27, 2012, 10:55:46 AM
So the Plat that they refused me the 50K on, a card which I closed a couple weeks ago? The 50K just appeared in my account automatically.

I'm thinking I should buy a Powerball ticket.
-1

winning would kill all this fun.
You would have too much to even think about saving money.
It would be a major life style change.
Title: Re: New Amex Bonus Terms
Post by: PETERP on November 27, 2012, 03:00:59 PM
So the Plat that they refused me the 50K on, a card which I closed a couple weeks ago? The 50K just appeared in my account automatically.

I'm thinking I should buy a Powerball ticket.


Transfer out maybe they might wake up .
Title: Re: New Amex Bonus Terms
Post by: Shmelly on November 27, 2012, 03:06:00 PM

Transfer out maybe they might wake up .
Working on it as we speak.
Title: Re: New Amex Bonus Terms
Post by: PETERP on November 27, 2012, 03:07:14 PM
Working on it as we speak.

Great minds think alike  :)
Title: Re: New Amex Bonus Terms
Post by: shulemw on November 27, 2012, 04:06:52 PM
if i had a delta from amex would it be a problem now to get the points on a platinum?
Title: Re: New Amex Bonus Terms
Post by: aryeh1 on November 27, 2012, 04:10:28 PM
i applied for business gold and plat

Only got platinum bonus and not business gold, Met spending a few weeks ago.
Should I call Membership rewards?
Title: Re: New Amex Bonus Terms
Post by: karen on November 27, 2012, 10:54:31 PM
Working on it as we speak.
Where do you transfer? I do not see any promotion. I am in the same boat.
Title: Re: New Amex Bonus Terms
Post by: PETERP on November 28, 2012, 03:25:18 AM
Where do you transfer? I do not see any promotion. I am in the same boat.

Don't believe there is any delta promo now.  It's 1:1 transfer   Have to link card with name and ff #
Title: Re: New Amex Bonus Terms
Post by: aryeh1 on November 28, 2012, 10:47:21 AM
So your transfering 1 to 1. Also whats the point so they don't claw back?
Title: Re: New Amex Bonus Terms
Post by: karen on November 28, 2012, 11:17:58 AM
So your transfering 1 to 1. Also whats the point so they don't claw back?
1:1 is really bad. Delta points are worth 1.3, but Amex points worth at least 1.6. The better option is probably to move to Virgin Atlantic -> Hilton. So you will get at least 1.6 for your Amex points if you value Hilton point .6.
Title: Re: New Amex Bonus Terms
Post by: Shmelly on November 28, 2012, 12:34:40 PM
Amex points worth at least 1.6.
Not in the last month or so... for me at least.
Title: Re: New Amex Bonus Terms
Post by: Dan on November 28, 2012, 12:59:40 PM
Not in the last month or so... for me at least.
They will be now between BA and VS.
Title: Re: New Amex Bonus Terms
Post by: karen on November 28, 2012, 02:08:32 PM
They will be now between BA and VS.
What is BA promotion now?
Title: Re: New Amex Bonus Terms
Post by: AJK on November 28, 2012, 02:11:30 PM
What is BA promotion now?

30% IIRC
Title: Re: New Amex Bonus Terms
Post by: karen on November 28, 2012, 02:27:34 PM
30% IIRC
Where do you see that? I logged to my account, I do not see the promotion.
Title: Re: New Amex Bonus Terms
Post by: AJK on November 28, 2012, 02:33:51 PM
Where do you see that? I logged to my account, I do not see the promotion.

Supposed to start 12/3
Title: Re: New Amex Bonus Terms
Post by: karen on November 28, 2012, 02:49:11 PM
Supposed to start 12/3
That explains. Thanks!
Title: Re: New Amex Bonus Terms
Post by: AJK on November 28, 2012, 02:51:55 PM
That explains. Thanks!

Sure thing.
Title: Re: New Amex Bonus Terms
Post by: meshugener on November 28, 2012, 03:53:23 PM
Not in the last month or so... for me at least.
+1
Title: Re: New Amex Bonus Terms
Post by: dirah on November 28, 2012, 05:29:25 PM
My last AMEX Plat was back in Jan.
I would like to apply again now so I can get the airline service fee credit in Dec, just want to know if these new rules also affectthe airline service fee credit, or only bonus points?
Title: Re: New Amex Bonus Terms
Post by: AJK on November 28, 2012, 05:38:11 PM
My last AMEX Plat was back in Jan.
I would like to apply again now so I can get the airline service fee credit in Dec, just want to know if these new rules also affectthe airline service fee credit, or only bonus points?

If this were two weeks ago, I'd say go for it. But from that thread, it seems people are having more trouble getting the credits to post...
Title: Re: New Amex Bonus Terms
Post by: meshugener on November 28, 2012, 06:40:20 PM
My last AMEX Plat was back in Jan.
I would like to apply again now so I can get the airline service fee credit in Dec, just want to know if these new rules also affectthe airline service fee credit, or only bonus points?
Seems to be its not affected.
Title: Re: New Amex Bonus Terms
Post by: Dan on November 28, 2012, 07:30:36 PM
My last AMEX Plat was back in Jan.
I would like to apply again now so I can get the airline service fee credit in Dec, just want to know if these new rules also affectthe airline service fee credit, or only bonus points?
You can still get the credits.
Title: Re: New Amex Bonus Terms
Post by: AJK on November 28, 2012, 07:40:51 PM
Well, dirah, there ya go.

Blame it on meshugener and Dan if it's a no go :P
Title: Re: New Amex Bonus Terms
Post by: txtmax4 on November 28, 2012, 07:55:14 PM
that thread
Which one?
Title: Re: New Amex Bonus Terms
Post by: AJK on November 28, 2012, 07:59:39 PM
Which one?

The $200 back thread... too lazy to search.
Title: Re: New Amex Bonus Terms
Post by: meshugener on November 28, 2012, 08:41:28 PM
Well, dirah, there ya go.

Blame it on meshugener's experience and Dan if it's a no go :P
FTFY
Title: Re: New Amex Bonus Terms
Post by: Dan on November 28, 2012, 08:49:21 PM
FTFY
What about my experience :P
Title: Re: New Amex Bonus Terms
Post by: meshugener on November 28, 2012, 08:50:56 PM
What about my experience :P
I dont think you want me to talk for you.  :'(
Title: Re: New Amex Bonus Terms
Post by: Dan on November 28, 2012, 08:51:58 PM
I dont think you want me to talk for you.  :'(
True that, I'm just kidding around though.
Title: Re: New Amex Bonus Terms
Post by: Redbull3 on November 29, 2012, 12:57:30 PM
What about my experience :P

In your experience, you get credits AND new points, no?
Title: Re: New Amex Bonus Terms
Post by: AJK on November 29, 2012, 01:01:35 PM
In your experience, you get credits AND new points, no?

haha
Title: Re: New Amex Bonus Terms
Post by: dirah on November 29, 2012, 06:00:13 PM
You can still get the credits.
Thanks.
Next dilemma: What would you (as in, anyone reading this) do?
Apply now to get credits in Dec and again in Jan, but risk the 50K.
Or, wait until 12 months has passed since closing (Feb), and get credit once + 50K guaranteed.
Factor in I recently emerged from F/R, so maybe makes sense to let the dust settle.
Title: Re: New Amex Bonus Terms
Post by: shulemw on November 29, 2012, 06:01:14 PM
if i had a platinum can i apply for a amex delta
are these 2 in the same group
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on November 29, 2012, 06:03:01 PM
Thanks.
Next dilemma: What would you (as in, anyone reading this) do?
Apply now to get credits in Dec and again in Jan, but risk the 50K.
Or, wait until 12 months has passed since closing (Feb), and get credit once + 50K guaranteed.
Factor in I recently emerged from F/R, so maybe makes sense to let the dust settle.

go with option 2 IMO

if i had a platinum can i apply for a amex delta
are these 2 in the same group
1)yes
2)no
Title: Re: New Amex Bonus Terms
Post by: U-no-me! on November 29, 2012, 06:03:11 PM
Thanks.
Next dilemma: What would you (as in, anyone reading this) do?
Apply now to get credits in Dec and again in Jan, but risk the 50K.
Or, wait until 12 months has passed since closing (Feb), and get credit once + 50K guaranteed.
Factor in I recently emerged from F/R, so maybe makes sense to let the dust settle.

I'd wait.

GL
O0
Title: Re: New Amex Bonus Terms
Post by: shulemw on November 29, 2012, 06:04:08 PM
go with option 2 IMO
1)yes
2)no
thaNKS
Title: Re: New Amex Bonus Terms
Post by: Saver2000 on November 29, 2012, 06:09:16 PM
With the new terms,  if I do a 2bm with a plat + business plat, will I get points for both?
Title: Re: New Amex Bonus Terms
Post by: AJK on November 29, 2012, 06:37:46 PM
Thanks.
Next dilemma: What would you (as in, anyone reading this) do?
Apply now to get credits in Dec and again in Jan, but risk the 50K.
Or, wait until 12 months has passed since closing (Feb), and get credit once + 50K guaranteed.
Factor in I recently emerged from F/R, so maybe makes sense to let the dust settle.

Why even consider option 1?

50K > $200...
Title: Re: New Amex Bonus Terms
Post by: meshugener on November 29, 2012, 06:46:22 PM
@Saver2000:
Yes.
Title: Re: New Amex Bonus Terms
Post by: dirah on November 29, 2012, 08:36:46 PM
Why even consider option 1?
50K > $200...
Because it is not definite that I will forfeit the 50K, it is just a risk, and I like to dream that maybe I've got a trace of Dan's mighty powers.
But it seems that most people here think not, oh well, will wait.
Title: Re: New Amex Bonus Terms
Post by: AJK on November 29, 2012, 08:40:38 PM
Because it is not definite that I will forfeit the 50K, it is just a risk, and I like to dream that maybe I've got a trace of Dan's mighty powers.
But it seems that most people here think not, oh well, will wait.

Not definite, but there has definitely been a change at AmEx, and churning within 12 mos seems to be the exception rather than the rule.
Title: Re: New Amex Bonus Terms
Post by: SPGCont on December 02, 2012, 11:49:45 PM
Can anyone please clarify the following:

If I had a regular consumer platinum 6 months ago, got bonus points and $200 credit, and now got either the platinum biz or the MB platinum would I

A) get the bonus points for spending?
b) get the $200 credit in December and January?

I read this whole thread but cannot seem to find a definitive answer.

Any help would be greatly appreciated.
Title: Re: New Amex Bonus Terms
Post by: AJK on December 02, 2012, 11:51:11 PM
Can anyone please clarify the following:

If I had a regular consumer platinum 6 months ago, got bonus points and $200 credit, and now got either the platinum biz or the MB platinum would I

A) get the bonus points for spending?
b) get the $200 credit in December and January?

I read this whole thread but cannot seem to find a definitive answer.

Any help would be greatly appreciated.

A) According to my reading and experience, yes on plat biz, no on MB
b) Apparently, yes.
Title: Re: New Amex Bonus Terms
Post by: SPGCont on December 03, 2012, 12:12:05 AM
A) According to my reading and experience, yes on plat biz, no on MB
b) Apparently, yes.

When you say no on the MB is that a definite, don't bother spending or just probably not?

Thanks
Title: Re: New Amex Bonus Terms
Post by: PETERP on December 03, 2012, 04:27:48 AM
When you say no on the MB is that a definite, don't bother spending or just probably not?

Thanks


I don't believe anyone can give you a definite . Amex is evolving and people who should not have gotten the bonus,  slipped by unnoticed .

I would guess the less correspondence with Amex if you want to risk it the better . Hopefully a computer will grant the bonus . YMMV rules
Title: Re: New Amex Bonus Terms
Post by: AJK on December 03, 2012, 08:07:59 AM
When you say no on the MB is that a definite, don't bother spending or just probably not?

Thanks

As PETERP said, nothing is gauranteed. Some (very few) have apparently had no problems churning AmEx cards even in light of their apparent change. I will say, though, that if both the Plat and Plat MB are your first AmEx cards, you're odds of getting both bonuses seem to increase.
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: MnM1130 on December 03, 2012, 05:56:46 PM
i got the bonus last year august- and now i got the new card end of august- a year later. i cancelled my spg card in sept this year and they tell me i wont get bonus for the new spg card cus i had the card in sept this year even though i got the bonus last year august... im really pissed. makes me so upset at amex for coming out with this new rule so suddenly and their terms dont even make any sense..
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: U-no-me! on December 03, 2012, 05:58:29 PM
i got the bonus last year august- and now i got the new card end of august- a year later. i cancelled my spg card in sept this year and they tell me i wont get bonus for the new spg card cus i had the card in sept this year even though i got the bonus last year august... im really pissed. makes me so upset at amex for coming out with this new rule so suddenly and their terms dont even make any sense..

Sorry to hear, but why do you feel that way?
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: MnM1130 on December 03, 2012, 06:01:39 PM
why if i had the card within 90 days should i not get the bonus? i didnt get the bonus in a year!
Title: Re: HELP : Starwood Card not awarding bonus points
Post by: 14cars on December 03, 2012, 08:29:16 PM
Last in 2010.  They are saying AMEX new policy.  No Bonus if you had the card within last 12 months.  I am trying to get them to give 20K ad that is not the welcome bonus, however, as they sent me the email, i feel it was targeted and they should give all 30K. 

Manager agreed to give 20K on business card, should i try and replicate on personal?  Should i push for all 30K?  is writting better then phone?

Thanks for the assistance.

If you look in most amex t and C it will state that about bonuses not being eligible unless you are a first time card holder.  I think its only recently that they are enforcing it automatically in their computer systems.  Recently I have had it happen to me.
Title: Re: New Amex Bonus Terms
Post by: zlt123 on December 04, 2012, 04:32:01 PM
Is the Problem that people have to get the credits only if they had the exact same card in the last 12 months or even if they had the platinum MB and now they have the reguler platinum ?
Title: Re: New Amex Bonus Terms
Post by: PETERP on December 05, 2012, 03:49:36 AM
Is the Problem that people have to get the credits only if they had the exact same card in the last 12 months or even if they had the platinum MB and now they have the reguler platinum ?

 The problem is not that clear. You can not get the bonus for various reasons if you had a card in the same product family . Read the T & Cs and maybe you will get a better understanding .

Title: Re: New Amex Bonus Terms
Post by: zlt123 on December 05, 2012, 02:48:05 PM
The problem is not that clear. You can not get the bonus for various reasons if you had a card in the same product family . Read the T & Cs and maybe you will get a better understanding .
Iam asking about the $200 airline credits not the bonus
Title: Re: New Amex Bonus Terms
Post by: zlt123 on December 06, 2012, 03:26:02 PM
Is the Problem that people have to get the "$200 airline credits" only if they had the exact same card in the last 12 months or even if they had the platinum MB and now they have the reguler platinum ?
Anyone ? I really need to know fast
Title: Re: New Amex Bonus Terms
Post by: shmu on December 16, 2012, 11:30:46 PM
similar problem here, I called in to get my pionts, they said since I had an open starwoods account I can't get the bonus.
any help?
Title: Re: New Amex Bonus Terms
Post by: txtmax4 on December 17, 2012, 12:19:35 AM
I recently signed up for another starwoods consumer card and when I called for the points they told me I cant get them because I had a card in 07 so I called back a week later and asked again and she told me she sees in the notes that I called for them a week ago and I was refused due to the fact that i received them in 07. Is there anything I can do about it now that they put it in there notes that I cant receive them?
When did you close your first SPG card and when did you open the 2nd?
similar problem here, I called in to get my pionts, they said since I had an open starwoods account I can't get the bonus.
any help?
You gotta be lucky to get them. Did you spend decent amounts of money on your previously existing Amex cards? How long is your history with them?
Title: Re: New Amex Bonus Terms
Post by: shmu on December 17, 2012, 09:25:36 AM
called in last night rep said I can't get the bonus for Spg becuase I already have the card. (opened it 3 years ago)
should I try SM today?
or waht route should I go?
Title: Re: New Amex Bonus Terms
Post by: TAVI on December 17, 2012, 10:28:08 AM
called in last night rep said I can't get the bonus for Spg becuase I already have the card. (opened it 3 years ago)
should I try SM today?
or waht route should I go?

its not about when you opened the card, but rather if you had and active card in the past 12 months. if yes, then you are not eligible for the bonus  per amex new terms. Now, you can try to huca and see if you can get the points still by falling on a nice rep, but not a guarantee ime.

Title: Re: New Amex Bonus Terms
Post by: Yellow on December 17, 2012, 12:23:37 PM
Just churned PRG card and see the 25k bonus points posted
It took a long time but I just patiently waited without SM'ing/calling them
I got my SPG card at the same time and still no points (I didn't meet the $5k spend yet, but I didn't get the 10k after first purchase points...)
I guess i'll wait till i finish spending the $5k
Title: Re: New Amex Bonus Terms
Post by: TC610 on December 17, 2012, 12:32:37 PM
It took a long time but I just patiently waited without SM'ing/calling them

How long is a long time? 
Title: Re: New Amex Bonus Terms
Post by: Yellow on December 17, 2012, 12:34:25 PM
How long is a long time? 
~ 6 weeks
(to me thats a long time because in the past the points always posted withing a few days of meeting spend requirement)
Title: Re: New Amex Bonus Terms
Post by: Redbull3 on December 17, 2012, 12:53:38 PM
Just churned PRG card and see the 25k bonus points posted

Did you close the first before applying for the second? How much time in between?
Title: Re: New Amex Bonus Terms
Post by: Shmelly on December 18, 2012, 11:13:09 AM
So the Plat that they refused me the 50K on, a card which I closed a couple weeks ago? The 50K just appeared in my account automatically.
It gets even weirder. After they (rightly) refused me the points, they randomly showed up a few weeks later, as mentioned previously. Now a month after that, I receive a letter from Amex apologizing profusely for not having issued the points in a timely fashion as promised etc etc. With bated breath I log in to my account hoping for yet another 50K and... nah, the story isnt that good, there wasn't another 50k. But still, I found it funny that they sent a letter apologizing for doing what they have every legal right to do.
Title: Re: New Amex Bonus Terms
Post by: slawyer1556 on December 18, 2012, 12:30:19 PM
Has anybody had success using the $200 airline credit on AMex Platinum for airline gift cards recently?  The terms clearly state that it's not good for gift cards.
Title: Re: New Amex Bonus Terms
Post by: AJK on December 18, 2012, 12:33:46 PM
Has anybody had success using the $200 airline credit on AMex Platinum for airline gift cards recently?  The terms clearly state that it's not good for gift cards.

Basically, everyone :P

When it comes to this particular thing, be less of a lawyer, and more of a practical kinda guy...*

*[No, no one can quote me on this.]
Title: Re: New Amex Bonus Terms
Post by: mmermss on December 18, 2012, 12:35:28 PM
Basically, everyone :P

When it comes to this particular thing, be less of a lawyer, and more of a practical kinda guy...*

*[No, no one can quote me on this.]
lol
Title: Re: New Amex Bonus Terms
Post by: slawyer1556 on December 18, 2012, 02:30:05 PM
Thanks.  ;D  Can't help reading the not-so-fine print.
Title: Re: New Amex Bonus Terms
Post by: Yellow on December 18, 2012, 05:17:58 PM
Did you close the first before applying for the second? How much time in between?
yes
closed for about a year
Title: Re: New Amex Bonus Terms
Post by: AsherO on December 18, 2012, 06:33:30 PM
It gets even weirder. After they (rightly) refused me the points, they randomly showed up a few weeks later, as mentioned previously. Now a month after that, I receive a letter from Amex apologizing profusely for not having issued the points in a timely fashion as promised etc etc. With bated breath I log in to my account hoping for yet another 50K and... nah, the story isnt that good, there wasn't another 50k. But still, I found it funny that they sent a letter apologizing for doing what they have every legal right to do.

Might have something to do with this:

http://money.cnn.com/2012/12/17/pf/credit-card-refunds/index.html?iid=HP_LN
Title: Re: New Amex Bonus Terms
Post by: Redbull3 on December 19, 2012, 09:35:47 AM
yes
closed for about a year

1 year after closing before reapplying seems to be allowed by Amex terms, less than that is YMMV.
Title: Re: New Amex Bonus Terms
Post by: CigarMan on December 20, 2012, 12:07:04 AM
So I applied for the Amex Premium Rewards Gold when I already had the regular gold card. Now they're refusing to give me the 25K bonus. Anything I can do?
Title: Re: New Amex Bonus Terms
Post by: AJK on December 20, 2012, 09:02:26 AM
What's the regular gold card?
Title: Re: New Amex Bonus Terms
Post by: meshugener on December 20, 2012, 09:04:50 AM
FYI, there is a Amex Gold card.
Title: Re: New Amex Bonus Terms
Post by: AJK on December 20, 2012, 09:14:20 AM
FYI, there is a Amex Gold card.

Indeed.

I just want to make sure he's not referring to the regular business gold card.
Title: spg card make sure to cancel within year
Post by: yo on December 21, 2012, 02:27:05 AM
Amex Spg being strict with signing up for a new card while having that card within the year. You end up without even the 10k bonus
Title: Re: spg card make sure to cancel within year
Post by: Saver2000 on December 21, 2012, 02:30:18 AM
Amex Spg being strict with signing up for a new card while having that card within the year. You end up without even the 10k bonus
Did you write in your spg number on the app?
Title: Re: spg card make sure to cancel within year
Post by: yo on December 23, 2012, 02:21:58 AM
yes
Title: Re: New Amex Bonus Terms
Post by: smart brit on December 23, 2012, 03:04:08 AM
Now it really sucks! As I am a platinum business amex card holder i recently added the business gold card with the 75k promo and spent 30k on it my first month and didn't receive any bonus.
I sent a sm and received the same....  That the same card family so no bonus there  :(.
I guess it's time to shut both accounts and wait another year before we go again. Or maybe there is a better option?
How about opening a new business card for a different business?
Title: Re: New Amex Bonus Terms
Post by: txtmax4 on December 23, 2012, 03:11:09 AM
Did anyone see the bonus points pending and then ultimately didn't get them?
Title: Re: spg card make sure to cancel within year
Post by: Yeki89 on December 23, 2012, 07:36:36 AM
shcoyach, proper churning dictates that you don't
Title: Re: spg card make sure to cancel within year
Post by: Miracle on December 23, 2012, 09:30:03 AM
You need to leave that info out and then merge accounts when you've gotten the points.
Title: Re: spg card make sure to cancel within year
Post by: Saver2000 on December 23, 2012, 09:47:31 AM
yes
Well, that's where you went wrong.  You gotta learn the rules in order to play the game.
Title: Re: spg card make sure to cancel within year
Post by: yosefchaim on December 23, 2012, 10:04:52 AM
shcoyach, proper churning dictates that you don't
How long do you have to wait to churn? Is there a diff personal or business? Should I do personal and business the same day or wait between them?(I know it will be 2 pulls anyway)
Title: Re: spg card make sure to cancel within year
Post by: MEIR613 on December 23, 2012, 10:13:55 AM
How long do you have to wait to churn? Is there a diff personal or business? Should I do personal and business the same day or wait between them?(I know it will be 2 pulls anyway)
-1
Title: Re: spg card make sure to cancel within year
Post by: yosefchaim on December 23, 2012, 10:15:09 AM
-1
With Chase it's like that, not with Amex?!?
Title: Re: spg card make sure to cancel within year
Post by: mmermss on December 23, 2012, 10:16:33 AM
With Chase it's like that, not with Amex?!?
Correct
Title: Re: spg card make sure to cancel within year
Post by: yosefchaim on December 23, 2012, 10:24:37 AM
Correct
Thanks! What's with Citi and USairways?
Title: Re: spg card make sure to cancel within year
Post by: Yeki89 on December 23, 2012, 10:41:01 AM
Thanks! What's with Citi and USairways?
They are good cards, what do you want to know about them?
Title: Re: spg card make sure to cancel within year
Post by: yosefchaim on December 23, 2012, 01:35:41 PM
They are good cards, what do you want to know about them?
If business and personal are 2 pulls (even with 2BM) (See previous posts)
Title: Re: spg card make sure to cancel within year
Post by: yosefchaim on December 23, 2012, 01:46:56 PM
With Citibank it'll be two for sure, since Citi pulls as CBNA and Citi Biz pulls as something else. (This is a quote from AsherO in a diff. thread)
Title: Re: spg card make sure to cancel within year
Post by: txtmax4 on December 24, 2012, 11:18:26 AM
shcoyach, proper churning dictates that you don't
You need to leave that info out and then merge accounts when you've gotten the points.
Well, that's where you went wrong.  You gotta learn the rules in order to play the game.
I churned it leaving the SPG# field blank, got a new SPG card in the mail with a new account number without doing anything, spend points posted to the old one and upon calling SPG they told me that the new account had been invalidated and merged with the old one..
Regarding the bonus points, Amex claimed I had already had that card in the past 12 months (as a matter of fact I hadn't even't closed the old one).
So it doesn't seem like just "leaving the SPG number blank" does all the magic.

Not to say that I didn't end up getting my points but not without a fight...
Title: Re: spg card make sure to cancel within year
Post by: mmermss on December 24, 2012, 11:21:31 AM
I churned it leaving the SPG# field blank, got a new SPG card in the mail with a new account number without doing anything, spend points posted to the old one and upon calling SPG they told me that the new account had been invalidated and merged with the old one..
Regarding the bonus points, Amex claimed I had already had that card in the past 12 months (as a matter of fact I hadn't even't closed the old one).
So it doesn't seem like just "leaving the SPG number blank" does all the magic.

Not to say that I didn't end up getting my points but not without a fight...
What about with a new SPG number...would that work?
Title: Re: spg card make sure to cancel within year
Post by: txtmax4 on December 24, 2012, 11:24:18 AM
What about with a new SPG number...would that work?
The general notion is that this is churned with leaving it blank AFAIK.
Title: Re: spg card make sure to cancel within year
Post by: MEIR613 on December 24, 2012, 12:32:39 PM
The general notion is that this is churned with leaving it blank AFAIK.
-1
Title: Re: spg card make sure to cancel within year
Post by: mmermss on December 24, 2012, 12:36:29 PM
-1
Have you churned an SPG yet?
How have you done it?
Title: Re: spg card make sure to cancel within year
Post by: txtmax4 on December 24, 2012, 12:51:24 PM
-1
-1 to that
Title: Re: spg card make sure to cancel within year
Post by: Yellow on December 24, 2012, 08:58:07 PM

Not to say that I didn't end up getting my points but not without a fight...
So you did get your points? How?
Title: Re: New Amex Bonus Terms
Post by: slawyer1556 on December 26, 2012, 10:28:38 AM
Has anybody had success using the Amex $200 airline credit for united gift certificates? I saw that people have had success with American and Delta gift cards and just wanted to know if it works for United as well.
Title: Re: New Amex Bonus Terms
Post by: njmacman on December 26, 2012, 12:10:01 PM
Yes, just did. Waiting until next week to do it for 2013.
Title: Re: New Amex Bonus Terms
Post by: aryeh1 on December 26, 2012, 12:14:33 PM
Didn't get 75k bonus on business gold as they have no record on it!

Any advice? I signed up for business platinum same find
Title: Re: New Amex Bonus Terms
Post by: mgarfin on December 26, 2012, 12:49:50 PM
I posted this yesterday somewhere else but think it belongs here
in regards to gold and plat

I just studied the application for MB plat and gold and it looks like the rules differ from gold to plat

the gold rule is,
† Welcome bonus offer not available to applicants who have had this product within the last 12 months or any other Consumer ZYNC®, Green or Gold Card or Platinum Card® account within the last 90 days.

the plat rule is,
Welcome bonus offer not available to applicants who have had this product within the last 12 months.

Saying that if I reach the spending limit on the gold first, and I am eligible for the reward, I can now still be eligible for the plat bonus
Title: Re: New Amex Bonus Terms
Post by: slawyer1556 on December 26, 2012, 02:55:04 PM
Yes, just did. Waiting until next week to do it for 2013.

Thank you!
Title: Re: New Amex Bonus Terms
Post by: yaakov s on December 27, 2012, 11:06:57 AM
Anyone know where I could check If I have had a specific Amex card in the last 12 months
Title: Re: New Amex Bonus Terms
Post by: Name Changed on December 27, 2012, 11:56:38 AM
Has anyone had any recent experience on getting the bonus of a Consumer Platinum, when have had the Biz one earlier this year.

(Also have currently Biz Gold, but didn't have personal Plat, Gold, Zync)
Title: Re: New Amex Bonus Terms
Post by: chff on December 27, 2012, 12:18:03 PM
Different Q for a moment
Quote
-Don’t forget to register your Platinum Card® from American Express using this link for $200 in airline fee credits. You can use those fee credits in 2012 and 2013, so if you haven’t used them in 2012 then you can buy 2 $100 airline gift cards in 2 separate transactions and they will be refunded. See this DDF thread for more info and discussion and register or login to read the valuable Wiki info in that same thread. If you don’t have the card yet you can still apply now (call reconsideration right away at 866-314-0237 if you are not approved) and you should be able to receive your card by Monday, though no guarantees there. Be sure to ask for it to be overnighted, though with the Platinum card that’s typically the default shipping method. Besides for the $400 of airline fee credits you’ll get in the next 2 weeks you’ll also get the $100 global entry expedited customs (5 year membership) refunded, platinum card airline club access (American, Delta, and USAirways) for you and your entire family for 4 years, priority pass worldwide unlimited lounge membership, Starwood gold elite status, car rental perks at Avis, Hertz, and National, lost item (up to $10,000/item) refund protection, checked baggage protection, 3 additional Platinum users (with 4 years of free platinum card lounge access, priority pass membership, and global entry refund) for just $58 each, no foreign exchange fees, and many more free benefits.

I see that an writes that you get lounge access for 4 years. I sit only for 4 years?
Title: Re: New Amex Bonus Terms
Post by: AJK on December 27, 2012, 12:25:34 PM
Has anyone had any recent experience on getting the bonus of a Consumer Platinum, when have had the Biz one earlier this year.

(Also have currently Biz Gold, but didn't have personal Plat, Gold, Zync)

IIRC, the rules seem to say you're OK...
Title: Re: New Amex Bonus Terms
Post by: Name Changed on December 27, 2012, 12:28:56 PM
IIRC, the rules seem to say you're OK...
:) Thanx.

I was hesitant to Apply, but after reading the rules like 5 times I decided to go ahead.

For my Biz cards, I had a Plat that I downgraded to a Green, on the downgrade I got 5k bonus, then I applied for 75k Biz Gold, I originally didn't get the bonus cuz I got the bonus on the Green. I spoke to a Rep that manually gave me the 75k bonus, the Rep told me then that 1 bonus on personal cards in 12 month and 1 on Biz in a 12 month period.
Title: Re: New Amex Bonus Terms
Post by: kivabb on December 27, 2012, 12:45:27 PM
:) Thanx.

I was hesitant to Apply, but after reading the rules like 5 times I decided to go ahead.

For my Biz cards, I had a Plat that I downgraded to a Green, on the downgrade I got 5k bonus, then I applied for 75k Biz Gold, I originally didn't get the bonus cuz I got the bonus on the Green. I spoke to a Rep that manually gave me the 75k bonus, the Rep told me then that 1 bonus on personal cards in 12 month and 1 on Biz in a 12 month period.

Is 12 months a calender year or 12 months since you had the card last (or closed the card)?
Title: Re: New Amex Bonus Terms
Post by: Name Changed on December 27, 2012, 12:51:00 PM
Is 12 months a calender year or 12 months since you had the card last (or closed the card)?
The rep I spoke to me said, One bonus in a 12 month period, they said 12 months after my last cards app, I could get another bonus

From reps words, you cant get accurate answers, all say different things.
Title: Re: New Amex Bonus Terms
Post by: AJK on December 27, 2012, 12:58:37 PM
I'm not sure if they even know what they're new policy means...
Title: Re: New Amex Bonus Terms
Post by: PETERP on December 27, 2012, 03:03:10 PM
IIRC, the rules seem to say you're OK...


  Call and ask , but remain anonymous, and call from a pay phone . IMHO Amex is making up the rules as they go  ;)
Title: Re: New Amex Bonus Terms
Post by: meshugener on December 27, 2012, 05:04:15 PM

  Call and ask , but remain anonymous, and call from a pay phone . IMHO Amex is making up the rules as they go  ;)
     8)
Title: Re: New Amex Bonus Terms
Post by: smart brit on December 27, 2012, 09:29:36 PM
With sm I had zero luck. I'm contemplating if I should go ahead calling them as I basically have no legit reason to ask for the bonus as I have a platinum with them.
I'm just curious if they would try and satisfy me as I put on that card the first month almost 30k.
Title: Re: New Amex Bonus Terms
Post by: Name Changed on December 27, 2012, 09:34:49 PM
It doesnt hurt to call
Title: Re: New Amex Bonus Terms
Post by: meshugener on December 27, 2012, 10:56:17 PM
For threatening to cancel you can get at least a fifth of the bonus in form of retention.
Title: Re: New Amex Bonus Terms
Post by: smart brit on December 28, 2012, 12:16:43 AM
I sure will try and hopefully get em i will keep posted
Title: Re: New Amex Bonus Terms
Post by: PETERP on December 28, 2012, 05:10:17 AM
With sm I had zero luck. I'm contemplating if I should go ahead calling them as I basically have no legit reason to ask for the bonus as I have a platinum with them.
I'm just curious if they would try and satisfy me as I put on that card the first month almost 30k.

I SMed then and they gave me a date that I would be eligible . I think they did not realize what other cards I had at the time and if I applied for the card that I SMed them about I will not get the bonus
accordinging to the T & Cs
Title: Re: New Amex Bonus Terms
Post by: Wheelerdealer on December 30, 2012, 01:00:49 PM
About a month ago I signed up for a Gold Business & Platinum with Dans links (Thanks Dan!:)) and I almost reached my spending thresholds on both cards...I was on the phone with AMEX today and they told me that I will only be getting the reward points for my Gold Business & not the Platinum because I can only get 1 offer (even though when I signed up there was offers on both cards):(....has anyone else had this issue?? how to proceed?
Title: Re: New Amex Bonus Terms
Post by: meshugener on December 30, 2012, 01:02:44 PM
About a month ago I signed up for a Gold Business & Platinum with Dans links (Thanks Dan!:)) and I almost reached my spending thresholds on both cards...I was on the phone with AMEX today and they told me that I will only be getting the reward points for my Gold Business & not the Platinum because I can only get 1 offer (even though when I signed up there was offers on both cards):(....has anyone else had this issue?? how to proceed?
I did it twice in the past 3 months and got the bonus on both of them, both times.
Title: Re: New Amex Bonus Terms
Post by: Wheelerdealer on December 30, 2012, 01:13:45 PM
I did it twice in the past 3 months and got the bonus on both of them, both times.
Did you have to call and ask for it? or send a SM? or it posted automatically?
Title: Re: New Amex Bonus Terms
Post by: meshugener on December 30, 2012, 01:22:15 PM
Did you have to call and ask for it? or send a SM? or it posted automatically?
I had to not call or SM. Thats all. Stupid thing you did.
Title: Re: New Amex Bonus Terms
Post by: Lamdan on December 30, 2012, 01:59:20 PM
I had to not call or SM. Thats all. Stupid thing you did.
SMing won't hurt him if the computer system is going to give it to him.
Title: Re: New Amex Bonus Terms
Post by: meshugener on December 30, 2012, 02:02:38 PM
SMing won't hurt him if the computer system is going to give it to him.
I'm not so sure.
Title: Re: New Amex Bonus Terms
Post by: Nitantnel on December 30, 2012, 03:58:26 PM
I had to not call or SM. Thats all. Stupid thing you did.
So how did not calling/SMing help you?
Title: Re: New Amex Bonus Terms
Post by: meshugener on December 30, 2012, 06:23:24 PM
So how did not calling/SMing help you?
I got 50k +50k.
Title: Re: New Amex Bonus Terms
Post by: veggiesfruits@aol.com on December 31, 2012, 11:03:31 PM
I am a platinum card holder. How do I get 2 $100 cards on Delta?
Title: Re: New Amex Bonus Terms
Post by: yaakov s on December 31, 2012, 11:05:57 PM
I am a platinum card holder. How do I get 2 $100 cards on Delta?
check the thread nearby about the Amex $200 credit for more info. Check the wiki for details.
Title: Re: New Amex Bonus Terms
Post by: dshap on January 01, 2013, 12:35:46 PM
Perhaps someone can help me with this? I was inspired by Dan to apply for a second SPG Amex card and was approved. I had just assumed that I would be receiving the welcome bonus again, but now, after spending 5k, it has not happened yet. I sent them a SM and received the following reply:

Dear Mr. DSHAP,

Thank you for taking your valuable time to write to us about this.

I have checked your account and see that you already have a Starwood Preferred Guest Card account (ending in 51008) on which you have received the welcome bonus of 30,000 Starpoints.

Our offer terms specify that you may have more than one Starwood Preferred Guest Card; however, you?re eligible to receive welcome bonus for only one Starwood Preferred Guest Card account. 

Therefore, I am afraid; you will not receive any bonus points on your Starwood Preferred Guest Card account ending in 81003.

We hope this does not discourage you from taking advantage of all the other great benefits that come with your new Card and invite you to explore those benefits at www.americanexpress.com.

We appreciate your understanding in this regard and sincerely apologize for any disappointment this may cause you.

Thank you for your Cardmembership since 1997, and we look forward to continuing to serve you.

Sincerely,                                                                                               
                                                                                               
Bushra Khan
Email Servicing Team               

Is there a way to appeal this? Do I have a chance? Did I make an amateur's mistake somewhere along the way?

Thanks for your help!                                           
American Express Interactive Services
Title: Re: New Amex Bonus Terms
Post by: A3 on January 01, 2013, 12:38:20 PM
Did you put in a starwood guest number?
Did you get the initial 10k bonus?

side Q, is it better to leave it blank, or create a new account, use the new account number, and merge after bonus posts?
Title: Re: New Amex Bonus Terms
Post by: smart brit on January 01, 2013, 02:03:46 PM
For threatening to cancel you can get at least a fifth of the bonus in form of retention.
just curious what you would answer when you call in to cancel and they say okay let's go ahead and cancel the card and don't offer any retention bonus?
Just to update i sent another sm and they replied that it was sent to to a different department and they would handle the matter and let me know.
Title: Re: New Amex Bonus Terms
Post by: dshap on January 01, 2013, 02:11:30 PM
1. No
2. No

Title: Re: New Amex Bonus Terms
Post by: moko on January 01, 2013, 02:18:51 PM
side Q, is it better to leave it blank, or create a new account, use the new account number, and merge after bonus posts?
i left it blank once based on forum advice, and it issued me a new #, but when i tried to activate it online i got an error. less than a week later both accounts were merged  >:(
so now i'm trying with a new # (when i set it up on spg  i added a middle initial- hopefully wont get merged
Title: Re: New Amex Bonus Terms
Post by: Thingywingy on January 01, 2013, 03:36:33 PM
Does waiting a year include from business to personal and vice versa or only within each type seperatly?
Title: Re: New Amex Bonus Terms
Post by: CholentTheTraveler on January 01, 2013, 08:05:10 PM
Did you put in a starwood guest number?
Did you get the initial 10k bonus?

side Q, is it better to leave it blank, or create a new account, use the new account number, and merge after bonus posts?
Makes no difference as they going off social it seems. My wife did a second SPG and left it blank and no bonus. I even had to call to have the spending points combined into her regular account. Amex has cracked down so no churning until 12 months have past it seems for now.
Title: Re: New Amex Bonus Terms
Post by: nutcase on January 01, 2013, 09:43:34 PM
my wife has a amex green card she signed up for over a year ago for NO SIGNUP BONUS. 3 months ago she opened a amex premier rewards gold card for 25k points with spend. I spent $8k already on that card within the first 3 months and I see she never got the 25k points??

so I sm them this is there response

I understand that you wish to obtain information regarding the 25,000 bonus points.

I'd like to inform you that this offer is not applicable on your Card as you have an active Green Card ending in 00000 (similar Card product) with us.   

This information was mentioned on application under terms and conditions.

Please note that welcome bonus points are a benefit of new Card. They are issued automatically once the terms and conditions are met.

This policy is not applicable just for you but for all our Cardmembers. Therefore, we are unable to make any changes.

If there is any other way we may be of assistance, please contact us. We value your business and look forward to the opportunity to be of service.
Title: Re: New Amex Bonus Terms
Post by: meshugener on January 01, 2013, 09:46:03 PM
Congrats to the creation of your very own thread!
Title: Re: New Amex Bonus Terms
Post by: Ergel on January 01, 2013, 09:46:49 PM
Yup. All over the forums here. Any mr card open within the last three months will render you ineligible to receive a sign up bonus (or the same card in last 12 months)
Title: Re: New Amex Bonus Terms
Post by: moko on January 01, 2013, 09:49:53 PM
Makes no difference as they going off social it seems. My wife did a second SPG and left it blank and no bonus. I even had to call to have the spending points combined into her regular account. Amex has cracked down so no churning until 12 months have past it seems for now.
have u tried this with a diff. spg# or are u just spouting
Title: Re: New Amex Bonus Terms
Post by: nutcase on January 01, 2013, 09:55:08 PM
Yup. All over the forums here. Any mr card open within the last three months will render you ineligible to receive a sign up bonus (or the same card in last 12 months)
this green card was opened over a year before the premier rewards card
Title: Re: New Amex Bonus Terms
Post by: nutcase on January 01, 2013, 09:55:41 PM
Congrats to the creation of your very own thread!
thanks any suggestions how I should proceed?
Title: Re: New Amex Bonus Terms
Post by: Mocha on January 01, 2013, 09:56:19 PM
thanks any suggestions how I should proceed?
pretty much sol
Title: Re: New Amex Bonus Terms
Post by: yitzf on January 01, 2013, 09:57:54 PM
this green card was opened over a year before the premier rewards card
http://forums.dansdeals.com/index.php?topic=19144.0 (http://forums.dansdeals.com/index.php?topic=19144.0)
Title: Re: New Amex Bonus Terms
Post by: nutcase on January 01, 2013, 10:04:22 PM
http://forums.dansdeals.com/index.php?topic=19144.0 (http://forums.dansdeals.com/index.php?topic=19144.0)
this is not churning I never got bonus on the green plus it is over 1 year ago
Title: Re: New Amex Bonus Terms
Post by: meshugener on January 01, 2013, 10:08:34 PM
this is not churning I never got bonus on the green plus it is over 1 year ago
Welcome bonus offer not available to applicants who have had this product within the last 12 months or any other Consumer ZYNC®, Green or Gold Card or Platinum Card® account within the last 90 days.
Title: Re: New Amex Bonus Terms
Post by: yitzf on January 01, 2013, 10:14:08 PM
this is not churning I never got bonus on the green plus it is over 1 year ago
You haven't had the green card in the last 90 days?
Title: Re: New Amex Bonus Terms
Post by: nutcase on January 01, 2013, 10:15:04 PM
Welcome bonus offer not available to applicants who have had this product within the last 12 months or any other Consumer ZYNC®, Green or Gold Card or Platinum Card® account within the last 90 days.
so I needed to close green first?
what do you suggest is there anyone to speak to?
Title: Re: New Amex Bonus Terms
Post by: nutcase on January 01, 2013, 10:16:32 PM
You haven't had the green card in the last 90 days?
no I have it. I recently changed it to a senior card for less af, but I thought it has to do with when I opened the card.
Title: Re: New Amex Bonus Terms
Post by: meshugener on January 01, 2013, 10:21:58 PM
thanks any suggestions how I should proceed?
so I needed to close green first?
what do you suggest is there anyone to speak to?
Read the appropriate (http://forums.dansdeals.com/index.php?topic=19144.0) thread.
Title: Re: New Amex Bonus Terms
Post by: nutcase on January 01, 2013, 10:32:20 PM
Read the appropriate (http://forums.dansdeals.com/index.php?topic=19144.0) thread.
hi I read through all the posts even the one about your multiple wife's lol! but still everyone is talking about getting bonuses within 1 year she never got any signup bonuses in her life this was supposed to be the first one.. also no one is says there and affirmative action of recourse.
Title: Re: New Amex Bonus Terms
Post by: CholentTheTraveler on January 01, 2013, 11:01:07 PM
have u tried this with a diff. spg# or are u just spouting
As my post clearly states I left the SPG # field blank so they assigned one. I called and complained and the csr stated they see base doff social that I have had this card recently.
Title: Re: New Amex Bonus Terms
Post by: moko on January 01, 2013, 11:05:01 PM
maybe only going off ss  when u leave it blank
Title: Re: New Amex Bonus Terms
Post by: CholentTheTraveler on January 01, 2013, 11:07:17 PM
maybe only going off ss  when u leave it blank
When you apply and find out I am right you can send through a coffee bean gift card as atonement. I'm always down for some coffee.
Title: Re: New Amex Bonus Terms
Post by: robi on January 01, 2013, 11:20:45 PM
If you have an open green card within the last 3 months when you applied you won't get the bonus on the PRG or plat
Title: Re: New Amex Bonus Terms
Post by: moko on January 01, 2013, 11:20:58 PM
When you apply and find out I am right you can send through a coffee bean gift card as atonement. I'm always down for some coffee.
:D how could i turn down a challenge like that - btw i already applied and was approved  and it worked for my wife in the past so we'll find out soon enough for me
Title: Re: New Amex Bonus Terms
Post by: CholentTheTraveler on January 01, 2013, 11:29:54 PM
:D how could i turn down a challenge like that - btw i already applied and was approved  and it worked for my wife in the past so we'll find out soon enough for me
This is one of the rare times I hope I am wrong. You can post or drop it off in person either or works for me  8)
Title: Re: New Amex Bonus Terms
Post by: nutcase on January 02, 2013, 01:31:57 AM
I tried to call amex I have had good experience with them in the past, but they are giving me the run around transferred to supervisor then manager who says he will resolve it then I get disconnected when he put me on hold for over an hour... I just shot off a complaint via the bbb. does anyone have experience with amex and a bbb complaint?
Title: Re: New Amex Bonus Terms
Post by: Nitantnel on January 02, 2013, 07:44:48 AM
I tried to call amex I have had good experience with them in the past, but they are giving me the run around transferred to supervisor then manager who says he will resolve it then I get disconnected when he put me on hold for over an hour... I just shot off a complaint via the bbb. does anyone have experience with amex and a bbb complaint?
WOW! I would have never done that.
Title: Re: New Amex Bonus Terms
Post by: nutcase on January 02, 2013, 09:59:40 AM
WOW! I would have never done that.
why not?????
Title: Re: New Amex Bonus Terms
Post by: meshugener on January 02, 2013, 10:12:35 AM
Because they did nothing wrong.
Title: Re: New Amex Bonus Terms
Post by: nutcase on January 02, 2013, 11:31:58 AM
Because they did nothing wrong.
in your opinion. I disagree When I signed up in September only restriction I was aware of you can't get same bonus within 12 months. That said I think it is unfair to not give a promotion if the green card never had a bonus even first year i payed af. Never received any sign bonus ever
Title: Re: New Amex Bonus Terms
Post by: Nitantnel on January 02, 2013, 11:34:24 AM
I just find it difficult to file a compliant on a company that always goes above and beyond to please their costumers.
Title: Re: New Amex Bonus Terms
Post by: Nitantnel on January 02, 2013, 11:36:11 AM
in your opinion. I disagree When I signed up in September only restriction I was aware of you can't get same bonus within 12 months. That said I think it is unfair to not give a promotion if the green card never had a bonus even first year i payed af. Never received any sign bonus ever
I still would not go to the BBB before explicitly saying that I will do so. I do not recall anyone here ever being wronged by Aemx.
Title: Re: New Amex Bonus Terms
Post by: ez1985 on January 02, 2013, 11:39:58 AM
in your opinion. I disagree When I signed up in September only restriction I was aware of you can't get same bonus within 12 months. That said I think it is unfair to not give a promotion if the green card never had a bonus even first year i payed af. Never received any sign bonus ever
Thats not their fault
Title: Re: New Amex Bonus Terms
Post by: Nitantnel on January 02, 2013, 11:47:48 AM
I think he does have somewhat of a point.
Title: Re: New Amex Bonus Terms
Post by: Name Changed on January 02, 2013, 12:02:08 PM
Thats not their fault
True, I have still managed to get a sign up bonus on a card, even though I had a different one.

I have the Green Biz card, and I got 75k for the Gold Biz.
I told them I didnt know. They did it as a courtesy for me. I actually spend a lot on my Business cards, and they told me I am a valuable customer.
Title: Re: New Amex Bonus Terms
Post by: yare on January 02, 2013, 12:47:58 PM
I just find it difficult to file a compliant on a company that always goes above and beyond to please their costumers.
that was the old amex.  these days it seems they hardly know they have customers.        any issue relating to not getting a bonus, even ones you're fully eligible for, they refuse to deal with it. rather they relay it to their "concerned/research department" whom you're unable to contact, and who might post the points in 2 months if they decide you're eligible.  cloak and dagger garbage.       
Title: Re: New Amex Bonus Terms
Post by: isramen on January 02, 2013, 01:32:30 PM
the wont take back ur points as long as u havew another amex card that gives u the same type of miles link to ur account.
Title: Re: New Amex Bonus Terms
Post by: Shkop on January 02, 2013, 02:22:48 PM
I received one of those pre approved offers in the mail for an amex gold card with 50k point bonus after spending 5k. I spent 5k and called amex to see when it will post. They said since I got the same gold card a few months earlier, they can not give me the bonus again. I responded that such a claim is ridiculous. I did not go online and apply for a second card. If that was the case they would be fully justified. Rather, I received an offer from them with the bonus clearly spelled out. Since I am a card holder they know (or should know) which cards I have and they have no right to turn around and renege on their own offer which I accepted! (ever studied business law? :))

The rep said she digs my argument, but her hands are tied so I spoke to someone higher up who also said they heard me out but couldn't do anything. Instead they opened a complaint and said they will be in touch in the future with the results.

Did anyone ever experience anything similar? What did you do? What was the final result? Any suggestions? (No, I am not hiring a lawyer.)
Title: Re: New Amex Bonus Terms
Post by: mmermss on January 02, 2013, 02:48:25 PM
I received one of those pre approved offers in the mail for an amex gold card with 50k point bonus after spending 5k. I spent 5k and called amex to see when it will post. They said since I got the same gold card a few months earlier, they can not give me the bonus again. I responded that such a claim is ridiculous. I did not go online and apply for a second card. If that was the case they would be fully justified. Rather, I received an offer from them with the bonus clearly spelled out. Since I am a card holder they know (or should know) which cards I have and they have no right to turn around and renege on their own offer which I accepted! (ever studied business law? :))

The rep said she digs my argument, but her hands are tied so I spoke to someone higher up who also said they heard me out but couldn't do anything. Instead they opened a complaint and said they will be in touch in the future with the results.

Did anyone ever experience anything similar? What did you do? What was the final result? Any suggestions? (No, I am not hiring a lawyer.)
Amex had new bonus terms...cant get a bonus on the same card if youv'e had it within the past 12 months

http://forums.dansdeals.com/index.php?topic=19144.0
Title: Re: New Amex Bonus Terms
Post by: Nitantnel on January 02, 2013, 03:08:54 PM
I received one of those pre approved offers in the mail for an amex gold card with 50k point bonus after spending 5k. I spent 5k and called amex to see when it will post. They said since I got the same gold card a few months earlier, they can not give me the bonus again. I responded that such a claim is ridiculous. I did not go online and apply for a second card. If that was the case they would be fully justified. Rather, I received an offer from them with the bonus clearly spelled out. Since I am a card holder they know (or should know) which cards I have and they have no right to turn around and renege on their own offer which I accepted! (ever studied business law? :))

The rep said she digs my argument, but her hands are tied so I spoke to someone higher up who also said they heard me out but couldn't do anything. Instead they opened a complaint and said they will be in touch in the future with the results.

Did anyone ever experience anything similar? What did you do? What was the final result? Any suggestions? (No, I am not hiring a lawyer.)
I think he does have somewhat of a point.
Title: Re: New Amex Bonus Terms
Post by: Saver2000 on January 02, 2013, 05:48:43 PM
If I do a 2bm for plat+PRG, will I get the bonus on both? Or since they're in the same family I'll only get one?
Title: Re: New Amex Bonus Terms
Post by: jake on January 02, 2013, 07:51:17 PM
This for the commenters stating that Amex can do no wrong. i posted this a few days ago http://forums.dansdeals.com/index.php?topic=23722.0 (http://forums.dansdeals.com/index.php?topic=23722.0). i will just paste my OP.

My wife and I recently applied separately for the amex business gold offer with 75k bonus with 10k spend. I got my bonus but they refuse to pay my wife her bonus. I used the same link and applied for both our accounts at the same time. I called them a few times and sent them messages via their site. They finally sent me a letter stating that the offer she signed up for was the "5x shipping and ad spend” or something like that , and they will not give her the 75k bonus.

Title: Re: New Amex Bonus Terms
Post by: Dan on January 02, 2013, 07:54:45 PM
This for the commenters stating that Amex can do no wrong. i posted this a few days ago http://forums.dansdeals.com/index.php?topic=23722.0 (http://forums.dansdeals.com/index.php?topic=23722.0). i will just paste my OP.

My wife and I recently applied separately for the amex business gold offer with 75k bonus with 10k spend. I got my bonus but they refuse to pay my wife her bonus. I used the same link and applied for both our accounts at the same time. I called them a few times and sent them messages via their site. They finally sent me a letter stating that the offer she signed up for was the "5x shipping and ad spend” or something like that , and they will not give her the 75k bonus.


Write to your state's attorney general and to the CFPB. (http://www.consumerfinance.gov/complaint/)
Title: Re: New Amex Bonus Terms
Post by: eliteflyer on January 02, 2013, 08:01:24 PM
I received one of those pre approved offers in the mail for an amex gold card with 50k point bonus after spending 5k. I spent 5k and called amex to see when it will post. They said since I got the same gold card a few months earlier, they can not give me the bonus again. I responded that such a claim is ridiculous. I did not go online and apply for a second card. If that was the case they would be fully justified. Rather, I received an offer from them with the bonus clearly spelled out. Since I am a card holder they know (or should know) which cards I have and they have no right to turn around and renege on their own offer which I accepted! (ever studied business law? :))

The rep said she digs my argument, but her hands are tied so I spoke to someone higher up who also said they heard me out but couldn't do anything. Instead they opened a complaint and said they will be in touch in the future with the results.

Did anyone ever experience anything similar? What did you do? What was the final result? Any suggestions? (No, I am not hiring a lawyer.)
Some of the Pre-approved offers I receive explicitly state (though in small writing) words to the effect that I am not eligible for the bonus if I have had the card in the past 12 months.
Title: Re: New Amex Bonus Terms
Post by: jake on January 02, 2013, 11:57:18 PM
Thanks Dan for responding. I was thinking about complaing to the BBB. I was just worried that they should'nt hold it against me somehow. Did you ever hear of someone having issues at a later time because of a complaint. i.e. being denied a new card?

thanks
Title: Re: New Amex Bonus Terms
Post by: nutcase on January 02, 2013, 11:59:05 PM
Write to your state's attorney general and to the CFPB. (http://www.consumerfinance.gov/complaint/)
have you had success with cfpb? did you ever use the bbb? if yes any success?
Title: Re: New Amex Bonus Terms
Post by: Nitantnel on January 03, 2013, 07:31:59 AM
Thanks Dan for responding. I was thinking about complaing to the BBB. I was just worried that they should'nt hold it against me somehow. Did you ever hear of someone having issues at a later time because of a complaint. i.e. being denied a new card?

thanks
This is America man, not North Korea.

You remind me of my Russian grandmother who will not deposit a check from her Chase account into her HSBC account for fear they might be upset that she is banking somewhere else as well.
Title: Re: New Amex Bonus Terms
Post by: ashers on January 03, 2013, 07:42:14 AM
Didnt see this discussed anywhere
Title: Re: New Amex Bonus Terms
Post by: meshugener on January 03, 2013, 08:51:40 AM
-closing
-YMMV, no way to know for sure.
Title: Re: New Amex Bonus Terms
Post by: Nitantnel on January 03, 2013, 10:08:15 AM
You can ask them.
Title: Re: New Amex Bonus Terms
Post by: yitzf on January 03, 2013, 10:25:01 AM
You can ask them.
Then you'll know forsure  :P
Title: Re: New Amex Bonus Terms
Post by: jake on January 03, 2013, 11:58:30 AM
This is America man, not North Korea.

You remind me of my Russian grandmother who will not deposit a check from her Chase account into her HSBC account for fear they might be upset that she is banking somewhere else as well.

That is a cute story  :) . But there has been plenty of times where even major corporations will blacklist you. I agree though, that the likelyhood of amex doing it in this stuation is small which is the reason for my question if anyone has heard of amex doing that.
Title: Re: New Amex Bonus Terms
Post by: Shmelly on January 03, 2013, 05:36:49 PM
that was the old amex.
In the past 2 months I've made $150 from SBS, won 2 chargebacks within 48 hours, won a return protection claim in 12 hours without having to send anything in, had them overnight me an AU card - they're not rated #1 in customer service for nothing.
Title: Re: New Amex Bonus Terms
Post by: 3ZeroT on January 03, 2013, 06:08:43 PM
In the past 2 months I've made $150 from SBS, won 2 chargebacks within 48 hours, won a return protection claim in 12 hours without having to send anything in, had them overnight me an AU card - they're not rated #1 in customer service for nothing.

Exactly.  Sure maybe the customer service isn't so great for bonus chasers anymore, but what does anyone expect - after years of being too accommodating in this area and then being heavily exploited for it, AMEX reacted.  There are some customers out there who have been so unprofitable to AMEX that they should be glad they aren't banned for eternity.  I hope they think about that next time they complain about a bonus  8)
Title: Re: New Amex Bonus Terms
Post by: leeboy on January 03, 2013, 07:16:33 PM
I don't know what blogger you're reading, but that's not very good info and he probably just doesn't know how to churn SPG.
So how do you churn SPG like a pro?
Title: Re: New Amex Bonus Terms
Post by: isramen on January 03, 2013, 11:36:14 PM
OFFER! amex platinum Introductory annual fee of $0 for the first year, then $450.
the downside no bonus points.

https://www262.americanexpress.com/apisites/microsite/apply/platinum-card-from-american-express/70-1000?returnUrl=http://www.open.americanexpress.com&VEID=2979_1357273848_4a5d96123d6941ef6936ce90ccc07713&awc=2979_1357273848_4a5d96123d6941ef6936ce90ccc07713
Title: Re: New Amex Bonus Terms
Post by: nutcase on January 04, 2013, 12:02:10 AM
That is a cute story  :) . But there has been plenty of times where even major corporations will blacklist you. I agree though, that the likelyhood of amex doing it in this stuation is small which is the reason for my question if anyone has heard of amex doing that.
+1 I have been lucky to join some of the finest black lists!lol
btw amex and chase do have blacklists so he has a very solid poit. although the story with your grandmother is funny!
Title: Re: New Amex Bonus Terms
Post by: nutcase on January 04, 2013, 12:05:02 AM
Exactly.  Sure maybe the customer service isn't so great for bonus chasers anymore, but what does anyone expect - after years of being too accommodating in this area and then being heavily exploited for it, AMEX reacted.  There are some customers out there who have been so unprofitable to AMEX that they should be glad they aren't banned for eternity.  I hope they think about that next time they complain about a bonus  8)
you need to read through all the posts. MY WIFE NEVER RECEIVED any SIGNUP BONUSES FROM AMEX EVER. all she had was one green card with no bonus and no waived first year annual fee.
yet they are attempting(I am fighting it)to not give her a small amount of 25k mr points...
Title: Re: New Amex Bonus Terms
Post by: Saver2000 on January 04, 2013, 12:06:42 AM
+1 I have been lucky to join some of the finest black lists!lol
btw amex and chase do have blacklists so he has a very solid poit. although the story with your grandmother is funny!
Do you know any first hand stories of someone that got blacklisted by amex?
Title: Re: New Amex Bonus Terms
Post by: nutcase on January 04, 2013, 12:32:36 AM
Do you know any first hand stories of someone that got blacklisted by amex?
yes a very big user (he was adding on au to backdate) he was helping ppl. clean there credit and they got really angry. blacklisted him
not sure if this is considered first hand though.
Title: Re: New Amex Bonus Terms
Post by: 3ZeroT on January 04, 2013, 10:24:37 AM
you need to read through all the posts. MY WIFE NEVER RECEIVED any SIGNUP BONUSES FROM AMEX EVER. all she had was one green card with no bonus and no waived first year annual fee.
yet they are attempting(I am fighting it)to not give her a small amount of 25k mr points...

I thought the application terms stated that just having the green card PRODUCT (not a BONUS) makes you ineligible.  Therefore your wife is ineligible.  You can be mad at the rule but why would you expect AMEX to make an exception for you?
Title: Re: New Amex Bonus Terms
Post by: ez1985 on January 04, 2013, 11:13:21 AM
I thought the application terms stated that just having the green card PRODUCT (not a BONUS) makes you ineligible.  Therefore your wife is ineligible.  You can be mad at the rule but why would you expect AMEX to make an exception for you?
Maybe the caps lock will get him somewhere. 
Title: Re: New Amex Bonus Terms
Post by: nutcase on January 06, 2013, 04:14:52 PM
Maybe the caps lock will get him somewhere.
words of wisdom from a baltimorone
Title: Re: New Amex Bonus Terms
Post by: asd on January 06, 2013, 10:38:32 PM
if i was an au on my wifes acct for prg and they used my social secrity# and she cancelled 1 month ago am i eligable for the bonus
Title: Re: New Amex Bonus Terms
Post by: Lamdan on January 06, 2013, 10:44:00 PM
if i was an au on my wifes acct for prg and they used my social secrity# and she cancelled 1 month ago am i eligable for the bonus
yes
Title: Re: New Amex Bonus Terms
Post by: Fan of Dan on January 08, 2013, 12:42:47 AM
Just did 2bm Plat and Gold. Is it worthwile to meet the spend on the plat first to raise my chances of not getting messed up on the plat offer?

If you think about it according to the terms I should be eligible for both since when I applied I did not have a gold or plat. Just sayin...
Title: Re: New Amex Bonus Terms
Post by: PETERP on January 08, 2013, 04:41:55 AM
Just did 2bm Plat and Gold. Is it worthwile to meet the spend on the plat first to raise my chances of not getting messed up on the plat offer?

If you think about it according to the terms I should be eligible for both since when I applied I did not have a gold or plat. Just sayin...

Ever had either of them ?
Title: Re: New Amex Bonus Terms
Post by: Fan of Dan on January 08, 2013, 09:12:11 AM
Ever had either of them ?
No
Title: Re: New Amex Bonus Terms
Post by: Fan of Dan on January 08, 2013, 09:12:34 AM
Are there any recent reports of someone getting denied the bonus on a 2bm plat + gold?

Or only when the person had one of those products prior but not when they were applied for and approved at the same time.
Title: Re: New Amex Bonus Terms
Post by: A3 on January 08, 2013, 09:15:17 AM
What do you guys think. I got the bonus for the Platinum prob over 2 years ago. At least a year and a half. But I only cancelled the card about 10 month ago...
Should I be eligible for the bonus?
I think when I get home around midnight tonight I will send an SM before I apply to get an answer from them.
Title: Re: New Amex Bonus Terms
Post by: AJK on January 08, 2013, 09:34:38 AM
What do you guys think. I got the bonus for the Platinum prob over 2 years ago. At least a year and a half. But I only cancelled the card about 10 month ago...
Should I be eligible for the bonus?
I think when I get home around midnight tonight I will send an SM before I apply to get an answer from them.

The terms imply not.
Title: Re: New Amex Bonus Terms
Post by: PETERP on January 08, 2013, 10:58:30 AM
The terms imply not.

And my Sm 2 months ago mentioned the exact date that I closed my Amex Biz Gold,
and I was informed I would be eligible for other biz card family , in 1 year and 1 day!
Title: Re: New Amex Bonus Terms
Post by: miles on January 08, 2013, 11:46:38 AM
is the business plt and personal called the same product
Title: Re: New Amex Bonus Terms
Post by: Thingywingy on January 08, 2013, 12:03:25 PM
Just to clarify...will waiting a year since personal starwood card is closed enable me to reapply if I had/have a Starwood business card in the interim? Also is downgrading the same as closing the account, as far as enabling me to reapply in a year?
Title: Re: New Amex Bonus Terms
Post by: meshugener on January 08, 2013, 12:20:07 PM
OFFER! amex platinum Introductory annual fee of $0 for the first year, then $450.
the downside no bonus points.

https://www262.americanexpress.com/apisites/microsite/apply/platinum-card-from-american-express/70-1000?returnUrl=http://www.open.americanexpress.com&VEID=2979_1357273848_4a5d96123d6941ef6936ce90ccc07713&awc=2979_1357273848_4a5d96123d6941ef6936ce90ccc07713
Thanks!
Just got approved.
Title: Re: New Amex Bonus Terms
Post by: creditor on January 08, 2013, 12:27:26 PM
Thanks!
Just got approved.
shmoiger.
no signup bonus + you know there is shtick to get every amex plat fee waived for the first year ;)
Title: Re: New Amex Bonus Terms
Post by: zlt123 on January 08, 2013, 12:30:06 PM
shmoiger.
no signup bonus + you know there is shtick to get every amex plat fee waived for the first year ;)
How?
Title: Re: New Amex Bonus Terms
Post by: btab on January 08, 2013, 12:31:41 PM
does anyone have experience of downgrading from PRG or plat to blue? do you keep your points and are you eligible for applying for new cards with bonus (ie are they in the same family)?
Title: Re: New Amex Bonus Terms
Post by: mmermss on January 08, 2013, 12:32:48 PM
does anyone have experience of downgrading from PRG or plat to blue? do you keep your points and are you eligible for applying for new cards with bonus (ie are they in the same family)?
Not sure if you can.  Plat and PRG are both charge cards.  Blue is a credit card.
Title: Re: New Amex Bonus Terms
Post by: meshugener on January 08, 2013, 12:34:16 PM
I'm anyway not eligible to receive any bonus (I have a PRG), so there was no need for me to use the fee-waiver trick when I have a link for it.

Notice: PMs re this matter won't be answered :)
Title: Re: New Amex Bonus Terms
Post by: creditor on January 08, 2013, 12:43:38 PM
I'm anyway not eligible to receive any bonus (I have a PRG), so there was no need for me to use the fee-waiver trick when I have a link for it.

Notice: PMs re this matter won't be answered :)
jer...
you're working me up.
you also know that having a prg doesn't interfere with getting the plat bonus
[or you couldnt figure that one out yet]
Title: Re: New Amex Bonus Terms
Post by: PETERP on January 08, 2013, 12:46:27 PM
Thanks!
Just got approved.


Meshuggy is this allowed ? I am confused. Had this Ameriprise Plat for 2 days  or more but I  thought was illegal to post .

Someone help me out with the rules  ???
Title: Re: New Amex Bonus Terms
Post by: PETERP on January 08, 2013, 12:47:37 PM
jer...
you're working me up.
you also know that having a prg doesn't interfere with getting the plat bonus
[or you couldnt figure that one out yet]

PRG same family with the Plat non biz card ? No ?
Title: Re: New Amex Bonus Terms
Post by: meshugener on January 08, 2013, 12:48:43 PM
Getting Plat bonus while having a PRG is a big YMMV, there I nothing to do.
Title: Re: New Amex Bonus Terms
Post by: Name Changed on January 08, 2013, 12:51:21 PM
PRG same family with the Plat non biz card ? No ?
From what I know its the same family, with the Green and Zync too

I dont find what Mesuganer is doing - to have Plat with no sign up so difficult to understand.

A free lounge Pass, Much better benefits with purchase protection and 2x $200 Airline credits
Title: Re: New Amex Bonus Terms
Post by: PETERP on January 08, 2013, 01:13:34 PM
From what I know its the same family, with the Green and Zync too

I dont find what Mesuganer is doing - to have Plat with no sign up so difficult to understand.

A free lounge Pass, Much better benefits with purchase protection and 2x $200 Airline credits

True . But keeps the 12 month clock running for next plat application with bonus for
outsiders like me who haven't figured out how to do the impossible yet  :)
Title: Re: New Amex Bonus Terms
Post by: Name Changed on January 08, 2013, 01:16:09 PM
True . But keeps the 12 month clock running for next plat application with bonus for
outsiders like me who haven't figured out how to do the impossible yet  :)
Keeping a Gold card open also keeps the clock running.

I dont know what meshugener intention is, just trying to justify that its not a crazy idea
Title: Re: New Amex Bonus Terms
Post by: meshugener on January 08, 2013, 02:03:21 PM
Its very simple.
I want the Platinum benefits. I wont be getting the bonus anyway.
Title: Re: New Amex Bonus Terms
Post by: PETERP on January 08, 2013, 02:07:11 PM
Thanks for making that clear
Title: Re: New Amex Bonus Terms
Post by: Thingywingy on January 08, 2013, 02:38:01 PM
If I closed my personal Starwood a year ago but have had the Starwood Biz in the interim, will they give me bonus? Also if I downgraded is that the same as closing the account, in regard to getting the signup bonus a year later?
Title: Re: New Amex Bonus Terms
Post by: creditor on January 08, 2013, 02:51:58 PM
Its very simple.
I want the Platinum benefits. I wont be getting the bonus anyway.
I'm not getting you.wouldn't  the new app you did prolong your 12-month-no-plat status which means you'll have a problem next time applying for a bonus plat ?
Title: Re: New Amex Bonus Terms
Post by: Fan of Dan on January 08, 2013, 02:57:20 PM
Does anyone have recent data on a plat and gold 2bm, whether or not they got the signup bonuses? Assuming they did not have either product within last 12 months and then signed up for both together.
Title: Re: New Amex Bonus Terms
Post by: george on January 08, 2013, 03:00:33 PM
Does anyone have recent data on a plat and gold 2bm, whether or not they got the signup bonuses? Assuming they did not have either product within last 12 months and then signed up for both together.
+1 I'd like to know the answer to this as well
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on January 08, 2013, 03:02:00 PM
+1 I'd like to know the answer to this as well
Im pretty sure someone reported yes but is a big YMMV
Title: Re: New Amex Bonus Terms
Post by: SavingsBigtime on January 08, 2013, 04:13:23 PM
applied for 100k plat and 75k gold
when i called to activate plat , i asked about 100k bonus they said cant get both 100k for plat and 75k for gold
Title: Re: New Amex Bonus Terms
Post by: Jkhein on January 08, 2013, 04:16:57 PM
applied for 100k plat and 75k gold
when i called to activate plat , i asked about 100k bonus they said cant get both 100k for plat and 75k for gold
for the future, ask these kind of questions here, not them.
Title: Re: New Amex Bonus Terms
Post by: businessmachine on January 08, 2013, 04:29:19 PM
FYI-

I was targeted for 100k Plat and 50K PRG in Nov. Applied and met spend within a week. After statement close, I received both bonuses.

Just applied for my wife today, the same as the above and fingers crossed that I can get both again. Hoping that the recent madness won't cause AMEX to halt this whole thing.
Title: Re: New Amex Bonus Terms
Post by: SavingsBigtime on January 08, 2013, 04:43:04 PM
for the future, ask these kind of questions here, not them.
Didn't ask them ,before i activated the platinum wanted to make sure my rsvp was added first for the 100k after going back and forth for over a week they got back to me and they said that since i applied for the gold at the same day i could get either one and they will take off a $100 dollars for the $450 fee for a total of $350 dollars for the first year of the plat.
want to make clear i never called them yet about the gold 75k bonus and they said they see it that i applied in the same day, that's why they didnt give me the 100k for the plat
Title: Re: New Amex Bonus Terms
Post by: shmooz on January 08, 2013, 05:04:58 PM
I've been applying for the plat and keeping it for a yr for various reasons. In my case the new terms make me think I should cancel sooner to reset the clock.   
Title: New Amex Bonus Terms
Post by: lcyitz on January 08, 2013, 06:13:51 PM
Does the whole YMMV thing apply even if you had an Amex who within the past year?
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on January 08, 2013, 08:00:06 PM
Does the whole YMMV thing apply even if you had an Amex who within the past year?
Recently YMMV always with AMEX unless its your first and only MR or SPG or DL card.

Title: Re: New Amex Bonus Terms
Post by: Mimi K. on January 08, 2013, 09:04:45 PM
FYI-

I was targeted for 100k Plat and 50K PRG in Nov. Applied and met spend within a week. After statement close, I received both bonuses.

Just applied for my wife today, the same as the above and fingers crossed that I can get both again. Hoping that the recent madness won't cause AMEX to halt this whole thing.
did you kneel when you crossed yourself?
Title: Re: New Amex Bonus Terms
Post by: AJK on January 08, 2013, 11:14:47 PM
did you kneel when you crossed yourself?

Again with this? Move on.
Title: Re: New Amex Bonus Terms
Post by: ashers on January 10, 2013, 08:04:29 AM
Does anyone have recent data on a plat and gold 2bm, whether or not they got the signup bonuses? Assuming they did not have either product within last 12 months and then signed up for both together.
Any reports on this yet?
Title: Re: New Amex Bonus Terms
Post by: karen on January 10, 2013, 08:40:41 AM
When does 12 months start? Is it from the date a card is approved or the date a card is cancelled? It is really annoying, if you cancelled the last card, remaining points have to be used soon. Any transfer bonus is going on now?
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on January 10, 2013, 08:58:37 AM
When does 12 months start? Is it from the date a card is approved or the date a card is cancelled? It is really annoying, if you cancelled the last card, remaining points have to be used soon. Any transfer bonus is going on now?
1)Card cancelled

2)BA

Title: Re: New Amex Bonus Terms
Post by: Fan of Dan on January 10, 2013, 09:19:10 AM
On a 2bm gold +plat (personal on both) I got a different closing date for each of them. Would this make it harder to get the double bonus or would it be very foolish to try to change the closing date on one of them to match?
Title: Re: New Amex Bonus Terms
Post by: Drago on January 12, 2013, 01:29:53 PM
I'm considering closing my AMEX cc's that are linked to MR, so I can get the 12 month clock ticking.
I've already monetized all my remaining points.

Thoughts?
Title: Re: New Amex Bonus Terms
Post by: AJK on January 12, 2013, 09:28:26 PM
I'm considering closing my AMEX cc's that are linked to MR, so I can get the 12 month clock ticking.
I've already monetized all my remaining points.

Thoughts?

You're not mentioning a downside (especially if you have no MR to lose).

Perhaps SBS? Other Amex promotions?

Although, as long as you have AN amex card, you should be good there to an extent.
Title: Re: New Amex Bonus Terms
Post by: Drago on January 13, 2013, 01:17:53 AM
You're not mentioning a downside (especially if you have no MR to lose).

Perhaps SBS? Other Amex promotions?

Although, as long as you have AN amex card, you should be good there to an extent.
I agree, and it's what I'm concerned about.
I'll hold onto the Hilton so I can upgrade to Surpass down the line and use it for promos.
Maybe hold onto the SO's as well for now.

What are other ppl doing? Just hoping to receive the points for each sign up, even if the TC's don't allow it?
Title: Re: New Amex Bonus Terms
Post by: AJK on January 13, 2013, 11:29:36 AM
AFAICT, the terms don't preclude one from going from personal to business and back again.
Title: Re: New Amex Bonus Terms
Post by: Drago on January 13, 2013, 01:04:05 PM
AFAICT, the terms don't preclude one from going from personal to business and back again.
But I've got both now.
I guess I could stagger the cancellations so that I'm covered most the year, but I'm simply unsure.
Title: Re: New Amex Bonus Terms
Post by: ari2955 on January 13, 2013, 04:06:46 PM
i have a targeted offer for Business Gold card 50k bonus but i just closed my Business Plat 1 week ago (opened 3 months ago).
the targeted offer does not state anything about the new Amex terms (neither the paper letter nor the online app).
will i get the bonus?
Title: Re: New Amex Bonus Terms
Post by: AJK on January 13, 2013, 05:23:21 PM
But I've got both now.
I guess I could stagger the cancellations so that I'm covered most the year, but I'm simply unsure.

So close one type.
Title: Re: New Amex Bonus Terms
Post by: meshugener on January 14, 2013, 02:45:34 PM
shmoiger.
no signup bonus
And yesssssssssss!
Meshugener managed to get a courtesy manual signup bonus of 5k points!  :)
Should I love Amex?
Title: Re: New Amex Bonus Terms
Post by: mmermss on January 14, 2013, 02:46:58 PM
Should I love Amex?

Chase might get offended  :P
Title: Re: New Amex Bonus Terms
Post by: Metziahs on January 14, 2013, 03:41:30 PM
does plat and mb plat count as the same product for the 12 month rule?
Title: Re: New Amex Bonus Terms
Post by: Fan of Dan on January 15, 2013, 02:25:00 PM
does plat and mb plat count as the same product for the 12 month rule?
IIRC it does.
Title: Re: New Amex Bonus Terms
Post by: Shmelly on January 30, 2013, 04:00:21 PM
Fech. Shot down for SPG bonus.
Title: Re: New Amex Bonus Terms
Post by: Shmelly on January 30, 2013, 04:13:53 PM
Wha? 160K SPG?
Title: Re: New Amex Bonus Terms
Post by: Shmelly on January 30, 2013, 04:20:06 PM
OK. And this was for someone who had received the bonus within the last 12 months?
Title: Re: New Amex Bonus Terms
Post by: Shmelly on January 30, 2013, 04:22:40 PM
So that is completely irrelevant to this thread.
Title: Re: New Amex Bonus Terms
Post by: Thingywingy on February 21, 2013, 11:19:51 PM
If I do a 2bm on Amex Mercedes Platinum, and Premier Rewards Gold will I get both, or is it same family, and i will only get one?
Title: Re: New Amex Bonus Terms
Post by: yitzf on February 21, 2013, 11:21:19 PM
If I do a 2bm on Amex Mercedes Platinum, and Premier Rewards Gold will I get both, or is it same family, and i will only get one?

 Officially you only get one.
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on February 21, 2013, 11:22:42 PM
Officially you only get one. But, there have been reports of getting both.
FTFY
Title: Re: New Amex Bonus Terms
Post by: Thingywingy on February 21, 2013, 11:43:19 PM
How slim are the odds?
Title: Re: New Amex Bonus Terms
Post by: yaakov s on February 21, 2013, 11:46:36 PM
How slim are the odds?
quite slim that you won't get both
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on February 21, 2013, 11:49:25 PM
How slim are the odds?
I would go for it, especially if you have both spgs already.
Title: Re: New Amex Bonus Terms
Post by: Thingywingy on February 22, 2013, 12:03:06 AM
I dont have spg biz already. At least not under this name! ;D
Title: Re: New Amex Bonus Terms
Post by: Thingywingy on February 22, 2013, 12:12:08 AM
Would you go for all 3?
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on February 22, 2013, 12:14:17 AM
Would you go for all 3?
Me personally, I don't do business, but if you do, then for sure.
Title: Re: New Amex Bonus Terms
Post by: Thingywingy on February 22, 2013, 12:16:24 AM
Just currios why don't you do business?
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on February 22, 2013, 12:18:11 AM
Just currios why don't you do business?
Not to be blunt.

I have my reasons ;)
Title: Re: New Amex Bonus Terms
Post by: Thingywingy on February 22, 2013, 12:30:35 AM
Are the chances of getting both Gold and Mercedes bonus more likely in a 2bm, as opposed to doing 2nd 3 months later?
Title: Re: New Amex Bonus Terms
Post by: henche on February 25, 2013, 05:14:09 PM
So here's what I got today. I had opened an Amex spg card in Nov, and met the spend recently with the assistance of our friends at CVS and the Vanilla network. I never got the initial bonus either, which is why I emailed and asked what was up.
The current card is a personal one; the previous one they are referring to was a business one.

Dear Henche,

I will check this immediately for you!

I wish to inform you that a welcome bonus offer is not available to applicants who have or have had the same product within the last 12 months or have had a Card within the same product family in the last 90 days (Consumer) / 12 months (OPEN).

I see you already had a Starwood Preferred Guest ending in ***** when you opened this account.

Therefore, your current account is not eligible for the promotion you are referring to.

Please know, we do keep on sending offers on an ongoing basis and I personally hope you are able to take advantage of one soon.

I appreciate your patience and understanding in this matter.

Have a great day ahead!

Sincerely,             
Indian Name             
Email Servicing Team             
American Express Interactive Services

P.S. Note well the social awkwardness of excitedly telling me that I won't get the points, in the tone you use when offering someone a job.
Title: Re: New Amex Bonus Terms
Post by: AJK on February 25, 2013, 07:19:19 PM
@hench -- Is your post asking a question?

Also, to DDF:

Is this true now? If you have/had the SPG personal, you can no longer get the bonus when meeting spend on SPG Business??
Title: Re: New Amex Bonus Terms
Post by: Fan of Dan on February 25, 2013, 07:31:00 PM
We should create a poll about the different new Amex rules to see what different ppl's expriences were, although there are so many different cases and examples, like the one AJK so asked above and many more.
Title: Re: New Amex Bonus Terms
Post by: meshugener on February 25, 2013, 08:20:15 PM
@AJK
Your second question answers the former.
Henche wants to let you know that this is indeed Amex' policy
Title: Re: New Amex Bonus Terms
Post by: Dan on February 25, 2013, 08:21:55 PM
It's not.
Title: Re: New Amex Bonus Terms
Post by: meshugener on February 25, 2013, 08:24:51 PM
You Goliath, shut up...
You're in the lucky super-minority.
Title: Re: New Amex Bonus Terms
Post by: Dan on February 25, 2013, 08:28:46 PM
You Goliath, shut up...
You're in the lucky super-minority.
Nothing to do with luck. It's not their policy. AKA HUCA.
Title: Re: New Amex Bonus Terms
Post by: AJK on February 25, 2013, 08:29:03 PM
It's not.

Thanks. I'm assuming your answering that that's their official policy?

ETA: Got it.
Title: Re: New Amex Bonus Terms
Post by: meshugener on February 25, 2013, 08:41:20 PM
T&C reads: "Welcome bonus offer not available to applicants who
have had this product within
the last 12 months."

Doesn't specify whether the consider peroneal and business as the same product or not.
Title: Re: New Amex Bonus Terms
Post by: henche on February 25, 2013, 08:51:49 PM
@hench -- Is your post asking a question?



I'm implicitly asking for advice. Should I wait it out, call many CSR's?

@Dan I'm wondering since it says same product within 12 months, and also same product family within 90 days/12 months, that there it is being marbeh something besides the same card.
Title: Re: New Amex Bonus Terms
Post by: PETERP on February 25, 2013, 09:41:42 PM
T&C reads: "Welcome bonus offer not available to applicants who
have had this product within
the last 12 months."

Doesn't specify whether the consider peroneal and business as the same product or not.

+1 I have SMed Amex over 6 times and they keep on non responding by using language such as

same , similar , product, and product family , which I never got a simple definition of !

I stick to my original comment and belief, that this is intentional legalese left up to subjective interpretation .

If they were on the witness stand , the Judge would rule their answer was nonresonsive

Give it to the Supreme Court to decide , because at the moment Amex interprets it to their liking.
Title: Re: New Amex Bonus Terms
Post by: meshugener on February 25, 2013, 09:44:16 PM
That's exactly why we have Henche and AJK for: "take it to the Supreme Court, no?...
Title: Re: New Amex Bonus Terms
Post by: henche on February 25, 2013, 10:25:20 PM
That's exactly why we have Henche and AJK for: "take it to the Supreme Court, no?...

I'll take it next year as pro-bono, on behalf of all ddf-ers. This way I can get billables for it.
Title: Re: New Amex Bonus Terms
Post by: AJK on February 26, 2013, 07:30:50 AM
+1 I have SMed Amex over 6 times and they keep on non responding by using language such as

same , similar , product, and product family , which I never got a simple definition of !

I stick to my original comment and belief, that this is intentional legalese left up to subjective interpretation .

If they were on the witness stand , the Judge would rule their answer was nonresonsive

Give it to the Supreme Court to decide , because at the moment Amex interprets it to their liking.

Did you have this exact issue? SPG personal vs. SPG biz?
Title: Re: New Amex Bonus Terms
Post by: Redbull3 on February 26, 2013, 09:07:14 AM
Nothing to do with luck. It's not their policy. AKA HUCA.

Dan/Anyone:
I have never had a SPG, only PRG and blue sky with amex (both in the last year and still open). If I apply in the next couple of days do you think I can get bonus on SPG + SPG biz 2bm?
Title: Re: New Amex Bonus Terms
Post by: rots5 on February 26, 2013, 09:15:55 AM
Dan/Anyone:
I have never had a SPG, only PRG and blue sky with amex (both in the last year and still open). If I apply in the next couple of days do you think I can get bonus on SPG + SPG biz 2bm?
its not a 2bm when its person and biz. Ull get 2 pulls
Title: Re: New Amex Bonus Terms
Post by: robi on February 26, 2013, 09:35:06 AM
Dan/Anyone:
I have never had a SPG, only PRG and blue sky with amex (both in the last year and still open). If I apply in the next couple of days do you think I can get bonus on SPG + SPG biz 2bm?
I  believe that the blue sky is a credit card, and therefore will render you ineligible for the SPG.  however you should be able to get the business SPG
Title: Re: New Amex Bonus Terms
Post by: Dan on February 26, 2013, 09:44:57 AM
its not a 2bm when its person and biz. Ull get 2 pulls
Incorrect.
With AMEX it's 1 pull.
Title: Re: New Amex Bonus Terms
Post by: Dan on February 26, 2013, 09:45:24 AM
Dan/Anyone:
I have never had a SPG, only PRG and blue sky with amex (both in the last year and still open). If I apply in the next couple of days do you think I can get bonus on SPG + SPG biz 2bm?
I do think so, though I'd open a new SPG for both accounts to be safe.
Title: Re: New Amex Bonus Terms
Post by: rots5 on February 26, 2013, 09:55:32 AM
Incorrect.
With AMEX it's 1 pull.
really?! Amex is one pull for both? Wow,y wife was told by Expiran when i signed my wife up for spg biz + platt + prg that she got 2 pulls (but who knows anymore)
Title: Re: New Amex Bonus Terms
Post by: businessmachine on February 26, 2013, 09:57:18 AM
Incorrect.
With AMEX it's 1 pull.

Many times Amex pulls twice for the SPG/SPG Biz. They hold the second app for processing 5 days later and then pull again..like always- YMMV
Title: Re: New Amex Bonus Terms
Post by: Dan on February 26, 2013, 10:06:51 AM
Many times Amex pulls twice for the SPG/SPG Biz. They hold the second app for processing 5 days later and then pull again..like always- YMMV
Of course it's YMMV, all churning is.

But on my mixed 4BMs I've had 1 pull.
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on February 26, 2013, 11:18:06 AM
really?! Amex is one pull for both? Wow,y wife was told by Expiran when i signed my wife up for spg biz + platt + prg that she got 2 pulls (but who knows anymore)
Its very possible. Some do personal 2bm and get 2 pulls also.

I would suggest if you don't want the extra pulls. Freeze your EX, un freeze for a day, then when Amex feels they want to pull your EX again, they'll hit a brick wall.

Title: Re: New Amex Bonus Terms
Post by: noturbizniss on February 26, 2013, 11:41:29 AM
Its very possible. Some do personal 2bm and get 2 pulls also.

I would suggest if you don't want the extra pulls. Freeze your EX, un freeze for a day, then when Amex feels they want to pull your EX again, they'll hit a brick wall.
CMIIW, But from what i've been reading all over today, if AMEX wants to pull from EX that's all they'll do. If you freeze EX they will tell you to unfreeze or give them the pin. If you don't then they won't process the app.
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on February 26, 2013, 11:55:47 AM
CMIIW, But from what i've been reading all over today, if AMEX wants to pull from EX that's all they'll do. If you freeze EX they will tell you to unfreeze or give them the pin. If you don't then they won't process the app.
Correct, that's why you un freeze it the day that you apply.

Title: Re: New Amex Bonus Terms
Post by: noturbizniss on February 26, 2013, 12:00:32 PM
Correct, that's why you un freeze it the day that you apply.
That way only Amex pulls EX and other companies are forced (and willing) to go to EQ/TU?
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on February 26, 2013, 12:04:49 PM
That way Amex only pulls EX when you apply and not by reconsideration.

Title: Re: New Amex Bonus Terms
Post by: noturbizniss on February 26, 2013, 12:25:10 PM
Meaning if frozen you definitely need to call recon, if not frozen then you leave open the possibility of instant approval?
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on February 26, 2013, 01:50:22 PM
I closed a Green card 86 days ago, I was approved for a PRG last week.
Is the 90 day rule from activation,or application approval date?
Title: Re: New Amex Bonus Terms
Post by: AJK on February 26, 2013, 02:02:54 PM
I do think so, though I'd open a new SPG for both accounts to be safe.

Hmm... I guess I shoulda used a new SPG for my recent SPG business app, huh? (I currently have an SPG personal...)
Title: Re: New Amex Bonus Terms
Post by: Yisrael on February 27, 2013, 04:45:10 PM
I called today to find out why my first purchase bonus has never posted since September and let them know I made my spending threshhold as of today.  The woman (Brandy) said that I would not be receiving the bonus because I have had the SPG previously.  She offered to open a case with rewards points but I told her not to.  I sent a secure message.  What are my chances of getting the bonus?  I have churned the SPG at least 3 times and never had this problem before.  I also opened a new SPG number for this card....

Thoughts?
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on February 27, 2013, 04:58:52 PM
I closed a Green card 86 days ago, I was approved for a PRG last week.
Is the 90 day rule from activation,or application approval date?
Bump
Title: Re: New Amex Bonus Terms
Post by: robi on February 27, 2013, 04:59:56 PM
Bump
I'm not sure if AMEX themselves know
Title: Re: New Amex Bonus Terms
Post by: PETERP on February 27, 2013, 05:35:00 PM
I'm not sure if AMEX themselves know

Hate to sound cynical , but how convenient for Amex
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on February 27, 2013, 05:37:26 PM
I closed a Green card 86 days ago, I was approved for a PRG last week.
Is the 90 day rule from activation,or application approval date?
My guess would be the latter.
Title: Re: New Amex Bonus Terms
Post by: AJK on February 27, 2013, 05:40:07 PM
As would mine.
Title: Re: New Amex Bonus Terms
Post by: yare on February 27, 2013, 05:52:02 PM
Bump
application.     try to open a new mr accont number when you activate your card, that might help facilitate getting the points.
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on February 27, 2013, 06:08:13 PM
application.     try to open a new mr accont number when you activate your card, that might help facilitate getting the points.
How do you do that, a new online profile?
Title: Re: New Amex Bonus Terms
Post by: ari2955 on February 28, 2013, 12:16:14 AM
Does the delta gold card count as a 'gold' card in regards to the policy of not having a plat, 'gold' or green card in the past 90 days?
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on February 28, 2013, 12:20:04 AM
Does the delta gold card count as a 'gold' card in regards to the policy of not having a plat, 'gold' or green card in the past 90 days?
No

Title: Re: New Amex Bonus Terms
Post by: Saver2000 on February 28, 2013, 01:29:45 AM
If I do a 2bm for a plat + MB plat, will I get the bonus on both?
Title: Re: New Amex Bonus Terms
Post by: yare on February 28, 2013, 08:49:00 AM
How do you do that, a new online profile?
no, call to activate and tell them you want a new mr account # associated with it   
Title: Re: New Amex Bonus Terms
Post by: PETERP on February 28, 2013, 12:30:41 PM
   Now I have SPG and DL Biz with AF due in 3 months . Should I call and if get nothing as a bonus from retentions, close the 2 accounts out . They only gave me 3K CL on these 2 Biz and I had 20k x 2 personal plus MB Plat NPSL  at same time

 Now I  have HH no AF with 22k CL,  and Plat MB + the 2 mentioned above

Cancel the other 2 Biz to get the clock started ?
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on February 28, 2013, 12:32:29 PM
If I do a 2bm for a plat + MB plat, will I get the bonus on both?
First time? YMMV

Title: Re: New Amex Bonus Terms
Post by: Saver2000 on February 28, 2013, 12:43:54 PM
First time? YMMV
Thanx.
Title: Re: New Amex Bonus Terms
Post by: Redbull3 on February 28, 2013, 01:57:09 PM
Anyone have issues of multiple cards being put into hold when doing 2bm - which means they need a few days to make a decision (and probably means 2 pulls)?

This happened to me with Starwood and Delta. I called and they said the apps were each put into "hold" and i would have to wait a few days for a decision on each. I knew this possibly meant multiple pulls as per others experiences. So I pushed just to do the starwood app now, first. She checked with her manager, then said she would try, then tried and couldnt because it was in "hold". She couldnt process either of my apps because they were both in hold from the other.

I hucad with the same result - this was what the system was showing all the reps. They insisted i needed to wait.

Hucad again and the guy said the same thing.. after chatting with him he also told me they didnt run my credit yet, and i could try cancelling both apps with no credit pulls, wait half hour and reapply just for 1. I told him to go ahead and cancel them. Now its as if i did nothing and back to square one.

I waited, and instead of 2bm I applied just for starwood... pending, called, approved.
Applied for Delta 10 minutes later... pending, called, approved.

Don't know if it'll be 1 or 2 pulls...
Title: Re: New Amex Bonus Terms
Post by: Baruch on February 28, 2013, 02:43:06 PM
no, call to activate and tell them you want a new mr account # associated with it
Is this potentially the way to outsmart all Amex's new bonus terms?
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on February 28, 2013, 03:36:28 PM
Is this potentially the way to outsmart all Amex's new bonus terms?
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on February 28, 2013, 04:53:16 PM
Anyone have issues of multiple cards being put into hold when doing 2bm - which means they need a few days to make a decision (and probably means 2 pulls)?

This happened to me with Starwood and Delta. I called and they said the apps were each put into "hold" and i would have to wait a few days for a decision on each. I knew this possibly meant multiple pulls as per others experiences. So I pushed just to do the starwood app now, first. She checked with her manager, then said she would try, then tried and couldnt because it was in "hold". She couldnt process either of my apps because they were both in hold from the other.

I hucad with the same result - this was what the system was showing all the reps. They insisted i needed to wait.

Hucad again and the guy said the same thing.. after chatting with him he also told me they didnt run my credit yet, and i could try cancelling both apps with no credit pulls, wait half hour and reapply just for 1. I told him to go ahead and cancel them. Now its as if i did nothing and back to square one.

I waited, and instead of 2bm I applied just for starwood... pending, called, approved.
Applied for Delta 10 minutes later... pending, called, approved.

Don't know if it'll be 1 or 2 pulls...

Good to know advice. If someone else had this same experience, this should be wiki'd. Thanks
Title: Re: New Amex Bonus Terms
Post by: henche on February 28, 2013, 06:37:20 PM
Is this potentially the way to outsmart all Amex's new bonus terms?

I always got a new number every time I signed up. The CSR nevertheless told me last week that I don't qualify because of previous cards. Although, I suppose I'll see what happens.
Title: declined signup bonus
Post by: eli1571 on March 03, 2013, 09:58:02 AM
i have been declined the signup bonus on spg due to having the card within the the last 12 months, i know it's been discussed but can't find the thread about it, can someone ols link it ? or post any ideas that work.
thanx
Title: Re: declined signup bonus
Post by: Jkhein on March 03, 2013, 10:06:12 AM
i have been declined the signup bonus on spg due to having the card within the the last 12 months, i know it's been discussed but can't find the thread about it, can someone ols link it ? or post any ideas that work.
thanx
this would be the best link http://forums.dansdeals.com/index.php?action=search2
but for now, use this one http://forums.dansdeals.com/index.php?topic=21457.msg427243#new
Title: Re: New Amex Bonus Terms
Post by: eli1571 on March 03, 2013, 11:24:19 AM
this would be the best link http://forums.dansdeals.com/index.php?action=search2
but for now, use this one http://forums.dansdeals.com/index.php?topic=21457.msg427243#new
thanx for the link tried searching under declined signup bonus etc but didnt give me what i was looking for, wouldnt have thought of looking under new amex terms.
Title: Re: New Amex Bonus Terms
Post by: Jkhein on March 03, 2013, 11:26:18 AM
thanx for the link tried searching under declined signup bonus etc but didnt give me what i was looking for, wouldnt have thought of looking under new amex terms.
"amex bonus" worked wonders for me, for future.
Title: Re: New Amex Bonus Terms
Post by: eli1571 on March 03, 2013, 11:35:06 AM
"amex bonus" worked wonders for me, for future.
seems like i've still got alot to learn. thanx
Title: Re: New Amex Bonus Terms
Post by: eli1571 on March 03, 2013, 11:56:09 AM
so after reading through most of this thread it seems that most people who have been denied the signup bonus due to having received it within the last 12 months didn't have any luck fighting amex to get it ?
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on March 03, 2013, 11:57:16 AM
so after reading through most of this thread it seems that most people who have been denied the signup bonus due to having received it within the last 12 months didn't have any luck fighting amex to get it ?
Correct.

Title: Re: New Amex Bonus Terms
Post by: eli1571 on March 03, 2013, 11:59:24 AM
so is it time to leave amex and only churn chase cards ?
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on March 03, 2013, 12:02:35 PM
so is it time to leave amex and only churn chase cards ?
Nope, just churn smartly:)

Title: Re: New Amex Bonus Terms
Post by: eli1571 on March 03, 2013, 12:03:07 PM
Nope, just churn smartly:)


e.g. wait 12 months ?
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on March 03, 2013, 01:17:00 PM
Nope, just churn smartly:)


The only way that I see now for the Gold, PRG, platinum is to get spread them out over 4 months between each  application and close right after you get the points.
Title: Re: New Amex Bonus Terms
Post by: 3ZeroT on March 03, 2013, 02:07:25 PM
Is this potentially the way to outsmart all Amex's new bonus terms?

I just have 1 data point, but a brand new MR account did NOT accomplish the above in my case.
Title: Re: New Amex Bonus Terms
Post by: Baruch on March 07, 2013, 01:48:32 PM
Has anyone done a 2bm with 2 Amex charge cards and been denied 1 of the bonuses, because of the 90 day rule?
Title: Re: New Amex Bonus Terms
Post by: Baruch on March 07, 2013, 01:49:10 PM
Is a platinum and a mercedes benz platinum 1 product and needs a 1 year wait?
Title: Re: New Amex Bonus Terms
Post by: Smokey Joe Robinson on March 07, 2013, 02:06:33 PM
Is a platinum and a mercedes benz platinum 1 product and needs a 1 year wait?

IIRC yes
Title: Re: New Amex Bonus Terms
Post by: Smokey Joe Robinson on March 07, 2013, 02:07:32 PM


The only way that I see now for the Gold, PRG, platinum is to get spread them out over 4 months between each  application and close right after you get the points.

But then thats 3 pulls just from amex a year on EX (NY)....
Title: Re: New Amex Bonus Terms
Post by: Baruch on March 07, 2013, 02:08:45 PM
But then thats 3 pulls just from amex a year on EX (NY)....
are you suggesting 3bm?
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on March 07, 2013, 02:50:04 PM


The only way that I see now for the Gold, PRG, platinum is to get spread them out over 4 months between each  application and close right after you get the points.
But the T&C usually say not eligible if you've had any zync, gold, platinum (green too?) in the last 12 months, so it seems like it's only 1 of each...?
ETA: just reread T&C for gold "Welcome bonus offer not available to applicants who have had this product within the last 12 months or any other Consumer ZYNC®, Green or Gold Card or Platinum Card® account within the last 90 days."
so figure sign up, spend in 30 days cancel and reapply in 3 months.
Title: Re: New Amex Bonus Terms
Post by: Baruch on March 09, 2013, 11:01:27 PM
Can someone do a 2bm PRG 50k and MB Plat 50k, and get both bonuses? Should my friend do it? His first Amexes.
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on March 09, 2013, 11:13:09 PM
Can someone do a 2bm PRG 50k and MB Plat 50k, and get both bonuses? Should my friend do it? His first Amexes.
Consensus seems to be that you probably can get it.
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on March 10, 2013, 12:35:23 AM
IIRC yes
-1

Title: Re: New Amex Bonus Terms
Post by: MEIR613 on March 10, 2013, 12:36:52 AM
Can someone do a 2bm PRG 50k and MB Plat 50k, and get both bonuses? Should my friend do it? His first Amexes.
It should work but it's YMMV.

Title: Re: New Amex Bonus Terms
Post by: rots5 on March 10, 2013, 04:16:18 AM
It should work but it's YMMV.
my wife and i got ours and a friend of mine didnt. So. Mier is right
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on March 13, 2013, 08:22:52 PM
Though this is not directly related to "New Amex Bonus Terms," it is however related to "New Amex Terms," for which i couldn't find a more apt thread to post it in than this one (without starting a new thread - which i hate doing).

Now here goes:

I called up on Sunday to reallocate credit line from a cc i want to close and was told they'll put in a request for the reallocation. Today, i check online and see that it was not yet done. So i called in and was told that my reallocation was denied because my card was not opened for 13 months... Is this a new policy? I never had this issue before. Anyone else heard of this?
Title: Re: New Amex Bonus Terms
Post by: dirah on March 13, 2013, 08:44:06 PM
I churned the Delta card recently with 45K offer.
First statement posted with base points, but no 45K offer.
What's the conventional wisdom: Better to call, or SM?
Thanks.
Title: Re: New Amex Bonus Terms
Post by: Baruch on March 13, 2013, 08:53:29 PM
Though this is not directly related to "New Amex Bonus Terms," it is however related to "New Amex Terms," for which i couldn't find a more apt thread to post it in than this one (without starting a new thread - which i hate doing).

Now here goes:

I called up on Sunday to reallocate credit line from a cc i want to close and was told they'll put in a request for the reallocation. Today, i check online and see that it was not yet done. So i called in and was told that my reallocation was denied because my card was not opened for 13 months... Is this a new policy? I never had this issue before. Anyone else heard of this?
HUCA
Title: Re: New Amex Bonus Terms
Post by: Baruch on March 13, 2013, 09:06:31 PM
IIRC yes
-1


So who's right?
Will Amex let you do a plat within 1 year of a mb plat?
Title: Re: New Amex Bonus Terms
Post by: PETERP on March 13, 2013, 09:26:34 PM
Though this is not directly related to "New Amex Bonus Terms," it is however related to "New Amex Terms," for which i couldn't find a more apt thread to post it in than this one (without starting a new thread - which i hate doing).

Now here goes:

I called up on Sunday to reallocate credit line from a cc i want to close and was told they'll put in a request for the reallocation. Today, i check online and see that it was not yet done. So i called in and was told that my reallocation was denied because my card was not opened for 13 months... Is this a new policy? I never had this issue before. Anyone else heard of this?

This is supposed to be Amexs new policy that was enforced by them in 2 separate instances

I requested moving a CL without closing card in anticipation of closing it when CL was moved. CSR tried and I got a denial letter in the mail 13 month rule

Then I got lucky with a second CSR who gave me her name , section and told me to call on a specific date after the 13 months was up and she then moved the CL and did not close the card till she saw it go to My other open card, because she said she did not believe it till she sees it posted .

She tried to do it with another card 2 weeks later , and I received a letter that they will not move more than 1 CL within 30 days.

Cancelled the second card and lost 20 K CL

Good luck in less than 13 months and more than 2 in same month .
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on March 14, 2013, 12:33:18 AM
HUCA
It wasn't like the rep decided it. He told me that they submit it into the system, and they have no further say. It was the system that denied it.
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on March 14, 2013, 12:36:16 AM
This is supposed to be Amexs new policy that was enforced by them in 2 separate instances

I requested moving a CL without closing card in anticipation of closing it when CL was moved. CSR tried and I got a denial letter in the mail 13 month rule

Then I got lucky with a second CSR who gave me her name , section and told me to call on a specific date after the 13 months was up and she then moved the CL and did not close the card till she saw it go to My other open card, because she said she did not believe it till she sees it posted .

She tried to do it with another card 2 weeks later , and I received a letter that they will not move more than 1 CL within 30 days.
I don't get it. If it was after the 13th month, why wouldn't it work?
Title: Re: New Amex Bonus Terms
Post by: PETERP on March 14, 2013, 08:46:41 AM
I don't get it. If it was after the 13th month, why wouldn't it work?

Are you referring to the first card or the second card I closed down ?
Title: Re: New Amex Bonus Terms
Post by: Drago on March 14, 2013, 08:53:29 AM
FYI, struck out w/ my MB Plat that was opened after 8 months of no card.
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on March 14, 2013, 09:51:36 AM
Are you referring to the first card or the second card I closed down ?
I'm not sure. I didn't fully understand your story. But my question pertains to the highlighted quote.
Title: Re: New Amex Bonus Terms
Post by: PETERP on March 14, 2013, 11:59:45 AM
I'm not sure. I didn't fully understand your story. But my question pertains to the highlighted quote.

CSR just wanted to 100% certain CL transfer  went thru before she cancelled the card. I can't speak as to why she was so cautious . 
Title: Re: New Amex Bonus Terms
Post by: Saver2000 on March 14, 2013, 02:08:25 PM
Is amex plat the same product as amex business plat regarding the 12 month rule?
Title: Re: New Amex Bonus Terms
Post by: Dan on March 14, 2013, 02:11:07 PM
Is amex plat the same product as amex business plat regarding the 12 month rule?
No
Title: Re: New Amex Bonus Terms
Post by: Saver2000 on March 14, 2013, 02:12:12 PM
No
Thanx
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on March 14, 2013, 02:13:15 PM
CSR just wanted to 100% certain CL transfer  went thru before she cancelled the card. I can't speak as to why she was so cautious .
Gotcha.
Title: Re: New Amex Bonus Terms
Post by: aryeh1 on March 15, 2013, 01:24:49 PM
I did a 2bm for plat+ prg a few months ago.

Received the bonus on plat but not prg , I had the prg 9 months ago. Is there a point in calling / sming about the points?
Title: Re: New Amex Bonus Terms
Post by: yare on March 15, 2013, 02:02:04 PM
I did a 2bm for plat+ prg a few months ago.

Received the bonus on plat but not prg , I had the prg 9 months ago. Is there a point in calling / sming about the points?
no.   if it doesn't post automatically it's become almost impossible to get them to post it manually... especially when you're not supposed to get it according to the t&c's.   
Title: Re: New Amex Bonus Terms
Post by: aryeh1 on March 15, 2013, 02:08:08 PM
no.   if it doesn't post automatically it's become almost impossible to get them to post it manually... especially when you're not supposed to get it according to the t&c's.   
Did anyone  here ever get the points when within 12 months of having the same product?
I recall someone seeing it post

Title: Re: New Amex Bonus Terms
Post by: Dan on March 15, 2013, 02:18:10 PM
Did anyone  here ever get the points when within 12 months of having the same product?
I recall someone seeing it post
Many times.
Title: Re: New Amex Bonus Terms
Post by: aryeh1 on March 15, 2013, 02:32:00 PM
Many times.
Since the new terms;)
By doing what?  Calling
Title: Re: New Amex Bonus Terms
Post by: dovy2 on March 15, 2013, 03:51:14 PM
just go denied the 50k bonus (due to having it last year). anybody have tips on what to say when you call?
Title: Re: New Amex Bonus Terms
Post by: jaywhy on March 18, 2013, 06:50:02 AM
The initial 10k on my 2nd active SPG didn't post automatically. My first SPG was opened in 2008 and I only got the 10k bonus then. ( Don't hate, I knew nothing of this game then :))
I'm gearing up for a good fight with Amex to get at least something. I got 3 pulls from them this last 4bm and there is no way I am letting that go to waste.
Anyone have success getting points posted manually for a new account that had never received the full bonus?
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on March 19, 2013, 05:54:49 PM
http://www.membershiprewards.com/catalog/splashtemplates/TermsSplash.aspx?viewfullsite=Y&s=Y&t=MR&inav=usmbl_foot_mr_terms

Just got an email from amex about changes to the MR T&C.

Anyone can find the changes?
Title: Re: New Amex Bonus Terms
Post by: PETERP on March 19, 2013, 09:57:30 PM
http://www.membershiprewards.com/catalog/splashtemplates/TermsSplash.aspx?viewfullsite=Y&s=Y&t=MR&inav=usmbl_foot_mr_terms

Just got an email from amex about changes to the MR T&C.

Anyone can find the changes?

Got the same thing . Scary cause I don't see the difference . Dont you hate when that happens.
Title: Re: New Amex Bonus Terms
Post by: yoyo6713 on March 21, 2013, 10:29:03 AM
My SPG statement closed two days ago and it said I earned 26K during this period (20K bonus) but only 6K gets posted to SPG account.  Do the bonus points typically post late?
Title: Re: New Amex Bonus Terms
Post by: Drago on March 21, 2013, 10:34:18 AM
Got the same thing . Scary cause I don't see the difference . Dont you hate when that happens.
They stopped allowing point advances.
Title: Re: New Amex Bonus Terms
Post by: Drago on March 21, 2013, 10:36:12 AM
Many times.
Since the new terms;)
By doing what?  Calling

From Dan's posts, it seems like it was stupid luck.
I've been lucky once, and unlucky once.

If any trix do exist, I haven't seen them.
Title: Re: New Amex Bonus Terms
Post by: Wheelerdealer on March 21, 2013, 11:47:48 AM
I 3BM  a Gold Business, Personal Platinum 50k x2), and an SPG and was denied points on all 3 cards(because I had their product within the year) They told me I should fax something in stating my problem...so I did that to MR..waiting to see what happens
anyone have any luck with faxing in a complaint?
I was told I would receive the bonus, it was even documented in the notes on my account by a rep, and now t623-444-3000ohey wont honor it!!

Anyone have any ideas to get the points for the SPG? or just HUCA?
Do they have a faxing option as well? anyone know their fax number?
I hope this stuff works...will keep you posted
Title: Re: New Amex Bonus Terms
Post by: compddd on March 21, 2013, 12:42:04 PM
You're SOL
Title: Re: New Amex Bonus Terms
Post by: Wheelerdealer on March 21, 2013, 01:53:05 PM
SOL?
Title: Re: New Amex Bonus Terms
Post by: Red on March 21, 2013, 01:56:49 PM
SOL?
Sorry that acronym cannot be explained on this forum without getting a RTM.  :P
Title: Re: New Amex Bonus Terms
Post by: Wheelerdealer on March 21, 2013, 02:52:31 PM
It wasnt on the DD acronym list...but I think I figured it out
Title: Re: New Amex Bonus Terms
Post by: Newcc on March 21, 2013, 03:02:34 PM
I recently tried 2bm for delta gold and buisness gold. I got both of them, I then called to cancel my platinum and move it over to a green card.... boy did they give me a tough time. but I got my way. Transferred my 100k bonus, got my 200 bucks credit through Delta (Thanks dan  :)) and got the stratus's by all three rental companies - couldn't be bothered getting the free global entry. THANKS DAN!
Title: Re: New Amex Bonus Terms
Post by: aryeh1 on March 21, 2013, 05:15:21 PM
I recently tried 2bm for delta gold and buisness gold. I got both of them, I then called to cancel my platinum and move it over to a green card.... boy did they give me a tough time. but I got my way. Transferred my 100k bonus, got my 200 bucks credit through Delta (Thanks dan  :)) and got the stratus's by all three rental companies - couldn't be bothered getting the free global entry. THANKS DAN!
How do you get rental status?
Title: Re: New Amex Bonus Terms
Post by: jaywhy on March 21, 2013, 05:45:17 PM
How do you get rental status?
Amex Platinum benefit enrollment page.
http://exploreplatinum.americanexpress.com/Benefits/BenefitEnrollment?linknav=US:PlatinumBenefits:SeeBenefits (http://exploreplatinum.americanexpress.com/Benefits/BenefitEnrollment?linknav=US:PlatinumBenefits:SeeBenefits)
Title: Re: New Amex Bonus Terms
Post by: meshugener on March 21, 2013, 06:21:44 PM
SOL?
Sadly Outta Luck
Title: Re: New Amex Bonus Terms
Post by: PETERP on March 21, 2013, 07:32:18 PM
Sadly Outta Luck


Not Sadly. Think BS   S is the same
Title: Re: New Amex Bonus Terms
Post by: Baruch on March 21, 2013, 09:00:56 PM
google urban dictionary sol.

Title: Re: New Amex Bonus Terms
Post by: ajs625 on March 27, 2013, 09:02:09 PM
I met the 75K points offer and nothing posted. Sent a SM asking when the points will post and they said that I had opened a card in the last 12 months. A/o here have a SM they sent after getting denied that got them the points they can share with me.
Title: Re: New Amex Bonus Terms
Post by: dovy2 on March 27, 2013, 09:53:10 PM
I think the SM at amex is the worst.. try calling and ask for supervisor...
Title: Re: New Amex Bonus Terms
Post by: ajs625 on March 28, 2013, 07:38:49 AM
Thx
Title: Re: New Amex Bonus Terms
Post by: Drago on March 28, 2013, 07:59:49 AM
I think the SM at amex is the worst.. try calling and ask for supervisor...
And telling them what?
Title: Re: New Amex Bonus Terms
Post by: Name Changed on March 28, 2013, 10:16:17 AM
I met the 75K points offer and nothing posted. Sent a SM asking when the points will post and they said that I had opened a card in the last 12 months. A/o here have a SM they sent after getting denied that got them the points they can share with me.
Which card did you open in the past 12 months, and what sign up did you get for it?


Title: Re: New Amex Bonus Terms
Post by: chff on March 28, 2013, 10:36:21 AM
If I have the Mercedes plat, and I apply for the plat, can I get the signup bonus?
Title: Re: New Amex Bonus Terms
Post by: Name Changed on March 28, 2013, 10:37:59 AM
If I have the Mercedes plat, and I apply for the plat, can I get the signup bonus?
Its the same family card, so technically not.

In 2BM most reports are successful, but in new app for 1 chances are less than slim

Title: Re: New Amex Bonus Terms
Post by: cbarkly on March 28, 2013, 11:06:26 AM
so do we have a maskana? no more signup bonus as 12 month rule is being strictly enforced?

Bottom line: any way to get around this? or just HUCA... over and over again?
Title: Re: New Amex Bonus Terms
Post by: Fish Tank on March 28, 2013, 11:34:55 AM
I did a 2bm for a plat + MB plat, about 8 months ago.
I closed the cards about 6 months ago.

Can I do a 2bm now for a gold + biz plat?
( - got targeted offer for 100,000 MR)

Thank you
Title: Re: New Amex Bonus Terms
Post by: businessmachine on March 28, 2013, 11:56:25 AM
I did a 2bm for a plat + MB plat, about 8 months ago.
I closed the cards about 6 months ago.

Can I do a 2bm now for a gold + biz plat?
( - got targeted offer for 100,000 MR)

Thank you

You should be good to go as the other cards are closed for more than  3 months. Make sure you didn't have the biz plat and gold within the last year as that would invalidate your bonus as well.
Title: Re: New Amex Bonus Terms
Post by: Fish Tank on March 28, 2013, 12:02:17 PM
You should be good to go as the other cards are closed for more than  3 months. Make sure you didn't have the biz plat and gold within the last year as that would invalidate your bonus as well.
Great!
Thank you
Title: Re: New Amex Bonus Terms
Post by: chff on March 28, 2013, 04:09:32 PM
Its the same family card, so technically not.

In 2BM most reports are successful, but in new app for 1 chances are less than slim


Just asked AMEX, its a different family
Title: Re: New Amex Bonus Terms
Post by: Saver2000 on March 28, 2013, 04:11:55 PM

Just asked AMEX, its a different family
::)
Title: Re: New Amex Bonus Terms
Post by: CountValentine on March 28, 2013, 04:16:15 PM
Sorry that acronym cannot be explained on this forum without getting a RTM.  :P
Sure it can: Number 2 Outta Luck.  :)
Title: Re: New Amex Bonus Terms
Post by: ajs625 on March 28, 2013, 04:30:23 PM
Which card did you open in the past 12 months, and what sign up did you get for it?

I signed up for amex platinum in dec to get the 200 travel in dec and jan, then cancelled in jan. Just called AMEX they told me to call back in 6 weeks as this was my first closing since i met the 10K. If it didnt post now will post in 6 weeks?
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on March 28, 2013, 04:56:47 PM

Just asked AMEX, its a different family
Why not check ancestry.com? :)
Title: Re: New Amex Bonus Terms
Post by: jaywhy on March 29, 2013, 06:13:42 PM
The initial 10k on my 2nd active SPG didn't post automatically. My first SPG was opened in 2008 and I only got the 10k bonus then. ( Don't hate, I knew nothing of this game then :))
I'm gearing up for a good fight with Amex to get at least something. I got 3 pulls from them this last 4bm and there is no way I am letting that go to waste.
Anyone have success getting points posted manually for a new account that had never received the full bonus?
Update. I got them to give me 15k for 5k spend. No 10k after first purchase but I'll settle for that :)
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on March 29, 2013, 06:16:42 PM
Update. I got them to give me 15k for 5k spend. No 10k after first purchase but I'll settle for that :)
What's their excuse for not giving the 10k if they are willing to give the 15k or it's just one of those "don't ask questions type":)

Title: Re: New Amex Bonus Terms
Post by: jaywhy on March 29, 2013, 06:35:00 PM
What's their excuse for not giving the 10k if they are willing to give the 15k or it's just one of those "don't ask questions type":)


She interpreted the welcome bonus as only being the initial 10k. The interpretation of the 15k after 5k was... the "don't ask questions type"  :)
Title: Re: New Amex Bonus Terms
Post by: zale on March 31, 2013, 04:35:18 PM
I applied for the PRG and PLAT cards in Jan when there was the public offer for 50k and 100k respectively. I applied for both cards at the exact same time in a two-browser application, but the PRG got approved a couple days before the PLAT.

I only got the 50k for the PRG, but not the 100k for the PLAT. I tried PM's, but every time the response was the same, that
since I "already had" the PRG, I am not eligible for the PLAT. I tried at least 20 PM's with every type of reasoning and excuse, and the answer always comes back the same. I tried calling, but Amex got smart, and, apparently, the MR rep's no longer have control of issuing points, and they tell me that if I want any type of reconsideration, I would need to "write to the correspondence dept".

Has anyone had success with the correspondence dept?
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on March 31, 2013, 05:50:29 PM
Amex cards are becoming less and less worth for churners. Just like Citi, get a great deal once and done for a long while. Amex F/Rs top the cake. Chase is the best until... God forbid....

There just aren't cracks in the system, you got it once? You ain't getting it again.
Title: Re: New Amex Bonus Terms
Post by: Dan on March 31, 2013, 05:52:16 PM
Good that people think that ;)
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on March 31, 2013, 05:54:36 PM
Good that people think that ;)

Elaborate please...

If someone only gets amex personal cards for rightful fear of F/R, he's almost one and done.
Title: Re: New Amex Bonus Terms
Post by: CountValentine on March 31, 2013, 05:55:25 PM
Amex cards are becoming less and less worth for churners. Just like Citi, get a great deal once and done for a long while. Amex F/Rs top the cake. Chase is the best until... God forbid....

There just aren't cracks in the system, you got it once? You ain't getting it again.
Yup, those Citi cards are worthless.  :)
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on March 31, 2013, 05:57:27 PM
Yup, those Citi cards are worthless.  :)

Worth a lot, but once in a while.
Title: Re: New Amex Bonus Terms
Post by: Fish Tank on April 03, 2013, 02:25:26 AM
I did a 2bm for a mercedes benz platinum and a gold card. Its my first time have amex cards besides for a costco amex card.

Bh the points are pending on both. I'd like to combine the 2 membership rewards accounts into one account so I can have 100,000 in one account.

Is there a risk of losing 50,000 if I combine? (Since they'll see that I have another card from the same family).
Title: Re: New Amex Bonus Terms
Post by: chff on April 03, 2013, 02:26:39 AM
I did a 2bm for a mercedes benz platinum and a gold card. Its my first time have amex cards besides for a costco amex card.

Bh the points are pending on both. I'd like to combine the 2 membership rewards accounts into one account so I can have 100,000 in one account.

Is there a risk of losing 50,000 if I combine? (Since they'll see that I have another card from the same family).

MB is from a diff family
Title: Re: New Amex Bonus Terms
Post by: Fish Tank on April 03, 2013, 02:27:44 AM
MB is from a diff family
Okay. So how do I go about doing the combining? I call them? Send an online message?

Thank you
Title: Re: New Amex Bonus Terms
Post by: jblacker on April 03, 2013, 06:21:35 AM
has a mehalech to create diffrent accounts been found?
Title: Re: New Amex Bonus Terms
Post by: zale on April 03, 2013, 01:22:26 PM
I applied for the PRG and PLAT cards in Jan when there was the public offer for 50k and 100k respectively. I applied for both cards at the exact same time in a two-browser application, but the PRG got approved a couple days before the PLAT.

I only got the 50k for the PRG, but not the 100k for the PLAT. I tried PM's, but every time the response was the same, that
since I "already had" the PRG, I am not eligible for the PLAT. I tried at least 20 PM's with every type of reasoning and excuse, and the answer always comes back the same. I tried calling, but Amex got smart, and, apparently, the MR rep's no longer have control of issuing points, and they tell me that if I want any type of reconsideration, I would need to "write to the correspondence dept".

Has anyone had success with the correspondence dept?

Bump. Anybody?
Title: Re: New Amex Bonus Terms
Post by: Baruch on April 03, 2013, 07:50:47 PM
Okay. So how do I go about doing the combining? I call them? Send an online message?

Thank you
MB is from a different family, but you can't get a gold bonus (officially) within 90 days of an MB bonus and vice versa.
Title: Re: New Amex Bonus Terms
Post by: Fish Tank on April 03, 2013, 08:29:25 PM
MB is from a different family, but you can't get a gold bonus (officially) within 90 days of an MB bonus and vice versa.
So does that mean that if I ask them to combine the membership rewards accounts, I risk losing 50,000 points?
The points already posted in both accounts.
Title: Re: New Amex Bonus Terms
Post by: Baruch on April 03, 2013, 10:01:15 PM
So does that mean that if I ask them to combine the membership rewards accounts, I risk losing 50,000 points?
The points already posted in both accounts.
It means it can be a risk. I personally would not do it. What do you gain by doing it?
Title: Re: New Amex Bonus Terms
Post by: Fish Tank on April 03, 2013, 10:10:25 PM
It means it can be a risk. I personally would not do it. What do you gain by doing it?
I can get more money for the points if its 100,000 intead of just 50,000 times 2 . Am I wrong?
Title: Re: New Amex Bonus Terms
Post by: yaakov s on April 03, 2013, 10:28:03 PM
So does that mean that if I ask them to combine the membership rewards accounts, I risk losing 50,000 points?
The points already posted in both accounts.
Just ask them to transfer the points from one account to another. Combining MR accounts are a hassle
It means it can be a risk. I personally would not do it. What do you gain by doing it?
Nu Nu
I can get more money for the points if its 100,000 instead of just 50,000 times 2 . Am I wrong?
Money? Amex doesn't give money??
Title: Re: New Amex Bonus Terms
Post by: Baruch on April 03, 2013, 10:34:54 PM
I can get more money for the points if its 100,000 intead of just 50,000 times 2 . Am I wrong?
I don't think it makes a difference.
Title: Re: New Amex Bonus Terms
Post by: Baruch on April 03, 2013, 10:36:29 PM
Nu Nu
A nu nu risk for nothing...
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on April 03, 2013, 10:56:04 PM
I can get more money for the points if its 100,000 intead of just 50,000 times 2 . Am I wrong?
Shouldn't make a difference.
Title: Re: New Amex Bonus Terms
Post by: aryeh1 on April 04, 2013, 02:34:06 AM
Bump. Anybody?
Did you have any in the past 12 months?  If not I would write to the correspondence unit
Title: Re: New Amex Bonus Terms
Post by: Fish Tank on April 04, 2013, 03:58:24 PM
Just ask them to transfer the points from one account to another. Combining MR accounts are a hassle
Thanx. Very helpful. Got it done via Secure Message.

Now my Memebership rewards balance is 100,789 . Can I buy 211 points via secure message? How much would it cost?

Thank you
Title: Re: New Amex Bonus Terms
Post by: yaakov s on April 04, 2013, 04:06:56 PM
Did you have any in the past 12 months?  If not I would write to the correspondence unit
Whats the address and fax number again
Thanks
Title: Re: New Amex Bonus Terms
Post by: Saver2000 on April 04, 2013, 04:30:18 PM
Thanx. Very helpful. Got it done via Secure Message.

Now my Memebership rewards balance is 100,789 . Can I buy 211 points via secure message? How much would it cost?

Thank you
As per a membership rewards rep, they only sell points in increments of 1,000. But they can do a point advance even for just 211.  But they'll need to do it at time of transfer

(I did it yesterday with different amounts, not 211 per se)
Title: Re: New Amex Bonus Terms
Post by: AJK on April 04, 2013, 06:47:27 PM
Good to know.

What do you mean by "But they'll need to do it at time of transfer "
Title: Re: New Amex Bonus Terms
Post by: yaakov s on April 04, 2013, 07:33:38 PM
Good to know.

What do you mean by "But they'll need to do it at time of transfer "
IIRC they will add it when they transfer the MR to the linked FF account , not that they add it for whenever you need it
Title: Re: New Amex Bonus Terms
Post by: AJK on April 04, 2013, 08:43:45 PM
Ah, gotcha. Thanks.
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on April 04, 2013, 09:12:57 PM
IIRC they will add it when they transfer the MR to the linked FF account , not that they add it for whenever you need it
Never knew that.

I guess I haven't been around the block long enough ;)
Title: Re: New Amex Bonus Terms
Post by: asks on April 05, 2013, 03:00:31 PM
Still not having much luck getting bonus MR for new  PRG card recently opened within 12 month timeframe...got this response today, interesting are the reasons that they basically spell out AMEX losing tons on churning!
(this is latest of 5 SM's sent over the past month or so)

Dear ASKS,

Thanks for writing back.

I am afraid we cannot do much about this issue as per the restriction of your offer on the new Premier Rewards Gold Card.

This restriction has been put into place and mentioned in bold on both the paper as well as online applications. This restriction is created and put into effect to stop people from misusing the new acquisition bonus promotions. People had been opening new accounts, using their Cards, receiving the bonus promotion on that Card, cancelling it and applying again for the same or similar Cards with a new bonus promotion.

Please understand we offer attractive bonus promotion to attract people and their business to American Express. Such mass level misuse of our new acquisition bonus promotions had lead to heavy losses in Membership Reward points all over the country.

We appreciate your understanding that we are bound by certain policies and procedures and sometimes we may not be able to completely satisfy your needs due to this reason.

If there is any other way we may be of assistance, please contact us. We value your business and look forward to the opportunity to be of service.
[/b]
Title: Re: New Amex Bonus Terms
Post by: dovy2 on April 06, 2013, 09:53:43 PM
is there anyone here who RECENTLY got the bonus although they had the same card within 12 months, after first being notified that they won't get it?
Title: Re: New Amex Bonus Terms
Post by: Baruch on April 06, 2013, 09:57:10 PM
Still not having much luck getting bonus MR for new  PRG card recently opened within 12 month timeframe...got this response today, interesting are the reasons that they basically spell out AMEX losing tons on churning!
(this is latest of 5 SM's sent over the past month or so)

Dear ASKS,

Thanks for writing back.

I am afraid we cannot do much about this issue as per the restriction of your offer on the new Premier Rewards Gold Card.

This restriction has been put into place and mentioned in bold on both the paper as well as online applications. This restriction is created and put into effect to stop people from misusing the new acquisition bonus promotions. People had been opening new accounts, using their Cards, receiving the bonus promotion on that Card, cancelling it and applying again for the same or similar Cards with a new bonus promotion.

Please understand we offer attractive bonus promotion to attract people and their business to American Express. Such mass level misuse of our new acquisition bonus promotions had lead to heavy losses in Membership Reward points all over the country.

We appreciate your understanding that we are bound by certain policies and procedures and sometimes we may not be able to completely satisfy your needs due to this reason.

If there is any other way we may be of assistance, please contact us. We value your business and look forward to the opportunity to be of service.
[/b]
Extremely interesting. I like how they write "Such mass level misuse of our new acquisition bonus promotions had lead to heavy losses in Membership Reward points all over the country." which really doesn't make sense, but they won't write - "heavy losses in American Express money".
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on April 07, 2013, 01:51:03 PM
Still not having much luck getting bonus MR for new  PRG card recently opened within 12 month timeframe...got this response today, interesting are the reasons that they basically spell out AMEX losing tons on churning!
(this is latest of 5 SM's sent over the past month or so)

Dear ASKS,

Thanks for writing back.

I am afraid we cannot do much about this issue as per the restriction of your offer on the new Premier Rewards Gold Card.

This restriction has been put into place and mentioned in bold on both the paper as well as online applications. This restriction is created and put into effect to stop people from misusing the new acquisition bonus promotions. People had been opening new accounts, using their Cards, receiving the bonus promotion on that Card, cancelling it and applying again for the same or similar Cards with a new bonus promotion.

Please understand we offer attractive bonus promotion to attract people and their business to American Express. Such mass level misuse of our new acquisition bonus promotions had lead to heavy losses in Membership Reward points all over the country.

We appreciate your understanding that we are bound by certain policies and procedures and sometimes we may not be able to completely satisfy your needs due to this reason.

If there is any other way we may be of assistance, please contact us. We value your business and look forward to the opportunity to be of service.
[/b]
Seems like AMEX really is starting to understand churning  :o  :'(
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 07, 2013, 02:15:43 PM
Seems like AMEX really is starting to understand churning  :o  :'(

You bet they do. The loopholes are mostly closed. Citi was on to that a while ago already.
Title: Re: New Amex Bonus Terms
Post by: m65 on April 07, 2013, 02:19:12 PM
if i close my spg amex b4 3 months r up can they ask back for the bonus?
Title: Re: New Amex Bonus Terms
Post by: ari2955 on April 07, 2013, 02:26:13 PM
They technically can but they never do
Title: Re: New Amex Bonus Terms
Post by: m65 on April 07, 2013, 02:32:33 PM
They technically can but they never do
i don't remember where but i think i remember seeing somewhere on ddf that something like that has happened...
Title: Re: New Amex Bonus Terms
Post by: AJK on April 07, 2013, 02:38:42 PM
It has. But not to someone on DDF AFAIK.
Title: Re: New Amex Bonus Terms
Post by: m65 on April 07, 2013, 08:45:06 PM
It has. But not to someone on DDF AFAIK.
whats afaik?
Title: Re: New Amex Bonus Terms
Post by: judahk88 on April 07, 2013, 08:47:23 PM
whats afaik?
as far as i know
Title: Re: New Amex Bonus Terms
Post by: Hudi on April 08, 2013, 02:56:14 PM
Question: I recently opened the PRG a few months after closing two zync cards and a business platinum. Met the spend, statement closed a few days ago, no bonus yet. What are my chances? Worth an SM to see if they are pending somehow?
Title: Re: New Amex Bonus Terms
Post by: dovy2 on April 08, 2013, 05:13:04 PM
I was promised by a AMEX rep (who mistakenly said) that i will be getting the points, now they don't want to honor her words.
who can I speak to?
any1 with experience in such a case?
Title: Re: New Amex Bonus Terms
Post by: yaakov s on April 08, 2013, 05:15:17 PM
Question: I recently opened the PRG a few months after closing two zync cards and a business platinum. Met the spend, statement closed a few days ago, no bonus yet. What are my chances? Worth an SM to see if they are pending somehow?
Just check if they are pending either by calling MR ,or online by points summary
Title: Re: New Amex Bonus Terms
Post by: Smokey Joe Robinson on April 08, 2013, 11:37:27 PM
I was promised by a AMEX rep (who mistakenly said) that i will be getting the points, now they don't want to honor her words.
who can I speak to?
any1 with experience in such a case?

If you have her name, dept info, date and time of call, and her ID number, then you perhaps have a fighting chance if you can get them to pull it up and listen to the recording.
Title: Amex PLatinum sign up bonus denial
Post by: chaim on April 10, 2013, 05:34:02 PM
I signed up for Amex platinum card personal and one for business. I signed up for one on Jan 3,2013 and one on Jan 4, 2013.  At that point Dan had posted 50k bonus on each with 3k spending. I signed up got the spending in the time frame required and AMEX only gave me 25k on personal and ZERO on business , they claim that was the sign up offer at those time. They told me if I can show them a screen shot of the offer then they will honor it, otherwise they arnt budging. ANYONE have any ideas? I need shut cards down already bc every month I stay on cuts into the $450 a year. Anyone have similar experience and can help me out? ( I had not previously had either of the cards so that cant be the reason) Thank you
Title: Re: Amex PLatinum sign up bonus denial
Post by: MEIR613 on April 10, 2013, 05:34:39 PM
Oh, why the new thread ::)
Title: Re: Amex PLatinum sign up bonus denial
Post by: churnbabychurn on April 10, 2013, 05:37:37 PM
I signed up for Amex platinum card personal and one for business. I signed up for one on Jan 3,2013 and one on Jan 4, 2013.  At that point Dan had posted 50k bonus on each with 3k spending. I signed up got the spending in the time frame required and AMEX only gave me 25k on personal and ZERO on business , they claim that was the sign up offer at those time. They told me if I can show them a screen shot of the offer then they will honor it, otherwise they arnt budging. ANYONE have any ideas? I need shut cards down already bc every month I stay on cuts into the $450 a year. Anyone have similar experience and can help me out? ( I had not previously had either of the cards so that cant be the reason) Thank you
did you have any other amex charge cards recently?
Title: Re: Amex PLatinum sign up bonus denial
Post by: shimino1 on April 10, 2013, 06:43:14 PM
Oh, why the new thread ::)

please be patient with us rookies we appreciate all the great and helpful advice but were new and don't always know were to look
Title: Re: Amex PLatinum sign up bonus denial
Post by: meshugener on April 10, 2013, 06:55:35 PM
please be patient with us rookies we appreciate all the great and helpful advice but were new and don't always know were to look
No excuses. Search.
Title: Re: Amex PLatinum sign up bonus denial
Post by: Moshe123 on April 10, 2013, 07:00:00 PM
No excuses. Search.

Cut him some slack.
Title: Re: Amex PLatinum sign up bonus denial
Post by: shimino1 on April 10, 2013, 07:17:14 PM
No excuses. Search.

let me guss, you never made a mistake as a new ddf'er :)
Title: Re: New Amex Bonus Terms
Post by: dovy2 on April 10, 2013, 07:35:24 PM
If you have her name, dept info, date and time of call, and her ID number, then you perhaps have a fighting chance if you can get them to pull it up and listen to the recording.
but who to speak to?
regular rep's and reg supervisors don't have authority
Title: Re: Amex PLatinum sign up bonus denial
Post by: MEIR613 on April 10, 2013, 08:04:51 PM
please be patient with us rookies we appreciate all the great and helpful advice but were new and don't always know were to look
I know, I am one too. But there is a lot of information of DDF and usually the question you have is already answered.

I don't want discourage you from asking questions, just trying to encourage you to read because your answer will most probably be there.
Title: Re: Amex PLatinum sign up bonus denial
Post by: shimino1 on April 10, 2013, 08:26:03 PM
I know, I am one too. But there is a lot of information of DDF and usually the question you have is already answered.

I don't want discourage you from asking questions, just trying to encourage you to read because your answer will most probably be there.

probably true but the info isent always up to date but in that case maybe we shuld just continue an existing thread
Title: Re: New Amex Bonus Terms
Post by: Smokey Joe Robinson on April 10, 2013, 10:23:18 PM
but who to speak to?
regular rep's and reg supervisors don't have authority

corporate or the correspondence unit. You usually need to mail a letter to them. You can try to get it escalated by calling in as well, but you never know where your message is sent.
Title: Re: New Amex Bonus Terms
Post by: Matovu on April 11, 2013, 10:35:03 AM
Most people did not have luck with the 100K bonus in the beggininng of the year.

I did though...

i don;t know why.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 11, 2013, 10:55:41 AM
Most people did not have luck with the 100K bonus in the beggininng of the year.

I did though...

i don;t know why.

Those that had luck is because they were within the T&Cs.
Title: Re: New Amex Bonus Terms
Post by: Dan on April 11, 2013, 11:01:21 AM
Not me :)
Title: Re: New Amex Bonus Terms
Post by: jaywhy on April 11, 2013, 12:52:42 PM
Not me :)
You are the outlier :)
Title: AMEX PLatinum sign up bonus denial
Post by: chaim on April 11, 2013, 02:07:26 PM
anyone have screen shot from jan 3 or 4th 2013 for Amex platinum sign up bonus? I signed up for Business and personal platinum cards and they gave me zero points on business and only 25k on consumer, AMEX claims that was sign up offer and DAN posted for 50k a piece. Thank you
Title: Re: New Amex Bonus Terms
Post by: TC610 on April 11, 2013, 04:27:15 PM
Not me :)

So what exactly are you doing that nearly every other person in this forum is not doing?  You say you're getting the bonuses but aren't saying what you're doing to get them.  I for one got 0 bonus points from my last 3BM with AMEX even after multiple HUCAs and reps saying "you met the conditions...not sure why you're not getting the bonus...I'll forward this to marketing..."
Title: Re: New Amex Bonus Terms
Post by: Hudi on April 11, 2013, 06:35:26 PM
So what exactly are you doing that nearly every other person in this forum is not doing?  You say you're getting the bonuses but aren't saying what you're doing to get them.  I for one got 0 bonus points from my last 3BM with AMEX even after multiple HUCAs and reps saying "you met the conditions...not sure why you're not getting the bonus...I'll forward this to marketing..."

Maybe they flag popular bloggers for leniency not wanting to deal the backlash.   
Title: Re: New Amex Bonus Terms
Post by: Dan on April 11, 2013, 09:51:24 PM
I get a new MR (and SPG) account each time. Been that way for me forever.
Title: Re: New Amex Bonus Terms
Post by: asd on April 11, 2013, 11:12:33 PM
how do you get a new mr acct.
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on April 11, 2013, 11:13:10 PM
I get a new MR (and SPG) account each time. Been that way for me forever.
Stop teasing us commoners :)
Title: 50k Gold Card bonus despite already having a platinum
Post by: geheyman on April 12, 2013, 06:10:00 AM
I found this question asked by many but no answers so I decided to start a new thread hoping for some responses.

Not so long ago, there was an offer for a Premier Rewards Gold card with a signup bonus of 50k through creditcards.com.  The fine print on the offer read:

† Welcome bonus offer not available to applicants who have had this product within the last 12 months or any other Consumer ZYNC®, Green or Gold Card or Platinum Card® account within the last 90 days.

Has anyone had success getting the bonus despite already having one of the cards?  If so, how?
Title: Re: New Amex Bonus Terms
Post by: asks on April 12, 2013, 09:03:54 AM
I get a new MR (and SPG) account each time. Been that way for me forever.
so it's only tracked by MR acct # not SS# or other personal info?
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 12, 2013, 09:06:52 AM
so it's only tracked by MR acct # not SS# or other personal info?

Seems so.
Title: Re: New Amex Bonus Terms
Post by: asks on April 12, 2013, 09:08:50 AM
Seems so.

Yeah, so to get a "new" MR acct, one needs to close the old ones first?
Assuming if you don't close it, then a new app will automatically roll into any existing MR acct.
Title: Re: New Amex Bonus Terms
Post by: henche on April 12, 2013, 09:09:21 AM
I get a new MR (and SPG) account each time. Been that way for me forever.

yah, I also always do that. But I'm still having trouble with my last SPG. I have a good tayna, because I called them after two months to ask how much longer I had to spend and how much I had to spend bec I was spaced out. And they told me what to spend, and didn't say I was ineligible. That sounds like an offer and acceptance to me.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 12, 2013, 09:12:09 AM
yah, I also always do that. But I'm still having trouble with my last SPG. I have a good tayna, because I called them after two months to ask how much longer I had to spend and how much I had to spend bec I was spaced out. And they told me what to spend, and didn't say I was ineligible. That sounds like an offer and acceptance to me.

When do you make the new MR number?
Title: Re: New Amex Bonus Terms
Post by: asks on April 12, 2013, 09:25:48 AM
When do you make the new MR number?
prob auto-generated on new app
Title: Re: New Amex Bonus Terms
Post by: TC610 on April 12, 2013, 10:00:57 AM
I get a new MR (and SPG) account each time. Been that way for me forever.

On my 4BM from 6 months ago, I opened a MB Plat, MR Gold, SPG Biz, and SPG consumer.  I got the 50k for MB Plat (new MR account), but the MR Gold was assigned the same MR number and I got denied the bonus...I can get behind that being the reason for you getting the bonus and no one else getting it.

Prior to the 4BM I started 2 new SPG accounts and applied for the SPG Biz and SPG Consumer using those 2 new SPG account numbers.  At some point those 2 SPG accounts were automatically merged (definitely not by me) to my main SPG account.  I guess when I create a new SPG account I need to vary some of the information so that the accounts don't automatically get merged.

Thanks for the clear explanation.
Title: Re: New Amex Bonus Terms
Post by: PETERP on April 12, 2013, 11:02:38 AM
When do you make the new MR number?


When and how ?
Title: Re: New Amex Bonus Terms
Post by: Smokey Joe Robinson on April 12, 2013, 11:47:30 AM
On my 4BM from 6 months ago, I opened a MB Plat, MR Gold, SPG Biz, and SPG consumer.  I got the 50k for MB Plat (new MR account), but the MR Gold was assigned the same MR number and I got denied the bonus...I can get behind that being the reason for you getting the bonus and no one else getting it.

Prior to the 4BM I started 2 new SPG accounts and applied for the SPG Biz and SPG Consumer using those 2 new SPG account numbers.  At some point those 2 SPG accounts were automatically merged (definitely not by me) to my main SPG account.  I guess when I create a new SPG account I need to vary some of the information so that the accounts don't automatically get merged.

Thanks for the clear explanation.

Strange that you got denied on the PRG with a MB plat as they are different families. Did you fight?
Title: 100k Bonus Points issue with Amex
Post by: cbarkly on April 12, 2013, 01:03:26 PM
I wasnt thinking and signed up for the 100k amex plat deal and already had one within last 12 months.  Is there anything I can say/do to have amex give me the points?? 




I have SM'd and HUCA'd to no avail as of yet.  I keep getting the following remarks:


Thank you for taking your valuable time to email us.

Please know that welcome bonus offer is not available to applicants who have had this product or any other Business Gold or Green Card account within the last 12 months.

As per our records, you have a Business Platinum Card ending in ***** which was recently cancelled on 03/**/2013.

Since you already had the same card within the last 12 months, I am afraid, you would not be eligible for the bonus points on your existing Business Platinum Card.

Thank you for your patience and understanding.


(ps: the cancellation of the card had nothing to do with my attempt to get points - i cancelled it for another reason not relevant to this conversation)
Title: Re: 100k Bonus Points issue with Amex
Post by: yaakov s on April 12, 2013, 01:10:08 PM
Check this thread vital info in here http://forums.dansdeals.com/index.php?topic=27300.0  :)

Or you might have more luck looking at  a thread a few lines down http://forums.dansdeals.com/index.php?topic=21457.0
Title: Re: 50k Gold Card bonus despite already having a platinum
Post by: whacked1 on April 12, 2013, 01:25:40 PM
I must've read this/similar q at least 5 times. The reason why you didn't find your answer is because there is no straight out answer, that's what YMMV means. Officially you can't get it. But if you're really good some have reported success. No need for this thread though
Title: Re: 100k Bonus Points issue with Amex
Post by: Shmulyg on April 12, 2013, 01:28:54 PM
Is there anything I can say/do to have amex give me the points?? 
The only tried and proven way is to go to Profile/Name/Edit and change it to Dan  :)
Title: Re: 50k Gold Card bonus despite already having a platinum
Post by: Shmulyg on April 12, 2013, 01:44:52 PM
I must've read this/similar q at least 5 times. The reason why you didn't find your answer is because there is no straight out answer, that's what YMMV means. Officially you can't get it. But if you're really good some have reported success. No need for this thread though
+1
Should be merged with "New Amex Bonus Terms."
Title: Re: 100k Bonus Points issue with Amex
Post by: Moshe123 on April 12, 2013, 02:29:58 PM
No chance.
Title: Re: 100k Bonus Points issue with Amex
Post by: PETERP on April 12, 2013, 04:12:57 PM
No chance.

Why ?
Title: Re: 100k Bonus Points issue with Amex
Post by: Moshe123 on April 12, 2013, 04:17:18 PM
Why ?

Because amex cracked down hard. No exceptions.
Title: Re: 100k Bonus Points issue with Amex
Post by: PETERP on April 12, 2013, 04:28:38 PM
Because amex cracked down hard. No exceptions.

Meant why not merge thread .

 I said Amex intentionally made their T & Cs vague and confusing , months ago . For most second timers I could almost always make the case for Amex denying a bonus if they so chose.

I have SM them 8 times and its like Abbot And Costello skit , who's on first .

Title: Re: New Amex Bonus Terms
Post by: ari2955 on April 12, 2013, 05:58:33 PM
What's the big secret?? Can somebody just please answer the question
How do u create a new MR acct??
Title: Re: New Amex Bonus Terms
Post by: aryeh1 on April 14, 2013, 01:33:01 AM
What's the big secret?? Can somebody just please answer the question
How do u create a new MR acct??
PUTPAC
Title: Re: New Amex Bonus Terms
Post by: shimino1 on April 14, 2013, 07:29:17 AM
PUTPAC
PUTPAC?
Title: Re: New Amex Bonus Terms
Post by: ashers on April 14, 2013, 08:28:36 AM
PUTPAC?
http://wiki.dansdeals.com/Acronyms (http://wiki.dansdeals.com/Acronyms)
Title: Re: New Amex Bonus Terms
Post by: shimino1 on April 14, 2013, 08:33:01 AM
http://wiki.dansdeals.com/Acronyms (http://wiki.dansdeals.com/Acronyms)
thanks i tried finding the acronyms page and couldent
Title: Re: New Amex Bonus Terms
Post by: Fish Tank on April 14, 2013, 04:10:25 PM
I applied for the business platinum card and the PRG at the same time.

Amex linked them together to one membership rewards account.

Will I get the bonus on both?
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on April 14, 2013, 04:14:28 PM
I applied for the business platinum card and the PRG at the same time.

Amex linked them together to one membership rewards account.

Will I get the bonus on both?
Yes. Biz and personal don't mix (unless you don't fit the terms for other reasons).
Title: Re: New Amex Bonus Terms
Post by: Fish Tank on April 14, 2013, 04:21:01 PM
Yes. Biz and personal don't mix (unless you don't fit the terms for other reasons).
Okay. Thank you.

I had the consumer plat, and the Mercedes plat about 8 months ago.
From what I read here, that shouldn't interfere either. Please let me know if i'm incorrect.

Thank you again.
Title: Re: New Amex Bonus Terms
Post by: Smokey Joe Robinson on April 14, 2013, 04:28:24 PM
Okay. Thank you.

I had the consumer plat, and the Mercedes plat about 8 months ago.
From what I read here, that shouldn't interfere either. Please let me know if i'm incorrect.

Thank you again.

you seem to be good to go. shouldnt interfere
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on April 14, 2013, 04:28:52 PM
Okay. Thank you.

I had the consumer plat, and the Mercedes plat about 8 months ago.
From what I read here, that shouldn't interfere either. Please let me know if i'm incorrect.

Thank you again.
Correct, AFAIK.
Title: Re: New Amex Bonus Terms
Post by: Fish Tank on April 14, 2013, 04:32:33 PM
you seem to be good to go. shouldnt interfere
Correct, AFAIK.
Thank you
Title: Re: New Amex Bonus Terms
Post by: sim on April 14, 2013, 06:34:07 PM
I currently have the prg I signed up for it about  2 months ago, would i be able to get the  MB plat and regular Plat in a 2bm?
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on April 14, 2013, 06:38:52 PM
I currently have the prg I signed up for it about  2 months ago, would i be able to get the  MB plat and regular Plat in a 2bm?
MB Plat and not regular Plat.
Title: Re: New Amex Bonus Terms
Post by: sim on April 14, 2013, 07:17:30 PM
MB Plat and not regular Plat.
thanks
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on April 14, 2013, 07:24:32 PM
MB Plat and not regular Plat.
Anyone up for a wiki for this thread? The Amex card family trees can be somewhat complex sometimes.
Title: Re: New Amex Bonus Terms
Post by: ari2955 on April 17, 2013, 02:48:04 AM
I get a new MR (and SPG) account each time. Been that way for me forever.
What's the big secret?? Can somebody just please answer the question
How do u create a new MR acct??
PUTPAC

what, ask them to create a new MR before or after applying for my new card? (I can't close my current MR acc)
Title: Re: New Amex Bonus Terms
Post by: eli1571 on April 17, 2013, 09:38:50 AM
so bottom line how long do i have to wait after cancelling a card (plat gold etc) to open a new one ?
what if i have a one of them open will it still help if i cancel and wait or its only if i don't have any cards from this family open ?
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on April 17, 2013, 09:40:37 AM
so bottom line how long do i have to wait after cancelling a card (plat gold etc) to open a new one ?
what if i have a one of them open will it still help if i cancel and wait or its only if i don't have any cards from this family open ?
If you are trying for a sign up bonus then the official terms are 12 months after close. Some have reported success anyway but it's VERY VERY YMMV. I wouldn't bank on it.
Check the T&C, for gold it says from the family (gold, plat, zync - blue doesn't count). Plat sometimes says only plat, sometimes all from family.
Title: Re: New Amex Bonus Terms
Post by: shimino1 on April 17, 2013, 09:42:23 AM
A wiki would help.
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on April 17, 2013, 09:46:16 AM
A wiki would help.
I don't understand the confusion. Read the T&C on you application.
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on April 17, 2013, 09:48:39 AM
A wiki would help.
wiki added.
Title: Re: New Amex Bonus Terms
Post by: shimino1 on April 17, 2013, 09:52:38 AM
I don't understand the confusion. Read the T&C on you application.
I prefer to get info from ppl with experiance at beating the system rather then from the system
Title: Re: New Amex Bonus Terms
Post by: shimino1 on April 17, 2013, 09:54:47 AM
wiki added.
thanks for the AMAZING wiki ;D
Title: Re: New Amex Bonus Terms
Post by: eli1571 on April 17, 2013, 09:55:52 AM
If you are trying for a sign up bonus then the official terms are 12 months after close. Some have reported success anyway but it's VERY VERY YMMV. I wouldn't bank on it.
Check the T&C, for gold it says from the family (gold, plat, zync - blue doesn't count). Plat sometimes says only plat, sometimes all from family.
any clue in regard to question 2 if i got the plat open but its 12 months since i cancelled the gold or vice versa will i still get the bonus
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on April 17, 2013, 10:03:29 AM
thanks for the AMAZING wiki ;D
I appreciate the recognition. It took alot of work to get it done. Sorry if I was being a bit short, it's just frustrating when people ask questions that are right there in black and white.  I may not have understood that he was trying to beat the terms, if so I  apologize.  It sounded like he was asking a question about obvious T&C.
Title: Re: New Amex Bonus Terms
Post by: shimino1 on April 17, 2013, 10:07:25 AM
I appreciate the recognition. It took alot of work to get it done. Sorry if I was being a bit short, it's just frustrating when people ask questions that are right there in black and white.  I may not have understood that he was trying to beat the terms, if so I  apologize.  It sounded like he was asking a question about obvious T&C.
No offense taken. I always read the t&c but some stuff arent black and white, is mb plat and reg plat considerd the same family? if you got prg 2 months ago and were targeted for upgrade offer will u get the bonus? etc'
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on April 17, 2013, 10:12:38 AM
No offense taken. I always read the t&c but some stuff arent black and white, is mb plat and reg plat considerd the same family?
Yes, however the MB only restricts from platinum in last 12 months. standard plat is any in family.
if you got prg 2 months ago and were targeted for upgrade offer will u get the bonus? etc'
upgrades are different, however if you had the platinum in last year you will nto get the offer on upgrade.
Title: Re: New Amex Bonus Terms
Post by: CountValentine on April 17, 2013, 10:14:28 AM
I prefer to get info from ppl with experiance at beating the system rather then from the system
+1
Title: Re: New Amex Bonus Terms
Post by: henche on April 17, 2013, 10:16:16 AM
So I finally got this message, when I complained that I had asked in the middle and they had told me how much more I had to spend and by when--on that account.

Dear Mr. Henche,

I am extremely sorry for the inconvenience caused.

We have created promotional incentives for first time customers as a way for them to try the benefits of the rewards program. Given this, all existing Cardmembers who have / have had the same product or a product within the same family are not eligible to receive the welcome bonus as the offer available on your Card states:

?The Welcome Bonus offer is not available to applicants who have had this product within the last 12 months or any other Consumer Delta SkyMiles Credit Card account within the last 90 days.? Henche's note: The card was an spg, not a delta skymiles, they are reading from the wrong T&C

However, considering the incorrect information you received, I have forwarded your comments to the concerned team for further review. Their investigation may take upto two billing cycles.

We appreciate your patience and cooperation in this matter.

Sincerely,                                           
Mashteen Bakir                                           
Email Servicing Team                                           
American Express Interactive Services
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 17, 2013, 10:27:10 AM
So I finally got this message, when I complained that I had asked in the middle and they had told me how much more I had to spend and by when--on that account.

Dear Mr. Henche,

I am extremely sorry for the inconvenience caused.

We have created promotional incentives for first time customers as a way for them to try the benefits of the rewards program. Given this, all existing Cardmembers who have / have had the same product or a product within the same family are not eligible to receive the welcome bonus as the offer available on your Card states:

?The Welcome Bonus offer is not available to applicants who have had this product within the last 12 months or any other Consumer Delta SkyMiles Credit Card account within the last 90 days.? Henche's note: The card was an spg, not a delta skymiles, they are reading from the wrong T&C

However, considering the incorrect information you received, I have forwarded your comments to the concerned team for further review. Their investigation may take upto two billing cycles.

We appreciate your patience and cooperation in this matter.

Sincerely,                                           
Mashteen Bakir                                           
Email Servicing Team                                           
American Express Interactive Services

OMG!

Mashteen Bakir!

Why not Al Haritzpa?   ::) ::)
Title: Re: New Amex Bonus Terms
Post by: jaywhy on April 17, 2013, 10:29:41 AM
OMG!

Mashteen Bakir!

Why not Al Haritzpa?   ::) ::)
ALOL!!!  :D
Title: Re: New Amex Bonus Terms
Post by: asks on April 17, 2013, 10:38:05 AM
+1
that's what DFF is all about!!
 ;)
Title: Re: New Amex Bonus Terms
Post by: PETERP on April 17, 2013, 11:14:41 AM
Yes, however the MB only restricts from platinum in last 12 months. standard plat is any in family.upgrades are different, however if you had the platinum in last year you will nto get the offer on upgrade.

 Are you sure MB Plat and personal Plat are in same family ?

 I presently have MB plat and was told by SM in very vaugue, nuanced language,  that I would be eligible for personal Platinum one year after I cancelled my old Personal Platinum
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on April 17, 2013, 12:19:18 PM
Are you sure MB Plat and personal Plat are in same family ?

 I presently have MB plat and was told by SM in very vaugue, nuanced language,  that I would be eligible for personal Platinum one year after I cancelled my old Personal Platinum
hmmm...I just reread the terms I think they are the same family,however for platinum cards i would imagine you can have one and still get the other since they are different "products". However for PRG any platinum would negate it (within 90 days) T&C from PRG app-->
Quote
"Welcome bonus offer not available to applicants who have had this product within the last 12 months or any other Consumer ZYNC®, Green or Gold Card or Platinum Card® account within the last 90 days."
Title: Re: New Amex Bonus Terms
Post by: PETERP on April 17, 2013, 01:31:09 PM
hmmm...I just reread the terms I think they are the same family,however for platinum cards i would imagine you can have one and still get the other since they are different "products". However for PRG any platinum would negate it (within 90 days) T&C from PRG app-->

 I sent 6 SMs to Amex re product, product family , all the redundant if not intentionally vauge ways they refer to their cards, and now its as clear as MUD    :)
Title: Re: New Amex Bonus Terms
Post by: Baruch on April 17, 2013, 02:56:24 PM
Love the wiki!
Title: Re: New Amex Bonus Terms
Post by: PETERP on April 17, 2013, 03:50:00 PM
  +1  Me too! But "usually" no crossover means YMMV right ?
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on April 17, 2013, 04:14:36 PM
  +1  Me too! But "usually" no crossover means YMMV right ?
In this case it means that AFAIK the T&C don't have crossover, but I could be mistaken.
Title: Re: New Amex Bonus Terms
Post by: PETERP on April 17, 2013, 04:17:12 PM
In this case it means that AFAIK the T&C don't have crossover, but I could be mistaken.

  Thats the million dollar question . I will try for my pers  Plat in 2 months although I have the MB Plat and they say that it is a different product .

 Lets see if I get the bonus  ;)
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on April 17, 2013, 04:17:59 PM

  Thats the million dollar question . I will try for my pers  Plat in 2 months although I have the MB Plat and they say that it is a different product .

 Lets see if I get the bonus  ;)
My guess is that you will get it.
Title: Re: New Amex Bonus Terms
Post by: Smokey Joe Robinson on April 17, 2013, 09:17:37 PM


  Thats the million dollar question . I will try for my pers  Plat in 2 months although I have the MB Plat and they say that it is a different product .

 Lets see if I get the bonus  ;)

My guess is that you will get it.

I saw reports on FT and elsewhere saying they got it as MB is different fam.
Title: Re: New Amex Bonus Terms
Post by: ajs625 on April 17, 2013, 10:42:53 PM
You can apply for whatever AMEX card after you applied say 3 months earlier, just call up and don't SM and you'll get your points.
Title: Re: New Amex Bonus Terms
Post by: yaakov s on April 17, 2013, 10:50:02 PM
You can apply for whatever AMEX card after you applied say 3 months earlier, just call up and don't SM and you'll get your points.
Before you make such a wild claim . Please be sure you have your facts 100% accurate , and verified from multiple sources.
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on April 17, 2013, 11:55:30 PM
Before you make such a wild claim . Please be sure you have your facts 100% accurate , and verified from multiple sources.
A "wild claim" would be a gross understatement... It's blatantly false.
Title: Re: New Amex Bonus Terms
Post by: Baruch on April 18, 2013, 12:04:44 AM
Before you make such a wild claim . Please be sure you have your facts 100% accurate , and verified from multiple sources.
Well said.
Title: Re: New Amex Bonus Terms
Post by: Saver2000 on April 18, 2013, 12:13:14 AM
You can apply for whatever AMEX card after you applied say 3 months earlier, just call up and don't SM and you'll get your points.
-100
Title: Re: New Amex Bonus Terms
Post by: MnM1130 on April 18, 2013, 10:14:44 AM
was waiting for 50k points to show up on my gold amex business card- and its been a few months. I called several times and they told me i would get those points (i had a platinum card closed 2 months b4 that one) ps- i wrote them a sm and said im still waiting for those points when will i see them? and the rep told me i wont be getting them cus it was closed less than 3 months b4. I didnt bother fighting them cus ive tried it in the past and didnt get anywhere. I just wrote the rep a message back saying how frustrated i am how each rep tells me a diff thing, and im upset about this matter. PS- she wrote back:
Dear Mnm1130

I am sorry to hear about your disappointment and regret for the previous reply.

Please do not worry, as I value your membership with us, I have immediately issued 50,000 points to your account.

Please check your point balance after 24 hours at

I hope that I have addressed your concern to your satisfaction and also provided excellent customer service to you that you truly deserve.

Your membership since 2007 is truly valued and we look forward to serving you.
   
Have an excellent day!

Sincerely,     
     
Nikita Negi     
Email Servicing Team     
American Express Customer Care

YAY!
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 18, 2013, 10:16:44 AM
was waiting for 50k points to show up on my gold amex business card- and its been a few months. I called several times and they told me i would get those points (i had a platinum card closed 2 months b4 that one) ps- i wrote them a sm and said im still waiting for those points when will i see them? and the rep told me i wont be getting them cus it was closed less than 3 months b4. I didnt bother fighting them cus ive tried it in the past and didnt get anywhere. I just wrote the rep a message back saying how frustrated i am how each rep tells me a diff thing, and im upset about this matter. PS- she wrote back:
Dear Mnm1130

I am sorry to hear about your disappointment and regret for the previous reply.

Please do not worry, as I value your membership with us, I have immediately issued 50,000 points to your account.

Please check your point balance after 24 hours at

I hope that I have addressed your concern to your satisfaction and also provided excellent customer service to you that you truly deserve.

Your membership since 2007 is truly valued and we look forward to serving you.
   
Have an excellent day!

Sincerely,     
     
Nikita Negi     
Email Servicing Team     
American Express Customer Care

YAY!

Yay!

That's because you didn't get Mashteen Bakir....
Title: Re: New Amex Bonus Terms
Post by: henche on April 18, 2013, 01:04:09 PM
Yay!

That's because you didn't get Mashteen Bakir....

Well, where there is one there can be more. It is time to HUCA this to death
Title: churn SPG
Post by: ethana on April 18, 2013, 01:27:12 PM
Hi all,
Is there a way to churn the SPG card if its been less than 12 months. Do I need to cancel my current one before I apply for a new one?
Title: Re: churn SPG
Post by: noturbizniss on April 18, 2013, 01:29:19 PM
Hi all,
Is there a way to churn the SPG card if its been less than 12 months. Do I need to cancel my current one before I apply for a new one?
Welcome - there's a general credit card discussion thread stickied on top, as well as a thread on the page here about the new amex terms where variations of this have been discussed.
Officially, the answer is no, however Dan, and others have reported that they got the bonus while still having the card open. You can def apply for business if you have personal open and get it.
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on April 18, 2013, 01:34:33 PM
Wow, mods are quick on the reallocation of new threads to appropriate existing threads today!
Title: Re: New Amex Bonus Terms
Post by: Smokey Joe Robinson on April 18, 2013, 01:43:57 PM
Well, where there is one there can be more. It is time to HUCA this to death

+1, fighting for something else and gave up. Going to give it another round

which department in SM did you send to MNM? (I assume MR, but which sub department under that?)
Title: Re: New Amex Bonus Terms
Post by: dovy2 on April 18, 2013, 04:33:59 PM
was waiting for 50k points to show up on my gold amex business card- and its been a few months. I called several times and they told me i would get those points (i had a platinum card closed 2 months b4 that one) ps- i wrote them a sm and said im still waiting for those points when will i see them? and the rep told me i wont be getting them cus it was closed less than 3 months b4. I didnt bother fighting them cus ive tried it in the past and didnt get anywhere. I just wrote the rep a message back saying how frustrated i am how each rep tells me a diff thing, and im upset about this matter. PS- she wrote back:
Dear Mnm1130

I am sorry to hear about your disappointment and regret for the previous reply.

Please do not worry, as I value your membership with us, I have immediately issued 50,000 points to your account.

Please check your point balance after 24 hours at

I hope that I have addressed your concern to your satisfaction and also provided excellent customer service to you that you truly deserve.

Your membership since 2007 is truly valued and we look forward to serving you.
   
Have an excellent day!

Sincerely,     
     
Nikita Negi     
Email Servicing Team     
American Express Customer Care

YAY!

which deptmt did you write to? cuz whenever I try, they automatically forward it to the same "mashteen bakeer" gets hold of it and writes "I still rmember our previos discussions..." blah blah blah
Title: Re: churn SPG
Post by: Shmulyg on April 18, 2013, 06:01:32 PM
Hi all,
Is there a way to churn the SPG card if its been less than 12 months. Do I need to cancel my current one before I apply for a new one?
You have to close it and wait 12 months from then to get the bonus upon reopening. However, personal and business don't intermingle, so whichever one you have now, you could open the other one and get the bonus.
Title: Re: New Amex Bonus Terms
Post by: MnM1130 on April 18, 2013, 06:34:29 PM
+1, fighting for something else and gave up. Going to give it another round

which department in SM did you send to MNM? (I assume MR, but which sub department under that?)
I can check for you.. I gave up on many other ones..
Title: Re: New Amex Bonus Terms
Post by: shimino1 on April 20, 2013, 04:32:50 PM
which deptmt did you write to? cuz whenever I try, they automatically forward it to the same "mashteen bakeer" gets hold of it and writes "I still rmember our previos discussions..." blah blah blah
Sorry to hear that. LOVE the name "mashteen bakeer", you should send him translation of his name in hebrew  ;D ;D ;D
Title: Re: New Amex Bonus Terms
Post by: dirah on April 20, 2013, 07:38:52 PM
OMG!
Mashteen Bakir!
Why not Al Haritzpa?   ::) ::)
Sorry to hear that. LOVE the name "mashteen bakeer", you should send him translation of his name in hebrew  ;D ;D ;D
מלכים ב פרק ט
ואבד כל בית אחאב והכרתי לאחאב משתין בקיר ועצור ועזוב בישראל
ונאמר אמן
Title: Re: New Amex Bonus Terms
Post by: dovy2 on April 20, 2013, 11:39:22 PM
מלכים ב פרק ט
ואבד כל בית אחאב והכרתי לאחאב משתין בקיר ועצור ועזוב בישראל
ונאמר אמן
it's actually first used in shmuel aleph, where the context is more "exciting"...
Dovid is muttering to himself how he will wipe out Naval's whole family, and he won't leave not one "masteen bakeer" left...

btw, I don't think that was the rep's name, I think the poster changed it.. (or is is?)
Title: Re: New Amex Bonus Terms
Post by: henche on April 20, 2013, 11:48:14 PM


btw, I don't think that was the rep's name, I think the poster changed it.. (or is is?)

yah, it's my friend's dad's joke. Ask Q274 what his Q number is
Title: Re: New Amex Bonus Terms
Post by: dirah on April 21, 2013, 06:20:47 AM
it's actually first used in shmuel aleph, where the context is more "exciting"...
Dovid is muttering to himself how he will wipe out Naval's whole family, and he won't leave not one "masteen bakeer" left...
It appears close to ten times - just grabbed any.
Title: Re: New Amex Bonus Terms
Post by: margol on April 22, 2013, 06:34:13 PM
well - wish I had read this thread before I applied for 2 gold biz gold reward cards - I currently have one for one of my biz's and applied for 2 other biz's - one of which got a plat bonus and cancelled the plat card last year.  bonus for the new cards didn't post - and I idiotically called to see where it was - and the rep told me - no bonus because I cancelled plat within 12 months - based on this thread - seems that my current biz gold for another company is really the issue to contend with - has anyone had any luck arguing that the card is for different entities?  I am going to write a sm but any advice is appreciated - I did read the first 7 pages of this post - but given the size of the post - I just can't read every page - my apologies in advance if this has been answered before and thanks in advance for anyone's help!!

JM
Title: Re: New Amex Bonus Terms
Post by: Hudi on April 22, 2013, 06:45:53 PM
Anyone know what Nikita Negi's hours are or which dept.?
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on April 22, 2013, 07:02:49 PM
well - wish I had read this thread before I applied for 2 gold biz gold reward cards - I currently have one for one of my biz's and applied for 2 other biz's - one of which got a plat bonus and cancelled the plat card last year.  bonus for the new cards didn't post - and I idiotically called to see where it was - and the rep told me - no bonus because I cancelled plat within 12 months - based on this thread - seems that my current biz gold for another company is really the issue to contend with - has anyone had any luck arguing that the card is for different entities?  I am going to write a sm but any advice is appreciated - I did read the first 7 pages of this post - but given the size of the post - I just can't read every page - my apologies in advance if this has been answered before and thanks in advance for anyone's help!!

JM
Good luck, it doesn't seem likely.Only way people get it is if they give it automatically. I haven't seen anyone get it with SM/calling.  Terms are pretty clear on the app page. Sorry.
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on April 22, 2013, 07:24:47 PM
Good luck, it doesn't seem likely.Only way people get it is if they give it automatically. I haven't seen anyone get it with SM/calling.  Terms are pretty clear on the app page. Sorry.
There has been one:
was waiting for 50k points to show up on my gold amex business card- and its been a few months. I called several times and they told me i would get those points (i had a platinum card closed 2 months b4 that one) ps- i wrote them a sm and said im still waiting for those points when will i see them? and the rep told me i wont be getting them cus it was closed less than 3 months b4. I didnt bother fighting them cus ive tried it in the past and didnt get anywhere. I just wrote the rep a message back saying how frustrated i am how each rep tells me a diff thing, and im upset about this matter. PS- she wrote back:
Dear Mnm1130

I am sorry to hear about your disappointment and regret for the previous reply.

Please do not worry, as I value your membership with us, I have immediately issued 50,000 points to your account.

Please check your point balance after 24 hours at

I hope that I have addressed your concern to your satisfaction and also provided excellent customer service to you that you truly deserve.

Your membership since 2007 is truly valued and we look forward to serving you.
   
Have an excellent day!

Sincerely,     
     
Nikita Negi     
Email Servicing Team     
American Express Customer Care

YAY!
Title: Re: New Amex Bonus Terms
Post by: MnM1130 on April 22, 2013, 07:34:32 PM
Response (Nikita Negi_MR)     04/17/2013 11:44 PM
Title: Re: New Amex Bonus Terms
Post by: margol on April 22, 2013, 07:41:26 PM
Thanks all - will try!!  will report back bl'n - I have 150K miles riding on this one!!! 
Title: Re: New Amex Bonus Terms
Post by: dirah on April 22, 2013, 08:04:01 PM
Didn't get the bonus, and it turns out that I miscalculated close date by a couple of days.  >:( >:( >:(
AMEX provided me the exact close date.
Multiple SM's and HUCA's didn't help.

I guess the best current AMEX strategy is to close all cards ASAP after getting points, in order to reapply 12 months later.
That means no AMEX cards for me, for at least a couple of months.
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on April 22, 2013, 08:05:34 PM
Thanks all - will try!!  will report back bl'n - I have 150K miles riding on this one!!!
Hope Nikita Negi is on hand... :)
Good luck!
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on April 22, 2013, 08:06:52 PM
I guess the best current AMEX strategy is to close all cards ASAP after getting points, in order to reapply 12 months later.
That means no AMEX cards for me, for at least a couple of months.
That's been my new MO for some time now :)
Title: Re: New Amex Bonus Terms
Post by: dirah on April 22, 2013, 08:15:07 PM
Didn't get the bonus, and it turns out that I miscalculated close date by a couple of days.  >:( >:( >:(
AMEX provided me the exact close date.
Multiple SM's and HUCA's didn't help.
As a last ditch effort, I called up and said that if I don't get the points, it is not worth paying the annual fee (Platinum), and I would like to close the account.
Rep responds, "Sir, I see that you have had five platinum cards in the last three years, and that each time you have closed the account shortly after getting the points. Is there a reason you apply for this card other than to get the points?"
Ouch.
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on April 22, 2013, 08:42:12 PM
As a last ditch effort, I called up and said that if I don't get the points, it is not worth paying the annual fee (Platinum), and I would like to close the account.
Rep responds, "Sir, I see that you have had five platinum cards in the last three years, and that each time you have closed the account shortly after getting the points. Is there a reason you apply for this card other than to get the points?"
Ouch.
Ouch indeed.
Title: Re: New Amex Bonus Terms
Post by: dirah on April 23, 2013, 08:36:15 PM
Not me :)
If you don't mind me asking, when was the last time you opened a card and got the bonus?
I get a new MR (and SPG) account each time. Been that way for me forever.
On my most recent, I did not have a MR account for about nine months prior, and a new account was generated. It still did not help.
[Multiply that by two - myself and spouse.]
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on April 23, 2013, 08:59:37 PM
If you don't mind me asking, when was the last time you opened a card and got the bonus?On my most recent, I did not have a MR account for about nine months prior, and a new account was generated. It still did not help.
[Multiply that by two - myself and spouse.]
You still trying to comprehend Dan's supernal ways? Give it up!
כי לא מחשבותי מחשבותיכם ולא דרכיכם דרכי...
Title: Re: New Amex Bonus Terms
Post by: yaakov s on April 23, 2013, 09:58:57 PM
was waiting for 50k points to show up on my gold amex business card- and its been a few months. I called several times and they told me i would get those points (i had a platinum card closed 2 months b4 that one) ps- i wrote them a sm and said im still waiting for those points when will i see them? and the rep told me i wont be getting them cus it was closed less than 3 months b4. I didnt bother fighting them cus ive tried it in the past and didnt get anywhere. I just wrote the rep a message back saying how frustrated i am how each rep tells me a diff thing, and im upset about this matter. PS- she wrote back:
Dear Mnm1130

I am sorry to hear about your disappointment and regret for the previous reply.

Please do not worry, as I value your membership with us, I have immediately issued 50,000 points to your account.

Please check your point balance after 24 hours at

I hope that I have addressed your concern to your satisfaction and also provided excellent customer service to you that you truly deserve.

Your membership since 2007 is truly valued and we look forward to serving you.
   
Have an excellent day!

Sincerely,     
     
Nikita Negi     
Email Servicing Team     
American Express Customer Care

YAY!
Thanks you inspired me I gave up 8 weeks ago after numerous back and forthwas about to close the card and throw in the towel sent this message as a reply to my final rejection 8 weeks ago.

All I could say as a loyal Amex costumer for years Im extremelly saddened by the poor service and very mean way of dealing with this issue. I feel robbed of 50k points of an offer mailed to me . I used to be a vocal supporter to my friends and family and I am very hurt .

Didn't get a response

emailed again

I never got a response to my last email sent a few days ago .
I have been ignored numerous times . Promised that my request will be passed on to another dept 3 months ago , still never received a written reply from that other dept. Promised someone will call me , that never happened.
I would still like the 50k Membership Reward owed to me added to my account
I would also like the fax number and mailing address to your executive offices


Response (S. Jain)     04/23/2013 04:14 PM
Dear yaakov s,

I am a Manager with the Email Servicing Team.

I am sorry for the inconvenience caused to our valued cardmember.

I tried calling you, however, the call reached your voice mail. I request you to reply to this email with the appropriate time to to call.

I see that you have already contacted us many times regarding the bonus offer.

I am sorry for the miscommunication. As a one time exception, I have issued 50,000 reward points to your account.

It was a pleasure to assist you.

Sincerely,           
         
Sarita Jain         
Manager, Email Servicing Team         
American Express Interactive Services

Don't know if it was a factor but I was really solicited for this offer via mail and it was 11.5 months since I closed my last card , thats what I was arguing all along
Title: Re: New Amex Bonus Terms
Post by: Shreknit on April 23, 2013, 10:13:35 PM
Thanks you inspired me I gave up 8 weeks ago after numerous back and forthwas about to close the card and throw in the towel sent this message as a reply to my final rejection 8 weeks ago.

All I could say as a loyal Amex costumer for years Im extremelly saddened by the poor service and very mean way of dealing with this issue. I feel robbed of 50k points of an offer mailed to me . I used to be a vocal supporter to my friends and family and I am very hurt .

Didn't get a response

emailed again

I never got a response to my last email sent a few days ago .
I have been ignored numerous times . Promised that my request will be passed on to another dept 3 months ago , still never received a written reply from that other dept. Promised someone will call me , that never happened.
I would still like the 50k Membership Reward owed to me added to my account
I would also like the fax number and mailing address to your executive offices


Response (S. Jain)     04/23/2013 04:14 PM
Dear yaakov s,

I am a Manager with the Email Servicing Team.

I am sorry for the inconvenience caused to our valued cardmember.

I tried calling you, however, the call reached your voice mail. I request you to reply to this email with the appropriate time to to call.

I see that you have already contacted us many times regarding the bonus offer.

I am sorry for the miscommunication. As a one time exception, I have issued 50,000 reward points to your account.

It was a pleasure to assist you.

Sincerely,           
         
Sarita Jain         
Manager, Email Servicing Team         
American Express Interactive Services

Don't know if it was a factor but I was really solicited for this offer via mail and it was 11.5 months since I closed my last card , thats what I was arguing all along

Great job I'm happy you were persistent!
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 23, 2013, 11:10:37 PM
Thanks you inspired me I gave up 8 weeks ago after numerous back and forthwas about to close the card and throw in the towel sent this message as a reply to my final rejection 8 weeks ago.

All I could say as a loyal Amex costumer for years Im extremelly saddened by the poor service and very mean way of dealing with this issue. I feel robbed of 50k points of an offer mailed to me . I used to be a vocal supporter to my friends and family and I am very hurt .

Didn't get a response

emailed again

I never got a response to my last email sent a few days ago .
I have been ignored numerous times . Promised that my request will be passed on to another dept 3 months ago , still never received a written reply from that other dept. Promised someone will call me , that never happened.
I would still like the 50k Membership Reward owed to me added to my account
I would also like the fax number and mailing address to your executive offices


Response (S. Jain)     04/23/2013 04:14 PM
Dear yaakov s,

I am a Manager with the Email Servicing Team.

I am sorry for the inconvenience caused to our valued cardmember.

I tried calling you, however, the call reached your voice mail. I request you to reply to this email with the appropriate time to to call.

I see that you have already contacted us many times regarding the bonus offer.

I am sorry for the miscommunication. As a one time exception, I have issued 50,000 reward points to your account.

It was a pleasure to assist you.

Sincerely,           
         
Sarita Jain         
Manager, Email Servicing Team         
American Express Interactive Services

Don't know if it was a factor but I was really solicited for this offer via mail and it was 11.5 months since I closed my last card , thats what I was arguing all along

Great news. I guess that persistence is required. That'swwhat I'm doing too.
Title: Re: New Amex Bonus Terms
Post by: Dan on April 23, 2013, 11:30:47 PM
If you don't mind me asking, when was the last time you opened a card and got the bonus?
A few months ago.
Title: Re: New Amex Bonus Terms
Post by: zale on April 24, 2013, 01:20:06 AM
Thanks you inspired me I gave up 8 weeks ago after numerous back and forthwas about to close the card and throw in the towel sent this message as a reply to my final rejection 8 weeks ago.

All I could say as a loyal Amex costumer for years Im extremelly saddened by the poor service and very mean way of dealing with this issue. I feel robbed of 50k points of an offer mailed to me . I used to be a vocal supporter to my friends and family and I am very hurt .

Didn't get a response

emailed again

I never got a response to my last email sent a few days ago .
I have been ignored numerous times . Promised that my request will be passed on to another dept 3 months ago , still never received a written reply from that other dept. Promised someone will call me , that never happened.
I would still like the 50k Membership Reward owed to me added to my account
I would also like the fax number and mailing address to your executive offices


Response (S. Jain)     04/23/2013 04:14 PM
Dear yaakov s,

I am a Manager with the Email Servicing Team.

I am sorry for the inconvenience caused to our valued cardmember.

I tried calling you, however, the call reached your voice mail. I request you to reply to this email with the appropriate time to to call.

I see that you have already contacted us many times regarding the bonus offer.

I am sorry for the miscommunication. As a one time exception, I have issued 50,000 reward points to your account.

It was a pleasure to assist you.

Sincerely,           
         
Sarita Jain         
Manager, Email Servicing Team         
American Express Interactive Services

Don't know if it was a factor but I was really solicited for this offer via mail and it was 11.5 months since I closed my last card , thats what I was arguing all along

Both of these stories teach us one thing: those reps at the email servicing team CAN issue points. They continuously lie that they cannot and don't have control over it, but in reality they do and they could.

Saying "there is nothing we can do" seems like a cowardly way of denying points. Instead of answering the customer, they are getting customers off their back by saying "there is nothing we can do".
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 05:40:40 AM
Guys, DON'T GIVE UP! SM TO DEATH!!

I ALSO got tonight my 50,000 Points via multiple SMs!
Title: Re: New Amex Bonus Terms
Post by: dirah on April 24, 2013, 05:47:04 AM
A few months ago.
Is it possible that they fine-tuned "the system" since then?
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 05:54:42 AM
I ended up with 63k points from my PRG!  ;D ;D
I got 13,000 for retention right away for threatening to close the card for not getting the points.

When I'm at my desk, I'll post the conversation.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 06:08:11 AM
So, should I even close my PRG now to get the clock ticking, or you can always fight for it?
It seems like that recently, for persistent DDFers, success is quite high.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 09:11:49 AM
My SM messages, starting 4/18:

Quote
Hi,
I will start by saying that I'm very happy as a American Express customer for the past while and I'm looking forward to doing more business with you.
But I have a problem, I was promised the 50,000 bonus points on this card and confirmed to me by a rep twice on the phone right after I got the card and before I did the required spending.
I took the reps at their words and spent money on this card as well of course as on my other american express cards.
When I was supposed to get the bonus and I didn't get it, first the reps said that they don't know why and then another rep claimed that it's because I had an old gold card on which I didn't actually get any bonus. Then another rep gave another reason at all. I basically got zero consistency from various reps after being promised the bonus several times on the phone by an american express representative.
I would love to trust the word of amex reps, but this makes it very hard for me if every rep says something else and is contradictory and when one promises and the other reneges on the promise.
I would be very happy if you would be able to honor the promise and post the promised 50,000 points to my account.
Thank you very much!
I'm looking forward to doing more business with you.

First Amex response:

Quote
Dear Moshe123,
I'll be glad to look into this matter for you.   
I've checked your account details along with Customer Service notations and I'm sorry, I could not locate any confirmation on the account regarding the bonus points.
However, please do not worry. In order to have this matter investigated further so that appropriate actions can be taken, you will be happy to know, I have initiated an inquiry for you.
Our concerned Special Team will now investigate this matter and as soon as the matter is resolved, we'll notify you.
We earnestly appreciate your patience and co-operation while this matter is evaluated for you!
Sincerely,           
Suryatapa Nath           
Email Servicing Team           
American Express Customer Care

My response:

Quote
Hi Suryatapa,
The service reps might not have made notes on the account, but they have told me twice that I will get the bonus points on the phone before I did the spend on the card. Thank you for understanding.

Next Amex response:

Quote
Dear Moshe123,
Thank you for writing with this information.
I have updated the information provided in your email so that the inquiry can be resolved with the precision.
Our specialists will perform a detailed research in this matter and your account will be noted with a resolution.
We appreciate your understanding with this matter.
Sincerely,         
       
Shivani Aswal       
Email Servicing Team         
American Express Interactive Services

And my response 5 days later inspired by yaakov s and MnM1130:

Quote
I feel like that I'm being ignored. I'm not getting any responses from any department. I am a good customer and I feel like I was robbed of the 50,000 Points that I was entitled to. I would like to continue our relationship, but this is giving me second thoughts.
Please have the points posted to my account. I greatly appreciate it. See if a manager can approve it. Thank you very much.
I'm sorry if this reads like a rant,  I am just very upset after the runaround that I got.
Thanks for understanding.

And their response:

Quote
Dear Mr. Moshe123,

I am extremely sorry to know about your such an experience with us.

I have discussed your matter with my supervisor and have immediately issued 50,000 points to you.

You now have 68,861 available points.

I hope my quick action is to your satisfaction and brings a smile on your face.

Have an excellent day!

Sincerely,                                                                                               
                                                                                               
Deepika Prajapati
Email Servicing Team                                                           
American Express Customer Care

 ;D
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 09:22:46 AM
On my points summary, it doesn't say points for goodwill etc., it says:
Quote
04/24/2013    Earned    PRG $1K spend/50K MR PTS    50,000
Title: Re: New Amex Bonus Terms
Post by: dirah on April 24, 2013, 09:38:06 AM
Did you get signup bonuses for PRG before?
If yes, how many times?
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 09:46:36 AM
Did you get signup bonuses for PRG before?
If yes, how many times?

First time with PRG, but I had an open gold card and a recently closed Platinum (within a week before applying for PRG).
Title: Re: New Amex Bonus Terms
Post by: dirah on April 24, 2013, 09:53:54 AM
First time with PRG, but I had an open gold card and a recently closed Platinum (within a week before applying for PRG).
I am sure that is a big part of your success, and others earlier in the thread.
IME, the reps seem a lot less generous when there has been multiple signup bonuses prior on the same type of card.

Has anyone had had success at HUCA and SM on a type of card for which you already got multiple signup bonuses in the past?
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on April 24, 2013, 09:58:31 AM
Can anyone confirm getting the bonus on the MB Plat after closing down a regular Plat waiting 90 days, but still within a year?
Title: Re: New Amex Bonus Terms
Post by: SPLP on April 24, 2013, 10:28:32 AM
Can anyone confirm getting the bonus on the MB Plat after closing down a regular Plat waiting 90 days, but still within a year?


mb plat is a stand alone card
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on April 24, 2013, 10:40:04 AM

mb plat is a stand alone card
Still some have reported not getting the bonus.

Title: Re: New Amex Bonus Terms
Post by: SPLP on April 24, 2013, 10:44:10 AM
i got last month -- i never heard of any not to get
this is t/c

 Welcome bonus offer not available to applicants who have had this product within the last 12 months.  You can earn 50,000 Membership Rewards® points when you charge..........
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on April 24, 2013, 10:45:07 AM
i got last month -- i never heard of any not to get
this is t/c

 Welcome bonus offer not available to applicants who have had this product within the last 12 months.  You can earn 50,000 Membership Rewards® points when you charge..........
And the other way around is fine also?
Title: Re: New Amex Bonus Terms
Post by: SPLP on April 24, 2013, 10:53:44 AM
And the other way around is fine also?

not sure i get ur point ---other way around is fine also

u asked if any got it---- " I " and many others got it -- 

go over to f/t if need reassurance
Title: Re: New Amex Bonus Terms
Post by: yaakov s on April 24, 2013, 11:07:08 AM
Still some have reported not getting the bonus.
Where?
Title: Re: New Amex Bonus Terms
Post by: SPLP on April 24, 2013, 11:13:09 AM
Where?

IF u want to shake ever bridge b4 u walk on it --be my guest -- from reading all ur post in the past -- never thought u were  this way -- but everyone is different -so do what makes u comfortable --
Title: Re: New Amex Bonus Terms
Post by: yaakov s on April 24, 2013, 11:16:25 AM
IF u want to shake ever bridge b4 u walk on it --be my guest -- from reading all ur post in the past -- never thought u were  this way -- but everyone is different -so do what makes u comfortable --
You missed my point . I never heard an actual report saying they didn't get the bonus hence I asked where he saw such a thing.

I know that you DO get it .
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 11:27:25 AM
not sure i get ur point ---other way around is fine also

u asked if any got it---- " I " and many others got it -- 

go over to f/t if need reassurance

It does have a different T&C

Quote
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer. This offer is also not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days.
Title: Re: New Amex Bonus Terms
Post by: SPLP on April 24, 2013, 11:29:07 AM
You missed my point . I never heard an actual report saying they didn't get the bonus hence I asked where he saw such a thing.

I know that you DO get it .


i agree-- my post was for MEIR 613--SORRY for confusion 
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on April 24, 2013, 11:48:04 AM
not sure i get ur point ---other way around is fine also

u asked if any got it---- " I " and many others got it -- 

go over to f/t if need reassurance
IF u want to shake ever bridge b4 u walk on it --be my guest -- from reading all ur post in the past -- never thought u were  this way -- but everyone is different -so do what makes u comfortable --

i agree-- my post was for MEIR 613--SORRY for confusion 
OK,OK,OK I get your point.

All I wanted to know is if I close MB plat, wait 3 months and then get a regular, will it work.

I was just confirming this for a friend that didn't want to sign up, unless he knew for sure he'll get it.

Thanks for all the info.

Title: Re: New Amex Bonus Terms
Post by: Smokey Joe Robinson on April 24, 2013, 12:59:04 PM
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer. This offer is also not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days.

That first sentence seems to be new. Never noticed it before. What does it mean? IMHO, it means if we screw you, then you're screwed, no plausible reason needed  :o
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 01:02:37 PM
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer. This offer is also not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days.

That first sentence seems to be new. Never noticed it before. What does it mean? IMHO, it means if we screw you, then you're screwed, no plausible reason needed  :o

Yeah, it seemed new to me too.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 01:04:45 PM
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer. This offer is also not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days.

That first sentence seems to be new. Never noticed it before. What does it mean? IMHO, it means if we screw you, then you're screwed, no plausible reason needed  :o

Same change of T&C's on the PRG and all personal cards.

I smell trouble..... Big trouble. They might deny bonuses for churners just because they are churners....  >:( >:(
Title: Re: New Amex Bonus Terms
Post by: Smokey Joe Robinson on April 24, 2013, 01:10:23 PM
Same change of T&C's on the PRG and all personal cards.

I smell trouble..... Big trouble. They might deny bonuses for churners just because they are churners....  >:( >:(

Im thinking same thing. So it seems its ultra important to make sure you follow the other terms going forward that way you don't have a need to sm/call to fight.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 02:16:14 PM
I of coursed SM'd back that why did I need to go through such a hassle to get the points and bla bla bla.

I got another 5k to top it off.

I feel so good that I didn't heed the advice and applied.
12.5k retention
50k bonus
5k this
3k AP....
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 04:02:05 PM
Im thinking same thing. So it seems its ultra important to make sure you follow the other terms going forward that way you don't have a need to sm/call to fight.

It could also be that they might be targeting churners even if a person lets say never had a Starwood card, to deny the bonus because they had 3 charge cards with bonuses and closed them soon thereafter.
Title: Re: New Amex Bonus Terms
Post by: AJK on April 24, 2013, 04:10:32 PM
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer. This offer is also not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days.

That first sentence seems to be new. Never noticed it before. What does it mean? IMHO, it means if we screw you, then you're screwed, no plausible reason needed  :o

Wowza.

That ain't good.

That means, technically, they can deny you the bonus even if you go from biz to personal or vice versa... or for any other reason they deem fitting  >:(
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 04:11:09 PM
Wiki updated.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 04:13:14 PM
Wowza.

That ain't good.

That means, technically, they can deny you the bonus even if you go from biz to personal or vice versa... or for any other reason they deem fitting  >:(

Notice the "May Not" as opposed to the "Not Available" on the second part of the T&C.
It sure sounds like they will use it at their own discretion and it isn't a hard rule.
Title: Re: New Amex Bonus Terms
Post by: Dan on April 24, 2013, 04:16:17 PM
Notice the "May Not" as opposed to the "Not Available" on the second part of the T&C.
It sure sounds like they will use it at their own discretion and it isn't a hard rule.
+1, I wouldn't worry about this yet.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 04:33:23 PM
+1, I wouldn't worry about this yet.

But it sure sounds like the higher-ups are onto something. That in itself can't be good.
Title: Re: New Amex Bonus Terms
Post by: yaakov s on April 24, 2013, 04:34:41 PM
But it sure sounds like the higher-ups are onto something. That in itself can't be good.
thats why he wrote yet
Title: Re: New Amex Bonus Terms
Post by: SPLP on April 24, 2013, 06:42:01 PM
Same change of T&C's on the PRG and all personal cards.

I smell trouble..... Big trouble. They might deny bonuses for churners just because they are churners....  >:( >:(

i see it on amex site -- do not see it on dans or other blogs only amex
Title: Re: New Amex Bonus Terms
Post by: yaakov s on April 24, 2013, 06:44:04 PM
HUH??

I applied and got approved for the MB and the Biz Gold

I wasn't sure If I signed up for the MB when the spend requirement was 1k or 3k ( Yes probably a mistake to ask ANYTHING)

This was the reply


Response (Munish Kumar Kapil)     04/24/2013 06:02 PM

Dear Pester Rebbe,

Thank you for writing in.

On reviewing our records, I see that our concern department is reviewing your Card account regarding the welcome bonus offer eligibility.

The decision is usually made within 72 hours of Card approval. I see that your Card account was opened on 02/21/2013. Therefore, I request you write to us after 24 hours from now and I will be glad to further assist you with your inquiry.

I appreciate your understanding in this matter.

In the meantime, if there is any other way we can be of assistance, please contact us.

Sincerely,           
Munish Kumar Kapil           
Email Servicing Team           
American Express Customer Care


Anyone ever see this??
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on April 24, 2013, 06:47:28 PM
HUH??

I applied and got approved for the MB and the Biz Gold

I wasn't sure If I signed up for the MB when the spend requirement was 1k or 3k ( Yes probably a mistake to ask ANYTHING)

This was the reply


Response (Munish Kumar Kapil)     04/24/2013 06:02 PM

Dear Pester Rebbe,

Thank you for writing in.

On reviewing our records, I see that our concern department is reviewing your Card account regarding the welcome bonus offer eligibility.

The decision is usually made within 72 hours of Card approval. I see that your Card account was opened on 02/21/2013. Therefore, I request you write to us after 24 hours from now and I will be glad to further assist you with your inquiry.

I appreciate your understanding in this matter.

In the meantime, if there is any other way we can be of assistance, please contact us.

Sincerely,           
Munish Kumar Kapil           
Email Servicing Team           
American Express Customer Care


Anyone ever see this??
Bottom line: Don't call or Sm if you have questions.

Do the extra spend if you're not sure IMO.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 07:00:35 PM
A few amex reps had told me on the phone that they don't have the authorization to give points. It's interesting that the Indians do have.
Title: Re: New Amex Bonus Terms
Post by: dovy2 on April 24, 2013, 07:08:35 PM
I've tried the Indians many times (call weekends or after 12am to get them) and they can't help either. (unless there's this huge note under my account that says "DONT GIVE THIS GUY ANY POINTS"...)
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 24, 2013, 07:10:02 PM
I've tried the Indians many times (call weekends or after 12am to get them) and they can't help either. (unless there's this huge note under my account that says "DONT GIVE THIS GUY ANY POINTS"...)

I meant the SM department which only employs Indians.
Title: Re: New Amex Bonus Terms
Post by: smart brit on April 24, 2013, 09:07:39 PM
If you are identified as a current American Express® Cardmember, you may not be eligible for this welcome bonus offer. This offer is also not available to applicants who have had this product within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days.

That first sentence seems to be new. Never noticed it before. What does it mean? IMHO, it means if we screw you, then you're screwed, no plausible reason needed  :o
I guess that the churning bonuses are almost over  >:(
Title: Re: New Amex Bonus Terms
Post by: Smokey Joe Robinson on April 25, 2013, 12:31:14 AM
HUH??

I applied and got approved for the MB and the Biz Gold

I wasn't sure If I signed up for the MB when the spend requirement was 1k or 3k ( Yes probably a mistake to ask ANYTHING)

This was the reply


Response (Munish Kumar Kapil)     04/24/2013 06:02 PM

Dear Pester Rebbe,

Thank you for writing in.

On reviewing our records, I see that our concern department is reviewing your Card account regarding the welcome bonus offer eligibility.

The decision is usually made within 72 hours of Card approval. I see that your Card account was opened on 02/21/2013. Therefore, I request you write to us after 24 hours from now and I will be glad to further assist you with your inquiry.

I appreciate your understanding in this matter.

In the meantime, if there is any other way we can be of assistance, please contact us.

Sincerely,           
Munish Kumar Kapil           
Email Servicing Team           
American Express Customer Care


Anyone ever see this??

seems like you can get blacklisted from bonuses (or at least thats where its going)
Title: Re: New Amex Bonus Terms
Post by: moish on April 26, 2013, 01:26:29 AM
so i got the points after the second email. (signed up for gold, had platinum) . same person initially denied, then apologized and approved. Laishram Singh
Title: Re: New Amex Bonus Terms
Post by: henche on April 26, 2013, 01:34:26 AM
So I had it sent to review, and they said it would take up to two cycles. Now if I message they just say it is under review and I should be patient.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 26, 2013, 05:39:29 AM
so i got the points after the second email. (signed up for gold, had platinum) . same person initially denied, then apologized and approved. Laishram Singh

Congratulations. And another successful report.
Title: Re: New Amex Bonus Terms
Post by: PETERP on April 26, 2013, 09:12:27 AM
Congratulations. And another successful report.

Sorry for my confusion . Which Gold which Plat? Both personal or Biz ?
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 26, 2013, 09:39:54 AM
Sorry for my confusion . Which Gold which Plat? Both personal or Biz ?

Sounds like personal.

The bottom line is to not give up. There are already numerous reports of getting points undeservedly after being persistent. ONLY WORKS WITH SM. DON'T BOTHER CALLING.
Title: Re: New Amex Bonus Terms
Post by: PETERP on April 26, 2013, 09:41:09 AM
Sounds like personal.

The bottom line is to not give up. There are already numerous reports of getting points undeservedly after being persistent. ONLY WORKS WITH SM. DON'T BOTHER CALLING.

Thanks .
Title: Re: New Amex Bonus Terms
Post by: moshiach1 on April 26, 2013, 01:23:27 PM
Tried via sm even though i knew im not eligible:

"in order to have the matter evaluated further so that appropriate actions can be taken, you will be happy to know, I have initiated an investigation for you.

Our concerned Special Team will now investigate this matter and as soon as the matter is resolved, well notify you. "

Not the response I wanted as I don't want them to "investigate" my account as I received many bonuses before
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 26, 2013, 01:28:15 PM
Tried via sm even though i knew im not eligible:

"in order to have the matter evaluated further so that appropriate actions can be taken, you will be happy to know, I have initiated an investigation for you.

Our concerned Special Team will now investigate this matter and as soon as the matter is resolved, well notify you. "

Not the response I wanted as I don't want to push them as I received many bonuses before

This doesn't help you. You won't get it from this. Don't give up. Take tips from above.
Title: Re: New Amex Bonus Terms
Post by: moshiach1 on April 26, 2013, 01:32:50 PM
This doesn't help you. You won't get it from this. Don't give up. Take tips from above.

I should respond to that? or wait?

also should i transfer out my points , i don't want them clawed...
Title: Re: New Amex Bonus Terms
Post by: Tzadik Nistar on April 26, 2013, 01:33:17 PM
After waiting patiently for a year after my last platinum sign up I'm ready to apply again, does anybody have experience with applying a year after opening the card? or do I need to wait a year from closing?
Title: Re: New Amex Bonus Terms
Post by: moshiach1 on April 26, 2013, 01:35:47 PM
After waiting patiently for a year after my last platinum sign up I'm ready to apply again, does anybody have experience with applying a year after opening the card? or do I need to wait a year from closing?
from closing
Title: Re: New Amex Bonus Terms
Post by: Tzadik Nistar on April 26, 2013, 02:57:45 PM
from closing
Is this from personal experience or just assuming after reading the t/c?
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 26, 2013, 03:07:11 PM
Is this from personal experience or just assuming after reading the t/c?

It is a fact.
Title: Re: New Amex Bonus Terms
Post by: PETERP on April 26, 2013, 03:32:20 PM
It is a fact.

+1. I SMed Amex and they answered one year from closing date of my Specific same family card for next card eligibility  .
Title: Re: New Amex Bonus Terms
Post by: dirah on April 27, 2013, 06:03:21 AM
It is a fact.
+1
When complaining about not getting the bonus, the reps gave me the exact dates that I close my previous accounts.
Title: Re: New Amex Bonus Terms
Post by: yaakov s on April 29, 2013, 09:45:51 AM
HUH??

I applied and got approved for the MB and the Biz Gold

I wasn't sure If I signed up for the MB when the spend requirement was 1k or 3k ( Yes probably a mistake to ask ANYTHING)

This was the reply


Response (Munish Kumar Kapil)     04/24/2013 06:02 PM

Dear Pester Rebbe,

Thank you for writing in.

On reviewing our records, I see that our concern department is reviewing your Card account regarding the welcome bonus offer eligibility.

The decision is usually made within 72 hours of Card approval. I see that your Card account was opened on 02/21/2013. Therefore, I request you write to us after 24 hours from now and I will be glad to further assist you with your inquiry.

I appreciate your understanding in this matter.

In the meantime, if there is any other way we can be of assistance, please contact us.

Sincerely,           
Munish Kumar Kapil           
Email Servicing Team           
American Express Customer Care


Anyone ever see this??
The 50k posted .
Title: Re: New Amex Bonus Terms
Post by: shimino1 on April 29, 2013, 09:49:21 AM
The 50k posted .
Good for you.
HUCA HUCA HUCA.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 29, 2013, 09:56:40 AM
The 50k posted .

Good! The persistent ones are winning.
Title: Re: New Amex Bonus Terms
Post by: yaakov s on April 29, 2013, 09:57:53 AM
Good! The persistent ones are winning.
Good for you.
HUCA HUCA HUCA.
Um! this isnt something that needed HUCA and being persistent . Read again what I quoted
Title: Re: New Amex Bonus Terms
Post by: asks on April 29, 2013, 10:00:41 AM
Good! The persistent ones are winning.
I got an SM response which listed all my acct opening/closings over past few years with dates and bonus points received.  (sure were a lot!) 
Hard to follow up with another SM to get past that...any advice how to word it? feel free to PM
Title: Re: New Amex Bonus Terms
Post by: sky121 on April 29, 2013, 10:05:50 AM
I got an SM response which listed all my acct opening/closings over past few years with dates and bonus points received.  (sure were a lot!) 
Hard to follow up with another SM to get past that...any advice how to word it? feel free to PM

Wow, that's a first. Never heard of that.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 29, 2013, 10:06:44 AM
Um! this isnt something that needed HUCA and being persistent . Read again what I quoted

Ah ok.
Title: Re: New Amex Bonus Terms
Post by: dirah on April 29, 2013, 10:08:18 AM
Good! The persistent ones are winning.
-1
Still waiting to hear from a chronic churner who got the points via SM.
I got an SM response which listed all my acct opening/closings over past few years with dates and bonus points received.  (sure were a lot!) 
As I mentioned earlier, had a similar experience over the phone.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 29, 2013, 10:08:26 AM
I got an SM response which listed all my acct opening/closings over past few years with dates and bonus points received.  (sure were a lot!) 
Hard to follow up with another SM to get past that...any advice how to word it? feel free to PM

It means that they are likely to not give you the points. The persistent ones getting don't seem to be the ones that have serially churned the cards over the years. That's what the new terms are for....
Title: Re: New Amex Bonus Terms
Post by: asks on April 29, 2013, 10:15:52 AM
It means that they are likely to not give you the points. The persistent ones getting don't seem to be the ones that have serially churned the cards over the years. That's what the new terms are for....
I know, I know :(
Title: Re: New Amex Bonus Terms
Post by: moish on April 29, 2013, 10:35:55 AM
Sorry for my confusion . Which Gold which Plat? Both personal or Biz ?
personal
Title: Re: New Amex Bonus Terms
Post by: asks on April 29, 2013, 01:07:58 PM
I know, I know :(

Just got moved to the "concerned" team!

Dear asks,

I do see that your Card account is linked to a welcome bonus points offer wherein you can get 25,000 Membership Rewards bonus points after you spend $2,000.00 on the Card within the first 3 months of Cardmembership.

I would like to share that we have created these incentives for first time customers as a way for them to try the benefits of the rewards program. Given this, all existing Cardmembers who have / have had the same product or a product within the same family are not eligible to receive the welcome bonus as the offer available on your Card states:

- Welcome bonus offer not available to applicants who have had this product within the last 12 months or any other Consumer ZYNC, Green or Gold Card or Platinum Card account within the last 90 days.

I see that you had Premier Rewards Gold Card ending in 7xxxx which was closed on 09/07/20xx therefore, I have set up an inquiry on your account and have forwarded this information to the concerned department, so that they may research this matter.

As soon as we receive any information from them, we'll inform you with the outcome of our research.

We appreciate your patience while we work to resolve this matter for you.

Please let us know if we can be of any further assistance to you.

Sincerely,   
Keshav S
Email Servicing Team   
American Express Customer Care
Title: Re: New Amex Bonus Terms
Post by: chamdena on April 29, 2013, 11:19:07 PM
Aight. I would say conclusively that right now the plat I'd the best. You get the 200 dollar airline credit, 25000 pointd for an easy 2000 dollar spend threshold, and the 450 annual fee back If you do it in good timing (60 days).
That's it.
They have clearly toughned up with giving the bonus on morr than one card in the same family.
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on April 29, 2013, 11:30:02 PM
Just got moved to the "concerned" team!

Dear asks,

I do see that your Card account is linked to a welcome bonus points offer wherein you can get 25,000 Membership Rewards bonus points after you spend $2,000.00 on the Card within the first 3 months of Cardmembership.

I would like to share that we have created these incentives for first time customers as a way for them to try the benefits of the rewards program. Given this, all existing Cardmembers who have / have had the same product or a product within the same family are not eligible to receive the welcome bonus as the offer available on your Card states:

- Welcome bonus offer not available to applicants who have had this product within the last 12 months or any other Consumer ZYNC, Green or Gold Card or Platinum Card account within the last 90 days.

I see that you had Premier Rewards Gold Card ending in 7xxxx which was closed on 09/07/20xx therefore, I have set up an inquiry on your account and have forwarded this information to the concerned department, so that they may research this matter.

As soon as we receive any information from them, we'll inform you with the outcome of our research.

We appreciate your patience while we work to resolve this matter for you.

Please let us know if we can be of any further assistance to you.

Sincerely,   
Keshav S
Email Servicing Team   
American Express Customer Care
Is this for the Plat?

So even though you waited 91 days from PRG to Plat they are still not giving it to you?
Title: Re: New Amex Bonus Terms
Post by: asks on April 30, 2013, 08:52:48 AM
Is this for the Plat?

So even though you waited 91 days from PRG to Plat they are still not giving it to you?
This was PRG and I have had others PRG within the year.  That was their initial reason for declining the MR bonus
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on May 04, 2013, 10:13:47 PM
Strange thing: I have the PRG sign up with 1k spend/50k. (I had a prg within 12 months) The first statement I spent ~$950, I see 950 points pending. On the second statement just closed, I spent ~$500, I see zero points pending.
Why is this, should I SM or wait? -for what?
Title: Re: New Amex Bonus Terms
Post by: lcyitz on May 05, 2013, 03:14:48 AM
whats with this concerned dept......?

im having all my sm's fwd to that dept. without ever getting a response!!
Title: Re: New Amex Bonus Terms
Post by: Baruch on May 06, 2013, 11:37:06 PM
whats with this concerned dept......?

im having all my sm's fwd to that dept. without ever getting a response!!
They don't seem "concerned" to me.  ;)
Title: Re: New Amex Bonus Terms
Post by: Baruch on May 06, 2013, 11:39:01 PM
Strange thing: I have the PRG sign up with 1k spend/50k. (I had a prg within 12 months) The first statement I spent ~$950, I see 950 points pending. On the second statement just closed, I spent ~$500, I see zero points pending.
Why is this, should I SM or wait? -for what?
It's not strange. If you had a PRG in the last 12 months you 99% won't get your 50k ever.
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on May 06, 2013, 11:54:52 PM
It's not strange. If you had a PRG in the last 12 months you 99% won't get your 50k ever.
He's talking about the 500 points.
Title: Re: New Amex Bonus Terms
Post by: Baruch on May 06, 2013, 11:59:41 PM
He's talking about the 500 points.
He wants to know if he should sm for a lousy 500 points??
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on May 07, 2013, 12:02:18 AM
He wants to know if he should sm for a lousy 500 points??
He probably wants to know, since his 500 base points aren't pending yet, maybe he still has a shot at the 50k. Please CMIIAW.
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on May 07, 2013, 12:06:17 AM
He wants to know if he should sm for a lousy 500 points??
of course you should sm for 500 points, the question was whether to sm for them and the fifty k or not rock the boat and just wait and see.
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on May 07, 2013, 12:10:07 AM
He probably wants to know, since his 500 base points aren't pending yet, maybe he still has a shot at the 50k. Please CMIIAW.
that also. Eta the 500 are now pending(three days after statement closed, they don't appear on the paper statement at all) the 50 k is nowhere to be found. Should I wait or start an/ huca etc?
Title: Re: New Amex Bonus Terms
Post by: Baruch on May 07, 2013, 12:11:15 AM
that also. Eta the 500 are now pending(three days after statement closed, they don't appear on the paper statement at all) the 50 k is nowhere to be found. Should I wait or start an/ huca etc?
Why did you apply?? It just pushes off the amount of time until you can get the gold bonus?
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on May 07, 2013, 12:35:38 AM
Why did you apply?? It just pushes off the amount of time until you can get the gold bonus?
Why you rubbing it in?  :-[
Title: Re: New Amex Bonus Terms
Post by: myb821 on May 07, 2013, 12:42:20 AM
just realized I may have screwed up I had an spg biz card that i closed june 6 2012 and i just got approved for a new one today. What is the chance of me getting the bonus?
Title: Re: New Amex Bonus Terms
Post by: dirah on May 07, 2013, 09:08:50 AM
What is the chance of me getting the bonus?

(http://2.bp.blogspot.com/_QlTEkX7iyFY/SszZI5uIOoI/AAAAAAAAASk/fQayx19jSPg/s320/zero-percent-wht.jpg)
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on May 07, 2013, 09:14:54 AM
(http://2.bp.blogspot.com/_QlTEkX7iyFY/SszZI5uIOoI/AAAAAAAAASk/fQayx19jSPg/s320/zero-percent-wht.jpg)

A little more than that.
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on May 07, 2013, 09:40:23 AM
A little more than that.
+1
Scroll back a few pages and see. Many success stories after much persistence. Though they seem to be tougher on habitual abusers.
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on May 07, 2013, 09:52:07 AM
Why did you apply?? It just pushes off the amount of time until you can get the gold bonus?
Part of a 3bm + it was a 1k spend offer
Title: Re: New Amex Bonus Terms
Post by: dirah on May 07, 2013, 10:13:14 AM
+1
Scroll back a few pages and see. Many success stories after much persistence. Though they seem to be tougher on habitual abusers.
-1
As I pointed out earlier, the only success stories were from people who did not really have a churn history with Amex.
[P.S. How do you define a "habitual abuser"?]
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on May 07, 2013, 10:32:10 AM
How do you define a "habitual abuser"?
The same way you would define someone with a "churn history." ::)
I don't get the -1 if we're essentially saying the same thing. But hey, it's a free country :)
Title: Re: New Amex Bonus Terms
Post by: est on May 07, 2013, 12:11:58 PM
based on all the new ino if I currently have a starwood consumer and business, a PRG, and blue cash would i be eligible to receive the bonus on the BGR and MB plat?
I never had either of them before?
Title: Re: New Amex Bonus Terms
Post by: yare on May 07, 2013, 12:26:54 PM
based on all the new ino if I currently have a starwood consumer and business, a PRG, and blue cash would i be eligible to receive the bonus on the BGR and MB plat?
I never had either of them before?
questionable.   
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on May 07, 2013, 01:00:09 PM
based on all the new ino if I currently have a starwood consumer and business, a PRG, and blue cash would i be eligible to receive the bonus on the BGR and MB plat?
I never had either of them before?
Yo should be, but there are no guarantees with AMEX.
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on May 07, 2013, 01:22:14 PM
based on all the new ino if I currently have a starwood consumer and business, a PRG, and blue cash would i be eligible to receive the bonus on the BGR and MB plat?
I never had either of them before?
questionable.   
-1
Why? According to T&C hes in the clear.
Yo should be, but there are no guarantees with AMEX.
I was in the same boat for both and got them. Assuming you didn't have the MB in last year (I believe terms state "this card" to the exclusion of even other platinum cards), or another MR personal card in last 90 days you should be good.
For BGR, as long as you didn't have any other biz MR in last year you should be good as well.
Title: Re: New Amex Bonus Terms
Post by: lich2539 on May 07, 2013, 01:33:15 PM
Hi,
 It’s one of  my first times on the forums & I'm finding it a bit hard 2 find the answer 2 my Q.
The story is like this I got my first amex gold rewards about a year ago and I never activated it. A few months passed and I had been targeted for a 50k offer and i applied for it. I was told that i currently have a gold card but i never activated it. I had asked the representative if I can cancel the non activated card and reapply fot the new one and receive the bonus and she said yes. Now after meeting the spending requirement withen the time limit I had not seen my points posted and I called back and was told that im blocked out from getting the bonus points because I had a gold card within 12 months. I told them that I was told that since it was not activated I can still be eligible and she said thats clearly not the case... any ideas?? thanks so much!
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on May 07, 2013, 01:38:33 PM
Hi,
 It’s one of  my first times on the forums & I'm finding it a bit hard 2 find the answer 2 my Q.
The story is like this I got my first amex gold rewards about a year ago and I never activated it. A few months passed and I had been targeted for a 50k offer and i applied for it. I was told that i currently have a gold card but i never activated it. I had asked the representative if I can cancel the non activated card and reapply fot the new one and receive the bonus and she said yes. Now after meeting the spending requirement withen the time limit I had not seen my points posted and I called back and was told that im blocked out from getting the bonus points because I had a gold card within 12 months. I told them that I was told that since it was not activated I can still be eligible and she said thats clearly not the case... any ideas?? thanks so much!
Did you read the last couple pages before you posted? Here, I'll start you off
http://forums.dansdeals.com/index.php?topic=21457.msg466649#msg466649
http://forums.dansdeals.com/index.php?topic=21457.msg472486#msg472486
http://forums.dansdeals.com/index.php?topic=21457.msg472802#msg472802
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on May 07, 2013, 01:40:17 PM
Hi,
 It’s one of  my first times on the forums & I'm finding it a bit hard 2 find the answer 2 my Q.
The story is like this I got my first amex gold rewards about a year ago and I never activated it. A few months passed and I had been targeted for a 50k offer and i applied for it. I was told that i currently have a gold card but i never activated it. I had asked the representative if I can cancel the non activated card and reapply fot the new one and receive the bonus and she said yes. Now after meeting the spending requirement withen the time limit I had not seen my points posted and I called back and was told that im blocked out from getting the bonus points because I had a gold card within 12 months. I told them that I was told that since it was not activated I can still be eligible and she said thats clearly not the case... any ideas?? thanks so much!

SM and explain yourself articulately and you'll get the points after first or second try.
Title: Re: New Amex Bonus Terms
Post by: lich2539 on May 07, 2013, 01:47:56 PM
SM and explain yourself articulately and you'll get the points after first or second try.
Thank u all!
Title: Re: New Amex Bonus Terms
Post by: est on May 07, 2013, 01:50:45 PM
Yo should be, but there are no guarantees with AMEX.
-1
Why? According to T&C hes in the clear.I was in the same boat for both and got them. Assuming you didn't have the MB in last year (I believe terms state "this card" to the exclusion of even other platinum cards), or another MR personal card in last 90 days you should be good.

For BGR, as long as you didn't have any other biz MR in last year you should be good as well.

Thanx I'm gonna try!!
Title: Re: New Amex Bonus Terms
Post by: Baruch on May 07, 2013, 02:17:12 PM
Part of a 3bm + it was a 1k spend offer
But now you have to wait another year.
Title: Re: New Amex Bonus Terms
Post by: Baruch on May 07, 2013, 02:20:26 PM
Why you rubbing it in?  :-[
I'm trying to make him realize that he should never do it again.
It's called constructive criticism.
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on May 07, 2013, 04:54:43 PM
But now you have to wait another year.
I am, and always was very aware of this, thank you. In my situation I was willing to take that gamble, especially since it will only add a few months to my 12 month wait time, was a relatively low spend offer, was anyway part of a 3 bm plus I enjoy the challenge... 8)
 I have not even started SMing, Tweeting, or calling to get the 50k bonus. I will be persistent, and still personally think that I have a decent chance.
Thanks for your helpful advice!
Title: Re: New Amex Bonus Terms
Post by: Baruch on May 07, 2013, 07:49:40 PM
I am, and always was very aware of this, thank you. In my situation I was willing to take that gamble, especially since it will only add a few months to my 12 month wait time, was a relatively low spend offer, was anyway part of a 3 bm plus I enjoy the challenge... 8)
 I have not even started SMing, Tweeting, or calling to get the 50k bonus. I will be persistent, and still personally think that I have a decent chance.
Thanks for your helpful advice!
OK. Go to Vegas man!
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on May 07, 2013, 09:04:18 PM
I'm trying to make him realize that he should never do it again.
I think he realized... :)
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on May 07, 2013, 09:06:38 PM
OK. Go to Vegas man!
Id love to!
Title: Re: New Amex Bonus Terms
Post by: yare on May 08, 2013, 09:43:32 AM
I currently have a, a PRG,
-1
Why? According to T&C hes in the clear.  Assuming you didn't have another MR personal card in last 90 days you should be good.
???
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on May 08, 2013, 09:58:46 AM
???
What are you confused about?
Also -  the link to the MB app in google seems to be dead...
Title: Re: New Amex Bonus Terms
Post by: PBaruch on May 08, 2013, 11:33:34 AM
Hi.  My wife just got 50k Amex points from our last round of applications.  I would much appreciate some advice as to the best place to park the points.  I was thinking of either Hawaiian or British Airways.  We usually go to Hawaii 1x a year.

Title: Re: New Amex Bonus Terms
Post by: MEIR613 on May 08, 2013, 11:40:05 AM
Hi.  My wife just got 50k Amex points from our last round of applications.  I would much appreciate some advice as to the best place to park the points.  I was thinking of either Hawaiian or British Airways.  We usually go to Hawaii 1x a year.
Please don't transfer them to HA.

Maybe BA or check out ANA or SQ on UA metal.
Title: Re: New Amex Bonus Terms
Post by: sky121 on May 08, 2013, 11:41:02 AM
Hi.  My wife just got 50k Amex points from our last round of applications.  I would much appreciate some advice as to the best place to park the points.  I was thinking of either Hawaiian or British Airways.  We usually go to Hawaii 1x a year.

BA has a 35% bonus at the moment.
Where else do you go besides Hawaii?
Title: Re: New Amex Bonus Terms
Post by: PBaruch on May 08, 2013, 11:42:35 AM
We also like California.  Going there in July and then Arizona in August.  We would like to travel internationally also but I have 2 kids and need 4 tickets and its hard to consistently get that many miles.
Title: Re: New Amex Bonus Terms
Post by: PBaruch on May 08, 2013, 12:10:22 PM
Please don't transfer them to HA.

Maybe BA or check out ANA or SQ on UA metal.

What is wrong with HA?
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on May 08, 2013, 12:25:23 PM
What is wrong with HA?
You can get a lot better use for them some where else.

ETA: I did some research for you. SQ = 35k RT, AC = 45k RT, ANA = 55k+ RT.

If you can find a UA flight with saver, then I would transfer to SQ.
Title: Re: New Amex Bonus Terms
Post by: PBaruch on May 08, 2013, 01:06:40 PM
Thanks Meir613.  I appreciate your help.  I will look into SQ. 
Title: Re: New Amex Bonus Terms
Post by: yare on May 08, 2013, 01:21:50 PM
What are you confused about?
you contradicting yourself from one line to the next
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on May 08, 2013, 02:26:01 PM
you contradicting yourself from one line to the next
My bad - MB requires only not having MB PLat in last year. Having PRG now is not an issue.
Title: Re: New Amex Bonus Terms
Post by: AJK on May 08, 2013, 03:35:49 PM
What about of someone had an MB plat 11 mos ago and then signed up for an Plat biz?

Does Amex consider the MB plat the same "product" as the plat biz?
Title: Re: New Amex Bonus Terms
Post by: jaywhy on May 08, 2013, 04:58:17 PM
What about of someone had an MB plat 11 mos ago and then signed up for an Plat biz?

Does Amex consider the MB plat the same "product" as the plat biz?
No. AFAIK, Biz and personal don't overlap.
Title: Re: New Amex Bonus Terms
Post by: yare on May 08, 2013, 06:36:07 PM
MB requires only not having MB PLat in last year.
in the t&c's it states "This offer is not valid for existing Platinum Card members from American Express."   as well.

anyway, regardless of what it seems from the "this product" line, if amex decides they don't wanna give it to you because you're a churner (yes, this is happening), you can break your head against a wall, and it's almost impossible to get them to give it.    and as soon as it's sent off to the "concerned" department, then you can really forget about it.        hence my calling it "questionable".

the smart play would be to write a secure message before applying confirming with someone that "this" product only excludes the mb plat.  then already theres a chance of dealing with them.         
Title: Re: New Amex Bonus Terms
Post by: chff on May 08, 2013, 08:03:33 PM
in the t&c's it states "This offer is not valid for existing Platinum Card members from American Express."   as well.

anyway, regardless of what it seems from the "this product" line, if amex decides they don't wanna give it to you because you're a churner (yes, this is happening), you can break your head against a wall, and it's almost impossible to get them to give it.    and as soon as it's sent off to the "concerned" department, then you can really forget about it.        hence my calling it "questionable".

the smart play would be to write a secure message before applying confirming with someone that "this" product only excludes the mb plat.  then already theres a chance of dealing with them.       

I did a chat with Amex, was told the MB is a family for itself.
I just got my bonus on a MB while I had the reg Plat
Title: Re: New Amex Bonus Terms
Post by: AJK on May 08, 2013, 08:27:37 PM
I did a chat with Amex, was told the MB is a family for itself.
I just got my bonus on a MB while I had the reg Plat

Save the chat!

And send me a copy via PM :)
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on May 08, 2013, 08:32:55 PM
I did a chat with Amex, was told the MB is a family for itself.
I just got my bonus on a MB while I had the reg Plat
six months ago I called and a rep told me the same, I got the bonus on MB a few weeks after reg plat was closed.
Title: Re: New Amex Bonus Terms
Post by: chff on May 08, 2013, 08:35:04 PM
Save the chat!

And send me a copy via PM :)

dont have it saved, was a while back. Just go to amex.com at the application page and use the "chat with us" option
Title: Re: New Amex Bonus Terms
Post by: AJK on May 08, 2013, 08:36:17 PM
I shall, thanks.
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on May 09, 2013, 11:09:33 AM
Why did you apply?? It just pushes off the amount of time until you can get the gold bonus?
How do you like this for a start?
When I get the points il really start rubbing it in!
Quote
Libby: Good Morning! This is Libby. How can I help you?
you: Hi, I dont see any sign up bonus points pending. Please help. Thanks
Libby: Don’t worry; I will be happy to see what I can do to resolve this for you right away.
Libby: Let me pull up the account and check what's happening.
Libby: Is this CBC?
you: Yes CBC
Libby: Thank you.
Libby: In order to continue, I need you to answer an identification question. Your chat window will expand to the right with the question, please answer it in the space provided.
you: Sure
Libby: Thank you.
Libby: That worked (smile)
you: :)
Libby: I do see that you are enrolled for the offer where you would get 50,000 points after spending $1,000 on the card...
you: Correct
Libby: So, 50,000 Membership Rewards bonus points will be issued 6-8 weeks after $1,000 or more in eligible charges appear on the Card statement.
Libby: Be rest assured you have met the criteria.
you: Great, Thanks!
Libby: I was glad to be of service.
you: Is there anyway to get them sooner?
Libby: You can certainly speak with our membership rewards team to see if you can get these points sooner...
Libby: You can call them at 800-297-3276 and they are working Monday - Friday, 9:00 a.m. - midnight ET, Saturday - Sunday, 10:00 a.m. - 6:30 p.m. ET just for you.
you: ok, Thanks again!
Libby: Pleasure was all mine.
Libby: Have a beautiful day!(smile)
Libby: It was my pleasure to assist you today. Thank you for choosing American Express, please click on End Chat to complete our Exit Surve
Title: Re: New Amex Bonus Terms
Post by: compddd on May 09, 2013, 01:48:22 PM
Is there a way for me to find out when I closed my Amex Bus Plat so I can see if my 12 months are up?
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on May 09, 2013, 01:50:42 PM
Is there a way for me to find out when I closed my Amex Bus Plat so I can see if my 12 months are up?
call
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on May 09, 2013, 01:58:01 PM
Is there a way for me to find out when I closed my Amex Bus Plat so I can see if my 12 months are up?
Search for emails from AmericanExpress@welcome.aexp.com and containing the words "Your Card Cancellation has been processed"

I made a gmail label based on that so I can track my 12 months.
Title: Re: New Amex Bonus Terms
Post by: presidentialplus on May 09, 2013, 02:18:08 PM
-1
Why? According to T&C hes in the clear.I was in the same boat for both and got them. Assuming you didn't have the MB in last year (I believe terms state "this card" to the exclusion of even other platinum cards), or another MR personal card in last 90 days you should be good.For BGR, as long as you didn't have any other biz MR in last year you should be good as well.

why? the terms only state "Welcome bonus offer not available to applicants who have had this product within the last 12 months"
thats all
Title: Re: New Amex Bonus Terms
Post by: ari2955 on May 09, 2013, 06:05:29 PM
signed my bro up for the creditcards.com plat 100k offer in back in january, but they didnt want 2 give him the points cause he has a zync, after a mil phone calls the past 2 months decided 2 try sm'ing, was successful on the 3rd try.
Here's the exchange,
Quote
Hi, I applied for this card about 4 months ago when there was an opening promotion for 100,000 membership rewards points.
I applied with that promo and met all requirements but never received the points.
At the time of the application I was promised by the representative that I would receive the bonus, and then again 2 months later when I called in I was told that I met all conditions but would have 2 wait another few weeks for it to post. (I believe you can verify all this as you record all phone calls) 
Now they're telling me that because I have the zync card I would not received it (nobody ever told me anything like this before)
This is totally unfair as I was promised I would receive it, and as a long time loyal Amex cardholder I would expect better then this.
Can you please solve this issue for me,
Thanks,
Quote
Dear Mr. *****
I will certainly assist you with your concern

You will be glad to know that I have immediately issued 100,000 points on your Platinum Card (ending in *****)

I trust that I have met your expectations with this email.

Have a wonderful day!

Sincerely,                                                                                               
                                                                                               
Sanskriti
Email Servicing Team                                                           
American Express Customer Care
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on May 09, 2013, 06:13:13 PM
signed my bro up for the creditcards.com plat 100k offer in back in january, but they didnt want 2 give him the points cause he has a zync, after a mil phone calls the past 2 months decided 2 try sm'ing, was successful on the 3rd try.
Here's the exchange,

Yay! Another successful report.
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on May 09, 2013, 06:31:20 PM
Did the BRG to biz Plat upgrade, and shortly afterwards downgraded to a Green card then shut the card down. Do i have to wait 12 for the biz plat again?
Title: Re: New Amex Bonus Terms
Post by: jaywhy on May 09, 2013, 07:05:41 PM
Anyone have any luck SMing for approval on an Amex card?
Title: Re: New Amex Bonus Terms
Post by: Baruch on May 09, 2013, 10:06:12 PM
How do you like this for a start?
When I get the points il really start rubbing it in!
I wish you hatzlacha. I hope you get the points.
That chat helps your chances by about 0.001 percent.
Title: Re: New Amex Bonus Terms
Post by: lcyitz on May 10, 2013, 12:32:33 AM
Did anyone hear back from the "concerned" team? That's where all  my Sm's end up :(
Title: Re: New Amex Bonus Terms
Post by: mendy704 on May 12, 2013, 02:37:21 PM
i signed up for the amex plat in Jan. and got the 100k bonus. a month later i signed up for the prg card 50k bonus unaware of the new t&c. i SM'ed today asking why i haven't received my points and this was the response i got:

Response (Harminder Singh)     05/12/2013 08:24 AM
Dear ***********,

Thank you for writing in.

I understand your concern with regards to the promotional offer linked to your Premier Rewards Gold Card (ending in *****).

Due to some technical difficulties we are unable to see the information in our records.

In order to assist you in the matter, I request you to call at the number mentioned on the back of your Card [or (800) 528-4800 (24 hours / 7 days a week)] and one of our representatives will assist you over the call.

We look forward to speaking with you soon.

Sincerely,                                                                                               
                                                                                               
Harminder Singh
Email Servicing Team                                                           
American Express Customer Care

What do i do now? thanx
Title: Re: New Amex Bonus Terms
Post by: Shreknit on May 12, 2013, 02:47:13 PM
i signed up for the amex plat in Jan. and got the 100k bonus. a month later i signed up for the prg card 50k bonus unaware of the new t&c. i SM'ed today asking why i haven't received my points and this was the response i got:

Response (Harminder Singh)     05/12/2013 08:24 AM
Dear ***********,

Thank you for writing in.

I understand your concern with regards to the promotional offer linked to your Premier Rewards Gold Card (ending in *****).

Due to some technical difficulties we are unable to see the information in our records.

In order to assist you in the matter, I request you to call at the number mentioned on the back of your Card [or (800) 528-4800 (24 hours / 7 days a week)] and one of our representatives will assist you over the call.

We look forward to speaking with you soon.

Sincerely,                                                                                               
                                                                                             
Harminder Singh
Email Servicing Team                                                         
American Express Customer Care

What do i do now? thanx
Call them.
Title: Re: New Amex Bonus Terms
Post by: mendy704 on May 12, 2013, 03:16:09 PM
I thought there's no chance of getting the points over the phone?
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on May 12, 2013, 03:25:19 PM
I thought there's no chance of getting the points over the phone?

Indeed
Title: Re: New Amex Bonus Terms
Post by: Shreknit on May 12, 2013, 03:26:51 PM
I thought there's no chance of getting the points over the phone?
I've done it though it took a call to corporate.
Title: Re: New Amex Bonus Terms
Post by: mendy704 on May 12, 2013, 03:39:08 PM
I called and the rep told me he can't override the system but he put in a complaint on my behalf does that mean anything? what should i do now?
thanx
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on May 12, 2013, 03:56:48 PM
I called and the rep told me he can't override the system but he put in a complaint on my behalf does that mean anything? what should i do now?
thanx

It means nothing. Though it helps you're overall case.
Title: Re: New Amex Bonus Terms
Post by: mendy704 on May 12, 2013, 04:11:41 PM
so what should i do now SM again? What do i write?
Title: Re: New Amex Bonus Terms
Post by: mendy704 on May 14, 2013, 12:35:55 AM
Well here's another successful report with just 2 SM's:
Thanx for all your help

customer     05/13/2013 03:46 PM
Dear Customer Care Team,
I'm writing in response to my phone call yesterday with a team rep. I am truly shocked and hurt in how i have been mislead into believing that i would be eligible for the 50k membership rewards signup bonus, and now told that i'm not eligible. I really expected more out of American Express, a company that until now I've come to trust to the utmost. I recently opened a new line in my business, and of course Amex was my choice for credit cards. How disappointed I am to know now that I might have made a big mistake.
I hope you understand my frustration, and are looking forward to hearing back.
Sincerely,
*********

Response (Subarna Bijayalaxmi Das)     05/13/2013 03:59 PM
Dear *******,

I apologize for the inconvenience caused to you.

You will be happy to know that I have issued 50,000 bonus points to your Card account. These points are available for immediate use.

Now, you have a total of *** points available to be used!

I hope that I have provided excellent service and handled your inquiry to your satisfaction.

We truly take pride in being associated with you and would strive to serve you better.

Have a wonderful day!

Sincerely,           
           
Subarna Bijayalaxmi Das           
Email Servicing Team           
American Express Customer Care
Title: Re: New Amex Bonus Terms
Post by: jaywhy on May 14, 2013, 01:17:40 AM
Well here's another successful report with just 2 SM's:
Thanx for all your help

customer     05/13/2013 03:46 PM
Dear Customer Care Team,
I'm writing in response to my phone call yesterday with a team rep. I am truly shocked and hurt in how i have been mislead into believing that i would be eligible for the 50k membership rewards signup bonus, and now told that i'm not eligible. I really expected more out of American Express, a company that until now I've come to trust to the utmost. I recently opened a new line in my business, and of course Amex was my choice for credit cards. How disappointed I am to know now that I might have made a big mistake.
I hope you understand my frustration, and are looking forward to hearing back.
Sincerely,
*********

Response (Subarna Bijayalaxmi Das)     05/13/2013 03:59 PM
Dear *******,

I apologize for the inconvenience caused to you.

You will be happy to know that I have issued 50,000 bonus points to your Card account. These points are available for immediate use.

Now, you have a total of *** points available to be used!

I hope that I have provided excellent service and handled your inquiry to your satisfaction.

We truly take pride in being associated with you and would strive to serve you better.

Have a wonderful day!

Sincerely,           
           
Subarna Bijayalaxmi Das           
Email Servicing Team           
American Express Customer Care
Congrats!
Looks like SM is really the way to go.
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on May 14, 2013, 03:47:55 AM
Still waiting for a success story from a frequent churner.
Title: Re: New Amex Bonus Terms
Post by: TC610 on May 14, 2013, 06:13:27 PM
...and waiting for a success story for a SPG churn after being told "no"...
Title: Re: New Amex Bonus Terms
Post by: compddd on May 14, 2013, 06:38:45 PM
Mendy got really lucky
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on May 14, 2013, 07:42:50 PM
Is this true?! I think this guy really believes his own Bs.
"
I understand your concern.

However, as you had the same Card within last one year, your account isn't eligible for the promotion.

Even if I try, our system will not let me issue the bonus points on your account. I know this may be a little disappointing but you may see various promotions throughout the year.

I appreciate your understanding and I am sorry for the inconvenience caused. If there is any other way in which we may be of assistance, please contact us.

Sincerely,   
   
Shuja Ul Imtiyaz
Email Servicing Team
American Express Customer Care
Title: Re: New Amex Bonus Terms
Post by: compddd on May 15, 2013, 10:30:35 AM
They don't let you get a sign up bonus per business, otherwise people would just keep creating business after business to get bonuses.
Title: Re: New Amex Bonus Terms
Post by: SPLP on May 15, 2013, 12:08:31 PM
They don't let you get a sign up bonus per business, otherwise people would just keep creating business after business to get bonuses.

I am sure u are rt about amex , though iirc ink allows-
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on May 16, 2013, 10:21:47 PM
I am sure u are rt about amex , though iirc ink allows-
Ink allows regardless.
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on May 16, 2013, 10:24:31 PM
Is this true?! I think this guy really believes his own Bs.
"
I understand your concern.

However, as you had the same Card within last one year, your account isn't eligible for the promotion.

Even if I try, our system will not let me issue the bonus points on your account. I know this may be a little disappointing but you may see various promotions throughout the year.

I appreciate your understanding and I am sorry for the inconvenience caused. If there is any other way in which we may be of assistance, please contact us.

Sincerely,   
   
Shuja Ul Imtiyaz
Email Servicing Team
American Express Customer Care
He's probably technically telling the truth that "our system will not let me issue the bonus points on your account," though, he can manually offer them as courtesy points.
Title: Re: New Amex Bonus Terms
Post by: PETERP on May 16, 2013, 11:31:51 PM
He's probably technically telling the truth that "our system will not let me issue the bonus points on your account," though, he can manually offer them as courtesy points.

And maybe risk losing his job, in the process . I see more and more computer generated allowances
and restrictions amongst all card issuers lately

Amex , and City to name a few IME .
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on May 16, 2013, 11:47:09 PM
And maybe risk losing his job, in the process . I see more and more computer generated allowances
and restrictions amongst all card issuers lately

Amex , and City to name a few IME .
Read through the last few pages of this thread and you'll see that most, if not all, of those successful in getting the bonus despite having the card in the last 12 months were courtesy points. Phrases like "You will be happy to know that I have issued 50,000 bonus points to your Card account" clearly indicate that, IMHO. As to them losing their jobs, i'm not privy to the inner workings at Amex and to the policies they enact for their employees, so i'm afraid i can't comment on that.
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on May 16, 2013, 11:55:00 PM
+1
Title: Re: New Amex Bonus Terms
Post by: compddd on May 18, 2013, 10:42:45 PM
I cancelled my Business Plat over a year ago, but Amex still sends me snail mail updates about that card acting like I still have it. I also noticed that if I go to http://www304.americanexpress.com/getthecard?intlink=US-Homepage-LookingForACard-PersonalCards# a picture of a SPG and a Bus Plat show up there under the heading "My cards" (My only Amex card right now is an SPG.)

Should I be worried? Anyone else ever had this happen to them?
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on May 19, 2013, 04:00:21 AM
I cancelled my Business Plat over a year ago, but Amex still sends me snail mail updates about that card acting like I still have it. I also noticed that if I go to http://www304.americanexpress.com/getthecard?intlink=US-Homepage-LookingForACard-PersonalCards# a picture of a SPG and a Bus Plat show up there under the heading "My cards" (My only Amex card right now is an SPG.)

Should I be worried?
I see no reason to.

Anyone else ever had this happen to them?
My canceled plat appeared at that link too until i cleared my cookies.
Title: Re: New Amex Bonus Terms
Post by: Nitantnel on May 19, 2013, 04:02:58 AM
I cancelled my Business Plat over a year ago, but Amex still sends me snail mail updates about that card acting like I still have it. I also noticed that if I go to http://www304.americanexpress.com/getthecard?intlink=US-Homepage-LookingForACard-PersonalCards# a picture of a SPG and a Bus Plat show up there under the heading "My cards" (My only Amex card right now is an SPG.)

Should I be worried? Anyone else ever had this happen to them?

Yup, this is classic.
Title: Re: New Amex Bonus Terms
Post by: TAVI on May 28, 2013, 04:58:39 PM
My father just received a targeted offer for Amex Biz Plat for 50K after $5K spend. He just closed a plat about 3 months ago so technically with Amex's new restrictions, he should not be able to get the bonus right?

The odd thing is that no where in the targeted mail nor the application page that i access using his invite code, does it state the usual restriction verbiage (i.e. that if he had this card or a similar card in the past 12 month he is not eligible for the bonus).

Does this mean he can apply for this card and get the points even tho he just closed the same Amex plat card? can't i just claim that the offer he received didn't stated any such rules?
Title: Re: New Amex Bonus Terms
Post by: Nitantnel on May 28, 2013, 05:05:01 PM
Amex mail is ALMOST NEVER in sync with reality. They send mail for closed accounts, for accounts that never existed. You can try applying for it, but IMO you are definitely up for a fight.
Title: Re: New Amex Bonus Terms
Post by: Smokey Joe Robinson on May 28, 2013, 05:21:35 PM
My father just received a targeted offer for Amex Biz Plat for 50K after $5K spend. He just closed a plat about 3 months ago so technically with Amex's new restrictions, he should not be able to get the bonus right?

The odd thing is that no where in the targeted mail nor the application page that i access using his invite code, does it state the usual restriction verbiage (i.e. that if he had this card or a similar card in the past 12 month he is not eligible for the bonus).

Does this mean he can apply for this card and get the points even tho he just closed the same Amex plat card? can't i just claim that the offer he received didn't stated any such rules?

Is the closed plat a business plat? If not he is eligible.
Title: Re: New Amex Bonus Terms
Post by: PETERP on May 29, 2013, 05:23:33 AM
My father just received a targeted offer for Amex Biz Plat for 50K after $5K spend. He just closed a plat about 3 months ago so technically with Amex's new restrictions, he should not be able to get the bonus right?

The odd thing is that no where in the targeted mail nor the application page that i access using his invite code, does it state the usual restriction verbiage (i.e. that if he had this card or a similar card in the past 12 month he is not eligible for the bonus).

Does this mean he can apply for this card and get the points even tho he just closed the same Amex plat card? can't i just claim that the offer he received didn't stated any such rules?


Take a screenshot and call Amex to get a confirmation of eligibility with name etc . As Smokey Joe said he should be ok but best to not them any wiggle room .
Title: Re: New Amex Bonus Terms
Post by: philly on May 29, 2013, 09:10:54 AM
i recently received that plat biz offer applied and points posted even though i currently have a gold biz
Title: Re: New Amex Bonus Terms
Post by: TAVI on May 29, 2013, 10:27:11 AM
Thanks everyone. He indeed had a business platinum card, so technically he shouldn't be eligible based on their new rules. yet, this offer doesn't specifically state those rules, which makes me believe he should be good to go.

still based on everyone's advice and philly's recent experience, the best course of action seems to apply for tho offer but document the process heavily as ammo (i.e. screenshots).

These targeted offers might be a great way around the 12 month rule it seems.
Title: Re: New Amex Bonus Terms
Post by: bruce on May 30, 2013, 09:35:29 AM
It took me 7 sm's on my account (still working for my wife's account) and I finally got the SPG points. I didn't have success with the Gold yet.

BTW these offers were from back in October when they did not state these conditions and STILL they wanted to deny the bonus.

This new term as being "identified" as an AMEXER seems foreboding.

Any advice?
Title: Re: New Amex Bonus Terms
Post by: PETERP on May 30, 2013, 10:50:31 AM
Thanks everyone. He indeed had a business platinum card, so technically he shouldn't be eligible based on their new rules. yet, this offer doesn't specifically state those rules, which makes me believe he should be good to go.

still based on everyone's advice and philly's recent experience, the best course of action seems to apply for tho offer but document the process heavily as ammo (i.e. screenshots).

These targeted offers might be a great way around the 12 month rule it seems.

My targeted offer didn't pass muster . I am waiting the 1 year rule out .
Title: Re: New Amex Bonus Terms
Post by: mgarfin on June 02, 2013, 03:45:53 PM
After being inspired by Dan
I just finished a run on amex for me and my wife

MB plat
gold
delta
starwoods

I closed Plat within 60 days all other open

Should I close my other cards now in order to churn them, or wait until I am ready to do it (12 months etc) ?

Thanks
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 02, 2013, 04:33:42 PM
After being inspired by Dan
I just finished a run on amex for me and my wife

MB plat
gold
delta
starwoods

I closed Plat within 60 days all other open

Should I close my other cards now in order to churn them, or wait until I am ready to do it (12 months etc) ?

Thanks
You need to wait 12 months from date of closure.
Title: Re: New Amex Bonus Terms
Post by: whYME on June 02, 2013, 05:47:24 PM
A few questions:

1. The wiki says "Usually no crossover biz to personal (i.e. you can get biz bonus when you have personal)." Is this still true? If yes does it work the other way as well? (i.e. can you get the personal bonus when you have/had the biz?)

2. If you are/were an AU on an account will that cause you to be considered a "current Amex cardmember"?

3. Do the new rules affect the ability to do a 3BM?

TIA, and I apologize for not having read through all 60 pages of this thread in case my answers are there somewhere...
Title: Re: New Amex Bonus Terms
Post by: AJK on June 02, 2013, 05:59:43 PM
1. Yes. Yes.

2. No.

3. No.
Title: Re: New Amex Bonus Terms
Post by: whYME on June 02, 2013, 06:16:28 PM
1. Yes. Yes.

2. No.

3. No.
Thank you!
Title: Re: New Amex Bonus Terms
Post by: AJK on June 02, 2013, 06:24:14 PM
Thank you!

Sure.
Title: Re: New Amex Bonus Terms
Post by: mgarfin on June 02, 2013, 07:15:53 PM
You need to wait 12 months from date of closure.

meaning all ppl churning on the forum are walking around without an AMEX
Title: Re: New Amex Bonus Terms
Post by: Ergel on June 02, 2013, 07:24:57 PM
meaning all ppl churning on the forum are walking around without an AMEX charge card
FTFY
Title: Re: New Amex Bonus Terms
Post by: mgarfin on June 02, 2013, 07:35:27 PM
FTFY


MB plat -closed
gold- shall close, (will downgrading to green effect further bonuss?)
delta - has its own rules as I read elsewhere on forum
starwoods - churnable

(Dan writes he has a gold card, doesn't he not want to churn it?)

Title: Re: New Amex Bonus Terms
Post by: Dan on June 02, 2013, 07:43:03 PM
(Dan writes he has a gold card, doesn't he not want to churn it?)
For whatever reason I have not had any problem churning even after the "new terms"
Title: Re: New Amex Bonus Terms
Post by: dirah on June 02, 2013, 07:46:27 PM
For whatever reason I have not had any problem churning even after the "new terms"
Have you done it since Feb 2013 (when it really became difficult)?
If yes, I guess it is time for me to start Dirahdeals.com so I can  get preferential treatment from AMEX  :D
Title: Re: New Amex Bonus Terms
Post by: mow on June 02, 2013, 07:53:36 PM
Mowdeals.com here we come
Title: Re: New Amex Bonus Terms
Post by: dirah on June 02, 2013, 08:07:41 PM
Or, maybe we can start a Dans Deals Blog Conga.

To participate:
1. Obtain a unique domain name.
2. Design your unique logo.
3. Get on line for the code to nest Dan's posts in your blog.
4. Call up AMEX and tell them you are the all-important ShnookDeals.com

#JustHavingSomeFun
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 02, 2013, 10:54:40 PM
For whatever reason I have not had any problem churning even after the "new terms"
Are you the only one who recently auto got the points within 12.  Many have hucad successfully but iirc noone just "gets them". CMIIW
Title: Re: New Amex Bonus Terms
Post by: Dan on June 02, 2013, 11:00:16 PM
Are you the only one who recently auto got the points within 12.  Many have hucad successfully but iirc noone just "gets them". CMIIW
It has to do with the kabbalistic kavonos you have in mind when you apply.
And having a new MR account generated each time.
I've had successful churns (2/3/4bms) in June, October, and January.  I'll let you know about my May churn soon.
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 02, 2013, 11:03:42 PM
It has to do with the kabbalistic kavonos you have in mind when you apply.
And having a new MR account generated each time.
I've had successful churns (2/3/4bms) in June, October, and January.  I'll let you know about my May churn soon.
Good luck!
Title: Re: New Amex Bonus Terms
Post by: bruce on June 03, 2013, 12:04:17 AM
It has to do with the kabbalistic kavonos you have in mind when you apply.
And having a new MR account generated each time.
I've had successful churns (2/3/4bms) in June, October, and January.  I'll let you know about my May churn soon.

How do you get a new MR generated. I know with SPG you can leave it blank but somehow with the charge cards they always link it up automatically.
Title: Re: New Amex Bonus Terms
Post by: PETERP on June 03, 2013, 04:50:21 AM
How do you get a new MR generated. I know with SPG you can leave it blank but somehow with the charge cards they always link it up automatically.

+1. That's the 64 million dollar question. How do we get new MR please Dan
Title: Re: New Amex Bonus Terms
Post by: dirah on June 03, 2013, 05:53:05 AM
How do you get a new MR generated. I know with SPG you can leave it blank but somehow with the charge cards they always link it up automatically.
+1. That's the 64 million dollar question. How do we get new MR please Dan
Come on guys.. this has been discussed.
Title: Re: New Amex Bonus Terms
Post by: PETERP on June 03, 2013, 06:55:34 AM
Come on guys.. this has been discussed.


Discussed definitely . Answered , I must have missed it. Link or explain please.
Thanks   
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 03, 2013, 08:44:11 AM

Discussed definitely . Answered , I must have missed it. Link or explain please.
Thanks
I think its basically automatic, if all cards are closed and there is no balance in the mr account a new one is issued. YMMV
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on June 03, 2013, 08:51:49 AM
I think its basically automatic, if all cards are closed and there is no balance in the mr account a new one is issued. YMMV

Someone should take the sacrifice and try out your theory...
Title: Re: New Amex Bonus Terms
Post by: glasses dude on June 03, 2013, 08:52:13 AM
I think its basically automatic, if all cards are closed and there is no balance in the mr account a new one is issued. YMMV
there has to be a zero balance in the mr account? I thought that if you close it even if you have a few points leftover you forfeit them, does that count as a zero balance?
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on June 03, 2013, 08:57:24 AM
there has to be a zero balance in the mr account? I thought that if you close it even if you have a few points leftover you forfeit them, does that count as a zero balance?

By the way, you should always be able to transfer to the last point. I transferred points to BA yesterday and I didn't have a whole 83k points, so I SM'd them to give me the remainder to a whole thousand as a courtesy. I got it within a couple of hours. Though it was only 65 short in my case, I probably could have gotten more had I been short more.
Title: Re: New Amex Bonus Terms
Post by: glasses dude on June 03, 2013, 09:01:00 AM
By the way, you should always be able to transfer to the last point. I transferred points to BA yesterday and I didn't have a whole 83k points, so I SM'd them to give me the remainder to a whole thousand as a courtesy. I got it within a couple of hours. Though it was only 65 short in my case, I probably could have gotten more had I been short more.
Thanx good idea I'm gonna try it
Title: Re: New Amex Bonus Terms
Post by: yare on June 03, 2013, 09:05:27 AM
And having a new MR account generated each time.
-1

i had new mr accounts generated for each card and it didn't help.
Title: Re: New Amex Bonus Terms
Post by: PETERP on June 03, 2013, 10:23:41 AM
I think its basically automatic, if all cards are closed and there is no balance in the mr account a new one is issued. YMMV

Have you done it ? Can anyone say they actually did it that way ? People are losing
their credibility by the day .
Someone with a IME please chime in .


@ Dirah. Care to comment more fully ?
Title: Re: New Amex Bonus Terms
Post by: mgarfin on June 03, 2013, 12:10:32 PM
For whatever reason I have not had any problem churning even after the "new terms"
It has to do with the kabbalistic kavonos you have in mind when you apply.
And having a new MR account generated each time.
I've had successful churns (2/3/4bms) in June, October, and January.  I'll let you know about my May churn soon.

I'm losing it!

Don't you need 12 months? (June, October, and January)
Title: Re: New Amex Bonus Terms
Post by: Dan on June 03, 2013, 12:51:41 PM
-1

i had new mr accounts generated for each card and it didn't help.
I have always had new ones auto generated for me (since before my blogging days)
I'm not the only one, just one of the lucky ones I guess.
Title: Re: New Amex Bonus Terms
Post by: PETERP on June 03, 2013, 12:57:14 PM
Have you done it ? Can anyone say they actually did it that way ? People are losing
their credibility by the day .
Someone with a IME please chime in .


@ Dirah. Care to comment more fully ?

Bump !
Title: Re: New Amex Bonus Terms
Post by: yare on June 03, 2013, 01:31:07 PM
I have always had new ones auto generated for me (since before my blogging days)
I'm not the only one, just one of the lucky ones I guess.
i hear, that sounds like a big difference.  i needed to have them done manually after already getting the card.   everyone i spoke to at amex claimed there was no way of having it done automatically...      enjoy
Title: Re: New Amex Bonus Terms
Post by: jaywhy on June 03, 2013, 01:33:22 PM
I have always had new ones auto generated for me (since before my blogging days)
I'm not the only one, just one of the lucky ones I guess.
And you do nothing different in the application process? You apply with the same address etc every time?
Title: Re: New Amex Bonus Terms
Post by: Dan on June 03, 2013, 01:37:34 PM
Yup
Title: Re: New Amex Bonus Terms
Post by: Redbull3 on June 03, 2013, 01:50:14 PM
Yup

Do you apply for MR cards that you already have open and active or do you first close, then apply.
Title: Re: New Amex Bonus Terms
Post by: jaywhy on June 03, 2013, 01:51:00 PM
Yup
Care to take a guess on what criteria causes a new MR account to be generated?
Title: Re: New Amex Bonus Terms
Post by: Dan on June 03, 2013, 01:52:09 PM
Do you apply for MR cards that you already have open and active or do you first close, then apply.
Both ways.

Care to take a guess on what criteria causes a new MR account to be generated?
No clue.
Title: Re: New Amex Bonus Terms
Post by: mgarfin on June 03, 2013, 02:03:55 PM
DAN anything on this

Don't you need 12 months?
How do u do (June, October, and January) and MAY
Title: Re: New Amex Bonus Terms
Post by: karen on June 03, 2013, 02:06:39 PM
Both ways.
No clue.
If you don't closed all your new accounts, no new reward # will be generated. So my understanding is there is not both ways.
Title: Re: New Amex Bonus Terms
Post by: karen on June 03, 2013, 02:10:42 PM
I think its basically automatic, if all cards are closed and there is no balance in the mr account a new one is issued. YMMV
+1
Title: Re: New Amex Bonus Terms
Post by: PETERP on June 03, 2013, 02:14:09 PM
I think its basically automatic, if all cards are closed and there is no balance in the mr account a new one is issued. YMMV

Are you speaking from experience ? Or just guessing .
Title: Re: New Amex Bonus Terms
Post by: karen on June 03, 2013, 02:23:01 PM
Are you speaking from experience ? Or just guessing .
My experience is like that.
Title: Re: New Amex Bonus Terms
Post by: compddd on June 03, 2013, 02:27:21 PM
It's cause Dan has the luck of the Irish
Title: Re: New Amex Bonus Terms
Post by: PETERP on June 03, 2013, 02:31:02 PM
My experience is like that.

Thanks

It's cause Dan has the luck of the Irish

Didn't realize Dan was Irish . Erin Go Bragh
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 03, 2013, 02:47:40 PM
Both ways.
No clue.
you have more than one active MR acct. Open at once?
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on June 03, 2013, 03:08:52 PM
My experience is like that.

New Number AND gotten the bonus again within a year?
Title: Re: New Amex Bonus Terms
Post by: Dan on June 03, 2013, 04:40:32 PM
you have more than one active MR acct. Open at once?
I currently have 12 active AMEX cards. 6 charge+6 credit.
I have 6 MR accounts. Every time I open a new charge card I get a new MR account automagically.

Please stop with all of the PM'ing me why, I DO NOT KNOW WHY!

For my 2 SPGs I got last July I used new numbers and got the points that way but I do not have any tips as far as MR is concerned, it's just always been that way for me and I've never had a denied bonus.

Title: Re: New Amex Bonus Terms
Post by: mgarfin on June 03, 2013, 04:52:57 PM
seeing is believing
Title: Re: New Amex Bonus Terms
Post by: Dan on June 03, 2013, 04:54:10 PM
Don't believe me, I couldn't care less.
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 03, 2013, 05:16:49 PM
My recent churn I was given a new MR account but the bonus points did not come.
(After much sm, it is "by the Concern dept for review"...)
Title: Re: New Amex Bonus Terms
Post by: Dan on June 03, 2013, 05:19:13 PM
My recent churn I was given a new MR account but the bonus points did not come.
Manually or automagically?
Title: Re: New Amex Bonus Terms
Post by: compddd on June 03, 2013, 05:19:43 PM
Seems like Dan's Amex profile is bugged then and he gets the bonus every time.
Title: Re: New Amex Bonus Terms
Post by: Dan on June 03, 2013, 05:21:46 PM
Seems like Dan's Amex profile is bugged then and he gets the bonus every time.
Others on FT reported the same thing so it ain't just me.
Ad as I said, it's been doing that for me for many many years.

Kind of shocking that people would suspect my integrity by lying about this.
Title: Re: New Amex Bonus Terms
Post by: ac7mpo on June 03, 2013, 05:38:29 PM
I have had a lot of sucess appeling to customer services better nature and not fully understanding why I only got 5k good will instead of full 30k
Title: Re: New Amex Bonus Terms
Post by: mgarfin on June 03, 2013, 05:41:51 PM
Sorry if I suspect your integrity
If you are referring to me, I one hundred % believe you, we are just trying to get to the bottom of it.

does your wife etc also have no problems? 

aso dose 3 months do it for you?

Thanks
Title: Re: New Amex Bonus Terms
Post by: rots5 on June 03, 2013, 05:49:56 PM
I applied for the business platinum card and the PRG at the same time.

Amex linked them together to one membership rewards account.

Will I get the bonus on both?

YMMV

i did
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 03, 2013, 05:52:12 PM
Manually or automagically?
I guess you can call it manually, I didnt have any active amex charge cards or any balance in old MR account.
 Im still fighting for the bonus... No magic here.
Title: Re: New Amex Bonus Terms
Post by: mgarfin on June 03, 2013, 06:01:05 PM
Saying all this here how can I get rid of 691 MR left in account before I close?
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 03, 2013, 06:03:38 PM
sm
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on June 03, 2013, 06:03:50 PM
Saying all this here how can I get rid of 691 MR left in account before I close?

SM saying that you can only transfer a whole thousand points, if they can give you the rest as a courtesy.
Title: Re: New Amex Bonus Terms
Post by: aryeh1 on June 03, 2013, 07:06:31 PM
Maybe the 12 month rule term doesn't apply to Dan:)
Title: Re: New Amex Bonus Terms
Post by: Dan on June 03, 2013, 07:09:53 PM
For all the birthers, my 12 active AMEX accounts and 6 active MR accounts.
Title: Re: New Amex Bonus Terms
Post by: Shreknit on June 03, 2013, 07:14:37 PM
For all the birthers, my 12 active AMEX accounts and 6 active MR accounts.

Lol
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on June 03, 2013, 07:46:28 PM
For all the birthers, my 12 active AMEX accounts and 6 active MR accounts.
Bah anyone can photoshop!! Give me your log in information and MAYBE i'll believe you if it lets me transfer the points to my avios accounts. MAYBE.
Title: Re: New Amex Bonus Terms
Post by: bruce on June 03, 2013, 07:46:40 PM
For all the birthers, my 12 active AMEX accounts and 6 active MR accounts.

Im in awe!
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 03, 2013, 09:09:49 PM
For all the birthers, my 12 active AMEX accounts and 6 active MR accounts.
weak spending  ;) Time for a churn
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 04, 2013, 07:09:30 AM
Has anyone ever had this: Every time I HUCA/sm about my bonus on a PRG within 12 months, they tell me that its "under review by the Concern Department"
Have you had a good experience with the "Concern Department"? Also, what is the primary concern of this department, Amex or the customer?
Title: Re: New Amex Bonus Terms
Post by: PETERP on June 04, 2013, 07:15:18 AM
For all the birthers, my 12 active AMEX accounts and 6 active MR accounts.

Very impressive. But unfortunately for me , not repeatable .
Title: Re: New Amex Bonus Terms
Post by: karen on June 04, 2013, 08:53:17 AM
New Number AND gotten the bonus again within a year?
I have not tried to churn since the new term.
Title: Re: New Amex Bonus Terms
Post by: PETERP on June 04, 2013, 09:05:26 AM
My experience is like that.

Does not help real time


I have not tried to churn since the new term.

Your experience is according to old terms , so its moot !
Title: Re: New Amex Bonus Terms
Post by: karen on June 04, 2013, 09:36:52 AM
Does not help real time


Your experience is according to old terms , so its moot !
My experience is on whether it creates a new reward number, not on whether to get the sign up bonus (that is what new term about). I like to know whether people get points with a new reward number when it is within 12 months.
Title: Re: New Amex Bonus Terms
Post by: PETERP on June 04, 2013, 09:41:49 AM
My experience is on whether it creates a new reward number, not on whether to get the sign up bonus (that is what new term about). I like to know whether people get points with a new reward number when it is within 12 months.


Excuse me , but isn't that the bottom line . Or just getting multiple MR accounts to brag about them.
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 04, 2013, 01:08:26 PM
My experience is on whether it creates a new reward number, not on whether to get the sign up bonus (that is what new term about). I like to know whether people get points with a new reward number when it is within 12 months.
i didnt
Title: Re: New Amex Bonus Terms
Post by: mgarfin on June 04, 2013, 02:15:54 PM
One thing is to get a new MR number, but the main thing is the every 3 months.
Title: Re: New Amex Bonus Terms
Post by: mgarfin on June 04, 2013, 02:56:30 PM
For all the birthers, my 12 active AMEX accounts and 6 active MR accounts.

Does this work for your family too?

(DAN, I am not doubting you, just trying to get to the bottom of this.)
Title: Re: New Amex Bonus Terms
Post by: Shreknit on June 05, 2013, 10:10:14 AM
Dan I'm not sure you can still pull those maneuvers id love to see you get the bonuses again now
Title: Re: New Amex Bonus Terms
Post by: Thingywingy on June 06, 2013, 02:38:23 AM
For Starwood personal is 12 months needed to get bonus?
Title: Re: New Amex Bonus Terms
Post by: PETERP on June 06, 2013, 03:08:08 AM
For Starwood personal is 12 months needed to get bonus?

What do the T Cs say . IMO every family has the 12/ 90 day rule , so 12 months if you had it (personal) before
Title: Re: New Amex Bonus Terms
Post by: Zevwolf on June 06, 2013, 10:32:18 AM
How many families does AMEX have? What are the cards in each family?
Title: Re: New Amex Bonus Terms
Post by: PETERP on June 06, 2013, 12:27:00 PM
How many families does AMEX have? What are the cards in each family?

I tried to get a straight answer from Amex. . Got a lot of circuitous doublespeak . Thought it was
Fed chairman Greenspan
Title: Re: New Amex Bonus Terms
Post by: dovy2 on June 06, 2013, 01:06:08 PM
after chatting for over a half hour, I was able to schlepp out 2k of them
Title: Re: New Amex Bonus Terms
Post by: mgarfin on June 09, 2013, 12:29:19 PM
After reading here that it might help closing your AMEX without any MR left

I SM them on three different accounts to make it  a 1000 MR as a courtesy, got it on all and even  an extra 1000 as I requested twice.

Transferred it to BA, now I'll close my account with a zero balance in MR account and some 6000 avois.

Thanks Dan and the crew,
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 09, 2013, 04:43:03 PM
After reading here that it might help closing your AMEX without any MR left

I SM them on three different accounts to make it  a 1000 MR as a courtesy, got it on all and even  an extra 1000 as I requested twice.

Transferred it to BA, now I'll close my account with a zero balance in MR account and some 6000 avois.

Thanks Dan and the crew,
Good luck, but dont get your hopes up to high...
Title: Re: New Amex Bonus Terms
Post by: mgarfin on June 09, 2013, 04:58:14 PM
You realize Dan did not reveal, if he has no problems for his wife etc.
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 09, 2013, 05:30:31 PM
You realize Dan did not reveal, if he has no problems for his wife etc.
who cares ?
Title: Re: New Amex Bonus Terms
Post by: mgarfin on June 09, 2013, 05:35:46 PM
who cares ?

Just to get the real picture.

Saying if it only works for him and not for his relativ then its luck but if all his relatives get the bonus without problems then we need to get the insides. 
Title: Re: New Amex Bonus Terms
Post by: aryeh1 on June 10, 2013, 10:09:13 AM
The PRG is my only amex & oldest card on my credit report ( showing up as opened way before had it),
Should I close it or is there a card that i can downgrade to that will reset the 12 months?
Title: Re: New Amex Bonus Terms
Post by: Nitantnel on June 10, 2013, 07:47:30 PM
The PRG is my only amex & oldest card on my credit report ( showing up as opened way before had it),
Should I close it or is there a card that i can downgrade to that will reset the 12 months?
Should be able to downgrade to the blue. Don't close it.
Title: Re: New Amex Bonus Terms
Post by: Baruch on June 10, 2013, 08:23:59 PM
-1

i had new mr accounts generated for each card and it didn't help.
+1
Title: Re: New Amex Bonus Terms
Post by: aryeh1 on June 11, 2013, 12:14:21 AM
Should be able to downgrade to the blue. Don't close it.
Blue isnt a charge card?

Can anyone confirm PRG can be downgraded to blue?
Title: Re: New Amex Bonus Terms
Post by: Centurion on June 13, 2013, 03:48:32 AM
wife got this today 100,000 offer anual fee 450 something special? go for it?
Title: Re: New Amex Bonus Terms
Post by: Zevwolf on June 13, 2013, 10:10:45 AM
Very good offer. Go for it. You could close the card before 60 days and get refunded the AF.
Title: Re: New Amex Bonus Terms
Post by: Shreknit on June 13, 2013, 10:40:00 AM
wife got this today 100,000 offer anual fee 450 something special? go for it?

I keep hearing people getting this wife and I both have excellent credit and good history with amex no plats and haven't got one what's the deal?
Title: Re: New Amex Bonus Terms
Post by: Centurion on June 13, 2013, 01:17:23 PM
i posted the pictures-
no direct marketing!!
go for it
look at the website address / tel number
Title: Re: New Amex Bonus Terms
Post by: JunkYardUnz on June 13, 2013, 01:25:51 PM
i posted the pictures-
no direct marketing!!
go for it
look at the website address / tel number

FYI : If you follow the link they then ask for a RSVP code
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on June 13, 2013, 01:29:02 PM
FYI : If you follow the link they then ask for a RSVP code
+1
It's targeted.
Title: Re: New Amex Bonus Terms
Post by: Gd on June 13, 2013, 01:30:05 PM
The terms of the card say it's not valid for gift cards.  Are you saying you can buy $200 of airline gift cards (where, BTW?) and cash them (how?).
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on June 13, 2013, 01:40:31 PM
The terms of the card say it's not valid for gift cards. 
It always said that, yet always worked anyway.
Title: Re: New Amex Bonus Terms
Post by: Gd on June 13, 2013, 03:08:32 PM
OK;  can you answer the parenthetical questions also?  TIA
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on June 13, 2013, 03:14:12 PM
OK;  can you answer the parenthetical questions also?  TIA
Here's all the info you need:
http://forums.dansdeals.com/index.php?topic=3802.0
Title: Re: New Amex Bonus Terms
Post by: Gd on June 13, 2013, 03:22:51 PM
Not.  Does not say where to get the gift cards or where to cash them out.
Title: Re: New Amex Bonus Terms
Post by: compddd on June 13, 2013, 04:57:38 PM
This noob has quite the attitude!
Title: Re: New Amex Bonus Terms
Post by: DP7 on June 13, 2013, 05:06:44 PM
This noob has quite the attitude!

He should meet this guy
did ant body get the United explorer  got hte bonus then cancelled/moved line then tried for the United explorer  buisness card and also got the bonus plz
speak with expierence not the im pretty sure think so and i heard from cousins, brothers, uncles, partners, dead dogs owners, ex wifes, sisters, neases, boyfriends neighbor that it might work
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on June 13, 2013, 08:31:09 PM
Not.  Does not say where to get the gift cards or where to cash them out.
It gives better options than GCs.
Title: Re: New Amex Bonus Terms
Post by: Gd on June 14, 2013, 11:48:58 AM
Please explain
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on June 14, 2013, 04:58:03 PM
Please explain
Did you read the Wiki in that link? It's self-explanatory.
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 17, 2013, 07:06:01 AM
When trying to get an undeserved bonus from Amex, never call b4 8 weeks.

I was told that originally my bonus was on the card but upon further review its ineligible. >:(

#Syag lechochma shtika.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on June 17, 2013, 08:10:31 AM
When trying to get an undeserved bonus from Amex, never call b4 8 weeks.

I was told that originally my bonus was on the card but upon further review its ineligible. >:(

#Syag lechochma shtika.

Doubt it.
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 17, 2013, 08:49:19 AM
Doubt it.
Originally a chat rep told me I should get the bonus. A sm agent now explained that originally the bonus was on the account  but upon further review I was deemed ineligible.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on June 17, 2013, 08:56:37 AM
Originally a chat rep told me I should get the bonus. A sm agent now explained that originally the bonus was on the account  but upon further review I was deemed ineligible.

Don't believe it.
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on June 17, 2013, 08:57:48 AM
How do you explain the chat gal?
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on June 17, 2013, 09:00:23 AM
How do you explain the chat gal?

Didn't know what she was talking about.
Saw that your account was signed up for a bonus, but before bonuses are issued, the system checks it out and that's what stops everyone every time when ineligible.
Title: Re: New Amex Bonus Terms
Post by: MosheP on June 17, 2013, 09:35:03 PM
Would being an AU on a SPG biz with social and all info prevent me from receiving the sign-up bonus?
Title: Re: New Amex Bonus Terms
Post by: EMES on June 17, 2013, 09:40:26 PM
Would being an AU on a SPG biz with social and all info prevent me from receiving the sign-up bonus?
No
Title: Re: New Amex Bonus Terms
Post by: AJK on June 17, 2013, 09:40:39 PM
Would being an AU on a SPG biz with social and all info prevent me from receiving the sign-up bonus?

No.
Title: Re: New Amex Bonus Terms
Post by: MosheP on June 17, 2013, 09:42:31 PM
No.

PHEW!

I was just activating all my AU cards on my wife's accounts and the system made me add them to my personal online profile. I even had to give my social when activating. I thought I would be blocked for 12 months on all those cards. 
Title: Re: New Amex Bonus Terms
Post by: EMES on June 17, 2013, 09:43:41 PM
No.
Double post?
Title: Re: New Amex Bonus Terms
Post by: aj26 on June 23, 2013, 03:49:38 AM
Got a targeted offer for 50k biz platinum. There is NO mention of ineligability if i had a gold biz card within last 12 months. I just got the 75k gold biz card couple months ago. Would the new terms apply if they are not mentioned in the  T&C?
Title: Re: New Amex Bonus Terms
Post by: philly on July 09, 2013, 08:09:40 PM
not in my experience mentioned earlier
Title: Re: New Amex Bonus Terms
Post by: compddd on July 09, 2013, 08:26:46 PM
Got a targeted offer for 50k biz platinum. There is NO mention of ineligability if i had a gold biz card within last 12 months. I just got the 75k gold biz card couple months ago. Would the new terms apply if they are not mentioned in the  T&C?

Business Plat, Gold, Green all share the same 12 month timer. You will not get the bonus.
Title: Re: New Amex Bonus Terms
Post by: AJK on July 09, 2013, 09:20:36 PM
Got a targeted offer for 50k biz platinum. There is NO mention of ineligability if i had a gold biz card within last 12 months. I just got the 75k gold biz card couple months ago. Would the new terms apply if they are not mentioned in the  T&C?

Check the application online.
Title: Re: New Amex Bonus Terms
Post by: Sora on July 21, 2013, 11:47:10 PM
Dan,

I am new to this, but read that you advised that I can open a business gold (with 50,000 reward points) even if I don't own a large business.  When I saw the agreement it stated purchases are limited to commercial or business use.  How can I take advantage of the points for airline tickets purchased if I do not typically travel for business?  Does the $5,000 have to be spent only on business purchases?
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on July 21, 2013, 11:59:55 PM
Dan,

I am new to this, but read that you advised that I can open a business gold (with 50,000 reward points) even if I don't own a large business.  When I saw the agreement it stated purchases are limited to commercial or business use.  How can I take advantage of the points for airline tickets purchased if I do not typically travel for business?  Does the $5,000 have to be spent only on business purchases?
Mix Business with pleasure. For example: If you earn FF miles while traveling on vacation, that is business, therefore, buying the tickets with the business card is legit.
CMIIW
Title: Re: New Amex Bonus Terms
Post by: Dan on August 04, 2013, 01:26:22 AM
It has to do with the kabbalistic kavonos you have in mind when you apply.
And having a new MR account generated each time.
I've had successful churns (2/3/4bms) in June, October, and January.  I'll let you know about my May churn soon.
All bonuses have posted automatically :)
Am I really the only one here who gets a new MR account added automatically with each new charge card?
Title: Re: New Amex Bonus Terms
Post by: yaakov s on August 04, 2013, 02:13:33 AM
All bonuses have posted automatically :)
Am I really the only one here who gets a new MR account added automatically with each new charge card?
No many people do. They still don't get the bonus within 12 months.
Title: Re: New Amex Bonus Terms
Post by: Matovu on August 04, 2013, 02:45:36 AM
All bonuses have posted automatically :)
Am I really the only one here who gets a new MR account added automatically with each new charge card?


Yes you are the. Only one getting bonuses.... And they are not stupid.
Sorry but they are giving it to you and they know you will get us to sign up for a card to spend the minimum and not get a bonus.
Really mean. But smart.
Title: Re: New Amex Bonus Terms
Post by: yaakov s on August 04, 2013, 02:47:11 AM


Yes you are the. Only one getting bonuses.... And they are not stupid.
Sorry but they are giving it to you and they know you will get us to sign up for a card to spend the minimum and not get a bonus.
Really mean. But smart.
And man didn't really land on the moon.
Title: Re: New Amex Bonus Terms
Post by: Shreknit on August 04, 2013, 08:58:23 AM


Yes you are the. Only one getting bonuses.... And they are not stupid.
Sorry but they are giving it to you and they know you will get us to sign up for a card to spend the minimum and not get a bonus.
Really mean. But smart.

Hmmm that's a good one for the tabloids.
Title: Re: New Amex Bonus Terms
Post by: Baruch on August 04, 2013, 06:14:06 PM


Yes you are the. Only one getting bonuses.... And they are not stupid.
Sorry but they are giving it to you and they know you will get us to sign up for a card to spend the minimum and not get a bonus.
Really mean. But smart.
lol
Title: Re: New Amex Bonus Terms
Post by: Stevie on August 04, 2013, 09:30:12 PM
All bonuses have posted automatically :)
Am I really the only one here who gets a new MR account added automatically with each new charge card?

Hi Dan, could you share with us which AMEX cards you received during your May churn? 
Title: Re: New Amex Bonus Terms
Post by: philly on August 05, 2013, 08:30:15 AM
I did receive the bonus on that targeted plat. biz offer
Title: Re: New Amex Bonus Terms
Post by: Moishel on August 07, 2013, 10:26:10 AM
All bonuses have posted automatically :)
Am I really the only one here who gets a new MR account added automatically with each new charge card?
Are you the only one getting the targeted invite? in other words, has anyone gotten a letter or email to sign up for the SPG for the signup bonus and hasn't gotten it?
Title: Re: New Amex Bonus Terms
Post by: Wheelerdealer on August 07, 2013, 04:05:41 PM
So all i need to do is get a new spg number and a new address on my app to get the bonus points??
Title: Re: New Amex Bonus Terms
Post by: smaxber on August 07, 2013, 07:57:52 PM
All bonuses have posted automatically :)
Am I really the only one here who gets a new MR account added automatically with each new charge card?

Does that mean the 12 month limit doesn't apply because you automatically get new MR accounts?
Title: Re: New Amex Bonus Terms
Post by: Wheelerdealer on August 08, 2013, 04:02:30 PM
So all i need to do is sign up for a new spg number... And get a new mailing address on my cc app to get the bonus points... And then once i get the points i merge the accounts??
Title: Re: New Amex Bonus Terms
Post by: compddd on August 08, 2013, 04:14:21 PM
So all i need to do is sign up for a new spg number... And get a new mailing address on my cc app to get the bonus points... And then once i get the points i merge the accounts??

Unless you are Dan, you probably won't get the bonus if your 12 month timer is not up.
Title: Re: New Amex Bonus Terms
Post by: Mocha on August 08, 2013, 06:35:53 PM
How would I find out when my previous card were closed? Wanna know if I hit 12 mnths or not
Title: Re: New Amex Bonus Terms
Post by: compddd on August 08, 2013, 06:55:41 PM
How would I find out when my previous card were closed? Wanna know if I hit 12 mnths or not

SM or live chat with Amex and they will tell you the date you closed your card(s)
Title: Re: New Amex Bonus Terms
Post by: moshiach1 on August 08, 2013, 07:16:36 PM
Can chat issue points?
Title: Re: New Amex Bonus Terms
Post by: Wheelerdealer on August 08, 2013, 08:15:49 PM
Unless you are Dan, you probably won't get the bonus if your 12 month timer is not up.
is that rlly true?? How is he doing it??
Title: Re: New Amex Bonus Terms
Post by: smaxber on August 08, 2013, 09:35:28 PM
The 12 month timer is for all AMEX cards or specific ones? Does Spg fall under it?
Title: Re: New Amex Bonus Terms
Post by: Baruch on August 09, 2013, 09:30:34 AM
How would I find out when my previous card were closed? Wanna know if I hit 12 mnths or not
Search you Email inbox for "American Express Card Cancellation". Amex sends an email on the day they close your card.
Title: business platinum
Post by: happyyyr on August 12, 2013, 11:20:52 AM
I have the business platinum will i get a bonus on the business gold card?
Title: Re: business platinum
Post by: Marco Polo on August 12, 2013, 11:24:08 AM
I have the business platinum will i get a bonus on the business gold card?
Please search for the proper thread, as this has been discusses many times.

As per T&C's, it is the same product and you will not get the bonus.
Title: Re: business platinum
Post by: chucksterace on August 12, 2013, 11:48:26 AM
Please search for the proper thread, as this has been discusses many times.

As per T&C's, it is the same product and you will not get the bonus.

Bbbbbut, why?!?! Why give him the answer? Now he doesn't need to search :(
Title: Re: business platinum
Post by: mordyl19 on August 12, 2013, 12:03:19 PM
Bbbbbut, why?!?! Why give him the answer? Now he doesn't need to search :(
That is an excellent point.
Title: Re: New Amex Bonus Terms
Post by: itsyehuda on August 27, 2013, 12:15:33 PM
I'm trying to figure out which cards to close. 30K spg is drawing to a close, and I'm assuming it will be an August promo next year too.

I have

1)  SPG Personal (my name)
2) SPG Business (My Name)
3) SPG Personal (my wife) (new, just got the bonus)

Does it make sense to close all of them and wait a year before opening up another SPG? I like using the business card for any non bonus, non foreign spend, and it has a high CL.

I also have 4 platinum cards

1) Business #1
2) Business #2
3) My Name Personal
4) My Wife Personal

(ALL PGGM'ed)

I'd like to be eligible for bonuses, but I'd also like to have one platinum card for lounges.

Does it make sense to close all and be without an SPG or Platinum card for a year?

I'm not really ready yet for an AOR, so having to apply for 2nd rate Amex cards (Hilton/DL) just to close these without lowering CL is also a factor here.
Title: Re: New Amex Bonus Terms
Post by: Lou Bob on August 27, 2013, 12:22:29 PM
I'm trying to figure out which cards to close. 30K spg is drawing to a close, and I'm assuming it will be an August promo next year too.

I have

1)  SPG Personal (my name)
2) SPG Business (My Name)
3) SPG Personal (my wife) (new, just got the bonus)

Does it make sense to close all of them and wait a year before opening up another SPG? I like using the business card for any non bonus, non foreign spend, and it has a high CL.

I also have 4 platinum cards

1) Business #1
2) Business #2
3) My Name Personal
4) My Wife Personal

(ALL PGGM'ed)

I'd like to be eligible for bonuses, but I'd also like to have one platinum card for lounges.

Does it make sense to close all and be without an SPG or Platinum card for a year?

I'm not really ready yet for an AOR, so having to apply for 2nd rate Amex cards (Hilton/DL) just to close these without lowering CL is also a factor here.

Ummmm...you can still use canceled plat cards for domestic lounges till the expiration date on the card
Title: Re: New Amex Bonus Terms
Post by: itsyehuda on August 27, 2013, 12:27:05 PM
Ummmm...you can still use canceled plat cards for domestic lounges till the expiration date on the card

True, but there's Priority Pass which gets cancelled, and transferring points to airlines. Between the accounts I have ~300K MRs.
Title: Re: New Amex Bonus Terms
Post by: itsyehuda on August 28, 2013, 03:43:21 PM

I'm trying to figure out which cards to close. 30K spg is drawing to a close, and I'm assuming it will be an August promo next year too.

I have

1)  SPG Personal (my name)
2) SPG Business (My Name)
3) SPG Personal (my wife) (new, just got the bonus)

Does it make sense to close all of them and wait a year before opening up another SPG? I like using the business card for any non bonus, non foreign spend, and it has a high CL.

I also have 4 platinum cards

1) Business #1
2) Business #2
3) My Name Personal
4) My Wife Personal

(ALL PGGM'ed)

I'd like to be eligible for bonuses, but I'd also like to have one platinum card for lounges.

Does it make sense to close all and be without an SPG or Platinum card for a year?

I'm not really ready yet for an AOR, so having to apply for 2nd rate Amex cards (Hilton/DL) just to close these without lowering CL is also a factor here.

Bump
Title: Re: New Amex Bonus Terms
Post by: Marco Polo on August 28, 2013, 03:59:27 PM
Bump
The Platinum card works for lounges even if cancelled. I believe it works until the card expires.
Title: Re: New Amex Bonus Terms
Post by: itsyehuda on August 28, 2013, 04:02:33 PM

The Platinum card works for lounges even if cancelled. I believe it works until the card expires.

So I should be without an Amex charge card, business or personal, and without an SPG card, business or personal for 12 months straight?

Title: Re: New Amex Bonus Terms
Post by: Marco Polo on August 28, 2013, 04:07:27 PM
So I should be without an Amex charge card, business or personal, and without an SPG card, business or personal for 12 months straight?
If you need it for something, keep a card open. Maybe keep one personal and one business open (one for you and one for wife) and churn a card every year and switch off.
Title: Re: New Amex Bonus Terms
Post by: Thingywingy on November 26, 2013, 06:35:30 PM
I cancelled my PRG in Sept 2012. Am I for sure ok with another PRG?
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on November 26, 2013, 06:39:12 PM
Anyway 3 months since you closed a similar card?
If yes, good to go.
Title: Re: New Amex Bonus Terms
Post by: Thingywingy on November 26, 2013, 06:53:28 PM
Anyway 3 months since you closed a similar card?
If yes, good to go.
I dont understand. Please explain.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on November 26, 2013, 07:11:45 PM
I dont understand. Please explain.

SwiftKey Flow to blame.
You are good to go, unless you still have open a similar card or closed it less than 3 months ago. Read the terms to see which cards in referring to.
Title: Re: New Amex Bonus Terms
Post by: Thingywingy on November 26, 2013, 07:18:31 PM
SwiftKey Flow to blame.
You are good to go, unless you still have open a similar card or closed it less than 3 months ago. Read the terms to see which cards in referring to.
The only other cards I have/had are Starwood personal and Biz.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on November 26, 2013, 07:31:21 PM
Good to go.
Title: Re: New Amex Bonus Terms
Post by: Baruch on November 27, 2013, 10:05:32 AM
If someone applies on the same day for A MB plat and a reg plat, will they get both bonuses?
Title: Re: New Amex Bonus Terms
Post by: Marco Polo on November 27, 2013, 10:17:18 AM
If someone applies on the same day for A MB plat and a reg plat, will they get both bonuses?
Don't think same day has anything to do with it. Though i believe the MB and regular plats are different so you would get it.
Title: Re: New Amex Bonus Terms
Post by: yomo on November 27, 2013, 01:40:42 PM
Don't think same day has anything to do with it. Though i believe the MB and regular plats are different so you would get it.
Are you sure about that?
It seems like that may have changed recently
Title: Re: New Amex Bonus Terms
Post by: PETERP on November 27, 2013, 01:45:18 PM
Are you sure about that?
It seems like that may have changed recently

I am quite certain that has changed .  Read the T Cs
Title: Re: New Amex Bonus Terms
Post by: raphy781 on November 27, 2013, 07:37:41 PM
Don't think same day has anything to do with it. Though i believe the MB and regular plats are different so you would get it.
-1
Its been reported that they are considered the same product as far as the bonus is concerned.
Title: Re: New Amex Bonus Terms
Post by: Shmulyg on November 28, 2013, 01:17:00 AM
-1
Its been reported that they are considered the same product as far as the bonus is concerned.
+1
From the Mercedes-Benz T&C: Welcome bonus not available to applicants who have had a Platinum Card within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days.
Title: Re: New Amex Bonus Terms
Post by: PETERP on November 28, 2013, 07:14:24 AM
[quote :) author=Shmulyg link=topic=21457.msg646132#msg646132 date=1385619420]
+1
From the Mercedes-Benz T&C: Welcome bonus not available to applicants who have had a Platinum Card within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days.
[/quote]

+100  I knew I was not waiting without a reason  :)
Title: Re: New Amex Bonus Terms
Post by: Redbull3 on November 28, 2013, 02:34:42 PM

+1
From the Mercedes-Benz T&C: Welcome bonus not available to applicants who have had a Platinum Card within the last 12 months or any Consumer ZYNC®, Green or Gold Card account within the last 90 days.

I also thought it was 12 months between all MR cards. So you can have a mb plat (or presumably regular plat) and get a bonus 91 days after closing gold? Good to know..
Title: Re: New Amex Bonus Terms
Post by: midnightinharlem on November 30, 2013, 09:22:50 AM
I also thought it was 12 months between all MR cards. So you can have a mb plat (or presumably regular plat) and get a bonus 91 days after closing gold? Good to know..

Correct. 12 months for the same card (Personal Plat and MB Plat are the same card) or 90 days for a similar card (PRG and Plat cards are similar).
Title: Re: New Amex Bonus Terms
Post by: AJK on December 19, 2013, 12:43:48 AM
Any issue with having a corporate card and getting a bonus?
Title: Re: New Amex Bonus Terms
Post by: yoyo6713 on December 19, 2013, 03:46:19 AM
Data point: applied for Platinum & Platinum MB cards 50K last week and got approval on both after calling in.  Points posted today. YMMV
Title: Re: New Amex Bonus Terms
Post by: SPLP on December 19, 2013, 04:01:27 AM
Data point: applied for Platinum & Platinum MB cards 50K last week and got approval on both after calling in.  Points posted today. YMMV

this was for a personal plat? or biz plat ?-- points posted on each card ?--
Title: Re: New Amex Bonus Terms
Post by: yoyo6713 on December 19, 2013, 05:58:29 AM
personal platinum and yes points posted for both.
Title: Re: New Amex Bonus Terms
Post by: Drago on December 19, 2013, 06:34:59 AM
Search you Email inbox for "American Express Card Cancellation". Amex sends an email on the day they close your card.
Any other way to determine? I deleted all those emails.
Would my CR have the exact date? I may just call up AMEX to ask them.
Title: Re: New Amex Bonus Terms
Post by: jaywhy on December 19, 2013, 07:36:35 AM
Data point: applied for Platinum & Platinum MB cards 50K last week and got approval on both after calling in.  Points posted today. YMMV
Nice! Good data point.
Title: Re: New Amex Bonus Terms
Post by: churnbabychurn on December 19, 2013, 08:03:37 AM
Any other way to determine? I deleted all those emails.
Would my CR have the exact date? I may just call up AMEX to ask them.
why not putpac?
Title: Re: New Amex Bonus Terms
Post by: MEIR613 on December 19, 2013, 08:15:07 AM
Data point: applied for Platinum & Platinum MB cards 50K last week and got approval on both after calling in.  Points posted today. YMMV
Was this the first time applying for both cards?

IIRC, as long as it's the first time, you can do whatever you want and you'll get ALL the bonuses.
Title: Re: New Amex Bonus Terms
Post by: Drago on December 19, 2013, 08:18:42 AM
why not putpac?
I will. It's my wife's account, so I always prefer not to.
Title: Re: New Amex Bonus Terms
Post by: PETERP on December 19, 2013, 04:57:23 PM
Was this the first time applying for both cards?

IIRC, as long as it's the first time, you can do whatever you want and you'll get ALL the bonuses.


I think this is the key.

 
Nice! Good data point.

Not sure its true for second card people
Title: Re: New Amex Bonus Terms
Post by: yoyo6713 on December 19, 2013, 05:39:39 PM
Was this the first time applying for both cards?

IIRC, as long as it's the first time, you can do whatever you want and you'll get ALL the bonuses.
yes.  first timer.
Title: Re: New Amex Bonus Terms
Post by: Baruch on December 20, 2013, 09:41:33 AM
Any other way to determine? I deleted all those emails.
Would my CR have the exact date? I may just call up AMEX to ask them.
Call amex, they'll tell you the exact date.
Title: Re: New Amex Bonus Terms
Post by: ari2955 on December 21, 2013, 09:54:23 PM
1) How exactly do you count the 12 months?
I closed my Bus Plat on 01/07/2013, Can I apply again on 01/08/2014? (have a 100k offer that I must be approved for by 01/10)

2) Have people had success getting the bonus for both the Bus Gold and Plat, when doing it in a 2bm?   
Title: Re: New Amex Bonus Terms
Post by: AJK on December 21, 2013, 09:57:38 PM
1) Yes, that's fine.

2) YMMV
Title: Re: New Amex Bonus Terms
Post by: ari2955 on December 21, 2013, 10:08:51 PM
1) Yes, that's fine.

2) YMMV
Thanks, I think I'm gonna go for both.
Title: Re: New Amex Bonus Terms
Post by: mgarfin on January 09, 2014, 01:03:43 PM
Dan you stand correct as they must have changed the wording on application.

If you are identified as a current American Express® Card Member, you may not be eligible for this welcome bonus offer. This offer is also not available to applicants who have had this product within the last 12 months.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on January 09, 2014, 01:15:19 PM
Dan you stand correct as they must have changed the wording on application.

If you are identified as a current American Express® Card Member, you may not be eligible for this welcome bonus offer. This offer is also not available to applicants who have had this product within the last 12 months.

The first part was added like a half year ago with no consequences (yet).
Title: Re: New Amex Bonus Terms
Post by: mgarfin on January 09, 2014, 01:24:03 PM
The first part was added like a half year ago with no consequences (yet).

I recall it saying something like this 
This offer is also not available to applicants who have goten this offer within the last 12 months.
Title: Re: New Amex Bonus Terms
Post by: compddd on January 09, 2014, 01:25:57 PM
The first part was added like a half year ago with no consequences (yet).

This this this this this stop worrying!
Title: Re: New Amex Bonus Terms
Post by: wonderlust on March 04, 2014, 02:33:56 AM
If I had mb in past  12 month  can I get bonus for Amex plat buiz?
Title: Re: New Amex Bonus Terms
Post by: avrumy22 on March 04, 2014, 02:56:45 AM
If I downgraded my starwood card to a amex blue cash card, will I be eligible in 12 months for the starwood card?
Title: Re: New Amex Bonus Terms
Post by: drmorob on March 04, 2014, 05:00:25 AM
I had a a plat biz and the representative told me I'm still eligible for the bonus on the mb plat so I would figure it works vice versa as well.
Title: Re: New Amex Bonus Terms
Post by: wonderlust on March 04, 2014, 08:53:09 AM
I had a a plat biz and the representative told me I'm still eligible for the bonus on the mb plat so I would figure it works vice versa as well.
Thanks
Title: Re: New Amex Bonus Terms
Post by: wonderlust on March 17, 2014, 05:01:25 PM
which cards r considered the same from amex? sorry if this was asked b4 but dont see that in the wiki
Title: Re: New Amex Bonus Terms
Post by: Super Speed on March 18, 2014, 12:50:00 AM

If I downgraded my starwood card to a amex blue cash card, will I be eligible in 12 months for the starwood card?
Yes.
Title: Re: New Amex Bonus Terms
Post by: Marco Polo on March 18, 2014, 08:25:02 AM
Yes.
If I downgraded my starwood card to a amex blue cash card, will I be eligible in 12 months for the starwood card?
Though with the possible new terms coming out, may not even be able to get it.
Title: Re: New Amex Bonus Terms
Post by: PETERP on March 18, 2014, 05:50:55 PM
Yes.

You are always eligible for the card . The bonus is something else ! ;)
Title: Re: New Amex Bonus Terms
Post by: Baruch on March 26, 2014, 09:09:19 PM
I know someone who got a bus gold a month ago. A week ago he applied for a bus plat thru an offer that came in the mail. He got approved. Will he get the points? It said nowhere on the offer that there's a 12 month rule.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on April 23, 2014, 01:39:59 PM
Do the 12 months terms apply to targeted offers that don't mention it?
Title: Re: New Amex Bonus Terms
Post by: asd on April 23, 2014, 02:10:18 PM
@baruch i dont think he will get the points
Title: Re: New Amex Bonus Terms
Post by: zale on June 16, 2014, 12:27:55 PM
I noticed some references on this thread about filing a complaint with consumerfinance.gov. Has anyone tried it?

I received a targeted offer for 50k Delta miles, along with the usual terms that I would only be eligible if I didn't have the product in 12 months. Uncertain about whether I had the card within 12 months, I chatted with a rep online who said that they don't see any such card on file within the last 12 months, and then went ahead to assure me that I would indeed receive the bonus if I signed up. I chatted not once, but twice to confirm this. I have a copy of one of the chats.

Sure enough... no bonus. I called in, rep was very helpful and sent a claim to the marketing department... whom of course turned me down stating that I had the card withing 12 months. I called in again and spoke with a supervisor who said he is sorry but there is nothing he can do, even though he understands that I was explicitly told that I would receive the bonus. (He also said that Amex would be taking accountability for this and reporting themselves to the consumer affairs bureau for making such a mistake and providing me with misinformation. I almost laughed out loud. Then he said that I didn't gain, but I didn't either lose anything, to which I responded that I lost points on my credit score for the inquiry, and I spent money on the card to meet the bonus criteria, money which I could have spent on another card and received better points for.).

The question is, is it worth filing a complaint with the CFPB? Can this backfire?

In general, Amex is good to me, but this is just crazy.
Title: Re: New Amex Bonus Terms
Post by: AJK on June 16, 2014, 01:40:53 PM
With written evidence, I'd seriously consider filing a complaint.
Title: Re: New Amex Bonus Terms
Post by: zale on June 16, 2014, 02:38:10 PM
With written evidence, I'd seriously consider filing a complaint.

My concern is if it will somehow backfire.. i.e. will they start delving into my account and seeing all the cards I opened and closed, and then start asking about my business etc...

Or, will they simply look at the case and change their mind?
Title: Re: New Amex Bonus Terms
Post by: itsyehuda on June 18, 2014, 12:14:10 PM
I just got the 40K for Platinum 3K.

I applied in that limbo period, and I had been within 1 year from last bonus on the card.
Title: Re: New Amex Bonus Terms
Post by: Moshe123 on June 18, 2014, 12:55:37 PM
I just got the 40K for Platinum 3K.

I applied in that limbo period, and I had been within 1 year from last bonus on the card.

You're not the only one. It was a big YMMV.
Title: Re: New Amex Bonus Terms
Post by: karen on June 20, 2014, 11:32:44 PM
I just got the 40K for Platinum 3K.

I applied in that limbo period, and I had been within 1 year from last bonus on the card.
When is that limbo period?
Title: Re: New Amex Bonus Terms
Post by: wonderlust on June 22, 2014, 10:30:01 AM
I got approved during the limbo stage for 150k that was sent to my address( landlord) I was assured they would honor the offer & now that I did the spending (20k) I was told they won't honor. First they said I wasn't eligible for the offer because their system doesn't show me able to recieve such a large offer ( they have me 25k offer instead) then they said I am not eligible because I previously had the card( 3yrs ago!). Not sure what to do ..

Sorry for the cross thread post but realized this is the more appropriate place to post 
Title: Re: New Amex Bonus Terms
Post by: TC610 on June 22, 2014, 04:20:38 PM
When is that limbo period?

Some period back in April.  It was the time between when the AMEX Terms & Conditions were modified from "One bonus every 12 months" to "One bonus per lifetime" and the date of May 1st.
Title: Re: New Amex Bonus Terms
Post by: compddd on June 22, 2014, 06:27:12 PM
Anyone tried cancelling all their Amex cards and waiting awhile and then trying again for personal cards?
Title: Re: New Amex Bonus Terms
Post by: Myccrabbi on June 22, 2014, 07:57:29 PM
I got approved during the limbo stage for 150k that was sent to my address( landlord) I was assured they would honor the offer & now that I did the spending (20k) I was told they won't honor. First they said I wasn't eligible for the offer because their system doesn't show me able to recieve such a large offer ( they have me 25k offer instead) then they said I am not eligible because I previously had the card( 3yrs ago!). Not sure what to do ..

Sorry for the cross thread post but realized this is the more appropriate place to post
isn't the 150k offer for business?
If so you should be able to churn it...
Title: Re: New Amex Bonus Terms
Post by: karen on June 22, 2014, 08:44:34 PM
Some period back in April.  It was the time between when the AMEX Terms & Conditions were modified from "One bonus every 12 months" to "One bonus per lifetime" and the date of May 1st.
Oh, between my husband and I, we applied 7 cards during that period and got all the bonus.
Title: Re: New Amex Bonus Terms
Post by: wonderlust on June 22, 2014, 08:47:17 PM
isn't the 150k offer for business?
If so you should be able to churn it...
It was buiz card. I applied for 25k & then recieved 150 in the mail. I faxed it I'm & they told me they would apply it to my account. Now that I did the spending supervisor told me he ran all the calls & even though the rep told me Amex will honor it ( she even gave me her name to refer in case any issues come up)- still they will only honor the 25k on the application( which already posted to my account) I sent Amex a ms & thur sent back that I'm
Ineligible for any offer per t&c as I am not a new card holder. ..
Title: Re: New Amex Bonus Terms
Post by: mawmaw on June 23, 2014, 12:20:24 AM
its 99% waste of time if thy didn't give you the bonus because of the t&c amex will not give it to you i had 100k PLT denial just because thy didn't finalize my application and i was approved for BGR on the mid-time even though i applied for the PLT first nothing helped i huca and send it for review nothing doing "we are sorry but we cannot give you the bonus" >:( :( 

though if you approved after the dead line of promo u might have a success sending u case for a review u may need to huca to get a rep to do it for you     
Title: Re: New Amex Bonus Terms
Post by: zale on July 13, 2014, 08:56:04 PM
If I have a Gold Delta Skymiles card, will I be able to also get the bonus for a Platinum Skymiles card? Are they considered the same product?
Title: Re: New Amex Bonus Terms
Post by: zale on September 28, 2014, 05:09:51 PM
I closed a Delta Business card on 9/8/13 and then reapplied for it on 9/8/14.

When I didn't get the bonus, I called Amex and was informed that their "12 month" rule is not "calendar months" (go figure) but rather they consider the month you closed the card to not be one of the 12 months, and I would only be eligible for the bonus if I applied 10/1/14 or later...

Does this make sense? Where was this calculation described in their T&C?
Title: Re: New Amex Bonus Terms
Post by: mawmaw on September 28, 2014, 05:15:19 PM
I closed a Delta Business card on 9/8/13 and then reapplied for it on 9/8/14.

When I didn't get the bonus, I called Amex and was informed that their "12 month" rule is not "calendar months" (go figure) but rather they consider the month you closed the card to not be one of the 12 months, and I would only be eligible for the bonus if I applied 10/1/14 or later...

Does this make sense? Where was this calculation described in their T&C?
IDK but huca may help here
Title: Re: New Amex Bonus Terms
Post by: zale on September 28, 2014, 05:49:49 PM
IDK but huca may help here

I will try, but I am not confident it will help. The (friendly) woman I was speaking with spoke directly with the marketing department and put me on hold for a long time. She came back and said that she made every argument to them that I made to her, and it was to no avail.
Title: Re: New Amex Bonus Terms
Post by: mawmaw on September 28, 2014, 05:58:23 PM
I will try, but I am not confident it will help. The (friendly) woman I was speaking with spoke directly with the marketing department and put me on hold for a long time. She came back and said that she made every argument to them that I made to her, and it was to no avail.
last time when i had and argument with amex about a bonus a rep send my request for a review though thy dont like doing it and it took me some huca to get the right rep
Title: Re: New Amex Bonus Terms
Post by: zale on September 28, 2014, 05:59:04 PM
last time when i had and argument with amex about a bonus a rep send my request for a review though thy dont like doing it and it took me some huca to get the right rep

Was your case of the same nature as this one?
Title: Re: New Amex Bonus Terms
Post by: night-owl on November 07, 2014, 02:51:56 AM
Is the Blue Cash Preferred bonus (1 year Amazon + $100) once per lifetime or once every 12 months? I had the card in the past and closed it Jan. 2014. If I apply in Feb 2015 (after 12 months) can I still get the bonus?
Title: Re: New Amex Bonus Terms
Post by: TimT on November 07, 2014, 02:58:02 AM
Is the Blue Cash Preferred bonus (1 year Amazon + $100) once per lifetime or once every 12 months? I had the card in the past and closed it Jan. 2014. If I apply in Feb 2015 (after 12 months) can I still get the bonus?
Consumer cards are once per lifetime.
Title: Re: New Amex Bonus Terms
Post by: ilherman on December 01, 2014, 01:43:01 AM
Is the 90 day rule still around? Meaning, I have now the BGR, can I apply for the Platinum card now or the BGR has to be closed for 90 days before I apply?
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on December 01, 2014, 10:23:06 AM
Is the 90 day rule still around? Meaning, I have now the BGR, can I apply for the Platinum card now or the BGR has to be closed for 90 days before I apply?
Don't the terms of the offer specify 90 or 12 months, and this card or product?
Title: Re: New Amex Bonus Terms
Post by: ilherman on December 01, 2014, 10:50:55 AM
Don't the terms of the offer specify 90 or 12 months, and this card or product?
it has the 12 month rule. But i see nothing about 90 days.

The 90 day rule is from the day off app or 90you days of having an open card?
Title: Re: New Amex Bonus Terms
Post by: Baruch on December 01, 2014, 10:52:30 AM
it has the 12 month rule. But i see nothing about 90 days.

The 90 day rule is from the day off app or 90you days of having an open card?
I've heard a rumor, (unconfirmed personally), that you can't do any business card within 12 months of another, even plat to gold and vice versa. unconfirmed.
(Not too many people are gonna know if this is true bec most ppl 2bm gold and plat.)
Title: Re: New Amex Bonus Terms
Post by: popcorn1508 on December 15, 2014, 11:17:35 PM
can i get both bonuses if i apply for the business bgr and business platinum at the same time? and if i currently have the business bgr can i apply for the business platinum and get the bonus
Title: Re: New Amex Bonus Terms
Post by: noturbizniss on December 16, 2014, 06:39:45 AM


can i get both bonuses if i apply for the business bgr and business platinum at the same time? and if i currently have the business bgr can i apply for the business platinum and get the bonus

Yes and I don't think so. Cmiiaw
Title: Re: New Amex Bonus Terms
Post by: bermo on December 16, 2014, 07:23:05 AM

Yes and I don't think so. Cmiiaw
What if I HAD the brg can I get the business platinum card? I am getting mixed reports, anyone with experience?
Title: Re: New Amex Bonus Terms
Post by: Centro on January 13, 2015, 01:24:22 PM
Can someone please explain me what the 90 day rule is (if it's enforced)?
Title: Re: New Amex Bonus Terms
Post by: joeberg on January 13, 2015, 03:08:43 PM
It looks like they dropped the 90 day language from the app terms.
Title: Re: New Amex Bonus Terms
Post by: Malachi on January 14, 2015, 11:02:05 AM
What the consensus? If I had the platinum ( since closed over a year) am I eligible for the prg gold bonus?
Title: Re: New Amex Bonus Terms
Post by: 3yummyboys on January 14, 2015, 01:59:48 PM
I'm confused, arent the Plat and the PRG two separate products?
Title: Re: New Amex Bonus Terms
Post by: Malachi on January 14, 2015, 02:03:11 PM
I'm confused, arent the Plat and the PRG two separate products?
Not necessarily.
Title: Re: New Amex Bonus Terms
Post by: 3yummyboys on January 14, 2015, 04:01:49 PM
Please explain
Title: Re: New Amex Bonus Terms
Post by: zlt123 on January 14, 2015, 07:49:01 PM
They are both charge cards so the are in the same family for the 12 month rule
Title: Re: New Amex Bonus Terms
Post by: Malachi on January 14, 2015, 08:36:50 PM
They are both charge cards so the are in the same family for the 12 month rule
The 12 month rule still exists?
Title: Re: New Amex Bonus Terms
Post by: TimT on January 14, 2015, 08:42:17 PM
The 12 month rule still exists?
On biz cards
Title: Re: New Amex Bonus Terms
Post by: zlt123 on January 14, 2015, 08:43:08 PM
if you never got the signup bonus on either card you still need to wait 12 months between card to get the bonus
Title: Re: New Amex Bonus Terms
Post by: bermo on January 14, 2015, 08:45:56 PM
IME You can apply for gold and platinum card together and get both bonus
Title: Re: New Amex Bonus Terms
Post by: Malachi on January 14, 2015, 08:50:12 PM
On biz cards
Oh, I was referring to personal cards.