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DansDeals Forum => On The Road => Topic started by: SearchGuy on July 08, 2013, 04:38:13 PM

Title: Starwood Question
Post by: SearchGuy on July 08, 2013, 04:38:13 PM
Whats the best way to find availability for "cash & points"?
Title: Re: Starwood Question
Post by: cozmohoot on July 08, 2013, 06:18:29 PM
Surprised the search guy didn't put this in this thread. http://forums.dansdeals.com/index.php?topic=17834.0
Title: Re: Starwood Question
Post by: SearchGuy on July 08, 2013, 10:56:08 PM
Can you please link me to the answer for my question?
Title: Re: Starwood Question
Post by: SearchGuy on July 09, 2013, 01:28:25 PM
Surprised the search guy didn't put this in this thread. http://forums.dansdeals.com/index.php?topic=17834.0
I didn't know that it's a CC related question...
Title: Re: Starwood Question
Post by: smaxber on January 05, 2014, 03:51:55 PM
anyone know how tax is calculated when redeeming with points?
Title: Re: Starwood Question
Post by: Bostener on January 05, 2014, 04:00:30 PM
anyone know how tax is calculated when redeeming with points?
Which tax are you talking about?
Title: Re: Starwood Question
Post by: Myccrabbi on January 05, 2014, 04:04:06 PM
What is tax????
:P
Title: Re: Starwood Question
Post by: Dr Moose on January 05, 2014, 04:05:40 PM
Paying with certain cc's might get you 5% back, paying with cash gets me 30% ;)
Title: Re: Starwood Question
Post by: smaxber on January 05, 2014, 04:23:53 PM
Which tax are you talking about?
when staying at a hotel isnt there tax charged? or hotel fees?
Title: Re: Starwood Question
Post by: md on January 05, 2014, 04:44:43 PM
No tax when paying with points
Title: Re: Starwood Question
Post by: BigDanFan on January 08, 2014, 12:41:15 AM
when staying at a hotel isnt there tax charged? or hotel fees?
Yes - with Cash and Points the tax is charged on the cash portion,
plus there is a CA occupancy fee of close to $50 at some hotels,
(and a nightly valet parking fee... $$$).
But no tax/charges when it's all points.  :)
Title: Re: Starwood Question
Post by: Zevwolf on January 15, 2014, 02:26:13 PM
is it possible to get SPG to match a price from priceline?
Title: Re: Starwood Question
Post by: moish on January 15, 2014, 02:45:26 PM
is it possible to get SPG to match a price from priceline?
for a second room? arent you already committed when you find out the price?

either way, im pretty sure they dont
Title: Re: Starwood Question
Post by: Dr Moose on January 15, 2014, 02:53:01 PM
is it possible to get SPG to match a price from priceline?
yes (http://www.starwoodhotels.com/bestrate/index.html?EM=VTY_SPG_CUBS_PROMOTION)
Title: Re: Starwood Question
Post by: Ask5599 on January 15, 2014, 03:36:12 PM

yes (http://www.starwoodhotels.com/bestrate/index.html?EM=VTY_SPG_CUBS_PROMOTION)
And a additional 10% discount
Title: Re: Starwood Question
Post by: BigDanFan on January 15, 2014, 03:43:37 PM
And a additional 10% discount
how is that possible if priceline makes you pay your bid?
Title: Re: Starwood Question
Post by: moish on January 15, 2014, 05:58:55 PM
im pretty sure they will not match to a priceline bid
Title: Re: Starwood Question
Post by: Dr Moose on January 15, 2014, 06:04:30 PM
im pretty sure they will not match to a priceline bid

who said anything about a priceline bid?
is it possible to get SPG to match a price from priceline?
Title: Re: Starwood Question
Post by: Dr Moose on January 15, 2014, 06:08:36 PM
And a additional 10% discount
or 2000 points
Title: Re: Starwood Question
Post by: moish on January 15, 2014, 06:12:20 PM
who said anything about a priceline bid?
sometimes it's necessary to read between the lines, but yes, if he wasnt referring to bidding (highly unlikely), you would be right
Title: Re: Starwood Question
Post by: AI-TRAVEL on January 15, 2014, 07:52:18 PM
terms and conditions clearly state no priceline bids.
https://www.starwoodhotels.com/bestrate/terms.html
Title: Re: Starwood Question
Post by: BigDanFan on January 15, 2014, 09:21:35 PM
terms and conditions clearly state no priceline bids.
https://www.starwoodhotels.com/bestrate/terms.html
+1 figured as such...
so maybe a priceline 'low' up front quote is what they''ll match..

I still see Cash&Points and spg points as being worthwhile - even the $3.95 vr X 14 card for a 7,000 point room is $55.30
which is good for a decent back-up room for travel. (+ free Gold/Plat upgrade)
Title: Re: Starwood Question
Post by: Ask5599 on January 15, 2014, 10:05:20 PM
Definitely won't match on a priceline bid
Title: Re: Starwood Question
Post by: Sport on January 15, 2014, 11:29:36 PM
Whats the best way to find availability for "cash & points"?

There might be a simpler way than this but this how I do it.
On the spg home page search for hotels in the city that the hotel you want to stay at is in, (put in any dates for the check in and check out). It should take you to a page that lists all the starwood hotels in that city. Underneath the hotel name there's a calendar with an option to browse rates/dates. 
Title: Re: Starwood Question
Post by: sky121 on January 16, 2014, 11:03:05 AM
I wake up today to find some extra starwood points in my account. One set was credited as " goodwill starpoints manual ccc" from a recent stay I had. The other was also credited as goodwill starpoints manual from a stay at a hotel in Dallas which I've never been to.
   Any chance they won't take them back? Did this ever happen to anyone else?
Title: Re: Starwood Question
Post by: Super Speed on January 19, 2014, 02:24:09 AM
If I stay 4 consecutive nights in a Starwood hotel but not in the same location am I stiLl entitled to my 5th night free?

Title: Re: Starwood Question
Post by: sky121 on January 19, 2014, 03:15:55 AM
If I stay 4 consecutive nights in a Starwood hotel but not in the same location am I stiLl entitled to my 5th night free?

No.
Title: Re: Starwood Question
Post by: AI-TRAVEL on January 19, 2014, 09:38:39 AM
Anybody else have this... Basically I added a night to my reservation and for done reason spg counted as 2 stays. One stay for 2 nights and one stay for 1 night. It was supposed be one long stay. Now I have a extra stay towards platnium. I wish u would have split all 3.
Title: Re: Starwood Question
Post by: smaxber on February 20, 2014, 01:40:29 PM
looking into hotels for las vegas 6/20-6/23 and looks like there are 3 available....however no suites. is there a reason why not? i thought there are no blackout dates...
Title: Re: Starwood Question
Post by: smaxber on February 21, 2014, 07:52:48 AM
looking into hotels for las vegas 6/20-6/23 and looks like there are 3 available....however no suites. is there a reason why not? i thought there are no blackout dates...
Bump
Title: Re: Starwood Question
Post by: Marco Polo on February 21, 2014, 08:59:43 AM
Bump
Try emailing the property manager. Mention how you would like to try and confirm a  suite and don't see an option online.
Title: Re: Starwood Question
Post by: MaaYanky on March 05, 2014, 06:07:26 AM
Yes - with Cash and Points the tax is charged on the cash portion,
plus there is a CA occupancy fee of close to $50 at some hotels,
(and a nightly valet parking fee... $$$).
But no tax/charges when it's all points.  :)
To be clear, they still charge for valet, which is usually at least $30/night!!
Title: Re: Starwood Question
Post by: BigDanFan on March 05, 2014, 10:39:46 AM
To be clear, they still charge for valet, which is usually at least $30/night!!
+1
Yes. The valet is often a company that is separate from the hotel.  In LA, valet at the SPGs are usually $36-$39 per night.
Title: Re: Starwood Question
Post by: mendoul on March 05, 2014, 07:42:12 PM
Im going next week to a starwood hotel cat 5 i booked a junior suite with a gold spg card there is a way to get upgrade to a executive suite?
Thank you
Title: Re: Starwood Question
Post by: CS1 on March 05, 2014, 07:43:29 PM
Im going next week to a starwood hotel cat 5 i booked a junior suite with a gold spg card there is a way to get upgrade to a executive suite?
Thank you
sometimes you can pay for upgrades with SPG points
Title: Re: Starwood Question
Post by: mendoul on March 05, 2014, 07:44:03 PM
sometimes you can pay for upgrades with SPG points

How can i findout
Title: Re: Starwood Question
Post by: CS1 on March 05, 2014, 08:16:01 PM
How can i findout
i've looked at the spg.com site and called the Gold Member phone number. They are usually good at the English language and helpful.
They can also go into your spg acct and take care of the points transfer for you, if needed.
Here, I found it: Gold Preferred Guest 1-888-625-4990 (Toll free number)
Title: Re: Starwood Question
Post by: Super Speed on March 06, 2014, 06:33:37 PM
Can I transfer my brothers SPG points to my account if we have the same address?
Title: Re: Starwood Question
Post by: Dr Moose on March 06, 2014, 06:36:46 PM
Yes
Title: Re: Starwood Question
Post by: harrym on June 15, 2014, 06:10:21 AM
Starwood's terms and conditions state that a maximum of three rooms on one night can be credited in a single hotel per account. My question is since I am taking out 5 rooms and need as many stays as possible to reach status, would it be a possible workaround by making two separate reservations and confirmation numbers?  would like to hear from anyone with personal experience. Thanks.
Title: Re: Starwood Question
Post by: noturbizniss on July 17, 2014, 01:51:36 PM
If I book a room with points can I also use points to get the gold suite upgrade?
Title: Re: Starwood Question
Post by: Emkay on July 17, 2014, 03:44:32 PM
If I book a room with points can I also use points to get the gold suite upgrade?
Yes
Title: Re: Starwood Question
Post by: @Yehuda on August 30, 2014, 10:27:09 PM
Apparently I'm only 2 stays away from Gold (apparently award stays count toward status).

Any idea what the cheapest SPG near NY is?
Title: Re: Starwood Question
Post by: Matovu on August 30, 2014, 10:47:50 PM
Apparently I'm only 2 stays away from Gold (apparently award stays count toward status).

Any idea what the cheapest SPG near NY is?

Call them up ask nicely and they might give you gold for free..
Title: Re: Starwood Question
Post by: lubaby on August 30, 2014, 10:49:45 PM
Apparently I'm only 2 stays away from Gold (apparently award stays count toward status).

Any idea what the cheapest SPG near NY is?
Probably Philly. You can get award nights there for 4k points.
Title: Re: Starwood Question
Post by: lubaby on August 30, 2014, 10:50:58 PM
What does gold get you besides late checkout?
3 Points per $ spent. Free room upgrades. Welcome gift. Late checkout.
Title: Re: Starwood Question
Post by: lubaby on August 30, 2014, 10:57:18 PM
Apparently I'm only 2 stays away from Gold (apparently award stays count toward status).

Any idea what the cheapest SPG near NY is?
They do :)
Are you Preferred or Preferred Plus?
Title: Re: Starwood Question
Post by: BigDanFan on August 30, 2014, 10:59:42 PM
Apparently I'm only 2 stays away from Gold (apparently award stays count toward status).

Any idea what the cheapest SPG near NY is?

Here are Brooklyn + NY results. The Sheraton in Edison has a $128 special SPG member rate for Sept 2:
https://www.starwoodhotels.com/preferredguest/search/results/grid.html?complexSearchField=Brooklyn%2C+New+York%2C+United+States&searchType=location&localeCode=en_US&arrivalDate=09%2F02%2F2014&departureDate=09%2F03%2F2014
Title: Re: Starwood Question
Post by: @Yehuda on August 30, 2014, 11:21:22 PM
Call them up ask nicely and they might give you gold for free..
You know how many times I've heard that here before? No worke for me.

Probably Philly. You can get award nights there for 4k points.
Used up all my points already. :( Looking for paid stays.

They do :)
Are you Preferred or Preferred Plus?
Plus, not sure why though.

Here are Brooklyn + NY results. The Sheraton in Edison has a $128 special SPG member rate for Sept 2:
https://www.starwoodhotels.com/preferredguest/search/results/grid.html?complexSearchField=Brooklyn%2C+New+York%2C+United+States&searchType=location&localeCode=en_US&arrivalDate=09%2F02%2F2014&departureDate=09%2F03%2F2014
Thanks, looked through a bunch of them? There are no low-level hotels for like $50/night? :(
Title: Re: Starwood Question
Post by: Matovu on August 30, 2014, 11:30:25 PM
Then open Platnium card
Close it if you cant afford the fee.
Title: Re: Starwood Question
Post by: lubaby on August 30, 2014, 11:46:52 PM
Used up all my points already. :( Looking for paid stays.
Thanks, looked through a bunch of them? There are no low-level hotels for like $50/night? :(
When do you need to earn it by?
Know anybody near Fort Myers, FL? You can get paid stays there for $66 a night with the current 30% off promo they are having there.
Title: Re: Starwood Question
Post by: @Yehuda on August 31, 2014, 12:15:59 AM
When do you need to earn it by?
Know anybody near Fort Myers, FL? You can get paid stays there for $66 a night with the current 30% off promo they are having there.
Calendar year, so 12/31/14.

Nope :-/ but nice find.
Title: Re: Starwood Question
Post by: lubaby on August 31, 2014, 04:35:52 AM
Calendar year, so 12/31/14.

Nope :-/ but nice find.
Cash options are usually at least $100.
If you decide points is the way to go, the cheapest points option is 2k points per weekend night at Category 1 (http://www.starwoodhotels.com/preferredguest/account/starpoints/categories/popup.html?spgCategoryCode=1&language=en_US) properties.

You have a few months for the stays, there's no rush.
I would do some spending on an SPG card, or refer somebody to sign up using your link (earning you 5k points).

You can book 2 separate reservations/rooms for the same 1 night which would count as 2 stays earning you status.
Title: Re: Starwood Question
Post by: BigDanFan on August 31, 2014, 12:54:35 PM
Cash options are usually at least $100.
If you decide points is the way to go, the cheapest points option is 2k points per weekend night at Category 1 (http://www.starwoodhotels.com/preferredguest/account/starpoints/categories/popup.html?spgCategoryCode=1&language=en_US) properties.
You have a few months for the stays, there's no rush.
I would do some spending on an SPG card, or refer somebody to sign up using your link (earning you 5k points).
You can book 2 separate reservations/rooms for the same 1 night which would count as 2 stays earning you status.

ditto that ^^ , plus the cash and points option is often very cheap. sometimes along the lines of 3,000 points plus $30 cash for a decent sheraton.
Title: Re: Starwood Question
Post by: @Yehuda on September 01, 2014, 07:16:26 AM
Cash options are usually at least $100.
If you decide points is the way to go, the cheapest points option is 2k points per weekend night at Category 1 (http://www.starwoodhotels.com/preferredguest/account/starpoints/categories/popup.html?spgCategoryCode=1&language=en_US) properties.

You have a few months for the stays, there's no rush.
I would do some spending on an SPG card, or refer somebody to sign up using your link (earning you 5k points).

You can book 2 separate reservations/rooms for the same 1 night which would count as 2 stays earning you status.

Thanks good idea. No cat 1 near me, but earning a few points and using them for a night or 2 is a good idea. Status earned in 2014 will end 12/2015?
Title: Re: Starwood Question
Post by: BigDanFan on September 01, 2014, 07:27:02 AM
Thanks good idea. No cat 1 near me, but earning a few points and using them for a night or 2 is a good idea. Status earned in 2014 will end 12/2015?
They usually give you through the following Feb, so you'd be gold until 2/2016. very worthwhile imo
Title: Re: Starwood Question
Post by: ye on September 02, 2014, 02:59:32 PM
Any suggestions for keeping points active that are about to expire?

Would making a reservation and canceling it help? Transfer points to another account?

Thanks!
Title: Re: Starwood Question
Post by: rediplus on September 09, 2014, 02:08:39 PM
category 5 spg hotel, le meridien barcelona. 12k points a night. i have no status. how do i get some sort of room upgrade ?
Title: Re: Starwood Question
Post by: Marco Polo on September 09, 2014, 02:15:15 PM
category 5 spg hotel, le meridien barcelona. 12k points a night. i have no status. how do i get some sort of room upgrade ?
Can always ask. You can also look to book it through someone who has status.
Title: Re: Starwood Question
Post by: Chapshnell on September 09, 2014, 07:22:22 PM
applied & was approved for the spg biz card. how soon will the comp stays & nights post?
Title: Re: Starwood Question
Post by: @Yehuda on September 09, 2014, 07:33:31 PM
applied & was approved for the spg biz card. how soon will the comp stays & nights post?
What comp stays and nights?
Title: Re: Starwood Question
Post by: Dr Moose on September 09, 2014, 07:36:05 PM
What comp stays and nights?
2 stays & 5 nights towards elite status
Title: Re: Starwood Question
Post by: lubaby on September 10, 2014, 05:08:16 PM
Just got an email from Starwoods about this:

https://www.spgpromos.com/moreforyou/

EARN UP TO TRIPLE STARPOINTS WITH SPG MORE FOR YOU.
Make your weekend stays count with even more Starpoints®. Register for the SPG® More For You promotion to earn:
Double Starpoints on stays of two or more eligible nights
Triple Starpoints on eligible stays that include a Friday or Saturday night (Thursday or Friday night in the Middle East)
Register by October 31, 2014, and start earning more at over 1,000 participating Starwood hotels and resorts for stays from September 15 through December 15, 2014. Isn’t more amazing?‬‬‬‬‬

Not all locations participating. These (https://www.spgpromos.com/moreforyou/?action=terms.nonparticipating&language=en_us&EM=spgpromosredir) are excluded.
Title: Re: Starwood Question
Post by: AI-TRAVEL on September 10, 2014, 05:20:20 PM
Just got an email from Starwoods about this:

https://www.spgpromos.com/moreforyou/

EARN UP TO TRIPLE STARPOINTS WITH SPG MORE FOR YOU.
Make your weekend stays count with even more Starpoints®. Register for the SPG® More For You promotion to earn:
Double Starpoints on stays of two or more eligible nights
Triple Starpoints on eligible stays that include a Friday or Saturday night (Thursday or Friday night in the Middle East)
Register by October 31, 2014, and start earning more at over 1,000 participating Starwood hotels and resorts for stays from September 15 through December 15, 2014. Isn’t more amazing?‬‬‬‬‬

Not all locations participating. These (https://www.spgpromos.com/moreforyou/?action=terms.nonparticipating&language=en_us&EM=spgpromosredir) are excluded.
Yup. Just registered.
Title: Re: Starwood Question
Post by: menachem_m on September 29, 2014, 02:56:49 PM
Is it new that you can book Suites C&P or was I just living under a rock?
Title: Re: Starwood Question
Post by: Dan on September 29, 2014, 03:17:34 PM
was I just living under a rock?
That.
Title: Re: Starwood Question
Post by: far rockaway on November 17, 2014, 06:02:32 PM
My brother booked 3 paid nights in the W south beach. Can I call up and put the reservation under my spg number to get credit for the stays?

Or does it have to be the person who's name is on the reservation?
Title: Re: Starwood Question
Post by: itsyehuda on November 20, 2014, 07:07:16 PM
Can you use Starwood free drink certificates when you're not staying in the hotel?
Title: Re: Starwood Question
Post by: CS1 on November 20, 2014, 07:10:45 PM
Can you use Starwood free drink certificates when you're not staying in the hotel?

They usually give them for free for use for the first 24hrs that you are there as a welcome gold/plat gift...
So, someone who is not staying there can technically present a ticket in the lobby and get a free drink, however it's usually just for the first day of the stay.
Although, if you are referring to the free drink option as the amenity over the 500 free points option, maybe those don't expire. I don't know -- I choose the 500 pts in those cases.
Title: Re: Starwood Question
Post by: itsyehuda on November 21, 2014, 02:37:41 AM

They usually give them for free for use for the first 24hrs that you are there as a welcome gold/plat gift...
So, someone who is not staying there can technically present a ticket in the lobby and get a free drink, however it's usually just for the first day of the stay.
Although, if you are referring to the free drink option as the amenity over the 500 free points option, maybe those don't expire. I don't know -- I choose the 500 pts in those cases.

As a practical matter if you hand over that little purple card, will they ask for a room number or just take that and close the tab?
Title: Re: Starwood Question
Post by: CS1 on November 21, 2014, 02:46:06 AM
As a practical matter if you hand over that little purple card, will they ask for a room number or just take that and close the tab?

YMMV, but I've handed mine over (got a few for one stay -- gave some away, as well...) no questions asked... That dept. gets paid for the card -- doesn't matter who/where it came from.
Title: Re: Starwood Question
Post by: Chapshnell on November 24, 2014, 03:31:02 PM
Up to 30% off (on paid stays it seems)

http://www.starwoodpromos.com/cybermonday/?EM=HP_PRIM_SPG_CYBMON14_EN_AMER

If you are going to book a paid stay anyways it seems to be worth it otherwise its not THAT much of a difference. At least to me it seems so.
Title: Re: Starwood Question
Post by: D93 on November 25, 2014, 12:57:08 PM
I'm looking for a SPG hotel at the end of January and only see "cash and points" available on dates from now until end of December. Do "cash and points" open up as it gets closer?
Title: Re: Starwood Question
Post by: coralsnake on November 25, 2014, 01:00:14 PM
I'm looking for a SPG hotel at the end of January and only see "cash and points" available on dates from now until end of December. Do "cash and points" open up as it gets closer?
Not IME.
Title: Re: Starwood Question
Post by: jameswacht on November 27, 2014, 09:41:19 PM
can I book a hotel for someone else with my spg points? THANKS IN ADVANCE!
Title: Re: Starwood Question
Post by: CS1 on November 27, 2014, 09:47:06 PM
can I book a hotel for someone else with my spg points? THANKS IN ADVANCE!

yes. Your name is on the booking. You are allowed to add a guest's name to your booking, double occupancy.
Title: Re: Starwood Question
Post by: jameswacht on November 27, 2014, 10:24:01 PM
yes. Your name is on the booking. You are allowed to add a guest's name to your booking, double occupancy.
do i have to be there to check him  in?
Title: Re: Starwood Question
Post by: CS1 on November 27, 2014, 11:11:52 PM
do i have to be there to check him  in?

you can call and ask the hotel. YMMV.
Title: Re: Starwood Question
Post by: ethana on December 17, 2014, 10:19:31 PM
Can someone else use my gold status when booking their room? Is there a way for me to do it for them using my status?
Title: Re: Starwood Question
Post by: lubaby on December 18, 2014, 02:13:15 AM
Can someone else use my gold status when booking their room? Is there a way for me to do it for them using my status?
Book the room on your account and just add their name to the reservation.
Not complicated at all.
Title: Re: Starwood Question
Post by: ethana on December 18, 2014, 06:15:14 AM
Book the room on your account and just add their name to the reservation.
Not complicated at all.
but using his points?
Title: Re: Starwood Question
Post by: lubaby on December 18, 2014, 01:25:43 PM
but using his points?
Ahh you weren't clear in your post.
AFAIK there's no way to do that.
Title: Re: Starwood Question
Post by: D93 on December 18, 2014, 01:50:18 PM
Ahh you weren't clear in your post.
AFAIK there's no way to do that.
-1.
I've booked my brother a room using my Starpoints and he received all my Gold benefits.
Title: Re: Starwood Question
Post by: lubaby on December 18, 2014, 01:53:51 PM
-1.
I've booked my brother a room using my Starpoints and he received all my Gold benefits.
Exactly, that's what I thought he meant too. But @ethana wants to book a room for his(brother (or whoever) using the other persons Starpoints, not his own. Reread his second post.
Title: Re: Starwood Question
Post by: D93 on December 18, 2014, 01:56:23 PM
Exactly, that's what I thought he meant too. But @ethana wants to book a room for his(brother (or whoever) using the other persons Starpoints, not his own. Reread his second post.
Got it!
Title: Re: Starwood Question
Post by: ethana on December 18, 2014, 02:02:39 PM
Thanks all. Sorry for the confusion
Title: Re: Starwood Question
Post by: D93 on December 18, 2014, 02:37:57 PM
Thanks all. Sorry for the confusion
if the person you are booking for has the same address as you, you can transfer his points to your account, and then book him a room from your gold account.
Title: Re: Starwood Question
Post by: rng on December 25, 2014, 02:16:52 PM
I want to book a hotel from wednesday until following tuesday, i want to get 4 nights 5th night free, but wont be staying there over shabbos so it wont be consecutive days is there any way to get the 5th night free doing it this way??
Title: Re: Starwood Question
Post by: coralsnake on December 25, 2014, 04:00:23 PM
I want to book a hotel from wednesday until following tuesday, i want to get 4 nights 5th night free, but wont be staying there over shabbos so it wont be consecutive days is there any way to get the 5th night free doing it this way??
If you check out then no.
Title: Re: Starwood Question
Post by: Chapshnell on December 26, 2014, 03:07:32 PM
http://www.4hoteliers.com/news/story/13613

new spg hotel
Title: Re: Starwood Question
Post by: clear thinker on January 11, 2015, 12:31:31 PM
I did a stay some 18 months ago at a Starwood property but never claimed the miles, to be more precise I'm not even a member! Forgive my ignorance but can I still claim?
Title: Re: Starwood Question
Post by: coralsnake on January 11, 2015, 10:15:06 PM
I did a stay some 18 months ago at a Starwood property but never claimed the miles, to be more precise I'm not even a member! Forgive my ignorance but can I still claim?
When I first opened an SPG account years ago I tried to get credit for a stay a few months earlier. It was past the cutoff date but they just manually gave me the credit.
Title: Re: Starwood Question
Post by: clear thinker on January 11, 2015, 11:46:20 PM
When I first opened an SPG account years ago I tried to get credit for a stay a few months earlier. It was past the cutoff date but they just manually gave me the credit.
Ok tnx.
Title: Re: Starwood Question
Post by: avadah on January 15, 2015, 04:52:44 PM
Is there a promo of book 3 nights get the 4th free on points?
Title: Re: Starwood Question
Post by: mochada on January 15, 2015, 05:08:15 PM
Is there a promo of book 3 nights get the 4th free on points?

4 nights get the 5th free
Title: Starwood Question
Post by: peacenlove613 on February 22, 2015, 09:15:11 AM
Made a mistake and need your guys advice. I booked a night in the st Regis Miami and the same night in the w fll thinking I was going to cancel st Regis. I didn't realize cancelation date for both was last week. I called to cancel and they said they can cancel the reservations but its up to he hotel if they want to give points back.

Anyone have experience getting points back?
Title: Re: Starwood Question
Post by: CS1 on February 22, 2015, 09:32:19 AM
Made a mistake and need your guys advice. I booked a night in the st Regis Miami and the same night in the w fll thinking I was going to cancel st Regis. I didn't realize cancelation date for both was last week. I called to cancel and they said they can cancel the reservations but its up to he hotel if they want to give points back.

Anyone have experience getting points back?

go to your SPG acct and there is a link to cancel and the points are automatically re-deposited into your SPG. You usually can cancel anywhere within 4-48 hrs and no penalties.
Title: Re: Starwood Question
Post by: peacenlove613 on February 22, 2015, 09:41:39 AM
It was a suite reservation no option online to cancel
Title: Re: Starwood Question
Post by: CS1 on February 22, 2015, 09:44:30 AM
It was a suite reservation no option online to cancel

is the date at least 2 days from now?
Title: Re: Starwood Question
Post by: peacenlove613 on February 22, 2015, 09:49:40 AM
Nope Tom night
Title: Starwood Question
Post by: peacenlove613 on February 22, 2015, 09:54:46 AM
I can't sell it bc it's on my cc
If I don't show up they will give back points but charge me $450.
Any ideas?
Title: Re: Starwood Question
Post by: CS1 on February 22, 2015, 09:58:57 AM
I can't sell it bc it's on my cc
If I don't show up they will give back points but charge me $450.
Any ideas?

ime, those rooms are 30K +.
Can you call and explain? Today, they may give back points without a fee. They can still sell room.
Tomorrow they may not.
Title: Re: Starwood Question
Post by: caliheat on February 22, 2015, 10:03:42 AM
I am SPG Gold so I get upgraded 1 level.
Any chance to get upgrade more on Gold or speed track to Plat?

Title: Re: Starwood Question
Post by: lubaby on February 22, 2015, 10:08:10 AM
Made a mistake and need your guys advice. I booked a night in the st Regis Miami and the same night in the w fll thinking I was going to cancel st Regis. I didn't realize cancelation date for both was last week. I called to cancel and they said they can cancel the reservations but its up to he hotel if they want to give points back.

Anyone have experience getting points back?
Have SPG call the hotel and explain that you by mistake made a duplicate reservation for that night. They are usually accommodating and will give you the points back "as a one time courtesy". Just don't make a habit of doing it.
Title: Re: Starwood Question
Post by: peacenlove613 on February 22, 2015, 10:52:15 AM

Have SPG call the hotel and explain that you by mistake made a duplicate reservation for that night. They are usually accommodating and will give you the points back "as a one time courtesy". Just don't make a habit of doing it.
If I call and they say no will they force me to cancel and pay cancelation fee? Can I tell them if they can't cancel I'm giving it to a friend? Is that legal?
Title: Re: Starwood Question
Post by: lubaby on February 22, 2015, 11:08:55 AM
If I call and they say no will they force me to cancel and pay cancelation fee? Can I tell them if they can't cancel I'm giving it to a friend? Is that legal?
They can't force you to cancel anything.
Title: Re: Starwood Question
Post by: peacenlove613 on February 22, 2015, 04:35:19 PM

Have SPG call the hotel and explain that you by mistake made a duplicate reservation for that night. They are usually accommodating and will give you the points back "as a one time courtesy". Just don't make a habit of doing it.
That worked. Thank you very very much
Title: Re: Starwood Question
Post by: peacenlove613 on February 22, 2015, 04:41:47 PM
Would I have been able to change the date and then cancel it?
Title: Re: Starwood Question
Post by: Feivish on March 24, 2015, 07:02:53 PM
I made a reservation over the phone and cause of a technical issue where the property could not pull up my reservation, SPG canceled and rebooked a few times till they resolved the issue.

However now that I log into my account I see that I have 2 reservations and was only changed for one room. I'm traveling with kids and I wouldn't mind the extra room.

If I checkin to both rooms is there a chance they will figure it out the mistake and charge me for the second room?.
Title: Re: Starwood Question
Post by: CS1 on March 24, 2015, 07:21:21 PM
I made a reservation over the phone and cause of a technical issue where the property could not pull up my reservation, SPG canceled and rebooked a few times till they resolved the issue.

However now that I log into my account I see that I have 2 reservations and was only changed for one room. I'm traveling with kids and I wouldn't mind the extra room.

If I checkin to both rooms is there a chance they will figure it out the mistake and charge me for the second room?.

yes, most probably when you check in they will charge for each room -- in addition, that room can only be canceled 4-20 hours in advance, so you will need to pay if it's not cancelled.
Title: Re: Starwood Question
Post by: Feivish on March 24, 2015, 08:28:44 PM
yes, most probably when you check in they will charge for each room -- in addition, that room can only be canceled 4-20 hours in advance, so you will need to pay if it's not cancelled.
But they both say "Rate Details   SPG Free Nights"?!
Title: Re: Starwood Question
Post by: CS1 on March 24, 2015, 08:31:52 PM
But they both say "Rate Details   SPG Free Nights"?!

they call it "free nights" when you stay with all points and no cash.   (Hyatt equivalent is "award night")
Title: Re: Starwood Question
Post by: Feivish on March 24, 2015, 08:49:48 PM
they call it "free nights" when you stay with all points and no cash.   (Hyatt equivalent is "award night")
I understand, but in my case both reservation are identical and both show the points amount paid for it, however my remaining balance only reflects minus one room. Somehow I have a good feeling here.

Anyone ever had this before?
Title: Re: Starwood Question
Post by: CS1 on March 24, 2015, 08:54:30 PM
I understand, but in my case both reservation are identical and both show the points amount paid for it, however my remaining balance only reflects minus one room. Somehow I have a good feeling here.
Anyone ever had this before?

do you have 2 confirmation emails? Do you have 2 rooms in one confirmation email?
Title: Re: Starwood Question
Post by: Feivish on March 24, 2015, 08:59:54 PM
do you have 2 confirmation emails? Do you have 2 rooms in one confirmation email?
2 confirmation emails with 2 different confirmation numbers. They both show the same amount of points as the room price but does not reflect in the balance.
Title: Re: Starwood Question
Post by: CS1 on March 24, 2015, 09:04:48 PM
2 confirmation emails with 2 different confirmation numbers. They both show the same amount of points as the room price but does not reflect in the balance.

If you have 2 emails and 2 confirmation numbers, then it may all be cleared away. (IMO, i'd be sure to have the extra points available in your acct the event that they need to charge for that room upon check-in.)
Title: Re: Starwood Question
Post by: AI-TRAVEL on April 02, 2015, 09:06:41 PM
Am I allowed to make a points booking for a friend officially?
Title: Re: Starwood Question
Post by: AI-TRAVEL on April 02, 2015, 09:09:49 PM
Am I allowed to make a points booking for a friend officially?
Just called they said its fine.
Title: Re: Starwood Question
Post by: Einstein on April 02, 2015, 11:07:14 PM
Am I allowed to make a points booking for a friend officially?
Be aware that some hotels are only 21 and over and they technically could make a problem

though they have never stopped me B4
Title: Re: Starwood Question
Post by: ad120 on April 03, 2015, 01:54:18 AM
Booked Sheraton Waterside Norfolk and Aloft Chesapeake for a family of ten. Ages,
21+= 3
10-13= 2
3-9= 4
0-3= 1
What's the concensus?
Title: Re: Starwood Question
Post by: Einstein on April 03, 2015, 02:17:50 AM
Booked Sheraton Waterside Norfolk and Aloft Chesapeake for a family of ten. Ages,
21+= 3
10-13= 2
3-9= 4
0-3= 1
What's the concensus?
I mean that the under 21 people cant check in alone...I think its due to the mini bars, but you shouldnt have any problem
Title: Re: Starwood Question
Post by: JayR on April 14, 2015, 11:46:39 PM
Be aware that some hotels are only 21 and over and they technically could make a problem

though they have never stopped me B4

Firstly, add the guest that's checking into the hotel as an additional guest in the special request section while booking.

As per a conversation with SPG yesterday:
On a prepaid (cash) room, the hotel requires the guest that payed for the room to be present while checking in. If the room is booked with points, then anyone can check in, provided they are on the reservation as an additional guest (regardless of age).
Title: Re: Starwood Question
Post by: rs242 on April 15, 2015, 12:14:54 AM
Firstly, add the guest that's checking into the hotel as an additional guest in the special request section while booking.

As per a conversation with SPG yesterday:
On a prepaid (cash) room, the hotel requires the guest that payed for the room to be present while checking in. If the room is booked with points, then anyone can check in, provided they are on the reservation as an additional guest (regardless of age).
do they need any paper work or your spg c.c? Or do they check in with there cc
Title: Re: Starwood Question
Post by: JayR on April 15, 2015, 12:18:52 AM
do they need any paper work or your spg c.c? Or do they check in with there cc
The additional guest checks in with a credit card in his/her name. It doesn't have to match the account holder's cc that is on the reservation.
Title: Re: Starwood Question
Post by: sguitarist18 on April 19, 2015, 09:26:34 AM
I'm a complete n00b, so a bit confused - at least in NY, the "cash and points" doesn't seem to be a very good deal...are there guidlines for when it's a good deal, or how to get a good deal with them?
Title: Re: Starwood Question
Post by: D93 on April 19, 2015, 09:40:23 AM
I'm a complete n00b, so a bit confused - at least in NY, the "cash and points" doesn't seem to be a very good deal...are there guidlines for when it's a good deal, or how to get a good deal with them?
Depends on the category of the hotel.

http://www.starwoodhotels.com/preferredguest/account/starpoints/redeem/point_comparison.html?language=en_US
Title: Re: Starwood Question
Post by: bb1836 on April 19, 2015, 10:01:01 AM
i just received compensation from a starwood hotel and in the letter they sent me they mentioned that i was a starwood business member. all i have is the SPG cc (the non-business one). what are they talking about?
Title: Re: Starwood Question
Post by: sguitarist18 on April 19, 2015, 10:15:54 AM
Depends on the category of the hotel.

http://www.starwoodhotels.com/preferredguest/account/starpoints/redeem/point_comparison.html?language=en_US

Ah - so basically, the lower categories are a good deal, the higher ones...not. And in NYC, there tends to be only higher category Starwood hotels.

So in NYC, it would be better to use just points (which, just to check, is what they refer to by "free night," correct?)?

Does anyone have experience/suggestions regarding transferring UR points to other hotel programs, and if any are good deals?
Title: Re: Starwood Question
Post by: D93 on April 19, 2015, 10:30:52 AM
Does anyone have experience/suggestions regarding transferring UR points to other hotel programs, and if any are good deals?
Hyatt?
Title: Re: Starwood Question
Post by: Einstein on April 19, 2015, 11:04:44 AM
Ah - so basically, the lower categories are a good deal, the higher ones...not. And in NYC, there tends to be only higher category Starwood hotels.

So in NYC, it would be better to use just points (which, just to check, is what they refer to by "free night," correct?)?

Does anyone have experience/suggestions regarding transferring UR points to other hotel programs, and if any are good deals?
it really depends, I try to get at least 2 cents per point, but it depends on what you value them at
Title: Re: Starwood Question
Post by: JayR on April 19, 2015, 11:13:20 AM
(which, just to check, is what they refer to by "free night," correct?)?
Yes.
Title: Re: Starwood Question
Post by: Chapshnell on April 22, 2015, 12:11:24 AM
https://mobile.buy.points.com/spg/EN/mv.html?language=EN&product=BUY&deviceType=Phone

Mobile link... 25% bonus

If you need to top off an SPG account you can buy the 20,000 points option for $0.026 a point. Not cheap but maybe for some its worth it
Title: Re: Starwood Question
Post by: JayR on April 22, 2015, 03:22:33 AM
https://mobile.buy.points.com/spg/EN/mv.html?language=EN&product=BUY&deviceType=Phone

Mobile link... 25% bonus

If you need to top off an SPG account you can buy the 20,000 points option for $0.026 a point. Not cheap but maybe for some its worth it
Post here (http://forums.dansdeals.com/index.php?topic=17834.msg1120705#msg1120705)
Title: Re: Starwood Question
Post by: CS1 on April 22, 2015, 09:03:18 AM
https://mobile.buy.points.com/spg/EN/mv.html?language=EN&product=BUY&deviceType=Phone

Mobile link... 25% bonus

If you need to top off an SPG account you can buy the 20,000 points option for $0.026 a point. Not cheap but maybe for some its worth it

true -- it may be worth it if you need to use your spg Amzex card to meet a threshold. Plus, will you get SPG points for the purchase price too, if charged on the spg amex?
Title: Re: Starwood Question
Post by: a mirrer on April 24, 2015, 03:16:10 AM
I have an offer that if I book a stay through the app I get a free night certificate for categories 1-5 anyway to exchange it for points
Title: Re: Starwood Question
Post by: Emkay on April 24, 2015, 03:18:14 AM
I have an offer that if I book a stay through the app I get a free night certificate for categories 1-5 anyway to exchange it for points
where is this offer from?
Title: Re: Starwood Question
Post by: a mirrer on April 24, 2015, 03:22:54 AM
where is this offer from?
new members
Title: Re: Starwood Question
Post by: Emkay on April 24, 2015, 03:23:59 AM
new members
is there a link to this?
Title: Re: Starwood Question
Post by: a mirrer on April 24, 2015, 03:28:08 AM
is there a link to this?
https://www.spgpromos.com/SelectMemberExclusive6/
Title: Re: Starwood Question
Post by: Emkay on April 24, 2015, 03:35:25 AM
https://www.spgpromos.com/SelectMemberExclusive6/
i cant seem to pull it up, can you take a screenshot of the offer?
Title: Re: Starwood Question
Post by: a mirrer on April 24, 2015, 03:40:30 AM
i cant seem to pull it up, can you take a screenshot of the offer?
Title: Re: Starwood Question
Post by: Emkay on April 24, 2015, 03:52:03 AM

it says im not eligible,do you know the criteria? did you get an email?
Title: Re: Starwood Question
Post by: a mirrer on April 24, 2015, 03:53:30 AM
it says im not eligible,do you know the criteria? did you get an email?
i got an email. I just opened the account and a spg business card so maybe that's why I was targeted
Title: Re: Starwood Question
Post by: Emkay on April 24, 2015, 03:55:24 AM
i got an email. I just opened the account and a spg business card so maybe that's why I was targeted
lucky you. i wish i was targeted
Title: Re: Starwood Question
Post by: a mirrer on April 24, 2015, 03:59:22 AM
I was thinking of doing a mattress run if I can convert the certificate to points do you think it's possible
Title: Re: Starwood Question
Post by: Emkay on April 24, 2015, 04:01:10 AM
do you think it's possible
i know it is  8) ,
 but not simply
Title: Re: Starwood Question
Post by: Theodorel on April 24, 2015, 04:12:20 AM
I'm eligible also.. Nothing to do with business card. Seems to be offer for new members..
Title: Re: Starwood Question
Post by: Emkay on April 24, 2015, 04:31:54 AM
I'm eligible also.. Nothing to do with business card. Seems to be offer for new members..
I'm assuming new card members and not new spg members, but I doubt that's the case either way
Title: Re: Starwood Question
Post by: Theodorel on April 24, 2015, 04:32:45 AM
Well I'm a new card member and new spg member😀😊😆
Title: Re: Starwood Question
Post by: D93 on April 24, 2015, 04:51:04 AM
I guess it's time to create a 2nd SPG account and see if it gets targeted.
Title: Re: Starwood Question
Post by: Emkay on April 24, 2015, 06:16:22 AM
I guess it's time to create a 2nd SPG account and see if it gets targeted.
i did that right away x4. no dice
Title: Re: Starwood Question
Post by: Theodorel on April 24, 2015, 06:59:33 AM
I have an offer that if I book a stay through the app I get a free night certificate for categories 1-5 anyway to exchange it for points
Do you have to book an award stay or if you pay will u also get free nights?
Title: Re: Starwood Question
Post by: 12HRS on April 24, 2015, 01:53:26 PM
offer on my wifes newish (2months/0stays/noCC) account is 1500 for 1st stay 2500 for second stay = 4000 bonus points.
Title: Re: Starwood Question
Post by: a mirrer on April 24, 2015, 01:55:46 PM
Do you have to book an award stay or if you pay will u also get free nights?
no it seems like only paid stays
Title: Re: Starwood Question
Post by: Lazegotit on May 21, 2015, 09:34:57 AM
Quickest way to get from spg gold to spg plat? Is status matching done with spg?
Title: Re: Starwood Question
Post by: coralsnake on May 21, 2015, 09:41:51 AM
Quickest way to get from spg gold to spg plat? Is status matching done with spg?
No matching. They do have challenges though.
Title: Re: Starwood Question
Post by: CS1 on May 21, 2015, 11:06:15 AM
Quickest way to get from spg gold to spg plat? Is status matching done with spg?

people stay in Category One hotels for cash and points. If you do that to reach a total of 25 stays (consecutive nights don't count) then you'll be plat.

It's good for executive Club Lounge privileges, 500 bonus pts per stay, and other good perks.
Title: Re: Starwood Question
Post by: Einstein on May 21, 2015, 05:22:31 PM
people stay in Category One hotels for cash and points. If you do that to reach a total of 25 stays (consecutive nights don't count) then you'll be plat.

It's good for executive Club Lounge privileges, 500 bonus pts per stay, and other good perks.
How long would you hypothetically stay platinum for doing that
Title: Re: Starwood Question
Post by: CS1 on May 26, 2015, 12:51:09 PM
How long would you hypothetically stay platinum for doing that

Many people enjoy the platinum status. It lasts for 14 months each renewal -- through Feb of the following calendar year. Also, with 5 years of Elite status, you'll achieve lifetime Gold.
With 10 years of plat status, you'll achieve lifetime platinum. Link: https://www.starwoodhotels.com/preferredguest/about/index.html?categoryId=brand.benefits.platinum#InnerPage
Title: Re: Starwood Question
Post by: maxmiles on May 26, 2015, 01:08:17 PM
Many people enjoy the platinum status. It lasts for 14 months each renewal -- through Feb of the following calendar year. Also, with 5 years of Elite status, you'll achieve lifetime Gold.
With 10 years of plat status, you'll achieve lifetime platinum. Link: https://www.starwoodhotels.com/preferredguest/about/index.html?categoryId=brand.benefits.platinum#InnerPage

Thats alot of Cash and point nights lol
Title: Re: Starwood Question
Post by: Dave A on June 23, 2015, 04:12:09 PM
Staying at Sheraton Tel Aviv on a Thursday night and then again the next Sunday and Monday nights, all on points.   Any way to take advantage of the 3 nights + 1 even though not consecutive (or any other advantages that I'm not thinking of)?
Title: Re: Starwood Question
Post by: Hamavin on June 23, 2015, 09:00:42 PM
people stay in Category One hotels for cash and points. If you do that to reach a total of 25 stays (consecutive nights don't count) then you'll be plat.

It's good for executive Club Lounge privileges, 500 bonus pts per stay, and other good perks.
Do you have to check in?
Title: Re: Starwood Question
Post by: Jm1248 on June 23, 2015, 09:08:42 PM
Staying at Sheraton Tel Aviv on a Thursday night and then again the next Sunday and Monday nights, all on points.   Any way to take advantage of the 3 nights + 1 even though not consecutive (or any other advantages that I'm not thinking of)?
Must be same property. Also must be 4 + 1 not 3+1
Title: Re: Starwood Question
Post by: Dave A on June 23, 2015, 11:52:56 PM
Must be same property. Also must be 4 + 1 not 3+1

When I'm signed in, it says "Enjoy 1 more night when you stay 3 consecutive nights or more."
Title: Re: Starwood Question
Post by: Jm1248 on June 24, 2015, 12:14:27 AM
When I'm signed in, it says "Enjoy 1 more night when you stay 3 consecutive nights or more."
Oh you're talking about a specific promo? I thought you were referring to the stay 4 nights on points get 5th free, which is always running
Title: Re: Starwood Question
Post by: Jm1248 on June 24, 2015, 12:16:46 AM
When I'm signed in, it says "Enjoy 1 more night when you stay 3 consecutive nights or more."
I see it on my account but only on st Regis stays. Also, check the fine print - these promos are usually only valid on paid stays
Title: Re: Starwood Question
Post by: Dave A on June 24, 2015, 12:50:29 AM
I see it on my account but only on st Regis stays. Also, check the fine print - these promos are usually only valid on paid stays

Got it.  See that now.  Thanks.
Title: Re: Starwood Question
Post by: Jm1248 on June 24, 2015, 01:26:45 AM
Got it.  See that now.  Thanks.
No problem
Title: Re: Starwood Question
Post by: etech0 on June 24, 2015, 06:11:16 PM
Is there a general difference between Westins and Alofts?
Title: Re: Starwood Question
Post by: Jm1248 on June 24, 2015, 07:09:24 PM
Is there a general difference between Westins and Alofts?
Westin Hotels & Resorts
 Westin Hotels and Resorts is a global collection of over 121 upscale hotels, including 29 of the world's finest resorts. Located in the major business centers and resort destinations of the world, each hotel is distinctive in its architecture and setting, yet all are consistent in quality and service. The service extended by Westin's 45,000 associates is repeatedly recognized by leading U.S. Hospitality Indicators.

Westin is further distinguished by its 75-year history as a leader and innovator in the hospitality industry. The Westin Heavenly Bed, introduced in 1999, offers a cocoon of blissful rest with its ultra-padded mattress and easy-chic white down comforter. The Heavenly Bath is just steps away, providing the true spa experience of an energizing dual-head shower…and room to spare with its curved shower rod. Other branded products unique to Westin include it's one-call-does-it-all "Service Express."
www.westin.com

aloft
aloft (select-service hotels), a brand introduced in 2005 is a hotel of new heights, an oasis where you least expect it, a spirited neighborhood outpost, a haven at the side of the road. Bringing a cozy harmony of modern elements to the classic American on-the-road tradition, aloft offers a sassy, refreshing, ultra effortless alternative for both the business and leisure traveler. Fresh, fun, and fulfilling, aloft is an experience to be discovered and rediscovered, destination after destination, as you ease on down the road.
www.alofthotels.com
Title: Re: Starwood Question
Post by: Jm1248 on June 24, 2015, 07:10:10 PM
Or in English, westins are generally more upscale than aloft
Title: Re: Starwood Question
Post by: etech0 on June 24, 2015, 08:18:19 PM
Or in English, westins are generally more upscale than aloft
ty
Title: Re: Starwood Question
Post by: etech0 on July 01, 2015, 10:01:07 PM
When transferring points between spouses, who needs to call? The transferer? transferee? both?

Thanks
Title: Re: Starwood Question
Post by: Jm1248 on July 01, 2015, 10:05:45 PM
When transferring points between spouses, who needs to call? The transferer? transferee? both?

Thanks
Can be transferred online
Title: Re: Starwood Question
Post by: etech0 on July 01, 2015, 10:07:30 PM
Can be transferred online
Cool! Do you have a link?

When booking a room for a couple, can I put both our SPG #s on, to help us both with statuses?
Title: Re: Starwood Question
Post by: Jm1248 on July 01, 2015, 10:19:33 PM
Cool! Do you have a link?

When booking a room for a couple, can I put both our SPG #s on, to help us both with statuses?
On mobile so I can't get link. Just go into your profile or account settings. Something like that. One Spg # per reservation
Title: Re: Starwood Question
Post by: tzifanya54 on July 01, 2015, 10:24:59 PM
Is there a general difference between Westins and Alofts?
Also keep in mind that alofts usually have very funky (weird) room designs and layout like a frosted wall separating the bathroom from the room, and strange things like that. In general I'm a huge westin fan, I think their hotels are from the most comfortable and inviting, out of the whole spg lineup. My 2 cents.
Title: Re: Starwood Question
Post by: etech0 on July 01, 2015, 10:45:40 PM
Also keep in mind that alofts usually have very funky (weird) room designs and layout like a frosted wall separating the bathroom from the room, and strange things like that. In general I'm a huge westin fan, I think their hotels are from the most comfortable and inviting, out of the whole spg lineup. My 2 cents.
TY
On mobile so I can't get link. Just go into your profile or account settings. Something like that. One Spg # per reservation
so do people always use the same one?
also, if only one of us has the credit card, is there any benefit to booking from that one?
Title: Re: Starwood Question
Post by: Jm1248 on July 01, 2015, 10:52:54 PM
TYso do people always use the same one?
also, if only one of us has the credit card, is there any benefit to booking from that one?
I guess so. I know i do. 2 benefits off the top of my head : a) you already have stay credits from having the cc. b) you get 2/3/4 times points by booking Spg hotel with Spg cc
Title: Re: Starwood Question
Post by: etech0 on July 01, 2015, 10:55:01 PM
I guess so. I know i do. 2 benefits off the top of my head : a) you already have stay credits from having the cc. b) you get 2/3/4 times points by booking Spg hotel with Spg cc
thanks

would be nice if united let us combine miles too :)
Title: Re: Starwood Question
Post by: tzifanya54 on July 01, 2015, 11:12:01 PM
thanks

would be nice if united let us combine miles too :)
Wishful thinking...
Title: Re: Starwood Question
Post by: D93 on July 02, 2015, 02:14:01 AM
When transferring points between spouses, who needs to call? The transferer? transferee? both?

Thanks
Title: Re: Starwood Question
Post by: ariIs on July 02, 2015, 02:38:22 PM
I've got a SPG promo that gives me a free night cert for each stay (up to 2 stays). Anyone know if booking 2 rooms on the same date counts as 1 stay or 2?
Title: Re: Starwood Question
Post by: Emkay on July 02, 2015, 02:44:20 PM
I've got a SPG promo that gives me a free night cert for each stay (up to 2 stays). Anyone know if booking 2 rooms on the same date counts as 1 stay or 2?
Why do I never receive these promos?
Title: Re: Starwood Question
Post by: lubaby on July 02, 2015, 02:45:37 PM
I've got a SPG promo that gives me a free night cert for each stay (up to 2 stays). Anyone know if booking 2 rooms on the same date counts as 1 stay or 2?
Counts as 2 towards status.
Title: Re: Starwood Question
Post by: ariIs on July 02, 2015, 02:54:37 PM
Counts as 2 towards status.

Cool, thank you!
Title: Re: Starwood Question
Post by: ariIs on July 02, 2015, 02:56:10 PM
Why do I never receive these promos?

It was on the homepage for me when I logged into my account.
Usually I don't look at the big splash screen stuff, but I looked closer this time, and was pleasantly surprised!
Certs good for 1 free Cat5 (or lower) night each.
Title: Re: Starwood Question
Post by: tzifanya54 on July 02, 2015, 02:57:10 PM
I've got a SPG promo that gives me a free night cert for each stay (up to 2 stays). Anyone know if booking 2 rooms on the same date counts as 1 stay or 2?
Good chance the fine print excludes it from being on the same night. Read it carefully. My assumption is if it's not in the fine print you should be good to go.
Title: Re: Starwood Question
Post by: ariIs on July 02, 2015, 03:32:57 PM
Good chance the fine print excludes it from being on the same night. Read it carefully. My assumption is if it's not in the fine print you should be good to go.

The fine print mentions:
Quote
An eligible stay is a stay with at least 1 eligible paid night at any of the over 1,200 participating Starwood hotels and resorts paying an eligible paid rate during the promotion period.

So I think it should work.
Thanks again!
Title: Re: Starwood Question
Post by: Jm1248 on July 02, 2015, 05:00:53 PM
Why do I never receive these promos?
+1 lol. All I ever get is "rate equal to your birth year"
Title: Re: Starwood Question
Post by: tzifanya54 on July 02, 2015, 06:37:06 PM
+1 lol. All I ever get is "rate equal to your birth year"
Hey if you are very old that can be a good deal. ;)
Title: Re: Starwood Question
Post by: Jm1248 on July 02, 2015, 07:13:52 PM
Hey if you are very old that can be a good deal. ;)
If I was old enough for it be a great deal I probably wouldn't be traveling enough for it to make a big diff ;)
Title: Re: Starwood Question
Post by: shoobi on August 13, 2015, 02:22:54 PM
Have reservation for today at 4 points Sheraton but we came at 11am and no dice we couldn't check in early... Any ideas or that's that?
Title: Re: Starwood Question
Post by: CS1 on August 13, 2015, 02:28:22 PM
Have reservation for today at 4 points Sheraton but we came at 11am and no dice we couldn't check in early... Any ideas or that's that?

it's always a YMMV. It's also a plat benefit to have early check-in and up to 4:00pm check out. Almost makes one night worth two nights in that case.
In your situation, they will give you an area, but if it's really needed, then a friend can book you a room on plat and request early check in. (They can even ask in advance and it may be available...) 
Title: Re: Starwood Question
Post by: Jm1248 on August 13, 2015, 02:47:46 PM
Gold status helps for that as well
Title: Re: Starwood Question
Post by: Einstein on August 13, 2015, 03:01:43 PM
it's always a YMMV. It's also a plat benefit to have early check-in and up to 4:00pm check out. Almost makes one night worth two nights in that case.
In your situation, they will give you an area, but if it's really needed, then a friend can book you a room on plat and request early check in. (They can even ask in advance and it may be available...) 
Have reservation for today at 4 points Sheraton but we came at 11am and no dice we couldn't check in early... Any ideas or that's that?
Just had the same at a hotel, I requested early check in, (i am a Gold Member) they told me on the phone that they couldn't guarantee it because the night before was full, but they could for sure hold my bags until the next available room opened up
Title: Re: Starwood Question
Post by: shoobi on August 13, 2015, 03:22:40 PM
Thanks guys... Yeah we have gold status but still no go.. They said they'll call us when it's available..
Title: Re: Starwood Question
Post by: Joe4007 on August 13, 2015, 06:16:26 PM
WTH is this? When completing the booking there's no additional fees.
Title: Re: Starwood Question
Post by: CS1 on August 13, 2015, 06:22:03 PM
sometimes there's an extra "resort fee", but usually all points is a free night.you will not be charged when you reserve. Were you charged at checkout?
Title: Re: Starwood Question
Post by: Joe4007 on August 13, 2015, 06:36:47 PM
sometimes there's an extra "resort fee", but usually all points is a free night.you will not be charged when you reserve. Were you charged at checkout?
Haven't stayed there yet, but there's no resort fee at this location.

I know I won't be charged when I reserve. Question is where they get this amount from?
Title: Re: Starwood Question
Post by: CS1 on August 13, 2015, 06:57:28 PM
Haven't stayed there yet, but there's no resort fee at this location.

I know I won't be charged when I reserve. Question is where they get this amount from?

is that on your phone? I'd try again from computer. may be more accurate.
Title: Re: Starwood Question
Post by: Joe4007 on August 13, 2015, 07:06:30 PM
is that on your phone? I'd try again from computer. may be more accurate.
Correct, that is from my phone and on computer it doesn't show up.
Title: Re: Starwood Question
Post by: coralsnake on August 13, 2015, 07:11:02 PM
Haven't stayed there yet, but there's no resort fee at this location.

I know I won't be charged when I reserve. Question is where they get this amount from?
I believe that's how much the hotel will recieve from SPG for the night.
Title: Re: Starwood Question
Post by: rochel on August 14, 2015, 02:22:36 PM
if you book a Sheraton through orbitz or the like, can you still get upgraded to a club room with your gold satus
Title: Re: Starwood Question
Post by: CS1 on August 14, 2015, 04:58:49 PM
if you book a Sheraton through orbitz or the like, can you still get upgraded to a club room with your gold satus

i think that club room is only for SPG plat status
Title: Re: Starwood Question
Post by: Marco Polo on August 14, 2015, 06:37:12 PM
if you book a Sheraton through orbitz or the like, can you still get upgraded to a club room with your gold satus
Possibly, but i think it would need to be at the hotel as i do not think hotel chains recognize bookings from third party sites for status etc.
Title: Re: Starwood Question
Post by: sammy n on August 15, 2015, 09:25:57 AM
i think that club room is only for SPG plat status
+1 I recently checked in to a SPG hotel with gold status and didn't get offered a club room.
Title: Re: Starwood Question
Post by: lubaby on August 15, 2015, 09:07:02 PM
+1 I recently checked in to a SPG hotel with gold status and didn't get offered a club room.
Nobody is looking to offer you anything. Did you try asking?

I stayed at a SPG hotel in Baltimore a few months ago (SPG Gold) and asked for an upgrade. Got upgraded to Club level room.
Title: Re: Starwood Question
Post by: sammy n on August 15, 2015, 09:11:07 PM
Nobody is looking to offer you anything. Did you try asking?

I stayed at a SPG hotel in Baltimore a few months ago (SPG Gold) and asked for an upgrade. Got upgraded to Club level room.
It could be it has to do with availability. I did go to a very booked out hotel. Even had trouble getting all 6 nights that I wanted but they gave it to me in the end. But that's why I didn't ask bec I wanted first to be able to stay there the 6 nights so didn't want to ask for too much.
Title: Re: Starwood Question
Post by: lubaby on August 15, 2015, 09:13:30 PM
It could be it has to do with availability. I did go to a very booked out hotel. Even had trouble getting all 6 nights that I wanted but they gave it to me in the end. But that's why I didn't ask bec I wanted first to be able to stay there the 6 nights so didn't want to ask for too much.
That. Always. Even platinums won't get upgraded if there's no availability.
Title: Re: Starwood Question
Post by: sammy n on August 15, 2015, 09:14:28 PM
That. Always. Even platinums won't get upgraded if there's no availability.
Well was there same time as someone that had platinum and he got upgraded to a suite.
Title: Re: Starwood Question
Post by: CS1 on August 15, 2015, 10:24:38 PM
Nobody is looking to offer you anything. Did you try asking?

I stayed at a SPG hotel in Baltimore a few months ago (SPG Gold) and asked for an upgrade. Got upgraded to Club level room.

a club room/floor upgrade can be ymmv. However I think that only plat will get the club lounge access. I'd choose club lounge access (usually 24/7) over a club floor.
Title: Re: Starwood Question
Post by: lubaby on August 15, 2015, 10:54:01 PM
a club room/floor upgrade can be ymmv. However I think that only plat will get the club lounge access. I'd choose club lounge access (usually 24/7) over a club floor.
Got rooms on club level. Nobody asked questions when I walked into the club lounge.
Title: Re: Starwood Question
Post by: CS1 on August 15, 2015, 11:45:27 PM
Got rooms on club level. Nobody asked questions when I walked into the club lounge.

most club lounges are "locked" and require a card swipe in order to enter.
Title: Re: Starwood Question
Post by: Einstein on August 16, 2015, 03:27:01 AM
Booked a lowest standard rate on spg, didn't realize that they had an option of booking "spg member only hot escapes" which would have saved me 5% it would have saved me like $200 any chance of them refunding me if I call?
Title: Re: Starwood Question
Post by: Jm1248 on August 16, 2015, 04:50:11 AM
Booked a lowest standard rate on spg, didn't realize that they had an option of booking "spg member only hot escapes" which would have saved me 5% it would have saved me like $200 any chance of them refunding me if I call?
Can't hurt to try
Title: Re: Starwood Question
Post by: rochel on August 16, 2015, 06:15:16 PM
I checked into the Sheraton in Mahwah, with SPG gold status.  They were nasty, reluctantly upgraded to deluxe room, on a very low floor, and refused club access, no budging.  I was told last night that they the hotel is very quiet tonight.  Who can I complain to, any idea how to get club access?
Title: Re: Starwood Question
Post by: Yordai Dooma on August 16, 2015, 06:33:12 PM
I checked into the Sheraton in Mahwah, with SPG gold status.  They were nasty, reluctantly upgraded to deluxe room, on a very low floor, and refused club access, no budging.  I was told last night that they the hotel is very quiet tonight.  Who can I complain to, any idea how to get club access?
I'm sure your could pay for access to the club. Why would you otherwise be entitled to club access?
Title: Re: Starwood Question
Post by: rochel on August 16, 2015, 06:44:19 PM
I have stayed in many properties, gotten a deluxe room and been allowed club access
Title: Re: Starwood Question
Post by: Yordai Dooma on August 16, 2015, 06:51:07 PM
I have stayed in many properties, gotten a deluxe room and been allowed club access

Sounds like you got lucky a few times. Platinums are entitled to club access, gold members are not...cant blame them for not giving you access
Title: Re: Starwood Question
Post by: Einstein on August 16, 2015, 06:56:31 PM
Can't hurt to try
Thanks, they were nice enough to cancel my existing reservation with no penalty and rebook me with the better rate that I had found
Title: Re: Starwood Question
Post by: rochel on August 17, 2015, 11:45:31 AM
Sheraton Edison or Sheraton Eatontown, which one is better?
Title: Re: Starwood Question
Post by: alpicone on August 17, 2015, 01:52:48 PM
Does anyone know if I use my MIL's account to book a reservation for a Sheraton, can I use my Suite Night Awards on that reservation?
Title: Re: Starwood Question
Post by: dealer on August 20, 2015, 06:41:09 PM
Does anyone know if I use my MIL's account to book a reservation for a Sheraton, can I use my Suite Night Awards on that reservation?
negative
Title: Re: Starwood Question
Post by: Chapshnell on August 20, 2015, 07:02:19 PM
Sheraton Edison or Sheraton Eatontown, which one is better?

Typical sheratons. Flip a coin. Eatontown is better located I guess near the beach areas
Title: Re: Starwood Question
Post by: Luvtotravel on September 07, 2015, 01:59:07 PM
when promoted to starwood gold, am i supposed to get a new card?
Title: Re: Starwood Question
Post by: Jm1248 on September 07, 2015, 02:21:10 PM
when promoted to starwood gold, am i supposed to get a new card?
No
Title: Re: Starwood Question
Post by: Chapshnell on September 17, 2015, 09:15:53 AM
when promoted to starwood gold, am i supposed to get a new card?

you can request one online if it makes you feel more upperclass  ;)
Title: Re: Starwood Question
Post by: Chapshnell on September 17, 2015, 09:16:15 AM
https://www.starwoodhotels.com/bestrate/index.html

is this a new thing? 2,000 bonus SPG points if you find a better rate?
Title: Re: Starwood Question
Post by: Jm1248 on September 17, 2015, 09:16:59 AM
https://www.starwoodhotels.com/bestrate/index.html

is this a new thing? 2,000 bonus SPG points if you find a better rate?
Not new
Title: Re: Starwood Question
Post by: Einstein on September 17, 2015, 09:21:34 AM
https://www.starwoodhotels.com/bestrate/index.html

is this a new thing? 2,000 bonus SPG points if you find a better rate?
no, when you submit the BRG you can choose which you would prefer
Title: Re: Starwood Question
Post by: lubaby on September 17, 2015, 11:31:32 AM
Not new
no, when you submit the BRG you can choose which you would prefer
+1
Title: Re: Starwood Question
Post by: D93 on September 20, 2015, 10:19:42 AM
Do Amex 5 night credits count towards the 18 night Platinum challenge?
Title: Re: Starwood Question
Post by: Jm1248 on September 20, 2015, 10:22:09 AM
Do Amex 5 night credits count towards the 18 night Platinum challenge?
You mean if you take the challenge right before you get your credits for the year? Interesting... If that works it would be a breeze to make it
Title: Re: Starwood Question
Post by: D93 on September 20, 2015, 10:26:06 AM
You mean if you take the challenge right before you get your credits for the year?
Yes
Title: Re: Starwood Question
Post by: coralsnake on September 21, 2015, 11:47:21 AM
Do Amex 5 night credits count towards the 18 night Platinum challenge?
Since they only count paid stays, not sure if that would work.
Title: Re: Starwood Question
Post by: CS1 on September 21, 2015, 11:49:10 AM
Since they only count paid stays, not sure if that would work.

do they accept cash and points as credit toward the 18-night stay?
Title: Re: Starwood Question
Post by: coralsnake on September 21, 2015, 11:56:32 AM
do they accept cash and points as credit toward the 18-night stay?
No
Title: Re: Starwood Question
Post by: CS1 on September 21, 2015, 12:08:18 PM
No

therefore it would be easier to combine 2 accounts' 5 stays each for 10 total stays and then completing the additional 15 stays with points and/or C&P for the total 25 stays per year to earn plat status
Title: Re: Starwood Question
Post by: Jm1248 on September 21, 2015, 12:19:23 PM
therefore it would be easier to combine 2 accounts' 5 stays each for 10 total stays and then completing the additional 15 stays with points and/or C&P for the total 25 stays per year to earn plat status
-1
5 nights per account, not 5 stays. It's only 2 stays
Title: Re: Starwood Question
Post by: D93 on October 02, 2015, 08:41:08 AM
In order to achieve Lifetime Platinum status, you need 50 nights for 10 years in a row, or just being Platinum for 10 years in a row will achieve Lifetime Platinum as well?
Title: Re: Starwood Question
Post by: Emkay on October 02, 2015, 08:45:13 AM
In order to achieve Lifetime Platinum status, you need 50 nights for 10 years in a row, or just being Platinum for 10 years in a row will achieve Lifetime Platinum as well?
Pretty sure the latter
Title: Re: Starwood Question
Post by: Jm1248 on October 02, 2015, 10:14:12 AM
In order to achieve Lifetime Platinum status, you need 50 nights for 10 years in a row, or just being Platinum for 10 years in a row will achieve Lifetime Platinum as well?
Neither. You need 10 platinum years (not necessarily in a row), & 500 nights (spread out however you would like - does not even need to be in a year that you earned platinum)
Title: Re: Starwood Question
Post by: D93 on October 02, 2015, 10:32:16 AM
Neither. You need 10 platinum years (not necessarily in a row), & 500 nights (spread out however you would like - does not even need to be in a year that you earned platinum)
Thanks!
Title: Re: Starwood Question
Post by: Einstein on October 02, 2015, 05:07:55 PM
Neither. You need 10 platinum years (not necessarily in a row), & 500 nights (spread out however you would like - does not even need to be in a year that you earned platinum)
Just as a data point, the nights from the CC count correct? that would be 10 per year with a business and personal CC and would come out 100 nights after the 10 years
Title: Re: Starwood Question
Post by: D93 on October 02, 2015, 05:37:28 PM
Just as a data point, the nights from the CC count correct? that would be 10 per year with a business and personal CC and would come out 100 nights after the 10 years
Correct
Title: Re: Starwood Question
Post by: Einstein on October 02, 2015, 06:03:20 PM
Correct
Nice so really I only would have to do 400 nights over the 10 years
Title: Re: Starwood Question
Post by: D93 on October 02, 2015, 06:19:26 PM
Nice so really I only would have to do 400 nights over the 10 years
Also need to have Platinum status for 10 years.
Title: Re: Starwood Question
Post by: Einstein on October 03, 2015, 08:13:00 PM
Also need to have Platinum status for 10 years.
right which would be 50 nights a year or 25 stays
Title: Re: Starwood Question
Post by: CS1 on October 03, 2015, 11:11:14 PM
Nice so really I only would have to do 400 nights over the 10 years

or "only" 250 stays over the 10 years.
Title: Re: Starwood Question
Post by: lubaby on October 04, 2015, 01:40:42 AM
or "only" 250 stays over the 10 years.
Less, since the cards give you 2 stays per year.
Title: Re: Starwood Question
Post by: Einstein on October 04, 2015, 01:41:58 AM
Less, since the cards give you 2 stays per year.
and if you have the business and personal its 4 a year
Title: Re: Starwood Question
Post by: lubaby on October 04, 2015, 02:51:25 AM
and if you have the business and personal its 4 a year
So 210 stays/nights in 10 years. If you do 21 weekend 1 night stays a year for the next 10 years at a Cat 1 (2k SPG per night), that's 420k SPG for Lifetime Platinum.
Title: Re: Starwood Question
Post by: Joe4007 on October 04, 2015, 02:54:36 AM
So 210 stays/nights in 10 years. If you do 21 weekend 1 night stays a year for the next 10 years at a Cat 1 (2k SPG per night), that's 420k SPG for Lifetime Platinum.
What are the chances that weekend nights at cat 1's will still be 2k in 10 years from now?
Title: Re: Starwood Question
Post by: CS1 on October 07, 2015, 01:15:42 AM
So 210 stays/nights in 10 years. If you do 21 weekend 1 night stays a year for the next 10 years at a Cat 1 (2k SPG per night), that's 420k SPG for Lifetime Platinum.

only 42K per year. And with C&P it's a better value, so even less SPG pts. however, most are a Cat 3+. a few more years left to go -- And places that we need to travel to anyway....
Title: Re: Starwood Question
Post by: Luvtotravel on October 07, 2015, 02:36:32 AM
is there a nice secluded spg property in tristate area? I believe there might have been a thread dedicated to this but cmiiw
Title: Re: Starwood Question
Post by: Luvtotravel on October 08, 2015, 05:24:45 PM

Quote
The Starwood business card will now provide free access to Sheraton Club lounges. 

 how many guests would i be able to take in with me to the lounge?
Title: Re: Starwood Question
Post by: CS1 on October 08, 2015, 05:34:44 PM
how many guests would i be able to take in with me to the lounge?

it's generally just an issue to swipe your room card to obtain access. Never been asked for ID. If you had 3 rooms cards, then probably each cardholder could 'technically' walk in with 4 people each. Many locations are open 24/7.
Title: Re: Starwood Question
Post by: Luvtotravel on October 08, 2015, 05:43:59 PM
it's generally just an issue to swipe your room card to obtain access.
dont you need gold business status?
Title: Re: Starwood Question
Post by: CS1 on October 08, 2015, 05:51:21 PM
dont you need gold business status?

in the past, the Plat status got you the plat room/Club Floor upgrade. This automatically gives your room keys the access to the Club Floor in the elevator and the same room cards allow you to swipe to gain access into the club lounge. If you ask for 3 room keys when you arrive, then that would work the same. We enjoyed the plat status access to the quieter and emptier club lounges while it lasted. Great food and free drink selection, a private "living room" that was empty during the super bowl, and a good place to use computers and printers for business for free when needed.
Title: Re: Starwood Question
Post by: Luvtotravel on October 08, 2015, 05:52:59 PM
in the past, the Plat status got you the plat room/Club Floor upgrade. This automatically gives your room keys the access to the Club Floor in the elevator and the same room cards allow you to swipe to gain access into the club lounge. If you ask for 3 room keys when you arrive, then that would work the same. We enjoyed the plat status access to the quieter and emptier club lounges while it lasted. Great food and free drink selection, a private "living room" that was empty during the super bowl, and a good place to use computers and printers for business for free when needed.
oh i see. tx
Title: Re: Starwood Question
Post by: Luvtotravel on October 08, 2015, 07:45:47 PM
can i access the lounge without checking into hotel?
Title: Re: Starwood Question
Post by: Jm1248 on October 08, 2015, 07:47:42 PM
can i access the lounge without checking into hotel?
No
Title: Re: Starwood Question
Post by: D93 on October 20, 2015, 02:54:40 PM
Multiple night stay needs 1 suite night award to be applied or a seperate suite night award for each night of the stay?
Title: Re: Starwood Question
Post by: PillanSmye on October 21, 2015, 09:07:04 AM
how many guests would i be able to take in with me to the lounge?

Technically it's the primary cardholder and one registered guest staying in the  same room.  As always, YMMV
Title: Re: Starwood Question
Post by: PillanSmye on October 21, 2015, 09:10:35 AM
So 210 stays/nights in 10 years. If you do 21 weekend 1 night stays a year for the next 10 years at a Cat 1 (2k SPG per night), that's 420k SPG for Lifetime Platinum.

If you churn multiple business cards yearly its more
Title: Re: Starwood Question
Post by: coralsnake on October 22, 2015, 08:28:20 AM
If you churn multiple business cards yearly its more less
FTFY
Title: Re: Starwood Question
Post by: PillanSmye on October 22, 2015, 09:06:36 AM
FTFY
Yes, didn't come out right.
Title: Re: Starwood Question
Post by: Redbull3 on October 23, 2015, 12:36:54 PM
I have an upcoming paid stay at a SPG hotel, and i add a plat member to my reservation, and i am the one checking in, do i get plat benefits/upgrades at check in?
Title: Re: Starwood Question
Post by: Jm1248 on October 23, 2015, 12:40:46 PM
I have an upcoming paid stay at a SPG hotel, and i add a plat member to my reservation, and i am the one checking in, do i get plat benefits/upgrades at check in?
You should
ETA: Did you add the plat SPG number to reservation?
Title: Re: Starwood Question
Post by: Redbull3 on October 23, 2015, 12:44:40 PM
You should
ETA: Did you add the plat SPG number to reservation?

followup.. any plats wanna join my reservation.. :P
Title: Re: Starwood Question
Post by: Jm1248 on October 23, 2015, 12:45:22 PM
followup.. any plats wanna join my reservation.. :P
Lol
Title: Re: Starwood Question
Post by: CS1 on October 23, 2015, 01:43:39 PM
You should
ETA: Did you add the plat SPG number to reservation?

They did not let us do that in FL. Both of were present, but day 1 was a non-plat reservation while Days 2-5 were plat reservations.
They didn't even let us go to the club lounge until my plat reservation applied the next day. This was even while we were both there, in FL staying in the same room...
Title: Re: Starwood Question
Post by: Jm1248 on October 23, 2015, 03:39:15 PM
They did not let us do that in FL. Both of were present, but day 1 was a non-plat reservation while Days 2-5 were plat reservations.
They didn't even let us go to the club lounge until my plat reservation applied the next day. This was even while we were both there, in FL staying in the same room...
Of course they wont allow it if it was booked from a non-plat account. I was implying that if it was booked using a plat account you can get the benefits even if you are not the accountholder
Title: Re: Starwood Question
Post by: D93 on October 24, 2015, 01:14:00 PM
They did not let us do that in FL. Both of were present, but day 1 was a non-plat reservation while Days 2-5 were plat reservations.
They didn't even let us go to the club lounge until my plat reservation applied the next day. This was even while we were both there, in FL staying in the same room...
Why did you do that and not the opposite - have the non-plat day at the end of the stay?
Title: Re: Starwood Question
Post by: Jm1248 on October 24, 2015, 07:23:45 PM
Why did you do that and not the opposite - have the non-plat day at the end of the stay?
+1  Or just book the whole thing through plat account?
Title: Re: Starwood Question
Post by: Josef.koney on October 24, 2015, 08:35:34 PM
How does it work with gold?  Do they actually upgrade?  What about if the person staying isn't the actual account holder?
Title: Re: Starwood Question
Post by: Jm1248 on October 24, 2015, 10:10:08 PM
How does it work with gold?  Do they actually upgrade?  What about if the person staying isn't the actual account holder?
If its available then definitely. You don't need to be the account holder.
Title: Re: Starwood Question
Post by: Josef.koney on October 24, 2015, 10:16:40 PM
If its available then definitely. You don't need to be the account holder.
Is it like hertz president.... (they say they do but never actually do...)
Title: Re: Starwood Question
Post by: CS1 on October 24, 2015, 10:24:05 PM
Why did you do that and not the opposite - have the non-plat day at the end of the stay?

We could have switched it on the spot, as we've done in the past.
This FL location had just finished Yeshiva Week and perhaps they were overworked -- the lady at the counter had zero interest in working to accomodate the situation.
Title: Re: Starwood Question
Post by: Jm1248 on October 24, 2015, 10:34:34 PM
Is it like hertz president.... (they say they do but never actually do...)
Nope. Its like SPG gold :)
I've always found them to be extremely accommodating when it comes to gold upgrades. I have gotten upgraded to an executive suite from a standard room many times even though they are only required to upgrade you tot he next level (ie - deluxe room)
Title: Re: Starwood Question
Post by: D93 on October 25, 2015, 01:22:11 AM
We could have switched it on the spot, as we've done in the past.
That still doesn't answer my question.
Title: Re: Starwood Question
Post by: Jm1248 on October 25, 2015, 01:25:03 AM
That still doesn't answer my question.
It strengthens your question :) He's playing devils advocate
Title: Re: Starwood Question
Post by: D93 on November 15, 2015, 12:42:35 PM
If I pay using a credit card other than my Amex SPG card at a SPG hotel for a room that's booked under my account, do I still get the 3x Platinum bonus?
Title: Re: Starwood Question
Post by: Jm1248 on November 15, 2015, 12:44:46 PM
If I pay using a credit card other than my Amex SPG card at a SPG hotel for a room that's booked under my account, do I still get the 3x Platinum bonus?
I would imagine not. How would that work? SPG would give you 3x UR points?
Title: Re: Starwood Question
Post by: D93 on November 15, 2015, 12:46:57 PM
I would imagine not. How would that work? SPG would give you 3x UR points?

They would give me 3x straight to my SPG account.
 
Basically you are implying that the 3x Platinum bonus is attached to the Amex credit card not the SPG account?
Title: Re: Starwood Question
Post by: a mirrer on November 15, 2015, 01:01:24 PM
If I pay using a credit card other than my Amex SPG card at a SPG hotel for a room that's booked under my account, do I still get the 3x Platinum bonus?
yes
Title: Re: Starwood Question
Post by: D93 on November 15, 2015, 01:07:05 PM
yes

Thanks. Now what do i do if i didn't get the points?
Title: Re: Starwood Question
Post by: Jm1248 on November 15, 2015, 01:10:37 PM
They would give me 3x straight to my SPG account.
 
Basically you are implying that the 3x Platinum bonus is attached to the Amex credit card not the SPG account?
I thought it was a combination but I guess I was wrong
Title: Re: Starwood Question
Post by: D93 on November 15, 2015, 01:18:30 PM
I thought it was a combination but I guess I was wrong

That's why i asked. It doesn't say anywhere on the SPG website (http://www.starwoodhotels.com/preferredguest/about/index.html?categoryId=brand.benefits.platinum) that you need to use an Amex SPG credit card.
Title: Re: Starwood Question
Post by: mochjas on November 17, 2015, 03:34:52 PM
That's why i asked. It doesn't say anywhere on the SPG website (http://www.starwoodhotels.com/preferredguest/about/index.html?categoryId=brand.benefits.platinum) that you need to use an Amex SPG credit card.

When you are platinum you get 3 points per eligible dollar spent to your SPG account. If you are using the SPG AMEX you will get an additional 2 points per dollar through AMEX essentially giving you 5 Points per dollar spent
Title: Re: Starwood Question
Post by: D93 on November 17, 2015, 05:18:54 PM
When you are platinum you get 3 points per eligible dollar spent to your SPG account. If you are using the SPG AMEX you will get an additional 2 points per dollar through AMEX essentially giving you 5 Points per dollar spent

Thank You. Now what do i do if i didn't get the points?
Title: Re: Starwood Question
Post by: EJB on November 17, 2015, 05:27:58 PM
Thank You. Now what do i do if i didn't get the points?

PUTPAC
Title: Re: Starwood Question
Post by: mochjas on November 17, 2015, 05:29:48 PM
PUTPAC

yes call 888 625 4988 but with me they always post the next morning
Title: Re: Starwood Question
Post by: Einstein on November 17, 2015, 09:59:03 PM
Seems like SPG is having some trouble with there website....
Title: Re: Starwood Question
Post by: benjie1305 on November 18, 2015, 07:29:48 AM

Seems like SPG is having some trouble with there website....

Spg does and aa does too. Bad karma is what I call that..
Title: Re: Starwood Question
Post by: cooljoe613 on December 03, 2015, 01:46:14 AM
Looking for someone too use my platnuim spg account please pm me thanks I will give free confirmed suite upgrades if need be
Title: Re: Starwood Question
Post by: coralsnake on December 05, 2015, 08:45:55 PM
I booked the St Regis Bahia Beach. Based on my checkin date there was a 4 night stay requirement. I only plan to stay for 3 nights.

Best way to cancel 4th night and get back 30k SPG?

Any way to do it before checking in?
Title: Re: Starwood Question
Post by: mochjas on December 06, 2015, 11:19:30 PM
PUTPAC
Title: Re: Starwood Question
Post by: coralsnake on December 06, 2015, 11:41:30 PM
PUTPAC
Did. They told me that it's a 4 night requirement and responsible for the 4th night. Hence the question.
Title: Re: Starwood Question
Post by: mochjas on December 06, 2015, 11:48:18 PM
Didnt realize you called. it happened to me once where online i wanted to book 2 nights and they made me book 3 so I booked 3 called them up and they said the system is making an error as they cannot force you to stay more nights than you want. They emailed the hotel who removed the 3rd night
Title: Re: Starwood Question
Post by: coralsnake on December 06, 2015, 11:49:35 PM
Didnt realize you called. it happened to me once where online i wanted to book 2 nights and they made me book 3 so I booked 3 called them up and they said the system is making an error as they cannot force you to stay more nights than you want. They emailed the hotel who removed the 3rd night
Hotel is completely sold out.
Title: Re: Starwood Question
Post by: cooljoe613 on December 07, 2015, 03:31:51 PM
Looking for someone too use my platnuim spg account please pm me thanks I will give free confirmed suite upgrades if need be
bump
Title: Re: Starwood Question
Post by: msg on December 09, 2015, 03:06:47 PM
bump
Do I have to use $, or can I use points and pay you back with my own points?
Title: Re: Starwood Question
Post by: cooljoe613 on December 09, 2015, 03:13:29 PM
it depends on how many points your talking about

Title: Re: Starwood Question
Post by: americanpie on December 14, 2015, 10:07:54 PM
Any advice how to get a suite upgrade at a Starwood Hotel (W Ft. Lauderdale) ? I am Gold SPG if that helps. I know there are suites available. Please help!
Title: Re: Starwood Question
Post by: Jm1248 on December 14, 2015, 11:10:51 PM
Any advice how to get a suite upgrade at a Starwood Hotel (W Ft. Lauderdale) ? I am Gold SPG if that helps. I know there are suites available. Please help!
Call up and upgrade using points. Or show up and hope for the best. Or pay for it.
Title: Re: Starwood Question
Post by: D93 on December 15, 2015, 12:59:39 AM
Any advice how to get a suite upgrade at a Starwood Hotel (W Ft. Lauderdale) ? I am Gold SPG if that helps. I know there are suites available. Please help!

You can book a suite with points over the phone.
Title: Re: Starwood Question
Post by: Emkay on December 15, 2015, 01:57:00 AM
Any advice how to get a suite upgrade at a Starwood Hotel (W Ft. Lauderdale) ? I am Gold SPG if that helps. I know there are suites available. Please help!
Get a suite upgrade from someone
Title: Re: Starwood Question
Post by: mike on December 15, 2015, 03:23:41 AM
i have a reservation on hold at an spg hotel in order for me to transfer more spg points, i am missing 8000 points, whats my best option to transfer over points, i have points at all major mileage & CC programs. amex transfer rate is 333/1000, is there a better option? thanks for your help
Title: Re: Starwood Question
Post by: D93 on December 15, 2015, 03:53:22 AM
i have a reservation on hold at an spg hotel in order for me to transfer more spg points, i am missing 8000 points, whats my best option to transfer over points, i have points at all major mileage & CC programs. amex transfer rate is 333/1000, is there a better option? thanks for your help

Transfer from someone in your household's SPG account.
Title: Re: Starwood Question
Post by: mike on December 16, 2015, 01:28:35 PM
Transfer from someone in your household's SPG account.

no other accounts in my household, any other options?
Title: Re: Starwood Question
Post by: D93 on December 16, 2015, 01:30:28 PM
no other accounts in my household, any other options?

Ask Amex for some good will Starpoints
Title: Re: Starwood Question
Post by: mike on December 16, 2015, 01:33:04 PM
Don't have AMEX starwood card only Platinum & gold cards
Title: Re: Starwood Question
Post by: CS1 on December 16, 2015, 01:34:08 PM
Don't have AMEX starwood card only Platinum & gold cards

time to get an SPG card and the 25K bonus sign-up points. even for a later date. one of the best cards out there... 
Title: Re: Starwood Question
Post by: mike on December 16, 2015, 01:36:32 PM
time to get an SPG card and the 25K bonus sign-up points. even for a later date. one of the best cards out there...

i will, but it wont help me for this time
Title: Re: Starwood Question
Post by: D93 on December 16, 2015, 01:37:15 PM
i will, but it wont help me for this time

When's the stay?
Title: Re: Starwood Question
Post by: mike on December 16, 2015, 01:38:53 PM
Bal Harbor Florida
Title: Re: Starwood Question
Post by: D93 on December 16, 2015, 01:39:14 PM
Bal Harbor Florida

When's the stay?
Title: Re: Starwood Question
Post by: CS1 on December 16, 2015, 04:02:48 PM
i have a reservation on hold at an spg hotel in order for me to transfer more spg points, i am missing 8000 points, whats my best option to transfer over points, i have points at all major mileage & CC programs. amex transfer rate is 333/1000, is there a better option? thanks for your help

how many nights?
Title: Re: Starwood Question
Post by: mike on December 16, 2015, 04:35:18 PM
how many nights?

4 Nights
Title: Re: Starwood Question
Post by: Deals Fan on December 16, 2015, 07:57:52 PM
Have 7 suite upgrades available SPG expiring dec 31 if anyone interested pm me
Title: Re: Starwood Question
Post by: shnoz on December 22, 2015, 12:28:16 PM
Looking to book a Shabbos Sheva Berachos for around 100 ppl in the tristate area, I was told by Sheraton that company policy is not to allow points for large gatherings etc.. Anyone ever hear of that?

Title: Re: Starwood Question
Post by: mochjas on December 22, 2015, 01:47:48 PM
Looking to book a Shabbos Sheva Berachos for around 100 ppl in the tristate area, I was told by Sheraton that company policy is not to allow points for large gatherings etc.. Anyone ever hear of that?
not at all they actually are supposed to give points for people booking groups from my understanding. but there is a limit to the # of points you can get based on your status
Title: Re: Starwood Question
Post by: Marco Polo on December 22, 2015, 01:55:16 PM
not at all they actually are supposed to give points for people booking groups from my understanding. but there is a limit to the # of points you can get based on your status
I believe the question is about using points to book the rooms.
Title: Re: Starwood Question
Post by: shnoz on December 22, 2015, 02:25:23 PM
I believe the question is about using points to book the rooms.
Correct
Title: Re: Starwood Question
Post by: Yisroel klein on December 24, 2015, 03:06:12 PM
is it worth spending 12k spg before end of year to get gold?
Title: Re: Starwood Question
Post by: 12HRS on December 24, 2015, 03:08:40 PM
is it worth spending 12k spg before end of year to get gold?

or open a plat.
Title: Re: Starwood Question
Post by: mochjas on December 24, 2015, 03:41:57 PM
is it worth spending 12k spg before end of year to get gold?
if you have a lot of upcoming stays it is worth it
Title: Re: Starwood Question
Post by: Marco Polo on December 24, 2015, 03:43:15 PM
is it worth spending 12k spg before end of year to get gold?
No!

Plenty of ways to get it for free.
Title: Re: Starwood Question
Post by: mochjas on December 24, 2015, 03:45:38 PM
No!

Plenty of ways to get it for free.
not really. asking nicely doesnt really work anymore. all credit cards that give it have high annual fees
Title: Re: Starwood Question
Post by: benjie1305 on December 24, 2015, 03:48:37 PM

not really. asking nicely doesnt really work anymore. all credit cards that give it have high annual fees

The platinum alone with its airline credits, Amex offers, free GE, spg gold and more makes the entire AF basically vanish.
Title: Re: Starwood Question
Post by: mochjas on December 24, 2015, 03:51:57 PM
The platinum alone with its airline credits, Amex offers, free GE, spg gold and more makes the entire AF basically vanish.
yes but is it worth it to go through all the trouble of applying for the card, doing pggm just to get spg gold when all you need to do is use 12K spg? I dont think so. And again if you dont have upcoming stays then leave it alone. no use accumulating status if you're not gonna use it. Especially since no one knows what will happen to SPG once the merger is complete
Title: Re: Starwood Question
Post by: Marco Polo on December 24, 2015, 03:53:35 PM
yes but is it worth it to go through all the trouble of applying for the card, doing pggm just to get spg gold when all you need to do is use 12K spg? I dont think so. And again if you dont have upcoming stays then leave it alone. no use accumulating status if you're not gonna use it. Especially since no one knows what will happen to SPG once the merger is complete
And potentially getting at least six figures MR out of it as well?
Title: Re: Starwood Question
Post by: mochjas on December 24, 2015, 03:56:44 PM
And potentially getting at least six figures MR out of it as well?
Again all that is nice but if you just want SPG gold easily and all you have to do is spend 12K spg or apply for a platinum card I would just go the SPG route. If you also need MR and lounge access and global entry and dont mind adding another pull then yea definitely apply for the platinum!
Title: Re: Starwood Question
Post by: benjie1305 on December 24, 2015, 03:57:58 PM
Trouble? It takes me a total of 2 minutes to get myself $500 and spg gold.
Title: Re: Starwood Question
Post by: Marco Polo on December 24, 2015, 03:59:54 PM
Again all that is nice but if you just want SPG gold easily and all you have to do is spend 12K spg or apply for a platinum card I would just go the SPG route. If you also need MR and lounge access and global entry and dont mind adding another pull then yea definitely apply for the platinum!
It is not worth the time to put 12k on that card for SPG Gold.
Title: Re: Starwood Question
Post by: CS1 on December 24, 2015, 04:03:43 PM
Trouble? It takes me a total of 2 minutes to get myself $500 and spg gold.

gold is worth it for late check out and for bonus check-in points amenities.
Title: Re: Starwood Question
Post by: Yisroel klein on December 24, 2015, 04:11:14 PM
Trouble? It takes me a total of 2 minutes to get myself $500 and spg gold.
??
Title: Re: Starwood Question
Post by: yochiek93 on December 24, 2015, 04:13:20 PM
??
Pggm x3 and platinum gives spg gold
Title: Re: Starwood Question
Post by: benjie1305 on December 24, 2015, 04:13:34 PM

??

Pggm this time of year, GE, and a quick phone call to get spg gold.

Let's not go way OT within this thread.

Title: Re: Starwood Question
Post by: benjie1305 on December 24, 2015, 04:14:24 PM

Pggm x3 and platinum gives spg gold

No need to even go into 3x vs 2x to make up the AF.
Title: Re: Starwood Question
Post by: yochiek93 on December 24, 2015, 04:16:07 PM
No need to even go into 3x vs 2x to make up the AF.
True but why not
Title: Re: Starwood Question
Post by: benjie1305 on December 24, 2015, 04:17:13 PM

True but why not

Yep.

To conclude, don't spend 12k. Get yourself a plat. It pays for itself.
Title: Re: Starwood Question
Post by: sedge on December 24, 2015, 04:33:58 PM
Is there a,way to get SPG Pt other than the hard way?
Title: Re: Starwood Question
Post by: benjie1305 on December 24, 2015, 04:42:19 PM

Is there a,way to get SPG Pt other than the hard way?

No
Title: Re: Starwood Question
Post by: mochjas on December 24, 2015, 04:48:41 PM
Is there a,way to get SPG Pt other than the hard way?
yes you can call up and do a platinum challenge. Basically if you stay 18 nights in 3 months they will give you platinum for a year (if you want gold you have to do 9 nights in 3 months)
Title: Re: Starwood Question
Post by: CS1 on December 24, 2015, 05:19:23 PM
yes you can call up and do a platinum challenge. Basically if you stay 18 nights in 3 months they will give you platinum for a year (if you want gold you have to do 9 nights in 3 months)

is that also in effect for the first 3 months of 2016? to hold through the entire 2017?
Title: Re: Starwood Question
Post by: mochjas on December 24, 2015, 05:22:57 PM
is that also in effect for the first 3 months of 2016? to hold through the entire 2017?
not sure I did mine july-september and they gave me the rest of that year and the following year. so it probably would work jan-march. but call to find out forsure and I would record the call for back-up
Title: Re: Starwood Question
Post by: Chapshnell on December 30, 2015, 09:08:05 AM
If the St Regis Bal Harbor didnt have the room ready until 5:30pm (guy is a gold member fwiw) can compensation be had?
Title: Re: Starwood Question
Post by: mochjas on December 30, 2015, 09:52:18 AM
If the St Regis Bal Harbor didnt have the room ready until 5:30pm (guy is a gold member fwiw) can compensation be had?
definitely
Title: Re: Starwood Question
Post by: benjie1305 on December 30, 2015, 02:05:50 PM
Do SPG Prices vary by dates? When I look online a given hotel is offering 3k per night. When I login and select my dates it comes up as 3.5k per night.
Title: Re: Starwood Question
Post by: D93 on December 30, 2015, 02:08:19 PM
Do SPG Prices vary by dates? When I look online a given hotel is offering 3k per night. When I login and select my dates it comes up as 3.5k per night.

Yes, weekday/weekend. When selecting multiple days, it will give you the average.
Title: Re: Starwood Question
Post by: benjie1305 on December 30, 2015, 02:12:45 PM
Yes, weekday/weekend. When selecting multiple days, it will give you the average.

Thanks!
Title: Re: Starwood Question
Post by: rileywiles23 on December 31, 2015, 11:12:51 AM

Do SPG Prices vary by dates? When I look online a given hotel is offering 3k per night. When I login and select my dates it comes up as 3.5k per night.
Any chance your referring to LM in CNX ? I was wondering the same thing, bec. my total for 5 nights (mon.-sat.) came out to 19k, and that's after 5th night free. Average comes out to 4.75k a night, even though reserving sat.-sun. itself was only 3k
Title: Re: Starwood Question
Post by: D93 on December 31, 2015, 12:56:03 PM
that's after 5th night free. Average comes out to 4.75k a night

-1
Title: Re: Starwood Question
Post by: rileywiles23 on December 31, 2015, 01:00:34 PM

-1
Your saying the fifth night gets rebated afterwards ?
Title: Re: Starwood Question
Post by: D93 on December 31, 2015, 01:01:43 PM
Your saying the fifth night gets rebated afterwards ?

No. I'm saying a catagory 2 hotel doesn't have 5th night free.
Title: Re: Starwood Question
Post by: rileywiles23 on December 31, 2015, 01:03:50 PM

No. I'm saying a catagory 2 hotel doesn't have 5th night free.
Oh. I didn't realize that. So then the average is 3.8k
Title: Re: Starwood Question
Post by: D93 on December 31, 2015, 01:05:20 PM
Oh. I didn't realize that. So then the average is 3.8k

That makes more sense
Title: Re: Starwood Question
Post by: Aussie88 on December 31, 2015, 06:05:27 PM
My wife has a Starwood account with her maiden name and old address. Is there any way that I am able to use her points to book a hotel stay for myself only? She won't be there to bring me as a guest.
Title: Re: Starwood Question
Post by: mochjas on December 31, 2015, 06:08:39 PM
My wife has a Starwood account with her maiden name and old address. Is there any way that I am able to use her points to book a hotel stay for myself only? She won't be there to bring me as a guest.
yes she can make a reservation and add you onto it. you will be able to check in by yourself. not a problem
Title: Re: Starwood Question
Post by: Aussie88 on December 31, 2015, 07:06:11 PM
yes she can make a reservation and add you onto it. you will be able to check in by yourself. not a problem
At what point can she add my name? I'm at the complete your reservation part and I don't see any option to add a second person...
Title: Re: Starwood Question
Post by: mochjas on December 31, 2015, 07:20:28 PM
At what point can she add my name? I'm at the complete your reservation part and I don't see any option to add a second person...
just call up the hotel after the reservation is made and tell them she wants to add her husband to the reservation since you will be checking in before her
Title: Re: Starwood Question
Post by: D93 on December 31, 2015, 08:05:47 PM
At what point can she add my name? I'm at the complete your reservation part and I don't see any option to add a second person...

If you book on phone, they can add the name during the booking.
Title: Re: Starwood Question
Post by: Aussie88 on December 31, 2015, 09:53:02 PM
If you book on phone, they can add the name during the booking.
Booked using spg site. Guess I'll try calling hotel.
Title: Re: Starwood Question
Post by: itsyehuda on December 31, 2015, 10:14:57 PM
Booked using spg site. Guess I'll try calling hotel.

You can call central to add the name if you originally selected two guests - a benefit to this is you will get a new confirmation that will show the name on the reservation.

Or you can do directly through hotel front desk - this was my preferred way this year, however central seems to have become more proficient so now not so bad.
Title: Re: Starwood Question
Post by: Aussie88 on December 31, 2015, 10:19:45 PM
You can call central to add the name if you originally selected two guests - a benefit to this is you will get a new confirmation that will show the name on the reservation.

Or you can do directly through hotel front desk - this was my preferred way this year, however central seems to have become more proficient so now not so bad.
And the fact that we have different last names won't be an issue?
Title: Re: Starwood Question
Post by: mochjas on December 31, 2015, 10:21:16 PM
And the fact that we have different last names won't be an issue?
nope ive done it for my cousin with different last name
Title: Re: Starwood Question
Post by: D93 on January 01, 2016, 01:05:37 AM
Booked using spg site. Guess I'll try calling hotel.

No need to call the hotel, you can call the regular reservations number.
Title: Re: Starwood Question
Post by: mochjas on January 01, 2016, 06:22:21 AM
No need to call the hotel, you can call the regular reservations number.
whats the difference?
Title: Re: Starwood Question
Post by: Emkay on January 01, 2016, 08:16:45 AM
whats the difference?
Easier
Title: Re: Starwood Question
Post by: harrym on January 04, 2016, 05:37:00 PM
Anyone get yet the Amex stay credits 2016?
Title: Re: Starwood Question
Post by: mochjas on January 04, 2016, 05:51:02 PM
Anyone get yet the Amex stay credits 2016?
nope not yet
Title: Re: Starwood Question
Post by: D93 on January 04, 2016, 06:10:54 PM
Anyone get yet the Amex stay credits 2016?

Last year they credited between 1/5-1/7
Title: Re: Starwood Question
Post by: harrym on January 04, 2016, 06:12:52 PM
nope not yet
so I'm not alone

Last year they credited between 1/5-1/7

Wow good memory there.
Title: Re: Starwood Question
Post by: coralsnake on January 04, 2016, 07:28:09 PM
I got credited for one Spg card so far.
Title: Re: Starwood Question
Post by: D93 on January 05, 2016, 04:30:36 PM
Anyone get yet the Amex stay credits 2016?

I just got credited.
Title: Re: Starwood Question
Post by: harrym on January 05, 2016, 04:53:39 PM
+1 for 1 card
Title: Re: Starwood Question
Post by: yochiek93 on January 05, 2016, 05:01:44 PM
Got for both
Title: Re: Starwood Question
Post by: sedge on January 05, 2016, 08:25:59 PM
I just got credited.


+1 for 1 card

Same here...both cards.


Got for both
Title: Re: Starwood Question
Post by: Welder on January 13, 2016, 10:53:07 AM
Quote from: Dan www.dansdeals.com/archives/82272
SPG Platinum is easy to achieve with the help of Starwood Consumer AMEX and the Starwood Business AMEX and I matched that to Hilton Diamond and Hyatt Diamond. One DDFer got SPG Platinum without any stays after I pointed the way for him to do it via the elite nights awarded by the SPG cards.

Can someone explain this?
Title: Re: Starwood Question
Post by: yelped on January 13, 2016, 10:55:37 AM
Can someone explain this?
+1
Title: Re: Starwood Question
Post by: CS1 on January 13, 2016, 10:56:05 AM

Same here...both cards.

how many? 4 stays?
Title: Re: Starwood Question
Post by: yochiek93 on January 13, 2016, 11:01:22 AM
how many? 4 stays?
Yes
Title: Re: Starwood Question
Post by: CS1 on January 13, 2016, 11:04:53 AM
Yes

i think that happens every year. 21 more stays until plat 2/2018.
Title: Re: Starwood Question
Post by: Don Will on January 13, 2016, 11:11:14 AM
Can someone explain this?
IINM, you just need to link a bunch of different peoples Amex SPG cards to one starwood account, and each card will give you additional stays.
Title: Re: Starwood Question
Post by: Welder on January 13, 2016, 11:13:04 AM
IINM, you just need to link a bunch of different peoples Amex SPG cards to one starwood account, and each card will give you additional stays.
Thanks
Title: Re: Starwood Question
Post by: CS1 on January 13, 2016, 11:21:15 AM
IINM, you just need to link a bunch of different peoples Amex SPG cards to one starwood account, and each card will give you additional stays.

do they need to live in the same household/address?
Title: Re: Starwood Question
Post by: Don Will on January 13, 2016, 11:58:57 AM
do they need to live in the same household/address?
I don't know, but the ones I did were the same address.
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 12:54:53 PM
Is it possible to add a SNA to a reservation online or I need to call?
Title: Re: Starwood Question
Post by: knowitall on January 13, 2016, 12:59:02 PM
I'm trying to book a 2 night stay at the 4points in Miami beach.
When I search each night separately there's no points availability.
Only as a 2 night stay there is.
I tried calling and the rep wasn't able to book it with my cat 5 certs because they can only be used on one night reservations. Any advice? TIA
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 12:59:19 PM
Do I need to pay using my Amex SPG business card in order to access Sheraton Lounges, or just showing them the card is good enough?
Title: Re: Starwood Question
Post by: Tom Brady on January 13, 2016, 12:59:36 PM
Is it possible to add a SNA to a reservation online or I need to call?
What's an SNA?
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 01:00:42 PM
What's an SNA?

Suite Night Award
Title: Re: Starwood Question
Post by: knowitall on January 13, 2016, 01:01:05 PM
Also there was a $10 tax when using a cat 5 cert, is there always tax at the four points in Miami beach?
I figure every DDFEr has booked that hotel at least once :)
Title: Re: Starwood Question
Post by: @Yehuda on January 13, 2016, 01:01:45 PM
Do I need to pay using my Amex SPG business card in order to access Sheraton Lounges, or just showing them the card is good enough?
Shouldn't the Personal card work too? Or is this benefit only for Business?
Title: Re: Starwood Question
Post by: Tom Brady on January 13, 2016, 01:03:11 PM
Does anyone know if the Sheraton Davos offers Platinum kosher breakfast?
Title: Re: Starwood Question
Post by: rileywiles23 on January 13, 2016, 01:03:38 PM

Shouldn't the Personal card work too? Or is this benefit only for Business?
Only business gives Sheraton access.
Title: Re: Starwood Question
Post by: @Yehuda on January 13, 2016, 01:05:43 PM
Only business gives Sheraton access.
Oh okay. Well then his question still stands anyway.
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 01:06:52 PM
I'm trying to book a 2 night stay at the 4points in Miami beach.
When I search each night separately there's no points availability.
Only as a 2 night stay there is.
I tried calling and the rep wasn't able to book it with my cat 5 certs because they can only be used on one night reservations. Any advice? TIA

Try getting a supervisor to see that there's available for 2 nights and have her call the hotel and ask them to remove the minimum stay requirement. It might take some HUCA, but it can be done.
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 01:08:42 PM
Does anyone know if the Sheraton Davos offers Platinum kosher breakfast?

Does any SPG hotel offer Platinum members kosher breakfast?
Title: Re: Starwood Question
Post by: knowitall on January 13, 2016, 01:12:45 PM
Does any SPG hotel offer Platinum members kosher breakfast?
Maybe sheraton TLV?
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 01:12:49 PM
I'm trying to book a 2 night stay at the 4points in Miami beach.
When I search each night separately there's no points availability.
Only as a 2 night stay there is.
I tried calling and the rep wasn't able to book it with my cat 5 certs because they can only be used on one night reservations. Any advice? TIA
Try getting a supervisor to see that there's available for 2 nights and have her call the hotel and ask them to remove the minimum stay requirement. It might take some HUCA, but it can be done.

You can also have the rep make a "pending" reservation for 1 night and then have it manually issued (supervisor might be required to do so).
Title: Re: Starwood Question
Post by: knowitall on January 13, 2016, 01:13:40 PM
Let's not get into a "is it kosher/good hechsher" argument now
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 01:16:10 PM
Maybe sheraton TLV?
Let's not get into a "is it kosher/good hechsher" argument now

Paging Emkay :)
Title: Re: Starwood Question
Post by: Welder on January 13, 2016, 01:17:47 PM
Do I need to pay using my Amex SPG business card in order to access Sheraton Lounges, or just showing them the card is good enough?
IINM, You don't need to use the biz card. Once you have it attached to your SPG account, that benefit should be automatic with any reservation made from that account.
Title: Re: Starwood Question
Post by: Tom Brady on January 13, 2016, 01:18:08 PM
Does any SPG hotel offer Platinum members kosher breakfast?
Well personally I'm a Hyatt guy so I don't know the ins and outs of SPG benefits, but I read a post that seems to imply that even SPG golds are entitled to "Diamond Kosher breakfast." http://forums.dansdeals.com/index.php?topic=14518.msg593558#msg593558
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 01:19:20 PM
IINM, You don't need to use the biz card. Once you have it attached to your SPG account, that benifit should be automatic with any reservation made from that account.

So an AU card won't work because it has to be attached to your SPG account?
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 01:20:18 PM
Well personally I'm a Hyatt guy so I don't know the ins and outs of SPG benefits, but I read a post that seems to imply that even SPG golds are entitled to "Diamond Kosher breakfast." http://forums.dansdeals.com/index.php?topic=14518.msg593558#msg593558

Interesting, since when does SPG Gold get free breakfast?
Title: Re: Starwood Question
Post by: Welder on January 13, 2016, 01:24:27 PM
So an AU card won't work because it has to be attached to your SPG account?
What I'm saying is, the card used for the reservation is irrelevant - as long as the reservation is made from the SPG account that has the biz card.
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 01:25:32 PM
What I'm saying is, the card used for the reservation is irrelevant - as long as the reservation is made from the SPG account that has the biz card.

So if I just show them an AU for the SPG business card, I won't get access?
Title: Re: Starwood Question
Post by: Welder on January 13, 2016, 01:27:03 PM
So if I just show them an AU for the SPG business card, I won't get access?
That might work if the hotel staff are nice/clueless, but I don't think that's how the benefit is supposed to work.
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 01:27:48 PM
That might work if the hotel staff are nice/clueless, but I don't think that's how the benefit is supposed to work.

If they're clueless, they probably won't know that SPG business cards get access in the first place.
Title: Re: Starwood Question
Post by: Tom Brady on January 13, 2016, 01:29:18 PM
If they're clueless, they probably won't know that SPG business cards get access in the first place.
If you get a clueless rep or get turned down by a rep, you can always WATBATA
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 01:32:10 PM
If you get a clueless rep or get turned down by a rep, you can always WATBATA

I can't find that acronym here (http://forums.dansdeals.com/index.php?topic=10531.0).
Title: Re: Starwood Question
Post by: Welder on January 13, 2016, 01:34:16 PM
I can't find that acronym here (http://forums.dansdeals.com/index.php?topic=10531.0).
+1
Title: Re: Starwood Question
Post by: Tom Brady on January 13, 2016, 01:35:13 PM
I can't find that acronym here (http://forums.dansdeals.com/index.php?topic=10531.0).
+1
Added
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 01:35:44 PM
Added it

Nice! Never thought of that idea.
Title: Re: Starwood Question
Post by: Tom Brady on January 13, 2016, 01:40:53 PM
Nice! Never thought of that idea.
You're welcome then!
It can definitely be useful. The only problem is that usually the same rep is still there and occasionally they remember that you were there 5 minutes before. :P
Title: Re: Starwood Question
Post by: Welder on January 13, 2016, 01:41:23 PM
Added
Lol! Not likely to work unless you take a very long walk.
Title: Re: Starwood Question
Post by: Tom Brady on January 13, 2016, 01:47:01 PM
Lol! Not likely to work unless you take a very long walk.
+1 Yup some call it the 5/24 rule. There generally won't be more than 5 different employee shifts at a given Sheraton club lounge per 24 hour period. So unless you get lucky and take a WATBATA right before an employee shift, you would need to take quite a long walk.
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 01:47:58 PM
+1 Yup some call it the 5/24 rule. There generally won't be more than 5 different employee shifts at a given Sheraton club lounge per 24 hour period. So unless you get lucky and take a WATBATA right before an employee shift, you would need to take quite a long walk.

So that's where Chase got their 5/24 rule from? ???
Title: Re: Starwood Question
Post by: Welder on January 13, 2016, 01:49:04 PM

+1 Yup some call it the 5/24 rule. There generally won't be more than 5 different employee shifts at a given Sheraton club lounge per 24 hour period. So unless you get lucky and take a WATBATA right before an employee shift, you would need to take quite a long walk.

I was anyhow referring to speaking to front desk agents and having them add access to the room key.
Title: Re: Starwood Question
Post by: Tom Brady on January 13, 2016, 01:52:47 PM
So that's where Chase got their 5/24 rule from? ???
I don't know, but I don't see how they would be allowed to when you consider that Starwood partners with Amex and not Chase. No?
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 01:57:07 PM
I don't know, but I don't see how they would be allowed to when you consider that Starwood partners with Amex and not Chase. No?

Must have been caused by the Marriott - SPG merger.
Title: Re: Starwood Question
Post by: Tom Brady on January 13, 2016, 02:00:30 PM
Must have been caused by the Marriott - SPG merger.
Talking about the merger, when do you think the Ritz Herzliya will start accepting SNA's?
Title: Re: Starwood Question
Post by: D93 on January 13, 2016, 02:02:07 PM
Talking about the merger, when do you think the Ritz Herzliya will start accepting SNA's?
What's an SNA?

 :P :P
Title: Re: Starwood Question
Post by: Welder on January 13, 2016, 02:03:04 PM
Suite Night Award
Title: Re: Starwood Question
Post by: Welder on January 13, 2016, 02:04:30 PM
I can't find that acronym here (http://forums.dansdeals.com/index.php?topic=10531.0).
Title: Re: Starwood Question
Post by: yochiek93 on January 13, 2016, 02:07:12 PM

Should probably be here (http://forums.dansdeals.com/index.php?topic=13317.0) though
Title: Re: Starwood Question
Post by: yelped on January 13, 2016, 08:43:07 PM
IINM, you just need to link a bunch of different peoples Amex SPG cards to one starwood account, and each card will give you additional stays.
How do you link it? Email, call? Because I couldn't find anything online.
Title: Re: Starwood Question
Post by: D93 on January 14, 2016, 12:04:55 AM
Does the St. Regis BH offer chauffer service?
Title: Re: Starwood Question
Post by: Tom Brady on January 14, 2016, 12:05:16 AM
Does anyone know if the Sheraton Davos offers Platinum kosher breakfast?
BUMP
Title: Re: Starwood Question
Post by: Tom Brady on January 14, 2016, 12:05:49 AM
Does the St. Regis BH offer chauffer service?
+1
Title: Re: Starwood Question
Post by: Tom Brady on January 14, 2016, 12:08:08 AM
St Regis NYC, or PH NYC for wedding night?
Title: Re: Starwood Question
Post by: D93 on January 14, 2016, 12:10:02 AM
St Regis NYC, or PH NYC for wedding night?

Did I miss something in this (http://forums.dansdeals.com/index.php?topic=2305.0) thread? :)
Title: Re: Starwood Question
Post by: Tom Brady on January 14, 2016, 12:12:51 AM
Did I miss something in this (http://forums.dansdeals.com/index.php?topic=2305.0) thread? :)
Lol no :) Asking theoretically :P
Title: Re: Starwood Question
Post by: yochiek93 on January 14, 2016, 12:13:31 AM
Lol no :) Asking theoretically
So when's the engagement?
Title: Re: Starwood Question
Post by: Tom Brady on January 14, 2016, 12:17:24 AM
So when's the engagement?
Let's not get ahead of ourselves :)
Title: Re: Starwood Question
Post by: D93 on January 14, 2016, 12:28:36 AM
I'm trying to book a 2 night stay at the 4points in Miami beach.
When I search each night separately there's no points availability.
Only as a 2 night stay there is.
I tried calling and the rep wasn't able to book it with my cat 5 certs because they can only be used on one night reservations. Any advice? TIA

Update, any success?
Title: Re: Starwood Question
Post by: D93 on January 14, 2016, 12:40:01 AM
Is it possible to add a SNA to a reservation online or I need to call?

Bump
Title: Re: Starwood Question
Post by: yitrap on January 14, 2016, 12:58:03 AM

Does the St. Regis BH offer chauffer service?
Yes, within 5 miles iirc. Drop off only.
Title: Re: Starwood Question
Post by: D93 on January 14, 2016, 12:58:33 AM
Yes, within 5 miles iirc. Drop off only.

So they won't pick up from MIA?
Title: Re: Starwood Question
Post by: yitrap on January 14, 2016, 12:59:34 AM

So they won't pick up from MIA?
Official policy no, my buddy is getting picked up next week though...
Title: Re: Starwood Question
Post by: D93 on January 14, 2016, 01:00:03 AM
Official policy no, my buddy is getting picked up next week though...

How did he do it? Any status?
Title: Re: Starwood Question
Post by: yitrap on January 14, 2016, 01:00:44 AM

How did he do it? Any status?
Not sure, I'll find out in the AM.
Title: Re: Starwood Question
Post by: D93 on January 14, 2016, 01:10:53 AM
Not sure, I'll find out in the AM.

Thanks!
Title: Re: Starwood Question
Post by: harrym on January 14, 2016, 01:31:06 AM

Is it possible to add a SNA to a reservation online or I need to call?
Either
Title: Re: Starwood Question
Post by: harrym on January 14, 2016, 01:32:45 AM

Does anyone know if the Sheraton Davos offers Platinum kosher breakfast?
I called in the summer when there's kosher food available on Davos, and they said no.
Title: Re: Starwood Question
Post by: harrym on January 14, 2016, 01:41:57 AM

Does any SPG hotel offer Platinum members kosher breakfast?
Got at Bristol VIE, and SR BKK also said they give.
Title: Re: Starwood Question
Post by: D93 on January 14, 2016, 01:59:03 AM
Got at Bristol VIE, and SR BKK also said they give.

Cool, good to know. Thanks.
Title: Re: Starwood Question
Post by: Tom Brady on January 14, 2016, 02:17:13 AM
I called in the summer when there's kosher food available on Davos, and they said no.
Thanks! Guess I'll have to BMOK :P
Title: Re: Starwood Question
Post by: knowitall on January 14, 2016, 02:51:06 AM
Update, any success?
Thanks so much for your help.
The rep put me on hold and was able to book it.
Title: Re: Starwood Question
Post by: D93 on January 14, 2016, 02:52:43 AM
Thanks so much for your help.
The rep put me on hold and was able to book it.

Awesome, happy to hear!
Title: Re: Starwood Question
Post by: D93 on January 14, 2016, 06:01:45 AM
SNA's are for any suite or only the lowest level?
Title: Re: Starwood Question
Post by: Tom Brady on January 14, 2016, 06:18:07 AM
SNA's are for any suite or only the lowest level?
Any.
Title: Re: Starwood Question
Post by: D93 on January 14, 2016, 06:36:48 AM
Any.

Thanks.

Does it get automatically confirmed 5 days prior to arrival or I have to call?
Title: Re: Starwood Question
Post by: harrym on January 14, 2016, 07:02:14 AM

SNA's are for any suite or only the lowest level?
Each hotel designates certain suites for SNA's. After you make the reservation you can attach the SNA online and you'll see to which suites it's upgradable. And you can choose which suite you want to clear into. Selecting more suite types increase the odds of upgrade.
Title: Re: Starwood Question
Post by: Tom Brady on January 14, 2016, 07:07:46 AM
Thanks.

Does it get automatically confirmed 5 days prior to arrival or I have to call?
Automatic.
Title: Re: Starwood Question
Post by: CS1 on January 14, 2016, 09:55:18 AM
Automatic.

where does the SNA show up? Is it in my spg account?
Title: Re: Starwood Question
Post by: yitrap on January 14, 2016, 11:28:24 AM

Thanks!
Paying cash rate, no status... It's an expensive stay though.
Title: Re: Starwood Question
Post by: D93 on January 14, 2016, 12:53:58 PM
I want to get a suite, so I would book a regular room for 10k a night and apply a SNA to it and at the same time book a suite for 20k. If the SNA clears, I'll cancel the 20k room, if it doesn't clear, I'll cancel the 10k room.
Any issue double booking with SPG?
Title: Re: Starwood Question
Post by: benjie1305 on January 14, 2016, 12:59:36 PM
I want to get a suite, so I would book a regular room for 10k a night and apply a SNA to it and at the same time book a suite for 20k. If the SNA clears, I'll cancel the 20k room, if it doesn't clear, I'll cancel the 10k room.
Any issue double booking with SPG?

No problem (http://www.flyertalk.com/forum/starwood-starwood-preferred-guest/1597794-2-reservations-same-hotel-same-person-same-nights.html)
Title: Re: Starwood Question
Post by: D93 on January 14, 2016, 01:00:28 PM
No problem (http://www.flyertalk.com/forum/starwood-starwood-preferred-guest/1597794-2-reservations-same-hotel-same-person-same-nights.html)

Good find. Thanks!
Title: Re: Starwood Question
Post by: D93 on January 14, 2016, 01:16:58 PM
Paying cash rate, no status... It's an expensive stay though.

So basically they'll pick you up if you're paying cash and not using points?
Title: Re: Starwood Question
Post by: yitrap on January 14, 2016, 01:22:15 PM

So basically they'll pick you up if you're paying cash and not using points?
I don't know if they won't with points, I know they will with cash...
Title: Re: Starwood Question
Post by: D93 on January 14, 2016, 01:24:44 PM
I don't know if they won't with points, I know they will with cash...

Interesting.

Anyone here have experience when using points?
Title: Re: Starwood Question
Post by: D93 on January 17, 2016, 05:32:04 AM
I want to get a suite, so I would book a regular room for 10k a night and apply a SNA to it and at the same time book a suite for 20k. If the SNA clears, I'll cancel the 20k room, if it doesn't clear, I'll cancel the 10k room.
Any issue double booking with SPG?

Slight issue, cancelation deadline is 5 days prior to arrival, so my SNA won't clear by then..

What to do - use 20k for a suite or 10k and hope the SNA clears?
Title: Re: Starwood Question
Post by: benjie1305 on January 17, 2016, 05:39:27 AM
Slight issue, cancelation deadline is 5 days prior to arrival, so my SNA won't clear by then..

What to do - use 20k for a suite or 10k and hope the SNA clears?

Would suggest asking here (http://www.flyertalk.com/forum/starwood-starwood-preferred-guest/953349-sheraton-mirage-port-douglas-queensland-australia-master-thread-8.html) and also reading up a bit. Have you emailed them to ask when the planned renovations are supposed to be over? Have you considered Hilton Cairns as an alternative?
Title: Re: Starwood Question
Post by: D93 on January 17, 2016, 05:41:34 AM
Would suggest asking here (http://www.flyertalk.com/forum/starwood-starwood-preferred-guest/953349-sheraton-mirage-port-douglas-queensland-australia-master-thread-8.html) and also reading up a bit. Have you emailed them to ask when the planned renovations are supposed to be over? Have you considered Hilton Cairns as an alternative?

Are you a prophet - how'd you know I was talking about SM PD? ;)
Title: Re: Starwood Question
Post by: benjie1305 on January 17, 2016, 05:47:46 AM
Are you a prophet - how'd you know I was talking about SM PD? ;)

Naaahhhhh  ::) ;)

I pieced it together from here (http://forums.dansdeals.com/index.php?topic=46609.msg1384808#msg1384808) and here (http://forums.dansdeals.com/index.php?topic=35885.msg1378022#msg1378022) and here (http://forums.dansdeals.com/index.php?topic=44320.msg1374827#msg1374827)
Title: Re: Starwood Question
Post by: D93 on January 17, 2016, 05:55:48 AM
Naaahhhhh  ::) ;)

I pieced it together from here (http://forums.dansdeals.com/index.php?topic=46609.msg1384808#msg1384808) and here (http://forums.dansdeals.com/index.php?topic=35885.msg1378022#msg1378022) and here (http://forums.dansdeals.com/index.php?topic=44320.msg1374827#msg1374827)

Ha! Smart man ;)

If I get a renovated room, I think SM PD > Hilton CNS. Hilton CNS is small and doesn't really look too nice.
Title: Re: Starwood Question
Post by: knowitall on January 17, 2016, 05:03:24 PM
If I apply 2 SNAs to a 2 night res, does the system start looking for suite availability 5 days before check in or 4 days?
Title: Re: Starwood Question
Post by: D93 on January 18, 2016, 12:45:11 AM
If I apply 2 SNAs to a 2 night res, does the system start looking for suite availability 5 days before check in or 4 days?

I have the same question.

Anyone know?
Title: Re: Starwood Question
Post by: Fish Tank on January 18, 2016, 08:42:53 PM
I want to book a 5 night stay at an SPG property. One of the 5 nights is sold out.

Is there anyway to get them to open up that one night? If yes/no, would status help?
Thank you
Title: Re: Starwood Question
Post by: landz124 on January 18, 2016, 08:57:02 PM
does anyone have any experience using the StarHot rates ?
Title: Re: Starwood Question
Post by: itsyehuda on January 18, 2016, 08:58:43 PM
I want to book a 5 night stay at an SPG property. One of the 5 nights is sold out.

Is there anyway to get them to open up that one night? If yes/no, would status help?
Thank you

You can call the hotel and ask them to open it up - BIG YMMV.

Sometimes you can book another room type for a few more points over the phone, and that room type might be available all 5 nights. That is more likely than scenario A playing out.
Title: Re: Starwood Question
Post by: 12HRS on January 18, 2016, 09:07:46 PM
I want to book a 5 night stay at an SPG property. One of the 5 nights is sold out.

Is there anyway to get them to open up that one night? If yes/no, would status help?
Thank you

book all the other nights you need anyways then call spg/hotel and I would imagine you can get it done. might take a couple hucas
Title: Re: Starwood Question
Post by: Fish Tank on January 18, 2016, 09:10:39 PM
You can call the hotel and ask them to open it up - BIG YMMV.

Sometimes you can book another room type for a few more points over the phone, and that room type might be available all 5 nights. That is more likely than scenario A playing out.
Thank you for the idea. They'll let me downgrade without a cancelation fee?
Title: Re: Starwood Question
Post by: Fish Tank on January 18, 2016, 09:12:13 PM
book all the other nights you need anyways then call spg/hotel and I would imagine you can get it done. might take a couple hucas
Thank you. I'm gonna be using someone elses platinum account (hopefully), so HUCA x 10 isn't a viable option. But a good idea.
Title: Re: Starwood Question
Post by: landz124 on January 18, 2016, 09:29:28 PM
Thank you. I'm gonna be using someone elses platinum account (hopefully), so HUCA x 10 isn't a viable option. But a good idea.

I have Platinum, if needed Pm
Title: Re: Starwood Question
Post by: yitrap on January 18, 2016, 09:56:29 PM

Interesting.

Anyone here have experience when using points?
FTR, I just tried getting pick up set up for someone else (points res, gold member) and the front desk said 6 miles, then he said they don't do pick up.
Title: Re: Starwood Question
Post by: itsyehuda on January 19, 2016, 01:03:01 PM

Thank you for the idea. They'll let me downgrade without a cancelation fee?

Not sure what you mean by downgrade...

What I'm saying is call SPG, and ask if you can book a deluxe room, for instance at St Regis in Bal Harbour, Deluxe room was 1500 more per night, and available for 5 nights, which gets you fifth night free
Title: Re: Starwood Question
Post by: harrym on January 19, 2016, 01:11:54 PM
If I apply 2 SNAs to a 2 night res, does the system start looking for suite availability 5 days before check in or 4 days?
I have the same question.

Anyone know?

IME 5 days bf the first day of the reservation not the last.
Title: Re: Starwood Question
Post by: rs242 on January 19, 2016, 03:08:09 PM
I am staying at Sheraton mahwah on club floor and I have gold. Anyway to get kosher food in the lounge? What about welcome package can I get it to be kosher?
Title: Re: Starwood Question
Post by: keepsmiling123 on January 24, 2016, 08:50:30 AM
If booking a spg hotel w/ UR points and the rate says 'taxes included' does that mean i dont have to pay the $20-$30 resort fee?
Title: Re: Starwood Question
Post by: benjie1305 on January 24, 2016, 09:19:45 AM
If booking a spg hotel w/ UR points and the rate says 'taxes included' does that mean i dont have to pay the $20-$30 resort fee?

How are you doing that?
Title: Re: Starwood Question
Post by: mochjas on January 24, 2016, 09:26:45 AM
How are you doing that?
i guess he meant spg and the answer is yes you still have to pay the resort fee
Title: Re: Starwood Question
Post by: lubaby on January 24, 2016, 09:29:24 AM
How are you doing that?
i guess he meant spg and the answer is yes you still have to pay the resort fee
You can book regular hotels / flights / cars through the UR portal and get 1.2 cpp value.
Title: Re: Starwood Question
Post by: knowitall on January 24, 2016, 09:34:21 AM
You can book regular hotels / flights / cars through the UR portal and get 1.2 cpp value.
You gotta b crazy to use UR for that. Sell them on the "grey market" for at least 1.5cpp.
Title: Re: Starwood Question
Post by: lubaby on January 24, 2016, 09:37:23 AM
You gotta b crazy to use UR for that. Sell them on the "grey market" for at least 1.5cpp.
Not if your Rabbi doesn't hold of that.
Title: Re: Starwood Question
Post by: mochjas on January 24, 2016, 09:38:09 AM
You gotta b crazy to use UR for that. Sell them on the "grey market" for at least 1.5cpp.
and if you are crazy and do that you will still have to pay the resort fee
Title: Re: Starwood Question
Post by: D93 on January 24, 2016, 10:11:04 AM
Not if your Rabbi doesn't hold of that.

Same Rabbi as @Yehuda's? :)
Title: Re: Starwood Question
Post by: lubaby on January 24, 2016, 10:25:48 AM
Same Rabbi as @Yehuda's? :)
Don't have a Rabbi.

Was referring to that, but not in a bad way.

The subject of selling miles, as everyone mentions and is well aware, is "grey area" at best...

Kudos to anyone (Rabbi or otherwise) that stays away from this.
Title: Re: Starwood Question
Post by: keepsmiling123 on January 24, 2016, 10:40:43 AM
Booked w/ SPG pts... Just was worried bc was transferring pts from another account and wouldn't b transferred in time to have enough in my account to book for the desired dates. Spg held the reservation for me pending the transfer
Title: Re: Starwood Question
Post by: Elikip on January 26, 2016, 02:51:37 PM
is the fifth night free only with points or also with cash booking?
Title: Re: Starwood Question
Post by: Tom Brady on January 26, 2016, 02:56:37 PM
is the fifth night free only with points or also with cash booking?
That.
Title: Re: Starwood Question
Post by: knowitall on January 28, 2016, 12:41:56 PM
I have a reservation within 5 days from now with an SNA applied and it hasn't cleared. There are plenty of suites available on Spg.com for purchase. Any advice?

(I'm still unclear If SNAs are supposed to have capacity controls or not. I was under the impression there are none.)
Title: Re: Starwood Question
Post by: D93 on January 28, 2016, 12:44:35 PM
I have a reservation within 5 days from now with an SNA applied and it hasn't cleared. There are plenty of suites available on Spg.com for purchase. Any advice?

(I'm still unclear If SNAs are supposed to have capacity controls or not. I was under the impression there are none.)

PM Lurker on FT.
Title: Re: Starwood Question
Post by: knowitall on January 28, 2016, 12:58:54 PM
PM Lurker on FT.
Sage advice:)
Title: Re: Starwood Question
Post by: rs242 on January 28, 2016, 04:43:09 PM
So I can make a reservation for someone with my Spg account by adding them at a guest. What if someone already has a reservation could I add my Spg to a already existing reservation? What if it was booked through Priceline?
Title: Re: Starwood Question
Post by: Einstein on January 28, 2016, 05:03:26 PM
So I can make a reservation for someone with my Spg account by adding them at a guest. What if someone already has a reservation could I add my Spg to a already existing reservation? What if it was booked through Priceline?
yes, no, no
Title: Re: Starwood Question
Post by: knowitall on January 28, 2016, 06:03:25 PM
yes, no, no
I've gotten stay credit and points for third party bookings by filling out a missing stay request after. Though officially you don't get stay credit or points.
Title: Re: Starwood Question
Post by: D93 on January 28, 2016, 06:10:22 PM
I've gotten stay credit and points for third party bookings by filling out a missing stay request after. Though officially you don't get stay credit or points.

How was it booked?
Title: Re: Starwood Question
Post by: knowitall on January 28, 2016, 06:38:07 PM
How was it booked?
Travelovity
I had a $100 off 100 or more hotel and four points sheraton Scranton was $108 so I got it for $8.
I'm sure you've spent a lot of time there:)
Title: Re: Starwood Question
Post by: Einstein on January 28, 2016, 06:43:32 PM
I've gotten stay credit and points for third party bookings by filling out a missing stay request after. Though officially you don't get stay credit or points.
yes I know its possible...but officially it wont work
Title: Re: Starwood Question
Post by: D93 on January 29, 2016, 05:25:48 AM
Travelovity
I had a $100 off 100 or more hotel and four points sheraton Scranton was $108 so I got it for $8.
I'm sure you've spent a lot of time there:)

LOL! It was the Clarion in my days :)
Title: Re: Starwood Question
Post by: D93 on January 30, 2016, 12:13:10 PM
Looking a property, when i search 3 days at once, the SNA level suite isn't available, but when i search 1 night at a time, it is available.
Does that mean the only way for my SNA to clear is if i make 3 separate reservations?
Title: Re: Starwood Question
Post by: D93 on January 31, 2016, 05:39:36 PM
Looking a property, when i search 3 days at once, the SNA level suite isn't available, but when i search 1 night at a time, it is available.
Does that mean the only way for my SNA to clear is if i make 3 separate reservations?

The 3 day ressy cleared even though there was no suite showing available online for a 3 night stay.

Go figure.
Title: Re: Starwood Question
Post by: Cw3323 on February 02, 2016, 04:53:15 PM
if im booking on SPG points for someone else, but i wouldn't be there
is adding them as a guest on the reservation enough ?
 
Title: Re: Starwood Question
Post by: coralsnake on February 02, 2016, 04:54:17 PM
if im booking on SPG points for someone else, but i wouldn't be there
is adding them as a guest on the reservation enough ?
 
Yes
Title: Re: Starwood Question
Post by: knowitall on February 02, 2016, 04:55:27 PM
if im booking on SPG points for someone else, but i wouldn't be there
is adding them as a guest on the reservation enough ?
Yes and if there's a problem he should say you're arriving late at night.
Title: Re: Starwood Question
Post by: Cw3323 on February 02, 2016, 04:57:07 PM
Yes and if there's a problem he should say you're arriving late at night.
Yes
Thanks for the fast response
Title: Re: Starwood Question
Post by: D93 on February 02, 2016, 04:57:24 PM
Yes and if there's a problem he should say you're arriving late at night.

Sage advice:)

:) :)
Title: Re: Starwood Question
Post by: knowitall on February 02, 2016, 05:01:39 PM
:) :)
Hey gimme a break, my post was at the same exact second as coralsnake
Title: Re: Starwood Question
Post by: Cw3323 on February 02, 2016, 05:12:00 PM
Hey gimme a break, my post was at the same exact second as coralsnake
ok fixed it  :P
Title: Re: Starwood Question
Post by: geshmak1 on February 02, 2016, 09:39:28 PM
I'm new at this. Heading to Miami with 2 kids and a baby. Which spg hotel would be my best bet?
Title: Re: Starwood Question
Post by: AROCKS1 on February 02, 2016, 10:49:48 PM
I'm new at this. Heading to Miami with 2 kids and a baby. Which spg hotel would be my best bet?

Wrong thread I believe. Right thread would be http://forums.dansdeals.com/index.php?topic=452.0

You could even search that thread and find your own answer to that question ;)
Title: Re: Starwood Question
Post by: geshmak1 on February 02, 2016, 10:54:43 PM
Thanks..as I said...new at this
Title: Re: Starwood Question
Post by: AROCKS1 on February 02, 2016, 10:57:19 PM
Thanks..as I said...new at this

No problem! Relatively new myself :P
Title: Re: Starwood Question
Post by: D93 on February 03, 2016, 03:52:33 AM
When did the St. Regis Bal Harbour go from 30k to 35k?  :o
Title: Re: Starwood Question
Post by: harrym on February 03, 2016, 03:57:44 AM
It didn't.
That's high season
Title: Re: Starwood Question
Post by: benjie1305 on February 03, 2016, 07:22:59 AM

When did the St. Regis Bal Harbour go from 30k to 35k?  :o

http://www.starwoodhotels.com/preferredguest/account/starpoints/categories/popup.html?spgCategoryCode=7&language=en_US

Check here for peak and off peak schedule.
Title: Re: Starwood Question
Post by: D93 on February 03, 2016, 07:23:55 AM
http://www.starwoodhotels.com/preferredguest/account/starpoints/categories/popup.html?spgCategoryCode=7&language=en_US

Check here for peak and off peak schedule.

Thanks!
Title: Re: Starwood Question
Post by: Venilla on February 04, 2016, 12:42:16 AM
Is there any way to get spa treatments for cheaper than their regular rates (GCs, or any other way)?
Title: Re: Starwood Question
Post by: IsraelGuy on February 07, 2016, 04:19:12 PM
Any way to get SNA certs other than status earned by actually staying 50 nights?
Title: Re: Starwood Question
Post by: knowitall on February 07, 2016, 04:23:35 PM
Any way to get SNA certs other than status earned by actually staying 50 nights?
Nope only platinums with 50 nights get them.
But if you know someone who's platinum you can stay under their account and use their SNAs.
Title: Re: Starwood Question
Post by: IsraelGuy on February 07, 2016, 04:28:25 PM
Nope only platinums with 50 nights get them.
But if you know someone who's platinum you can stay under their account and use their SNAs.

I thought they could only be used on their stays - I guess maybe you could do the same thing we do for selling hilton nights
Title: Re: Starwood Question
Post by: D93 on February 07, 2016, 04:32:30 PM
I thought they could only be used on their stays - I guess maybe you could do the same thing we do for selling hilton nights

Just book from the Platinum account, and add 2nd guest.
Title: Re: Starwood Question
Post by: IsraelGuy on February 07, 2016, 04:45:36 PM
Just book from the Platinum account, and add 2nd guest.

Yeah, these things always just seemed a little iffy to me-if it backfires would be a huge PITA if I've got my whole family with me - also may be an issue depending on room occupancy limits.

Anyway that aside, if anyone with SNA is interested in selling them PM me with an offer - curious what the going rate is...
Title: Re: Starwood Question
Post by: D93 on February 07, 2016, 07:58:30 PM
Yeah, these things always just seemed a little iffy to me-if it backfires would be a huge PITA if I've got my whole family with me - also may be an issue depending on room occupancy limits.

Anyway that aside, if anyone with SNA is interested in selling them PM me with an offer - curious what the going rate is...

Which location?
Title: Re: Starwood Question
Post by: IsraelGuy on February 08, 2016, 02:19:48 AM

Which location?

Sheraton port Douglas in May. Some people have said they had difficulty but They're supposed to have I think.
Title: Re: Starwood Question
Post by: D93 on February 08, 2016, 04:46:50 AM
Sheraton port Douglas in May. Some people have said they had difficulty but They're supposed to have I think.

Supposed to have difficulty?
Title: Re: Starwood Question
Post by: IsraelGuy on February 08, 2016, 04:50:47 AM

Supposed to have difficulty?

No, supposed to have availability
At least according to FT lurker if I remember correctly
Title: Re: Starwood Question
Post by: D93 on February 08, 2016, 05:00:55 AM
No, supposed to have availability
At least according to FT lurker if I remember correctly

They indeed accept SNA's. You can also just book a suite using 20k points a night.
Title: Re: Starwood Question
Post by: IsraelGuy on February 08, 2016, 05:02:20 AM

They indeed accept SNA's. You can also just book a suite using 20k points a night.

Would if I could - don't have enough Starwood points.
Don't understand how people racked up so many- churning hasn't worked for me on that card
Title: Re: Starwood Question
Post by: mgarfin on February 10, 2016, 12:47:12 PM
Aroom at IGU

Going for 12k or 6k + $110
Whats the advantage of CPP?  and is there anything I can buy to get an upgrade?
Title: Re: Starwood Question
Post by: D93 on February 10, 2016, 12:51:54 PM
Aroom at IGU

Going for 12k or 6k + $110
Whats the advantage of CPP?  and is there anything I can buy to get an upgrade?

The $110 earns 4ppd if you're Platinum 75 and another 2ppd if you pay with your Amex SPG card.

You can use a SNA.
Title: Re: Starwood Question
Post by: pixi on February 12, 2016, 08:20:10 AM
Would if I could - don't have enough Starwood points.
Don't understand how people racked up so many- churning hasn't worked for me on that card
MS!
Title: Re: Starwood Question
Post by: IsraelGuy on February 12, 2016, 08:47:00 AM

MS!

Unfortunately not my strong suit- always relied on AP, Bb, Redcard, and serve- seems things are a lot harder now.

Also with SPG I just could never get the math to work out. MS'ing 10k point for example would be 20 GCs at around $5 each, which is $100 and a whole lot of work. Yeah I could get more than that out of 10k SPG points, but not that much more that the hassle seemed worthwhile. If I'm missing a method or something def let me know, but always seemed tough on that card in particular- esp when I could be earning 5x for free on the ink with enough OM promotions that were taking up my unloading pipeline.
Title: Re: Starwood Question
Post by: Tom Brady on February 21, 2016, 03:37:13 PM
How long after canceling a cancelable SPG points reservation do the points go back into your account?
Also how long after completing 50 nights do the 10 SNA's post?
Title: Re: Starwood Question
Post by: CS91 on February 21, 2016, 03:39:07 PM
How long after canceling a cancelable SPG points reservation do the points go back into your account?
Immediately IME. Try logging out and logging back in.
Title: Re: Starwood Question
Post by: Tom Brady on February 21, 2016, 03:55:07 PM
Immediately IME. Try logging out and logging back in.
Thanks.
Title: Re: Starwood Question
Post by: D93 on February 21, 2016, 04:44:51 PM
How long after canceling a cancelable SPG points reservation do the points go back into your account?
Instantly

Quote
Also how long after completing 50 nights do the 10 SNA's post?

It's not automatic. After the 50th night posts, you'll receive an email for you to choose you 50 nights benefit. After you click through the email and choose the 10 SNA's, they'll be deposited into your account instantly.
Title: Re: Starwood Question
Post by: knowitall on February 21, 2016, 05:08:35 PM
Instantly

It's not automatic. After the 50th night posts, you'll receive an email for you to choose you 50 nights benefit. After you click through the email and choose the 10 SNA's, they'll be deposited into your account instantly.
Or you can choose a donation to the Red Cross.
Title: Re: Starwood Question
Post by: D93 on February 21, 2016, 05:10:11 PM
Or you can choose a donation to the Red Cross.

Go for the $100 Amazon GC  :P
Title: Re: Starwood Question
Post by: AROCKS1 on February 22, 2016, 02:54:41 PM
Why is there no thread on buying SNAs or offering money to be booked through someone's platinum account?
Title: Re: Starwood Question
Post by: benjie1305 on February 22, 2016, 02:58:05 PM
Why is there no thread on buying SNAs or offering money to be booked through someone's platinum account?

You mean like this (http://forums.dansdeals.com/index.php?topic=41980.0) and others? Also just realize, it is much easier and significantly more active of a buy and sell community if a hotel has nights that can be sold as points/miles are not allowed to be sold on the forum.
Title: Re: Starwood Question
Post by: Ydad on February 22, 2016, 03:23:24 PM
Why is there no thread on buying SNAs or offering money to be booked through someone's platinum account?
I see this thread http://forums.dansdeals.com/index.php?topic=43986.msg884216#msg884216
Title: Re: Starwood Question
Post by: D93 on February 22, 2016, 04:09:17 PM
Why is there no thread on buying SNAs or offering money to be booked through someone's platinum account?

Because SNA's are actually useful, unlike DSU's.
Title: Re: Starwood Question
Post by: Emkay on February 22, 2016, 04:11:54 PM
Because SNA's are actually useful, unlike DSU's.
Because they can't be used on award stays they aren't useful?
Title: Re: Starwood Question
Post by: D93 on February 22, 2016, 04:12:52 PM
Because they can't be used on award stays they aren't useful?

Yup
Title: Re: Starwood Question
Post by: Emkay on February 22, 2016, 04:14:12 PM
Yup
Many would argue on that
Title: Re: Starwood Question
Post by: D93 on February 22, 2016, 04:16:13 PM
Many would argue on that

Go right ahead, I was just stating my HO :)
Title: Re: Starwood Question
Post by: mochjas on February 22, 2016, 04:19:06 PM
Go right ahead, I was just stating my HO :)
yes well at least dsus are instant if there is availability. SNAs you dont know until 5 days before
Title: Re: Starwood Question
Post by: AROCKS1 on February 22, 2016, 07:20:51 PM
You mean like this (http://forums.dansdeals.com/index.php?topic=41980.0) and others? Also just realize, it is much easier and significantly more active of a buy and sell community if a hotel has nights that can be sold as points/miles are not allowed to be sold on the forum.
I see this thread http://forums.dansdeals.com/index.php?topic=43986.msg884216#msg884216

I did see those, I was just wondering why there is no organized thread dedicated to SNA and platinum bookings, when in theory, they should be just as marketable as DSU's (say for people looking to make stay quotas).

Because SNA's are actually useful, unlike DSU's.

While I hear what you are saying in a circumstance where someone was planning on using his award stays, but if someone isn't planning on redeeming points toward stays, he could still be interested in making stay quotas, no?
Title: Re: Starwood Question
Post by: 12HRS on February 22, 2016, 07:48:59 PM
Even DSU's don't really get offered much except when there is some sort of challenge/match.

Anyone who stays enough to earn DSU/SNA will for the most part use them on their own and have no need to offer them up.

I'd venture a guess if someone has a long enough upcoming paid stay they can find someone to try and apply a SNA
Title: Re: Starwood Question
Post by: mochjas on February 22, 2016, 08:08:56 PM
Even DSU's don't really get offered much except when there is some sort of challenge/match.

Anyone who stays enough to earn DSU/SNA will for the most part use them on their own and have no need to offer them up.

I'd venture a guess if someone has a long enough upcoming paid stay they can find someone to try and apply a SNA
with SNAs it doesn't matter how long the stay is. Each SNA is good only for 1 night
Title: Re: Starwood Question
Post by: 12HRS on February 22, 2016, 08:25:43 PM
with SNAs it doesn't matter how long the stay is. Each SNA is good only for 1 night

then my point is even more so.
Title: Re: Starwood Question
Post by: D93 on February 23, 2016, 12:07:44 AM
While I hear what you are saying in a circumstance where someone was planning on using his award stays, but if someone isn't planning on redeeming points toward stays, he could still be interested in making stay quotas, no?

Then he's probably wasting his money.
Title: Re: Starwood Question
Post by: AROCKS1 on February 23, 2016, 12:28:26 AM
Then he's probably wasting his money.

Why?? He could be putting them toward airline miles (I.e. one of the biggest advantages of SPG 20:25)
Title: Re: Starwood Question
Post by: D93 on February 23, 2016, 12:52:30 AM
Why?? He could be putting them toward airline miles (I.e. one of the biggest advantages of SPG 20:25)

If he's not staying at Starwood properties, then why does he care about SPG status?
Title: Re: Starwood Question
Post by: AROCKS1 on February 23, 2016, 01:30:36 AM
If he's not staying at Starwood properties, then why does he care about SPG status?

(Feels a little strange that we are having an in-depth discussion of the mind set of a theoretical person. That being said,) simple scenerio- if he has redeemed most of his current available points toward airlines (and therefore has no option of using SNAs at that time) but is planning on opening new SPG cards to have points to stay at SPG properties. Any paid stays to help his stay quota will allow him to have status when booking a hotel stay with his newly accrued points. 
Title: Re: Starwood Question
Post by: Emkay on February 23, 2016, 01:54:04 AM
If he's not staying at Starwood properties, then why does he care about SPG status?
Some people pay money for hotel stays, shocking?
Title: Re: Starwood Question
Post by: D93 on February 23, 2016, 01:55:54 AM
Some people pay money for hotel stays, shocking?

Very ;D
Title: Re: Starwood Question
Post by: CS91 on February 24, 2016, 11:11:51 AM
When getting bonus SPG points for taking an Uber during your stay, are they strict with time of checkout? Meaning, if I checkout in the morning and take an Uber later in the afternoon, will I still get 2 pts per dollar or does the system realize that I already checked out?
Title: Re: Starwood Question
Post by: Venilla on February 24, 2016, 11:13:10 AM
When getting bonus SPG points for taking an Uber during your stay, are they strict with time of checkout? Meaning, if I checkout in the morning and take an Uber later in the afternoon, will I still get 2 pts per dollar or does the system realize that I already checked out?
http://forums.dansdeals.com/index.php?topic=36087.msg1405472#msg1405472
Title: Re: Starwood Question
Post by: CS91 on February 24, 2016, 11:16:00 AM
http://forums.dansdeals.com/index.php?topic=36087.msg1405472#msg1405472
Wasn't sure which thread was better to post on, but I'll give it a try there.
Title: Re: Starwood Question
Post by: D93 on February 24, 2016, 12:04:01 PM
When getting bonus SPG points for taking an Uber during your stay, are they strict with time of checkout? Meaning, if I checkout in the morning and take an Uber later in the afternoon, will I still get 2 pts per dollar or does the system realize that I already checked out?

IME you'll get it.
Title: Re: Starwood Question
Post by: rileywiles23 on March 04, 2016, 03:35:12 PM
If I have a five nights under one  reservation, booked under the lower rate, can I drop two nights off without getting repriced to the higher category rate ?
Title: Re: Starwood Question
Post by: rileywiles23 on March 07, 2016, 09:01:21 AM
If I have a five nights under one  reservation, booked under the lower rate, can I drop two nights off without getting repriced to the higher category rate ?
Bump
Title: Re: Starwood Question
Post by: D93 on March 07, 2016, 09:03:27 AM
Bump

PUTPAC and find out.
Title: Re: Starwood Question
Post by: Chapshnell on March 07, 2016, 09:10:10 AM
If I have a five nights under one  reservation, booked under the lower rate, can I drop two nights off without getting repriced to the higher category rate ?

It will automatically get repriced due to you not staying 5 nights.
You have to call 888-625-4988 & find out. Its definitely being repriced to a higher rate
Title: Re: Starwood Question
Post by: D93 on March 07, 2016, 09:13:33 AM
It will automatically get repriced due to you not staying 5 nights.
You have to call 888-625-4988 & find out. Its definitely being repriced to a higher rate

Who says he's talking about a cat 3+?
Title: Re: Starwood Question
Post by: rileywiles23 on March 07, 2016, 09:28:27 AM
It will automatically get repriced due to you not staying 5 nights.
You have to call 888-625-4988 & find out. Its definitely being repriced to a higher rate

Who says he's talking about a cat 3+?
It a category 2 hotel, that went up to category 3.
Title: Re: Starwood Question
Post by: D93 on March 07, 2016, 09:29:20 AM
It a category 2 hotel, that went up to category 3.

PUTPAC and find out.
Title: Re: Starwood Question
Post by: shwarmabob on March 07, 2016, 11:48:26 AM
would a hotel let 2 parents and 2 teens stay in one room / suite?
Title: Re: Starwood Question
Post by: Emkay on March 07, 2016, 12:05:00 PM
would a hotel let 2 parents and 2 teens stay in one room / suite?
Obviously depends on the hotel and the room size.
Title: Re: Starwood Question
Post by: mochjas on March 07, 2016, 12:05:22 PM
would a hotel let 2 parents and 2 teens stay in one room / suite?
depends on the hotel. But usually they will
Title: Re: Starwood Question
Post by: Venilla on March 08, 2016, 10:55:33 AM
How would they see how many people are in the room?
Title: Re: Starwood Question
Post by: D93 on March 08, 2016, 12:11:53 PM
How would they see how many people are in the room?

Have you ever been to hotel with 3+ people?
Title: Re: Starwood Question
Post by: Venilla on March 08, 2016, 01:52:33 PM
Have you ever been to hotel with 3+ people?
Yes. I still don't know don't get it.
Title: Re: Starwood Question
Post by: D93 on March 08, 2016, 01:56:54 PM
Yes. I still don't know don't get it.

Bar, lounge, pool, ect.
Title: Re: Starwood Question
Post by: yitzyul on March 30, 2016, 11:31:37 PM
If I book 2 rooms to I get credit for each room as a night IE. If I book 2 rooms for 2 nights do I get credit for 4 nights or still 2? (both for status and promos such as stay 15 nights and receive bonus of x)?
Title: Re: Starwood Question
Post by: mochjas on March 31, 2016, 07:10:02 AM
If I book 2 rooms to I get credit for each room as a night IE. If I book 2 rooms for 2 nights do I get credit for 4 nights or still 2? (both for status and promos such as stay 15 nights and receive bonus of x)?
yes you get credit for 4 nights. (But you can't get credit for more than 3 rooms per night)
Title: Re: Starwood Question
Post by: CS1 on March 31, 2016, 10:09:14 AM
yes you get credit for 4 nights. (But you can't get credit for more than 3 rooms per night)

Also, if you're working towards an elite statues, for many people, it's easier to reach plat status with 25 stays per year vs. 50 nights per year. A 2-night stay is = to one stay.
Title: Re: Starwood Question
Post by: mochjas on March 31, 2016, 10:15:15 AM
Also, if you're working towards an elite statues, for many people, it's easier to reach plat status with 25 stays per year vs. 50 nights per year. A 2-night stay is = to one stay.
yes but in order to get the suite night awards you will need 50 nights BTW
Title: Re: Starwood Question
Post by: yitzyul on March 31, 2016, 07:03:25 PM
Also, if you're working towards an elite statues, for many people, it's easier to reach plat status with 25 stays per year vs. 50 nights per year. A 2-night stay is = to one stay.

So if staying for 2 rooms for 3 nights I should make 6 reservations? Do I have a risk of them telling me I have to change rooms in the middle?
I guess it also pays as 6 separate reservations as I will get the 250 bonus each reservations Vs only once?
Title: Re: Starwood Question
Post by: yochiek93 on March 31, 2016, 07:35:47 PM
So if staying for 2 rooms for 3 nights I should make 6 reservations? Do I have a risk of them telling me I have to change rooms in the middle?
I guess it also pays as 6 separate reservations as I will get the 250 bonus each reservations Vs only once?
Iirc if you book back to back they will still count it as one stay cmiiw
Title: Re: Starwood Question
Post by: tzifanya54 on March 31, 2016, 10:35:38 PM
Iirc if you book back to back they will still count it as one stay cmiiw
Correct.
Title: Re: Starwood Question
Post by: B.D.Da'ehu on April 05, 2016, 12:27:40 PM
Is it ever possible to get a free upgrade before you get to the hotel? Is there a point in emailing the front desk or something?
Title: Re: Starwood Question
Post by: CS1 on April 05, 2016, 12:51:27 PM
Is it ever possible to get a free upgrade before you get to the hotel? Is there a point in emailing the front desk or something?

yes, YMMV, however they know when there are several suites open and that they will most probably not get booked within the next 48 hrs.
then you can call them on-site and they can reserve it for you. Esp gold and plat members
Title: Re: Starwood Question
Post by: philbenjoe on April 05, 2016, 01:03:29 PM
Is there any way to cancel without redepositing points with a starwood booking pre-devaluation?
Title: Re: Starwood Question
Post by: tzifanya54 on April 07, 2016, 02:32:02 PM
Is there any way to cancel without redepositing points with a starwood booking pre-devaluation?
No, however before you cancel, call cooperate and ask for a supervisor. I've had them adjust it manually.
Title: Re: Starwood Question
Post by: tzifanya54 on April 07, 2016, 02:33:13 PM
Is it ever possible to get a free upgrade before you get to the hotel? Is there a point in emailing the front desk or something?
Sure. I do it almost every time I stay. Email or call general manager.
Title: Re: Starwood Question
Post by: philbenjoe on April 07, 2016, 03:31:54 PM
No, however before you cancel, call cooperate and ask for a supervisor. I've had them adjust it manually.
Not sure I understand. Please explain. Why am I calling?
Title: Re: Starwood Question
Post by: yochiek93 on April 07, 2016, 03:32:50 PM
Not sure I understand. Please explain. Why am I calling?
To ask for a "favor" to use the pre deval award chart
Title: Re: Starwood Question
Post by: B.D.Da'ehu on April 07, 2016, 03:38:13 PM
Sure. I do it almost every time I stay. Email or call general manager.
Thanks. How do i find the email address for general managers?
Title: Re: Starwood Question
Post by: philbenjoe on April 07, 2016, 03:44:16 PM
To ask for a "favor" to use the pre deval award chart
I don't have an alternative date yet. Is there anything they can do?
Title: Re: Starwood Question
Post by: CS1 on April 07, 2016, 04:20:36 PM
Thanks. How do i find the email address for general managers?

if you call the front desk of the actual hotel (not a calling center) then they will give it to you.
Title: Re: Starwood Question
Post by: tzifanya54 on April 07, 2016, 07:42:31 PM
I don't have an alternative date yet. Is there anything they can do?
Not officially. However, they may be willing to adjust it manually and give you the point difference, for any random date in the future. Then you take it from there... ;)
Title: Re: Starwood Question
Post by: B.D.Da'ehu on April 10, 2016, 01:45:09 PM
Any better phone number?? I'm 26 minutes in without getting to a rep :-\
Title: Re: Starwood Question
Post by: tjak on April 10, 2016, 01:51:44 PM
Any better phone number?? I'm 26 minutes in without getting to a rep :-\
https://c-3503.estara.com/UI/gui.php?accountid=200106280625&template=26338&referrer=https%3A%2F%2Fwww.starwoodhotels.com%2Fpreferredguest%2Findex.html&calltype=webvoicepop&linkfile=%2FOneCC%2F200106280625%2F26338.js&donotcache=294971706&emaillink=1&guiid=43834a54eac25&timestamp=1331265273
Title: Re: Starwood Question
Post by: bb1836 on April 12, 2016, 01:31:15 PM
in a rush and don't have time to find the right thread. anyone have upgrades available for sale?
Title: Re: Starwood Question
Post by: David B on April 18, 2016, 04:40:08 PM
Any SPG Plat want me to add their SPG number to an upcoming 5 night reservation? I'm SPG Gold, with no chance of getting to Plat - so I'll gladly trade the stay credit for Plat benefits. Staying on a points reservation for 5 nights in May at the SLS Beverly Hills. Would it work for you to get the stay credit, and I get the Plat benefits? Or would that only work for a paid reservation?
Title: Re: Starwood Question
Post by: coralsnake on April 18, 2016, 04:42:59 PM
Any SPG Plat want me to add their SPG number to an upcoming 5 night reservation? I'm SPG Gold, with no chance of getting to Plat - so I'll gladly trade the stay credit for Plat benefits. Staying on a points reservation for 5 nights in May at the SLS Beverly Hills. Would it work for you to get the stay credit, and I get the Plat benefits? Or would that only work for a paid reservation?
How are you going to add someone else's SPG number to a ressy booked with points out of your account? Is that possible?
Title: Re: Starwood Question
Post by: David B on April 18, 2016, 06:34:21 PM
That's what I am asking in the post above - if that is possible. I could try to call SPG..."I made a reservation, my friend/partner will be joining me and he's a Plat, can I add him to the resv to make sure we get his PLat benefits?"

Alternatively, someone PM'd me, to change my account to their address, Xfer the points to them, and then have them make the reservation under their name. Thoughts on that approach?
Title: Re: Starwood Question
Post by: CS1 on April 18, 2016, 06:56:18 PM
That's what I am asking in the post above - if that is possible. I could try to call SPG..."I made a reservation, my friend/partner will be joining me and he's a Plat, can I add him to the resv to make sure we get his PLat benefits?"

Alternatively, someone PM'd me, to change my account to their address, Xfer the points to them, and then have them make the reservation under their name. Thoughts on that approach?

In regard to the 2nd option, did he explain how he'd plan to transfer the points? They are usually only transferable to people in the same household...
Title: Re: Starwood Question
Post by: rileywiles23 on April 18, 2016, 07:06:09 PM
In regard to the 2nd option, did he explain how he'd plan to transfer the points? They are usually only transferable to people in the same household...


Alternatively, someone PM'd me, to change my account to their address, Xfer the points to them, and then have them make the reservation under their name.

Title: Re: Starwood Question
Post by: coralsnake on April 18, 2016, 07:07:27 PM
Need same address for 30 days to transfer between accounts.
Title: Re: Starwood Question
Post by: David B on April 18, 2016, 07:11:49 PM
Interesting....that's why he suggested that I had to change the address on my account to his home address. But he also said it had to be done more than 30 days before the arrival date (we are just at 30 or 31 now)
Title: Re: Starwood Question
Post by: yelped on April 18, 2016, 10:26:01 PM
Interesting....that's why he suggested that I had to change the address on my account to his home address. But he also said it had to be done more than 30 days before the arrival date (we are just at 30 or 31 now)
You could hold a reservation now even if you don't have the points yet?
Title: Re: Starwood Question
Post by: tzifanya54 on April 19, 2016, 03:14:18 PM
How are you going to add someone else's SPG number to a ressy booked with points out of your account? Is that possible?
+1
Won't work.
Title: Re: Starwood Question
Post by: tzifanya54 on April 19, 2016, 03:16:36 PM
Any SPG Plat want me to add their SPG number to an upcoming 5 night reservation? I'm SPG Gold, with no chance of getting to Plat - so I'll gladly trade the stay credit for Plat benefits. Staying on a points reservation for 5 nights in May at the SLS Beverly Hills. Would it work for you to get the stay credit, and I get the Plat benefits? Or would that only work for a paid reservation?
FWIW I got upgraded there as a gold member.
Title: Re: Starwood Question
Post by: coralsnake on April 20, 2016, 01:17:33 PM
FWIW I got upgraded there as a gold member.
Upgraded to what?
Title: Re: Starwood Question
Post by: tzifanya54 on April 21, 2016, 12:12:19 AM
Upgraded to what?
Was a few years back, don't recall exactly. I remember it was some sort of one bedroom suite. If it makes a difference I can look it up.
Title: Re: Starwood Question
Post by: pixi on April 22, 2016, 07:58:18 AM
Does Starwood points ever expires if I have the spg cards?
Title: Re: Starwood Question
Post by: tzifanya54 on April 22, 2016, 11:39:46 AM
Does Starwood points ever expires if I have the spg cards?
no. with activity.
Title: Re: Starwood Question
Post by: pixi on April 22, 2016, 11:40:47 AM
no. with activity.
What do you call activity?  Is earning points considered activity?
Title: Re: Starwood Question
Post by: mochjas on April 22, 2016, 01:45:56 PM
What do you call activity?  Is earning points considered activity?
yes
Title: Re: Starwood Question
Post by: tzifanya54 on April 24, 2016, 09:55:07 PM
What do you call activity?  Is earning points considered activity?
Any spend on the card.
Title: Re: Starwood Question
Post by: B.D.Da'ehu on April 25, 2016, 08:39:55 PM
Can I transfer from one spg account to another when it's different names? Is it instant?
Title: Re: Starwood Question
Post by: mochjas on April 25, 2016, 08:46:58 PM
Can I transfer from one spg account to another when it's different names? Is it instant?
yes as long as the addresses match and it takes 3-5 days bit instant.
Title: Re: Starwood Question
Post by: David B on May 02, 2016, 12:52:30 PM
Any SPG Plat want me to add their SPG number to an upcoming 5 night reservation? I'm SPG Gold, with no chance of getting to Plat - so I'll gladly trade the stay credit for Plat benefits. Staying on a points reservation for 5 nights in May at the SLS Beverly Hills. Would it work for you to get the stay credit, and I get the Plat benefits? Or would that only work for a paid reservation?

Getting back to my earlier post...We've determined that the only way to do this for sure is to have the Plat book the room on points...thanks for the responses and suggestions.

But what may work (may, not guaranteed) is for me to call the hotel and tell them that a Plat will be joining me in the room, and ask for the Plat benefits as a courtesy (I'm SPG Gold, so breakfast and a room upgrade to a suite would be the goal).

Any SPG Plat want to PM me with their name and membership number as a DD courtesy? :)  I've 'paid forward' lots of favors on DD...
Title: Re: Starwood Question
Post by: David B on May 03, 2016, 10:30:27 AM
Getting back to my earlier post...We've determined that the only way to do this for sure is to have the Plat book the room on points...thanks for the responses and suggestions.

But what may work (may, not guaranteed) is for me to call the hotel and tell them that a Plat will be joining me in the room, and ask for the Plat benefits as a courtesy (I'm SPG Gold, so breakfast and a room upgrade to a suite would be the goal).

Any SPG Plat want to PM me with their name and membership number as a DD courtesy? :)  I've 'paid forward' lots of favors on DD...

BUMP - Any nice SPG Plats out there willing to assist here? Aside from 'Paying it Forward'. it would be interesting to see if it works? Probably a HUCA case with the front desk...
Title: Re: Starwood Question
Post by: CS1 on May 03, 2016, 11:35:54 AM
BUMP - Any nice SPG Plats out there willing to assist here? Aside from 'Paying it Forward'. it would be interesting to see if it works? Probably a HUCA case with the front desk...

they only give plat upgrades if the actual plat SPG account books the room. (Even if the plat member is the add-on and present at booking, they do not extend plat upgrades. This happened to us when the first day was not my plat booking, but the last 3 days were -- they refused to extend plat upgrades, even though I was standing at the front desk, unless the reservation came from my actual plat account.) 
Title: Re: Starwood Question
Post by: David B on May 04, 2016, 08:56:59 AM

they only give plat upgrades if the actual plat SPG account books the room. (Even if the plat member is the add-on and present at booking, they do not extend plat upgrades. This happened to us when the first day was not my plat booking, but the last 3 days were -- they refused to extend plat upgrades, even though I was standing at the front desk, unless the reservation came from my actual plat account.) 

I think it would depend on who you asks and when. Front Desk supervisors have lots of discretion in room upgrades and other amenities. As an SPG gold, I have often been granted club privileges or a club floor, when I've been specifically told, in advance, that a club room upgrade is only for Plat members. It really depends on the property and who you happen to get at the front desk
Title: Re: Starwood Question
Post by: CS1 on May 04, 2016, 12:14:22 PM
I think it would depend on who you asks and when. Front Desk supervisors have lots of discretion in room upgrades and other amenities. As an SPG gold, I have often been granted club privileges or a club floor, when I've been specifically told, in advance, that a club room upgrade is only for Plat members. It really depends on the property and who you happen to get at the front desk

true. I suppose that arriving to a Sheraton in FL the day after Yeshiva Week ended is not a great indicator of how rational they would be about extending plat status when day One was booked with non-plat, even though days 2-5 were booked with plat for the same family -- and I was standing right there.

The front desk has a lot of power of assigning rooms. SPG and Hyatt say "thank you for being a valued customer" every. single. time.
Title: Re: Starwood Question
Post by: mochjas on June 01, 2016, 12:03:34 PM
Bad news for Starwood enthusiasts like myself. As of June 1st the St Regis monarch beach is no longer a part of SPG :(. I never got to cross this hotel off my bucket list so I'm really pissed about this.
Title: Re: Starwood Question
Post by: mochjas on June 01, 2016, 12:43:22 PM
http://www.ocregister.com/articles/resort-710896-beach-regis.html
Title: Re: Starwood Question
Post by: sedge on June 01, 2016, 01:18:36 PM
Bad news for Starwood enthusiasts like myself. As of June 1st the St Regis monarch beach is no longer a part of SPG :(. I never got to cross this hotel off my bucket list so I'm really pissed about this.

This is unfortunate. One of our regular weekend getaway properties during the summer. I had no idea. I really enjoyed my SPG Elite treatment there.
Title: Re: Starwood Question
Post by: elya on June 21, 2016, 06:25:42 PM
Anyone with experience at the Westin Newport in Jersey city, regarding using a SNA and getting Plat benefits without the platinum member actually being there? 

(Obviously his name would be on the ressy, and would tell them he's coming later, but I understand some properties started giving a hard time this, specifically W Hoboken, and Sheraton Eatontown)
Title: Re: Starwood Question
Post by: itsyehuda on July 01, 2016, 01:40:30 AM
Has anybody tried getting 2.4% JetCash on Starwood bookings?

Would it affect elite benefits/point earning or is it a safe double dip?
Title: Re: Starwood Question
Post by: coralsnake on July 01, 2016, 10:11:13 AM
Has anybody tried getting 2.4% JetCash on Starwood bookings?

Would it affect elite benefits/point earning or is it a safe double dip?
As long as you book through SPG youll get all the bennies
Title: Re: Starwood Question
Post by: Ryan the Yid on July 02, 2016, 11:59:07 PM
Anyone with experience at the Westin Newport in Jersey city, regarding using a SNA and getting Plat benefits without the platinum member actually being there? 

(Obviously his name would be on the ressy, and would tell them he's coming later, but I understand some properties started giving a hard time this, specifically W Hoboken, and Sheraton Eatontown)

Just stayed at the Sheraton Eatontown. What are the Plat bens?
Title: Re: Starwood Question
Post by: CS1 on July 03, 2016, 07:25:00 AM
Just stayed at the Sheraton Eatontown. What are the Plat bens?

early check-in, free premium-high-speed internet, 4:00 check out, larger room sometimes, etc....
Title: Re: Starwood Question
Post by: tanipollak on July 03, 2016, 07:51:01 PM
I have the purple SPG starwood perferred guest card with 40,000 miles. I'm going to Israel with my wife in middle august. How do I get hotel stays using my points and where can I see all hotels in Israel that I can use the SPG points towards.
Title: Re: Starwood Question
Post by: yochiek93 on July 03, 2016, 07:53:32 PM
I have the purple SPG starwood perferred guest card with 40,000 miles. I'm going to Israel with my wife in middle august. How do I get hotel stays using my points and where can I see all hotels in Israel that I can use the SPG points towards.
The one and only spg hotel in Israel

http://m.starwoodhotels.com/preferredguest/property/overview/index.html?propertyID=326
Title: Re: Starwood Question
Post by: CS1 on July 04, 2016, 12:06:37 PM
The one and only spg hotel in Israel

http://m.starwoodhotels.com/preferredguest/property/overview/index.html?propertyID=326

That's good -- looks like it can get you at least 3 free nights.
Title: Re: Starwood Question
Post by: mileagejunkie on July 05, 2016, 03:45:19 PM
Is there anyway to have an hotel open up rewards night, or to see more availability? I have gold status if that helps.
Title: Re: Starwood Question
Post by: B.D.Da'ehu on July 05, 2016, 03:46:30 PM
Is there anyway to have an hotel open up rewards night, or to see more availability? I found one room but I need two. I have gold status if that helps.
Tried one at a time?
Title: Re: Starwood Question
Post by: yochiek93 on July 05, 2016, 03:46:55 PM
Is there anyway to have an hotel open up rewards night, or to see more availability? I found one room but I need two. I have gold status if that helps.
Iinm if there is a room available it's available for a reward night as well
Title: Re: Starwood Question
Post by: mileagejunkie on July 05, 2016, 03:48:35 PM
Tried one at a time?
Iinm if there is a room available it's available for a reward night as well

Sorry, I made a mistake. There is only one room available for money. No point option.
Title: Re: Starwood Question
Post by: Luvtotravel on July 07, 2016, 01:17:31 PM
if i book two rooms for three nights each (same nights) will i get credit for six nights or three. should i make two separate reservations?
Title: Re: Starwood Question
Post by: mochjas on July 07, 2016, 01:28:27 PM
if i book two rooms for three nights each (same nights) will i get credit for six nights or three. should i make two separate reservations?
you will get credit for 6 nights even if it is on the same reservation. But do it separately if you want 2 check in amenities or if you want it to be 2  stays.
Title: Re: Starwood Question
Post by: lubaby on July 07, 2016, 01:33:16 PM
you will get credit for 6 nights even if it is on the same reservation. But do it separately since you want 2 check in amenities and want it to be 2  stays.
FTFY
Title: Re: Starwood Question
Post by: Luvtotravel on July 07, 2016, 01:37:16 PM
you will get credit for 6 nights even if it is on the same reservation. But do it separately if you want 2 check in amenities or if you want it to be 2  stays.
got it. tx
Title: Re: Starwood Question
Post by: davidmal on July 07, 2016, 03:41:49 PM
if i book two rooms for three nights each (same nights) will i get credit for six nights or three. should i make two separate reservations?
if a cash room is available  THEY MUST offer you it for points as well

the trick they pull sometimes is they dont have a standard room avail
they have a deluxe only which charges much more points.....
Title: Re: Starwood Question
Post by: davidmal on July 07, 2016, 03:43:45 PM
Just stayed at the Sheraton Eatontown. What are the Plat bens?

Sheraton Eatontown has a fancy suite with a walk over Tub shower.... Ouch.

Westin Jersey City i've stayed at as well is much nicer

very corporate feeling hotel - but super views of lower manhattan and very nice suite.
Title: Re: Starwood Question
Post by: mochjas on July 15, 2016, 12:38:03 PM
I need 10 more nights this year to renew my platinum. Willing to pay 25 dollars a night for someone to use my account. Also will do my best to get you a confirmed upgrade
Title: Re: Starwood Question
Post by: rileywiles23 on July 20, 2016, 11:44:47 AM
Have a reservation at LM Chiang Mai, which went up a category.
Is there anyway to change the reservation without incurring the higher amount of spg points ?
Title: Re: Starwood Question
Post by: B.D.Da'ehu on July 20, 2016, 12:29:19 PM
Have a reservation at LM Chiang Mai, which went up a category.
Is there anyway to change the reservation without incurring the higher amount of spg points ?
I called them and they were able to manually change it for me.
Title: Re: Starwood Question
Post by: rileywiles23 on July 20, 2016, 12:34:35 PM
I called them and they were able to manually change it for me.
Awesome. Thanks.
Title: Re: Starwood Question
Post by: mochjas on July 21, 2016, 09:27:38 PM
I need 10 more nights this year to renew my platinum. Willing to pay 25 dollars a night for someone to use my account. Also will do my best to get you a confirmed upgrade
update: 7 left. This can be combined with a buy 2 get 1 night free promotion to get $75 back
Title: Re: Starwood Question
Post by: asks on July 26, 2016, 12:00:09 PM
Who would be better to contact regarding advance upgrade (ahead of check-in): Front Office mgr or Director of Operations?
Title: Re: Starwood Question
Post by: davidmal on July 26, 2016, 02:09:49 PM
yes as long as the addresses match and it takes 3-5 days bit instant.
The addresses have to be the same for 30 days
Title: Re: Starwood Question
Post by: Luvtotravel on July 31, 2016, 04:04:36 PM
i see a hotel with lowest price coming up as $202 but when i click on it, theres an option of hotel with parking package for $169. anyone have experience whether i could use that rate without parking a car? i dont see any mention of fee for car anyhow...
Title: Re: Starwood Question
Post by: CS1 on July 31, 2016, 04:10:48 PM
i see a hotel with lowest price coming up as $202 but when i click on it, theres an option of hotel with parking package for $169. anyone have experience whether i could use that rate without parking a car? i dont see any mention of fee for car anyhow...

They may give you a better rate if you call the hotel and speak to the local front desk. (Not an off-site reservation system.)
Title: Re: Starwood Question
Post by: Luvtotravel on July 31, 2016, 04:13:27 PM
They may give you a better rate if you call the hotel and speak to the local front desk. (Not an off-site reservation system.)
will try. tx
Title: Re: Starwood Question
Post by: mochjas on August 01, 2016, 08:57:41 AM
I need 10 more nights this year to renew my platinum. Willing to pay 25 dollars a night for someone to use my account. Also will do my best to get you a confirmed upgrade
update: 7 left still. Can be combined with the Amex offer of save $50 off $250 at Sheraton hotels.
Title: Re: Starwood Question
Post by: Luvtotravel on August 01, 2016, 10:59:54 AM
in the event that a stay is booked through someone elses account, who gets the points for the stay, the account holder or the one paying? what about bonus amenity points?
Title: Re: Starwood Question
Post by: yochiek93 on August 01, 2016, 11:01:35 AM
in the event that a stay is booked through someone elses account, who gets the points for the stay, the account holder or the one paying? what about bonus amenity points?
Account holder
Ime
Title: Re: Starwood Question
Post by: elya on August 02, 2016, 04:35:36 PM
Are SNA's applied to a night, or to the reservation?
Title: Re: Starwood Question
Post by: mochjas on August 02, 2016, 04:42:55 PM
Are SNA's applied to a night, or to the reservation?
1 SNA is 1 night
Title: Re: Starwood Question
Post by: chinagel on August 02, 2016, 11:16:31 PM
with the crossover rewards does my delta fkight need to be linked to my delta ffn in order to get the spg points or even if i credit the flight to alaska ill still get the spg points
Title: Re: Starwood Question
Post by: mochjas on August 08, 2016, 05:36:55 AM
I need 10 more nights this year to renew my platinum. Willing to pay 25 dollars a night for someone to use my account. Also will do my best to get you a confirmed upgrade
only 3 left now. Thanks to all who helped so far. Can still be combined with the Amex Sheraton offer for great savings.
Title: Re: Starwood Question
Post by: CZ60 on August 09, 2016, 01:31:25 PM
Quick Question - someone booked an spg stay for me with their points while I got my points together from multiple accounts. Now the hotel grossly raised the award rates - is there anyway to just change the spg number on the reservation or would it be a cancel and rebook at the higher rates?
Title: Re: Starwood Question
Post by: CS1 on August 09, 2016, 10:07:46 PM
Quick Question - someone booked an spg stay for me with their points while I got my points together from multiple accounts. Now the hotel grossly raised the award rates - is there anyway to just change the spg number on the reservation or would it be a cancel and rebook at the higher rates?

perhaps you can be added as a second person on the current SPG reservation, and when your friend needs those points again, then you can book him an SPG room for the same number of points with his name on the reservation.
Title: Re: Starwood Question
Post by: davidmal on August 11, 2016, 01:53:19 PM
perhaps you can be added as a second person on the current SPG reservation, and when your friend needs those points again, then you can book him an SPG room for the same number of points with his name on the reservation.
That's correct add them as a second guest.
Title: Re: Starwood Question
Post by: pairakesh10 on August 16, 2016, 01:11:06 AM
Inhave spg card from amex with 40k points.. How can make use of this to get upgrades? Do spg provide double bedrooms with kitchen?
Title: Re: Starwood Question
Post by: davidmal on August 16, 2016, 10:48:39 AM
Inhave spg card from amex with 40k points.. How can make use of this to get upgrades? Do spg provide double bedrooms with kitchen?
wow thats a Vague question.

lets start from the beginning
where would you like to go?
Title: Re: Starwood Question
Post by: mochjas on August 16, 2016, 11:49:27 AM
Inhave spg card from amex with 40k points.. How can make use of this to get upgrades? Do spg provide double bedrooms with kitchen?
spg card doesn't get you upgrades. Status does. The better status you have the better chance you have of getting an upgrade.
Title: Re: Starwood Question
Post by: CS1 on August 16, 2016, 09:07:26 PM
Inhave spg card from amex with 40k points.. How can make use of this to get upgrades? Do spg provide double bedrooms with kitchen?

Some sheraton suites have sinks, microwaves, and fridges. Yes, double bedroom with a door to the living area and a queen "sleep-sofa" couch.
Title: Re: Starwood Question
Post by: davidmal on August 16, 2016, 11:46:00 PM
Some sheraton suites have sinks, microwaves, and fridges. Yes, double bedroom with a door to the living area and a queen "sleep-sofa" couch.
Need more info some elements have a apartment feel
Title: Re: Starwood Question
Post by: CS1 on August 17, 2016, 03:53:40 AM
Need more info some elements have a apartment feel

Depends on the city/location.
Sheraton Suites in Plantation, FL and Cypress Creek FL both have those ammenities for a small # of points per night, and an outdoor pool. Do you need to be in a specific area? Or anywhere in the USA?
Title: Re: Starwood Question
Post by: davidmal on August 17, 2016, 04:29:18 PM
Depends on the city/location.
Sheraton Suites in Plantation, FL and Cypress Creek FL both have those ammenities for a small # of points per night, and an outdoor pool. Do you need to be in a specific area? Or anywhere in the USA?
Not me.... @pairakesh10

Title: Re: Starwood Question
Post by: mochjas on August 17, 2016, 11:57:10 PM
update: 7 left still. Can be combined with the Amex offer of save $50 off $250 at Sheraton hotels.
closed thanks for all who helped!
Title: Re: Starwood Question
Post by: davidmal on August 18, 2016, 04:10:30 PM
closed thanks for all who helped!
Awesome! good Luck
Title: Re: Starwood Question
Post by: yitzyul on August 18, 2016, 10:10:30 PM
anybody have the Amex Sheraton spend $250 get back $50 they aren't using? I need 4... :D
Title: Re: Starwood Question
Post by: chinagel on August 19, 2016, 10:01:34 AM
does my delta flight need to be credited to my delta account in order to get the crossover rewards with spg?
Title: Re: Starwood Question
Post by: davidmal on August 19, 2016, 11:17:08 AM
does my delta flight need to be credited to my delta account in order to get the crossover rewards with spg?
I would believe so

other wise whats the connection?
Title: Re: Starwood Question
Post by: chinagel on August 19, 2016, 11:25:13 AM
I would believe so

other wise whats the connection?
thats what i was thinking but i would want confirmation. if its true would i be able to call up and get them to manually credit my account?
Title: Re: Starwood Question
Post by: davidmal on August 19, 2016, 11:55:16 AM
good luck
Title: Re: Starwood Question
Post by: Thingywingy on August 21, 2016, 12:29:36 AM
Is there a dedicated thread to SPG Nights & Flights or a DDMS post explaining it?
Title: Re: Starwood Question
Post by: davidmal on August 21, 2016, 12:46:58 AM
Is there a dedicated thread to SPG Nights & Flights or a DDMS post explaining it?
I guess here is fine
But there prob is
Title: Re: Starwood Question
Post by: Thingywingy on August 21, 2016, 03:08:36 AM
Must be booked 14 days in advance? Can I get the airline miles transferred and not actually use on this trip?
Title: Re: Starwood Question
Post by: yochiek93 on August 21, 2016, 03:39:21 AM
Is there a dedicated thread to SPG Nights & Flights or a DDMS post explaining it?
There is this (http://forums.dansdeals.com/index.php?topic=2298) but it's not much
Title: Re: Starwood Question
Post by: BCL on August 22, 2016, 03:48:32 AM
My wife's account had no activity for a year so she lost her points. When she asked to reinstate them, CSR said she had them reinstated once in the past already and they only give that courtesy once. Any ideas how to revive the points?
Title: Re: Starwood Question
Post by: yitzyul on September 12, 2016, 11:55:05 AM
Im a bit confused as how points are earned for SPG properties.
I stayed at Sheraton for $1300 CAD. I didn't book with and SPG card. I received 1785 miles plus an additional 875 for Gold member (numbers are all approx.).
How does it work? I receive the going rate in points even though I used a different CC?
Title: Re: Starwood Question
Post by: mochjas on September 12, 2016, 11:59:51 AM
Im a bit confused as how points are earned for SPG properties.
I stayed at Sheraton for $1300 CAD. I didn't book with and SPG card. I received 1785 miles plus an additional 875 for Gold member (numbers are all approx.).
How does it work? I receive the going rate in points even though I used a different CC?
you earn 2 points per US dollar spent from the hotel no matter which cc you use. Gold and platinum members earn an additional point per dollar spent.

If you use the spg cc when your statement closes you will earn an additional 2 points per dollar from Amex bringing your total to 5 ppd
Title: Re: Starwood Question
Post by: yitzyul on September 12, 2016, 12:23:43 PM
you earn 2 points per US dollar spent from the hotel no matter which cc you use. Gold and platinum members earn an additional point per dollar spent.

If you use the spg cc when your statement closes you will earn an additional 2 points per dollar from Amex bringing your total to 5 ppd

Gotchya! Thanks for taking the time to explain!
Title: Re: Starwood Question
Post by: EH on October 06, 2016, 03:48:24 AM
Does anyone know if free night Marriott vouchers can be used at spg properties?
Title: Re: Starwood Question
Post by: mochjas on October 06, 2016, 05:21:19 AM
Does anyone know if free night Marriott vouchers can be used at spg properties?
they cannot
Title: Re: Starwood Question
Post by: benjie1305 on November 06, 2016, 12:01:51 AM
For spg stays:

Does anyone know if at any point of a confirmed cash booking a stay can be changed from that to a points or c&p booking (if available)?
Title: Re: Starwood Question
Post by: mochjas on November 06, 2016, 12:08:14 AM
For spg stays:

Does anyone know if at any point of a confirmed cash booking a stay can be changed from that to a points or c&p booking (if available)?
as long as you are in the free cancellation window I don't see why not
Title: Re: Starwood Question
Post by: benjie1305 on November 06, 2016, 12:09:54 AM
as long as you are in the free cancellation window I don't see why not

So if it is outside the free cancellation window it can't be changed to a different type of reservation?
Title: Re: Starwood Question
Post by: EJB on November 06, 2016, 12:29:57 AM
So if it is outside the free cancellation window it can't be changed to a different type of reservation?

You'll need putpac and possibly Huca. It's likely up to the hotel
Title: Re: Starwood Question
Post by: jbwan on December 16, 2016, 05:17:01 PM
I am three nights away from Gold status... is it worth getting three local $88 hotel room stays to reach gold status? I used to have Gold through the amex but don't spend the 30K on that one anymore. The Gold SPG got me status matches to Hyatt and HIlton, but those programs don't match back.
Title: Re: Starwood Question
Post by: SPLP on December 17, 2016, 03:09:56 AM
I am three nights away from Gold status... is it worth getting three local $88 hotel room stays to reach gold status? I used to have Gold through the amex but don't spend the 30K on that one anymore. The Gold SPG got me status matches to Hyatt and HIlton, but those programs don't match back.

Get a AMX plat card that will give u status with no stay required  -- after 200 airline credit 2x will net cost  u $50 ---- less than 88x3
Title: Re: Starwood Question
Post by: CS1 on December 19, 2016, 05:53:20 PM
I'm SPG plat until 2/2018, but have 9 more nights to go until Plat-50. The main benefit of Plat-50 is the 10 Suite Night Upgrades.
(Most SPG stays i get a free suite upgrade, but when traveling with the family, it's more mandatory.)

1) Is it possible to buy a SUNs for 2017 instead? Are they transferrable?

2) If I have another SPG card from a relative at my home address with 5-10 nights, then are those nights transferable?
Title: Re: Starwood Question
Post by: davidmal on December 20, 2016, 12:09:28 AM
So if it is outside the free cancellation window it can't be changed to a different type of reservation?
You'll need putpac and possibly Huca. It's likely up to the hotel

There is 1 way for any hotel to avoid cancellation fees
PM me for details if still relevant
Title: Re: Starwood Question
Post by: Luvtotravel on December 25, 2016, 11:37:43 AM
if I get plat status today, until when is it valid? should I rather wait till the first?
Title: Re: Starwood Question
Post by: CS1 on December 25, 2016, 11:41:04 AM
if I get plat status today, until when is it valid? should I rather wait till the first?

if your acct shows plat status today, then it is valid today on stay-upgrades and on 3-points-per-dollar spending.
This new plat status is good for the next 14 months, until February 2018.

Title: Re: Starwood Question
Post by: Luvtotravel on December 25, 2016, 11:44:24 AM
if your acct shows plat status today, then it is valid today on stay-upgrades and on 3-points-per-dollar spending.
This new plat status is good for the next 14 months, until February 2018.
tx meaning it doesn't matter per calendar year just goes by 14 month block.
Title: Re: Starwood Question
Post by: CS1 on December 25, 2016, 03:09:28 PM
tx meaning it doesn't matter per calendar year just goes by 14 month block.

it goes by calendar year. Your 25 stays (or your 50 total nights) need to be complete by December 31, 2016 in order to maintain SPG plat status for the following 14 months.
Title: Re: Starwood Question
Post by: ual902 on December 28, 2016, 10:03:21 PM
Anyway to status match to get spg platinum? I'm hilton diamond and ihg platinum.
Title: Re: Starwood Question
Post by: mochjas on December 28, 2016, 10:30:38 PM
Anyway to status match to get spg platinum? I'm hilton diamond and ihg platinum.
you can do a platinum challenge by staying 18 paid nights in 3 months
Title: Re: Starwood Question
Post by: Hamavin on December 29, 2016, 01:03:45 AM
When you transfer spg into marriot do first names have to match?
Title: Re: Starwood Question
Post by: CS1 on December 29, 2016, 01:18:37 PM
you can do a platinum challenge by staying 18 paid nights in 3 months

Unless you are in a huge rush to meet plat, it can be easier and cheaper to have 25 stays in 12 months, because even free stays (with points) and also C&P count towards 25 SPG stays.

It's only 7 stays more, and you have an additional 8 months to complete it.
Title: Re: Starwood Question
Post by: eve on January 08, 2017, 02:17:17 PM
Does anyone know the Hashgocha in the Sheraton Tel Aviv Kum Kum restaurant? Dairy and Meat?  Anyone ever do the shabbos meals there?
Title: Re: Starwood Question
Post by: eve on January 08, 2017, 08:16:25 PM
Does the gold status spg entitle me to free breakfast in the Sheraton Tel Aviv?
Title: Re: Starwood Question
Post by: yitzyul on January 13, 2017, 02:51:43 PM
1) If I book reservation on spouse's name, will that be an issue upon check in? (Revenue )
2) They have a good AAA deal, how strict are they usually in asking for the AAA card? Do they verify that its still active?
Title: Re: Starwood Question
Post by: CS1 on January 13, 2017, 03:38:06 PM
1) If I book reservation on spouse's name, will that be an issue upon check in? (Revenue )
2) They have a good AAA deal, how strict are they usually in asking for the AAA card? Do they verify that its still active?

You can call in to add the spouse's name to the reservation. They always ask for ID upon check-in. A spouse is fine if listed as the additional person.
Title: Re: Starwood Question
Post by: yitzyul on January 13, 2017, 04:36:59 PM
You can call in to add the spouse's name to the reservation. They always ask for ID upon check-in. A spouse is fine if listed as the additional person.
How about proof of AAA membership? and do they verify that its active?
Title: Re: Starwood Question
Post by: Ryan the Yid on January 18, 2017, 12:24:02 AM
How about proof of AAA membership? and do they verify that its active?

It is hit or miss. Usually they don't ask to see AAA they care more about ID matching name on res.
Title: Re: Starwood Question
Post by: Ryan the Yid on January 18, 2017, 12:40:24 AM
Anyone with experience at the Westin Newport in Jersey city, regarding using a SNA and getting Plat benefits without the platinum member actually being there? 

(Obviously his name would be on the ressy, and would tell them he's coming later, but I understand some properties started giving a hard time this, specifically W Hoboken, and Sheraton Eatontown)

Sherraton Eatontown won't give Plat Bennys if Plat member doesn't come with ID?
Title: Re: Starwood Question
Post by: elya on January 18, 2017, 12:41:58 AM
Sherraton Eatontown won't give Plat Bennys if Plat member doesn't come with ID?
They are many stories of them making problems..
Title: Re: Starwood Question
Post by: mochjas on January 18, 2017, 12:54:38 AM
They are many stories of them making problems..
i had someone use my platinum there 4 months ago with no issues. He even got a suite.
Title: Re: Starwood Question
Post by: elya on January 18, 2017, 01:00:26 AM
i had someone use my platinum there 4 months ago with no issues. He even got a suite.
Didn't say they "always" make issues..
Title: Re: Starwood Question
Post by: shulem92 on January 18, 2017, 01:01:21 AM
i had someone use my platinum there 4 months ago with no issues. He even got a suite.
YMMV. Heard of successful suite upgrades as close as a month ago
Title: Re: Starwood Question
Post by: Ryan the Yid on January 18, 2017, 01:36:15 AM
YMMV. Heard of successful suite upgrades as close as a month ago

I stayed in Sheraton ET this past weekend. There were many groups staying there and many of the facilities were out of order including the pool. Has anyone received SPG points for issues at Eaton town? The staff is not so easy going.
Title: Re: Starwood Question
Post by: mochjas on January 18, 2017, 07:15:22 AM
I stayed in Sheraton ET this past weekend. There were many groups staying there and many of the facilities were out of order including the pool. Has anyone received SPG points for issues at Eaton town? The staff is not so easy going.
call SPG not the hotel
Title: Re: Starwood Question
Post by: CS1 on January 18, 2017, 08:26:31 PM
i had someone use my platinum there 4 months ago with no issues. He even got a suite.

did you have both your name and his name on the reservation?
Title: Re: Starwood Question
Post by: mochjas on January 18, 2017, 08:46:40 PM
did you have both your name and his name on the reservation?
yes
Title: Re: Starwood Question
Post by: Ryan the Yid on January 19, 2017, 01:31:35 PM
This might have been asked before but couldn't find it. Can I book a reservation with my spg number using someone elses spg points? They want to benefit from my gold status and I need the stays to earn Plat.
Title: Re: Starwood Question
Post by: mochjas on January 19, 2017, 01:33:22 PM
This might have been asked before but couldn't find it. Can I book a reservation with my spg number using someone elses spg points? They want to benefit from my gold status and I need the stays to earn Plat.
no you cannot. Reservation must be made from the account with the points in it.
Title: Re: Starwood Question
Post by: davidmal on January 19, 2017, 02:34:32 PM
Sherraton Eatontown won't give Plat Bennys if Plat member doesn't come with ID?
Incorrect. Tried and done.

Title: Re: Starwood Question
Post by: davidmal on January 19, 2017, 02:40:04 PM
I stayed in Sheraton ET this past weekend. There were many groups staying there and many of the facilities were out of order including the pool. Has anyone received SPG points for issues at Eaton town? The staff is not so easy going.
Tell the hotel you will have to call SPG if you don't come to a resolution

The threat alone should produce results.

I was offered at a Le meridean 10k

Hotel: I'm sorry that's the best we can offer.
Me: that is not acceptable I should be credited what I paid.

Hotel: I'm sorry we can't offer more that's the max we are allowed to.

Me: while I accept the 10k I'm sorry to say That is totally unacceptable compensation  I'll just have to deal with SPG about the issue.
Hotel: Ok will give you 20k

Title: Re: Starwood Question
Post by: Ryan the Yid on January 19, 2017, 03:11:16 PM
Tell the hotel you will have to call SPG if you don't come to a resolution

The threat alone should produce results.

I was offered at a Le meridean 10k

Hotel: I'm sorry that's the best we can offer.
Me: that is not acceptable I should be credited what I paid.

Hotel: I'm sorry we can't offer more that's the max we are allowed to.

Me: while I accept the 10k I'm sorry to say That is totally unacceptable compensation  I'll just have to deal with SPG about the issue.
Hotel: Ok will give you 20k


Wow! Nicely done!
Title: Re: Starwood Question
Post by: PillanSmye on January 23, 2017, 01:58:07 AM
Is there any fee or penalty for cancelling an SPG reservation made with points?  Is there a time limit?
Title: Re: Starwood Question
Post by: keemster26 on January 23, 2017, 02:07:18 AM
Is there any fee or penalty for cancelling an SPG reservation made with points?  Is there a time limit?
Yes. You usually must cancel within 48 hrs
Title: Re: Starwood Question
Post by: PillanSmye on January 23, 2017, 02:16:44 AM
Yes. You usually must cancel within 48 hrs

Sorry.  Within 48 hours of making the reservation?  Or 48 hours prior to arrival?
Title: Re: Starwood Question
Post by: PillanSmye on January 23, 2017, 02:35:52 AM
Is there any fee or penalty for cancelling an SPG reservation made with points?  Is there a time limit?

I ended up calling SPG because the cancellation policy showing on the app for the reservation merely said "may incur a penalty".

A mock reservation told me I had until 18:00 local time the day prior to arrival to cancel without penalty.

I ended up calling the Platinum Concierge and was told I could cancel without penalty up to 00:00 the day prior to arrival.

The 30,000 SPG's were back in my account within 2 minutes of the cancellation.
Title: Re: Starwood Question
Post by: CS1 on January 23, 2017, 02:37:27 AM
Sorry.  Within 48 hours of making the reservation?  Or 48 hours prior to arrival?

some hotels allow 12-24 hrs notice, and others are by 6:00pm the day before your reservation. Each hotel is different.
Title: Re: Starwood Question
Post by: benjie1305 on January 23, 2017, 09:34:12 AM
Some can be weeks before your stay. Need to check the property specifically.
Title: Re: Starwood Question
Post by: PillanSmye on January 23, 2017, 08:43:34 PM
Some can be weeks before your stay. Need to check the property specifically.

Interesting that it varies by property.  I would assume (obviously incorrectly)  that would be something standardized by the SPG program.  Guess i need to pay more attention before i hit submit on that app in the future.

Thanks
Title: Re: Starwood Question
Post by: benjie1305 on January 23, 2017, 08:44:13 PM
Interesting that it varies by property.  I would assume (obviously incorrectly)  that would be something standardized by the SPG program.  Guess i need to pay more attention before i hit submit on that app in the future.

Thanks

Yes. Always pay attention to it.
Title: Re: Starwood Question
Post by: Ryan the Yid on January 23, 2017, 10:32:41 PM
Interesting that it varies by property.  I would assume (obviously incorrectly)  that would be something standardized by the SPG program.  Guess i need to pay more attention before i hit submit on that app in the future.

Thanks

I have cancelled the day of, you just need to speak to the manager and have them approve it.
Title: Re: Starwood Question
Post by: mochjas on January 23, 2017, 10:38:16 PM
I have cancelled the day of, you just need to speak to the manager and have them approve it.
they don't always approve. It's A YMMV situation and I wouldn't rely on it.
Title: Re: Starwood Question
Post by: Traveller on January 29, 2017, 02:02:55 PM
Hi I'm saying in a Marriot now for 4 nights book with CSR UR travel

Should I put in my marriot number or SPG number Thu receive the points?
Title: Re: Starwood Question
Post by: 12HRS on January 29, 2017, 02:16:02 PM
Hi I'm saying in a Marriot now for 4 nights book with CSR UR travel

Should I put in my marriot number or SPG number Thu receive the points?

No reason not to but my guess is you won't get the points since it is not direct through the hotel
Title: Re: Starwood Question
Post by: Traveller on January 29, 2017, 02:21:31 PM
No reason not to but my guess is you won't get the points since it is not direct through the hotel
Thanks but which number should I put in, would either work and is one preferable?
Title: Re: Starwood Question
Post by: CS1 on January 29, 2017, 02:38:13 PM
Yes. Always pay attention to it.
+1
Yes; depend on the property, and possibly also if it's a peak time/season.
Sometimes they let a cancellation as late as 3:00pm the day of. Often it's by 6:00pm the day before check-in, and; other times it's 36+ hours prior to check-in.
Title: Re: Starwood Question
Post by: Ryan the Yid on January 29, 2017, 09:50:53 PM
Have any gold members had to check out before 4pm?
Title: Re: Starwood Question
Post by: mochjas on January 29, 2017, 10:07:49 PM
Have any gold members had to check out before 4pm?
yes they usually give gold members until 2 pm
Title: Re: Starwood Question
Post by: yitzgar on January 29, 2017, 10:56:01 PM

Is there a way to tell from the app what a particular hotels cancellation policy is?
Title: Re: Starwood Question
Post by: sedge on January 29, 2017, 11:20:55 PM
Is there a way to tell from the app what a particular hotels cancellation policy is?
The cancellation policy is generally not Hotel dependent but dependent upon the reservation that you made. Different reservation rates have different cancellation policies.

Check the reservation details in the app and it should have the cancellation policy and should also be present in the email confirmation.
Title: Re: Starwood Question
Post by: PillanSmye on January 30, 2017, 06:46:01 AM
Is there a way to tell from the app what a particular hotels cancellation policy is?

When you're looking at rates for a specific type of room,  click "Terms and Details".  Scroll dowm to "Cancellation Policy".
Title: Re: Starwood Question
Post by: CS1 on January 30, 2017, 08:45:44 AM
When you're looking at rates for a specific type of room,  click "Terms and Details".  Scroll dowm to "Cancellation Policy".
+1
You can also start booking the rooms for the specific date, and before it is confirmed, the information below will tell you the exact time and date that you need to cancel by for free, before there will be a cancellation fee/penalty.
Title: Re: Starwood Question
Post by: LoLo on January 30, 2017, 10:59:47 AM
yes they usually give gold members until 2 pm
They officially give 4pm checkout, although it's subject to availability.
Title: Re: Starwood Question
Post by: sedge on January 30, 2017, 10:36:13 PM
They officially give 4pm checkout, although it's subject to availability.
Resort and convention hotels are excluded.
Title: Re: Starwood Question
Post by: Ryan the Yid on February 01, 2017, 01:19:19 AM
Resort and convention hotels are excluded.

What is there policy ? Are you guaranteed till 4 if you are Plat?
Title: Re: Starwood Question
Post by: mochjas on February 01, 2017, 01:22:34 AM
What is there policy ? Are you guaranteed till 4 if you are Plat?
no not guaranteed. It's based on availability. But better chance for plat than gold
Title: Re: Starwood Question
Post by: shulem92 on February 03, 2017, 12:17:04 PM
I'm looking at a room that shows 2 options for "hot escapes" one of them is $8 cheaper but says "eligible ID required at check in. Will I have a problem adding a guest?
Title: Re: Starwood Question
Post by: shulem92 on February 03, 2017, 12:18:30 PM
Are there any taxes on a points reservation
Title: Re: Starwood Question
Post by: mochjas on February 03, 2017, 12:29:11 PM
Are there any taxes on a points reservation
all points no. C and p yes
Title: Re: Starwood Question
Post by: shulem92 on February 03, 2017, 12:29:47 PM
all points no. C and p yes
Thanx
Title: Re: Starwood Question
Post by: srulky on February 09, 2017, 01:31:48 AM
Any way to get someone with platinum status make the reservation for me with my points. I'm only spg gold but want to guarantee the upgrade? How could it work?
Title: Re: Starwood Question
Post by: shulem92 on February 09, 2017, 01:39:34 AM
Any way to get someone with platinum status make the reservation for me with my points. I'm only spg gold but want to guarantee the upgrade? How could it work?
Even platinum can't guarantee an upgrade.
Title: Re: Starwood Question
Post by: Shoeless on February 12, 2017, 12:55:08 AM
Any way to get someone with platinum status make the reservation for me with my points. I'm only spg gold but want to guarantee the upgrade? How could it work?

A plat making and paying for the reservation will def. help with the chances of an upgrade....but.... there is def. no guarantee even with high level plat. that you will get it. you have a better shot with properties with a large amount of suites (avail.)
Title: Re: Starwood Question
Post by: CS1 on February 12, 2017, 09:52:14 PM
Even platinum can't guarantee an upgrade.

a plat with a suite night-upgrade certificate can be guaranteed and pre-reserved.
Title: Re: Starwood Question
Post by: shulem92 on February 12, 2017, 10:25:22 PM
a plat with a suite night-upgrade certificate can be guaranteed and pre-reserved.
True. Didn't think that's what OP had in mind though
Title: Re: Starwood Question
Post by: rapsjr on February 20, 2017, 02:56:27 AM
a plat with a suite night-upgrade certificate can be guaranteed and pre-reserved.
On that note, Does anyone have a plat account with 3 suite night upgrades? 2 might work as well.
TIA
Title: Re: Starwood Question
Post by: mochjas on April 05, 2017, 07:02:53 PM
Does anyone know if SPG is doing the Stay at X amount of brands and get X amount of SPG bonus points this year?
Title: Re: Starwood Question
Post by: mick on April 27, 2017, 04:01:30 PM
If I book a points stay for a standard room, and I have an SPG Amex Business card, will I get free club lounge access?  Or is the club access only on paid stays?  Specifically for Tel Aviv Sheraton.  Thanks.
Title: Re: Starwood Question
Post by: mochjas on April 27, 2017, 04:03:58 PM
If I book a points stay for a standard room, and I have an SPG Amex Business card, will I get free club lounge access?  Or is the club access only on paid stays?  Specifically for Tel Aviv Sheraton.  Thanks.
you are entitled to club lounge access
Title: Re: Starwood Question
Post by: CS1 on April 27, 2017, 04:04:27 PM
If I book a points stay for a standard room, and I have an SPG Amex Business card, will I get free club lounge access?  Or is the club access only on paid stays?  Specifically for Tel Aviv Sheraton.  Thanks.

the recent change is supposed to include all guests with an SPG biz card to provide club access, instead of the past Gold/Plat status club ammenity. (They now limit the age at 16 and older in some Sheraton locations.) I'd call them in Tel Aviv and confirm their policy.
Title: Re: Starwood Question
Post by: mick on April 27, 2017, 04:10:32 PM
you are entitled to club lounge access

Anyone here know if that includes a room on the club floor, or a standard room with access to the club?
Title: Re: Starwood Question
Post by: mochjas on April 27, 2017, 04:11:43 PM
Anyone here know if that includes a room on the club floor, or a standard room with access to the club?
the latter but again as CS1 said check with the sheraton as they are notoriously stingy with handing out free benefits
Title: Share SPG Platinum Status By Booking Through Someone Else
Post by: gurtyb on June 20, 2017, 05:03:36 PM
Someone with platinum status suggested that my friend book a room (which my friend is paying for) through the platinum Starwood account and then have them my friend's name to the reservation so that he would get the benefit of the platinum status at check-in.  The SPG member would not be travelling with my friend but would add his name to the reservation.  Has anyone ever done this? Does it work? Thanks.
Title: Re: Share SPG Platinum Status By Booking Through Someone Else
Post by: mochjas on June 20, 2017, 05:21:56 PM
Someone with platinum status suggested that my friend book a room (which my friend is paying for) through the platinum Starwood account and then have them my friend's name to the reservation so that he would get the benefit of the platinum status at check-in.  The SPG member would not be travelling with my friend but would add his name to the reservation.  Has anyone ever done this? Does it work? Thanks.
it works but I would stay away from it at international hotels where they request passports as sometimes they will not pass over the benefits. But in the US you should be fine
Title: Re: Share SPG Platinum Status By Booking Through Someone Else
Post by: cooljoe613 on June 20, 2017, 08:01:47 PM
it works but I would stay away from it at international hotels where they request passports as sometimes they will not pass over the benefits. But in the US you should be fine
Pm me if you can use my plantuim account please
Title: Re: Share SPG Platinum Status By Booking Through Someone Else
Post by: as2 on June 20, 2017, 08:06:37 PM
Pm me if you can use my plantuim account please
Why would he?
Title: Re: Share SPG Platinum Status By Booking Through Someone Else
Post by: mochjas on June 20, 2017, 08:07:10 PM
Pm me if you can use my plantuim account please
i have my own but thanks
Title: Re: Share SPG Platinum Status By Booking Through Someone Else
Post by: gross5g on June 21, 2017, 06:52:50 AM
I know from personal experience that the Sheraton in tlv is very strict on giving benefits if the platinum member doesn't actually check in
Title: Re: Share SPG Platinum Status By Booking Through Someone Else
Post by: mochjas on June 21, 2017, 10:12:58 AM
I know from personal experience that the Sheraton in tlv is very strict on giving benefits if the platinum member doesn't actually check in
That is why I said to be wary at International hotels. I had the same issue with the St Regis in BKK and other properties I do not really remember.
Title: Re: Starwood Question
Post by: Jack11223 on June 26, 2017, 01:40:51 PM
Anyone have experience with getting upgraded at the 4p in Niagara to a fall view room with spg gold, or would I need platinum
Title: Re: Starwood Question
Post by: stooges44 on June 27, 2017, 12:13:59 PM
If I cancel a free night reservation how long does it take for the points to post back?
Title: Re: Starwood Question
Post by: mochjas on June 27, 2017, 12:37:42 PM
If I cancel a free night reservation how long does it take for the points to post back?
instant
Title: Re: Starwood Question
Post by: as2 on July 12, 2017, 12:03:54 PM
I need to book 15 rooms for 2 nights at a hotel for a weekend. I found several spg hotels for ~$120 a night but only 3k starpoints. Is there any reason not to book with points? I've heard of other hotels mistreating people for booking large parties with points, and will most likely need the hotels cooperation, and possibly a favor or 2, to make the shabbos happen.
Title: Re: Starwood Question
Post by: yelped on July 12, 2017, 12:29:57 PM
You could make a lot of points if you book with cash (that they'll pay you for, no?) and possibly status. I think it's called the SPG pro program or something. Look it up, not sure of details.
Title: Re: Starwood Question
Post by: hide4 on July 12, 2017, 12:32:00 PM
You could make a lot of points if you book with cash (that they'll pay you for, no?) and possibly status. I think it's called the SPG pro program or something. Look it up, not sure of details.
Not worth it for $1800
Title: Re: Starwood Question
Post by: yelped on July 12, 2017, 02:26:48 PM
Not worth it for $1800
$3,600. Two nights. Are you familiar with the program? Can you elaborate?
Title: Re: Starwood Question
Post by: hide4 on July 12, 2017, 04:15:54 PM
$3,600. Two nights. Are you familiar with the program? Can you elaborate?
Well it's $1800 after you consider the value of the starpoints at 2 cpp
I'm not familiar with the program. Did some googling and I don't see any maalos. They do have something where you get some kind of commission on what you book but I couldn't figure it out.
Title: Re: Starwood Question
Post by: yelped on July 12, 2017, 04:55:02 PM
Well it's $1800 after you consider the value of the starpoints at 2 cpp
I'm not familiar with the program. Did some googling and I don't see any maalos. They do have something where you get some kind of commission on what you book but I couldn't figure it out.
If they pay him the full cash price it can't hurt to make points commission, correct?
Title: Re: Starwood Question
Post by: hide4 on July 12, 2017, 05:07:52 PM
If they pay him the full cash price it can't hurt to make points commission, correct?
Like 1 point per $3. I'll pass if I'm understanding the program correctly.
Title: Re: Starwood Question
Post by: keepsmiling123 on July 19, 2017, 09:12:38 AM
seems like the 35% off at St Regis Maldives is back via DoC http://www.doctorofcredit.com/spg-35-points-discount-luxurious-resorts-2/?utm_source=dlvr.it&utm_medium=twitter
Title: Re: Starwood Question
Post by: CS1 on July 19, 2017, 11:17:20 AM
I need to book 15 rooms for 2 nights at a hotel for a weekend. I found several spg hotels for ~$120 a night but only 3k starpoints. Is there any reason not to book with points? I've heard of other hotels mistreating people for booking large parties with points, and will most likely need the hotels cooperation, and possibly a favor or 2, to make the shabbos happen.

each hotel may be different. They may be fine and happy with these bookings. You can call the front desk and the manager and find out if they're fine with it. Points are the way to go -- They may be happy to accommodate you.
Title: Re: Starwood Question
Post by: chayal101 on August 20, 2017, 12:53:44 AM
SPG pay your age promo.. Anyone used this promo for Miami hotels, do the hotels honor promo at check-in?
Title: Re: Starwood Question
Post by: davidmal on August 20, 2017, 01:13:25 AM
SPG pay your age promo.. Anyone used this promo for Miami hotels, do the hotels honor promo at check-in?
I think it worked for suites but only for 2nd night or something like fhat
Title: Re: Starwood Question
Post by: curly on August 21, 2017, 12:44:39 PM
Looking for about 20,000 starwood points for a stay next week, I have UR points. Is there a way to transfer efficiently or am I better off purchasing the SPG points on their website?
Title: Re: Starwood Question
Post by: keemster26 on August 21, 2017, 12:45:24 PM
Looking for about 20,000 starwood points for a stay next week, I have UR points. Is there a way to transfer efficiently or am I better off purchasing the SPG points on their website?
Must be same address.
Title: Re: Starwood Question
Post by: curly on August 21, 2017, 12:48:04 PM
Must be same address.

Same address ? The Chase points are in my name
Title: Re: Starwood Question
Post by: keemster26 on August 21, 2017, 12:49:11 PM
Same address ? The Chase points are in my name
Sorry. Thought you were asking about transferring spg
Title: Re: Starwood Question
Post by: mochjas on August 21, 2017, 01:07:59 PM
Looking for about 20,000 starwood points for a stay next week, I have UR points. Is there a way to transfer efficiently or am I better off purchasing the SPG points on their website?
you can transfer UR to marriot to spg @ 3 UR to 1 spg but that is not efficient
Title: Re: Starwood Question
Post by: Downtown on August 21, 2017, 07:06:17 PM
How do I know if a hotel is considered a convention hotel?
Title: Re: Starwood Question
Post by: mochjas on April 19, 2018, 07:06:08 PM
Just booked an SPG 50 rate for the first time. Has anyone done it recently? I heard conflicting reports on whether you earn points on the cash part. Any recent data points would be appreciated,
Title: Re: Starwood Question
Post by: shapsam on May 05, 2018, 10:12:26 PM
If you have gold status through the Amex Platinum, what happens if you close the card?
Title: Re: Starwood Question
Post by: keemster26 on May 05, 2018, 10:21:51 PM
If you have gold status through the Amex Platinum, what happens if you close the card?
You will lose it as soon as your status expires
Title: Re: Starwood Question
Post by: SamCan on May 07, 2018, 10:00:02 AM
The free night offered by the new Chase card, can it be used for a standard room only? Or it can be used at an upgraded hotel room as long as the points redemption on that room is under 35k?
Title: Re: Starwood Question
Post by: mordechain on May 07, 2018, 10:45:19 AM
IME, it has lasted for at least a year after I closed the card
Title: Re: Starwood Question
Post by: golan on May 07, 2018, 11:56:58 AM
I have 132 nights this year with marriott anyone know what type of plat status I will get come August? and will there be rollover like they had previously? Thanks!
Title: Re: Starwood Question
Post by: mochjas on May 23, 2018, 07:24:26 AM
Just booked an SPG 50 rate for the first time. Has anyone done it recently? I heard conflicting reports on whether you earn points on the cash part. Any recent data points would be appreciated,
update: you do earn points and it counts for promo nights as well
Title: Re: Starwood Question
Post by: noturbizniss on June 05, 2018, 04:28:03 PM
A friend of mine wants to book my hotel in Italy on his spg/Marriott account to get himself Platinum status. He would add me as a second and I'd check in and then wife would come after.

I saw this in Rick Steves Venice book and now I'm concerned that maybe it's not such a good idea of they start asking questions. (https://uploads.tapatalk-cdn.com/20180605/10a81c67f67db775f0529e061daf10f0.jpg)
Title: Re: Starwood Question
Post by: mochjas on June 05, 2018, 05:34:33 PM
I wouldnt worry too much as the book says. Worse comes to worse you wont get the benefits but you will be allowed to check in.
Title: Re: Starwood Question
Post by: noturbizniss on June 05, 2018, 06:57:38 PM
I wouldnt worry too much as the book says. Worse comes to worse you wont get the benefits but you will be allowed to check in.
They won't charge me for not having the original booker and having a different second person?
Title: Re: Starwood Question
Post by: mochjas on June 05, 2018, 07:06:27 PM
They won't charge me for not having the original booker and having a different second person?
no your name is on the reservation you can check in. The only thing they can do is deny benefits until AH comes.

As for the second guest. Leave your wife on the side, get the room and then bring her in. No need to register her. They don't check ID every time someone goes in and out of a hotel
Title: Re: Starwood Question
Post by: noturbizniss on June 05, 2018, 07:30:57 PM
no your name is on the reservation you can check in. The only thing they can do is deny benefits until AH comes.

As for the second guest. Leave your wife on the side, get the room and then bring her in. No need to register her. They don't check ID every time someone goes in and out of a hotel
So if I go check in with a carry on and a suitcase while she sits on the street or lobby, then I go to room and come back for her with her carryon and suitcase then all should be good?
Title: Re: Starwood Question
Post by: mochjas on June 05, 2018, 07:35:02 PM
So if I go check in with a carry on and a suitcase while she sits on the street or lobby, then I go to room and come back for her with her carryon and suitcase then all should be good?
absolutely
Title: Re: Starwood Question
Post by: noturbizniss on June 05, 2018, 10:21:17 PM
Thanks
absolutely
Title: Re: Starwood Question
Post by: chaimdasap on June 06, 2018, 03:53:30 PM
Can you gift an spg reservation, and still receive the 5th night free?
Title: Re: Starwood Question
Post by: mochjas on June 06, 2018, 03:59:11 PM
Can you gift an spg reservation, and still receive the 5th night free?
i don't think you can officially gift an SPG reservation.
Title: Re: Starwood Question
Post by: Wizmanison on June 18, 2018, 08:35:53 PM
Any DP's on booking SPG reservation through UR portal and receiving status benefits (upgrade) by calling and having them add reservation to your SPG account or emailing hotel property in advance? If it helps the account would have platinum status. Would prefer to not rely on getting there and hoping they add my status to the reservation once at check in desk...
Title: Re: Starwood Question
Post by: mochjas on June 18, 2018, 08:41:12 PM
Any DP's on booking SPG reservation through UR portal and receiving status benefits (upgrade) by calling and having them add reservation to your SPG account or emailing hotel property in advance? If it helps the account would have platinum status. Would prefer to not rely on getting there and hoping they add my status to the reservation once at check in desk...
DPs wouldn't help unless you ask for the specific hotel. It's YMMV and officially status is not recognized if you don't book through SPG
Title: Re: Starwood Question
Post by: Wizmanison on June 18, 2018, 08:44:05 PM
DPs wouldn't help unless you ask for the specific hotel. It's YMMV and officially status is not recognized if you don't book through SPG
Understood. Thank you! Hotel was for the BOB SR or LM on the unlikely chance one who reads this has any experience...
Title: Re: Starwood Question
Post by: CS1 on June 19, 2018, 04:06:05 PM
Can you gift an spg reservation, and still receive the 5th night free?

when you check in for the 4 nights at the front desk, that is when they can add on the 5th night free.
Title: Re: Starwood Question
Post by: Pesach on June 21, 2018, 01:19:39 AM
can you transfer from the Marriott nights and flights  package to a different united account under someone eases name not yours? in order to take advantage of his  expanded united saver availability that he has from having the united credit card ?
Title: Re: Starwood Question
Post by: Pesach on July 19, 2018, 06:29:35 PM
i have 30k spg in one account and i want to transfer it into my marriot account. the problem is my marriott account is already linked up to a spg account. i dont have  the 5 days time to wait for the  transfer between spg accounts and my spg account is not even 30 days old anyway, can I link up a new spg account to my already linked up marriott? or can I delink my old spg account and put this new one in instead? thanks
Title: Re: Starwood Question
Post by: Pesach on July 24, 2018, 06:42:39 PM
The above referenced  account is currently inaccessible as there are strong indicators that multiple accounts were created and are being controlled by the same person and were created to override SPG® Program parameters.
 
Some recent Starpoint purchases were flagged in our system as there are requests entered on each account to have the purchased points transferred to your account.
 
The accounts have the same surname and mailing address that is on your Platinum account profile. A request to legitimize the accounts was sent to each of individual email address.
 
Please submit a valid, government issued picture ID bearing your name and current mailing address via return email.
 
Please conceal the identification number itself as we do not require that information.  We only need to confirm your name and mailing address to legitimize the account.
 
Each account will need to be legitimized before all accounts can be released. I just got this email when attempting to transfer from multiple accounts
Title: Re: Starwood Question
Post by: mochjas on July 24, 2018, 06:43:32 PM
The above referenced  account is currently inaccessible as there are strong indicators that multiple accounts were created and are being controlled by the same person and were created to override SPG® Program parameters.
 
Some recent Starpoint purchases were flagged in our system as there are requests entered on each account to have the purchased points transferred to your account.
 
The accounts have the same surname and mailing address that is on your Platinum account profile. A request to legitimize the accounts was sent to each of individual email address.
 
Please submit a valid, government issued picture ID bearing your name and current mailing address via return email.
 
Please conceal the identification number itself as we do not require that information.  We only need to confirm your name and mailing address to legitimize the account.
 
Each account will need to be legitimized before all accounts can be released. I just got this email when attempting to transfer from multiple accounts
What is your question?
Title: Re: Starwood Question
Post by: Pesach on July 24, 2018, 10:49:03 PM
has anyone had this issue before? my problem is that even though I did send proof of identity I signed up making spg accounts using random first names ,even with the same last name and the address  on each account I created it still  might not match up to the identities I emailed them, as the first name is different on the account then the actual passport . also,what happens if I spent 1967 dollars  to buy spg points on sale and Starwood decides to close my account ? would they give me a refund or would I have to  do a chargeback with amex?
Title: Re: Starwood Question
Post by: Yehuda25 on August 14, 2018, 12:57:03 AM
has anyone had this issue before? my problem is that even though I did send proof of identity I signed up making spg accounts using random first names ,even with the same last name and the address  on each account I created it still  might not match up to the identities I emailed them, as the first name is different on the account then the actual passport . also,what happens if I spent 1967 dollars  to buy spg points on sale and Starwood decides to close my account ? would they give me a refund or would I have to  do a chargeback with amex?
sounds shady, English please?
Title: Re: Starwood Question
Post by: ludmila on August 14, 2018, 02:22:20 AM
has anyone had this issue before? my problem is that even though I did send proof of identity I signed up making spg accounts using random first names ,even with the same last name and the address  on each account I created it still  might not match up to the identities I emailed them, as the first name is different on the account then the actual passport . also,what happens if I spent 1967 dollars  to buy spg points on sale and Starwood decides to close my account ? would they give me a refund or would I have to  do a chargeback with amex?
You used random first names? Is it more than one ?
Title: Re: Starwood Question
Post by: Yehuda25 on August 14, 2018, 05:14:15 PM
is it too late to move spg-spg? meaning if i start the process now...
Title: Re: Starwood Question
Post by: zagguru on August 14, 2018, 10:02:59 PM
is it too late to move spg-spg? meaning if i start the process now...

No
Title: Re: Starwood Question
Post by: Yehuda25 on August 14, 2018, 10:04:41 PM
No
any shot in doing if if the accounts have only been at the same address for 15 days?
Title: Re: Starwood Question
Post by: zagguru on August 14, 2018, 10:06:39 PM
any shot in doing if if the accounts have only been at the same address for 15 days?

I did, but they asked for a utility bill with the names
Title: Re: Starwood Question
Post by: Yehuda25 on August 14, 2018, 10:17:01 PM
I did, but they asked for a utility bill with the names
ok thanks.
Title: Re: Starwood Question
Post by: moish on August 15, 2018, 06:21:06 PM
Is it harder to do after it turns into Marriott?
Title: Re: Starwood Question
Post by: CZ60 on December 02, 2018, 08:35:15 PM
So I'm trying to book a 5 night stay to get 5th night free. I see each night individually available but when I string them together, it isn't available. I called and they said one of the 5 nights isn't available by points. I then successfully booked each night individually. Called and they said no to combining reservations to get 5th free. (I'm going to try 20x before I give up).

Anyone else have this experience and if so, what was outcome?
Title: Re: Starwood Question
Post by: Yehuda25 on December 03, 2018, 12:45:01 AM
So I'm trying to book a 5 night stay to get 5th night free. I see each night individually available but when I string them together, it isn't available. I called and they said one of the 5 nights isn't available by points. I then successfully booked each night individually. Called and they said no to combining reservations to get 5th free. (I'm going to try 20x before I give up).

Anyone else have this experience and if so, what was outcome?
usually very hard to do something like this unfortunately
Title: Re: Starwood Question
Post by: peacenlove613 on December 05, 2018, 09:32:30 PM
Is it still possible to book upgraded rooms or suites with points? SPG used to be able to do it if you called them but I just tried and they said they had no idea what I was talking about. Was this list in the merger?
Title: Re: Starwood Question
Post by: gubevo18 on December 19, 2018, 08:28:37 AM
Any plats interested in booking a paid stay on their account for a friend of mine PM me..
Will be before the end of the year
Title: Re: Starwood Question
Post by: mochjas on December 19, 2018, 08:35:58 AM
Any plats interested in booking a paid stay on their account for a friend of mine PM me..
Will be before the end of the year
@@yehuda
Title: Re: Starwood Question
Post by: CS1 on December 20, 2018, 10:15:27 AM
Is it still possible to book upgraded rooms or suites with points? SPG used to be able to do it if you called them but I just tried and they said they had no idea what I was talking about. Was this list in the merger?

most locations only allow upgrades or suites with a "suite night upgrade" certificate or with cash. Otherwise they will allow it for Platinum for a free upgrade, however in my experience, not with additional points.
Title: Re: Starwood Question
Post by: yelped on December 20, 2018, 11:34:39 AM
I thought you could pay double the points for a suite? I had that option with the old SPG a few times. You have to call in for that.
Title: Re: Starwood Question
Post by: peacenlove613 on December 23, 2018, 11:37:25 PM
I thought you could pay double the points for a suite? I had that option with the old SPG a few times. You have to call in for that.
That’s how it used to be. I don’t think that works anymore. I’ve called multiple times and the reps never heard of it. :(
Also some properties have the option to book upgraded rooms or suites directly online with points.
Title: Re: Starwood Question
Post by: yitzyul on December 26, 2018, 08:21:16 PM
CanI change name of confirmed reservation? Not add a guest but actual name of reservation, so I can get credit for the stay?
Title: Re: Starwood Question
Post by: yitzyul on December 27, 2018, 04:10:48 PM
CanI change name of confirmed reservation? Not add a guest but actual name of reservation, so I can get credit for the stay?
Bump
Title: Re: Starwood Question
Post by: mochjas on December 27, 2018, 04:12:22 PM
Bump
no make the stay under your name if you want credit
Title: Re: Starwood Question
Post by: yitzyul on December 27, 2018, 04:22:40 PM
no make the stay under your name if you want credit
Will they allow a name change?
Title: Re: Starwood Question
Post by: mochjas on December 27, 2018, 04:26:59 PM
Will they allow a name change?
no
Title: Re: Starwood Question
Post by: Luvtotravel on December 28, 2018, 11:04:42 AM
has spg stopped allowing merging of accounts at one address?
Title: Re: Starwood Question
Post by: shmielyosef on January 01, 2019, 07:53:02 AM
I'm having a hard time getting any points availability when searching in either spg or marriott app. Tried a few different cities and different dates.  Anyone else having issues?
Title: Re: Starwood Question
Post by: mochjas on January 01, 2019, 08:18:32 AM
I'm having a hard time getting any points availability when searching in either spg or marriott app. Tried a few different cities and different dates.  Anyone else having issues?
yes use a computer or call