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DansDeals Forum => Up In The Air => Topic started by: mdrills on April 30, 2014, 10:35:56 PM

Title: Southwest questions
Post by: mdrills on April 30, 2014, 10:35:56 PM
It seems like there isnt a master southwest thread.
Is it more worth it to transfer 9K UR points to get to my allotted points needed or buy $100 worth of SW GCs at Lowes and get 500 points for it
Title: Re: Southwest questions
Post by: @Yehuda on April 30, 2014, 11:01:09 PM
Most SW q's are discussed in the SW threads in the CC board (for one reason or another). A quick search in this board would have found you a 2-3 general SW threads that were started, although they are not long. Why not just post your Q there instead of making yet another thread?

UR are valued at 1.6 so 9K=$144. The Lowes idea costs you $100 but gets you 500UR=$8. $100-8=$92. Makes more sense to buy the gc than to use UR even if you didn't get 5x points.
Then again, I've been known to unwisely use UR for things so I wouldn't have to spend money out of pocket.
Title: Re: Southwest questions
Post by: Chapshnell on May 03, 2014, 09:33:33 PM
I was targeted to link my A+ rewards & my southwest account & they gave me 750 rapid rewards.. I dont have a link but I challenge the gurus out there to find it
Title: Re: Southwest questions
Post by: aradisc on May 03, 2014, 09:50:10 PM
I was targeted to link my A+ rewards & my southwest account & they gave me 750 rapid rewards.. I dont have a link but I challenge the gurus out there to find it

I got the same. Wondering if they'll honor the bonus if my A+ account was empty.
Title: Re: Southwest questions
Post by: Chapshnell on May 03, 2014, 10:30:37 PM
I also didnt have any points in there. time will tell
Title: Re: Southwest questions
Post by: Galitzyaner on May 11, 2014, 03:45:38 PM
I'd like to book an AirTran ticket on a Wanna Get Away fare with Southwest Rapid Rewards.
There are three flights per day on this route, two in the morning and one in the evening. I want to fly the evening flight, however only the morning flights are available for the cheap Wanna Get Away price, the evening flight is sold out.

Considering the lenient cancellation policy of Southwest, if I book an earlier flight and show up 20 minutes to the flight, what are the chances they'll put me in the evening flight?  Will they charge me extra?

TIA
Title: Re: Southwest questions
Post by: avrumy on May 11, 2014, 04:06:48 PM
I'd like to book an AirTran ticket on a Wanna Get Away fare with Southwest Rapid Rewards.
There are three flights per day on this route, two in the morning and one in the evening. I want to fly the evening flight, however only the morning flights are available for the cheap Wanna Get Away price, the evening flight is sold out.

Considering the lenient cancellation policy of Southwest, if I book an earlier flight and show up 20 minutes to the flight, what are the chances they'll put me in the evening flight?  Will they charge me extra?

TIA
They will generally charge you the dif in points which usually is like 36,000 points or more.
Title: Re: Southwest questions
Post by: night-owl on May 15, 2014, 08:40:43 PM
When booking a SW RT flight am I better off doing it as 2 OW like BA or there's no difference?
Title: Re: Southwest questions
Post by: Dr Moose on May 15, 2014, 08:44:22 PM
When booking a SW RT flight am I better off doing it as 2 OW like BA or there's no difference?
IMO, better to do 2 OW
Title: Re: Southwest questions
Post by: ReadsTheT&C on May 15, 2014, 08:45:11 PM
When booking a SW RT flight am I better off doing it as 2 OW like BA or there's no difference?
I've found it helpful when using my companion pass to book as two one ways.  It just gives you more freedom to change/cancel.
Title: Re: Southwest questions
Post by: @Yehuda on May 15, 2014, 09:47:27 PM
I never had an issue with booking RTs.
Title: Re: Southwest questions
Post by: CS1 on May 19, 2014, 01:33:04 PM
Nice news today. More SW flights added onto their schedule from Dallas. Some intro $79 and $99 one-ways -- some now, and some in the fall:
Link: https://screen.yahoo.com/southwest-airlines-extends-flight-schedule-164400814.html
Title: Re: Southwest questions
Post by: Chapshnell on May 24, 2014, 09:45:48 PM
https://smallbusiness.yahoo.com/advisor/southwest-airlines-recovery-surprise-180056467.html
Title: Re: Southwest questions
Post by: HDS on July 07, 2014, 04:27:27 PM
Not sure of the best place to post this - need an urgent response. My friend's grandmother is fading.

Can I safely book him using my SW points?
Title: Re: Southwest questions
Post by: ReadsTheT&C on July 07, 2014, 06:54:43 PM
Not sure of the best place to post this - need an urgent response. My friend's grandmother is fading.

Can I safely book him using my SW points?
sure, I book friends/family all the time.  Once upon a time, he could have gotten a bereavement fare but those days are nearly gone.  I think Delta is the only airline that still has the program.
Title: Re: Southwest questions
Post by: george on July 07, 2014, 06:55:04 PM
Not sure of the best place to post this - need an urgent response. My friend's grandmother is fading.

Can I safely book him using my SW points?
What do you mean by "safely"?
Title: Re: Southwest questions
Post by: jaywhy on July 07, 2014, 07:40:20 PM
Not sure of the best place to post this - need an urgent response. My friend's grandmother is fading.

Can I safely book him using my SW points?
SW could care less.
Title: Re: Southwest questions
Post by: HDS on July 07, 2014, 09:33:52 PM
Tyvm one and all.
Title: Re: Southwest questions
Post by: @Yehuda on August 14, 2014, 11:31:30 AM
Just created a wiki.

The free hot chocolate on SW flights is Kosher. It's Nestle and has an OU-D as you can see in my pics and they didn't add anything else to it but hot water. I imagine they use the same hot chocolate on all their routes, but that's just an assumption.

(http://i.imgur.com/oFINC5w.jpg?1)
(http://i.imgur.com/KERwnuQ.jpg?1)
Title: Re: Southwest questions
Post by: smiley face on August 28, 2014, 04:24:50 PM
Want to plan a mini vacation sometime before my companion pass expires (dec. 2014).
What are my best options leaving from NYC? I have 110k miles .
Thanks
Title: Re: Southwest questions
Post by: stmark on August 28, 2014, 04:30:42 PM
I am in the same spot (cp expiring in December).  Im thinking chicago for thanksgiving and denver for a ski trip, both have direct flights from LGA.
Title: Re: Southwest questions
Post by: 12HRS on August 28, 2014, 07:56:52 PM
Want to plan a mini vacation sometime before my companion pass expires (dec. 2014).
What are my best options leaving from NYC? I have 110k miles .
Thanks

check out the new international locations.
Title: Re: Southwest questions
Post by: AJK on August 30, 2014, 09:20:19 PM
If I booked the below flight and then "missed" the connection (Shallot's run!), would WN rebook me on a (significantly) later connection?

(http://i.gyazo.com/5e40313ba734fb0d8a8c5104aab79114.png)
Title: Re: Southwest questions
Post by: @Yehuda on August 30, 2014, 09:29:47 PM
If I booked the below flight and then "missed" the connection (Shallot's run!), would WN rebook me on a (significantly) later connection?

(http://i.gyazo.com/5e40313ba734fb0d8a8c5104aab79114.png)
My only experience with missing a SW flight (sorry, I don't like WN) was that they put us on the next flight, which happened to be the next morning. Gate agent seemed nice though and was trying offer us flights that left sooner but went to other airports, so maybe they do have some flexibility.

Also, isn't MDW far from the Jewish area?
Title: Re: Southwest questions
Post by: AJK on August 30, 2014, 09:57:45 PM
MDW is about a 45 min drive vs. a 20-25 min drive from ORD.

But when you're paying 14K for two people round trip, you make do :)
Title: Re: Southwest questions
Post by: @Yehuda on August 30, 2014, 10:25:11 PM
MDW is about a 45 min drive vs. a 20-25 min drive from ORD.

But when you're paying 14K for two people round trip, you make do :)
Oh, not too far.

Of course :)
Title: Re: Southwest questions
Post by: ad120 on September 01, 2014, 12:00:37 AM
I fly SWA all the time!
They can reacommodate you on a later flight that is to your liking. As per my request,  I was recently re booked BNA to EWR on a flight 24 hrs later than I was scheduled due to a 2 hour delay.
Title: Re: Southwest questions
Post by: ad120 on September 01, 2014, 12:04:09 AM
Want to plan a mini vacation sometime before my companion pass expires (dec. 2014).
What are my best options leaving from NYC? I have 110k miles .
Thanks
BWI
That being said, it really depends on what you are interested in seeing. I find that LGA almost always requires the most points. I'd say EWR>PHL>ISP> LGA
Title: Re: Southwest questions
Post by: AJK on September 01, 2014, 12:59:10 AM
I fly SWA all the time!
They can reacommodate you on a later flight that is to your liking. As per my request,  I was recently re booked BNA to EWR on a flight 24 hrs later than I was scheduled due to a 2 hour delay.

Yeah, there you had a delay. I'm thinking about creating a delay for myself :)
Title: Re: Southwest questions
Post by: @Yehuda on September 05, 2014, 03:35:12 PM
Since SW's award chart is based on the cash value of a flight, it shouldn't matter whether you pay with cash or points in terms of your actual cost, right? Meaning - there's no difference if you pay $100 for a flight or 7000 points for a flight (if that's the right conversion) - you didn't miss out on using your miles for a better redemption. Correct?
Title: Re: Southwest questions
Post by: Chapshnell on September 05, 2014, 03:53:02 PM
Redeeming miles is slightly better but then you dont earn any.
Personally the way I did it is I would use up all the 110k SW points I had & from now on either I'll buy Chase UR at 1.45 or so or ill just pay straight up. Cant get chase points as I was kicked out for no reason. (They claim I had too much credit with them, no transfers to other names etc)
Title: Re: Southwest questions
Post by: @Yehuda on September 05, 2014, 04:08:35 PM
Redeeming miles is slightly better but then you dont earn any.
How do you figure? Good point with earning when you pay, I would think that makes paying technically more valuable. (Obviously using miles you got for free is the best way to go.)
Title: Re: Southwest questions
Post by: @Yehuda on September 05, 2014, 04:33:49 PM
Since SW's award chart is based on the cash value of a flight, it shouldn't matter whether you pay with cash or points in terms of your actual cost, right? Meaning - there's no difference if you pay $100 for a flight or 7000 points for a flight (if that's the right conversion) - you didn't miss out on using your miles for a better redemption. Correct?
AJK? ilherman? You guys are always the reliable $-to-miles calculators. Any help?
Title: Re: Southwest questions
Post by: AJK on September 05, 2014, 04:38:16 PM
With WN, you're actually generally getting a better value than 1.43 by redeeming points (Chapshnell deleted his/her post saying 1.43), because you only pay the base fare equivalent in points + the security tax of $5.60 (used to be $2.50), and not the other taxes, like excise tax, segment fee, etc.

The below works out to be ~1.67.

ETA:

(http://i.gyazo.com/97aaba4438219b0895988497d31cdded.png)

(http://i.gyazo.com/82c08bc1eea15c106501f57188e8f788.png)
Title: Re: Southwest questions
Post by: Chapshnell on September 05, 2014, 04:42:23 PM
Actually, I think. 0.017007534983854

A $237 flight they want 13,935 SW Miles
Title: Re: Southwest questions
Post by: @Yehuda on September 05, 2014, 04:50:35 PM
With WN, you're actually generally getting a better value than 1.43 by redeeming points (Chapshnell deleted his/her post saying 1.43), because you only pay the base fare equivalent in points + the security tax of $5.60 (used to be $2.50), and not the other taxes, like excise tax, segment fee, etc.

The below works out to be ~1.67.
Thanks for explaining with the example. But how do you calculate it with the 932 points you get for paying cash in that example?
Title: Re: Southwest questions
Post by: @Yehuda on September 06, 2014, 10:50:02 PM
Actually, I think. 0.017007534983854

A $237 flight they want 13,935 SW Miles
But you have to remove the $5.60 you pay even when booking with miles and the amount of miles you earn by paying cash, which is how I realize AJK came up with his math.

So, you normally get ~1.67 cpp when booking with miles, but if there was a big sale or something and your cpp dropped down to something like 1.25 let's say, then it would be worth it to pay with cash, right? Like Dan said in the recent DDMS post about redemption value - not to redeem if you aren't getting at least a certain cpp that you establish your point are worth.
Title: Re: Southwest questions
Post by: AJK on September 06, 2014, 11:28:55 PM
You're missing the point. If there is a sale, that'd be the same sale for revenue and/or award, because it's a revenue based program.
Title: Re: Southwest questions
Post by: @Yehuda on September 07, 2014, 12:05:20 AM
You're missing the point. If there is a sale, that'd be the same sale for revenue and/or award, because it's a revenue based program.
I know. Sale was the wrong word. I meant if you could get your ticket for less than it costs such as via a discounted GC.
Title: Re: Southwest questions
Post by: @Yehuda on October 05, 2014, 09:58:35 AM
If I book someone a paid ticket from my account and put my FFN in the reservation, any chance I'll get the miles?
Title: Re: Southwest questions
Post by: MEIR613 on October 05, 2014, 10:11:14 AM
No
Title: Re: Southwest questions
Post by: @Yehuda on October 05, 2014, 10:14:21 AM
That's what I figured.

Better Q:
My wife (who is my CP) needs to fly alone. I have travel funds that are linked to my name and it won't let me use them on her res. If I book the ticket for myself (use the travel funds) and add my wife as my CP and then I just skip the flight, would that work? She wouldn't lose her ticket if I don't show, correct?
Title: Re: Southwest questions
Post by: AJK on October 05, 2014, 11:04:59 AM
Companion cannot fly without the holder of the CP.
Title: Re: Southwest questions
Post by: @Yehuda on October 05, 2014, 11:06:33 AM
Companion cannot fly without the holder of the CP.
But what would happen? She won't be allowed to checkin?
Title: Re: Southwest questions
Post by: AJK on October 05, 2014, 11:25:51 AM
WN boarding systems check that CP holder checked in at jetway. If not, companion will be denied boarding.

They're not idiots.
Title: Re: Southwest questions
Post by: Dr Moose on October 05, 2014, 11:31:34 AM
WN boarding systems check that CP holder checked in at jetway. If not, companion will be denied boarding.

They're not idiots.
can she use the CP's boarding pass?
Title: Re: Southwest questions
Post by: @Yehuda on October 05, 2014, 11:33:37 AM
WN boarding systems check that CP holder checked in at jetway. If not, companion will be denied boarding.
Do you mean they want to see that I boarded before she is allowed to board? I'm pretty sure we've boarded at the same time before and I handed her boarding pass to the agent before mine.

can she use the CP's boarding pass?
I would think they look at the name.
Title: Re: Southwest questions
Post by: AJK on October 05, 2014, 12:41:05 PM
can she use the CP's boarding pass?

How would that help? Even if would work, and she wouldn't get thrown in jail, WN will simply charge him his travel funds, which he's lookig to avoid.

Do you mean they want to see that I boarded before she is allowed to board? I'm pretty sure we've boarded at the same time before and I handed her boarding pass to the agent before mine.

The reconciliation happens before doors close, AFAIK.
Title: Re: Southwest questions
Post by: David R on October 05, 2014, 01:44:34 PM
That's what I figured.

Better Q:
My wife (who is my CP) needs to fly alone. I have travel funds that are linked to my name and it won't let me use them on her res. If I book the ticket for myself (use the travel funds) and add my wife as my CP and then I just skip the flight, would that work? She wouldn't lose her ticket if I don't show, correct?
Very risky and dishonest, but could work: she finds a random passenger who did not check luggage about to board the same flight and gives him your boarding pass. The other passenger can then try for a refund or to use the funds for a later flight.
Title: Re: Southwest questions
Post by: ReadsTheT&C on October 05, 2014, 02:37:37 PM
Very risky and dishonest, but could work: she finds a random passenger who did not check luggage about to board the same flight and gives him your boarding pass. The other passenger can then try for a refund or to use the funds for a later flight.
If you have an androgynous or uncommon religious name you should be fine.  Good luck finding a random passenger who is willing to go in on these shenanigans though.
Title: Re: Southwest questions
Post by: night-owl on October 05, 2014, 04:35:45 PM
If i'm travelling with children do I have to bother doing the auto check-in script or we get to board between A & B anyway?
Title: Re: Southwest questions
Post by: @Yehuda on October 05, 2014, 09:55:22 PM
If i'm travelling with children do I have to bother doing the auto check-in script or we get to board between A & B anyway?
You get to board in between A&B (although I think officially only if you have children under a certain age - not sure what age).
Title: Re: Southwest questions
Post by: @Yehuda on October 05, 2014, 09:57:54 PM
Very risky and dishonest, but could work: she finds a random passenger who did not check luggage about to board the same flight and gives him your boarding pass. The other passenger can then try for a refund or to use the funds for a later flight.
Yeah, too much of a to-do.

The reconciliation happens before doors close, AFAIK.
I'll be at the airport going on a different flight. I can't just checkin at the SW desk with her and then just not board? Even if they do a reconciliation before the doors close, what are they going to do - kick her off the flight?
Title: Re: Southwest questions
Post by: AJK on October 05, 2014, 09:58:50 PM
Exactly.
Title: Re: Southwest questions
Post by: @Yehuda on October 05, 2014, 10:04:28 PM
Exactly.
Daaaang. Have you heard of any reports of this or is it an assumption? I wonder if I can get my travel funds extended. Or else I'll just have to take off from work and fly somewhere Southwesty before February.
Title: Re: Southwest questions
Post by: David R on October 05, 2014, 10:45:07 PM
Exactly.
Wow, considering that Southwest does not assign seats, that could be tedious if she does not come forward when called.
Title: Re: Southwest questions
Post by: 12HRS on October 05, 2014, 11:08:38 PM
Yeah, too much of a to-do.
I'll be at the airport going on a different flight. I can't just checkin at the SW desk with her and then just not board? Even if they do a reconciliation before the doors close, what are they going to do - kick her off the flight?

Can't you both check in together, put the luggage under your name, then after you are both through security what happens if she tells them that she won't be able to fly all of a sudden but that you still want to fly. then she flys on your name? probably get you arrested if you get caught?
Title: Re: Southwest questions
Post by: Lou Bob on October 06, 2014, 10:56:56 AM
After waiting so long, Southwest is finally starting up the direct LGA-DAL flights (Nov 2)

What's crazy is the amount of miles you can use for such a trip.
I see Nov 3-5 pricing out at 12,112 miles round trip direct both ways.
Other Airlines get you into dfw at 20k BA miles or 25k for other airline miles.
Title: Re: Southwest questions
Post by: AJK on October 06, 2014, 11:00:50 AM
First time hearing of this airline called Southwest? They have a revenue based frequent flyer program.
Title: Re: Southwest questions
Post by: Lou Bob on October 06, 2014, 11:07:34 AM
First time hearing of this airline called Southwest? They have a revenue based frequent flyer program.
but until Nov 2,you would not be able to fly direct for so little.
Point wasn't to bring a new airline to your attention, nor was it to tell you that they are starting a new route. And wasn't to inform about their program either.
Just pointing out that it's finally here, and it's awesome
Title: Re: Southwest questions
Post by: AJK on October 06, 2014, 11:12:59 AM
nor was it to tell you that they are starting a new route.


Could have fooled me.

After waiting so long, Southwest is finally starting up the direct LGA-DAL flights (Nov 2)

Title: Re: Southwest questions
Post by: Lou Bob on October 06, 2014, 11:15:51 AM

Could have fooled me.


Should have written "after waiting for so long since their announcement". My bad
Title: Re: Southwest questions
Post by: AJK on October 06, 2014, 11:17:27 AM
Actually, I think it's noteworthy to mention the new route. I'm just not as surprised that WN has (i) cheap fares, (ii) on an introductory route.
Title: Re: Southwest questions
Post by: moishatdansdeals on October 06, 2014, 04:00:08 PM
If I fly Southwest with a companion (pass), then I (the account holder) change my flight, will they realize and not let the companion fly without the holder, or do they say that and actually not realize.

I ask this because I have flown with a companion a few times and I do not recall southwest ever asking about the companion pass. Now I have the flights booked and need to change my flight. Only my flight.

Any advice appreciated.
Title: Re: Southwest questions
Post by: Joe4007 on October 06, 2014, 04:04:30 PM
If I fly Southwest with a companion (pass), then I (the account holder) change my flight, will they realize and not let the companion fly without the holder, or do they say that and actually not realize.

I ask this because I have flown with a companion a few times and I do not recall southwest ever asking about the companion pass. Now I have the flights booked and need to change my flight. Only my flight.

Any advice appreciated.
http://forums.dansdeals.com/index.php?topic=40926.msg932337#msg932337
Title: Re: Southwest questions
Post by: myb821 on October 06, 2014, 04:07:58 PM
If I fly Southwest with a companion (pass), then I (the account holder) change my flight, will they realize and not let the companion fly without the holder, or do they say that and actually not realize.

I ask this because I have flown with a companion a few times and I do not recall southwest ever asking about the companion pass. Now I have the flights booked and need to change my flight. Only my flight.

Any advice appreciated.
why not look up like ten freaking posts are u kidding!!!!!!!
Title: Re: Southwest questions
Post by: moishatdansdeals on October 06, 2014, 04:48:55 PM
why not look up like ten freaking posts are u kidding!!!!!!!
Ay, I skimmed. Clearly I could have been more efficient with time; and the time of others. I apologize.

Thank you, and the others for your (advice) time.

Title: Re: Southwest questions
Post by: @Yehuda on October 06, 2014, 05:56:29 PM
Thank you, and the others for your (advice) time.
Although, I'm not convinced it'll be a problem...
But my wife would never agree to fly in this scenario and take the chance.
Title: Re: Southwest questions
Post by: night-owl on October 06, 2014, 08:44:40 PM
You get to board in between A&B (although I think officially only if you have children under a certain age - not sure what age).
If your flying with a child under 5 you get to board between A and B.
Title: Re: Southwest questions
Post by: @Yehuda on October 23, 2014, 08:50:31 PM
Is SW flying out of JFK now???

Title: Re: Southwest questions
Post by: TimT on October 23, 2014, 08:55:52 PM
Is SW flying out of JFK now???
Not according to their interactive map.
Title: Re: Southwest questions
Post by: smiley face on November 01, 2014, 11:19:25 PM
Did a quick search but couldn't find the answer.
Do I need to pay miles or $ for a ticket for a child under 2?
Title: Re: Southwest questions
Post by: EJB on November 01, 2014, 11:48:18 PM
Did a quick search but couldn't find the answer.
Do I need to pay miles or $ for a ticket for a child under 2?

What did you search for in that "quick" search? "Do I need to pay miles or $ for a ticket for a child under 2?"
Title: Re: Southwest questions
Post by: 12HRS on November 02, 2014, 12:18:28 AM
Did a quick search but couldn't find the answer.
Do I need to pay miles or $ for a ticket for a child under 2?

easy info to find on sw website. either way the answer is no as a lap child. if you want another seat for the child then yes.
Title: Re: Southwest questions
Post by: smiley face on November 02, 2014, 12:36:33 AM
easy info to find on sw website. either way the answer is no as a lap child. if you want another seat for the child then yes.
Thanks! That's what I thought but just wanted to make sure.
What did you search for in that "quick" search? "Do I need to pay miles or $ for a ticket for a child under 2?"
;D
Searched
Infant southwest
Flying infant
Southwest child
Plus a few more
Title: Re: Southwest questions
Post by: @Yehuda on November 03, 2014, 09:19:31 AM
If you use 2 SW vouchers for 1 flight, the system warns you that if you cancel, both vouchers will take on the expiration date of whichever one expires earlier. Is that true?
Title: Re: Southwest questions
Post by: @Yehuda on November 03, 2014, 01:11:08 PM
If you use 2 SW vouchers for 1 flight, the system warns you that if you cancel, both vouchers will take on the expiration date of whichever one expires earlier. Is that true?
Anyone know?
Title: Re: Southwest questions
Post by: @Yehuda on November 04, 2014, 05:04:09 PM
If you use 2 SW vouchers for 1 flight, the system warns you that if you cancel, both vouchers will take on the expiration date of whichever one expires earlier. Is that true?
Bump
Title: Re: Southwest questions
Post by: bb1836 on November 09, 2014, 11:59:39 PM
Anyone ever get an offer from an energy program called Energy Plus? They have some sort of promotion with southwest where you can earn up to 12.5k RR points by switching to there service. All they are is the energy supplier to your local utility company.   ???
Title: Re: Southwest questions
Post by: bb1836 on November 10, 2014, 12:01:03 AM
Bump
I've used 2 vouchers w/o ever receiving such a message...
Title: Re: Southwest questions
Post by: @Yehuda on November 10, 2014, 06:40:26 AM
I've used 2 vouchers w/o ever receiving such a message...
It's not a message sent to you, it's in the fine print on the order confirmation page.
Title: Re: Southwest questions
Post by: bb1836 on November 12, 2014, 09:28:11 AM
Anyone ever get an offer from an energy program called Energy Plus? They have some sort of promotion with southwest where you can earn up to 12.5k RR points by switching to there service. All they are is the energy supplier to your local utility company.   ???
Bump

Thoughts?
Title: Re: Southwest questions
Post by: Novo on November 12, 2014, 11:01:54 AM
Bump

Thoughts?
http://forums.dansdeals.com/index.php?topic=608.msg5827#msg5827
Title: Re: Southwest questions
Post by: Adam101 on November 27, 2014, 02:37:45 PM
What are the cancellation policies of Southwest?
Title: Re: Southwest questions
Post by: beeweegee on November 27, 2014, 02:51:25 PM
What are the cancellation policies of Southwest?
Depends on what you book.

If you book a Wanna Get Away fare with points, it is fully refundable.
Title: Re: Southwest questions
Post by: Adam101 on November 27, 2014, 02:52:04 PM
Depends on what you book.

If you book a Wanna Get Away fare with points, it is fully refundable.
Yes obviously looking at the cheapest fare. It's fully refundable until 24 hours before the flight?
Title: Re: Southwest questions
Post by: gozalim on November 27, 2014, 08:04:46 PM
Depends on what you book.

If you book a Wanna Get Away fare with points, it is fully refundable.
Title: Re: Southwest questions
Post by: ad120 on December 22, 2014, 12:55:41 AM
The hottest domestic route is NYC to MIA.
Southwest is currently to only major US airline that does not fly that route.
The only US airline other than WN that doesn't service MIA/FLL from LGA is United (they have EWR to MIA/FLL/PBI). How long do you think it will take WN to open up a LGA or EWR to FLL route? Do you think they will downgrade service from ISP?
Title: Re: Southwest questions
Post by: Yaalili on December 22, 2014, 01:04:03 AM
The hottest domestic route is NYC to MIA.
Southwest is currently to only major US airline that does not fly that route.
The only US airline other than WN that doesn't service MIA/FLL from LGA is United (they have EWR to MIA/FLL/PBI). How long do you think it will take WN to open up a LGA or EWR to FLL route? Do you think they will downgrade service from ISP?

Alaska, Allegiant, Hawaiian and Sun Country Airlines do not fly NYC to MIA/FLL. Virgin is only seasonal from JFK not LGA. And Southwest serves FLL year round from Islip and has no competition there.
Title: Re: Southwest questions
Post by: ad120 on December 22, 2014, 02:22:59 AM
Alaska, Allegiant, Hawaiian and Sun Country Airlines do not fly NYC to MIA/FLL. Virgin is only seasonal from JFK not LGA. And Southwest serves FLL year round from Islip and has no competition there.
"Major Airline". Allegiant & Sun Country aren't in that category.  As far as I am concerned AS isn't either. You can't be considered a major airline when you service us focused on 8 cities or less or if you service a city every 3rd Wednesday of a month that has 31 days and is a leap year. Additionally,  the airlines you mentioned don't service LGA already.
Title: Re: Southwest questions
Post by: ad120 on December 22, 2014, 02:25:30 AM
WN has no competition at ISP and they have their niche with the Long Islanders. That is not to say they wouldn't be interested in getting involved in the NYC action as well. It's a very profitable route.
Title: Re: Southwest questions
Post by: Mocha on January 10, 2015, 10:31:34 PM
how can I book an award ticket for a child? adult traveling using award from another account. getting error message.
Title: Re: Southwest questions
Post by: MrsZev on January 10, 2015, 11:28:40 PM
how can I book an award ticket for a child? adult traveling using award from another account. getting error message.

What error message are you getting?

I booked my daughter (3yo) on a separate itinerary in case I get my CP before our trip... at some point when I entered her DOB, it prompted me to answer whether this minor is traveling with an adult, and then I had to enter my confirmation number. What are you experiencing?
Title: Re: Southwest questions
Post by: Adam101 on January 14, 2015, 06:42:31 PM
I have a Southwest Rapid Rewards Credit Card. I have 50K points from the sign on bonus. Do the points expire without any activity?
Title: Re: Southwest questions
Post by: TimT on January 14, 2015, 06:47:12 PM
I have a Southwest Rapid Rewards Credit Card. I have 50K points from the sign on bonus. Do the points expire without any activity?
After 24 months of no activity.
http://www.dansdeals.com/archives/36701
Title: Re: Southwest questions
Post by: Adam101 on January 14, 2015, 06:50:21 PM
After 24 months of no activity.
http://www.dansdeals.com/archives/36701
Wow thnx great reference.
Title: Re: Southwest questions
Post by: 3yummyboys on January 14, 2015, 07:17:33 PM
Don't they usually warn you when points are going to expire?
Title: Re: Southwest questions
Post by: Adam101 on January 14, 2015, 07:40:04 PM
Don't they usually warn you when points are going to expire?
Never heard that.  Any confermation?
Title: Re: Southwest questions
Post by: 3yummyboys on January 14, 2015, 07:46:31 PM
Not at all, I do know that AA does it but I thought I remember hearing that SW does too. I could  be mistaken.
Title: Re: Southwest questions
Post by: Adam101 on January 15, 2015, 08:59:24 PM
Is southwest points transferable to any other programs?
Title: Re: Southwest questions
Post by: ah on January 16, 2015, 09:54:43 AM
does booking and canceling an award cause mileage to extend? and yes they warn you 2 months prior of expiration
Title: Re: Southwest questions
Post by: itsyehuda on January 26, 2015, 11:52:43 AM
Southwest cancelled my award flight due to Juno - but the miles have not been placed back into the account. They are allowing rebooking at the same rates. I am going to fly on another airline. Do I need to cancel the reservation or will the points go back automatically if I don't rebook?

I am thinking that if I don't cancel I can use that lower points rate in case I need to fly them, i'm sure there will be more cancellations Wednesday and I can't stay any longer.
Title: Re: Southwest questions
Post by: PPLA on January 29, 2015, 12:02:22 AM
Im having trouble gauging the value of SWA Points.
What would you guys say is the determining factor for SWA on when to use pointa vs cash?
Title: Re: Southwest questions
Post by: TimT on January 29, 2015, 12:09:20 AM
Im having trouble gauging the value of SWA Points.
What would you guys say is the determining factor for SWA on when to use pointa vs cash?
http://www.dansdeals.com/archives/59934
Title: Re: Southwest questions
Post by: CS1 on January 29, 2015, 12:09:48 AM
Im having trouble gauging the value of SWA Points.
What would you guys say is the determining factor for SWA on when to use pointa vs cash?

It depends on your need. I just got a one way FLL > BWI  8 hrs prior to flight and it was less than 6K points.
Title: Re: Southwest questions
Post by: jaywhy on January 29, 2015, 12:49:29 AM
It depends on your need. I just got a one way FLL > BWI  8 hrs prior to flight and it was less than 6K points.
For some reason, that route always seems to have wanna get away fares, even on sold out flights hours before departure.
Title: Re: Southwest questions
Post by: PPLA on January 29, 2015, 04:35:01 PM
,some say [in general for any airline]. keep miles for when the flights are expensive. Being in yeshiva though I am able to book way in advance to avoid high prices lol. Unless last minute vacation. Do you guys agree with this?
Title: Re: Southwest questions
Post by: Yosef_S on January 29, 2015, 04:46:37 PM
,some say [in general for any airline]. keep miles for when the flights are expensive. Being in yeshiva though I am able to book way in advance to avoid high prices lol. Unless last minute vacation. Do you guys agree with this?

I don't understand the question. Are you asking if it makes sense to use miles for expensive flights and to pay with money for cheap fares? Seems like a no-brainer.
Title: Re: Southwest questions
Post by: ad120 on January 30, 2015, 01:04:08 AM
That concept doesn't apply here..
Title: Re: Southwest questions
Post by: Yosef_S on January 30, 2015, 01:06:52 AM
Seems like a no-brainer.

That concept doesn't apply here..

It does apply here, only it refers to the one posting sometimes!!  :)
Title: Re: Southwest questions
Post by: ad120 on January 30, 2015, 02:00:07 AM
It does apply here, only it refers to the one posting sometimes!!  :)
Dude, WN RR reflect the price of the ticket. Expensive ticket require more points...
Title: Re: Southwest questions
Post by: Yosef_S on January 30, 2015, 02:02:23 AM
in general for any airline

He wasn't asking about WN specifically.
Title: Re: Southwest questions
Post by: ad120 on January 30, 2015, 02:22:32 AM
He wasn't asking about WN specifically.
Oh I'm sorry. I must be posting in the wrong thread then  ;)
Title: Re: Southwest questions
Post by: keemster26 on January 30, 2015, 02:26:15 AM
,some say [in general for any airline]. keep miles for when the flights are expensive. Being in yeshiva though I am able to book way in advance to avoid high prices lol. Unless last minute vacation. Do you guys agree with this?
Yes agreed! 😉
Title: Re: Southwest questions
Post by: Yosef_S on January 30, 2015, 02:27:26 AM
Oh I'm sorry. I must be posting in the wrong thread then  ;)

Right. Or he was.  :D
Title: Re: Southwest questions
Post by: PPLA on January 30, 2015, 02:34:05 AM
Lol just realized i wasnt so clear.. but lets ask something more relevant to this discussion. what is your opinions on the best way to utilize points for swa with this new system. Bc they dont have a set amount anymore.
Title: Re: Southwest questions
Post by: @Yehuda on January 30, 2015, 06:36:43 AM
Lol just realized i wasnt so clear.. but lets ask something more relevant to this discussion. what is your opinions on the best way to utilize points for swa with this new system. Bc they dont have a set amount anymore.
Book early.
Title: Re: Southwest questions
Post by: ad120 on January 31, 2015, 10:56:56 PM
Book early.
+1 and periodically check if the price goes down.
Title: Re: Southwest questions
Post by: avadah on February 01, 2015, 02:04:12 AM
How does canceling an award flight work regarding fees and recrediting the miles?
Title: Re: Southwest questions
Post by: jaywhy on February 01, 2015, 07:19:48 AM
How does canceling an award flight work regarding fees and recrediting the miles?
Instant redeposit of the miles. You can choose whether to have the fees refunded or saved for another booking.
Title: Re: Southwest questions
Post by: @Yehuda on February 05, 2015, 10:13:34 AM
Can't pay off the last $14.10 of my flight with vouchers, they want actual cash. I forgot how much that amount normally is, but I thought it was just the $5.60 9/11 fee. Am I wrong?
Title: Re: Southwest questions
Post by: @Yehuda on February 05, 2015, 12:24:15 PM
bump
Can't pay off the last $14.10 of my flight with vouchers, they want actual cash. I forgot how much that amount normally is, but I thought it was just the $5.60 9/11 fee. Am I wrong?

AJ? JY?
Title: Re: Southwest questions
Post by: AJK on February 05, 2015, 12:32:52 PM
If you're on an award, the only fee that should be collected is the security fee.
Title: Re: Southwest questions
Post by: @Yehuda on February 05, 2015, 01:50:55 PM
If you're on an award, the only fee that should be collected is the security fee.
Thanks. It's not an award, though, so the other fees make sense? (The fact that a voucher can't pay for them?)
Title: Re: Southwest questions
Post by: ad120 on February 05, 2015, 10:49:07 PM
Thanks. It's not an award, though, so the other fees make sense? (The fact that a voucher can't pay for them?)
On my LAX-SEA-EWR trip this summer I had to use cash to pay for the taxes.
WN's policy is that LUV vouchers can only be used to pay for the flight, not the taxes and surcharges.
Cough it up @Yehuda! lol
Title: Re: Southwest questions
Post by: @Yehuda on February 06, 2015, 07:22:53 AM
On my LAX-SEA-EWR trip this summer I had to use cash to pay for the taxes.
WN's policy is that LUV vouchers can only be used to pay for the flight, not the taxes and surcharges.
Cough it up @Yehuda! lol
Thanks. Yeah I paid it yesterday, I just wanted to make sure there weren't mistaken fees here. Thanks! :)
Title: Re: Southwest questions
Post by: avrumy on February 10, 2015, 03:59:53 PM
It looks like Southwest stopping direct flights from PHL-FLL. anyone hear anything about this?
Title: Re: Southwest questions
Post by: Palm5 on March 07, 2015, 08:45:39 PM
im about to book tix on swa anyonw know what the value pp is if sold for cash?
Title: Re: Southwest questions
Post by: Palm5 on March 07, 2015, 09:00:14 PM
im about to book tix on swa anyonw know what the value pp is if sold for cash?

anyone? need to book asap.
Title: Re: Southwest questions
Post by: @Yehuda on March 12, 2015, 06:55:21 AM
Southwest's list (https://www.southwest.com/html/promotions/newservice.html?CLK=RRRHCTA4&RMID=L_150312_RRR&RRID=eWVodWRha2FtaW5lckBnbWFpbC5jb20.&src=MAILRRDREPT000RRR150312&RR_NUMBER=fcad114f4f81a5c6797bafa1db3dfdd85788e0a2&RSD=3501) of new upcoming non-stops for the next few months. No NY-Carribean :-(
Title: Re: Southwest questions
Post by: AJK on March 13, 2015, 11:00:14 AM
I wouldn't hold your breath for that.
Title: Re: Southwest questions
Post by: @Yehuda on March 13, 2015, 11:13:02 AM
I wouldn't hold your breath for that.
Seeing that I can only hold it for about 30 seconds, I don't think I'll try.
Title: Re: Southwest questions
Post by: AJK on March 13, 2015, 12:55:38 PM
Seeing that I can only hold it for about 30 seconds, I don't think I'll try.

(http://i.gyazo.com/98b1de67953757d2ae26be975064829b.png)
Title: Re: Southwest questions
Post by: @Yehuda on March 13, 2015, 03:05:38 PM
(http://i.gyazo.com/98b1de67953757d2ae26be975064829b.png)
I was joking. SMH. The world needs a sarcastic font.
Title: Re: Southwest questions
Post by: avremie on March 13, 2015, 03:45:20 PM
"You cannot book travel past the expiration of your account. Please try an earlier date" how does this make sense? and what can i do about it?
Title: Re: Southwest questions
Post by: MeirS on March 13, 2015, 04:43:13 PM
"You cannot book travel past the expiration of your account. Please try an earlier date" how does this make sense? and what can i do about it?
That's strange. I wonder if you can book a ticket and then cancel it, would that extend the validity of your miles?
Title: Re: Southwest questions
Post by: YOSEF on March 15, 2015, 01:30:12 PM
I wonder if you can book a ticket and then cancel it, would that extend the validity of your miles?
No.
Title: Re: Southwest questions
Post by: avremie on March 15, 2015, 02:01:14 PM
No.
Is there any way other than transferring points?
Title: Re: Southwest questions
Post by: @Yehuda on March 15, 2015, 03:38:14 PM
Is there any way other than transferring points?
I'm sure you can buy a magazine subscription for ~500 points.
Title: Re: Southwest questions
Post by: lifetimedeals on March 16, 2015, 10:59:12 AM
looking at a SW trip 10,500 points plus $50 taxes does it make sense to transfer UR to SW the miles or rather pay $232
Title: Re: Southwest questions
Post by: coralsnake on March 16, 2015, 11:08:38 AM
looking at a SW trip 10,500 points plus $50 taxes does it make sense to transfer UR to SW the miles or rather pay $232
The points value here is over 1.7 cents. Id personally go with points on this one. 
Title: Re: Southwest questions
Post by: @Yehuda on March 16, 2015, 12:17:32 PM
looking at a SW trip 10,500 points plus $50 taxes does it make sense to transfer UR to SW the miles or rather pay $232
Can I ask what SW flight has $50 taxes?
Title: Re: Southwest questions
Post by: 12HRS on March 16, 2015, 12:47:09 PM
Can I ask what SW flight has $50 taxes?

prob international
Title: Re: Southwest questions
Post by: @Yehuda on March 16, 2015, 01:00:32 PM
prob international
That's what I thought, but I haven't seen int'l flights for just 10,500. Unless that's just from BWI-Intl. Perhaps it's that much cheaper from there.
Title: Re: Southwest questions
Post by: ShlockDoc on March 31, 2015, 08:21:52 AM
Can I ask what SW flight has $50 taxes?

ATL to CUN has over $70 in taxes.   :(
Title: Re: Southwest questions
Post by: @Yehuda on May 14, 2015, 10:22:50 AM
Southwest's schedule is now open until Jan. 4, 2016.

H/T MMS
Title: Re: Southwest questions
Post by: MeirS on May 26, 2015, 03:19:31 PM
I've got a southwest question. Anyone able to help?
http://forums.dansdeals.com/index.php?topic=18685.msg1155301.msg#1155301
Title: Re: Southwest questions
Post by: yoruel on May 28, 2015, 10:24:47 AM
I have SW vouchers , if i book refundable ticket(s) totaling over the voucher amount using those credits, & then i cancel tix, will i extend my credit time.(on the voucher)
Title: Re: Southwest questions
Post by: @Yehuda on May 28, 2015, 10:38:42 AM
I have SW vouchers , if i book refundable ticket(s) totaling over the voucher amount using those credits, & then i cancel tix, will i extend my credit time.(on the voucher)
No, they're very good at making sure all vouchers keep their original date. In fact, if you do what you're suggesting and pay with a CC for the amount that's over the voucher amount, when you cancel it, all the money (including the new money from the CC payment) will get locked into the original voucher date.
Title: Re: Southwest questions
Post by: beeweegee on June 03, 2015, 04:02:08 PM
Anyone else having trouble booking on southwest.com today?
Title: Re: Southwest questions
Post by: ShlockDoc on June 03, 2015, 04:44:59 PM
Anyone else having trouble booking on southwest.com today?

I cant login to the app.
Title: Re: Southwest questions
Post by: ShlockDoc on June 03, 2015, 04:47:20 PM
Title: Re: Southwest questions
Post by: beeweegee on June 03, 2015, 07:08:27 PM
That'll do it.
Title: Re: Southwest questions
Post by: Ryan the Yid on June 03, 2015, 10:30:37 PM
Does anyone have a code to receive miles for referring a friend
Title: Re: Southwest questions
Post by: ShlockDoc on June 03, 2015, 10:40:45 PM
Does anyone have a code to receive miles for referring a friend

Yes, I sent you a PM.
Title: Re: Southwest questions
Post by: Thingywingy on June 09, 2015, 07:33:23 PM
I booked a Wanna geta away fair instead of a anytime fair to redeem Arrival points. Seems like I can cancel the ticket and I will get a credit to use within the year. Can you extend that credit by booking another ticket and then cancelling it? Can I book a ticket for someone else with that credit?
Title: Re: Southwest questions
Post by: dovymonsey on June 09, 2015, 08:04:58 PM
Yes, I sent you a PM.
Can I also get that ?
Title: Re: Southwest questions
Post by: Hatikvah on July 02, 2015, 07:00:51 AM
Currently taking a sw flight from bwi to fll with connection in ind. They pushed back indi flight 3 hours causing me to miss my connecting flight. Am I entitled to anything from sw?
Title: Re: Southwest questions
Post by: lunatic on July 02, 2015, 07:12:21 AM
Currently taking a sw flight from bwi to fll with connection in ind. They pushed back indi flight 3 hours causing me to miss my connecting flight. Am I entitled to anything from sw?
Ask them to put you on a direct flight
Title: Re: Southwest questions
Post by: Hatikvah on July 02, 2015, 07:27:03 AM
Ask them to put you on a direct flight

They did but 5 hours later. I have standby options but unlikely I get on them. Worst case scenario I go to airspace lounge for  a few hours I have plat card.
Title: Re: Southwest questions
Post by: davidd75 on July 02, 2015, 09:10:23 AM
anyway to have the 50,000  bonus points expedited to my southwest account after i have met my min spend?
Title: Re: Southwest questions
Post by: davidd75 on July 02, 2015, 01:38:43 PM
anybody with  experience expediting the miles to my SW account?
Title: Re: Southwest questions
Post by: Venilla on July 03, 2015, 02:22:21 PM
anybody with  experience expediting the miles to my SW account?
No such thing with Chase.
Title: Re: Southwest questions
Post by: ifuncused on July 06, 2015, 02:38:28 PM
I want to buy SW tickets with my UR points. I don't have an account with SW and it asks for a promo code (if I have one..)
Is this the best way to buy the tickets or buy them from UR?
Title: Re: Southwest questions
Post by: Dr Moose on July 06, 2015, 02:41:12 PM
I want to buy SW tickets with my UR points. I don't have an account with SW and it asks for a promo code (if I have one..)
Is this the best way to buy the tickets or buy them from UR?
create a SW account and then transfer your UR into it, then book.
Title: Re: Southwest questions
Post by: ifuncused on July 06, 2015, 02:49:31 PM
asking for a promotional code if I have one.. is there one that I benefit from?
Title: Re: Southwest questions
Post by: ShlockDoc on July 06, 2015, 02:51:04 PM
asking for a promotional code if I have one.. is there one that I benefit from?

I'll send you a PM.
Title: Re: Southwest questions
Post by: tzifanya54 on July 06, 2015, 02:51:14 PM
They did but 5 hours later. I have standby options but unlikely I get on them. Worst case scenario I go to airspace lounge for  a few hours I have plat card.
Deffinetly call customer relations the number is on their website. If it's their fault IME they will give you some sort of voucher.
Title: Re: Southwest questions
Post by: wonderlust on July 21, 2015, 08:14:30 AM
Are there promo codes for flight only bookings? Can they be used for point redemptions ? If so where can I find them ?

Thanks
Title: Re: Southwest questions
Post by: ad120 on July 21, 2015, 09:22:10 AM
Are there promo codes for flight only bookings? Can they be used for point redemptions ? If so where can I find them ?

Thanks
Love vouchers can not be used to pay the taxes.
Title: Re: Southwest questions
Post by: Maxdeck123 on July 31, 2015, 09:21:49 AM
Cant find a proper thread so ill post here (closest to my inquiry).

Just book 2 dirt cheap reward flights in septemeber from LGA-Chicago. I noticed i booked one day off of what i wanted (i was rushing). I tried to change the tickets and southwest did an even exchange with no extra taxes (IE it costs $0). What is there flight changing policy and if i were to cancel would i get the 5.60 a flight back?
TIA
Title: Re: Southwest questions
Post by: coralsnake on July 31, 2015, 09:23:42 AM
Cant find a proper thread so ill post here (closest to my inquiry).

Just book 2 dirt cheap reward flights in septemeber from LGA-Chicago. I noticed i booked one day off of what i wanted (i was rushing). I tried to change the tickets and southwest did an even exchange with no extra taxes (IE it costs $0). What is there flight changing policy and if i were to cancel would i get the 5.60 a flight back?
TIA
Southwest awards are fully refundable.

If you find a lower fare after you booked you can get the lower fare and get a refund of the difference in miles.

If you decide to cancel you will be refunded the taxes.
Title: Re: Southwest questions
Post by: Maxdeck123 on August 09, 2015, 09:00:55 PM
Just cancelled that flight anyways, i clicked to use the 11.20 for future use, and i want to book another flight. The credit isnt coming up how do i apply it to a different flight?
Title: Re: Southwest questions
Post by: yakovwogi on August 09, 2015, 09:25:53 PM
Just cancelled that flight anyways, i clicked to use the 11.20 for future use, and i want to book another flight. The credit isnt coming up how do i apply it to a different flight?
you will need to put in your previous confirmation number on the payment page
Title: Re: Southwest questions
Post by: Maxdeck123 on August 09, 2015, 10:11:04 PM
you will need to put in your previous confirmation number on the payment page
Got it! Thanks!
FYI the credit info is very sensitive and requires the passenger to have the exact name.
Title: Re: Southwest questions
Post by: yos9694 on September 01, 2015, 08:08:53 PM
I have a short 1 way SW flight coming up but I never fly them so is there anywhere else I can credit the mileage I'll earn to? A hotel loyalty program maybe?
Title: Re: Southwest questions
Post by: Jewban on September 01, 2015, 09:37:08 PM
I have a short 1 way SW flight coming up but I never fly them so is there anywhere else I can credit the mileage I'll earn to? A hotel loyalty program maybe?

Not possible, Rapid Rewards is your only option.
Title: Re: Southwest questions
Post by: keemster26 on September 19, 2015, 11:06:45 PM
Just FYI, due to "weather problems"  southwest let me change my flight for free and didn't charge me the difference... My destination is lax. Not sure if it's working for all destinations...
Title: Re: Southwest questions
Post by: coralsnake on October 02, 2015, 01:30:24 AM
Southwest doesn't believe in the "SS"?

(http://images.tapatalk-cdn.com/15/10/01/1218885a93944034f291952c7b39087c.jpg)
Title: Re: Southwest questions
Post by: Adam101 on October 02, 2015, 10:58:18 AM
I would like to see a list of different SW destinations from a certain airports but only certain times ( late afternoon)meaning I can only depart after 7pm. I'm flexible as to destination. Must be from NYC airports.
 Where can i find it?
Title: Re: Southwest questions
Post by: @Yehuda on October 02, 2015, 01:47:40 PM
Just FYI, due to "weather problems"  southwest let me change my flight for free and didn't charge me the difference... My destination is lax. Not sure if it's working for all destinations...
Nice!
Title: Re: Southwest questions
Post by: noturbizniss on October 14, 2015, 01:04:52 PM
Can southwest be booked through chase ur portal using ur? Or only directly through sw?
Title: Re: Southwest questions
Post by: ShlockDoc on October 14, 2015, 01:06:11 PM
Can southwest be booked through chase ur portal using ur? Or only directly through sw?

Only on Southwest.com but you can trasnfer your UR points to SW instantly...
Title: Re: Southwest questions
Post by: mord1 on October 15, 2015, 06:57:29 PM
If the person who bought the swa companion ticket doesn't show up , can the companion still fly or will the gate agents give the companion a problem?
Title: Re: Southwest questions
Post by: Luvtotravel on October 18, 2015, 02:23:06 PM
is the southwest companion pass a one time thing?
Title: Re: Southwest questions
Post by: Geshmak25 on October 18, 2015, 02:28:29 PM
is the southwest companion pass a one time thing?
Nope good for every trip for the calendar year in which it's earned + following calendar year.
Title: Re: Southwest questions
Post by: Luvtotravel on October 18, 2015, 02:52:30 PM
if i apply today can i finish my spend in january so as to have 2016 and 2017 as cp?
Title: Re: Southwest questions
Post by: Geshmak25 on October 18, 2015, 02:55:36 PM
if i apply today can i finish my spend in january so as to have 2016 and 2017 as cp?
Yes. Can finish spend once the dec statement hits.
Title: Re: Southwest questions
Post by: ShlockDoc on October 18, 2015, 03:22:34 PM
Just be careful not to finish the spend early.
Title: Re: Southwest questions
Post by: Ryan the Yid on November 08, 2015, 01:14:03 AM
I want to fly SWA June 3-6 2016 NYC - LAS. The dates seemed to be blacked out. Does anyone have any info about this?
Title: Re: Southwest questions
Post by: E R K on November 08, 2015, 01:24:36 AM
The dates haven't opened up yet.
Title: Re: Southwest questions
Post by: Dr Moose on December 13, 2015, 09:41:30 PM
Is there anyway to get free WiFi on Southwest flights?
Title: Re: Southwest questions
Post by: ShlockDoc on December 14, 2015, 09:34:49 AM
Is there anyway to get free WiFi on Southwest flights?

I wonder if you can use a Alist Preferred's login on a flight that he's not booked on.  I don't want to risk my login by trying...
Title: Re: Southwest questions
Post by: Dr Moose on December 14, 2015, 10:11:20 AM
I wonder if you can use a Alist Preferred's login on a flight that he's not booked on.  I don't want to risk my login by trying...
Yeah, that's what I was thinking
Title: Re: Southwest questions
Post by: ShlockDoc on December 14, 2015, 10:20:57 AM
Yeah, that's what I was thinking

I've read that it works but it'll be hard to find someone willing to give up their creds to experiment...
Title: Re: Southwest questions
Post by: bb1836 on December 22, 2015, 05:02:28 PM
i have lots of drink coupons that are expiring at the end of the year and I'm taking a flight on 1/13. think they'll let me use them?
Title: Re: Southwest questions
Post by: ShlockDoc on December 22, 2015, 05:12:11 PM
i have lots of drink coupons that are expiring at the end of the year and I'm taking a flight on 1/13. think they'll let me use them?

They claim to be very strict about that.  Curious to see if they really are...
Title: Re: Southwest questions
Post by: yoruel on December 28, 2015, 01:00:53 PM
I got an email

Buy Rapid Rewards Points and earn 40% bonus points. Or, add 40% more points to a loved one's account when you gift or transfer points.

IS it worth it?
Title: Re: Southwest questions
Post by: CS1 on December 28, 2015, 01:04:51 PM
I got an email
Buy Rapid Rewards Points and earn 40% bonus points. Or, add 40% more points to a loved one's account when you gift or transfer points.
IS it worth it?

gifting is probably cheaper than buying. When did you get that email?
Title: Re: Southwest questions
Post by: Proisrael on December 28, 2015, 01:29:59 PM
Needed to get to Florida only flight with miles was southwest only available flight through Saint Louis. Biggest mistake I ever made.......stuck here with at least 4 hour delay......
Title: Re: Southwest questions
Post by: CS1 on December 28, 2015, 01:32:38 PM
Needed to get to Florida only flight with miles was southwest only available flight through Saint Louis. Biggest mistake I ever made.......stuck here with at least 4 hour delay......

those are annoying. Once winter hits, it may get worse. We try to do FL direct on SW anytime we can -- even if it means getting up at 5am. Would prefer that over a 2+ hr stopover/delay.
Title: Re: Southwest questions
Post by: yoruel on December 28, 2015, 02:19:24 PM
When did you get that email?
Today

Terms and Conditions:
Offer is valid between December 18, 2015, 12:00:01 a.m. CST and January 3, 2016, 11:59:59 p.m. CST. Member will receive 40% more bonus points when they purchase points. When gifting or transferring points, the recipient will receive 40% more bonus points when the member gifts or transfers points. A valid Credit Card is required to buy, gift, or transfer points. Purchase thresholds must be met on a per transaction basis, in order to qualify for bonus points. Transactions are non-refundable and non-reversible. Purchased/gifted/transferred points and bonus points do not count towards A-List, A-List Preferred, or Companion Pass qualification. Points can be purchased in blocks of 1,000 and a daily maximum of 60,000 points can be purchased or gifted by a Member with no annual maximum. Prices are in U.S. Dollars and include all applicable taxes
Title: Re: Southwest questions
Post by: CS1 on December 28, 2015, 02:37:21 PM
my email didn't arrive yet. What are they charging for 60,000 pts? (and how much does a 60K points transfer cost?)

We just booked a few RT to FL for winter break at less than 15K ea., however, it's time to replenish SW if they're offering a 40% bonus.
Title: Re: Southwest questions
Post by: ShlockDoc on December 28, 2015, 02:43:04 PM
my email didn't arrive yet. What are they charging for 60,000 pts? (and how much does a 60K points transfer cost?)

We just booked a few RT to FL for winter break at less than 15K ea., however, it's time to replenish SW if they're offering a 40% bonus.

It's cheaper to just manufacture the spend with Ink...
Title: Re: Southwest questions
Post by: CS1 on December 28, 2015, 02:46:07 PM
It's cheaper to just manufacture the spend with Ink...

probably, but If i can get a total of 100K in a single 4-min. transaction without leaving my home/office, then that's worth something, too.....
Title: Re: Southwest questions
Post by: ShlockDoc on December 28, 2015, 02:53:34 PM
probably, but If i can get a total of 100K in a single 4-min. transaction without leaving my home/office, then that's worth something, too.....

The best you can do buying from them is 84,000 points for $1,650.

Title: Re: Southwest questions
Post by: yoruel on December 28, 2015, 03:17:02 PM
my email didn't arrive yet.
Even without the email, i think you will see offer. Log into your account.
Title: Re: Southwest questions
Post by: CS1 on December 28, 2015, 09:00:50 PM
The best you can do buying from them is 84,000 points for $1,650.

Seems a bit high (like $137 one way to FL), that's how I'd gauge it.
You're right, better to work on 5x ink with Amazon and Visa GCs.
Title: Re: Southwest questions
Post by: sky121 on December 29, 2015, 11:21:11 AM
Haven't flown SW in quite a while. Are there still any options out there for someone needing to check in on Shabbos?
Title: Re: Southwest questions
Post by: @Yehuda on December 29, 2015, 11:36:18 AM
Haven't flown SW in quite a while. Are there still any options out there for someone needing to check in on Shabbos?
No auto checkin. Have to get someone in Israel (for example) to checkin for you or pay for early bird.
Title: Re: Southwest questions
Post by: ShlockDoc on December 29, 2015, 11:43:15 AM
Haven't flown SW in quite a while. Are there still any options out there for someone needing to check in on Shabbos?

I haven't found an auto-checkin that works reliably. Seems like the only options are:


Title: Re: Southwest questions
Post by: CS1 on December 29, 2015, 12:06:52 PM
Haven't flown SW in quite a while. Are there still any options out there for someone needing to check in on Shabbos?
No auto checkin. Have to get someone in Israel (for example) to checkin for you or pay for early bird.
+1
yes, for Sunday morning flights, we've asked people in the UK or Australia to check us in.
Title: Re: Southwest questions
Post by: 12HRS on December 29, 2015, 01:16:44 PM
I haven't found an auto-checkin that works reliably. Seems like the only options are:

  • $12.50 Early Bird Checkin
  • Amira L'akum
  • Relying on the LCD on Shabbos heter  ;)

4. Family boarding

Actually just found out this past motzai Shabbos that if you don't check in till you get to the airport then they don't give you a boarding pass till you get to the gate. Ended up in the high Cs
Title: Re: Southwest questions
Post by: ShlockDoc on December 29, 2015, 01:26:45 PM
4. Family boarding

Actually just found out this past motzai Shabbos that if you don't check in till you get to the airport then they don't give you a boarding pass till you get to the gate. Ended up in the high Cs

That's not true, there must have been some other reason why they didn't give you a boarding assignment. 
Title: Re: Southwest questions
Post by: 12HRS on December 29, 2015, 01:28:48 PM
That's not true, there must have been some other reason why they didn't give you a boarding assignment.

Got there with less than an hour till the flight?
Title: Re: Southwest questions
Post by: @Yehuda on December 29, 2015, 01:58:42 PM
Got there with less than an hour till the flight?
Had a friend who had that this week as well. He showed up before and hour before the flight.
Title: Re: Southwest questions
Post by: Buruch on December 29, 2015, 02:16:31 PM
Family boarding has always been early enough to get us a row (3) to ourselves.
Title: Re: Southwest questions
Post by: CS1 on December 29, 2015, 02:50:18 PM
4. Family boarding

Actually just found out this past motzai Shabbos that if you don't check in till you get to the airport then they don't give you a boarding pass till you get to the gate. Ended up in the high Cs

the 'high-C's isn't good for us -- we go with a few children and some of them need to sit with us.
By the time the 'high'-C's are boarding only approx 20 middle seats are open.  Add to that the 3 Matzah boxes that we bring for Pesach, (to avoid check-in, chometz, and boxes full of Shvarim),
then the overhead bins are all full by the the "C"s, turn, too. So we ask our UK friends, and we get in the mid-"A"s and sometimes are rewarded with 2 rows and our middle seat empty in between us.
Title: Re: Southwest questions
Post by: SMS331 on December 29, 2015, 02:59:06 PM


the 'high-C's isn't good for us -- we go with a few children and some of them need to sit with us.
By the time the 'high'-C's are boarding only approx 20 middle seats are open.  Add to that the 3 Matzah boxes that we bring for Pesach, (to avoid check-in, chometz, and boxes full of Shvarim),
then the overhead bins are all full by the the "C"s, turn, too. So we ask our UK friends, and we get in the mid-"A"s and sometimes are rewarded with 2 rows and our middle seat empty in between us.

If you travel with small children and do family boarding it doesn't matter what letter you given as you are called after the As.
Title: Re: Southwest questions
Post by: mord1 on January 05, 2016, 12:50:27 PM
If I book a southwest flight for Pesach and then get companion pass, will I be able to add the companion onto the ticket in February or March?
Title: Re: Southwest questions
Post by: bb1836 on January 05, 2016, 01:06:55 PM
If I book a southwest flight for Pesach and then get companion pass, will I be able to add the companion onto the ticket in February or March?
yes
Title: Re: Southwest questions
Post by: mord1 on January 05, 2016, 01:27:15 PM
yes
cool, thanks
Title: Re: Southwest questions
Post by: CS1 on January 05, 2016, 01:35:07 PM
yes

as long as there are seats available on the same flight, correct?
Title: Re: Southwest questions
Post by: momo on January 05, 2016, 01:39:50 PM
as long as there are seats available on the same flight, correct?
Correct.
Title: Re: Southwest questions
Post by: bk73 on January 05, 2016, 01:46:52 PM
Help!! I think I just screwed up the companion pass real bad. I just cleared 100k points from my bonuses at the end of December.... Is there anyway to fix it ????? :(
Title: Re: Southwest questions
Post by: bb1836 on January 05, 2016, 02:03:00 PM
Help!! I think I just screwed up the companion pass real bad. I just cleared 100k points from my bonuses at the end of December.... Is there anyway to fix it ????? :(
You need 110k for the CP. relax
Title: Re: Southwest questions
Post by: 12HRS on January 05, 2016, 02:31:27 PM
You need 110k for the CP. relax

if his 100k posted to his sw account in december its no reason to relax
Title: Re: Southwest questions
Post by: bb1836 on January 05, 2016, 02:54:00 PM
if his 100k posted to his sw account in december its no reason to relax
But as long as you reach the 110k in January then it's no problem CMIIW
Title: Re: Southwest questions
Post by: 12HRS on January 05, 2016, 03:08:31 PM
But as long as you reach the 110k in January then it's no problem CMIIW

i thought southwest refreshes on jan 1st
Title: Re: Southwest questions
Post by: bk73 on January 05, 2016, 03:17:37 PM
You need 110k for the CP. relax
i thought like you that you just dont hit 110 before January but I read some more and they only count the points in one calendar yr.
Title: Re: Southwest questions
Post by: mord1 on January 05, 2016, 03:33:40 PM
I assume with the SW premier card as that seems to be the only card I can find a 50k offer, if you cancel within 6 months you get the AF refunded. is that correct?
Title: Re: Southwest questions
Post by: bb1836 on January 05, 2016, 04:27:44 PM
i thought like you that you just dont hit 110 before January but I read some more and they only count the points in one calendar yr.
if what ur saying is true then i take back what i said
Title: Re: Southwest questions
Post by: bk73 on January 05, 2016, 04:34:22 PM
What i'm saying is unfortunately true. Does anybody have any suggestions to get out of this dilemma? if i call southwest and beg would they budge?
Title: Re: Southwest questions
Post by: bb1836 on January 05, 2016, 04:37:15 PM
What i'm saying is unfortunately true. Does anybody have any suggestions to get out of this dilemma? if i call southwest and beg would they budge?
can't hurt to try
Title: Re: Southwest questions
Post by: blue eyes on January 13, 2016, 12:47:51 PM
Has anyone done a hidden city ticketing with southwest and was able to take their luggage out at the hidden city?
Title: Re: Southwest questions
Post by: IsraelGuy on February 06, 2016, 04:04:12 PM
I stupidly booked a wanna get away fare instead of a refundable fare to take advantage of a city prestige airline credit. Anyone ever had luck getting them to refund it instead of the credit only usable for the traveler?
Title: Re: Southwest questions
Post by: bk73 on February 07, 2016, 07:33:31 AM
Help!! I think I just screwed up the companion pass real bad. I just cleared 50k points from my bonuses at the end of December.... Is there anyway to fix it ????? :(

I got a store to do a return which should've had the bonus come off  in December then back on in January. It did not work Chase said they can't touch the points once they put them in Rapid rewards....   Does anybody have any other suggestions?
Title: Re: Southwest questions
Post by: yoohoo on March 12, 2016, 11:22:16 PM
Im flying with a child just Over 2 years old. Is a car seat required on the plane?
Title: Re: Southwest questions
Post by: yoruel on March 21, 2016, 03:43:38 PM
I got an email

Buy Rapid Rewards Points and earn 40% bonus points. Or, add 40% more points to a loved one's account when you gift or transfer points.

IS it worth it?

Today i got email

Spring forecast: 35% bonus points

It's time to say farewell to winter, and hello to a well-deserved vacation.

If you need a few more points to get you closer to that spring getaway, buy what you need and earn 35% bonus points on your purchase. Plus, add 35% more points to a friend or family member's account when you gift or transfer points.

Make your purchase by April 24 to earn a bonus

Sounds tempting.
Title: Re: Southwest questions
Post by: keemster26 on April 04, 2016, 01:47:04 PM
Is there any way to reinstate expired southwest miles? Tia
Title: Re: Southwest questions
Post by: coralsnake on April 04, 2016, 02:05:16 PM
Is there any way to reinstate expired southwest miles? Tia
Car rental?
Title: Re: Southwest questions
Post by: keemster26 on April 04, 2016, 02:05:52 PM
Car rental?
That also works for southwest?
Title: Re: Southwest questions
Post by: coralsnake on April 04, 2016, 02:10:12 PM
That also works for southwest?
Dont see why not.

Budget, Alamo, Dollar, Thrifty, Avis, National & Payless seem to be partners with them:

https://www.budget.com/budgetWeb/html/en/deals/partner/airline/southwest.html

https://www.alamo.com/en_US/car-rental/partners/partner-details/affinity/7015748-southwest-airlines.html

https://www.dollar.com/TravelCenter/TravelPartner/Airlines/SouthwestAirlines.aspx

https://www.thrifty.com/TravelCenter/TravelPartners/Airline/SouthwestAirlines.aspx

http://www.avis.com/car-rental/content/miles-points.ac?navId=T4M07S00

https://www.nationalcar.com/en_US/car-rental/partners/travel-partners/southwest.html

https://www.paylesscar.com/programs/partners/southwest/
Title: Re: Southwest questions
Post by: keemster26 on April 04, 2016, 02:10:40 PM
Dont see why not.

Budget, Alamo, Dollar, Thrifty, Avis, National & Payless seem to be partners with them:

https://www.budget.com/budgetWeb/html/en/deals/partner/airline/southwest.html

https://www.alamo.com/en_US/car-rental/partners/partner-details/affinity/7015748-southwest-airlines.html

https://www.dollar.com/TravelCenter/TravelPartner/Airlines/SouthwestAirlines.aspx

https://www.thrifty.com/TravelCenter/TravelPartners/Airline/SouthwestAirlines.aspx

http://www.avis.com/car-rental/content/miles-points.ac?navId=T4M07S00

https://www.nationalcar.com/en_US/car-rental/partners/travel-partners/southwest.html

https://www.paylesscar.com/programs/partners/southwest/
Ok.thanks
Title: Re: Southwest questions
Post by: coralsnake on April 04, 2016, 02:11:34 PM
When did they expire?

I have a Payless rental from August.
Title: Re: Southwest questions
Post by: keemster26 on April 04, 2016, 02:39:05 PM
When did they expire?

I have a Payless rental from August.
They just expired a few days ago. Thank you very much but I have a rental, I just wanted to know if it works. I appreciate your help.
Title: Re: Southwest questions
Post by: mbch on April 20, 2016, 03:55:09 PM
Just worked for me. Thanks all for saving me 25k miles  :)
Title: Re: Southwest questions
Post by: monkey on April 20, 2016, 04:56:26 PM
If i met spend by accident in December, any way to get them to credit the points as if it happened in January? Was really aiming for the SW CP.
Title: Re: Southwest questions
Post by: bk73 on April 20, 2016, 05:10:01 PM
I had the same issue I tried calling begging and got a store to refund a purchase to bring it back under the limit and still didn't work.
Title: Re: Southwest questions
Post by: yyss on June 07, 2016, 03:13:20 PM
If I book a sw flight and then earn a companion pass , before i take the flight, can i add a companion or do i need it at time of booking?
Title: Re: Southwest questions
Post by: sag95 on June 07, 2016, 03:14:18 PM
If I book a sw flight and then earn a companion pass , before i take the flight, can i add a companion or do i need it at time of booking?
You always add it after the booking.
Title: Re: Southwest questions
Post by: ShlockDoc on June 07, 2016, 03:14:28 PM
If I book a sw flight and then earn a companion pass , before i take the flight, can i add a companion or do i need it at time of booking?

You can add it later...
Title: Re: Southwest questions
Post by: ddfried on June 30, 2016, 08:10:59 PM
Can anyone tell me what the value of southwest business class is. Why is it 64k points??? What do you get for that??
Title: Re: Southwest questions
Post by: 12HRS on June 30, 2016, 08:24:07 PM
Can anyone tell me what the value of southwest business class is. Why is it 64k points??? What do you get for that??

the points are just not worth as much as they are when booking a wanna get away fare.
biz class isn't worth much on sw
Title: Re: Southwest questions
Post by: ddfried on June 30, 2016, 08:34:21 PM
the points are just not worth as much as they are when booking a wanna get away fare.
biz class isn't worth much on sw
I figured so since there are no separate cabins shown. Do I at least get first choice with seating??
Title: Re: Southwest questions
Post by: bb1836 on June 30, 2016, 09:27:13 PM
I figured so since there are no separate cabins shown. Do I at least get first choice with seating??
IINM you get to board early so you basically get first seat choice. best seat on a SW plane is the one seat by the exit row that has no chair in front of you so you get all that leg room. IMHO
Title: Re: Southwest questions
Post by: ddfried on June 30, 2016, 09:30:12 PM
IINM you get to board early so you basically get first seat choice. best seat on a SW plane is the one seat by the exit row that has no chair in front of you so you get all that leg room. IMHO
Thanks for that. Yes, all you get is confirmed a list boarding. Wasn't with the extra 52k points. And you can get a early board check in 36 hours in advance to get on that a list for 15$.  ( I call that a better deal)
Title: Re: Southwest questions
Post by: dpk4588 on July 01, 2016, 03:23:20 PM
It was mentioned in the JetBlue Pointsmatch (http://forums.dansdeals.com/index.php?topic=63684.msg1504158#msg1504158) thread that you can reset the clock on JetBlue travel bank credit by booking a flight and then cancelling it (within 24 hours).

Can you reset the clock on Southwest travel credit by booking a flight and then cancelling it? I believe if you book a Wanna Get Away fare and cancel its refunded in travel credit anyway.
Title: Re: Southwest questions
Post by: keemster26 on July 01, 2016, 04:30:15 PM
You always add it after the booking.

You can add it later...
As long as there's availability on the flight
Title: Re: Southwest questions
Post by: monster12 on July 01, 2016, 07:49:56 PM
It was mentioned in the JetBlue Pointsmatch (http://forums.dansdeals.com/index.php?topic=63684.msg1504158#msg1504158) thread that you can reset the clock on JetBlue travel bank credit by booking a flight and then cancelling it (within 24 hours).

Can you reset the clock on Southwest travel credit by booking a flight and then cancelling it? I believe if you book a Wanna Get Away fare and cancel its refunded in travel credit anyway.

If you book using a credit, all travel defaults to that expiration date if you cancel. You can pay to extend the expiration date for $50 I believe.
Title: Re: Southwest questions
Post by: lechatchileh ariber on October 06, 2016, 08:34:59 AM
Are there any good rapid rewards signup promo codes at the moment?
Title: Re: Southwest questions
Post by: monster12 on October 08, 2016, 01:41:57 PM
Are there any good rapid rewards signup promo codes at the moment?

I usually only see deals for their credit card with points and referring people to the card or they'll have deals where you get 40% more if you buy/gift or transfer points. I don't think I've seen point deals for just signing up and I've been a member for years. Or maybe I just overlooked them.
Title: Re: Southwest questions
Post by: lechatchileh ariber on October 08, 2016, 10:35:10 PM
I usually only see deals for their credit card with points and referring people to the card or they'll have deals where you get 40% more if you buy/gift or transfer points. I don't think I've seen point deals for just signing up and I've been a member for years. Or maybe I just overlooked them.
I'm making an account and there's a place to put in a promo code, a quick Google search didn't bring up anything current but I figured I would ask here too.
Title: Re: Southwest questions
Post by: Miracle on October 29, 2016, 02:41:18 PM
sw points about to expire. I thought booking flights with points is considered activity but it's not. Activity is only on earned points.
So, can someone tell me what I can do to keep my points?
Need advice, asap.
thanks
Title: Re: Southwest questions
Post by: YOSEF on October 29, 2016, 07:58:08 PM
UR.
Points transfer?
Title: Re: Southwest questions
Post by: mmgfarb on October 29, 2016, 08:08:03 PM
sw points about to expire. I thought booking flights with points is considered activity but it's not. Activity is only on earned points.
So, can someone tell me what I can do to keep my points?
Need advice, asap.
thanks
Shopping portal
Title: Re: Southwest questions
Post by: Miracle on October 30, 2016, 05:57:02 AM
UR.
Points transfer?
Don't have preferred anymore ;( So can't..

Shopping portal
Why would that be counted as activity if using miles to book a flight didn't count as activity?
Title: Re: Southwest questions
Post by: Miracle on October 30, 2016, 06:22:43 AM
If I made a tix with SW - there's free cancellations, just need to pay the $11.50 taxes... Do you know if that would count as activity or I forfeit the miles?​
Title: Re: Southwest questions
Post by: 12HRS on October 30, 2016, 08:05:25 AM
If I made a tix with SW - there's free cancellations, just need to pay the $11.50 taxes... Do you know if that would count as activity or I forfeit the miles?​

Does not count to extend the mileage expiration
Title: Re: Southwest questions
Post by: shulem92 on October 30, 2016, 11:35:36 AM


Why would that be counted as activity if using miles to book a flight didn't count as activity?
use their shopping portal. When u buy something u get new miles. (I think u thought that he meant for you to buy something with your miles...)

Title: Re: Southwest questions
Post by: mmgfarb on October 30, 2016, 11:36:51 AM
use their shopping portal. When u buy something u get new miles. (I think u thought that he meant for you to buy something with your miles...)
☝️
Title: Re: Southwest questions
Post by: shulem92 on October 30, 2016, 11:39:31 AM
☝️
I know u posted it, I don't think OP chapped. Hence...

(I think u thought that he meant for you to buy something with your miles...)

Title: Re: Southwest questions
Post by: Miracle on October 30, 2016, 11:39:38 AM
use their shopping portal. When u buy something u get new miles. (I think u thought that he meant for you to buy something with your miles...)
You're correct. that is what I thought he meant.
How long does it take for miles to post if I buy through the shopping portal?
Title: Southwest questions
Post by: mmgfarb on October 30, 2016, 11:40:50 AM
I know u posted it, I don't think OP chapped. Hence...
No, I was pointing to your post instead of saying "+1" or "this"
Title: Re: Southwest questions
Post by: Miracle on October 30, 2016, 11:41:23 AM
What's the cheapest thing I can buy on their portal? Can anyone link me?
Title: Re: Southwest questions
Post by: shulem92 on October 30, 2016, 11:41:28 AM
You're correct. that is what I thought he meant.
How long does it take for miles to post if I buy through the shopping portal?
Idk
Title: Southwest questions
Post by: mmgfarb on October 30, 2016, 11:42:07 AM
You're correct. that is what I thought he meant.
How long does it take for miles to post if I buy through the shopping portal?
Depends on the store, how quickly do you need the points to post?
Title: Re: Southwest questions
Post by: shulem92 on October 30, 2016, 11:42:16 AM
What's the cheapest thing I can buy on their portal? Can anyone link me?
Log in to your account, and look around for the shopping portal. They have many stores and many items in those stores
Title: Re: Southwest questions
Post by: Miracle on October 30, 2016, 11:49:47 AM
K, found a game code for $1.75 from newegg through the SW portal. Hope that's enough to gimme an activity.
Title: Re: Southwest questions
Post by: Miracle on October 30, 2016, 11:52:50 AM
K, found a game code for $1.75 from newegg through the SW portal. Hope that's enough to gimme an activity.
In the event the points don't post on time or something and they end up expiring... has anyone had luck getting the points reinstated?
Title: Re: Southwest questions
Post by: monster12 on October 30, 2016, 11:57:06 AM
Or I think you can do the rapid rewards dining program. It's free and you register your debit/credit cards you use when eating out. Whenever you use the card at certain places, you earn points and can do reviews for extra points.
Title: Southwest questions
Post by: mmgfarb on October 30, 2016, 12:07:48 PM
They may have a survey program as well which should post right away.
ETA: https://www.southwest.com/html/rapidrewards/partners/specialty/erewards.html it says it takes 4-6 weeks for points to post.
Title: Re: Southwest questions
Post by: monster12 on November 02, 2016, 09:28:57 AM
Are there any good rapid rewards signup promo codes at the moment?

Just received this email but I would need your email address.

"
Invite your friends to join Rapid Rewards by December 3, 2016, and we'll return the favor with 500 bonus points for each friend that enrolls, up to 2,000 points. We'll even give them a 250-point bonus for signing up. All you have to do is enter their email, first and last names, and we'll take care of the rest."
Title: Re: Southwest questions
Post by: dpk4588 on November 21, 2016, 11:54:48 AM
Is there a way to "upgrade" a ticket from Wanna Get Away to "Anytime" or "Business Select?"
Title: Re: Southwest questions
Post by: ad120 on November 21, 2016, 09:08:38 PM
Is there a way to "upgrade" a ticket from Wanna Get Away to "Anytime" or "Business Select?"
By paying the difference?
Title: Re: Southwest questions
Post by: dpk4588 on November 21, 2016, 09:10:15 PM
By paying the difference?
Would that be seen as an "upgrade" by Chase for the Ritz Carlton Airline Credit?
Title: Re: Southwest questions
Post by: bb1836 on November 21, 2016, 11:31:57 PM
If anybody here has ever bought a voucher from southwest, can you please look back to your credit card statement and confirm for me that its coded as a "travel" expense. Thank you very much!!
Title: Re: Southwest questions
Post by: mmgfarb on November 21, 2016, 11:35:17 PM
If anybody here has ever bought a voucher from southwest, can you please look back to your credit card statement and confirm for me that its coded as a "travel" expense. Thank you very much!!
You should specify which issuer you're looking for.
Title: Re: Southwest questions
Post by: bb1836 on November 21, 2016, 11:36:26 PM
You should specify which issuer you're looking for.
good point. Bought with a Chase cc please...
Title: Re: Southwest questions
Post by: bb1836 on December 20, 2016, 03:32:32 PM
Is the main site down? anyone else have issue?
Title: Re: Southwest questions
Post by: high end hobo on December 20, 2016, 05:15:55 PM
Yes, it's down.
Title: Re: Southwest questions
Post by: Emgee on January 05, 2017, 05:02:22 PM
Whats the expiration policy for Southwest miles?
Title: Re: Southwest questions
Post by: Yaalili on January 05, 2017, 06:05:40 PM
Whats the expiration policy for Southwest miles?

24 months.
Title: Re: Southwest questions
Post by: Traveller on January 09, 2017, 03:14:22 PM
I book tentative flights from time to time with sw points as you can cancel up to 10 minutes before departure.

Does anyone know how sw luv vouchers and/or gift cards work?
Is there any disadvantage of using them to book and then cancelling? Does it expire sooner or lock it into a certain name?

Thank you
Title: Re: Southwest questions
Post by: Geshmak25 on January 16, 2017, 07:21:42 PM
Can I add a lap child online? I dont see it
Title: Re: Southwest questions
Post by: as2 on January 16, 2017, 07:25:45 PM
Can I apply for SW biz an personal card at the same time or does it need to be 90 days apart?
Title: Re: Southwest questions
Post by: shulem92 on January 16, 2017, 07:32:33 PM
Can I apply for SW biz an personal card at the same time or does it need to be 90 days apart?
Yes
Title: Re: Southwest questions
Post by: as2 on January 16, 2017, 07:37:42 PM
Yes
:) Thanks!
Title: Re: Southwest questions
Post by: avrumy on January 16, 2017, 07:55:22 PM
Can I add a lap child online? I dont see it
no
Title: Re: Southwest questions
Post by: Geshmak25 on January 23, 2017, 01:20:27 PM
Wth southwest makes you bring the lap child's birth certificate to verify the child's age and issue a boarding pass? None of the other domestic carriers that I have flown on has required this.
Title: Re: Southwest questions
Post by: 12HRS on January 23, 2017, 02:01:01 PM
Wth southwest makes you bring the lap child's birth certificate to verify the child's age and issue a boarding pass? None of the other domestic carriers that I have flown on has required this.

i hope you were not already at the airport when you found it out.
Title: Re: Southwest questions
Post by: Geshmak25 on January 23, 2017, 02:05:34 PM
i hope you were not already at the airport when you found it out.
BH no - I called in to add the lap child and they mentioned birth certificate. I assumed it wasn't a real thing but then I found their policy online...
Title: Re: Southwest questions
Post by: efflpetzel on March 01, 2017, 07:11:00 PM
as southwest has no seat assignment, considering I get family boarding for the entire family will that guarantee me a seat for a lap child
Title: Re: Southwest questions
Post by: zow on March 01, 2017, 07:25:18 PM
as southwest has no seat assignment, considering I get family boarding for the entire family will that guarantee me a seat for a lap child
nice, unless the flight is totally full, and then the FA would make you give up the seat occupied by said lap child.
Title: Re: Southwest questions
Post by: bb1836 on March 01, 2017, 08:10:34 PM
nice, unless the flight is totally full, and then the FA would make you give up the seat occupied by said lap child.
But keep in mind, they may make you give up the seat even with another open seat open on the flight somewhere. Cant tell you how many times thats happened to us. Super frustrating. Make sure there are really no other seats on the plane before giving up the seat.
Title: Re: Southwest questions
Post by: efflpetzel on March 01, 2017, 08:48:11 PM
nice, unless the flight is totally full, and then the FA would make you give up the seat occupied by said lap child.
There are ways to prevent that.


But keep in mind, they may make you give up the seat even with another open seat open on the flight somewhere. Cant tell you how many times thats happened to us. Super frustrating. Make sure there are really no other seats on the plane before giving up the seat.

why did they make you give up the seat if they had other seats available, also how would the flight attendant know whether the infant is in a paid seat or not?
Title: Re: Southwest questions
Post by: bb1836 on March 02, 2017, 09:36:29 AM
why did they make you give up the seat if they had other seats available, also how would the flight attendant know whether the infant is in a paid seat or not?
Incompetence on the part of the flight attendants mostly, for not realizing that there's another empty seat on the plane. I've gone over to them in the past and pointed out the other empty seat and all they had to say was oops.
Secondly they always ask us when coming around if he's a paid or lap child...
Title: Re: Southwest questions
Post by: efflpetzel on March 08, 2017, 12:42:46 AM
anyone had an issue with booking flights a couple of months out, ticketing & when clicking on the reservation seeing other peoples names & totally different flights. Maddening.

something to do with them switching to a new reservation system on march 9th
Title: Re: Southwest questions
Post by: tzifanya54 on March 08, 2017, 12:58:03 AM
as southwest has no seat assignment, considering I get family boarding for the entire family will that guarantee me a seat for a lap child
It's worked for us many times.
Title: Re: Southwest questions
Post by: mb1 on April 05, 2017, 02:48:12 AM
My rapid reward points expired sometime in the past 2 weeks.
Any way to get them back?
Title: Re: Southwest questions
Post by: mb1 on April 05, 2017, 09:16:15 AM
My rapid reward points expired sometime in the past 2 weeks.
Any way to get them back?
Does applying a car rental help for southwest?
Title: Re: Southwest questions
Post by: Lou Bob on April 05, 2017, 10:52:20 AM
Can I bring my kid's GE card instead of a birth certificate? (lap child)
Title: Re: Southwest questions
Post by: mmgfarb on April 05, 2017, 11:27:04 AM
Can I bring my kid's GE card instead of a birth certificate? (lap child)
I'm pretty sure people have used GE cards for themselves as ID, I can't imagine it would be a problem for a lap child.
Title: Re: Southwest questions
Post by: ShlockDoc on April 05, 2017, 11:46:36 AM
Can I bring my kid's GE card instead of a birth certificate? (lap child)

Children need id?
Title: Re: Southwest questions
Post by: bb1836 on April 05, 2017, 01:05:06 PM
Children need id?
officially under 2 yrs old, yes
Title: Re: Southwest questions
Post by: thaber on May 22, 2017, 12:22:31 AM
1) Just booked 2 adults + 5 kids with points. I assume we will get family boarding, and don't have to worry about sitting together? Haven't flown SW in ages.
2) booked a seat for my under 2 year old, do I need to bring id for him? how about the other kids?
Title: Re: Southwest questions
Post by: bb1836 on May 22, 2017, 07:19:58 AM
1) Just booked 2 adults + 5 kids with points. I assume we will get family boarding, and don't have to worry about sitting together? Haven't flown SW in ages.
2) booked a seat for my under 2 year old, do I need to bring id for him? how about the other kids?
1) usually not
2) under 2, officially yes (though some gate agents may not ask to see it)
    over 2, no.
Title: Re: Southwest questions
Post by: 12HRS on May 22, 2017, 07:24:44 AM
1) usually not
2) under 2, officially yes (though some gate agents may not ask to see it)
    over 2, no.

agent will not ask to see it for the under 2 if there is a paid seat for the kid
Title: Re: Southwest questions
Post by: Geshmak25 on May 22, 2017, 07:53:16 AM
agent will not ask to see it for the under 2 if there is a paid seat for the kid
+1
Title: Re: Southwest questions
Post by: NTorch on May 22, 2017, 09:54:56 AM
To get family boarding one of the kids must be under 5.
Title: Re: Southwest questions
Post by: thaber on May 22, 2017, 09:59:00 AM
Thank you all
Title: Re: Southwest questions
Post by: ad120 on May 23, 2017, 01:48:36 AM
To get family boarding one of the kids must be under 5.
https://tinyurl.com/lypn6sn
Title: Re: Southwest questions
Post by: Moshe26 on May 26, 2017, 01:19:32 PM
flying from Denver to LGA on erev yom tov. arriving at 410PM. should I add the early bird check-in for that flight to get out of the plane asap or it really doesn't make a diff? also do I need to add it for my wife (CP) or can I save her a seat?
Title: Re: Southwest questions
Post by: bb1836 on May 26, 2017, 01:26:19 PM
flying from Denver to LGA on erev yom tov. arriving at 410PM. should I add the early bird check-in for that flight to get out of the plane asap or it really doesn't make a diff? also do I need to add it for my wife (CP) or can I save her a seat?
Not sure about whether its worth it or not to get pre-boarding, but if you do end up getting it, you would have to get it for your CP as well if you want to board the plane together. You can always try the "I'm saving this seat" route and hope that it works (I don't see why it shouldn't).
Title: Re: Southwest questions
Post by: Moshe26 on May 27, 2017, 09:49:27 PM
I ended up booking another flight for the way back. Is there any way to cancel the return flight from a round trip and get my points back?
Title: Re: Southwest questions
Post by: keemster26 on May 27, 2017, 10:09:17 PM
I ended up booking another flight for the way back. Is there any way to cancel the return flight from a round trip and get my points back?
Did you book it as a round trip or 2 one ways?
Title: Re: Southwest questions
Post by: Moshe26 on May 27, 2017, 10:31:03 PM
Did you book it as a round trip or 2 one ways?
round trip
Title: Re: Southwest questions
Post by: ShlockDoc on May 27, 2017, 10:31:39 PM
I ended up booking another flight for the way back. Is there any way to cancel the return flight from a round trip and get my points back?

Sure. Call them.
Title: Re: Southwest questions
Post by: Moshe26 on May 27, 2017, 10:34:16 PM
Sure. Call them.
awesome that was quick! thank you
Title: Re: Southwest questions
Post by: efflpetzel on June 13, 2017, 07:32:02 PM
Do lap kids get 2 free bags
Title: Re: Southwest questions
Post by: as2 on June 13, 2017, 08:05:58 PM
Do lap kids get 2 free bags
Pretty sure they don't. Someone back me up here.
Title: Re: Southwest questions
Post by: 159dallas on June 14, 2017, 12:03:56 AM
Pretty sure they don't. Someone back me up here.

+1 Unless you purchase a fare or have your child age verified see  https://www.southwest.com/html/customer-service/family/baby-on-board-pol.html (Doesn't say about bags but the assumption is that you need a boarding pass to do that)
Title: Re: Southwest questions
Post by: NTorch on June 14, 2017, 10:42:37 AM
Quote
Do lap kids get 2 free bags

When they check the bags they link them to a ticket so you wont be able to.
Title: Re: Southwest questions
Post by: shaulyaakov on June 19, 2017, 01:39:43 PM
Does anyone know if southwest refunds airfare completely within 24 hrs  (ie back to credit card) if flight is booked less than 7 days in advance?
Title: Re: Southwest questions
Post by: keemster26 on June 19, 2017, 02:00:05 PM
Happy birthday southwest! Don't forget to ask them for your free alcoholic beverage
Title: Re: Southwest questions
Post by: voldemort on June 19, 2017, 02:45:48 PM
Happy birthday southwest! Don't forget to ask them for your free alcoholic beverage
That was yesterday.
Title: Re: Southwest questions
Post by: shulem92 on June 19, 2017, 06:15:08 PM
That was yesterday.
They honored it for me today
Title: Re: Southwest questions
Post by: voldemort on June 19, 2017, 06:16:22 PM
They honored it for me today
Nice!  Makes sense,they have great customer service.
Title: Re: Southwest questions
Post by: shulem92 on June 19, 2017, 06:18:11 PM
Nice!  Makes sense,they have great customer service.
Yeah, I asked the steward if it was still ongoing, he said, "no, but if it were what would you want?" And he brought me a beer
Title: Re: Southwest questions
Post by: ShlockDoc on June 19, 2017, 06:21:10 PM
Yeah, I asked the steward if it was still ongoing, he said, "no, but if it were what would you want?" And he brought me a beer

It's worth taking a moment to fill out their feedback form to let them know that he improved your experience.  I have a friend who's a SW FA and he said that they make a huge difference and most people only fill it out for complaints, not the good things they do.
Title: Re: Southwest questions
Post by: shulem92 on June 19, 2017, 06:28:33 PM
It's worth taking a moment to fill out their feedback form to let them know that he improved your experience.  I have a friend who's a SW FA and he said that they make a huge difference and most people only fill it out for complaints, not the good things they do.
Never even knew they have a feedback form where you can write about a specific steward
Title: Re: Southwest questions
Post by: ShlockDoc on June 19, 2017, 06:43:12 PM
Never even knew they have a feedback form where you can write about a specific steward

https://www.southwest.com/contact-us/contact-us.html

Click on send an email on the left.  I just filled this out yesterday for a FA that was super helpful.   It could help his career and make his day and costs me 3 minutes...
Title: Re: Southwest questions
Post by: zow on June 19, 2017, 11:04:03 PM
https://www.southwest.com/contact-us/contact-us.html

Click on send an email on the left.  I just filled this out yesterday for a FA that was super helpful.   It could help his career and make his day and costs me 3 minutes...
+1000
Title: Re: Southwest questions
Post by: Moshe26 on June 29, 2017, 02:49:31 PM
trying to book a flights from NYC to SAN and according to the map there should be a non stop flight which is true for the month of july and first two weeks of aug. however I am unable to find non stop flights for the last week of Aug. does southwest usually add the non stop flights closer date to departure?
Title: Re: Southwest questions
Post by: high end hobo on June 30, 2017, 05:54:36 PM
trying to book a flights from NYC to SAN and according to the map there should be a non stop flight which is true for the month of july and first two weeks of aug. however I am unable to find non stop flights for the last week of Aug. does southwest usually add the non stop flights closer date to departure?
Are u searching from LGA or EWR?
Title: Re: Southwest questions
Post by: Yaalili on June 30, 2017, 06:33:17 PM
trying to book a flights from NYC to SAN and according to the map there should be a non stop flight which is true for the month of july and first two weeks of aug. however I am unable to find non stop flights for the last week of Aug. does southwest usually add the non stop flights closer date to departure?

Seasonal flight only, along with EWR-OAK, perhaps ends in mid August.
Title: Re: Southwest questions
Post by: ShlockDoc on July 11, 2017, 03:27:05 PM
For those of you that maximize GCs, Vouchers, Travel credit, note that they have quietly reduced the number of forms of payment allowed on a reservation from 4 to 3.   >:(   You can still be creative to combine multiple into one and then use it but it's more of a PITA than it used to be.
Title: Re: Southwest questions
Post by: stmark on August 02, 2017, 12:21:57 PM
For those of you that maximize GCs, Vouchers, Travel credit, note that they have quietly reduced the number of forms of payment allowed on a reservation from 4 to 3.   >:(   You can still be creative to combine multiple into one and then use it but it's more of a PITA than it used to be.
How can one combine multiple SW GC's into 1?
Title: Re: Southwest questions
Post by: Geshmak25 on August 12, 2017, 10:26:03 PM
Does transferring points from a partner extend the expiration of miles?
Title: Re: Southwest questions
Post by: shaulyaakov on September 11, 2017, 11:38:05 AM
My flight went down in price, so I cancelled and rebooked. I now have $10 of travel credit sitting under myself and my wife's name. How long do I have to use the credit?

I'd probably rather just use it for something quick instead of waiting till next time I fly SW (I fly them rarely). Can this be used for early-bird check-in or for an alcoholic drink etc?
Title: Re: Southwest questions
Post by: NTorch on September 11, 2017, 11:53:53 AM
I think the credit is good for a year, but they limit what you can use it for.

I tried to use a travel credit towards the A list/early boarding fee and they would not let me.
Title: Re: Southwest questions
Post by: jomaster28 on September 12, 2017, 11:23:23 AM
Does Southwest not show up on Google Flights?
Title: Re: Southwest questions
Post by: GAM Z. on September 12, 2017, 12:07:13 PM
Does Southwest not show up on Google Flights?
They don't show up
Title: Re: Southwest questions
Post by: lubaby on September 12, 2017, 12:10:48 PM
Does Southwest not show up on Google Flights?
The flight details do, the pricing does not.
https://www.google.com/flights/#search;f=LGA;t=MDW;d=2017-10-30;r=2017-11-03;tt=o;s=0 (https://www.google.com/flights/#search;f=LGA;t=MDW;d=2017-10-30;r=2017-11-03;tt=o;s=0)

Being that there's no price pulling, the results will always be at the bottom when searching to any city.
https://www.google.com/flights/#search;f=LGA;t=ORD,MDW;d=2017-10-30;r=2017-11-03;tt=o;s=0 (https://www.google.com/flights/#search;f=LGA;t=ORD,MDW;d=2017-10-30;r=2017-11-03;tt=o;s=0)
Title: Re: Southwest questions
Post by: NTorch on October 24, 2017, 11:03:25 AM
Looking for info on airports on the east coast with cheaper flights to the LA area.

From research it seems that the most cost effective route is BWI - SNA (114 each way when not on sale) but without checking all the permutations (there are 5 LA area airports) I'm wondering if anyone has found a route from an East Coast airport to the LA area which runs cheaper.

Willing to go as far north as TF Green and south to IAD.

Thanks
Title: Re: Southwest questions
Post by: NTorch on October 30, 2017, 10:10:11 AM
Bump
Title: Re: Southwest questions
Post by: rediplus on December 07, 2017, 12:45:07 PM
i had an inactive account and SW forfeited 50k miles.
is there any way to get them reinstated ?
Title: Re: Southwest questions
Post by: ludmila on December 07, 2017, 01:08:23 PM
i had an inactive account and SW forfeited 50k miles.
is there any way to get them reinstated ?
If it is the first time, they did it for me, I just said I did not know the miles have an expiration date as in the past they did not expire. The rep was very nice and said she'll do it only this time :)
Title: Re: Southwest questions
Post by: as2 on December 07, 2017, 02:31:45 PM
If it is the first time, they did it for me, I just said I did not know the miles have an expiration date as in the past they did not expire. The rep was very nice and said she'll do it only this time :)
Sounds like a YMMV
Title: Re: Southwest questions
Post by: ludmila on December 08, 2017, 06:11:51 PM
Sounds like a YMMV
Agreed, maybe I was just lucky.
Title: Re: Southwest questions
Post by: Geshmak25 on December 25, 2017, 09:52:07 PM
Anyone have referral with signup bonus that is better than current 40k public offer for either of the personal cards?
Title: Re: Southwest questions
Post by: htg123 on February 13, 2018, 06:45:09 AM
Arriving in LAX from Australia around 6.30am. I have a separate onward Southwest flight around 2.30pm. Assuming I cannot interline my bags, is there any chance that Southwest will take my bags in the morning? Or do I really have to wait till 3 hours before?
Title: Re: Southwest questions
Post by: basketnarb on March 16, 2018, 09:18:56 AM
If I book Southwest tickets now for a flight in April using Southwest points on a Wanna Get Away ticket but then 2 days before the flight I decide to cancel - will the points get redeposited in my account or would they be lost?
Title: Re: Southwest questions
Post by: yg1836 on March 16, 2018, 09:34:11 AM
If I book Southwest tickets now for a flight in April using Southwest points on a Wanna Get Away ticket but then 2 days before the flight I decide to cancel - will the points get redeposited in my account or would they be lost?
I have cancelled 5 min before the flight, i once even cancelled after the flight took off but YMMV, I wouldn't try that, This is why I love southwest.
Title: Re: Southwest questions
Post by: voldemort on March 16, 2018, 09:34:48 AM
If I book Southwest tickets now for a flight in April using Southwest points on a Wanna Get Away ticket but then 2 days before the flight I decide to cancel - will the points get redeposited in my account or would they be lost?
They will get redeposited. 
Title: Re: Southwest questions
Post by: basketnarb on March 16, 2018, 10:00:46 AM
Arriving in LAX from Australia around 6.30am. I have a separate onward Southwest flight around 2.30pm. Assuming I cannot interline my bags, is there any chance that Southwest will take my bags in the morning? Or do I really have to wait till 3 hours before?

I don't know about Southwest but I've done this with other airlines.  Once landed in Zurich at 8am had 10:30pm flight on a seperate ticket and was able to check my bags right away in the morning. 
I'd wait for someone else to confirm that Southwest does this but I believe if the counter is open you can check your bags.
Title: Re: Southwest questions
Post by: NTorch on March 16, 2018, 11:26:51 AM
Quote
If I book Southwest tickets now for a flight in April using Southwest points on a Wanna Get Away ticket but then 2 days before the flight I decide to cancel - will the points get redeposited in my account or would they be lost?

Not only do they get redeposited, but they are usually ready to be used to book something else inside of an hour.
Title: Re: Southwest questions
Post by: lubaby on March 17, 2018, 08:30:57 PM
If I book Southwest tickets now for a flight in April using Southwest points on a Wanna Get Away ticket but then 2 days before the flight I decide to cancel - will the points get redeposited in my account or would they be lost?
Officially policy is you need to cancel at least 10 minutes before the flight.

Although as others here have written, they’ve done it with less.
Title: Re: Southwest questions
Post by: shaulyaakov on May 14, 2018, 11:20:46 AM
https://www.cbsnews.com/news/southwest-flight-861-emergency-landing-dallas-cabin-pressure/

Title: Re: Southwest questions
Post by: bb1836 on May 14, 2018, 11:57:38 AM
I shouldn't have a problem checking a case of wine as one of my bags on SW right?
Title: Re: Southwest questions
Post by: lubaby on May 14, 2018, 12:00:20 PM
I shouldn't have a problem checking a case of wine as one of my bags on SW right?
https://www.southwest.com/html/customer-service/baggage/special-luggage-pol.html
Title: Re: Southwest questions
Post by: metsgiantsfan on June 04, 2018, 03:08:16 PM
Not sure about whether its worth it or not to get pre-boarding, but if you do end up getting it, you would have to get it for your CP as well if you want to board the plane together. You can always try the "I'm saving this seat" route and hope that it works (I don't see why it shouldn't).

Im new to SW airlines. I just received a companion pass from signing up for both cc (thanks dan!). I booked a flight for november time during the holidays. From past experiences, if  i pay the $15 and get earlier boarding, will people fight me on saving the seat next to me for my wife if she comes on board later? Is this allowed?  I dont want any hostility when all can be avoided for $15 more
Title: Re: Southwest questions
Post by: NTorch on June 04, 2018, 03:28:02 PM
Quote
if  i pay the $15 and get earlier boarding, will people fight me on saving the seat next to me for my wife if she comes on board later? Is this allowed?  I dont want any hostility when all can be avoided for $15 more

Am a regular SW flier and have never experienced hostility, especially if its one seat. I will often get the earlybird checkin for my AC when we are flying the daf after a YT and we can't do the 24 hr A-list pre-board. She will then hold the seats for the kids and me and no one has ever given her a hard time about it.
Title: Re: Southwest questions
Post by: as2 on June 04, 2018, 03:30:12 PM
Im new to SW airlines. I just received a companion pass from signing up for both cc (thanks dan!). I booked a flight for november time during the holidays. From past experiences, if  i pay the $15 and get earlier boarding, will people fight me on saving the seat next to me for my wife if she comes on board later? Is this allowed?  I dont want any hostility when all can be avoided for $15 more
In addition to what was said, if she isn't boarding too much later, and you guys are sitting next to each other, most likely the seat you will be saving is a middle seat, so you'd get less of a fuss over that. If it's in an exit row or something, that I can see being a fight.
Title: Re: Southwest questions
Post by: metsgiantsfan on June 04, 2018, 03:34:34 PM
thank you..Ill likely then just pay $15 for one reservation
Title: Re: Southwest questions
Post by: NTorch on June 04, 2018, 04:30:11 PM
thank you..Ill likely then just pay $15 for one reservation

to quote someone else in this forum "but likes are free"
Title: Southwest questions
Post by: voldemort on July 10, 2018, 11:25:13 AM
No more peanuts served onboard as of August.

https://www.usatoday.com/story/travel/flights/todayinthesky/2018/07/10/southwest-airlines-peanuts-no-longer-offered-allergy-concerns/770636002/
Title: Re: Southwest questions
Post by: GAM Z. on July 10, 2018, 01:54:59 PM
No more peanuts onboard as of August.

https://www.usatoday.com/story/travel/flights/todayinthesky/2018/07/10/southwest-airlines-peanuts-no-longer-offered-allergy-concerns/770636002/
About time!  I never understood why it stayed around this long.
Title: Re: Southwest questions
Post by: voldemort on July 10, 2018, 02:03:57 PM
About time!  I never understood why it stayed around this long.
Ummm,maybe because they are yummy?
Do you have a peanut allergy?  Was it a big deal to submit an allergy request online so they didn’t serve them on your flight?
Title: Re: Southwest questions
Post by: davidrotts63 on July 10, 2018, 02:20:48 PM
Ummm,maybe because they are yummy?
Do you have a peanut allergy?  Was it a big deal to submit an allergy request online so they didn’t serve them on your flight?
It's definitely an interesting choice to have it be your "thing".
Title: Re: Southwest questions
Post by: metsgiantsfan on July 10, 2018, 04:56:21 PM
Flying with a 7 and 9 year old next month to florida. If I purchase early boarding for myself, anyone have any experience knowing if they will allow my kids  to board with me  if i didnt pay for early boarding for them? I tweeted SW and they gave me a vague response suggesting I pay for everyone...anyone have experience with this?  thanks
Title: Re: Southwest questions
Post by: jose34 on July 11, 2018, 07:52:58 AM
If you have kids with you, shouldnt they give you priority boarding anyhow?
Title: Re: Southwest questions
Post by: ShlockDoc on July 11, 2018, 08:04:04 AM
Flying with a 7 and 9 year old next month to florida. If I purchase early boarding for myself, anyone have any experience knowing if they will allow my kids  to board with me  if i didnt pay for early boarding for them? I tweeted SW and they gave me a vague response suggesting I pay for everyone...anyone have experience with this?  thanks

They won’t, technically y’all need to board with the last person in your group if you want to board together.  Technically ”Family Boarding” is if you have someone 6 or under but they won’t check.  Assuming your LOR is ok with it, just board after the A group during family boarding. 
Title: Re: Southwest questions
Post by: metsgiantsfan on July 11, 2018, 08:11:11 AM
They won’t, technically y’all need to board with the last person in your group if you want to board together.  Technically ”Family Boarding” is if you have someone 6 or under but they won’t check.  Assuming your LOR is ok with it, just board after the A group during family boarding.

right family boarding is 6 and under..so if i dont fib my kids age, there is no point of just purchasing early boarding for myself?
Title: Re: Southwest questions
Post by: jose34 on July 11, 2018, 05:05:03 PM
You never know and you can always ask.
This might be drop a different but I know a group of 14 year olds traveling together by themselves and Southwest gave them early boarding before everyone else.
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 25, 2018, 01:48:58 PM
I am CP on DW account. Had an emergency and DW can't fly back to MDW with me. We are both checked in and I already went through security. Can I fly as CP without her flying?
Title: Re: Southwest questions
Post by: as2 on July 25, 2018, 02:24:32 PM
I am CP on DW account. Had an emergency and DW can't fly back to MDW with me. We are both checked in and I already went through security. Can I fly as CP without her flying?
I doubt you will have an issue as long as you don't try to cancel her ticket. Not speaking from experience though. Would it be a big deal to cancel both and rebook one on your own?
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 25, 2018, 02:49:26 PM
Crazy price now. Have AA (BA) business as backup.
Title: Re: Southwest questions
Post by: ckmk47 on July 25, 2018, 02:58:02 PM
So keep quiet and fly.
If you're not cancelling your wife's ticket, SW is being paid for your seat. (At the price it was selling for at the time you booked it.)
I hope all goes well with your/ your wife's emergency.
Title: Re: Southwest questions
Post by: Dr Moose on July 25, 2018, 03:02:09 PM
I am CP on DW account. Had an emergency and DW can't fly back to MDW with me. We are both checked in and I already went through security. Can I fly as CP without her flying?
No one checks ID to match BP before boarding the plane.
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 25, 2018, 03:02:48 PM
So keep quiet and fly.
If you're not cancelling your wife's ticket, SW is being paid for your seat. (At the price it was selling for at the time you booked it.)
I hope all goes well with your/ your wife's emergency.
Thanks. Like always I will keep my mouth shut.  :)
Just found out sister has kidney stone and has to have it taken care of here. Can’t wait until she gets home. DW volunteered to stay instead of me. She is a KEEPER!!!
Title: Re: Southwest questions
Post by: TimT on July 25, 2018, 03:05:17 PM
Just found out sister has kidney stone and has to have it taken care of here. Can’t wait until she gets home.
Prayers that it all goes well.
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 25, 2018, 03:07:56 PM
Prayers that it all goes well.
Thank You!
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 25, 2018, 03:24:01 PM
If I pay for Wi-Fi can I get it on both laptop and phone or just one device?
Title: Re: Southwest questions
Post by: ShlockDoc on July 25, 2018, 03:33:12 PM
If I pay for Wi-Fi can I get it on both laptop and phone or just one device?

One device (but you can tether from one to the other).
Title: Re: Southwest questions
Post by: @Yehuda on July 25, 2018, 03:33:27 PM
If I pay for Wi-Fi can I get it on both laptop and phone or just one device?
You made it onto the plane!? Awesome.
Title: Re: Southwest questions
Post by: ShlockDoc on July 25, 2018, 03:33:40 PM
Thanks. Like always I will keep my mouth shut.  :)
Just found out sister has kidney stone and has to have it taken care of here. Can’t wait until she gets home. DW volunteered to stay instead of me. She is a KEEPER!!!

Wow, what a wife!  Let us know how it goes with boarding.
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 25, 2018, 03:35:29 PM
You made it onto the plane!? Awesome.
Board in a few minutes.
Title: Re: Southwest questions
Post by: ShlockDoc on July 25, 2018, 03:37:06 PM
You made it onto the plane!? Awesome.

It's not just the boarding, I'd be comfortable once the door closes. 
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 25, 2018, 03:59:59 PM
It's not just the boarding, I'd be comfortable once the door closes.
No door close yet. Should have given DW ticket to a standby female passenger.
Title: Re: Southwest questions
Post by: 12HRS on July 25, 2018, 04:13:09 PM
No door close yet. Should have given DW ticket to a standby female passenger.

for sure!

if you still need wifi i think i get free as a-list I can give you
Title: Re: Southwest questions
Post by: ludmila on July 25, 2018, 04:15:05 PM
Thanks. Like always I will keep my mouth shut.  :)
Just found out sister has kidney stone and has to have it taken care of here. Can’t wait until she gets home. DW volunteered to stay instead of me. She is a KEEPER!!!
Prayers that all goes well, good luck on the flight.
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 25, 2018, 04:15:28 PM
WOW just paged both of us to see who was on board. Door now closed.
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 25, 2018, 04:16:16 PM
for sure!

if you still need wifi i think i get free as a-list I can give you
Would greatly appreciate it.
Title: Re: Southwest questions
Post by: ShlockDoc on July 25, 2018, 04:17:12 PM
WOW just paged both of us to see who was on board. Door now closed.

They closed the door even though you were on board and she wasn't?
Title: Re: Southwest questions
Post by: ShlockDoc on July 25, 2018, 04:17:32 PM
for sure!

if you still need wifi i think i get free as a-list I can give you

Only A-List Preferred.
Title: Re: Southwest questions
Post by: 12HRS on July 25, 2018, 04:17:41 PM
Would greatly appreciate it.

check your whatsapp
Title: Re: Southwest questions
Post by: 12HRS on July 25, 2018, 04:18:06 PM
Only A-List Preferred.

hmm, scratch that then.
Title: Re: Southwest questions
Post by: @Yehuda on July 25, 2018, 04:19:41 PM
WOW just paged both of us to see who was on board. Door now closed.
HOLY COW. This was what I was warned could happen. What happened?
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 25, 2018, 04:20:02 PM
They closed the door even though you were on board and she wasn't?
Yes.
Title: Re: Southwest questions
Post by: ShlockDoc on July 25, 2018, 04:44:50 PM
Yes.

Wow, weird. I hope they don't cancel her CP once you arrive.  They clearly paged you for a reason.
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 25, 2018, 05:24:07 PM
Wow, weird. I hope they don't cancel her CP once you arrive.  They clearly paged you for a reason.
Will play stupid if that happens. I am good at that.
Title: Re: Southwest questions
Post by: TimT on July 25, 2018, 05:24:40 PM
Will play stupid if that happens. I am good at that.
Livestream please
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 25, 2018, 05:40:51 PM
Livestream please
How? I can’t even tether my phone to laptop. Personal hotspot not getting WiFi.
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 25, 2018, 09:49:39 PM
I am CP on DW account. Had an emergency and DW can't fly back to MDW with me. We are both checked in and I already went through security. Can I fly as CP without her flying?
SW canceled DW ticket and refunded the points to her account.

While I was seated on the plane they checked if three passengers were on the plane. First was announced DW name, I slumped in my seat.  :)
Then they said my name so I raised my hand. Then they asked if DW boarded. I shuck my head no. Then they went on to the third passenger.
Title: Re: Southwest questions
Post by: ShlockDoc on July 25, 2018, 09:51:27 PM
SW canceled DW ticket and refunded the points to her account.

While I was seated on the plane they checked if three passengers were on the plane. First was announced DW name, I slumped in my seat.  :)
Then they said my name so I raised my hand. Then they asked if DW boarded. I shuck my head no. Then they went on to the third passenger.

Yikes.  I hope they don't revoke her CP without giving you the opportunity to shmooze your way out of it.  Only time will tell....
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 25, 2018, 09:55:09 PM
Yikes.  I hope they don't revoke her CP without giving you the opportunity to shmooze your way out of it.  Only time will tell....
Will update if something happens. According to T&C's only recourse is to charge me full fare price.
Title: Re: Southwest questions
Post by: 12HRS on July 25, 2018, 10:08:43 PM
Will update if something happens. According to T&C's only recourse is to charge me full fare price.

You gonna fight it if they do?
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 25, 2018, 10:12:13 PM
You gonna fight it if they do?
Yes. I am going on the premises they are not heartless.
Title: Re: Southwest questions
Post by: ShlockDoc on July 25, 2018, 10:46:40 PM
You gonna fight it if they do?

Of course.  Their customer services is extraordinary, they may excuse it one time.
Title: Re: Southwest questions
Post by: ShlockDoc on July 25, 2018, 10:46:58 PM
Yes. I am going on the premises they are not heartless.

OMG, that was too corny.
Title: Re: Southwest questions
Post by: @Yehuda on July 25, 2018, 10:56:15 PM
SW canceled DW ticket and refunded the points to her account.

While I was seated on the plane they checked if three passengers were on the plane. First was announced DW name, I slumped in my seat.  :)
Then they said my name so I raised my hand. Then they asked if DW boarded. I shuck my head no. Then they went on to the third passenger.
Man that's scary. Best of luck.
Title: Re: Southwest questions
Post by: metsgiantsfan on July 26, 2018, 01:30:08 PM
is there a way to see how many seats are remaining on a southwest flight (im trying to deterine if i should buy my ticket now or if flights empty wait and maybe price comes down)..also how van one tell if its a 2x2 or 3x3 flight seating>?
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 26, 2018, 01:33:40 PM
is there a way to see how many seats are remaining on a southwest flight (im trying to deterine if i should buy my ticket now or if flights empty wait and maybe price comes down)..also how van one tell if its a 2x2 or 3x3 flight seating>?
Book now and you can always cancel/change for free. Every flight I been on has been 3x3. You can also check seat guru.
Title: Re: Southwest questions
Post by: jose34 on July 26, 2018, 02:05:29 PM
is there a way to see how many seats are remaining on a southwest flight (im trying to deterine if i should buy my ticket now or if flights empty wait and maybe price comes down)..also how van one tell if its a 2x2 or 3x3 flight seating>?

Southwest only flies 737 so naturally all flight would be 3X3.
Title: Re: Southwest questions
Post by: metsgiantsfan on July 26, 2018, 03:36:23 PM
Book now and you can always cancel/change for free. Every flight I been on has been 3x3. You can also check seat guru.

thank you...I know about free cancelation but my hesitation to book is if im getting 2 tickets now im helping fill the aircraft..if i dont buy them maybe there system at some point will see empty plane and lower price..maybe stupid thinking all together
Title: Re: Southwest questions
Post by: ShlockDoc on July 26, 2018, 03:49:53 PM
maybe stupid thinking all together

+1
Title: Re: Southwest questions
Post by: metsgiantsfan on July 26, 2018, 03:56:03 PM
+1

+2
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 26, 2018, 04:06:30 PM
thank you...I know about free cancelation but my hesitation to book is if im getting 2 tickets now im helping fill the aircraft..if i dont buy them maybe there system at some point will see empty plane and lower price..maybe stupid thinking all together
You are overthinking this.
Title: Re: Southwest questions
Post by: jose34 on July 26, 2018, 05:06:44 PM
You are overthinking this.

+1!

If want to book now , book now. If you want to wait, wait. However if waiting drives you crazy your better off booking now.
Title: Re: Southwest questions
Post by: ChaimMoskowitz on July 30, 2018, 12:40:44 PM
Just wanted to say THANK YOU to everyone for their thoughts, prays and help via PM/posts. DW and sister both home now and operation in LAS went off without a hitch.
Title: Re: Southwest questions
Post by: TimT on July 30, 2018, 01:06:28 PM
Just wanted to say THANK YOU to everyone for their thoughts, prays and help via PM/posts. DW and sister both home now and operation in LAS went off without a hitch.
Thank g-d
Title: Re: Southwest questions
Post by: as2 on July 30, 2018, 02:40:18 PM
Thank g-d
+1!
Title: Re: Southwest questions
Post by: yunchkup on February 10, 2019, 08:03:47 PM
If I book a flight using RR points, do I get spending points for that? Or only if I book with the CC?
Title: Re: Southwest questions
Post by: yunchkup on February 10, 2019, 08:30:06 PM
Another question, if I'm aiming for a CP with 110k RR points, what happens if I use some my points before that? Is the idea of 110k RR points to accumulate that amount as a final number, or is it about earning that amount altogether even if some was spent in the interim?
Title: Re: Southwest questions
Post by: Sig on February 10, 2019, 08:39:10 PM
Another question, if I'm aiming for a CP with 110k RR points, what happens if I use some my points before that? Is the idea of 110k RR points to accumulate that amount as a final number, or is it about earning that amount altogether even if some was spent in the interim?
Earn not have. Spend away!
Title: Re: Southwest questions
Post by: yunchkup on February 10, 2019, 08:45:01 PM
Earn not have. Spend away!
Yay!!!
Can you also answer my first question if spending RR points will earn me more spending points? Or is that asking for too much?
Title: Re: Southwest questions
Post by: thaber on February 10, 2019, 10:54:57 PM
Yay!!!
Can you also answer my first question if spending RR points will earn me more spending points? Or is that asking for too much?
No. We're all looking for an airline that'll do that
Title: Re: Southwest questions
Post by: yunchkup on February 11, 2019, 10:15:35 AM
Does SW have any night-time flights out of LGA/ISP/EWR flying westward? I don't care which city cuz it's a stop and I want to book the second leg of the trip with a different airline.

I tried numerous destination airports and none have past 4 pm departure. I would be interested in motze shabbos March 2.
Title: Re: Southwest questions
Post by: stmark on February 11, 2019, 10:23:29 AM
Does SW have any night-time flights out of LGA/ISP/EWR flying westward? I don't care which city cuz it's a stop and I want to book the second leg of the trip with a different airline.

I tried numerous destination airports and none have past 4 pm departure. I would be interested in motze shabbos March 2.
They have a daily evening flight from either LGA or EWR to STL. I think it leaves around 6-7pm or so.
Title: Re: Southwest questions
Post by: NTorch on February 11, 2019, 10:25:44 AM
Does SW have any night-time flights out of LGA/ISP/EWR flying westward? I don't care which city cuz it's a stop and I want to book the second leg of the trip with a different airline.

I tried numerous destination airports and none have past 4 pm departure. I would be interested in motze shabbos March 2.

LGA-MDW 8:05 PM takeoff on 3/2
Title: Re: Southwest questions
Post by: ad120 on February 13, 2019, 12:20:45 AM
https://www.travelandleisure.com/travel-news/southwest-influencer-storyteller-program
Title: Re: Southwest questions
Post by: jose34 on March 19, 2019, 08:52:49 AM
Its not possible to paypal with Southwest Early Bird with a gift card or travel funds credit?
Title: Re: Southwest questions
Post by: NTorch on March 19, 2019, 09:27:32 AM
Its not possible to paypal with Southwest Early Bird with a gift card or travel funds credit?

If I understand you correctly - no, you cannot use gift cards or travel funds to buy the early bird. But if you have a SW preferred card you can buy early bird at the airport and they will rebate it to you up to 4x in a year.
Title: Re: Southwest questions
Post by: jose34 on March 27, 2019, 09:53:18 PM
On a Southwest flight that says "stopover - no plane change", I am allowed to off the plane and then back on? Will I loose my seat and what happens to my boarding position number?
Title: Re: Southwest questions
Post by: ShlockDoc on March 27, 2019, 10:05:10 PM
On a Southwest flight that says "stopover - no plane change", I am allowed to off the plane and then back on? Will I loose my seat and what happens to my boarding position number?

You wont be allowed off but you can choose a better seat.
Title: Re: Southwest questions
Post by: jose34 on March 27, 2019, 10:17:48 PM
You wont be allowed off but you can choose a better seat.

I have a "Sunday" Southwest flight and Southwest changed it and made it a stopover.
Maybe I should ask the cancel the Early Bird that I paid for then?

Title: Re: Southwest questions
Post by: ShlockDoc on March 27, 2019, 11:16:18 PM
I have a "Sunday" Southwest flight and Southwest changed it and made it a stopover.
Maybe I should ask the cancel the Early Bird that I paid for then?

Sure, try.  Their customer service is usually very accomodating. 
Title: Re: Southwest questions
Post by: as2 on March 28, 2019, 01:44:22 AM
Sure, try.  Their customer service is usually very accomodating.
+1
Title: Re: Southwest questions
Post by: NTorch on March 28, 2019, 09:21:21 AM
You wont be allowed off but you can choose a better seat.

We did one of those a few years back flying from BWI to SNA and they allowed me to get off in PHX and get back on.
Title: Re: Southwest questions
Post by: Something Fishy on April 05, 2019, 02:14:57 PM
Is a points flight still refundable after checkin?
Title: Re: Southwest questions
Post by: as2 on April 05, 2019, 06:37:01 PM
Is a points flight still refundable after checkin?
Yup. Until (~)10 min prior to departure.
Title: Re: Southwest questions
Post by: as2 on April 05, 2019, 08:19:39 PM
Thanks, did not know.
Now you're making me second guess myself lol. I remember canceling a flight just minutes before departure with SW and it was booked with points. There, I reassured myself.
Title: Re: Southwest questions
Post by: thaber on May 21, 2019, 07:39:51 PM
I need to get 225k points into my SW account. 3:1 Marriott or 1:1 UR? Or am I missing something?
Title: Re: Southwest questions
Post by: shaulyaakov on June 04, 2019, 11:05:58 AM
It looks like Southwest has very limited availability from EWR/LGA to the Caribbean in their recently released Nov/Dec schedule (could have something to do with 737 MAX). All I've found so far is Aruba and CUN (went to CUN earlier in the year). Other places I've looked (Bahamas, Jamaica, T&C, Belize) either have no flights, or only fly Sat/Sun, and unfortunately, I can't go somewhere a full week. Need to return Wed/Thurs.

Has anyone found anything? I have a CP expiring 12/31/19 and I would really like to get one more cheap trip to the Caribbean in.

Their flights to FLL are all with pretty long stops, and are probably not worth it.
Title: Re: Southwest questions
Post by: shaulyaakov on June 04, 2019, 11:17:12 AM
Yup. Until (~)10 min prior to departure.

How are taxes refunded? Cash or travel credit? Want to hold a points reservation to AUA, but there's $75 of tax.
Title: Re: Southwest questions
Post by: NTorch on June 04, 2019, 11:21:18 AM
How are taxes refunded? Cash or travel credit? Want to hold a points reservation to AUA, but there's $75 of tax.

Depends how you paid. If you used points you get the points back, but if you used $$ the entire amount goes into the credit
Title: Re: Southwest questions
Post by: shaulyaakov on June 04, 2019, 11:24:56 AM
Depends how you paid. If you used points you get the points back, but if you used $$ the entire amount goes into the credit
You can't pay taxes with points. I want to know how the tax portion of a points reservation is refunded.
Title: Re: Southwest questions
Post by: NTorch on June 04, 2019, 11:39:40 AM
You can't pay taxes with points. I want to know how the tax portion of a points reservation is refunded.

Sorry misunderstood your question. Here is what they did for a domestic points reservation I cancelled last January:

Quote
   
Cost and Payment Summary

   
AIR - XXXXX
Base Fare
$   0.00
Excise Taxes
$   0.00
September 11th Security Fee
$   5.60
Total Air Cost
$   5.60       
Payment Information
Payment Type: XXXX Rapid Rewards Points XXXXX
Date: Jan 2, 2018
 

Payment Type: Visa XXXXXXXXXXXXXXX
Date: Jan 2, 2018
Payment Amount: $5.60

REFUND ON Jan 10, 2018 TO Rapid Rewards Points   

REFUND ON Jan 10, 2018 TO Residual Travel Funds $5.60
Title: Re: Southwest questions
Post by: shaulyaakov on June 04, 2019, 11:40:42 AM
Sorry misunderstood your question. Here is what they did for a domestic points reservation I cancelled last January:
Ah so they don't give you back cash. Ohh well.
Title: Re: Southwest questions
Post by: as2 on June 04, 2019, 02:49:47 PM
Ah so they don't give you back cash. Ohh well.
They've given me the option to refund to either refund as a credit or return to method of payment.
Title: Re: Southwest questions
Post by: yunchkup on June 16, 2019, 05:20:26 PM
Can anyone help? I'm finding Southwest's site really clumsy.

Looking to book a family trip to anywhere in US with max 2.5 hr flight from EWR/LGA. I'm having a hard time finding direct flights. Only see ATL, MDW, and STL. Booking with points. I know they fly closer like Myrtle Beach, RI, Charlotte, Florida, but most are not nonstop.
Title: Re: Southwest questions
Post by: grodnoking on June 16, 2019, 05:31:26 PM
Can anyone help? I'm finding Southwest's site really clumsy.

Looking to book a family trip to anywhere in US with max 2.5 hr flight from EWR/LGA. I'm having a hard time finding direct flights. Only see ATL, MDW, and STL. Booking with points. I know they fly closer like Myrtle Beach, RI, Charlotte, Florida, but most are not nonstop.
That is southwest's business model. They have "plane stops" like bus stops.
Title: Re: Southwest questions
Post by: yunchkup on June 16, 2019, 05:33:41 PM
That is southwest's business model. They have "plane stops" like bus stops.
Any way to get around that?
Title: Re: Southwest questions
Post by: lubaby on June 16, 2019, 06:29:48 PM
Any way to get around that?
Look at the route map and click list view, then filter nonstops only.
Title: Re: Southwest questions
Post by: yunchkup on July 15, 2019, 09:22:14 PM
Look at the route map and click list view, then filter nonstops only.
Thank you! This was super helpful!
Title: Re: Southwest questions
Post by: guoguo914 on September 18, 2019, 06:15:17 AM
Just found out that my points expired back in April 2019... Any way I can save it with car rental receipt?
Title: Re: Southwest questions
Post by: yunchkup on October 11, 2019, 12:08:55 AM
If I booked a flight for myself and my current companion, but I want to travel with someone else, will they give me a hard time transfering the reservation from the current companion to whom I actually want to travel with?
I can change the designation of my companion now and make a reservation for the new companion, but I'm not sure this trip will work out and I'm limited with how many times I can change who my companion is, so I'd rather hold off a bit until I know more details about the reserved trip and how likely it is to actually happen.
Title: Re: Southwest questions
Post by: shaulyaakov on October 11, 2019, 10:54:44 AM
If I booked a flight for myself and my current companion, but I want to travel with someone else, will they give me a hard time transfering the reservation from the current companion to whom I actually want to travel with?
I can change the designation of my companion now and make a reservation for the new companion, but I'm not sure this trip will work out and I'm limited with how many times I can change who my companion is, so I'd rather hold off a bit until I know more details about the reserved trip and how likely it is to actually happen.
If you change your companion, it will cancel the companion flight. You can then instantly book the flight for your new companion, subject to availability. It's possible that your cancelled companion seat will get sold in the interim if it's a full flight, so I'd try to do it with a phone rep.
Title: Re: Southwest questions
Post by: yunchkup on October 11, 2019, 01:14:21 PM
If you change your companion, it will cancel the companion flight. You can then instantly book the flight for your new companion, subject to availability. It's possible that your cancelled companion seat will get sold in the interim if it's a full flight, so I'd try to do it with a phone rep.
That's what I'm afraid of, but with a phone rep the transfer should happen immediately, no?
Title: Re: Southwest questions
Post by: shaulyaakov on October 11, 2019, 01:45:56 PM
That's what I'm afraid of, but with a phone rep the transfer should happen immediately, no?
I don't think it's inatant. Fairly sure seats can be in any fare bucket so as long as you still see seats, I wouldn't be too concerned.