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DansDeals Forum => Up In The Air => Topic started by: Thingywingy on October 14, 2014, 04:43:25 PM

Title: Aeroplan Master Thread
Post by: Thingywingy on October 14, 2014, 04:43:25 PM
I'll start off the newest master thread with 2 question.
A)Does the United method for avoiding close in fee work with Aeroplan?
B)Is any ticket available with United Miles, also with Aeroplan if I call up?
Title: Re: Aeroplan Master Thread
Post by: ilherman on October 14, 2014, 05:06:06 PM
A - huh? Since when does UA charge YQ?

B - Yes, besides if its UA expended availability for card holders or elites.
Title: Re: Aeroplan Master Thread
Post by: Thingywingy on October 14, 2014, 05:26:37 PM
A - huh? Since when does UA charge YQ?
Corrected.
Title: Re: Aeroplan Master Thread
Post by: AJK on October 14, 2014, 05:40:45 PM
I'll start off the newest master thread with 2 question.
A)Does the United method for avoiding close in fee work with Aeroplan?
B)Is any ticket available with United Miles, also with Aeroplan if I call up?

A) Huh? Since when does Aeroplan charge a close-in fee?
B) No. Only saver.
Title: Re: Aeroplan Master Thread
Post by: MEIR613 on October 14, 2014, 06:02:54 PM
B) No. Only saver.
-.05

Only Saver that's not expanded availability.
Title: Re: Aeroplan Master Thread
Post by: SOS on October 14, 2014, 06:15:14 PM

   

You could earn 7,500 Bonus Aeroplan Miles as a Club Carlson member at Radisson hotelsóuntil December 15.
> Book now
Title: Re: Aeroplan Master Thread
Post by: ilherman on October 14, 2014, 06:47:49 PM
-.05

Only Saver that's not expanded availability.
[/quoteat Alef Beis :) Partners only have access to saver awards. I hope everyone knows that :)
Title: Re: Aeroplan Master Thread
Post by: Thingywingy on October 14, 2014, 07:05:53 PM
A) Huh? Since when does Aeroplan charge a close-in fee?
My mistake. I'm looking at a flight from YYZ to BOS. Aeroplan charges $115.79 in taxes and fees. Strangely, United charges $129.30 for the same flight includung the close-in fee. without that it would be $54.30. Before looking at a the breakdown I assumed it included a close-in fee. However Aeroplan only charges 7500 miles for the one-way flight.
Title: Re: Aeroplan Master Thread
Post by: ilherman on October 14, 2014, 07:06:48 PM
Its YQ.
Title: Re: Aeroplan Master Thread
Post by: chff on October 15, 2014, 02:46:15 AM
http://forums.dansdeals.com/index.php?topic=11564.msg884833.msg#884833
Title: Re: Aeroplan Master Thread
Post by: Thingywingy on October 15, 2014, 04:22:58 AM
http://forums.dansdeals.com/index.php?topic=11564.msg884833.msg#884833
Thats regarding BA. This is regarding Aeroplan.
Title: Re: Aeroplan Master Thread
Post by: chff on October 15, 2014, 04:24:22 AM
Aeroplan charges one of the taxes as well that zUA doesn't. Not sure which, as I'm on the go now. IIRC its not the YQ, as there is no YQ on this route
Title: Re: Aeroplan Master Thread
Post by: Chapshnell on October 19, 2014, 02:04:49 AM
Linked travel program on membershiprewards.com & its not letting me transfer it instantly as in months past... takes time for account to link?
Title: Re: Aeroplan Master Thread
Post by: Chapshnell on October 19, 2014, 04:53:44 PM
Bump
Title: Re: Aeroplan Master Thread
Post by: itsallgood on January 23, 2015, 10:02:47 AM
What's the best way to achieve Aeroplan points via credit cards? Is it worth it / lucrative?
Title: Re: Aeroplan Master Thread
Post by: Hershelsdeals on January 23, 2015, 10:03:17 AM
What's the best way to achieve Aeroplan points via credit cards? Is it worth it / lucrative?
MR cards, then transfer
Title: Re: Aeroplan Master Thread
Post by: itsallgood on January 23, 2015, 10:12:08 AM
MR cards, then transfer
Thank you. And how about my second question>  ;D
Title: Re: Aeroplan Master Thread
Post by: Hershelsdeals on January 23, 2015, 10:14:09 AM
Thank you. And how about my second question>  ;D
Yes, if you know how and when to use it
Title: Re: Aeroplan Master Thread
Post by: Hershelsdeals on February 06, 2015, 02:21:54 AM
If I book an Aeroplan award, can I cancel within 24 hrs + within 24hrs of the flight?
Title: Re: Aeroplan Master Thread
Post by: D93 on February 06, 2015, 05:27:43 AM
If I book an Aeroplan award, can I cancel within 24 hrs + within 24hrs of the flight?
You can't cancel an Aeroplan award for free, even with in 24 hrs of booking. The only thing you'd be able to do is -
Until 2 hours before departure.
1) Cancel without redeposit. Cost: $90.
2) Change the flight to a flight 21 days out and then cancel with redeposit. Cost $180
Title: Re: Aeroplan Master Thread
Post by: The Guy on February 06, 2015, 06:17:49 AM
Thank you. And how about my second question>  ;D

Best award chart NYC-EUR zone 1,in business class.
Transfers instant from MR
Normal reps answering phone calls.
Low fuel on some airlines ( for example Swiss)
Title: Re: Aeroplan Master Thread
Post by: jaywhy on February 06, 2015, 07:21:48 AM
Best award chart NYC-EUR zone 1,in business class.
Transfers instant from MR
Normal reps answering phone calls.
No fuel on some airlines ( for example Swiss)
FTFY.
Title: Re: Aeroplan Master Thread
Post by: MosheP on February 08, 2015, 05:38:04 PM
Is this a valid routing? WAW-KBP-FRA-EWR,  with a stop less than 24 hours in KBP? If allowed... Will it be charged 45k or 52.5k?
Title: Re: Aeroplan Master Thread
Post by: ilherman on February 09, 2015, 02:50:53 PM
Is this a valid routing? WAW-KBP-FRA-EWR,  with a stop less than 24 hours in KBP? If allowed... Will it be charged 45k or 52.5k?
If KBP is in Europe 2, it will cost you 52.5k.
Title: Re: Aeroplan Master Thread
Post by: nocknock on February 21, 2015, 10:26:19 PM
What are the rules by changing an aeroplan ticket?

example: to change from economy to bus, same flight
Title: Re: Aeroplan Master Thread
Post by: yo on February 21, 2015, 11:22:28 PM
You can also change it to a date it will probably snow and when the flight gets cancelled enjoy the free refund
Title: Re: Aeroplan Master Thread
Post by: jaywhy on February 21, 2015, 11:38:15 PM
What are the rules by changing an aeroplan ticket?

example: to change from economy to bus, same flight
$90 CAD.
Title: Re: Aeroplan Master Thread
Post by: Hershelsdeals on February 23, 2015, 04:56:04 PM
Can I do 2 MR transfers to 1 Aeroplan account in 1 day?
Title: Re: Aeroplan Master Thread
Post by: ilherman on February 23, 2015, 04:56:37 PM
Can I do 2 MR transfers to 1 Aeroplan account in 1 day?
Yes.
Title: Re: Aeroplan Master Thread
Post by: jaywhy on February 23, 2015, 05:03:52 PM
I see OZ flights on AC. Rep says they are not bookable for some reason. They don't show on UA or ANA.
Is this phantom? Blackout dates?
Title: Re: Aeroplan Master Thread
Post by: Hershelsdeals on February 23, 2015, 05:05:36 PM
I'm trying to book Barcelona -Zurich -NY within 24hr connection with Aeroplan, but I'm getting an error

 "Marketfair flights rewards are only offered on Air Canada operated flights Air Canada does not operate flights between the requested cities"

Can someone help me out please thank you, will be appreciated.
Title: Re: Aeroplan Master Thread
Post by: jaywhy on February 23, 2015, 05:32:37 PM
I'm trying to book Barcelona -Zurich -NY within 24hr connection with Aeroplan, but I'm getting an error

 "Marketfair flights rewards are only offered on Air Canada operated flights Air Canada does not operate flights between the requested cities"

Can someone help me out please thank you, will be appreciated.
You need to call.
Title: Re: Aeroplan Master Thread
Post by: ilherman on February 23, 2015, 08:45:26 PM
I see OZ flights on AC. Rep says they are not bookable for some reason. They don't show on UA or ANA.
Is this phantom? Blackout dates?
UA is now blocking OZ availability, period. ANA is blocking it because OZ officially has blackout dates and you're probably looking on the blackout dates. But it seems that OZ does not enforce the blackout dates so Aeroplan is displaying them. Who gave you an error? ANA or AC?
Title: Re: Aeroplan Master Thread
Post by: jaywhy on February 23, 2015, 09:53:50 PM
UA is now blocking OZ availability, period. ANA is blocking it because OZ officially has blackout dates and you're probably looking on the blackout dates. But it seems that OZ does not enforce the blackout dates so Aeroplan is displaying them. Who gave you an error? ANA or AC?
AC gives the error. UA wasn't able to see it over the phone either.
When are the blackout dates?
I am looking at May 17-18 SFO-PNH.
Title: Re: Aeroplan Master Thread
Post by: AJK on February 23, 2015, 10:12:02 PM
UA is now blocking OZ availability, period.

Source? Example?
Title: Re: Aeroplan Master Thread
Post by: ilherman on February 23, 2015, 10:33:35 PM
Source? Example?
http://viewfromthewing.boardingarea.com/2015/02/08/asiana-awards-disappeared-united-com-heres-find-space/
Title: Re: Aeroplan Master Thread
Post by: ilherman on February 23, 2015, 10:35:31 PM
AC gives the error. UA wasn't able to see it over the phone either.
When are the blackout dates?
I am looking at May 17-18 SFO-PNH.
Don't remember. But google it should be an easy find.. I think I saw it on the ANA website.
Title: Re: Aeroplan Master Thread
Post by: AJK on February 24, 2015, 02:02:18 AM
http://viewfromthewing.boardingarea.com/2015/02/08/asiana-awards-disappeared-united-com-heres-find-space/

I don't think blocking means what you think it means. 

US used to "block" LH F.

LM currently "blocks" LH F.

American isn't blocking CX F. Nor is Delta blocking TN J.
Title: Re: Aeroplan Master Thread
Post by: ilherman on February 24, 2015, 08:49:20 AM
I don't think blocking means what you think it means. 

US used to "block" LH F.

LM currently "blocks" LH F.

American isn't blocking CX F. Nor is Delta blocking TN J.
Correct. I should of used the word "not displaying". They might be blocking it as well, but I never checked that. However, the story with OZ is still unclear, it seems from Aeroplan that they don't block the availability on the blackout dates. So they just don't let you confirmed a ressy on that dates? And if they do release availability, why doesn't UA see them? (Unless UA ideed blockes OZ availability)
Title: Re: Aeroplan Master Thread
Post by: clear thinker on April 12, 2015, 11:36:45 AM
When looking on united I have 6 business seats available from lga to tlv with a stop in yyz.
Though when I look it up on aeroplan I get hit with $500 a seat in fees, and I only get it with 2 stops!
Is there an explanation?
Am I missing something?
Title: Re: Aeroplan Master Thread
Post by: sillypainter on April 12, 2015, 11:37:59 AM
When looking on united I have 6 business seats available from lga to tlv with a stop in yyz.
Though when I look it up on aeroplan I get hit with $500 a seat in fees, and I only get it with 2 stops!
Is there an explanation?
Am I missing something?

Air Canada charges fuel surcharges on their own flight.
Title: Re: Aeroplan Master Thread
Post by: clear thinker on April 12, 2015, 11:39:04 AM
Air Canada charges fuel surcharges on their own flight.
Wow $500!?!
Anyway of avoiding it?
Title: Re: Aeroplan Master Thread
Post by: Einstein on April 12, 2015, 11:58:16 AM
Wow $500!?!
Anyway of avoiding it?
I saw this a while ago, Im wondering if it would work even way before you start the flight

http://onemileatatime.boardingarea.com/2014/01/09/booking-aeroplan-awards-without-fuel-surcharges/
Title: Re: Aeroplan Master Thread
Post by: sillypainter on April 12, 2015, 11:59:17 AM
Wow $500!?!
Anyway of avoiding it?

Book a UA, LX, LO operated flight with Aeroplan miles or book with UA miles.
Title: Re: Aeroplan Master Thread
Post by: clear thinker on April 12, 2015, 12:03:44 PM
Book a UA, LX, LO operated flight with Aeroplan miles or book with UA miles.
Tnx.
I saw this a while ago, Im wondering if it would work even way before you start the flight

http://onemileatatime.boardingarea.com/2014/01/09/booking-aeroplan-awards-without-fuel-surcharges/
Nice find, could be possible.
Just a bit complicated.
Tnx anyways.
Title: Re: Aeroplan Master Thread
Post by: Einstein on April 12, 2015, 12:06:30 PM
Tnx.Nice find, could be possible.
Just a bit complicated.
Tnx anyways.
np if you do experiment let me know ;D

It would be very helpful
Title: Re: Aeroplan Master Thread
Post by: ash on April 12, 2015, 12:31:27 PM
if i transfer amex mr points to my aeroplan account will it extend the account thats set to expire?
it says that only qualifying activity will extend it ? will this qualify ?
Title: Re: Aeroplan Master Thread
Post by: dirah on April 15, 2015, 04:40:45 PM
I have an Aeroplan ticket for Passenger X who can no longer fly, but turns out that passenger Y (account holder) needs to fly the same route same time.
Both have the same last name.
I can't just cancel ticket and reissue, as it is within 21 days.
I called Aeroplan and said that the wrong first name was used, but they won't change it because the dates of births are completely different.
[They have Passenger X's DOB from time of booking and Passenger Y's DOB on the account, as he is account holder.]
I assume there is no point with HUCA here.

Questions:
1. Is it possible to reschedule departure date for more than 21 days and then cancel (with double $90 penalty)?
2. Any other ideas?
Title: Re: Aeroplan Master Thread
Post by: jaywhy on April 15, 2015, 04:45:14 PM
I have an Aeroplan ticket for Passenger X who can no longer fly, but turns out that passenger Y (account holder) needs to fly the same route same time.
Both have the same last name.
I can't just cancel ticket and reissue, as it is within 21 days.
I called Aeroplan and said that the wrong first name was used, but they won't change it because the dates of births are completely different.
[They have Passenger X's DOB from time of booking and Passenger Y's DOB on the account, as he is account holder.]
I assume there is no point with HUCA here.

Questions:
1. Is it possible to reschedule departure date for more than 21 days and then cancel (with double $90 penalty)?
2. Any other ideas?
That.
Title: Re: Aeroplan Master Thread
Post by: dirah on April 15, 2015, 05:15:17 PM
Thanks.
One more question, if I go with the cancel option, I have 1 year to use the ticket, can the ticket be reissued in someone else's name?
Title: Re: Aeroplan Master Thread
Post by: MEIR613 on April 15, 2015, 10:01:13 PM
I have an Aeroplan ticket for Passenger X who can no longer fly, but turns out that passenger Y (account holder) needs to fly the same route same time.
Both have the same last name.
I can't just cancel ticket and reissue, as it is within 21 days.
I called Aeroplan and said that the wrong first name was used, but they won't change it because the dates of births are completely different.
[They have Passenger X's DOB from time of booking and Passenger Y's DOB on the account, as he is account holder.]
I assume there is no point with HUCA here.

Questions:
1. Is it possible to reschedule departure date for more than 21 days and then cancel (with double $90 penalty)?
2. Any other ideas?
Just change the first name. DOB doesn't make a difference.
Title: Re: Aeroplan Master Thread
Post by: harrym on April 19, 2015, 03:33:09 AM
Anyone manage to get phone fee waived for awards not possible to book online?
Title: Re: Aeroplan Master Thread
Post by: JoeCha on April 19, 2015, 07:19:41 AM
What award is not bookable online?
Title: Re: Aeroplan Master Thread
Post by: chff on April 19, 2015, 08:43:14 AM
Anyone manage to get phone fee waived for awards not possible to book online?
No. Yesterday I waited over an hour to speak with a rep as the website kept on giving errors
Title: Re: Aeroplan Master Thread
Post by: ABC on April 19, 2015, 08:45:58 AM
I have an Aeroplan ticket for Passenger X who can no longer fly, but turns out that passenger Y (account holder) needs to fly the same route same time.
Both have the same last name.
I can't just cancel ticket and reissue, as it is within 21 days.
I called Aeroplan and said that the wrong first name was used, but they won't change it because the dates of births are completely different.
[They have Passenger X's DOB from time of booking and Passenger Y's DOB on the account, as he is account holder.]
I assume there is no point with HUCA here.

Questions:
1. Is it possible to reschedule departure date for more than 21 days and then cancel (with double $90 penalty)?
2. Any other ideas?

I once had a similar thing I needed to change passenger name and destination,and the rep helped me out,she said lets first change it to more then 21 days out. I helped find avaibility charged me $90 and then another $90 to redeposit the miles.
Title: Re: Aeroplan Master Thread
Post by: VacationLover on May 01, 2015, 11:34:16 AM
I booked a ticket with Aeroplan (on United) and misspelled one letter of the passengers name. Aeroplan wants $90 to cancel and re-book, claiming they cannot change the name they have to cancel and re-book the ticket. United also claims they have no access and only Aroplan would be able to change it.

Is there any way i can change the one letter and not be charged$90?
Title: Re: Aeroplan Master Thread
Post by: Centro on May 01, 2015, 11:35:27 AM
I booked a ticket with Aeroplan (on United) and misspelled one letter of the passengers name. Aeroplan wants $90 to cancel and re-book, claiming they cannot change the name they have to cancel and re-book the ticket. United also claims they have no access and only Aroplan would be able to change it.

Is there any way i can change the one letter and not be charged$90?
One wrong letter shouldn't be a problem.
Title: Re: Aeroplan Master Thread
Post by: VacationLover on May 01, 2015, 11:41:12 AM
One wrong letter shouldn't be a problem.
You mean in the airport?
Title: Re: Aeroplan Master Thread
Post by: Centro on May 01, 2015, 11:41:35 AM
You mean in the airport?
Yes.
Title: Re: Aeroplan Master Thread
Post by: VacationLover on May 01, 2015, 11:46:00 AM
Yes.
Thanks. But a while ago i had that with a US airways flight booked with Avios and US check in agent said there was absolutely no way for them to change the name (one letter) why do you think this will not be a problem?

PS. it is for an international flight.
Title: Re: Aeroplan Master Thread
Post by: Centro on May 01, 2015, 01:10:42 PM
Thanks. But a while ago i had that with a US airways flight booked with Avios and US check in agent said there was absolutely no way for them to change the name (one letter) why do you think this will not be a problem?

PS. it is for an international flight.
This is what I was told many times here on the forums, perhaps any pro could chime in about it?
Title: Re: Aeroplan Master Thread
Post by: VacationLover on May 01, 2015, 02:20:47 PM
This is what I was told many times here on the forums, perhaps any pro could chime in about it?
Thanks.

I just put down with United, they said they added a note about the misspelled name. and that note will be on the ticket so it should not be a problem.
Title: Re: Aeroplan Master Thread
Post by: jaywhy on May 01, 2015, 06:16:34 PM
Thanks.

I just put down with United, they said they added a note about the misspelled name. and that note will be on the ticket so it should not be a problem.
You should be fine, especially if it's notated.
Title: Re: Aeroplan Master Thread
Post by: ilherman on May 03, 2015, 02:27:20 AM
Thanks. But a while ago i had that with a US airways flight booked with Avios and US check in agent said there was absolutely no way for them to change the name (one letter) why do you think this will not be a problem?

PS. it is for an international flight.
That check-in guy was an A$$. Most are not. At least when it comes to these things.
Title: Re: Aeroplan Master Thread
Post by: AJK on May 19, 2015, 01:51:30 PM
Does Aeroplan charge to upgrade the cabin on an award?

Assume LAX-JFK-FRA, where the first leg is in UA Y and second leg is on LH F, and want to upgrade to UA J.
Title: Re: Aeroplan Master Thread
Post by: ilherman on May 19, 2015, 03:40:54 PM
IIRC my experience was that they do charge.
Title: Re: Aeroplan Master Thread
Post by: jaywhy on May 19, 2015, 03:42:59 PM
Does Aeroplan charge to upgrade the cabin on an award?

Assume LAX-JFK-FRA, where the first leg is in UA Y and second leg is on LH F, and want to upgrade to UA J.
Any change is $90 CAD.
Title: Re: Aeroplan Master Thread
Post by: AJK on May 19, 2015, 03:46:18 PM
Thanks.
Title: Re: Aeroplan Master Thread
Post by: travel agent on May 19, 2015, 04:20:35 PM
if you are holding a J/F ticket with some segments in Y there is no charge to change if the flight opened up in higher cabin.
Title: Re: Aeroplan Master Thread
Post by: jaywhy on May 19, 2015, 04:36:42 PM
if you are holding a J/F ticket with some segments in Y there is no charge to change if the flight opened up in higher cabin.
Get back to me when you get Aeroplan to hold a ticket.
Not saying it's impossible, but it's very very difficult.
Title: Re: Aeroplan Master Thread
Post by: AJK on May 19, 2015, 04:38:56 PM
if you are holding a J/F ticket with some segments in Y there is no charge to change if the flight opened up in higher cabin.

That's my exact scenario:

Does Aeroplan charge to upgrade the cabin on an award?

Assume LAX-JFK-FRA, where the first leg is in UA Y and second leg is on LH F, and want to upgrade to UA J.
Title: Re: Aeroplan Master Thread
Post by: jaywhy on May 19, 2015, 04:44:27 PM
Ticketed or held?
If it's ticketed, they will charge.
Title: Re: Aeroplan Master Thread
Post by: mmm740 on May 19, 2015, 05:02:26 PM
IME they don't charge.
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on May 19, 2015, 05:12:55 PM

if you are holding a J/F ticket with some segments in Y there is no charge to change if the flight opened up in higher cabin.
How long does aero plan typically hold ticket for ?
Title: Re: Aeroplan Master Thread
Post by: AJK on May 19, 2015, 05:38:48 PM
IME they don't charge.

What was your change exactly?
Title: Re: Aeroplan Master Thread
Post by: mmm740 on May 19, 2015, 07:10:55 PM
What was your change exactly?
UA Y to J on same flight.
I was also told by a number of agents regarding other flights on TG and CA that there is no charge.
Title: Re: Aeroplan Master Thread
Post by: AJK on May 19, 2015, 07:20:51 PM
UA Y to J on same flight.
I was also told by a number of agents regarding other flights on TG and CA that there is no charge.

Thanks.
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on May 19, 2015, 08:01:14 PM

UA Y to J on same flight.
I was also told by a number of agents regarding other flights on TG and CA that there is no charge.
does it make a diff. how close it is from time of booking ?
Title: Re: Aeroplan Master Thread
Post by: mmm740 on May 19, 2015, 08:27:18 PM
does it make a diff. how close it is from time of booking ?
No
Title: Re: Aeroplan Master Thread
Post by: JoeCha on May 20, 2015, 12:24:06 AM
if you are holding a J/F ticket with some segments in Y there is no charge to change if the flight opened up in higher cabin.
IME they don't charge.
+1
They didn't charge me.

But that's only if one leg is initially booked in the higher cabin (such as in AJK's scenario).

If you were to upgrade a clean Y ticket to J or J to F, that would incur the change fee.
Title: Re: Aeroplan Master Thread
Post by: travel agent on May 20, 2015, 12:01:19 PM
Get back to me when you get Aeroplan to hold a ticket.
Not saying it's impossible, but it's very very difficult.

I mean holding a confirmed ticket with some segments in Y, then there is no charge
Title: Re: Aeroplan Master Thread
Post by: shoobi on June 02, 2015, 04:14:25 PM
Hey, so thinking of taking a summer vacation in a couple of months, but I have a 7 month old baby. Seems only Aeroplan and BA are worth it in premium cabins. I will have 80K MR and my wife will have around 70K MR, plus she has like 15K SPG.
Any ideas for great redemptions in biz/1st class using Aeroplan?
And does Amex still let transfers to diff accounts e.g. my wife's MR to my Aeroplan?
Title: Re: Aeroplan Master Thread
Post by: shoobi on June 02, 2015, 04:16:11 PM
Also have other miles, so even a one-way will be good with Aeroplan
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on June 02, 2015, 04:25:20 PM
Hey, so thinking of taking a summer vacation in a couple of months, but I have a 7 month old baby. Seems only Aeroplan and BA are worth it in premium cabins. I will have 80K MR and my wife will have around 70K MR, plus she has like 15K SPG.
Any ideas for great redemptions in biz/1st class using Aeroplan?
And does Amex still let transfers to diff accounts e.g. my wife's MR to my Aeroplan?
KE is 10% of miles...
Title: Re: Aeroplan Master Thread
Post by: shoobi on June 02, 2015, 05:39:25 PM
KE is only from UR right?

Also, can I book the SQ flight JFK-FRA in biz using Aeroplan? Can't seem to find it on their website
Title: Re: Aeroplan Master Thread
Post by: mmm740 on June 03, 2015, 12:02:43 AM



Also, can I book the SQ flight JFK-FRA in biz using Aeroplan? Can't seem to find it on their website

SQ does not release their lie flat premium cabins to partners.
(Lifemiles might be an exception on rare occasions)
Title: Re: Aeroplan Master Thread
Post by: AJK on June 03, 2015, 12:08:18 AM

SQ does not release their lie flat premium cabins to partners.
(Lifemiles might be an exception on rare occasions)

As has AC been on occasion. Even F.
Title: Re: Aeroplan Master Thread
Post by: AharonInIsrael on June 03, 2015, 04:02:54 AM
I was just looking at availability on TLV-CPH, and Aeroplan's site told me that a one way is not a possibility on that route (RT is fine). I tried finding OW rules/restrictions for Aeroplan, but couldn't see anywhere. Can someone enlighten me?
Title: Re: Aeroplan Master Thread
Post by: mmm740 on June 03, 2015, 04:11:28 AM
I was just looking at availability on TLV-CPH, and Aeroplan's site told me that a one way is not a possibility on that route (RT is fine). I tried finding OW rules/restrictions for Aeroplan, but couldn't see anywhere. Can someone enlighten me?
One ways are only allowed to and from North America.
Title: Re: Aeroplan Master Thread
Post by: AharonInIsrael on June 03, 2015, 04:19:09 AM
One ways are only allowed to and from North America.
Thanks
Title: Re: Aeroplan Master Thread
Post by: ABC on June 03, 2015, 04:54:31 AM

SQ does not release their lie flat premium cabins to partners.
(Lifemiles might be an exception on rare occasions)

He was asking about biz class,and biz class is bookable with partners,it just doesn't show online need to call.
Title: Re: Aeroplan Master Thread
Post by: mmm740 on June 03, 2015, 05:14:16 AM
He was asking about biz class,and biz class is bookable with partners,it just doesn't show online need to call.
-1

"premium cabins" = business and first class.
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on June 03, 2015, 11:15:37 AM
PSA: Aeroplan site is having technical issues.
Title: Re: Aeroplan Master Thread
Post by: shoobi on June 03, 2015, 11:17:46 AM
He was asking about biz class,and biz class is bookable with partners,it just doesn't show online need to call.

so is biz class premium or not? i thought SQ only holds their Suites for their own..
Title: Re: Aeroplan Master Thread
Post by: AJK on June 03, 2015, 11:24:15 AM
They don't release long haul business to partners generally speaking.
Title: Re: Aeroplan Master Thread
Post by: IsraelGuy on June 07, 2015, 10:15:30 AM
Aeroplan is low or no YQ on LX?

I'm looking at TLV-ZRH-ORD, seems like on Matrix the taxes are like 80-90, and infant in J is 100 flat, so total I'm looking at 82.5k + ~$190 for 1 adult and 1 infant in J?

Anything better I should be looking at in terms of MR transfer partners?
Title: Re: Aeroplan Master Thread
Post by: mmm740 on June 07, 2015, 10:25:09 AM
Aeroplan is low or no YQ on LX?

I'm looking at TLV-ZRH-ORD, seems like on Matrix the taxes are like 80-90, and infant in J is 100 flat, so total I'm looking at 82.5k + ~$190 for 1 adult and 1 infant in J?

Anything better I should be looking at in terms of MR transfer partners?
Should be no YQ on LX
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on June 08, 2015, 03:20:46 PM
1) searching for nyc-Ist, and i see availability on Turkish. Problem is, it only shows up on UA, but when I go to AC there isn't anything. Do I have to call it in ? 2) ita shows a flight on sas NYC-Copenhagen but when I search for award ticket on AC, the option doesn't show up. Any ideas ?
Title: Aeroplan Master Thread
Post by: rileywiles23 on June 08, 2015, 08:30:45 PM
Anyway to get aero plan to waive phone booking fee, when the option doesn't show up online - like BA does for AA tickets ?
Title: Re: Aeroplan Master Thread
Post by: jaywhy on June 08, 2015, 09:14:30 PM
Anyway to get aero plan to waive phone booking fee, when the option doesn't show up online - like BA does for AA tickets ?
Ask nicely.
They rarely waive it though.
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on June 08, 2015, 09:21:03 PM

Ask nicely.
They rarely waive it though.
I hope, because nothing shows up on aeroplan's website, even though United is loaded.
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on June 10, 2015, 09:30:57 PM
Does aeroplan allow stopovers on one way ticket's ?
Title: Re: Aeroplan Master Thread
Post by: leaf on June 11, 2015, 12:54:15 AM
No.
Title: Re: Aeroplan Master Thread
Post by: ual902 on June 29, 2015, 08:20:41 PM
1. Can I book UA Metal flights on Aeroplan online provided there is award space on united.com or do I need to call like SQ?.

2. There is no extra fees for UA metal within 21 days of dep if i book with Aeroplan points just like SQ?.

 Sorry no wiki here-
Title: Re: Aeroplan Master Thread
Post by: PlatinumGuy on June 29, 2015, 08:22:08 PM
Yes, no
Title: Re: Aeroplan Master Thread
Post by: shoobi on June 29, 2015, 08:23:56 PM
yeah, can someone make a wiki? i don't know enough about aeroplan to do that
Title: Re: Aeroplan Master Thread
Post by: Einstein on July 01, 2015, 01:58:40 AM
Seems like Aeroplan website is down due to maintenance...
Title: Re: Aeroplan Master Thread
Post by: mmm740 on July 01, 2015, 03:14:05 AM
Seems like Aeroplan website is down due to maintenance...
It happens all the time.
Title: Re: Aeroplan Master Thread
Post by: philbenjoe on July 21, 2015, 03:04:44 PM
Does anyone know if Aeroplan has any good redemption options departing TLV? I haven't found anything on the forums. TIA
Title: Re: Aeroplan Master Thread
Post by: EJB on July 21, 2015, 03:37:31 PM
Does anyone know if Aeroplan has any good redemption options departing TLV? I haven't found anything on the forums. TIA

Not a horrible value if you use it just from europe to NA. E.g., ZRH-NYC on LX J.
Title: Re: Aeroplan Master Thread
Post by: D93 on July 21, 2015, 03:44:45 PM
Does anyone know if Aeroplan has any good redemption options departing TLV? I haven't found anything on the forums. TIA

https://www4.aeroplan.com/FlightRewardChart.do
Title: Re: Aeroplan Master Thread
Post by: mmm740 on July 22, 2015, 12:31:23 AM
Does anyone know if Aeroplan has any good redemption options departing TLV? I haven't found anything on the forums. TIA
They are good for mini round the world awards.
Title: Re: Aeroplan Master Thread
Post by: philbenjoe on July 26, 2015, 06:01:37 AM
Thanks for responding. I checked the chart and didn't see anything that looked good. Also what is their mini RTW?
Title: Re: Aeroplan Master Thread
Post by: mmm740 on July 26, 2015, 06:05:12 AM
Thanks for responding. I checked the chart and didn't see anything that looked good. Also what is their mini RTW?
It's not official, they just have very flexible routing rules, for example you can do TLV - US - AUS - TLV on one award.
Title: Re: Aeroplan Master Thread
Post by: philbenjoe on July 26, 2015, 06:31:46 AM
U.S.? USA? AUS? Austin? Or Australia?
Title: Re: Aeroplan Master Thread
Post by: mmm740 on July 26, 2015, 07:00:35 AM
U.S.? USA? AUS? Austin? Or Australia?
USA Australia
Title: Re: Aeroplan Master Thread
Post by: philbenjoe on July 26, 2015, 07:09:24 AM
How do I get that? What mileage? 80k? Also any shorter options?
Title: Re: Aeroplan Master Thread
Post by: mmm740 on July 26, 2015, 08:37:13 AM
How do I get that? What mileage? 80k? Also any shorter options?
115k. You can probably do Asia instead of Australia and it would be the North American rate of 80k.
Title: Re: Aeroplan Master Thread
Post by: philbenjoe on July 26, 2015, 12:36:45 PM
How do i book it?
Title: Re: Aeroplan Master Thread
Post by: mmm740 on July 26, 2015, 05:12:08 PM
How do i book it?
Try multi city search, or call in.
Title: Re: Aeroplan Master Thread
Post by: LoLo on August 07, 2015, 04:18:26 PM
Called to add infant to ZRH-EWR booking, was told that it'll be $100 + $17 tax, but they only charged me the $17, the infant is now showing up on aeroplan.com, but not on united.com, is there anything to worry, or was i lucky and infant will show up on united later?
Title: Re: Aeroplan Master Thread
Post by: PlatinumGuy on August 07, 2015, 05:18:16 PM
Check if there is a ticket number (014xxxx) for the infant.
Title: Re: Aeroplan Master Thread
Post by: LoLo on August 07, 2015, 07:02:21 PM
Emailed myself the itinerary, and it's there, though still doesn't show up online
Title: Re: Aeroplan Master Thread
Post by: ar on August 08, 2015, 10:07:03 PM
Can I call Aeroplan to hold me an award reservation for a couple of hours?
Title: Re: Aeroplan Master Thread
Post by: mmm740 on August 08, 2015, 10:50:32 PM
Can I call Aeroplan to hold me an award reservation for a couple of hours?
Not officially.
 If you get through before midnight, you might be able to get the agent to hold it for you overnight.
Title: Re: Aeroplan Master Thread
Post by: ar on August 08, 2015, 10:52:21 PM
Not officially.
 If you get through before midnight, you might be able to get the agent to hold it for you overnight.

Why before midnight?
Title: Re: Aeroplan Master Thread
Post by: LoLo on August 08, 2015, 11:15:45 PM
Why before midnight?
That's when they close.
Title: Re: Aeroplan Master Thread
Post by: hr555 on August 10, 2015, 03:14:21 PM
I have 2 OW F tickets for a LH flight within 21 days from Europe to USA. (62.5K points each)
I want to cancel the flight & get refunded.
I understand that ideally I would need to change to after 21 days then cancel & pay 2 x $90.
The problem is that LH does not release First seats that far out.
They tell me that if I change to a lower priced award, I lose the difference in points.
What are my options? Thanks in advance.
Title: Re: Aeroplan Master Thread
Post by: travel agent on August 10, 2015, 03:53:30 PM
I have 2 OW F tickets for a LH flight within 21 days from Europe to USA. (62.5K points each)
I want to cancel the flight & get refunded.
I understand that ideally I would need to change to after 21 days then cancel & pay 2 x $90.
The problem is that LH does not release First seats that far out.
They tell me that if I change to a lower priced award, I lose the difference in points.
What are my options? Thanks in advance.

you can change it to a different airline, UA should be available.
Title: Re: Aeroplan Master Thread
Post by: hr555 on August 10, 2015, 03:58:51 PM
you can change it to a different airline, UA should be available.

Which routes would be easiest to find UA F?
Title: Re: Aeroplan Master Thread
Post by: Einstein on August 10, 2015, 04:04:52 PM
Which routes would be easiest to find UA F?
I just recently booked it on the FCO-ORD route....maybe that helps
Title: Re: Aeroplan Master Thread
Post by: hr555 on August 10, 2015, 04:27:21 PM
I just recently booked it on the FCO-ORD route....maybe that helps
Thanks. If UA's website shows available, but aeroplan doesn"t, would an agent be able to do it?
Title: Re: Aeroplan Master Thread
Post by: Einstein on August 10, 2015, 04:28:09 PM
Thanks. If UA's website shows available, but aeroplan doesn"t, would an agent be able to do it?
not always, but its possible
Title: Re: Aeroplan Master Thread
Post by: hr555 on August 10, 2015, 05:06:47 PM
I just recently booked it on the FCO-ORD route....maybe that helps
Worked! Thanks so much! (thanks ta as well).
Found a FCO-ORD F in June on UA website. Called Aero to make change, then cancelled online for full refund minus 2 x $90.
Title: Re: Aeroplan Master Thread
Post by: Einstein on August 10, 2015, 05:11:36 PM
Worked! Thanks so much! (thanks ta as well).
Found a FCO-ORD F in June on UA website. Called Aero to make change, then cancelled online for full refund minus 2 x $90.
Great!! glad I could help
Title: Re: Aeroplan Master Thread
Post by: EH on August 28, 2015, 11:13:56 AM
Does anyone know if Aeroplan miles can be sold?
If yes, how?

Title: Re: Aeroplan Master Thread
Post by: D93 on August 28, 2015, 11:46:32 AM
Does anyone know if Aeroplan miles can be sold?
If yes, how?
The same way all miles can be sold.
Title: Re: Aeroplan Master Thread
Post by: EH on August 28, 2015, 12:10:43 PM
The same way all miles can be sold.

which is...
I'm clearly clueless
Title: Re: Aeroplan Master Thread
Post by: Chapshnell on August 28, 2015, 12:12:33 PM
which is...
I'm clearly clueless

anything of value can be sold.. not on these forums at least...
Title: Re: Aeroplan Master Thread
Post by: EH on August 28, 2015, 12:21:02 PM
anything of value can be sold.. not on these forums at least...

Ok let me ask a more direct question.

A family member has 50,000 Aeroplan miles but claims he needs 75,000  for roundtrip YUL-KBP.
Assuming his facts are true, how do you suggest he go about using his points for that ticket?
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on August 28, 2015, 12:34:42 PM
Ok let me ask a more direct question.

A family member has 50,000 Aeroplan miles but claims he needs 75,000  for roundtrip YUL-KBP.
Assuming his facts are true, how do you suggest he go about using his points for that ticket?
Any MR points to top off the account?
Title: Re: Aeroplan Master Thread
Post by: D93 on August 29, 2015, 03:18:44 PM
Ok let me ask a more direct question.

A family member has 50,000 Aeroplan miles but claims he needs 75,000  for roundtrip YUL-KBP.
Assuming his facts are true, how do you suggest he go about using his points for that ticket?
Transfer 25k MR or 20k SPG into his Aeroplan account.
Title: Aeroplan Master Thread
Post by: rileywiles23 on September 02, 2015, 11:25:45 AM
Can one book a roundtrip international flight using AC miles, from Nyc, and then stopover in Nyc on the way back as long as they want, and then fly to Hawaii  - like united ?
Title: Re: Aeroplan Master Thread
Post by: Joe4007 on September 02, 2015, 11:37:41 AM
Can one book a roundtrip international flight using AC miles, from Nyc, and then stopover in Nyc on the way back as long as they want, and then fly to Hawaii  - like united ?
According to this (http://forums.dansdeals.com/index.php?topic=8240.0) wiki, yes.
Title: Re: Aeroplan Master Thread
Post by: YMW on September 02, 2015, 11:55:23 AM
Can one book a roundtrip international flight using AC miles, from Nyc, and then stopover in Nyc on the way back as long as they want, and then fly to Hawaii  - like united ?
According to this (http://forums.dansdeals.com/index.php?topic=8240.0) wiki, yes.
-1, you can have two stopover's or one stopover & one open jaw. There's no trail flight option with AC. IIRW
Title: Re: Aeroplan Master Thread
Post by: damaxer91 on September 02, 2015, 11:59:18 AM
-1, you can have one stopover or one open jaw. There's no trail flight option with AC. IIRW

Thats incorrect

Aeroplan allows one stop and one open Jaw or 2 stops
Title: Re: Aeroplan Master Thread
Post by: YMW on September 02, 2015, 12:04:42 PM
Thats incorrect

Aeroplan allows one stop and one open Jaw or 2 stops
You're right, IFTFM. I meant the point of no trail flight.
Title: Re: Aeroplan Master Thread
Post by: AJK on September 02, 2015, 12:47:23 PM
One stop + one OJ = free "trail" flight.
Title: Re: Aeroplan Master Thread
Post by: YMW on September 02, 2015, 12:50:28 PM
One stop + one OJ = free "trail" flight.

He said:
Can one book a roundtrip international flight using AC miles, from Nyc, and then stopover in Nyc on the way back as long as they want, and then fly to Hawaii  - like united ?
He wants to return to his departure city, so no trail flight afterwards....
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 02, 2015, 01:02:17 PM
If I'm allowed 2 stopovers then why can't I have a trail flight ? Why is it limited to an open jaw ?!
Title: Re: Aeroplan Master Thread
Post by: AJK on September 02, 2015, 01:04:05 PM
He said:He wants to return to his departure city, so no trail flight afterwards....

Uhm, he's asking if he can do NYC-XXX-NYC // NYC-HNL

Answer is yes.
Title: Aeroplan Master Thread
Post by: rileywiles23 on September 02, 2015, 01:13:44 PM
Uhm, he's asking if he can do NYC-XXX-NYC // NYC-HNL

Answer is yes.
Thank you. Btw is costa rico included in this, or only one of the United States themselves ?
Title: Re: Aeroplan Master Thread
Post by: YMW on September 02, 2015, 01:35:51 PM
Uhm, he's asking if he can do NYC-XXX-NYC // NYC-HNL

Answer is yes.
I thought once you get back to your departing city, the itinerary is over. I guess I'm wrong.
Title: Aeroplan Master Thread
Post by: rileywiles23 on September 02, 2015, 01:51:11 PM
Please ccmiw, as long as I stop in a city less then 24hrs then that's considered a connection and not a stop over, Example NYC- XXX ( less then 24hrs ) - TLV - open jaw XXX-NYC and then I can still tack on HNL, and NYC will be my stopover ?
Title: Re: Aeroplan Master Thread
Post by: AJK on September 02, 2015, 01:53:00 PM
Please ccmiw, as long as I stop in a city less then 24hrs then that's considered a connection and not a stop over, Example NYC- XXX ( less then 24hrs ) - TLV - open jaw XXX-NYC and then I can still tack on HNL ?!

<24 hours = layover, not stopover.

No, you could not do what you're suggesting: NYC-XXX-TLV // XXX-NYC // NYC-HNL

That's 2 OJs.
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 02, 2015, 02:04:30 PM

<24 hours = layover, not stopover.

No, you could not do what you're suggesting: NYC-XXX-TLV // XXX-NYC // NYC-HNL

That's 2 OJs.
I understand now. Thank you.
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 02, 2015, 09:17:09 PM
Can one change from Y to J, and just pay diff. In miles, as long as a part of the itinerary was already booked in J ?
Title: Re: Aeroplan Master Thread
Post by: mmm740 on September 02, 2015, 09:19:26 PM
Can one change from Y to J, and just pay diff. In miles, as long as a part of the itinerary was already booked in J ?
If part of the itinerary is in J why would there be a difference in miles?
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 02, 2015, 09:28:02 PM

If part of the itinerary is in J why would there be a difference in miles?
if one leg is in J, and the other in Y, they charge the same amount of miles , just like if they are both in J ?
Title: Re: Aeroplan Master Thread
Post by: jaywhy on September 02, 2015, 10:14:35 PM
if one leg is in J, and the other in Y, they charge the same amount of miles , just like if they are both in J ?
Both J.
Title: Re: Aeroplan Master Thread
Post by: Chapshnell on September 02, 2015, 11:50:51 PM
Both J.

not sure what you mean & could be you mean the same thing what im about to write, but a mixed award of Y & J is priced out as fully J.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on September 03, 2015, 12:46:48 AM
not sure what you mean & could be you mean the same thing what im about to write, but a mixed award of Y & J is priced out as fully J.
And if availability opens in J do you get it? Ive been looking at many mixed award Y & J NYC-BUD in March. Know its early but can i lock up the available seats now and if J opens grab those seats somehow?
Title: Re: Aeroplan Master Thread
Post by: Chapshnell on September 03, 2015, 01:27:51 AM
And if availability opens in J do you get it? Ive been looking at many mixed award Y & J NYC-BUD in March. Know its early but can i lock up the available seats now and if J opens grab those seats somehow?

Might be a $150 or so change fee involved. Not 100% certain.. But Swiss opens up late to partners & Lot is a rare find to begin with.. Your best bet is 70k UA with no YQ. Or 50k AA via TXL or DUS with AB
This isnt the right thread though to discuss this
Title: Re: Aeroplan Master Thread
Post by: mmm740 on September 03, 2015, 05:57:10 AM
And if availability opens in J do you get it? Ive been looking at many mixed award Y & J NYC-BUD in March. Know its early but can i lock up the available seats now and if J opens grab those seats somehow?
If J opens on the same flight that you are booked in, there is no fee change.
Title: Re: Aeroplan Master Thread
Post by: Joe4007 on September 03, 2015, 08:22:23 AM
Might be a $150 or so change fee involved. Not 100% certain..
FTR, their change fee is $90 (not saying you'll be charged).
Title: Re: Aeroplan Master Thread
Post by: Chapshnell on September 03, 2015, 08:41:45 AM
If J opens on the same flight that you are booked in, there is no fee change.

If thats the case its virtually a plan B
Title: Re: Aeroplan Master Thread
Post by: lubaby on September 03, 2015, 08:43:00 AM
FTR, their change fee is 90 CAD ($65-$70 USD) (not saying you'll be charged).
FTFY
Title: Re: Aeroplan Master Thread
Post by: mmm740 on September 03, 2015, 08:43:50 AM
If thats the case its virtually a plan B
Only it's not automatic and no pr-1 status.
And one leg needs to be booked in J.
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 03, 2015, 09:39:44 AM
Upthread it says, there is only no change fee, if one leg on the trip was originally booked into J, but if both were in Y then they will charge you. Is that correct, it will it be free either way ?
Title: Re: Aeroplan Master Thread
Post by: mmm740 on September 03, 2015, 09:41:35 AM
Upthread it says, there is only no change fee, if one leg on the trip was originally booked into J, but if both were in Y then they will charge you. Is that correct, it will it be free either way ?
If you need to add miles then there is a change fee.
Title: Re: Aeroplan Master Thread
Post by: travel agent on September 03, 2015, 10:49:58 AM
also any difference in tax, will be recalculated
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on September 03, 2015, 06:34:14 PM
If thats the case its virtually a plan B
The question is do you get the mileage back if you stay in Y? For example: You book RT NYC-BUD RT, outbound is J on both legs and inbound the short-haul is J but the long-haul is in Y.
Title: Re: Aeroplan Master Thread
Post by: Chapshnell on September 03, 2015, 06:42:37 PM
No, u dont
Title: Re: Aeroplan Master Thread
Post by: DMYD on September 03, 2015, 06:43:31 PM
The question is do you get the mileage back if you stay in Y? For example: You book RT NYC-BUD RT, outbound is J on both legs and inbound the short-haul is J but the long-haul is in Y.
Just book OW for now the other will open. whats the rush?
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on September 03, 2015, 08:57:38 PM
Just book OW for now the other will open. whats the rush?
I know its the wrong thread but...Are you selling call options on that fact?
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on September 03, 2015, 08:58:12 PM
No, u dont
Them its Plan B lite at best.
Title: Re: Aeroplan Master Thread
Post by: rzil on September 06, 2015, 09:15:31 AM
Can someone advise if amex to aeroplan transfer immeditaely
Title: Re: Aeroplan Master Thread
Post by: a mirrer on September 06, 2015, 09:16:58 AM
Can someone advise if amex to aeroplan transfer immeditaely
ime yes
Title: Re: Aeroplan Master Thread
Post by: lubaby on September 06, 2015, 09:30:29 AM
Can someone advise if amex to aeroplan transfer immeditaely
Generally, yes.
Title: Re: Aeroplan Master Thread
Post by: rzil on September 06, 2015, 09:30:54 AM
Tysm
Title: Re: Aeroplan Master Thread
Post by: LoLo on September 06, 2015, 11:27:46 AM
Generally, yes.
From my own account is was instant, when i transferred from DW's acc. it took 20-30 minutes.
Title: Re: Aeroplan Master Thread
Post by: Joe4007 on September 07, 2015, 08:15:32 AM
From my own account is was instant, when i transferred from DW's acc. it took 20-30 minutes.
Did you try logging out/in?
Title: Re: Aeroplan Master Thread
Post by: LoLo on September 07, 2015, 08:33:58 AM
Did you try logging out/in?
Yes, it actually showed the transfer under activity, but wasn't available for redemption until about 20-30 minutes later.
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 08, 2015, 11:28:12 AM
When I try booking NYC-VCE stopover, then VCE-IST -TLV, as part of a multi city search, ( The flights are all showing available on UA ) the system keeps on giving me a error message , saying it's not valid. Am I doing something wrong, or is this just an example of how bad Aeroplans website is ?
Title: Re: Aeroplan Master Thread
Post by: lubaby on September 08, 2015, 11:45:57 AM
When I try booking NYC-VCE stopover, then VCE-IST -TLV, as part of a multi city search, ( The flights are all showing available on UA ) the system keeps on giving me a error message , saying it's not valid. Am I doing something wrong, or is this just an example of how bad Aeroplans website is ?
That's not a valid multi city on Aeroplan.
There would need to be a TLV-NYC tacked on the end to be valid.
Title: Aeroplan Master Thread
Post by: rileywiles23 on September 08, 2015, 11:52:18 AM
That's not a valid multi city on Aeroplan.
There would need to be a TLV-NYC tacked on the end to be valid.
I forgot to add that to my post. There is a TLV-NYC tacked on at the end .
Title: Re: Aeroplan Master Thread
Post by: damaxer91 on September 08, 2015, 12:53:16 PM
When I try booking NYC-VCE stopover, then VCE-IST -TLV, as part of a multi city search, ( The flights are all showing available on UA ) the system keeps on giving me a error message , saying it's not valid. Am I doing something wrong, or is this just an example of how bad Aeroplans website is ?

Most multi-city searches dont work online

You'll need to call
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 08, 2015, 01:18:18 PM

Most multi-city searches dont work online

You'll need to call
Will do, thank you. I hope they'll waive the fee, bec. Man their website sucks !!
Title: Re: Aeroplan Master Thread
Post by: lubaby on September 09, 2015, 05:32:49 PM
Most multi-city searches dont work online

You'll need to call
As long as there's no OJ at any point of of the booking (middle or end), it should be searchable online without any issues.
Title: Re: Aeroplan Master Thread
Post by: lubaby on September 09, 2015, 05:33:57 PM
Will do, thank you. I hope they'll waive the fee, bec. Man their website sucks !!
Use United to find availability, then head to Aeroplan to price it out.
Aeroplan has "routing rules" that need to be taken into account to get the best use out of their website.
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 09, 2015, 08:54:44 PM
Does aeroplan allow an open jaw from two different regions ?
Title: Re: Aeroplan Master Thread
Post by: jaywhy on September 09, 2015, 09:10:16 PM
As long as there's no OJ at any point of of the booking (middle or end), it should be searchable online without any issues.
-1
You can book OJ's online. Middle and end.
Title: Re: Aeroplan Master Thread
Post by: jaywhy on September 09, 2015, 09:10:48 PM
Does aeroplan allow an open jaw from two different regions ?
Yes.
Title: Re: Aeroplan Master Thread
Post by: lubaby on September 09, 2015, 09:20:29 PM
-1
You can book OJ's online. Middle and end.
On a Multi City itinerary like the OP wants?
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 10, 2015, 02:06:53 PM
If I'm calling Ac to book an award, before I transfer the amount of miles needed, will they be able to hold the reservation over the phone,  as I transfer the miles, so I don't lose the award space ?
Title: Re: Aeroplan Master Thread
Post by: DMYD on September 10, 2015, 02:10:09 PM
If I'm calling Ac to book an award, before I transfer the amount of miles needed, will they be able to hold the reservation over the phone,  as I transfer the miles, so I don't lose the award space ?
Transfers are instant
Title: Re: Aeroplan Master Thread
Post by: D93 on September 10, 2015, 02:10:25 PM
If I'm calling Ac to book an award, before I transfer the amount of miles needed, will they be able to hold the reservation over the phone,  as I transfer the miles, so I don't lose the award space ?

Transfer from MR is instant, so as soon as the rep pulls up the reservation, you can transfer the miles in.
Title: Re: Aeroplan Master Thread
Post by: D93 on September 10, 2015, 02:10:50 PM
Transfers are instant

-0.5

Not from SPG
Title: Re: Aeroplan Master Thread
Post by: DMYD on September 10, 2015, 02:12:37 PM
-0.5

Not from SPG
True was thinking from MR, nothing from spg is instant. CMIIW
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 10, 2015, 03:29:57 PM
The agent says my flight BRU-JFK it not available, eventhough it shows up on LH,UA, and EF. Anything else i can do ?
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 10, 2015, 03:55:26 PM

The agent says my flight BRU-JFK it not available, eventhough it shows up on LH,UA, and EF. Anything else i can do ?
BUMP
Title: Re: Aeroplan Master Thread
Post by: D93 on September 10, 2015, 03:57:34 PM
BUMP

Ask the agent to "long sell" it
Title: Aeroplan Master Thread
Post by: rileywiles23 on September 10, 2015, 04:05:03 PM
Ask the agent to "long sell" it
she had no idea what that was. Will HUCA, But it's a freakin hour hold.
Title: Re: Aeroplan Master Thread
Post by: D93 on September 10, 2015, 04:15:28 PM
Will HUCA, But it's a freakin hour hold.
Welcome to AC!
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 10, 2015, 07:31:30 PM
Can VCE-SAW-TLV be booked as a OW - I know it can't be searched online, but should a agent be able to book it ?
Title: Re: Aeroplan Master Thread
Post by: D93 on September 10, 2015, 07:33:05 PM
Can VCE-SAW-TLV be booked as a OW - I know it can't be searched online, but should a agent be able to book it ?
No
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 10, 2015, 07:43:47 PM

No
Even if it's just a layover not a stopover ?
Title: Re: Aeroplan Master Thread
Post by: ilherman on September 10, 2015, 09:06:34 PM
Even if it's just a layover not a stopover ?
Trip has to start OR end in NA to be able to book a OW.
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 10, 2015, 11:52:34 PM
Is there a better number to call, other then the one on AC's website, to get through to some more competent reps.
There are multiple Brussels flights that show up on UA, EF, and LH, but none of these agents can find it.
Heck, they never even heard of the word long sell. Gosh this is frustrating.
Title: Re: Aeroplan Master Thread
Post by: MEIR613 on September 11, 2015, 01:17:30 AM
Is there a better number to call, other then the one on AC's website, to get through to some more competent reps.
There are multiple Brussels flights that show up on UA, EF, and LH, but none of these agents can find it.
Heck, they never even heard of the word long sell. Gosh this is frustrating.
Try the words "manual request" or "request the space manually" and always say a supervisor told me that some fights this is what needs to be done to book it. 

It just took me today 5 HUCA to book an LH flight that wasn't showing.
Title: Aeroplan Master Thread
Post by: rileywiles23 on September 11, 2015, 06:04:10 AM
Try the words "manual request" or "request the space manually" and always say a supervisor told me that some fights this is what needs to be done to book it. 

It just took me today 5 HUCA to book an LH flight that wasn't showing.
I've used all these words, just not the supervisor, but I see it can take a few hucas. I'll keep on trying.
But, is it at all possible that the award is not available to AC at all, or if it's showing up on the other sites, it's always available to AC too ?
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 11, 2015, 07:16:07 AM

I've used all these words, just not the supervisor, but I see it can take a few hucas. I'll keep on trying.
But, is it at all possible that the award is not available to AC at all, or if it's showing up on the other sites, it's always available to AC too ?
] Another 5 hucas, and even after they requested the flight manually with the flight numbers, it's not available. Are they not doing it right, or is it possible the space really isn't there ?!
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 11, 2015, 08:10:40 AM

] Another 5 hucas, and even after they requested the flight manually with the flight numbers, it's not available. Are they not doing it right, or is it possible the space really isn't there ?!
Update: after much persistence, I finally got a manager to manually long sell the seat from Brussels, and she said the seats are waitlisted, and AC can't book it. Does that make sense, and it's time to give up ?!
Title: Re: Aeroplan Master Thread
Post by: jaywhy on September 11, 2015, 01:36:31 PM
There is some weird stuff going on right now with AC availability. Keep trying.
Title: Re: Aeroplan Master Thread
Post by: chff on September 11, 2015, 02:38:46 PM
UA & Aeroplan show space, but UA can't book it. Saw as well LH on UA/NH but Aeroplan can't boom it
Title: Re: Aeroplan Master Thread
Post by: jaywhy on September 11, 2015, 02:51:05 PM
UA & Aeroplan show space, but UA can't book it. Saw as well LH on UA/NH but Aeroplan can't boom it
UA can't book it or AC can't book it?
Title: Re: Aeroplan Master Thread
Post by: chff on September 11, 2015, 02:55:45 PM
For the AC flight, UA can't.
For the LH flights, AC can't
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 11, 2015, 03:32:13 PM

For the AC flight, UA can't.
For the LH flights, AC can't
AC could not see the LH flights for me too, besides the SN.
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 12, 2015, 09:53:02 PM
Is there a difference in miles, whether I attach a RT  Europe-Tlv to a RT NYC-Europe, or book it separately ?
Title: Re: Aeroplan Master Thread
Post by: D93 on September 13, 2015, 02:39:25 AM
Is there a difference in miles, whether I attach a RT  Europe-Tlv to a RT NYC-Europe, or book it separately ?
Together = 80k/165k
Europe 1 seperate = 60k/90k + 50k/75k
Europe 2 separate = 75k/105k + 50k/75k
Title: Re: Aeroplan Master Thread
Post by: Chapshnell on September 13, 2015, 02:43:10 AM
Is there a difference in miles, whether I attach a RT  Europe-Tlv to a RT NYC-Europe, or book it separately ?

Might be a good idea to book 90k RT to Warsaw, Zurich, Geneva, London & then book a RT ticket with $$ if its cheap Europe-TLV... If you can keep it to the Star alliance you can check the baggage right through.. There used to be agreements between airlines even if they werent in the same alliance but its getting very rare these days
Title: Aeroplan Master Thread
Post by: rileywiles23 on September 13, 2015, 07:31:31 AM
That's not going to work, since I'm stopping in Vce on the way.
My problem is that I don't want to have to use the extra miles for J, when all I'm getting now in J is the Europe-TLV part, and not the long haul NYC-Europe. There is no more Y available on the flight I'll need RT Europe-TLV, so now I'm not sure if I should book separately, and save the miles, or book as one, and hope J opens up.
Title: Aeroplan Master Thread
Post by: rileywiles23 on September 13, 2015, 08:38:05 AM
That's not going to work, since I'm stopping in Vce on the way.
My problem is that I don't want to have to use the extra miles for J, when all I'm getting now in J is the Europe-TLV part, and not the long haul NYC-Europe. There is no more Y available on the flight I'll need RT Europe-TLV, so now I'm not sure if I should book separately, and save the miles, or book as one, and hope J opens up.
Is there anyway to set up on AC,  when booking RT J, where some segments are in Y, for those segments to be automatically changed to J, being that that's what you paid for, or do I have to keep on checking, and call AC to change it ?
Title: Re: Aeroplan Master Thread
Post by: travel agent on September 20, 2015, 05:26:57 AM
you have to keep checking
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 20, 2015, 03:40:54 PM
1) Till when can I change my AC itinerary, is it up till 24 hours before the flight, or anytime ?
2) if I'm originally booked on a flight that charges YQ, and change to one that doesn't have, I'll get refunded the difference, correct ?
3) Can I switch from a flight with a connection, to a direct one ?
Title: Re: Aeroplan Master Thread
Post by: lubaby on September 20, 2015, 03:45:24 PM
1) Till when can I change my AC itinerary, is it up till 24 hours before the flight, or anytime ?
2) if I'm originally booked on a flight that charges YQ, and change to one that doesn't have, I'll get refunded the difference, correct ?
3) Can I switch from a flight with a connection, to a direct one ?
2) Correct.
3) Yes.
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on September 20, 2015, 03:57:10 PM

2) Correct.
3) Yes.
Thank you. I found the answer to question 1. It's up to 2 hours before the flight.
Title: Re: Aeroplan Master Thread
Post by: MEIR613 on September 20, 2015, 06:13:02 PM
1) Till when can I change my AC itinerary, is it up till 24 hours before the flight, or anytime ?
2) if I'm originally booked on a flight that charges YQ, and change to one that doesn't have, I'll get refunded the difference, correct ?
3) Can I switch from a flight with a connection, to a direct one ?
1) Officialy 2 hours before the flight. (YMMV, possibly upto a minute before the flight)
2) Yes
3) Yes, but you'll pay the change fee.
Title: Re: Aeroplan Master Thread
Post by: lubaby on September 20, 2015, 06:49:38 PM
1) Officialy 2 hours before the flight. (YMMV, possibly upto a minute before the flight)
2) Yes
3) Yes, but you'll pay the change fee.
That applies to all 3 questions..
Title: Re: Aeroplan Master Thread
Post by: jopav613 on September 25, 2015, 11:43:04 AM
I'm new to this forum so I'm not sure if I'm posting this in the right place.

I noticed recently that domestic destinations such as i.e. EWR-DEN that was always FIXED MILEAGE of 12.5K miles is now 25K miles (for econonmy/coach)....making it twice as expensive as United. Am I looking in the wrong place or something? i never heard of Aeroplan devaluing their miles by that much.

Thanks.
Title: Re: Aeroplan Master Thread
Post by: jopav613 on September 25, 2015, 11:53:20 AM
Never Mind...Figured out what I was doing incorrect. All is good.
Title: Re: Aeroplan Master Thread
Post by: lubaby on September 25, 2015, 12:26:55 PM
Never Mind...Figured out what I was doing incorrect. All is good.
Were you looking at a RT instead of OW?
Title: Re: Aeroplan Master Thread
Post by: bznt on September 25, 2015, 12:34:06 PM
My friend has a amex account that he needs to transfer out all the MR points. I was going to transfer all to aeroplan because he wanted to use them on star alliance NYC to western Europe and aeroplan was the best option for business. Now with this devaluation. What is my best option to transfer the amex point to ?
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on September 25, 2015, 12:36:42 PM
Maybe SQ, but this is not terrible.
Title: Re: Aeroplan Master Thread
Post by: bznt on September 25, 2015, 01:07:43 PM
Sq is 130k round trip in business. Aeroplan is 120. So i guess  I will stick with aeroplan
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on September 25, 2015, 04:11:07 PM
So this is my aeroplan nightmare.
Was looking for JFK-BUD on 3/26. AC showed 1 seat in J JFK-WAW-BUD. Searched for the second seat and the itinerary changed from J on the WAW-BUD leg to Y for both passengers. I booked the first one knowing there were 2 J seats on the JFK-WAW long haul. I went back to book the second on with the Y short-haul seat and i wasnt able to book at all. PUTPAC twice, they informed me its phantom availability. Went to UA and booked the exact same second seat JFK-WAW in J and WAW-BUD in Y.
Title: Re: Aeroplan Master Thread
Post by: coralsnake on September 25, 2015, 04:41:51 PM
Sq is 130k round trip in business. Aeroplan is 120. So i guess  I will stick with aeroplan
SQ has much better change/cancellation fees.
Title: Re: Aeroplan Master Thread
Post by: bznt on September 25, 2015, 04:55:17 PM
10k is more then $100 value. A/C , change fee is $90
Title: Re: Aeroplan Master Thread
Post by: ABC on September 26, 2015, 04:47:58 PM
10k is more then $100 value. A/C , change fee is $90

Within 21 days it will be $180 and SQ only $20
(And SQ is very good for TLV.)
Title: Re: Aeroplan Master Thread
Post by: 1050BU on September 27, 2015, 07:57:53 AM

As of dec 15, Aeroplan is devaluing his points on some destinations by 20%. That's bad news.
From the USA to BRU, was always 90k points + less then 50$ tax RT, from dec it will cost 110k points a RT

https://www4.aeroplan.com/static/pdf/air_reward_chart/Aeroplan-Comparative-Mileage-Changes-Chart-en.pdf

Old news. Check the main site
Title: Re: Aeroplan Master Thread
Post by: Moshe90 on September 27, 2015, 08:02:54 AM
Old news. Check the main site
yup, sorry
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on October 20, 2015, 10:35:52 AM
Does it make sense i am seeing a 20k increase when booking as a RT over booking as two OW's?
Title: Re: Aeroplan Master Thread
Post by: lubaby on October 20, 2015, 12:21:50 PM
Does it make sense i am seeing a 20k increase when booking as a RT over booking as two OW's?
No. Unless it's pricing at a different fare class (Eg. First instead of Business).
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on October 20, 2015, 12:26:35 PM
No. Unless it's pricing at a different fare class (Eg. First instead of Business).
One way is in Y, other is J.
Title: Re: Aeroplan Master Thread
Post by: lubaby on October 20, 2015, 12:28:24 PM
One way is in Y, other is J.
If it's booked as a RT it'll price the whole thing in J.

You'd need to book it as OW + OW to save the 20k.
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on October 20, 2015, 12:38:55 PM
If it's booked as a RT it'll price the whole thing in J.

You'd need to book it as OW + OW to save the 20k.
Thank you!
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on November 08, 2015, 08:07:58 PM
I have a J ticket ATH-ZRH-EWR booked and would like to book ATH-FRA-EWR in F. I see it online but when calling in they say it is phantom. Can i cancel my current ticket and book the F ticket online?
Title: Re: Aeroplan Master Thread
Post by: AJK on November 08, 2015, 08:11:44 PM
I have a J ticket ATH-ZRH-EWR booked and would like to book ATH-FRA-EWR in F. I see it online but when calling in they say it is phantom. Can i cancel my current ticket and book the F ticket online?

Unlikely you'll be able to book online if the rep (did you try more than one?) doesn't see it.

Don't have enough points to book it now while keeping the other rez?
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on November 08, 2015, 08:12:42 PM
Unlikely you'll be able to book online if the rep (did you try more than one?) doesn't see it.

Don't have enough points to book it now while keeping the other rez?
Not sure i want to transfer in more miles just for that.
Title: Re: Aeroplan Master Thread
Post by: AJK on November 08, 2015, 08:21:38 PM
Unlikely you'll be able to book online if the rep (did you try more than one?) doesn't see it.

Don't have enough points to book it now while keeping the other rez?
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on November 08, 2015, 08:25:50 PM

I'll call again and watch some football while on hold.
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on November 08, 2015, 08:42:10 PM
Can't book it. At what point would i know it is not phantom, do i just keep calling?
Title: Re: Aeroplan Master Thread
Post by: coralsnake on November 08, 2015, 08:59:45 PM
Can't book it. At what point would i know it is not phantom, do i just keep calling?
What airline is the actual flight (metal)?
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on November 08, 2015, 09:03:35 PM
What airline is the actual flight (metal)?
LH
Title: Re: Aeroplan Master Thread
Post by: lubaby on November 08, 2015, 09:04:54 PM
Can't book it. At what point would i know it is not phantom, do i just keep calling?
Try searching as a Multi City (ATH-FRA-EWR-ATH) online, that should show you actual legs available.

LH
LH has lots of phantom availability on Aeroplan. If you have KVS, you can verify availability through there as well.
Title: Re: Aeroplan Master Thread
Post by: coralsnake on November 08, 2015, 09:09:59 PM
LH
Is it showing on LH, UA or NH?
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on November 08, 2015, 09:14:27 PM
It shows on UA and shows as bookable on AC site as well. Two agents said it was phantom though.
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on November 08, 2015, 09:16:33 PM
Try searching as a Multi City (ATH-FRA-EWR-ATH) online, that should show you actual legs available.
LH has lots of phantom availability on Aeroplan. If you have KVS, you can verify availability through there as well.
Individual legs also show on UA.
Title: Re: Aeroplan Master Thread
Post by: AJK on November 08, 2015, 09:22:22 PM
Avail on NH?
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on November 08, 2015, 09:24:00 PM
Avail on NH?
Gonna try checking now.
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on November 08, 2015, 09:32:03 PM
Gonna try checking now.
Quote
The selected flight is available,but the class you selected is not available or no setting.
Guess not available.
Title: Re: Aeroplan Master Thread
Post by: MEIR613 on November 08, 2015, 10:19:19 PM
Guess not available.
Doesn't mean anything. Recently NH doesn't show all the flights.

Had this 2 months and after 5 HUCA I found a rep to book it.
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on November 08, 2015, 10:58:52 PM
Doesn't mean anything. Recently NH doesn't show all the flights.

Had this 2 months and after 5 HUCA I found a rep to book it.
Any tips for getting through to AC? Any long-sell type thing i can try on them?
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on November 09, 2015, 09:26:45 AM
Any tips for getting through to AC? Any long-sell type thing i can try on them?
Still showing this morning on AC and UA. Any ideas of what to ask for, or HUCA my only hope?
Title: Re: Aeroplan Master Thread
Post by: D93 on November 12, 2015, 09:13:54 AM
$90 CAD cancelation fee is per ticket or per reservation?
Title: Re: Aeroplan Master Thread
Post by: lubaby on November 12, 2015, 09:17:41 AM
$90 CAD cancelation fee is per ticket or per reservation?
IINM it's per ticket, not per reservation.

90 CAD is cancelation for miles credit in pax name.
180 CAD is full refund of miles to account.
Title: Re: Aeroplan Master Thread
Post by: D93 on November 12, 2015, 09:19:28 AM
IINM it's per ticket, not per reservation.

90 CAD is cancelation for miles credit in pax name.
180 CAD is full refund of miles to account.

Thank You
Title: Re: Aeroplan Master Thread
Post by: jaywhy on November 12, 2015, 09:56:30 AM
Still showing this morning on AC and UA. Any ideas of what to ask for, or HUCA my only hope?
Ask for direct book and huca huca huca
Title: Re: Aeroplan Master Thread
Post by: Marco Polo on November 12, 2015, 10:20:42 AM
Ask for direct book and huca huca huca
I got it on the second or third day. Called and rep saw it.
Title: Re: Aeroplan Master Thread
Post by: jaywhy on November 12, 2015, 11:18:28 AM
I got it on the second or third day. Called and rep saw it.
Nice :)
Title: Re: Aeroplan Master Thread
Post by: mmm740 on November 18, 2015, 12:34:40 AM
Aeroplan not showing Air China. Phone rep couldn't see them either.
Title: Re: Aeroplan Master Thread
Post by: benjie1305 on November 18, 2015, 07:28:14 AM

Aeroplan not showing Air China. Phone rep couldn't see them either.

For a specific date or route?
Title: Re: Aeroplan Master Thread
Post by: mmm740 on November 18, 2015, 07:42:30 AM
For a specific date or route?
All dates and routes that I checked.
Title: Re: Aeroplan Master Thread
Post by: benjie1305 on November 18, 2015, 08:40:14 AM
All dates and routes that I checked.

Yes. I see reports of issues similar to the ones Aeroplan had last year with Air China seen here (http://onemileatatime.boardingarea.com/2014/09/11/aeroplan-blocking-air-china-award-space/)

On a side note it also seems that CA international flights are still blocked on United as well.
Title: Re: Aeroplan Master Thread
Post by: lubaby on November 18, 2015, 09:11:59 AM
Aeroplan not showing Air China. Phone rep couldn't see them either.
All dates and routes that I checked.
Noticed that yesterday as well. Hopefully will get fixed soon.
Title: Re: Aeroplan Master Thread
Post by: benjie1305 on December 02, 2015, 07:52:18 AM
With the deval taking effect December 15th, "can I/should I" do the following for my flight from VIE-FRA-JFK in mid January:

Can I book for my date today at 45k (due to only J being available for LH) and then pay the $90CAD and the additional 17.5k miles to upgrade to F when it opens closer to departure or will they charge me $90CAD and 25k miles as per the new award chart taking effect? If they are going to charge me the extra mileage as per the new award chart, I might as well wait until close in and save myself $90.
Title: Re: Aeroplan Master Thread
Post by: yuguy on December 02, 2015, 08:05:09 AM
With the deval taking effect December 15th, "can I/should I" do the following for my flight from VIE-FRA-JFK in mid January:

Can I book for my date today at 45k (due to only J being available for LH) and then pay the $90CAD and the additional 17.5k miles to upgrade to F when it opens closer to departure or will they charge me $90CAD and 25k miles as per the new award chart taking effect? If they are going to charge me the extra mileage as per the new award chart, I might as well wait until close in and save myself $90.

I have a similar situation with a ticket already booked, but may need to changed after dec 15. I would imagine they'll charge the new rate difference after Dec 15. I'd say wait close in.
Title: Re: Aeroplan Master Thread
Post by: travel agent on December 02, 2015, 11:26:16 AM
if you make changes in the same cabin, then there is no additional miles, but if you change cabin, then you have to pay additional miles.
Title: Re: Aeroplan Master Thread
Post by: benjie1305 on December 02, 2015, 11:27:45 AM
if you make changes in the same cabin, then there is no additional miles, but if you change cabin, then you have to pay additional miles.

Agreed. My question is if I do change the cabin if Ill be charged pre or post deval prices.
Title: Re: Aeroplan Master Thread
Post by: travel agent on December 02, 2015, 12:43:11 PM
additional miles I mean according to new chart
Title: Re: Aeroplan Master Thread
Post by: DMYD on December 14, 2015, 12:23:20 AM
Can I change or cancel a reservation on the website?
Title: Re: Aeroplan Master Thread
Post by: benjie1305 on December 14, 2015, 07:28:40 AM

Can I change or cancel a reservation on the website?

Never tried that but can definitely call. Should not take long to do.
Title: Re: Aeroplan Master Thread
Post by: D93 on December 14, 2015, 07:38:22 AM
Never tried that but can definitely call. Should not take long to do.

As long you don't mind waiting on hold for an hour until you get through to someone.
Title: Re: Aeroplan Master Thread
Post by: benjie1305 on December 14, 2015, 07:42:42 AM

As long you don't mind waiting on hold for an hour until you get through to someone.

When I did it for my bil I was done with it all in 20 min. Guess I got lucky.
Title: Re: Aeroplan Master Thread
Post by: LoLo on December 14, 2015, 08:32:18 AM
Guess I got lucky.
VERY lucky
Title: Re: Aeroplan Master Thread
Post by: DMYD on December 14, 2015, 09:41:55 AM
Never tried that but can definitely call. Should not take long to do.

As long you don't mind waiting on hold for an hour until you get through to someone.
That's why I would like to know if it could be done online, tried logging in to my booking but had no option to change or cancel.
Title: Re: Aeroplan Master Thread
Post by: lubaby on December 15, 2015, 08:21:06 AM
Good morning Aeroplan. We don't love you anymore, go home.

Only some changes have been made as of right now.

Just searched Europe 1 to America and its still showing at old chart.
Just searched 1 way Europe to Australia and it allows a 1 way booking at the new chart level.
Title: Re: Aeroplan Master Thread
Post by: benjie1305 on January 10, 2016, 10:02:58 AM
Just want to ask and confirm - in terms of missing out on any bonus amount and any other potential reason - that it should not make a difference if amounts are transferred as one (MR>AC 82.5k) or if it is broken down (MR>AC 12.5, next day MR>AC 70k)
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on January 10, 2016, 11:33:55 AM

Just want to ask and confirm - in terms of missing out on any bonus amount and any other potential reason - that it should not make a difference if amounts are transferred as one (MR>AC 82.5k) or if it is broken down (MR>AC 12.5, next day MR>AC 70k)
No difference.
Title: Re: Aeroplan Master Thread
Post by: davmtl on January 17, 2016, 09:53:51 AM
I had more then 130k Aeroplan miles but they expired mid august.

can anyone help me?
(Btw, did i post in the right forum?)
Title: Re: Aeroplan Master Thread
Post by: travel agent on January 17, 2016, 10:53:57 AM
are you in Canada or outside?
Title: Re: Aeroplan Master Thread
Post by: davmtl on January 18, 2016, 02:19:06 PM
used to live in canada, still got canadian address, but why?
Title: Re: Aeroplan Master Thread
Post by: travel agent on January 19, 2016, 02:32:40 PM
if you don't live in Canada you have 3 years instead of 1 year, so is your address updated? or its still in Canada?
Title: Re: Aeroplan Master Thread
Post by: davmtl on January 19, 2016, 03:20:33 PM
still in canada, however i moved more than a year ago. if i change address now is there any data to prove they will reinstate?
is there any other way? like an old car rental etc?
Title: Re: Aeroplan Master Thread
Post by: travel agent on January 19, 2016, 03:25:08 PM
If you show them proof that you moved they will reinstate it.
Title: Re: Aeroplan Master Thread
Post by: davmtl on January 19, 2016, 04:48:16 PM
like what?
are you sure it will work?
is there any other way? because if i change my address i most likely wont be able to transfer from amex
Title: Re: Aeroplan Master Thread
Post by: travel agent on January 19, 2016, 04:54:18 PM
you can change it back again after that.
Title: Re: Aeroplan Master Thread
Post by: Thingywingy on January 19, 2016, 05:32:30 PM
If my miles are still active and I moved, will that extend it another 24 months? Will I need to provide proof?

if you don't live in Canada you have 3 years instead of 1 year, so is your address updated? or its still in Canada?
Dan,
If this is correct maybe you can update your DDMS post (http://www.dansdeals.com/archives/61695#more-61695), as it shows 12 month expiration across the board.
Title: Re: Aeroplan Master Thread
Post by: lifetimedeals on January 19, 2016, 10:16:13 PM
How much is it with Aeroplan JFK/FRA ? Business? Economy?
Title: Re: Aeroplan Master Thread
Post by: lubaby on January 20, 2016, 12:14:24 AM
How much is it with Aeroplan JFK/FRA ? Business? Economy?
Y = 30k
J = 55k
F = 70k

Price are for OW.
Title: Re: Aeroplan Master Thread
Post by: a mirrer on January 20, 2016, 04:53:01 AM
if you don't live in Canada you have 3 years instead of 1 year, so is your address updated? or its still in Canada?
interesting because my american account shows expiring in 12 months after last activity
Title: Re: Aeroplan Master Thread
Post by: travel agent on January 20, 2016, 06:09:05 AM
If my miles are still active and I moved, will that extend it another 24 months? Will I need to provide proof?


no proof needed, if the address is outside Canada, you have 36 months, sometimes its not updated immediately on the website.
Title: Re: Aeroplan Master Thread
Post by: davmtl on January 20, 2016, 07:55:38 AM
is there any other way. because i don't really have proof. (its for my wife and all bills etc are in my name)
Title: Re: Aeroplan Master Thread
Post by: travel agent on January 20, 2016, 08:37:38 AM
no single bill with her name? maybe you show them proof that its your wife.
Title: Re: Aeroplan Master Thread
Post by: zer0k1 on January 20, 2016, 08:40:04 AM
Anyone know of a broker who'd do 1.4 for 200k+ AC?
Title: Re: Aeroplan Master Thread
Post by: D93 on January 20, 2016, 09:04:20 AM
Anyone know of a broker who'd do 1.4 for 200k+ AC?

You won't find one.
Title: Re: Aeroplan Master Thread
Post by: TorontoGuy on January 21, 2016, 11:58:24 AM
Get 100 free Aeroplan Points when signing up to receive aeroplan text messages. Expires Feb 29th.

Just send your aeroplan number to 27767.
Title: Re: Aeroplan Master Thread
Post by: palm tights on January 31, 2016, 07:29:23 AM
How much is nyc -sdq one way economy? 
Title: Re: Aeroplan Master Thread
Post by: D93 on January 31, 2016, 07:40:17 AM
How much is nyc -sdq one way economy?

20k
Title: Re: Aeroplan Master Thread
Post by: palm tights on January 31, 2016, 11:43:27 AM
20k
I tried to search and shows unavailable,  but by united it shows available
Title: Re: Aeroplan Master Thread
Post by: D93 on January 31, 2016, 12:34:05 PM
I tried to search and shows unavailable,  but by united it shows available

Are you logged into your UA account, maybe it's XN space?
Title: Re: Aeroplan Master Thread
Post by: rediplus on February 07, 2016, 12:42:14 PM
i booked a UA flight using Aeroplan. I need the UA booking ref number. is it online anywhere or do i have to call to get it ?
Title: Re: Aeroplan Master Thread
Post by: Chapshnell on February 07, 2016, 12:54:53 PM
i booked a UA flight using Aeroplan. I need the UA booking ref number. is it online anywhere or do i have to call to get it ?

Its a  quick call.

You can also do united callback that you lost your PNR but if you give them your info & flight info they can find it
Title: Re: Aeroplan Master Thread
Post by: rediplus on February 07, 2016, 01:28:23 PM
AIR CANADA  couldnt give it to me but united managed to find it. thanks
Title: Re: Aeroplan Master Thread
Post by: LeahB on February 09, 2016, 05:51:28 AM
Can I book a points+cash ticket on SWISS through aeroplan?
Title: Re: Aeroplan Master Thread
Post by: D93 on February 09, 2016, 05:52:06 AM
Can I book a points+cash ticket on SWISS through aeroplan?

No
Title: Re: Aeroplan Master Thread
Post by: LeahB on February 09, 2016, 05:52:50 AM
How can I book it then?
Title: Re: Aeroplan Master Thread
Post by: IsraelGuy on February 09, 2016, 05:54:53 AM
If I see an economy award on AC for 80k, united should be able to see the award right?
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on February 09, 2016, 09:39:18 AM
Looking at JFK-FRA-BUD in J on LH.

Germany Airport Security Charge $10.20
Germany International Passenger Service Charge $23.70
Carrier Surcharge  $428.00
U.S. International Transportation Tax $17.80
U.S. Passenger Safety Fee $5.60
U.S Passenger Facility Charge $4.50
Total per passenger $489.80

per ITA its:
Germany Airport Security Charge (DE) $10.20
German Passenger Service Charge (RA) $23.70
LH YQ surcharge (YQ) $178.00
LH YR surcharge (YR) $17.50
US International Departure Tax (US) $17.80
US September 11th Security Fee (AY) $5.60
US Passenger Facility Charge (XF) $4.50
Total per passenger $257.30

The AC YQ is what ITA shows for F not J. What am i missing?
Title: Re: Aeroplan Master Thread
Post by: mmm740 on February 09, 2016, 06:56:02 PM
Aeroplan is showing CA again.
Title: Re: Aeroplan Master Thread
Post by: Joe4007 on February 10, 2016, 05:42:57 PM
If I want to rebook a canceled ticket that has been affected by the deval, will I need to pay the difference in miles?
Title: Re: Aeroplan Master Thread
Post by: Buruch on February 21, 2016, 11:46:44 PM
I would like to do a mini-rtw trip including Israel for Pesach. 2 adults and a 1yo, so I'm thinking AC miles would be the best? I always wanted to visit SA, and for the final stop I'm interested either Thailand, Bali, Australia,  or NZ. I'm open to other suggestions. I've never booked F class, so I'm really not familiar with what to expect availability wise. So as far as airlines and routings are concerned, I'm completely open to suggestions, but I would also like to get the best bang for my buck in experiencing premium cabins. Can I go lax-tlv stop tlv-jnb stop jnb- one of the abovementioned destinations stop, and then back to lax? As far as the routing rules are concerned. I'm not seeing the ability to search 4 segments on AC website. Should I be looking at ANA for availability?

ETA: minimize/eliminate yq.
Title: Re: Aeroplan Master Thread
Post by: Chapshnell on February 21, 2016, 11:55:50 PM
I would like to do a mini-rtw trip including Israel for Pesach. 2 adults and a 1yo, so I'm thinking AC miles would be the best? I always wanted to visit SA, and for the final stop I'm interested either Thailand, Bali, Australia,  or NZ. I'm open to other suggestions. I've never booked F class, so I'm really not familiar with what to expect availability wise. So as far as airlines and routings are concerned, I'm completely open to suggestions, but I would also like to get the best bang for my buck in experiencing premium cabins. Can I go lax-tlv stop tlv-jnb stop jnb- one of the abovementioned destinations stop, and then back to lax? As far as the routing rules are concerned. I'm not seeing the ability to search 4 segments on AC website. Should I be looking at ANA for availability?

Their multi city search tool is pretty decent, YQ might cost you a fortune though depends how you route this intiniery. 
Title: Re: Aeroplan Master Thread
Post by: Buruch on February 22, 2016, 01:02:18 AM
Sorry, forgot to mention: I don't wanna pay yq :) Shouldn't be too tough- they don't charge yq for many, if not most of their partners.
Title: Re: Aeroplan Master Thread
Post by: PlatinumGuy on February 22, 2016, 05:08:08 AM
Looking at JFK-FRA-BUD in J on LH.

Germany Airport Security Charge $10.20
Germany International Passenger Service Charge $23.70
Carrier Surcharge  $428.00
U.S. International Transportation Tax $17.80
U.S. Passenger Safety Fee $5.60
U.S Passenger Facility Charge $4.50
Total per passenger $489.80

per ITA its:
Germany Airport Security Charge (DE) $10.20
German Passenger Service Charge (RA) $23.70
LH YQ surcharge (YQ) $178.00
LH YR surcharge (YR) $17.50
US International Departure Tax (US) $17.80
US September 11th Security Fee (AY) $5.60
US Passenger Facility Charge (XF) $4.50
Total per passenger $257.30

The AC YQ is what ITA shows for F not J. What am i missing?
Probably different YQ for different fares, LH full J is probably similar to F
Title: Re: Aeroplan Master Thread
Post by: D93 on March 02, 2016, 08:22:13 AM
Why isn't the call center open, is there a Canadian holiday today?
Title: Re: Aeroplan Master Thread
Post by: benjie1305 on March 02, 2016, 09:37:56 AM
Why isn't the call center open, is there a Canadian holiday today?

No holiday there today.

Try Mexico 52 55 9138 0280.
Title: Re: Aeroplan Master Thread
Post by: Joe4007 on March 03, 2016, 08:27:10 AM
If I want to rebook a canceled ticket that has been affected by the deval, will I need to pay the difference in miles?
BUMP.
Title: Re: Aeroplan Master Thread
Post by: TorontoGuy on March 03, 2016, 11:15:15 PM
I just saw on the TD website that starting April you can pay for taxes and fees using points. Andone know details?
Title: Re: Aeroplan Master Thread
Post by: zer0k1 on March 04, 2016, 12:18:08 AM
I just saw on the TD website that starting April you can pay for taxes and fees using points. Andone know details?

Probably at 1 Canadian cent per point
Title: Re: Aeroplan Master Thread
Post by: TorontoGuy on March 08, 2016, 03:51:19 PM
Does anyone have info and/or experience with churning a TD Canada Trust Aeroplan Visa Infinite Card?
Title: Re: Aeroplan Master Thread
Post by: zer0k1 on March 09, 2016, 09:36:56 AM
Does anyone have info and/or experience with churning a TD Canada Trust Aeroplan Visa Infinite Card?

Yes its churnable
Title: Re: Aeroplan Master Thread
Post by: LoLo on March 09, 2016, 11:22:03 AM
Yes its churnable
What about the USA version?
Title: Re: Aeroplan Master Thread
Post by: TorontoGuy on March 09, 2016, 12:43:34 PM
Yes its churnable
How long does the card have to be closed for until I re apply. This is the first time I'm doing anything like this, any helpful tips would be appreciated. TIA
Title: Re: Aeroplan Master Thread
Post by: username on March 10, 2016, 12:19:35 PM
no proof needed, if the address is outside Canada, you have 36 months, sometimes its not updated immediately on the website.
Do you have a link? I dont see it on their website.
FAQ/HELP (https://www3.aeroplan.com/faqhelp?icid=SUB_M_FAQ_EN)
Title: Re: Aeroplan Master Thread
Post by: yul-que. on March 31, 2016, 05:42:00 PM
new feature "pay all with miles"
Title: Re: Aeroplan Master Thread
Post by: DMYD on March 31, 2016, 05:58:58 PM
new feature "pay all with miles"
Would be bad idea
Title: Re: Aeroplan Master Thread
Post by: yul-que. on March 31, 2016, 10:12:25 PM
its 0.0085 CAD per mile
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on April 01, 2016, 04:08:40 PM
its 0.0085 CAD per mile

Would be bad terrible idea
FTFY
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on April 10, 2016, 12:51:56 AM
What's AC's current policy in regards to cancellations due to zika related issues ?
Title: Re: Aeroplan Master Thread
Post by: benjie1305 on April 10, 2016, 07:12:04 AM
What's AC's current policy in regards to cancellations due to zika related issues ?

http://www.metronews.ca/news/canada/2016/01/28/air-canada-to-give-refunds-or-allow-passengers-to-change-flights-over-zika-virus.html

http://www.aircanada.com/en/news/160128.html
Title: Re: Aeroplan Master Thread
Post by: Mendy1414 on April 12, 2016, 10:57:37 AM
Hope I am in the right place. I have a booking with Aeroplan for me and my wife that I want to upgrade to First now that it became available. Problem is that I for some bad reason do not have enough Amex points to transfer to Aeroplan, but my wife has plenty in her account, how can she transfer amex points to my aeroplan account? 
Title: Re: Aeroplan Master Thread
Post by: yul-que. on April 12, 2016, 11:14:50 AM
Hope I am in the right place. I have a booking with Aeroplan for me and my wife that I want to upgrade to First now that it became available. Problem is that I for some bad reason do not have enough Amex points to transfer to Aeroplan, but my wife has plenty in her account, how can she transfer amex points to my aeroplan account? 
same address worked for me
Title: Re: Aeroplan Master Thread
Post by: LoLo on April 13, 2016, 02:57:29 AM
Hope I am in the right place. I have a booking with Aeroplan for me and my wife that I want to upgrade to First now that it became available. Problem is that I for some bad reason do not have enough Amex points to transfer to Aeroplan, but my wife has plenty in her account, how can she transfer amex points to my aeroplan account? 
Add yourself as an AU on her account.
Title: Re: Aeroplan Master Thread
Post by: Mendy1414 on April 14, 2016, 03:22:23 PM
thanks all worked fine.

Here is the big weird thing that happened. We are 4 people on a reservation on SA via Aeroplan, so I called to have 2 of the passengers upgraded to Biz/1st all went fine they deducted the 100k and charged the $90 per person, they said you have to pay the miles for the whole round trip even though at this time the return in 1st is still not available, they said I should just call as it gets closer to the flight and if it is available they will upgrade it with no more fees, Ok so all seems fine till here.

This is where it gets intresting, I go online a short while later and I see that 2 more seats have become available, so I call to upgrade the other 2 seats (which at this point it is kind of split in to 2 separate reservations) and I get this very pleasant lady on the phone we chat and I tell her that I want to upgrade the 2 as when I called it was not available, make a long story short, she upgrades the other 2 passengers, though does not charge the $90 per passenger and the 100k remain in my account, I get the SA refrence and when I call the SA rep was able to assign me seats in 1st for all 4 of us, and when I check on SA it all shows up good, but when I check on earoplans site, so the 1st reservation where I paid it says ticketed... where as mine it shows up fine and it says reward value 250k and it says unticketed.

should I call aeroplan and figure it out and they will probably charge the fees and the 100k miles, or do I just go with the fact that It shows up on SA? 
Title: Re: Aeroplan Master Thread
Post by: travel agent on April 14, 2016, 03:49:31 PM
if the tickets are not reissued, you will be unable to check in, but some times its not reissued immediately, wait a day or 2, otherwise you will have to call aeroplan.
Title: Re: Aeroplan Master Thread
Post by: Mendy1414 on April 14, 2016, 04:17:35 PM
if the tickets are not reissued, you will be unable to check in, but some times its not reissued immediately, wait a day or 2, otherwise you will have to call aeroplan.
So you have seen this happen in the past?
Title: Re: Aeroplan Master Thread
Post by: travel agent on April 14, 2016, 04:28:01 PM
seen what? a case like you, not
but tickets not reissued immediately, yes
Title: Re: Aeroplan Master Thread
Post by: Mendy1414 on April 14, 2016, 04:33:29 PM
seen what? a case like you, not
but tickets not reissued immediately, yes
I will wait another day and see what happens
Title: Re: Aeroplan Master Thread
Post by: ABC on April 26, 2016, 03:07:42 PM
Does this still work?

http://onemileatatime.boardingarea.com/2014/01/09/booking-aeroplan-awards-without-fuel-surcharges/

So in the above example if you booked United roundtrip and flew Washington to Frankfurt, you could change your Frankfurt to Washington flight from United to Lufthansa and you would just be charged the $90CAD change fee, and not for the additional ~$430 worth of fuel surcharges that would apply if you had booked it in advance.
Title: Re: Aeroplan Master Thread
Post by: mmm740 on April 26, 2016, 04:53:55 PM
Does this still work?

http://onemileatatime.boardingarea.com/2014/01/09/booking-aeroplan-awards-without-fuel-surcharges/

So in the above example if you booked United roundtrip and flew Washington to Frankfurt, you could change your Frankfurt to Washington flight from United to Lufthansa and you would just be charged the $90CAD change fee, and not for the additional ~$430 worth of fuel surcharges that would apply if you had booked it in advance.
I don't think that works anymore. I had them reprice the taxes both up and down in changes.
Title: Re: Aeroplan Master Thread
Post by: LoLo on April 26, 2016, 05:48:43 PM
I don't think that works anymore. I had them reprice the taxes both up and down in changes.
After taking the first leg?
Title: Re: Aeroplan Master Thread
Post by: high end hobo on May 01, 2016, 03:10:05 PM
does Aircanada allow circuitous routings like that  i can call in (they're not showing up online) e.g. TLV-ZRH-IST-SIN
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on May 01, 2016, 06:28:42 PM
does Aircanada allow circuitous routings like that  i can call in (they're not showing up online) e.g. TLV-ZRH-IST-SIN
They rejected much simpler routing than that for me. The multi-city rules dont allow you to bypass the original point of departure. They are very strict about zones etc.
Title: Re: Aeroplan Master Thread
Post by: Yaalili on May 15, 2016, 10:28:08 PM
Anyone know another number to reach a live person at Aeroplan besides for the one posted on the web? I cannot remember my number and trying to access my account, the only way you can speak to an agent is if you put in the 9 digit number.
Title: Re: Aeroplan Master Thread
Post by: lubaby on May 16, 2016, 07:11:51 AM
Anyone know another number to reach a live person at Aeroplan besides for the one posted on the web? I cannot remember my number and trying to access my account, the only way you can speak to an agent is if you put in the 9 digit number.
800-479-1205

Connects to a live agent right away (usually).
Title: Re: Aeroplan Master Thread
Post by: Yaalili on May 16, 2016, 07:36:13 AM
800-479-1205

Connects to a live agent right away (usually).

Thanks.
Title: Re: Aeroplan Master Thread
Post by: Elchay on July 04, 2016, 12:14:52 AM
Just transferred 80k from amex to book LH first DME-MUC-EWR. When I tried to book it says it's no longer available. Called and they said there is no availability on the DME-MUC leg. It is still showing up on both Aeroplan and UA as available. Any options?
Title: Re: Aeroplan Master Thread
Post by: mmm740 on July 04, 2016, 12:48:35 AM
Just transferred 80k from amex to book LH first DME-MUC-EWR. When I tried to book it says it's no longer available. Called and they said there is no availability on the DME-MUC leg. It is still showing up on both Aeroplan and UA as available. Any options?
In NH showing that flight?
Title: Re: Aeroplan Master Thread
Post by: Elchay on July 04, 2016, 01:11:44 AM
In NH showing that flight?
No  :(
Title: Re: Aeroplan Master Thread
Post by: lubaby on July 04, 2016, 08:33:05 AM
No  :(
Classic LH phantom availability.
Title: Re: Aeroplan Master Thread
Post by: Elchay on July 04, 2016, 11:14:21 AM
Classic LH phantom availability.
It is showing on Miles and More. Does that help me at all?
Title: Re: Aeroplan Master Thread
Post by: Joe4007 on July 04, 2016, 11:19:48 AM
It is showing on Miles and More. Does that help me at all?
Nops.
Title: Re: Aeroplan Master Thread
Post by: Elchay on July 04, 2016, 11:25:30 AM
Nops.
Because that is also phantom? Would I be able to book it using M&M?
Title: Re: Aeroplan Master Thread
Post by: Joe4007 on July 04, 2016, 11:27:14 AM
Because that is also phantom? Would I be able to book it using M&M?
Because M&M has greater availbilty for their own members. And yes, you'll most likely be able to book that with M&M.
Title: Re: Aeroplan Master Thread
Post by: Elchay on July 04, 2016, 04:58:30 PM
If a LH award shows up on expert flyer will that be bookable on Aeroplan or is that also possibly phantom?
Title: Re: Aeroplan Master Thread
Post by: rileywiles23 on July 04, 2016, 10:22:42 PM
If a LH award shows up on expert flyer will that be bookable on Aeroplan or is that also possibly phantom?
It should be good to go, although I've have experience otherwise. Is it showing on aeroplan ?
Title: Re: Aeroplan Master Thread
Post by: damaxer91 on July 04, 2016, 10:30:25 PM
If a LH award shows up on expert flyer will that be bookable on Aeroplan or is that also possibly phantom?

IIRC EF shows M&M availability not Star Alliance
Title: Re: Aeroplan Master Thread
Post by: Elchay on July 04, 2016, 10:48:05 PM
It should be good to go, although I've have experience otherwise. Is it showing on aeroplan ?
Yup. Got it. One more stop than I would have liked but I guess I can check out FCT in FRA and FCL in MUC. Maybe I'll change it if something more direct opens closer to departure
Title: Re: Aeroplan Master Thread
Post by: Elchay on July 04, 2016, 10:49:00 PM
IIRC EF shows M&M availability not Star Alliance
-1
EF says they show *A not m&m
Title: Re: Aeroplan Master Thread
Post by: lubaby on July 04, 2016, 10:59:59 PM
Yup. Got it. One more stop than I would have liked but I guess I can check out FCT in FRA and FCL in MUC. Maybe I'll change it if something more direct opens closer to departure
Generally, searching each leg individually on Aeroplan will show you accurate availability.

Or use KVS to search if you have access to that.
Title: Re: Aeroplan Master Thread
Post by: Elchay on July 04, 2016, 11:02:29 PM
How do I get my LH record locator ?
Title: Re: Aeroplan Master Thread
Post by: Elchay on July 04, 2016, 11:03:07 PM
Generally, searching each leg individually on Aeroplan will show you accurate availability.

Or use KVS to search if you have access to that.
Is KVS better then expert flyer?
Title: Re: Aeroplan Master Thread
Post by: lubaby on July 04, 2016, 11:07:16 PM
How do I get my LH record locator ?
Call Aeroplan. Takes 1 minute on the phone.

Is KVS better then expert flyer?
To confirm LH availability or phantom bookable through *A partners, yes IME.
Title: Re: Aeroplan Master Thread
Post by: lubaby on July 04, 2016, 11:13:38 PM
Yup. Got it. One more stop than I would have liked but I guess I can check out FCT in FRA and FCL in MUC. Maybe I'll change it if something more direct opens closer to departure
Only 90 CAD for changes, no biggy.

Either way, enjoy!
Title: Re: Aeroplan Master Thread
Post by: Elchay on July 04, 2016, 11:19:37 PM
Only 90 CAD for changes, no biggy.

Either way, enjoy!
Thanks!
Title: Re: Aeroplan Master Thread
Post by: ABC on July 13, 2016, 05:51:17 AM
Miles expired without any warning.

Will they reinstate them for me?
Title: Re: Aeroplan Master Thread
Post by: lubaby on July 13, 2016, 07:54:17 AM
Miles expired without any warning.

Will they reinstate them for me?
How long ago?

IME no.
Title: Re: Aeroplan Master Thread
Post by: ABC on July 13, 2016, 07:54:56 AM
How long ago?

IME no.

1 week
Title: Re: Aeroplan Master Thread
Post by: lubaby on July 13, 2016, 07:57:39 AM
1 week
Doesn't hurt to try a couple of times.

Report back with what happens.

Good luck.
Title: Re: Aeroplan Master Thread
Post by: yitzyul on August 02, 2016, 05:11:43 PM
Aeroplan is showing zero availability for the entire year from JFK-YVR.

1) Am I doing something wrong?
2) Would Aeroplan show united flights? (because on united showing some availability but Aeroplan nothing)?

thank You
Title: Re: Aeroplan Master Thread
Post by: lubaby on August 02, 2016, 05:17:05 PM
Aeroplan is showing zero availability for the entire year from JFK-YVE.

1) Am I doing something wrong?
2) Would Aeroplan show united flights? (because on united showing some availability but Aeroplan nothing)?

thank You
JFK-???

What date are you seeing on United that's not showing on Aeroplan?

ETA: Assuming you mean JFK-VIE. Checked United for random date (9/14) and there's OS J available. Put it into Aeroplan and it's showing the same thing.
Title: Re: Aeroplan Master Thread
Post by: yitzyul on August 02, 2016, 05:27:04 PM
JFK-???

What date are you seeing on United that's not showing on Aeroplan?

ETA: Assuming you mean JFK-VIE. Checked United for random date (9/14) and there's OS J available. Put it into Aeroplan and it's showing the same thing.

I meant YVR sorry!

(I just realized that AC doesn't fly direct.)
United is showing availability on the 24 plenty of seats
Title: Re: Aeroplan Master Thread
Post by: LoLo on August 02, 2016, 07:34:26 PM
I meant YVR sorry!

(I just realized that AC doesn't fly direct.)
United is showing availability on the 24 plenty of seats
United flies from EWR.
Title: Re: Aeroplan Master Thread
Post by: high end hobo on August 03, 2016, 02:48:21 AM
Neither Ua or AC fly to JFK.
Title: Re: Aeroplan Master Thread
Post by: Sam Finkelstein on August 17, 2016, 01:24:38 PM
Promo going on now. Noticed some random extra miles in my account, and turns out they were from a transfer promotion. SPG is eligible, but not Amex.

https://www3.aeroplan.com/promotions/promotion_details.do?promotion=FallConversion

Note that it says it starts in November, but I got in on the promotion in August.
Title: Re: Aeroplan Master Thread
Post by: Sam Finkelstein on August 17, 2016, 01:25:23 PM
Here, I've attached a screenshot underneath.
Title: Re: Aeroplan Master Thread
Post by: Thingywingy on August 21, 2016, 04:20:39 PM
Whats cancellation policy with Aeroplan Award tickets on United? Can I cancel within 24hrs if flight is within 24hrs?
Title: Re: Aeroplan Master Thread
Post by: Ploni3 on August 21, 2016, 04:35:14 PM
No cancellations allowed w/o penalty even 2 minutes later unless you get a Rep who will do it as a goodwill gesture
Title: Re: Aeroplan Master Thread
Post by: Moshke on August 21, 2016, 05:38:07 PM
Is there an option to have a household account by aeroplane?

We recently flew with AC and only wife could collect the miles cuz account is under her name.

As per rep it cost .2 cents each mile to transfer so don't see the point of a separate account.

Any solution?
Title: Re: Aeroplan Master Thread
Post by: Ploni3 on August 22, 2016, 07:57:38 AM
Nope. No combined miles in Aeroplan
Title: Re: Aeroplan Master Thread
Post by: Sam Finkelstein on August 29, 2016, 04:23:30 PM
Is there any way to get a UA PNR without PUTPAC?
Title: Re: Aeroplan Master Thread
Post by: lubaby on August 29, 2016, 08:00:39 PM
Is there any way to get a UA PNR without PUTPAC?
Just call them. Takes 2 min on phone. No hold time generally.
Title: Re: Aeroplan Master Thread
Post by: high end hobo on August 29, 2016, 09:59:58 PM
Is there any way to get a UA PNR without PUTPAC?
Enter Ticket number at Ua check in Kiosk
Title: Re: Aeroplan Master Thread
Post by: yuguy on October 14, 2016, 04:08:26 PM
Seems like Aeroplan's changing their cancellation/change fees.. http://dcta.boardingarea.com/2016/10/enhancement-aeroplan-changerefund-fees-hint-sucks/

More in line with the US carriers.
Title: Re: Aeroplan Master Thread
Post by: moisheyb on December 07, 2016, 01:51:02 AM
Is there any guidelines or rules for aeroplans routing for mini rtw?
Which zones can i transit through?
Title: Re: Aeroplan Master Thread
Post by: high end hobo on December 07, 2016, 09:10:17 AM
Is there any guidelines or rules for aeroplans routing for mini rtw?
Which zones can i transit through?
To general of a question, it depends where you're originating from.
If you find a stupid/nice phone rep they will allow backtracking etc.
Play around with different routes online and over the phone
Title: Re: Aeroplan Master Thread
Post by: moisheyb on December 08, 2016, 06:27:29 AM
To general of a question, it depends where you're originating from.
If you find a stupid/nice phone rep they will allow backtracking etc.
Play around with different routes online and over the phone

Can I do tlv-bkk- nyc -jnb-nyc?
Title: Re: Aeroplan Master Thread
Post by: B.D.Da'ehu on December 11, 2016, 07:12:03 PM
http://dcta.boardingarea.com/2016/12/hurry-no-fuel-surcharge-tap-toronto-aeroplan/#_ga=1.217412310.1592962461.1467487735
Title: Re: Aeroplan Master Thread
Post by: chinagel on December 25, 2016, 10:37:23 AM
is the aeroplan server down?
Title: Re: Aeroplan Master Thread
Post by: cardkid on December 25, 2016, 09:27:41 PM
is the aeroplan server down?
Also getting an error message
Title: Re: Aeroplan Master Thread
Post by: sillypainter on January 09, 2017, 10:40:05 PM
I just realized that Aeroplan has no 24 hrs. cancellation policy.

Any idea how to get them to do this for free?

Also, isn't this against the DOT rule?
Title: Re: Aeroplan Master Thread
Post by: YMW on January 09, 2017, 10:50:40 PM
If you call within 24 hours, you sometimes get an agent to cancel & refund but YMMV.
Title: Re: Aeroplan Master Thread
Post by: EJB on January 09, 2017, 10:51:53 PM
If you call within 24 hours, you sometimes get an agent to cancel & refund but YMMV.

If you manage to speak with someone in that time frame lol
Title: Re: Aeroplan Master Thread
Post by: sillypainter on January 09, 2017, 11:06:17 PM
On hold for more than an hour :-(

Any idea why this is isn't against the DOT rule?
Title: Re: Aeroplan Master Thread
Post by: coralsnake on January 09, 2017, 11:06:49 PM
On hold for more than an hour :-(

Any idea why this is isn't against the DOT rule?
#canadians
Title: Re: Aeroplan Master Thread
Post by: sillypainter on January 09, 2017, 11:16:57 PM
#canadians

DOT rule applies to all US originated or terminated flights, Operator can be foreign.
Title: Re: Aeroplan Master Thread
Post by: coralsnake on January 09, 2017, 11:18:18 PM
DOT rule applies to all US originated or terminated flights, Operator can be foreign.
However calls routed only to Mounties need not apply.
Title: Re: Aeroplan Master Thread
Post by: lubaby on January 09, 2017, 11:18:40 PM
If you call within 24 hours, you sometimes get an agent to cancel & refund but YMMV.
If you manage to speak with someone in that time frame lol
On hold for more than an hour :-(

Any idea why this is isn't against the DOT rule?
Are you on hold while dealing with an agent or still waiting for one? Which number did you call?

800-479-1205

Connects to a live agent right away (usually).
I just tried this number and was connected within 15 seconds.
Title: Re: Aeroplan Master Thread
Post by: sillypainter on January 10, 2017, 08:21:28 AM
Update.

I paid $90 CAD  (usually it's $150 as per their new rate) and got it canceled/refunded. They said I pay $90 because it's a US account,  and $150 is only for Canadians. I didn't complaint :-)

If anyone can confirm that the DOT rule should apply here I will go ahead and open a complaint, I don't see why they should be exempt.
Title: Re: Aeroplan Master Thread
Post by: high end hobo on January 10, 2017, 04:49:29 PM
Update.

I paid $90 CAD  (usually it's $150 as per their new rate) and got it canceled/refunded. They said I pay $90 because it's a US account,  and $150 is only for Canadians. I didn't complaint :-)

If anyone can confirm that the DOT rule should apply here I will go ahead and open a complaint, I don't see why they should be exempt.
What was the route and metal?
Title: Re: Aeroplan Master Thread
Post by: CS91 on February 08, 2017, 12:50:22 PM
Can I use Aeroplan miles to book an Olympic Air flight (owned by Aegean)?
Title: Re: Aeroplan Master Thread
Post by: SPLP on February 09, 2017, 06:27:35 AM
Can I use Aeroplan miles to book an Olympic Air flight (owned by Aegean)?

why not try to book before you ask! take the time to do some work yourself

just gave u some info on santorini that you asked about  PLUS  "I" googled for you link about pools that you asked about

looks like to me you are planning to go to Santorini -- planning requires some effort
Title: Re: Aeroplan Master Thread
Post by: mmgfarb on February 09, 2017, 10:25:31 AM
why not try to book before you ask! take the time to do some work yourself

just gave u some info on santorini that you asked about  PLUS  "I" googled for you link about pools that you asked about

looks like to me you are planning to go to Santorini -- planning requires some effort
Uh, calm down maybe? That was a perfectly valid question to ask and it was asked in the appropriate thread, if you don't want to answer then don't but there's no need to get all snarky. 
Title: Re: Aeroplan Master Thread
Post by: SPLP on February 09, 2017, 03:29:39 PM
Uh, calm down maybe? That was a perfectly valid question to ask and it was asked in the appropriate thread, if you don't want to answer then don't but there's no need to get all snarky.

sorry u do not like the idea of first "try" to get "simple" info on your own - all he had to do was go to A3 web site and try to make a reservation it woulds take about 3 minutes at most - 
Title: Re: Aeroplan Master Thread
Post by: benjie1305 on February 09, 2017, 03:36:27 PM
sorry u do not like the idea of first "try" to get "simple" info on your own - all he had to do was go to A3 web site and try to make a reservation it woulds take about 3 minutes at most -

I think you mean AC.

I don't think its a big deal. So he asked. We all live and learn. Shall we all go looking into your posts and critique the ones we feel you could have figured out on your own?
Title: Re: Aeroplan Master Thread
Post by: SPLP on February 09, 2017, 04:00:10 PM
I think you mean AC.

I don't think its a big deal. So he asked. We all live and learn. Shall we all go looking into your posts and critique the ones we feel you could have figured out on your own?

YOUR RIGHT!
Title: Re: Aeroplan Master Thread
Post by: mmgfarb on February 09, 2017, 04:13:37 PM
YOUR RIGHT!
*You're
Google it
Title: Re: Aeroplan Master Thread
Post by: CS91 on February 09, 2017, 04:14:14 PM
Just as an FYI, I did try to figure it out on my own first. I called AC and asked them if they can do it and they said no. So instead of HUCAing a million times to see if the first rep was actually right, I figured I'd throw the question out on the forums.
Title: Re: Aeroplan Master Thread
Post by: high end hobo on February 19, 2017, 07:19:42 PM
Just as an FYI, I did try to figure it out on my own first. I called AC and asked them if they can do it and they said no. So instead of HUCAing a million times to see if the first rep was actually right, I figured I'd throw the question out on the forums.
What happens when you try searching for it on AC.com?
Title: Re: Aeroplan Master Thread
Post by: CS91 on February 20, 2017, 01:43:58 AM
What happens when you try searching for it on AC.com?
Nothing comes up.
Title: Re: Aeroplan Master Thread
Post by: htg123 on February 23, 2017, 10:25:03 PM
I wanna redeem aeroplan on a united flight. The thing is that the domestic segment has no availability. Is it possible to add that segment to a reservation ? And if there are fees, can you get around them?
Title: Re: Aeroplan Master Thread
Post by: MosheD on February 26, 2017, 12:35:44 AM
Update.

I paid $90 CAD  (usually it's $150 as per their new rate) and got it canceled/refunded. They said I pay $90 because it's a US account,  and $150 is only for Canadians. I didn't complaint :-)

If anyone can confirm that the DOT rule should apply here I will go ahead and open a complaint, I don't see why they should be exempt.

Going through this myself now too and offices are closed?
Why the heck are they allowed to get away with this?
Title: Re: Aeroplan Master Thread
Post by: sillypainter on March 06, 2017, 10:39:50 PM
This number 1-800-479-1205 used to work for an agent answering calls within 2 minutes. Now, they disconnected it. Anybody with any other number, please PM me. Thanks
Title: Re: Aeroplan Master Thread
Post by: Ploni3 on March 07, 2017, 07:12:09 AM
They switch the Elite numbers every year so the old Elites can't use it.  While sharing the number with a few days people can't hurt, if everyone does that, the Elites simply shoot themselves in the foot.
Title: Re: Aeroplan Master Thread
Post by: srf60 on April 30, 2017, 01:40:20 AM
Any worldwide number to call aeroplan? Reg number is closed until 7 am
Title: Re: Aeroplan Master Thread
Post by: high end hobo on April 30, 2017, 01:29:59 PM
Any worldwide number to call aeroplan? Reg number is closed until 7 am
Nope, thats one of their main downsides
Title: Re: Aeroplan Master Thread
Post by: srf60 on April 30, 2017, 03:12:09 PM
Nope, thats one of their main downsides
Yeh, I ended up speaking to a couple of agents.
Bottom line, there is a whole lot of LH phantom, as reported upthread. Almost ridiculous.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on April 30, 2017, 03:17:21 PM
Yeh, I ended up speaking to a couple of agents.
Bottom line, there is a whole lot of LH phantom, as reported upthread. Almost ridiculous.
Funny how LH has been non-existent on UA and when it was you always went to AC to confirm, now its the reverse.
Title: Re: Aeroplan Master Thread
Post by: srf60 on April 30, 2017, 03:25:39 PM
Funny how LH has been non-existent on UA and when it was you always went to AC to confirm, now its the reverse.
Funny part is that UA was showing all the same availability, so I'm really confused.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on April 30, 2017, 03:26:13 PM
Funny part is that UA was showing all the same availability, so I'm really confused.
care to share dates and routes
Title: Re: Aeroplan Master Thread
Post by: srf60 on May 01, 2017, 05:15:39 AM
care to share dates and routes
For tomorrow, may 2 bud-nyc.
Just landed in muc , heading back tomorrow
Title: Re: Aeroplan Master Thread
Post by: Ploni3 on May 02, 2017, 08:32:35 AM
Seeing award availability on Austrian when I check on united and expert flyer but Aeroplan showing nothing. Is it possible there is a problem with the online availability ?
Title: Re: Aeroplan Master Thread
Post by: Yaalili on May 02, 2017, 08:46:46 AM
Seeing award availability on Austrian when I check on united and expert flyer but Aeroplan showing nothing. Is it possible there is a problem with the online availability ?

Putpac, many times aeroplan won't show the same online but will piece it over the phone with a fee.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on May 02, 2017, 09:07:48 AM
Putpac, many times aeroplan won't show the same online but will piece it over the phone with a fee.
And I've had them tell me if its not available online "we cant make anything happen, just because you want it"  :o :o
Title: Re: Aeroplan Master Thread
Post by: Ploni3 on May 02, 2017, 10:57:11 AM
I am talking about a non-stop , not something that needs assembly
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on May 02, 2017, 11:24:23 AM
Seeing award availability on Austrian when I check on united and expert flyer but Aeroplan showing nothing. Is it possible there is a problem with the online availability ?
First off why AC over United? YQ will kill any points savings. Second, may be phantom. With Austrian it usually isnt.
Title: Re: Aeroplan Master Thread
Post by: Ploni3 on May 02, 2017, 11:33:44 AM
No united points
Title: Re: Aeroplan Master Thread
Post by: jstu on May 11, 2017, 07:41:01 AM
http://www.bnn.ca/air-canada-to-launch-own-loyalty-program-1.
748730
Title: Re: Aeroplan Master Thread
Post by: yelped on May 11, 2017, 08:49:11 AM
2020.
Title: Re: Aeroplan Master Thread
Post by: jstu on May 11, 2017, 10:21:04 AM
Where is my HT
Title: Re: Aeroplan Master Thread
Post by: PlatinumGuy on May 11, 2017, 11:06:21 AM
Competition is great for us
Title: Re: Aeroplan Master Thread
Post by: AJK on May 11, 2017, 11:27:11 AM
Competition is great for us

Indeed.
Title: Re: Aeroplan Master Thread
Post by: Mountain Man on May 17, 2017, 03:41:14 PM
I booked MUC-DEN in First(O) with LH for 80k. On the Aeroplan site it's showing the ticket as Economy (O). Is the ticket still first or do I need to call in to LH to confirm? I haven't been able to view the reservation on Lufthansa's site because it was booked Aeroplan.
Title: Re: Aeroplan Master Thread
Post by: lubaby on May 17, 2017, 04:15:14 PM
I booked MUC-DEN in First(O) with LH for 80k. On the Aeroplan site it's showing the ticket as Economy (O). Is the ticket still first or do I need to call in to LH to confirm? I haven't been able to view the reservation on Lufthansa's site because it was booked Aeroplan.
Should be fine. To confirm (and do seat / meal selections):
Call Lufthansa, give them the Aeroplan e-ticket number and they'll give you their PNR. Technically you can call Aeroplan and ask them for the LH PNR, but their hold times are usually much longer.

MUC-DEN is only 70k OW in F btw.
Title: Re: Aeroplan Master Thread
Post by: Mountain Man on May 17, 2017, 04:27:37 PM
Should be fine. To confirm (and do seat / meal selections):
Call Lufthansa, give them the Aeroplan e-ticket number and they'll give you their PNR. Technically you can call Aeroplan and ask them for the LH PNR, but their hold times are usually much longer.

MUC-DEN is only 70k OW in F btw.
Thanks. I should've been more specific. It's really OTP-MUC-DEN which is 80k but OTP-MUC is showing as Business (I).
Title: Re: Aeroplan Master Thread
Post by: lubaby on May 17, 2017, 05:05:20 PM
Thanks. I should've been more specific. It's really OTP-MUC-DEN which is 80k but OTP-MUC is showing as Business (I).
Ahh, yes Europe 2 is 80k.

Try calling and report back.
Title: Re: Aeroplan Master Thread
Post by: high end hobo on May 18, 2017, 09:17:10 PM
Should be fine. To confirm (and do seat / meal selections):
Call Lufthansa, give them the Aeroplan e-ticket number and they'll give you their PNR. Technically you can call Aeroplan and ask them for the LH PNR, but their hold times are usually much longer.

MUC-DEN is only 70k OW in F btw.
I booked MUC-DEN in First(O) with LH for 80k. On the Aeroplan site it's showing the ticket as Economy (O). Is the ticket still first or do I need to call in to LH to confirm? I haven't been able to view the reservation on Lufthansa's site because it was booked Aeroplan.

Not necessary to call. go to swiss air manage booking, enter AC ticket number and you'll get LH PNR
Title: Re: Aeroplan Master Thread
Post by: chevron on May 22, 2017, 02:35:34 PM
can family members pool aeroplan? can they be transfered to other programs ? family of 3 flying rt fll to yul on AC, trying to decide where to credit Aeroplan or united
Title: Re: Aeroplan Master Thread
Post by: lubaby on May 22, 2017, 03:07:20 PM
can family members pool aeroplan? can they be transfered to other programs ? family of 3 flying rt fll to yul on AC, trying to decide where to credit Aeroplan or united
No. No.
Title: Re: Aeroplan Master Thread
Post by: chevron on May 22, 2017, 03:49:18 PM
so credit to aeroplan or ua ?
Title: Re: Aeroplan Master Thread
Post by: chevron on May 22, 2017, 03:49:41 PM
or flying blue
Title: Re: Aeroplan Master Thread
Post by: lubaby on May 22, 2017, 04:10:33 PM
so credit to aeroplan or ua ?
Depends on fare class. See Wiki of below.
Where should I credit my miles to? - Master Thread (http://forums.dansdeals.com/index.php?topic=43222.0)
Title: Re: Aeroplan Master Thread
Post by: harrym on May 22, 2017, 07:27:53 PM
So is LX awards dead on aeroplan, or only temporarily?
Title: Re: Aeroplan Master Thread
Post by: elya on May 22, 2017, 07:42:29 PM
So is LX awards dead on aeroplan, or only temporarily?
If we got enough people to hound them on Twitter hopefully it will be back up soon.
Title: Re: Aeroplan Master Thread
Post by: mmgfarb on May 22, 2017, 07:50:48 PM
So is LX awards dead on aeroplan, or only temporarily?
IMO dead, when have they ever fixed anything else?
Title: Re: Aeroplan Master Thread
Post by: elya on May 22, 2017, 07:53:15 PM
IMO dead, when have they ever fixed anything else?
What else has been broken that they haven't fixed?
Title: Re: Aeroplan Master Thread
Post by: high end hobo on May 24, 2017, 09:03:44 PM
What else has been broken that they haven't fixed?
AV, CA, CM for YEARS!!
Title: Re: Aeroplan Master Thread
Post by: mmgfarb on May 24, 2017, 09:17:08 PM
AV, CA, CM for YEARS!!
Exactly
Title: Re: Aeroplan Master Thread
Post by: Moshe90 on June 01, 2017, 11:05:13 PM
lx award availble  on aeroplan!
Title: Re: Aeroplan Master Thread
Post by: elya on June 01, 2017, 11:16:29 PM
http://onemileatatime.boardingarea.com/2017/05/31/redeem-aeroplan-miles-for-swiss/
Title: Re: Aeroplan Master Thread
Post by: Jkhein on June 04, 2017, 11:16:55 AM
How come that aeroplan do not offer free cancellations within 24 hours on their awards? Are they not bound to dot rules because they are based in Canada?
Title: Re: Aeroplan Master Thread
Post by: high end hobo on June 04, 2017, 01:35:58 PM
How come that aeroplan do not offer free cancellations within 24 hours on their awards? Are they not bound to dot rules because they are based in Canada?
We have all been wondering the same thing...
They are legally bound for all flights that touch the US regardless of where they are based.
Maybe legally award flights don't require it, I'm not sure
Title: Re: Aeroplan Master Thread
Post by: elya on June 04, 2017, 01:42:03 PM
As per a manager there, being as they are based in Canada they are not subject to US DOT rules.
Title: Re: Aeroplan Master Thread
Post by: high end hobo on June 04, 2017, 02:00:43 PM
As per a manager there, being as they are based in Canada they are not subject to US DOT rules.
https://www.transportation.gov/sites/dot.gov/files/docs/Notice_24hour_hold_final20130530_0.pdf

he should read the first sentence
Title: Re: Aeroplan Master Thread
Post by: YMW on June 04, 2017, 02:51:42 PM
he should read the first sentence
I don't see anything related in the first sentence....
If the flight does not touch US soil they're for sure not bonded to the US DOT, I would argue that even it does touch US soil, if it starts in Canada they're not bonded to the US DOT.
Title: Re: Aeroplan Master Thread
Post by: mmgfarb on June 04, 2017, 02:52:55 PM
I don't see anything related in the first sentence....
If the flight does not touch US soil they're for sure not binded to the US DOT, I would argue that even it does touch US soil, if it starts in Canada they're not binded to the US DOT.
Bound........bound, please.
Title: Re: Aeroplan Master Thread
Post by: YMW on June 04, 2017, 02:57:18 PM
Bound........bound, please.
Sorry...
I fixed it. it's either Bound or Bonded....
Title: Re: Aeroplan Master Thread
Post by: mmgfarb on June 04, 2017, 02:58:28 PM
Sorry...
I fixed it. it's either Bound or Bonded....
The correct way to phrase that is, "bound by the DOT regulations."
Title: Re: Aeroplan Master Thread
Post by: gross5g on July 17, 2017, 02:52:35 PM
New promo  35% bonus miles when transfer from hotels

https://www.aeroplan.com/promotions/promotion_details.do?promotion=Promo_Summer2017Conversion&currentLanguage=en&icid=BAN30000347&supportCookie=true
Title: Re: Aeroplan Master Thread
Post by: lubaby on August 01, 2017, 07:33:28 PM
Aeroplan started showing partner PNR info online  :)
Title: Re: Aeroplan Master Thread
Post by: Yaalili on August 01, 2017, 07:52:25 PM
Aeroplan started showing partner PNR info online  :)

Been showing for a while now. (http://dcta.boardingarea.com/2017/06/can-now-see-partner-pnrs-aeroplan/#_ga=2.71996887.573564799.1501389411-450787049.1470357631)
Title: Re: Aeroplan Master Thread
Post by: lubaby on August 01, 2017, 09:28:51 PM
Been showing for a while now. (http://dcta.boardingarea.com/2017/06/can-now-see-partner-pnrs-aeroplan/#_ga=2.71996887.573564799.1501389411-450787049.1470357631)
Saw that today. Thanks for letting the Oilem here know  :)
Title: Re: Aeroplan Master Thread
Post by: Thingywingy on August 20, 2017, 11:53:22 PM
Just transferred (15 min before 12am) for the bonus. Hope it works. I know the bonus takes a few weeks to post but how long does it take for regular miles to post?

Update from "Starwood Starpoints Transfer To Airline Miles Master Thread" (http://forums.dansdeals.com/index.php?topic=2022.795) wiki:
"Aeroplan - Names don't need to match. - Usually takes about a day and half to 2 days to transfer."
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on August 21, 2017, 07:37:17 AM
Just transferred (15 min before 12am) for the bonus. Hope it works. I know the bonus takes a few weeks to post but how long does it take for regular miles to post?

Update from "Starwood Starpoints Transfer To Airline Miles Master Thread" (http://forums.dansdeals.com/index.php?topic=2022.795) wiki:
"Aeroplan - Names don't need to match. - Usually takes about a day and half to 2 days to transfer."
You had an other 24 hours  ;D ;D ;D
Title: Re: Aeroplan Master Thread
Post by: Mutty on September 05, 2017, 02:58:20 PM
Maybe someone could give me advice. I just got an email from Aeroplan that my 20,000 miles are expiring. They don't have any flights that I'm currently interested in. How can I extend the time?
Title: Re: Aeroplan Master Thread
Post by: YMW on September 05, 2017, 03:03:35 PM
Maybe someone could give me advice. I just got an email from Aeroplan that my 20,000 miles are expiring. They don't have any flights that I'm currently interested in. How can I extend the time?
Esso Gas in Canada
Car rental
Title: Re: Aeroplan Master Thread
Post by: lubaby on September 05, 2017, 03:11:41 PM
Maybe someone could give me advice. I just got an email from Aeroplan that my 20,000 miles are expiring. They don't have any flights that I'm currently interested in. How can I extend the time?
Transfer in 1k points from Amex.
Title: Re: Aeroplan Master Thread
Post by: travel agent on September 05, 2017, 03:48:36 PM
Maybe someone could give me advice. I just got an email from Aeroplan that my 20,000 miles are expiring. They don't have any flights that I'm currently interested in. How can I extend the time?

Uniprix stores in Canada, 1 point per $.
Title: Re: Aeroplan Master Thread
Post by: Mutty on September 05, 2017, 04:40:02 PM
I live in NY and I don't have their credit card.
Title: Re: Aeroplan Master Thread
Post by: lubaby on September 05, 2017, 04:48:02 PM
I live in NY and I don't have their credit card.
Do you have regular Amex MR? If so, do this:
Transfer in 1k points from Amex.
If not, you can always donate 1k miles to charity through Aeroplan.

Any type of activity will extend mileage expiration.
Title: Re: Aeroplan Master Thread
Post by: travel agent on September 05, 2017, 04:56:18 PM
I live in NY and I don't have their credit card.

1point per $ spent, so ask any friend there, to enter your number.
Title: Re: Aeroplan Master Thread
Post by: lubaby on September 05, 2017, 05:14:08 PM
1point per $ spent, so ask any friend there, to enter your number.
You punch in the number at checkout? Good to know for future reference.
Title: Re: Aeroplan Master Thread
Post by: travel agent on September 05, 2017, 05:15:26 PM
You punch in the number at checkout? Good to know for future reference.

you provide it for the cashier.
Title: Re: Aeroplan Master Thread
Post by: Mutty on September 06, 2017, 09:47:47 AM
1point per $ spent, so ask any friend there, to enter your number.
Isn't the person's number associated with their cc?
Title: Re: Aeroplan Master Thread
Post by: travel agent on September 06, 2017, 09:55:34 AM
its nothing related to a credit card.

you go in to 1 of the Uniprix branches in Canada, buy for minimum $1 before tax (not an item for .99) at check out you pay by cash or credit card, you provide any aeroplan number, & the account will be credited 1 point per dollar.
Title: Re: Aeroplan Master Thread
Post by: Mutty on September 06, 2017, 02:34:30 PM
its nothing related to a credit card.

you go in to 1 of the Uniprix branches in Canada, buy for minimum $1 before tax (not an item for .99) at check out you pay by cash or credit card, you provide any aeroplan number, & the account will be credited 1 point per dollar.
Sorry for harping on this but this is all new to me. If only a dollar is spent it will extend the mileage another year? What's Uniprix, a store? I have friends in Toronto. Please let me know. Thanks.
Title: Re: Aeroplan Master Thread
Post by: travel agent on September 06, 2017, 04:16:35 PM
you get 1 point per dollar spent, so since you have a transaction, this will keep your account active for another year.

 Uniprix is a pharmacy chain in Canada, selling also many other products.

just make sure, when buying only for $1, that its not .99, it need to be $1 before tax.
Title: Re: Aeroplan Master Thread
Post by: Mutty on September 07, 2017, 01:29:32 PM
you get 1 point per dollar spent, so since you have a transaction, this will keep your account active for another year.

 Uniprix is a pharmacy chain in Canada, selling also many other products.

just make sure, when buying only for $1, that its not .99, it need to be $1 before tax.
I take it it has to be Canadian dollar. Thanks. They say they expire in December. I guess I should wait till like November or earlier?
Title: Re: Aeroplan Master Thread
Post by: lubaby on September 07, 2017, 01:48:23 PM
I take it it has to be Canadian dollar. Thanks. They say they expire in December. I guess I should wait till like November or earlier?
If you know you have someone, wait till 1 week before expiration date (you can technically wait till day before, but better to give some wiggle room).

Worst case, if you haven't done it by day before expiration, then either donate 1k miles or transfer in extra 1k.
Title: Re: Aeroplan Master Thread
Post by: Mutty on September 07, 2017, 02:18:56 PM
If you know you have someone, wait till 1 week before expiration date (you can technically wait till day before, but better to give some wiggle room).

Worst case, if you haven't done it by day before expiration, then either donate 1k miles or transfer in extra 1k.
Thanks
Title: Re: Aeroplan Master Thread
Post by: YMW on September 13, 2017, 09:25:31 PM
Maybe someone could give me advice. I just got an email from Aeroplan that my 20,000 miles are expiring. They don't have any flights that I'm currently interested in. How can I extend the time?
Another solution:
http://onemileatatime.boardingarea.com/2017/09/13/free-aeroplan-miles-2017/ (http://onemileatatime.boardingarea.com/2017/09/13/free-aeroplan-miles-2017/)
Title: Re: Aeroplan Master Thread
Post by: Mutty on September 14, 2017, 10:14:25 AM
Another solution:
http://onemileatatime.boardingarea.com/2017/09/13/free-aeroplan-miles-2017/ (http://onemileatatime.boardingarea.com/2017/09/13/free-aeroplan-miles-2017/)

Doesn't seem to work. Saw the video but it never asked for name or number
Title: Re: Aeroplan Master Thread
Post by: Yaalili on September 14, 2017, 10:16:44 AM
Doesn't seem to work. Saw the video but it never asked for name or number

Seems to be working fine.
Title: Re: Aeroplan Master Thread
Post by: YMW on September 14, 2017, 10:25:06 AM
Doesn't seem to work. Saw the video but it never asked for name or number
Don't watch it on OMAAT, watch it at this link:
https://www.aeroplan.com/opinion.do?currentLanguage=en&icid=BAN30000618&supportCookie=true (https://www.aeroplan.com/opinion.do?currentLanguage=en&icid=BAN30000618&supportCookie=true)
Title: Re: Aeroplan Master Thread
Post by: Mutty on September 15, 2017, 11:21:22 AM
Don't watch it on OMAAT, watch it at this link:
https://www.aeroplan.com/opinion.do?currentLanguage=en&icid=BAN30000618&supportCookie=true (https://www.aeroplan.com/opinion.do?currentLanguage=en&icid=BAN30000618&supportCookie=true)
This one worked fine! Thanks!
Title: Re: Aeroplan Master Thread
Post by: yitrap on October 02, 2017, 01:13:34 AM
If I book ORD-FRA and want to add FRA-TLV later on, change fee would be $100 CAD correct? Is that per pax?
Title: Re: Aeroplan Master Thread
Post by: FlightGuy on October 04, 2017, 09:10:30 AM
How is it that hold times to speak to an Aeroplan rep (and also Air Canada for that matter) are always insanely long!! Its exasperating. Air Canada is a decent airline, why dont they hire more reps its odd
Title: Re: Aeroplan Master Thread
Post by: srf60 on October 04, 2017, 12:29:09 PM
How is it that hold times to speak to an Aeroplan rep (and also Air Canada for that matter) are always insanely long!! Its exasperating. Air Canada is a decent airline, why dont they hire more reps its odd
Usually if you call as soon as they open, its not more than a few minutes wait time.
Title: Re: Aeroplan Master Thread
Post by: hachover on October 25, 2017, 08:56:25 AM
Apologies for the n00b question, never used aeroplan before. If I try to book a flight from LGA - YYZ in a week from now, the price is 7.5k + $70.00 but if I pick a date a month from now its 10.5k + $7.10. Are they cbarging closein fees? I thought AC doesnt.
Title: Re: Aeroplan Master Thread
Post by: a mirrer on October 25, 2017, 04:31:21 PM
Apologies for the n00b question, never used aeroplan before. If I try to book a flight from LGA - YYZ in a week from now, the price is 7.5k + $70.00 but if I pick a date a month from now its 10.5k + $7.10. Are they cbarging closein fees? I thought AC doesnt.
aeroplan has different fees based on if its an air Canada flight or a united flight
Title: Re: Aeroplan Master Thread
Post by: hachover on October 25, 2017, 04:45:51 PM
aeroplan has different fees based on if its an air Canada flight or a united flight

Thanks. Starting to get the picture now. On FT it explains the carrier surcharge scam and that they charge bogus taxes for AC metal. Not worth booking with miles at all
Title: Re: Aeroplan Master Thread
Post by: jstu on October 26, 2017, 07:19:15 PM
The one with nominal taxes and higher points redemption is a market fare that is based on cost of cash ticket
Title: Re: Aeroplan Master Thread
Post by: Yhgfkj on November 09, 2017, 07:59:17 PM
big amount points of my Aeroplan account was used unauthorized.  what next?   anyone with such experience ? 
Title: Re: Aeroplan Master Thread
Post by: YMW on November 09, 2017, 08:59:43 PM
big amount points of my Aeroplan account was used unauthorized.  what next?   anyone with such experience ? 

Call them & they will re-deposit.
Title: Re: Aeroplan Master Thread
Post by: ludmila on November 09, 2017, 09:07:07 PM
big amount points of my Aeroplan account was used unauthorized.  what next?   anyone with such experience ?
Just call ASAP and say you did not use , they'll investigate and see who flew with your miles and restore the miles in your account, it is easy to see the passenger's name and information.
Title: Re: Aeroplan Master Thread
Post by: lubaby on November 09, 2017, 09:58:33 PM
big amount points of my Aeroplan account was used unauthorized.  what next?   anyone with such experience ?
Have you sold any big tickets out of your account recently / at all? Their fraud department team will likely review your entire account history, so just be prepared for questions.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on November 10, 2017, 11:25:12 AM
Anyone else have issues showing the same availability as United? UA is showing open availability on LH NYC-TLV on soem dates in January. AC shows nothing.
Title: Re: Aeroplan Master Thread
Post by: high end hobo on November 11, 2017, 06:17:20 PM
Anyone else have issues showing the same availability as United? UA is showing open availability on LH NYC-TLV on soem dates in January. AC shows nothing.
Likely phantom. search segment by segment on UA and you wont see it
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on November 11, 2017, 06:28:26 PM
Likely phantom. search segment by segment on UA and you wont see it
UA confirms availability on phone and segment by segments shows available.
Title: Re: Aeroplan Master Thread
Post by: PlatinumGuy on November 12, 2017, 05:42:17 PM
Had similar issue. Seems UA has more seats lately.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on November 12, 2017, 05:53:26 PM
Shorter itineraries. 1 stop vs 2
Title: Re: Aeroplan Master Thread
Post by: yitzyul on November 30, 2017, 06:55:10 PM
Anyone else have issues showing the same availability as United? UA is showing open availability on LH NYC-TLV on soem dates in January. AC shows nothing.
Same with LX- Are they likely Phantom?
Title: Re: Aeroplan Master Thread
Post by: Joe4007 on November 30, 2017, 08:36:23 PM
Same with LX- Are they likely Phantom?
I've had it both ways.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on February 06, 2018, 07:29:05 PM
Found LO availability in J when I searched on UA. Tried to replicate on AC and couldnt. So I though it may be phantom. Called AC to confirm my suspicions and was told by a supervisor that AC is "inhibited" from booking LO awards.

Anything to do with http://forums.dansdeals.com/index.php?topic=85505.msg1831389#msg1831389 ?

Is this a DoT reportable issue?
Title: Re: Aeroplan Master Thread
Post by: lubaby on February 06, 2018, 07:44:48 PM
Found LO availability in J when I searched on UA. Tried to replicate on AC and couldnt. So I though it may be phantom. Called AC to confirm my suspicions and was told by a supervisor that AC is "inhibited" from booking LO awards.

Anything to do with http://forums.dansdeals.com/index.php?topic=85505.msg1831389#msg1831389 ?

Is this a DoT reportable issue?
The link you posted to could be reported, sure.

What would your reasoning be for reporting them here?
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on February 06, 2018, 08:23:01 PM
The link you posted to could be reported, sure.

What would your reasoning be for reporting them here?
Of course that was reportable. I'm talking about Stealth Devaluation without notice. Not being able to book partners at all when their os availability.
Title: Re: Aeroplan Master Thread
Post by: shapsam on February 06, 2018, 09:04:18 PM
Did you HUCA?
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on February 06, 2018, 09:10:35 PM
Did you HUCA?
Its not showing up online. Spoke to 3 different reps including 1 supervisor. Theyre not seeing any LO awards period amd UA has multiple different routings with LO on short haul and/or Long haul
Title: Re: Aeroplan Master Thread
Post by: shapsam on February 06, 2018, 09:20:48 PM
Its not showing up online. Spoke to 3 different reps including 1 supervisor. Theyre not seeing any LO awards period amd UA has multiple different routings with LO on short haul and/or Long haul
Whoa.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on February 06, 2018, 10:42:31 PM
There is availability on UA on every flight from KRK to WAW for 8k on the date I'm looking at and no availability on AC at all. There is also availability in J for WAW-JFK on UA and on LH but not on AC.   
Title: Re: Aeroplan Master Thread
Post by: travel agent on February 07, 2018, 07:12:26 AM
There is availability on UA on every flight from KRK to WAW for 8k on the date I'm looking at and no availability on AC at all. There is also availability in J for WAW-JFK on UA and on LH but not on AC.

from KRK to WAW you can take the train for $10, its only 2 hours, so its the same time as a flight + checkin time.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on February 07, 2018, 07:15:02 AM
from KRK to WAW you can take the train for $10, its only 2 hours, so its the same time as a flight + checkin time.
Missed the point entirely.
Title: Re: Aeroplan Master Thread
Post by: travel agent on February 07, 2018, 07:16:49 AM
just explaining, that its not worth to bother about booking the flight.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on February 07, 2018, 07:20:11 AM
just explaining, that its not worth to bother about booking the flight.
I appreciate that there are alternatives. The point was that AC cannot book LO, short haul or long haul. I dont specifically need just KRK-WAW. I need KRK-WAW-JFK. And whether you split them or marry them AC cannot book LO, period.
Title: Re: Aeroplan Master Thread
Post by: lubaby on February 07, 2018, 07:41:01 AM
Missed the point entirely.
Would you rather they book you what UA shows and awhile later LO come back and cancel your segments?

It makes sense they closed that bridge (hopefully temporarily) while they sort out their issues.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on February 07, 2018, 07:49:01 AM
Would you rather they book you what UA shows and awhile later LO come back and cancel your segments?

It makes sense they closed that bridge (hopefully temporarily) while they sort out their issues.
So you're saying I shouldnt bother booking on LH either? Shows availability on LH and was gonna use 52.5k + ~$130. Wouldnt mind being reaccomodated on LH without the YQ.

Trying to make sure my son doesn't end up stranded in Poland near the Polish death camps. There, Duda, I said it. Arrest me.  ;D
Title: Re: Aeroplan Master Thread
Post by: lubaby on February 07, 2018, 07:52:28 AM
So you're saying I shouldnt bother booking on LH either? Shows availability on LH and was gonna use 52.5k + ~$130. Wouldnt mind being reaccomodated on LH without the YQ.
If youíre open to flying on LO, then Iíd certainly book with LH. If they honor it, you get what you paid for. If they donít, you get a happy alternative.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on February 07, 2018, 07:56:50 AM
If youíre open to flying on LO, then Iíd certainly book with LH. If they honor it, you get what you paid for. If they donít, you get a happy alternative.
Its the best alternative. Just need to call M&M because its a mixed cabin booking not showing up online.
Title: Re: Aeroplan Master Thread
Post by: Coinguy on February 11, 2018, 01:11:01 PM
If I find LH availability on UA and AC can I book with AC? Or are they still unable to?

Whatís Aeroplanís cancellation policy for flights a few days out?
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on February 11, 2018, 01:18:14 PM
If I find LH availability on UA and AC can I book with AC? Or are they still unable to?

Whatís Aeroplanís cancellation policy for flights a few days out?
Why not? They are unable to book LO, not LH. And there is a fee to cancel close in $150CAD IIRC
Title: Re: Aeroplan Master Thread
Post by: lubaby on February 11, 2018, 01:51:50 PM
Whatís Aeroplanís cancellation policy for flights a few days out?
And there is a fee to cancel close in $150CAD IIRC
-.5

250 CAD.

Aeroplan does not allow redeposit of miles within 22 days of travel, so youíd first have to pay 100 CAD to change the flight to outside of the 22 days, then pay 150 CAD redeposit fee. Reps will usually do this all for you in 1 transaction / phone call, however itís still the 250 CAD fee.

You also have the option of cancelling and leaving the miles as a credit (to be used within 1 year), and then at the time of rebooking just pay the 100 CAD change fee. If in 11 months you still havenít used the credit, you can pay the 250 CAD then to redeposit.
Title: Re: Aeroplan Master Thread
Post by: yitrap on February 11, 2018, 02:12:10 PM
-.5

250 CAD.

Aeroplan does not allow redeposit of miles within 22 days of travel, so youíd first have to pay 100 CAD to change the flight to outside of the 22 days, then pay 150 CAD redeposit fee. Reps will usually do this all for you in 1 transaction / phone call, however itís still the 250 CAD fee.

You also have the option of cancelling and leaving the miles as a credit (to be used within 1 year), and then at the time of rebooking just pay the 100 CAD change fee. If in 11 months you still havenít used the credit, you can pay the 250 CAD then to redeposit.
Can often get them to waive one of the two fees if you do both at the same time.
Title: Re: Aeroplan Master Thread
Post by: shapsam on March 14, 2018, 05:44:30 PM
https://www.dansdeals.com/points-travel/milespoints/get-25-bonus-transfer-hotel-points-air-canada-aeroplan/#comment-1346509

Is this possible?
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on March 14, 2018, 05:49:21 PM
https://www.dansdeals.com/points-travel/milespoints/get-25-bonus-transfer-hotel-points-air-canada-aeroplan/#comment-1346509

Is this possible?
First off it would be 85k at a minimum. And it would be an invalid multi-city itinerary.
Title: Re: Aeroplan Master Thread
Post by: shapsam on March 14, 2018, 05:54:30 PM
First off it would be 85k at a minimum. And it would be an invalid multi-city itinerary.
So what does it mean that "Some agents may allow you to stopover in Israel on the way to another region for the lower cost of flying to the other region.Ē?
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on March 14, 2018, 06:02:06 PM
So what does it mean that "Some agents may allow you to stopover in Israel on the way to another region for the lower cost of flying to the other region.Ē?
I have no clue what he meant. I can speculate that if the third region is cheaper than the second then you get the lower fare. I tried doing something like that last week JFK zrh lhr zrh tlv JFK was the only valid routing they would allow me. Any other combination of those created open drawers that were impermissible. Agent was very knowledgeable and knew exactly what created an open jaw or stop over which is not allowed on a OW.
Title: Re: Aeroplan Master Thread
Post by: shapsam on March 14, 2018, 06:14:22 PM
I have no clue what he meant. I can speculate that if the third region is cheaper than the second then you get the lower fare. I tried doing something like that last week JFK zrh lhr zrh tlv JFK was the only valid routing they would allow me. Any other combination of those created open drawers that were impermissible. Agent was very knowledgeable and knew exactly what created an open jaw or stop over which is not allowed on a OW.
It's a quote from Dan, which to me sounds like some agents will let you stopover in Israel and then continue to Europe for the price of NYC-Europe??
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on March 14, 2018, 06:18:42 PM
It's a quote from Dan, which to me sounds like some agents will let you stopover in Israel and then continue to Europe for the price of NYC-Europe??
Its a quote from where? Dan never says those words in the post. He is also asking a question based on the quote.
Title: Re: Aeroplan Master Thread
Post by: shapsam on March 14, 2018, 07:08:59 PM
Its a quote from where? Dan never says those words in the post. He is also asking a question based on the quote.
Dan says it in the post, read it again.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on March 14, 2018, 07:18:06 PM
Dan says it in the post, read it again.
Sorry youre right i missed it. Why would you be allowed to backtrack. Probably violates MPM rules to do that. Im sure he didnt mean it in that context.
Title: Re: Aeroplan Master Thread
Post by: Alexsei on March 19, 2018, 01:30:56 PM
Aeroplan strikes deal with Amazon for shoppers to earn points online - Business

http://www.cbc.ca/news/business/aeroplan-amazon-1.4582256
Title: Re: Aeroplan Master Thread
Post by: yelped on March 19, 2018, 01:53:31 PM
Amazon.ca only....
Title: Re: Aeroplan Master Thread
Post by: lubaby on March 19, 2018, 01:54:29 PM
Aeroplan strikes deal with Amazon for shoppers to earn points online - Business

http://www.cbc.ca/news/business/aeroplan-amazon-1.4582256
Only Canadian Aeroplan members (shopping through Amazon.ca) it seems.

Anyways, discussion of shopping portals not allowed (http://forums.dansdeals.com/index.php?topic=31.0) on DDF..
Title: Re: Aeroplan Master Thread
Post by: iAm on March 23, 2018, 04:22:40 PM
Does aeroplan allow routing through Africa on the way to TLV; ie. through ADD on Ethiopian?
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on March 23, 2018, 04:26:25 PM
Does aeroplan allow routing through Africa on the way to TLV; ie. through ADD on Ethiopian?
Why not? PUTPAC
Title: Re: Aeroplan Master Thread
Post by: Sam Finkelstein on March 25, 2018, 10:21:14 PM
Is award search down? Not loading results.
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on March 25, 2018, 10:26:26 PM
Is award search down? Not loading results.
Yup also down for me.
Title: Aeroplan Master Thread
Post by: mmgfarb on March 26, 2018, 01:58:56 AM
Does aeroplan allow routing through Africa on the way to TLV; ie. through ADD on Ethiopian?
I think the only problem you might have is MPM but I'm not sure if that would exceed it or not.
Title: Re: Aeroplan Master Thread
Post by: lubaby on March 26, 2018, 07:25:06 AM
Does aeroplan allow routing through Africa on the way to TLV; ie. through ADD on Ethiopian?
As a connection on a one way, or as a stopover on a round trip?
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on April 03, 2018, 07:46:14 AM
Is award search down? Not loading results.
Iím still having issues with the app. Anyone else?
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on April 03, 2018, 07:49:16 AM
Iím still having issues with the app. Anyone else?
Worked fine for me. Force stop it
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on April 03, 2018, 08:17:13 AM
Worked fine for me. Force stop it
thanks will try that.
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on April 05, 2018, 07:41:24 AM
For some reason some routes when I search in the app it shows no flights available, but when searching on a PC on the website it shows all flights......
Title: Re: Aeroplan Master Thread
Post by: Thingywingy on May 01, 2018, 10:19:02 PM
I received an email this morning with the subject "Itís the beginning of a new Aeroplan".

Is this another airline spinning a devaluation?
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on May 01, 2018, 10:36:20 PM
I received an email this morning with the subject "Itís the beginning of a new Aeroplan".

Is this another airline spinning a devaluation?
Also got it. No clue what it meant.
Title: Re: Aeroplan Master Thread
Post by: YMW on May 01, 2018, 10:49:14 PM
I received an email this morning with the subject "Itís the beginning of a new Aeroplan".

Is this another airline spinning a devaluation?

Also got it. No clue what it meant.

Read more here:
https://onemileatatime.boardingarea.com/2018/04/27/aeroplan-future/
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on May 01, 2018, 11:01:14 PM
Read more here:
https://onemileatatime.boardingarea.com/2018/04/27/aeroplan-future/
Gee that was helpful. Regurgitation of the email in different words.
Title: Re: Aeroplan Master Thread
Post by: lubaby on May 02, 2018, 07:14:43 AM
Is this another airline spinning a devaluation?
Very much seems so.

Looks like they are going to revenue based redemptions (no blackout dates / seats / airlines).
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on May 24, 2018, 02:46:10 PM
If a flight is only available in Y can I pay the Y price and if J open us change it to the J price?
Or even better pay the J price for Y and get upgraded to J when it open up? (In other words does Plan B work here?)
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on May 24, 2018, 03:05:46 PM
If a flight is only available in Y can I pay the Y price and if J open us change it to the J price?
Or even better pay the J price for Y and get upgraded to J when it open up? (In other words does Plan B work here?)
You can upgrade if it opens with a change fee IIRC and no Plan B available here.
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on May 24, 2018, 03:34:40 PM
You can upgrade if it opens with a change fee IIRC and no Plan B available here.
Thanks. How much would the fee be? Anyone?

Update: just called them change fee is $100
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on May 24, 2018, 09:51:03 PM
LO issues again? See availability on UA and SQ, but its not online and they cant see it.

Update: Per rep and internal notes, no LO bookings available, again. Been "inhibited" since April 20. Guess I got lucky in the March to early April window.
Title: Re: Aeroplan Master Thread
Post by: travel agent on May 25, 2018, 09:28:07 AM
If a flight is only available in Y can I pay the Y price and if J open us change it to the J price?
Or even better pay the J price for Y and get upgraded to J when it open up? (In other words does Plan B work here?)

plan B works, but 1 of the segments need to be in J, in order to pay J.
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on May 25, 2018, 09:33:19 AM
plan B works, but 1 of the segments need to be in J, in order to pay J.
its only 1 segment
Title: Re: Aeroplan Master Thread
Post by: shapsam on May 25, 2018, 09:35:30 AM
its only 1 segment
Maybe add a throw away segment?
Title: Re: Aeroplan Master Thread
Post by: lubaby on May 25, 2018, 11:31:51 AM
plan B works, but 1 of the segments need to be in J, in order to pay J.
It's not quite Plan B what AC does, since if it doesn't open, you don't get any refund (as the rest of your ticket is J).

Maybe add a throw away segment?
Not really worth it, since if it doesn't open in J, he'll have paid the extra miles for nothing.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on June 05, 2018, 02:12:28 PM
Time Sensitive. Last names only need to match for MR to AC transfer?
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on June 05, 2018, 02:20:13 PM
Time Sensitive. Last names only need to match for MR to AC transfer?
as of a month ago names didnít have to match at all
Title: Re: Aeroplan Master Thread
Post by: davidrotts63 on June 05, 2018, 02:22:39 PM
as of a month ago names didnít have to match at all
As of last week. :)
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on June 05, 2018, 02:23:15 PM
as of a month ago names didnít have to match at all
Thanks points transferred instantly
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on June 05, 2018, 02:45:31 PM
Thanks points transferred instantly
Yup! Easiest MR transfer.
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on June 05, 2018, 02:47:19 PM
As of last week. :)
Thanks points transferred instantly
and now as of today!
Title: Re: Aeroplan Master Thread
Post by: Moshke on June 08, 2018, 10:12:00 AM
I don't see availability on Aeroplane but Google flights I do see how do I get to save on taxes?
Title: Re: Aeroplan Master Thread
Post by: yelped on June 08, 2018, 10:13:47 AM
What?
Title: Re: Aeroplan Master Thread
Post by: Alexsei on June 08, 2018, 10:18:24 AM
I don't see availability on Aeroplane but Google flights I do see how do I get to save on taxes?
Which means there's no points availability only revenue
Title: Re: Aeroplan Master Thread
Post by: Moshke on June 08, 2018, 10:23:39 AM
Which means there's no points availability only revenue
What's the chances availability will open up?
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on June 11, 2018, 08:57:56 PM
LO issues again? See availability on UA and SQ, but its not online and they cant see it.

Update: Per rep and internal notes, no LO bookings available, again. Been "inhibited" since April 20. Guess I got lucky in the March to early April window.
LO now bookable once again.
Title: Re: Aeroplan Master Thread
Post by: Mutty on July 03, 2018, 04:04:37 PM
I and my wife got emails that our Aeroplan miles are about to expire. Any ideas?
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on July 03, 2018, 04:33:20 PM
I and my wife got emails that our Aeroplan miles are about to expire. Any ideas?
1. Transfer a minimal # of points from Amex or SPG to keep all your points from expiring.

2. If you live in Canada, go to Esso and buy $3 of gas and swipe your Aeroplan card. IIRC they'll even take a # without a card, so if you have a friend in Canada who wants to buy gas and give you the points....

3. Buy something from the Aeroplan e-store. I think it works just like a cash back portal, and also takes 6-8 weeks for miles to be credited to your account (not sure how quickly option 2 posts).

4. If all else fails, sell your miles to a broker, provided that someone's willing to buy your miles close to expiry.
Title: Re: Aeroplan Master Thread
Post by: Mutty on July 03, 2018, 04:48:44 PM
1. Transfer a minimal # of points from Amex or SPG to keep all your points from expiring.

2. If you live in Canada, go to Esso and buy $3 of gas and swipe your Aeroplan card. IIRC they'll even take a # without a card, so if you have a friend in Canada who wants to buy gas and give you the points....

3. Buy something from the Aeroplan e-store. I think it works just like a cash back portal, and also takes 6-8 weeks for miles to be credited to your account (not sure how quickly option 2 posts).

4. If all else fails, sell your miles to a broker, provided that someone's willing to buy your miles close to expiry.
We don't have cards or we'd just use them. I do have spg. I'm gonna look and see how much we both have if it's actually worth it. I know we don't have much. Thanks
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on July 03, 2018, 04:52:20 PM


We don't have cards or we'd just use them. I do have spg. I'm gonna look and see how much we both have if it's actually worth it. I know we don't have much. Thanks

Like I said, IIRC Esso will let you give them your Aeroplan # without your card. And the Aeroplan e-store doesn't need a card.
Title: Re: Aeroplan Master Thread
Post by: YMW on July 03, 2018, 05:03:28 PM
2. If you live in Canada, go to Esso and buy $3 of gas and swipe your Aeroplan card. IIRC they'll even take a # without a card, so if you have a friend in Canada who wants to buy gas and give you the points....
Like I said, IIRC Esso will let you give them your Aeroplan # without your card. And the Aeroplan e-store doesn't need a card.

Esso does not give Aeroplan miles anymore as of May 31st.
Title: Re: Aeroplan Master Thread
Post by: Thingywingy on July 03, 2018, 09:10:44 PM
I was looking at a flight from YYZ-TLV OW for 40k. I thought I checked the fees and that it was minimal. Now that I'm ready to book I see fee for $395.76. Is this a mistake? Seems very high, no?
Title: Re: Aeroplan Master Thread
Post by: yelped on July 03, 2018, 09:11:56 PM
Depends which airline your flight is on. Aeroplan doesn't charge YQ on United and Swiss.
Title: Re: Aeroplan Master Thread
Post by: Thingywingy on July 03, 2018, 09:15:13 PM
Depends which airline your flight is on. Aeroplan doesn't charge YQ on United and Swiss.
It's with Air Canada...?
Title: Re: Aeroplan Master Thread
Post by: yelped on July 03, 2018, 09:19:29 PM
They charge YQ on AC.
Title: Re: Aeroplan Master Thread
Post by: Thingywingy on July 03, 2018, 10:03:58 PM
Does Singapore or Lufthansa M&M charge fuel surcharges on AC?
Title: Re: Aeroplan Master Thread
Post by: davidrotts63 on July 03, 2018, 10:06:29 PM
Does Singapore or Lufthansa M&M charge fuel surcharges on AC?
Yes
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on July 04, 2018, 04:05:18 AM
Esso does not give Aeroplan miles anymore as of May 31st.

You're right, I stand corrected.

We don't have cards or we'd just use them. I do have spg. I'm gonna look and see how much we both have if it's actually worth it. I know we don't have much. Thanks

Anther simple option that I left out is to donate 1000 miles to charity through Aeroplan's site to keep all your miles alive.
Title: Re: Aeroplan Master Thread
Post by: US on July 10, 2018, 08:18:24 PM
Anyone else getting error while trying to book award tickets?
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on July 10, 2018, 08:22:44 PM
Anyone else getting error while trying to book award tickets?
in app? Or online?
Title: Re: Aeroplan Master Thread
Post by: US on July 10, 2018, 08:24:14 PM
in app? Or online?
Online
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on July 10, 2018, 08:26:56 PM
Online
donít know. Iím having issues with the app but works fine online.
Title: Re: Aeroplan Master Thread
Post by: US on July 10, 2018, 08:28:46 PM
donít know. Iím having issues with the app but works fine online.
Tried yesterday and today and got some error.
Title: Re: Aeroplan Master Thread
Post by: lubaby on July 10, 2018, 09:50:18 PM
Tried yesterday and today and got some error.
What kind of error are you getting?
Title: Re: Aeroplan Master Thread
Post by: US on July 10, 2018, 11:23:38 PM
What kind of error are you getting?
Just comes up Error page, Options Log in try again or go to home page or contact us.
Title: Re: Aeroplan Master Thread
Post by: ludmila on July 11, 2018, 01:27:35 AM
Just comes up Error page, Options Log in try again or go to home page or contact us.
I tried and works fine online, got error on the app., I usually do my all bookings online, use apps only if I need to.
Title: Re: Aeroplan Master Thread
Post by: GAM Z. on July 11, 2018, 01:48:22 AM
I tried and works fine online, got error on the app., I usually do my all bookings online, use apps only if I need to.
I find that when I book from a phone, a lot of apps are easier/better than going online.
Title: Re: Aeroplan Master Thread
Post by: US on July 11, 2018, 09:56:34 AM
I guess will try the app.
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on July 11, 2018, 09:57:21 AM
I guess will try the app.
IME the app is only worse....
Title: Re: Aeroplan Master Thread
Post by: US on July 11, 2018, 10:01:35 AM
IME the app is only worse....
Hmm.. that's sad! It's kinda interesting, no one else getting error message!?
Title: Re: Aeroplan Master Thread
Post by: travel agent on July 11, 2018, 05:30:18 PM
Hmm.. that's sad! It's kinda interesting, no one else getting error message!?
try a different browser
Title: Re: Aeroplan Master Thread
Post by: Thingywingy on July 18, 2018, 11:11:40 PM
How come that aeroplan do not offer free cancellations within 24 hours on their awards? Are they not bound to dot rules because they are based in Canada?
Is this correct that you can cancel a Aeroplan reservation within 24hrs of booking?
Title: Re: Aeroplan Master Thread
Post by: Platinum on July 18, 2018, 11:23:45 PM
Can I book a ow award NRT-LAX stopover for a week then continue to EWR?
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on July 18, 2018, 11:51:27 PM
Can I book a ow award NRT-LAX stopover for a week then continue to EWR?
No stopovers allowed on OW
Title: Re: Aeroplan Master Thread
Post by: YMW on July 19, 2018, 12:11:02 AM
Is this correct that you can cancel a Aeroplan reservation within 24hrs of booking?
No you cannot.
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on July 19, 2018, 10:43:09 PM
https://www.ctvnews.ca/mobile/business/aimia-to-launch-aeroplan-charter-airline-after-end-of-air-canada-partnership-1.4020420
Title: Re: Aeroplan Master Thread
Post by: NJDevil on July 20, 2018, 10:57:53 AM
https://thepointsguy.com/news/aeroplan-details-post-air-canada-program/
Title: Re: Aeroplan Master Thread
Post by: Ergel on July 20, 2018, 04:15:53 PM
https://thepointsguy.com/news/aeroplan-details-post-air-canada-program/
Don't believe a word of it
Title: Re: Aeroplan Master Thread
Post by: YMW on July 20, 2018, 04:28:18 PM
Don't believe a word of it
Please elaborate why not? with strong partners like CIBC, TD & AMEX Banks, why couldn't they run there own small point currency (like Chase, Amex & Citi in the USA)?
Title: Re: Aeroplan Master Thread
Post by: Moshke on July 23, 2018, 08:02:53 PM
What rate is aeroplan selling these days?
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on July 23, 2018, 08:07:55 PM
What rate is aeroplan selling these days?
I sold @ 1.25 a few weeks ago
Title: Re: Aeroplan Master Thread
Post by: ludmila on July 23, 2018, 10:15:05 PM
Don't believe a word of it
I received an email from aeroplan today about the new 2020 program, similar to the TPG post.
Title: Re: Aeroplan Master Thread
Post by: Moshke on July 24, 2018, 08:41:36 AM
I sold @ 1.25 a few weeks ago
Thanks
Title: Re: Aeroplan Master Thread
Post by: myi on July 25, 2018, 04:44:06 AM
They have maintenance on the site every night?
Title: Re: Aeroplan Master Thread
Post by: YMW on July 25, 2018, 11:28:00 PM
WOW: Air Canada Wants To Acquire Aeroplan
https://onemileatatime.boardingarea.com/2018/07/25/air-canada-acquiring-aeroplan/
Title: Re: Aeroplan Master Thread
Post by: davidrotts63 on July 25, 2018, 11:32:07 PM
What am I missing, What's the point of having aeroplan, What does it have that AC can't arange on there own?
Title: Re: Aeroplan Master Thread
Post by: YMW on July 25, 2018, 11:32:41 PM
And AIMIA responded (https://www.aimia.com/newsroom/news-releases/aimia-acknowledges-receipt-proposal-acquire-aeroplan-business/)
Title: Re: Aeroplan Master Thread
Post by: YMW on July 25, 2018, 11:37:54 PM
What am I missing, What's the point of having aeroplan, What does it have that AC can't arange on there own?

Quote
On the other hand, this is in some ways a very noble thing for Air Canada to do (and I realize theyíre not doing this out of the kindness of their hearts, butÖ). Aeroplan members are understandably concerned about the future of their miles, since the future is uncertain for Aeroplan. While people technically collected miles with Aeroplan for all of these years, they were largely loyal to Air Canada, so is it fair that their miles are no longer associated with Air Canada? Wanting to continue to honor membersí miles is largely a good thing.

On top of that, presumably thereís some back-end technology and data that Aeroplan has that could be very useful to Air Canada.
Title: Re: Aeroplan Master Thread
Post by: Joe4007 on July 26, 2018, 12:10:21 PM
WOW: Air Canada Wants To Acquire Aeroplan
https://onemileatatime.boardingarea.com/2018/07/25/air-canada-acquiring-aeroplan/
I'd be surprised if this wasn't their intention all along...
Title: Re: Aeroplan Master Thread
Post by: ah giten on July 31, 2018, 12:07:45 AM
mileage tickets with Aeroplan on United are basic economy?
do I pay for first bag?
Title: Re: Aeroplan Master Thread
Post by: elya on July 31, 2018, 12:14:49 AM
mileage tickets with Aeroplan on United are basic economy?
do I pay for first bag?
Not basic Economy.

On Domestic flights you will pay for first bag regardless.
Title: Re: Aeroplan Master Thread
Post by: ah giten on July 31, 2018, 12:18:15 AM
Not basic Economy.

On Domestic flights you will pay for first bag regardless.
thanks much
Title: Re: Aeroplan Master Thread
Post by: ah giten on July 31, 2018, 12:20:45 AM
any idea what the cost would be? United charges that or AC?
Title: Re: Aeroplan Master Thread
Post by: GAM Z. on July 31, 2018, 01:10:13 AM
any idea what the cost would be? United charges that or AC?
United. The first bag is $25.
Title: Re: Aeroplan Master Thread
Post by: jstu on August 01, 2018, 08:02:10 PM
Aimia, the Aeroplan parent confirms that itís in talks with Oneworld airline alliance. Oneworldís members include British Airways, American and Cathay Pacific. Itís a direct competitor to Air Canada and it brings into question Air Canadaís takeover bid
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on August 01, 2018, 09:45:53 PM
Aimia, the Aeroplan parent confirms that itís in talks with Oneworld airline alliance. Oneworldís members include British Airways, American and Cathay Pacific. Itís a direct competitor to Air Canada and it brings into question Air Canadaís takeover bid
Ugh
Title: Re: Aeroplan Master Thread
Post by: YMW on August 02, 2018, 12:02:11 AM
Aimia, the Aeroplan parent confirms that itís in talks with Oneworld airline alliance. Oneworldís members include British Airways, American and Cathay Pacific. Itís a direct competitor to Air Canada and it brings into question Air Canadaís takeover bid
Source?
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on August 02, 2018, 12:11:21 AM
Source?
Here's something:

https://www.theglobeandmail.com/business/streetwise/article-aeroplan-parent-in-talks-with-oneworld-airline-alliance-amid-air/

They say Aimia confirmed today that these talks are happening.
Title: Re: Aeroplan Master Thread
Post by: Alexsei on August 03, 2018, 12:41:20 PM
Just got this from TD Canada
(https://i.imgur.com/Rva828w.png)
Title: Re: Aeroplan Master Thread
Post by: travel agent on August 04, 2018, 04:31:22 PM
from Aeroplan

Quote
Dear XXXXX,

You may have seen or heard several things in the news recently about the future of the Aeroplan program.

I want to reassure you that we are committed to building Canada's best travel loyalty program providing you with exceptional value on flight rewards, increased flexibility and an enhanced experience. This includes the ability to redeem your miles for any seat on any airline (including Air Canada), at any time, to anywhere you want to go come July 2020.

We're proud to announce a comprehensive partnership with Porter that will allow you to earn and redeem Aeroplan Miles with them beginning in July 2020. We're also in active discussions with other major airlines and airline networks, with more exciting announcements to come. We remain committed to maintaining flight reward mileage levels that start at the same amounts as today on members' most redeemed destinations. For more details about our future plans, click here.

In the meantime, you will continue to earn and redeem with Air Canada and Star Alliance member airlines through June 2020 under our current agreement.

I realize that you will have questions about the program between now and 2020. I will continue to provide you with information as we work toward building a better Aeroplan program for you. You can find answers to more questions here.

Sincerely,

Jeremy Rabe
CEO
Title: Re: Aeroplan Master Thread
Post by: bmw on August 05, 2018, 05:16:43 PM
i asked this before on a new thread and received no answer, maybe on the aeroplan someone will have a answer. why doesn't aeroplan give free cancellations within 24 hours for flights to from us ? isn't that against us law ?
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on August 05, 2018, 11:26:32 PM
i asked this before on a new thread and received no answer, maybe on the aeroplan someone will have a answer. why doesn't aeroplan give free cancellations within 24 hours for flights to from us ? isn't that against us law ?
its not a US airline
Title: Re: Aeroplan Master Thread
Post by: bmw on August 06, 2018, 03:35:09 AM
i am not so sure about that, i believe it applies to all travel to from the USA, also what about if i book united travel through aeroplan ?
Title: Re: Aeroplan Master Thread
Post by: shapsam on August 06, 2018, 07:36:29 AM
i am not so sure about that, i believe it applies to all travel to from the USA
+1 but I don't know about award tickets
Title: Re: Aeroplan Master Thread
Post by: bmw on August 07, 2018, 02:59:13 PM
i placed the question to the DOT, here is their answer.

This responds to your communication regarding Aeroplan.

Aeroplan is a ticketing agent; not an airline.  Therefore, in this case, it does not fall under the Department's 24-hour reservation requirement rule.


Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on August 07, 2018, 03:05:43 PM
i placed the question to the DOT, here is their answer.

This responds to your communication regarding Aeroplan.

Aeroplan is a ticketing agent; not an airline.  Therefore, in this case, it does not fall under the Department's 24-hour reservation requirement rule.
its not a US airline
Title: Re: Aeroplan Master Thread
Post by: TAVI on August 30, 2018, 09:24:45 AM
Looks like Aeroplan is having issues seeing / booking Swiss space.
See it available on United.com, but doesnt show up on Aeroplan.
Has anyone experienced this? how long has this been going on?
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on August 30, 2018, 09:30:04 AM
Looks like Aeroplan is having issues seeing / booking Swiss space.
See it available on United.com, but doesnt show up on Aeroplan.
Has anyone experienced this? how long has this been going on?
Iíve had this issue only with the app on the site it showed for me.
Title: Re: Aeroplan Master Thread
Post by: TAVI on August 30, 2018, 09:39:15 AM
Iíve had this issue only with the app on the site it showed for me.

hmm, doesnt show on the site either for me.
I even called them just now, and was told that they are experiencing issues with Swiss, Scandinavian... annoying
Title: Re: Aeroplan Master Thread
Post by: lubaby on August 30, 2018, 10:21:17 AM
Looks like Aeroplan is having issues seeing / booking Swiss space.
See it available on United.com, but doesnt show up on Aeroplan.
Has anyone experienced this? how long has this been going on?
Been on and off for the past couple weeks.
Title: Re: Aeroplan Master Thread
Post by: TAVI on August 30, 2018, 10:41:04 AM
Been on and off for the past couple weeks.

any success on getting them to actually book the space by calling? just curious if they can access the space manually somehow.
Title: Aeroplan Master Thread
Post by: bznt on September 02, 2018, 03:22:27 AM
I booked a Lufthansa flight with aeroplan. BUD -FRA - JFK. The bud to fra was delayed and we would have missed the fra to Jfk flight. So Lufthansa put us on a Swiss flight BUD - ZRH - EWR. As we all know. There is very little tax on a Swiss flight vs Lufthansa. Is there any way to get the Tax refunded ?
I tried over the phone and was turned down . They say if I would have called aeroplan to rebook me then maybe they could do it. But since Lufthansa did it then I am out of luck. Any taught?
Title: Re: Aeroplan Master Thread
Post by: 141park on September 03, 2018, 03:18:21 PM
Does Aeroplan allow to add segments.  For example JFK to FRA to LHR on Lufthansa.  Would calling Aeroplan allow for adding a positioning flight in the US to JFK?

Thanks.
Title: Re: Aeroplan Master Thread
Post by: PlatinumGuy on September 03, 2018, 10:25:53 PM
Does Aeroplan allow to add segments.  For example JFK to FRA to LHR on Lufthansa.  Would calling Aeroplan allow for adding a positioning flight in the US to JFK?

Thanks.
Yes
Title: Re: Aeroplan Master Thread
Post by: lubaby on September 04, 2018, 07:19:36 AM
Does Aeroplan allow to add segments.  For example JFK to FRA to LHR on Lufthansa.  Would calling Aeroplan allow for adding a positioning flight in the US to JFK?

Thanks.
Yes
-.5

Yes they do allow additional segments within zone (pending *A award availability of course).

But no *A partners fly from the US to JFK..
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on September 18, 2018, 12:06:11 PM
4k bonus Aeroplan miles for flying AC Premium Economy or Business within Canada or Canada - USA between now and Dec 14. Must book between now and Oct 3.

Terms and conditions:

https://www.aircanada.com/ca/en/aco/home/book/special-offers/aeroplan/back-to-business-premium.html?icid=INT:INTR:back-to-business-premium:spOffer:091718:100318:textacdotcom:caen
Title: Re: Aeroplan Master Thread
Post by: Mutty on September 20, 2018, 04:49:05 PM
There are 44 pages here so maybe it was written previously. I don't have their cc and they said my mileage is expiring soon. Any quick, cheap way to keep it going another year? TIA
Title: Re: Aeroplan Master Thread
Post by: Alexsei on September 20, 2018, 05:08:14 PM
There are 44 pages here so maybe it was written previously. I don't have their cc and they said my mileage is expiring soon. Any quick, cheap way to keep it going another year? TIA
Aeroplan E-store
Title: Re: Aeroplan Master Thread
Post by: Mutty on September 20, 2018, 07:08:34 PM
Aeroplan E-store
dont know what that is but Iíll check it. Thx
Title: Re: Aeroplan Master Thread
Post by: Alexsei on September 20, 2018, 07:14:44 PM
dont know what that is but Iíll check it. Thx
https://www.aeroplan.com/estore/
Title: Re: Aeroplan Master Thread
Post by: Mutty on September 21, 2018, 10:21:32 AM
https://www.aeroplan.com/estore/
thanks so much.
Title: Re: Aeroplan Master Thread
Post by: YMW on October 09, 2018, 06:29:34 AM
Say hello to more miles with Aeroplan text messages.
For a limited time, get up to 1,000 miles when you sign up.

Text "join" to 27767 to get started.

But first, be sure to add your mobile phone number to your Aeroplan profile, and then wait at least 24hrs before signing up.
Title: Re: Aeroplan Master Thread
Post by: Yaalili on October 09, 2018, 07:50:22 AM
Say hello to more miles with Aeroplan text messages.
For a limited time, get up to 1,000 miles when you sign up.

Text "join" to 27767 to get started.

But first, be sure to add your mobile phone number to your Aeroplan profile, and then wait at least 24hrs before signing up.

When I text 27767, I get this auto response: "Sorry, this service is not available".
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on October 09, 2018, 07:52:13 AM
When I text 27767, I get this auto response: "Sorry, this service is not available".
T&Cs probably limit to Canadian numbers as in the past.
Title: Re: Aeroplan Master Thread
Post by: YMW on October 09, 2018, 07:54:41 AM
When I text 27767, I get this auto response: "Sorry, this service is not available".
Is your mobile no. Registered on Aeroplan?

I got the following response:
Stay tuned, in 24 hours weíll send another text telling you how many miles youíll receive for your welcome bonus.
Title: Re: Aeroplan Master Thread
Post by: YMW on October 09, 2018, 07:55:10 AM
T&Cs probably limit to Canadian numbers as in the past.
I do indeed have a Canadian no.
Title: Re: Aeroplan Master Thread
Post by: Yaalili on October 09, 2018, 07:55:57 AM
Is your mobile no. Registered on Aeroplan?

Yes and has been for a while.
Title: Re: Aeroplan Master Thread
Post by: Yaalili on October 09, 2018, 07:56:18 AM
T&Cs probably limit to Canadian numbers as in the past.

That makes sense. US number here.
Title: Re: Aeroplan Master Thread
Post by: Ergel on October 14, 2018, 03:52:09 AM
Is this a valid routing with a stopover?
TLV-IST-MLE
MLE-SIN
SIN-DEL-TLV
Title: Re: Aeroplan Master Thread
Post by: myi on October 16, 2018, 10:59:11 PM
Are transfers from MR instant?
Title: Re: Aeroplan Master Thread
Post by: Yaalili on October 16, 2018, 11:08:17 PM
Are transfers from MR instant?

Yes. Did a transfer, while on the phone with AC.
Title: Re: Aeroplan Master Thread
Post by: myi on October 16, 2018, 11:10:39 PM
Yes. Did a transfer, while on the phone with AC.
Close in fees for a flight booked for tom morning?
Also I see they do nightly maintenance, any clue what time that is?
Title: Re: Aeroplan Master Thread
Post by: lubaby on October 16, 2018, 11:16:53 PM
Close in fees for a flight booked for tom morning?
Also I see they do nightly maintenance, any clue what time that is?
No close in fees with AC.

Phone support is closed after (or a couple minutes before) midnight EST. Donít think thereís an official nighttime scheduled online maintainance, but it does happen.
Title: Re: Aeroplan Master Thread
Post by: YMW on October 16, 2018, 11:17:16 PM
Close in fees for a flight booked for tom morning?
Aeroplan doesn't charge close-in-fees.

Also I see they do nightly maintenance, any clue what time that is?
I don't see any maintenance scheduled for tonight.
Title: Re: Aeroplan Master Thread
Post by: myi on October 16, 2018, 11:22:56 PM
No close in fees with AC.

Phone support is closed after (or a couple minutes before) midnight EST. Donít think thereís an official nighttime scheduled online maintainance, but it does happen.
Thanks
Aeroplan doesn't charge close-in-fees.
I don't see any maintenance scheduled for tonight.
Last night there was.
Title: Re: Aeroplan Master Thread
Post by: myi on October 16, 2018, 11:57:28 PM
Any thoughts on which flight I should take?
Flight for tom the 17th from NYC-LAX are pricing around $236 On studentuniverse.com with a HC to SEA, or for 12k Booked through AC, wouldn't think twice to take the 12k, but living in brooklyn would only want to fly out of lga or jfk.
 While on AC theres only flights with stopovers leaving from lga, and then direct from ewr, which requires a 30-45 min drive which I would need to take a taxi which which cost 40-50$.
 BA wants 20k, AA has for 12k which works great for me but dont have spg.(Only UR/MR) SW lowest at 30k
Singapore/Kris flyer 20k In j but a stopover in Panama.
 Any other options I'm not seeing? Thanks.
Title: Re: Aeroplan Master Thread
Post by: myi on October 17, 2018, 12:51:12 PM
Whats considered a good price for a RT ticket from YYZ_TLV? 45k?
Title: Re: Aeroplan Master Thread
Post by: yandmk on October 31, 2018, 02:04:33 PM
Anyone know cancellation policy with Aeroplan?
Booked LX J a couple of hours ago for tonight and may need to cancel.
Title: Re: Aeroplan Master Thread
Post by: mochjas on October 31, 2018, 02:08:16 PM
Anyone know cancellation policy with Aeroplan?
Booked LX J a couple of hours ago for tonight and may need to cancel.
$150 to push it out and $100 to cancel (could be vice versa)
Title: Re: Aeroplan Master Thread
Post by: lubaby on October 31, 2018, 02:39:18 PM
$150 to push it out and $100 to cancel (could be vice versa)
Other way around. And amounts are in CAD so saving 25%.
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on December 23, 2018, 01:14:37 PM
Does Aeroplan allow a free stopover on a one way, or only on a r/t? I.e. would TLV-ZRH-YYZ price the same as TLV-YYZ?
Title: Re: Aeroplan Master Thread
Post by: lubaby on December 23, 2018, 02:15:12 PM
Does Aeroplan allow a free stopover on a one way, or only on a r/t? I.e. would TLV-ZRH-YYZ price the same as TLV-YYZ?
Over 24h is only on a RT.
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on December 31, 2018, 08:49:33 PM
Does Aeroplan not let you book UA flights same day of travel?
Just tried to book for tonight and didn't let me...
Had to book with UA and pay $75 close in fee....
Title: Re: Aeroplan Master Thread
Post by: lubaby on December 31, 2018, 08:54:36 PM
Does Aeroplan not let you book UA flights same day of travel?
Just tried to book for tonight and didn't let me...
Had to book with UA and pay $75 close in fee....
Canít book flights (online?) within 2 hours of travel.
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on December 31, 2018, 08:55:04 PM
Canít book within 2 hours.
still had 3 hours....
Title: Re: Aeroplan Master Thread
Post by: Ulitkany on February 02, 2019, 06:51:34 PM
Guys, if my 8000 Aeroplan Miles were supposed to expire on January 31st and I forgot to make an activity to extend them. They are still showing in my account as of today, February 2d. Is there anything I can do at this point to keep them? Will booking a reward ticket and then canceling it within 24h help me? Thank you.
Title: Re: Aeroplan Master Thread
Post by: lubaby on February 02, 2019, 06:57:37 PM
Guys, if my 8000 Aeroplan Miles were supposed to expire on January 31st and I forgot to make an activity to extend them. They are still showing in my account as of today, February 2d. Is there anything I can do at this point to keep them? Will booking a reward ticket and then canceling it within 24h help me? Thank you.
Gonna pay cancellation fee, not worth it.

Best would be transfer in 1k or donate some points.
Title: Re: Aeroplan Master Thread
Post by: Ulitkany on February 02, 2019, 07:12:14 PM
Gonna pay cancellation fee, not worth it.

Best would be transfer in 1k or donate some points.

I donít mind transferring 1k, but will it preserve my 8k if I missed the expiration date of Jan 31st?
Title: Re: Aeroplan Master Thread
Post by: sillypainter on February 03, 2019, 09:11:06 PM
Any idea if LO is completely unbookable or they have different inventory than UA? I called and asked about a date that UA shows availability and they said it's not available.
Title: Re: Aeroplan Master Thread
Post by: myi on April 14, 2019, 05:23:45 AM
Theres some 6k Awards avlb from nyc-yyz in the next few months.

 But i did realize there's $50 in taxes, which UA doesn't charge. weird, never saw tax on a flight going into CAD.

(https://i.imgur.com/bAi5Lcp.png)
Title: Re: Aeroplan Master Thread
Post by: shapsam on April 14, 2019, 07:04:59 AM
Theres some 6k Awards avlb from nyc-yyz in the next few months.

 But i did realize there's $50 in taxes, which UA doesn't charge. weird, never saw tax on a flight going into CAD.

(https://i.imgur.com/bAi5Lcp.png)
You sure they're not operated by AC?
Title: Re: Aeroplan Master Thread
Post by: myi on April 14, 2019, 07:25:49 AM
You sure they're not operated by AC?
Yes it is indeed operated by AC.
 Was just curios to know why AC charges, while most carriers don't charge the heavy fees only on a return from Canada to the US.
 Didn't mean it's a united flight, meant that united and AC are interchangeable when booking an award, they both display each other's awards.
 With that being said, will search again for a UA operated flight on Aeroplan. It's either this 7.5K and around $55 taxes or a united 10/12.5K flight and work out the close in fee so only $5.60 in taxes. (Calculating the cost of flying from EWR which has gas and tolls to get there, might just make it worth flying from LGA/JFk and pay the taxes.)
 It stinks that BA/AA has 0 award avlbty, they used to be amazing for this, and now last minute awards they're down in the dumps(Even tried all the routes I pulled up via HC and searched for those dates and Airports, but nothing doing). So far AC and UA take the cake for last minutes..
      Unless SA(Saver Awards)are bookable with AC for a UA I see on UA?
Title: Re: Aeroplan Master Thread
Post by: shapsam on April 14, 2019, 07:40:40 AM
Yes it is indeed operated by AC.
 Was just curios to know why AC charges, while most carriers don't charge the heavy fees only on a return from Canada to the US.
 Didn't mean it's a united flight, meant that united and AC are interchangeable when booking an award, they both display each other's awards.
 With that being said, will search again for a UA operated flight on Aeroplan. It's either this 7.5K and around $55 taxes or a united 10/12.5K flight and work out the close in fee so only $5.60 in taxes. (Calculating the cost of flying from EWR which has gas and tolls to get there, might just make it worth flying from LGA/JFk and pay the taxes.)
 It stinks that BA/AA has 0 award avlbty, they used to be amazing for this, and now last minute awards they're down in the dumps(Even tried all the routes I pulled up via HC and searched for those dates and Airports, but nothing doing). So far AC and UA take the cake for last minutes..
      Unless SA(Saver Awards)are bookable with AC for a UA I see on UA?
UA saver awards (excluding expanded availability) are bookable on AC without YQ.
Title: Re: Aeroplan Master Thread
Post by: myi on April 14, 2019, 07:49:37 AM
UA saver awards (excluding expanded availability) are bookable on AC without YQ.
Nice, will take a peek once more when I get near my computer. That would be amazing if it works. Thanks
Title: Re: Aeroplan Master Thread
Post by: myi on May 02, 2019, 04:49:18 PM
https://loyaltylobby.com/2019/05/02/air-canada-aeroplan-changes/
Title: Re: Aeroplan Master Thread
Post by: ludmila on May 02, 2019, 07:47:02 PM
https://loyaltylobby.com/2019/05/02/air-canada-aeroplan-changes/
Do Aeroplan miles expire in 24 months? What are possible ways to extend expiry date?
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on May 02, 2019, 07:53:09 PM
Do Aeroplan miles expire in 24 months? What are possible ways to extend expiry date?
https://www.dansdeals.com/points-travel/milespoints/mileage-expiration-guide-for-38-loyalty-programs-how-to-keep-your-points-from-expiring-and-how-to-bring-them-back-to-life-after-theyve-expired/
Title: Re: Aeroplan Master Thread
Post by: ludmila on May 02, 2019, 07:54:16 PM
https://www.dansdeals.com/points-travel/milespoints/mileage-expiration-guide-for-38-loyalty-programs-how-to-keep-your-points-from-expiring-and-how-to-bring-them-back-to-life-after-theyve-expired/
Thanks for the link, I searched earlier but was not able to find it.
Title: Re: Aeroplan Master Thread
Post by: davidrotts63 on May 03, 2019, 01:38:32 AM
Booking LO again
Title: Re: Aeroplan Master Thread
Post by: mmgfarb on May 03, 2019, 01:44:12 AM
Booking LO again
Shh
Title: Re: Aeroplan Master Thread
Post by: sillypainter on May 03, 2019, 02:41:53 AM
Was SQ business ever bookable? Just saw one today.
Title: Re: Aeroplan Master Thread
Post by: Naftuli19 on May 03, 2019, 06:27:51 PM
if im booking LOT with AC who do i call to add infant?
Title: Re: Aeroplan Master Thread
Post by: lubaby on May 04, 2019, 08:45:56 PM
if im booking LOT with AC who do i call to add infant?
AC
Title: Re: Aeroplan Master Thread
Post by: israshot on May 17, 2019, 11:04:12 AM
Anyone having issues finding award tickets on Aeroplan?
There are no tickets available for the route I'm looking but they showed up on UA and ExpertFlyer (X)
Title: Re: Aeroplan Master Thread
Post by: israshot on May 17, 2019, 11:07:11 AM
if im booking LOT with AC who do i call to add infant?
Call AC, pay $50 (or $75,$100, $125 depending the booking class) CAD +taxes.
AC is the cheapest for an infant.
You can cancel anytime the infant for a full refund.
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on May 17, 2019, 11:50:39 AM
Anyone having issues finding award tickets on Aeroplan?
There are no tickets available for the route I'm looking but they showed up on UA and ExpertFlyer (X)
just booked yesterday X fare no problem
Title: Re: Aeroplan Master Thread
Post by: israshot on May 17, 2019, 12:13:30 PM
just booked yesterday X fare no problem
Me too. It's from this morning.
Title: Re: Aeroplan Master Thread
Post by: BCL on May 27, 2019, 11:31:38 PM
I have a flight from LAX-SFO-LIS-TLV.
The SFO-LIS-TLV is on 6/25 departing 4 pm.
When I booked, I could only find LAX-SFO on 6/24 departing 11 pm.
Now, there are morning flights available on 6/25, which is much more convenient.
Is there any way to change without the fee?
There was a minor schedule change (by minutes) and they wouldn't do it for free.
Any ideas?
Title: Re: Aeroplan Master Thread
Post by: a mirrer on May 28, 2019, 06:43:32 AM
I have a flight from LAX-SFO-LIS-TLV.
The SFO-LIS-TLV is on 6/25 departing 4 pm.
When I booked, I could only find LAX-SFO on 6/24 departing 11 pm.
Now, there are morning flights available on 6/25, which is much more convenient.
Is there any way to change without the fee?
There was a minor schedule change (by minutes) and they wouldn't do it for free.
Any ideas?
try have united change it due to schedule change
Title: Re: Aeroplan Master Thread
Post by: BCL on May 28, 2019, 04:52:33 PM
try have united change it due to schedule change
It's all one ticket booked with Aeroplan. United can change it?
Title: Re: Aeroplan Master Thread
Post by: TAVI on July 02, 2019, 12:18:00 AM
Looking to book with AC miles on partner airlines. how accommodating are they in case of IRROPS?
do they have access to put you on other airlines revenue tickets?

Asking specifically as the itinerary includes an hour and 15 min connection with Turkish and i'm worried about what happens if there is a delay.

tia
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on July 02, 2019, 12:33:49 AM
Looking to book with AC miles on partner airlines. how accommodating are they in case of IRROPS?
do they have access to put you on other airlines revenue tickets?

Asking specifically as the itinerary includes an hour and 15 min connection with Turkish and i'm worried about what happens if there is a delay.

tia
If its a legal convection all on one itinerary they will protect you.
Title: Re: Aeroplan Master Thread
Post by: TAVI on July 02, 2019, 12:38:48 AM
If its a legal convection all on one itinerary they will protect you.

thanks, i guess i was asking "how will they protect me". will they put me on the next available revenue flight to my destination? or will they try to find the next available award flight.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on July 02, 2019, 12:47:03 AM
thanks, i guess i was asking "how will they protect me". will they put me on the next available revenue flight to my destination? or will they try to find the next available award flight.
I think every airline gets you on the next flight...except Spirit...they put you on a bus. I would venture a guess that 99% of unplanned flight changes from awards become revenue. I'd love to get statistics on that.
Title: Re: Aeroplan Master Thread
Post by: TAVI on July 02, 2019, 10:30:36 AM
I think every airline gets you on the next flight...except Spirit...they put you on a bus. I would venture a guess that 99% of unplanned flight changes from awards become revenue. I'd love to get statistics on that.

lol, i never flew spirit, and dont plan on flying them if i have a choice.

I guess my concern with Aeroplan is that they are not strictly an airline, so do they still have access to other revenue seats? i know that they will be shortly folded into AC proper.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on July 02, 2019, 10:34:14 AM
lol, i never flew spirit, and dont plan on flying them if i have a choice.

I guess my concern with Aeroplan is that they are not strictly an airline, so do they still have access to other revenue seats? i know that they will be shortly folded into AC proper.
Once you're booked its the airlines job to protect, not Aeroplan.
Title: Re: Aeroplan Master Thread
Post by: TAVI on July 02, 2019, 10:49:31 AM
Once you're booked its the airlines job to protect, not Aeroplan.

ok, but which airline?
if i'm connecting from an egyptair flight to a turkish flight (bought with aeroplan miles) and miss the connection? who's responsible for rebooking me?
Title: Re: Aeroplan Master Thread
Post by: israshot on July 02, 2019, 10:51:35 AM
ok, but which airline?
if i'm connecting from an egyptair flight to a turkish flight (bought with aeroplan miles) and miss the connection? who's responsible for rebooking me?
TK.
Airlines always have access to the ticket 24-72 hours before the flight regardless the agency that booked them.
Title: Re: Aeroplan Master Thread
Post by: TAVI on July 02, 2019, 11:20:42 AM
TK.
Airlines always have access to the ticket 24-72 hours before the flight regardless the agency that booked them.

hm interesting, so you say TK is responsible even thought the delay would be Egyptairs fault?
Title: Re: Aeroplan Master Thread
Post by: israshot on July 02, 2019, 11:22:39 AM
hm interesting, so you say TK is responsible even thought the delay would be Egyptairs fault?
That's what are alliances for. As long as both flights are under the same PNR.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on July 02, 2019, 11:28:57 AM
hm interesting, so you say TK is responsible even thought the delay would be Egyptairs fault?
If you are on one itinerary what difference does it make? Theyre both *A carriers and you're connecting from one to another. Who cares whose fault it is? e.g. If you fly UA connecting to LH and they sold you the ticket, allowing for MCT, they need to rebook you. Why should this be any different? This is "Connecting Flights, Same Alliance, Same Itinerary 101". Your concerns are all from the AC booking. Thats over once you booked and are ticketed. 
Title: Re: Aeroplan Master Thread
Post by: mmgfarb on July 02, 2019, 11:36:28 AM
Thats over once you booked and are ticketed.
-1, that's only true once the airline takes control of the ticket which only happens close in.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on July 02, 2019, 11:39:28 AM
-1, that's only true once the airline takes control of the ticket which only happens close in.
I stand corrected
Title: Re: Aeroplan Master Thread
Post by: TAVI on July 02, 2019, 04:02:57 PM
thanks for the info, very helpful.
Title: Re: Aeroplan Master Thread
Post by: Alexsei on July 15, 2019, 11:42:57 AM
https://dcta.boardingarea.com/2019/07/breaking-massive-changes-to-aeroplan-air-canada/
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on July 15, 2019, 11:58:04 AM
https://dcta.boardingarea.com/2019/07/breaking-massive-changes-to-aeroplan-air-canada/
Clickbait if I've ever seen any...
Title: Re: Aeroplan Master Thread
Post by: yelped on July 15, 2019, 12:21:26 PM
Clickbait if I've ever seen any...
Big time click bait.
Title: Re: Aeroplan Master Thread
Post by: Moshe90 on July 16, 2019, 08:49:50 PM
From now Aeroplan bookings can be cancelled free in the 24 hours!


Iím pleased to share some changes designed to make Aeroplan more flexible and member friendly. Weíre excited to introduce a new, more rewarding loyalty program next year, and in the meantime, weíre committed to listening to you and implementing improvements like the ones below. With this in mind, the following changes take effect immediately:
Complimentary, full refunds within 24 hours of booking
Travel plans can change, so Aeroplan members will now be able to cancel and refund Flight Rewards for free within 24 hours of booking.

Option to refund your Flight Reward up to 2 hours before departure
Aeroplan members can now cancel and refund their Flight Reward booking for a fee up until 2 hours prior to departure. Rather than keeping cancelled tickets open for future travel, Aeroplan Miles, taxes and fees will be refunded, and members may book new tickets anytime in the future, delivering greater flexibility than before.

Reduction of the aeroplan.com Refund Fee
Aeroplan will lower the Refund Fee to $125 for refunds completed via aeroplan.com, and eligible members will continue to enjoy a lower fee amount, where applicable.
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on July 16, 2019, 08:51:00 PM
From now Aeroplan bookings can be cancelled free in the 24 hours!


Iím pleased to share some changes designed to make Aeroplan more flexible and member friendly. Weíre excited to introduce a new, more rewarding loyalty program next year, and in the meantime, weíre committed to listening to you and implementing improvements like the ones below. With this in mind, the following changes take effect immediately:
Complimentary, full refunds within 24 hours of booking
Travel plans can change, so Aeroplan members will now be able to cancel and refund Flight Rewards for free within 24 hours of booking.

Option to refund your Flight Reward up to 2 hours before departure
Aeroplan members can now cancel and refund their Flight Reward booking for a fee up until 2 hours prior to departure. Rather than keeping cancelled tickets open for future travel, Aeroplan Miles, taxes and fees will be refunded, and members may book new tickets anytime in the future, delivering greater flexibility than before.

Reduction of the aeroplan.com Refund Fee
Aeroplan will lower the Refund Fee to $125 for refunds completed via aeroplan.com, and eligible members will continue to enjoy a lower fee amount, where applicable.
So you just cut and paste this from the article posted 3 posts before?
Title: Re: Aeroplan Master Thread
Post by: Moshe90 on July 16, 2019, 08:54:57 PM
So you just cut and paste this from the article posted 3 posts before?
oops, sorry
Title: Re: Aeroplan Master Thread
Post by: sillypainter on July 31, 2019, 01:23:12 AM
DP. Canceled Aeroplan ticket within 24 hours, processed instantly but miles did not come back like with UA.
Title: Re: Aeroplan Master Thread
Post by: myi on July 31, 2019, 08:41:27 AM
DP. Canceled Aeroplan ticket within 24 hours, processed instantly but miles did not come back like with UA.
try calling and have them reinstate it right away.
Title: Re: Aeroplan Master Thread
Post by: sillypainter on July 31, 2019, 08:54:06 AM
try calling and have them reinstate it right away.

I don't need it now. It was last night past midnight, wanted to change from Y to J, so I had to cancel and rebook.
Title: Re: Aeroplan Master Thread
Post by: myi on July 31, 2019, 08:59:03 AM
I don't need it now. It was last night past midnight, wanted to change from Y to J, so I had to cancel and rebook.
I have canceled an Aeroplan ticket multiple times and came back right away.
Title: Re: Aeroplan Master Thread
Post by: sillypainter on July 31, 2019, 09:03:23 AM
Their 24 hour cancelation policy just came into effect, so it may take longer now?
Title: Re: Aeroplan Master Thread
Post by: myi on August 08, 2019, 11:26:36 PM
Their 24 hour cancelation policy just came into effect, so it may take longer now?
Why should it take longer?
Reaching CS is a real pain.
Title: Re: Aeroplan Master Thread
Post by: yossig on August 29, 2019, 03:36:24 PM
Website down for a while already
Title: Re: Aeroplan Master Thread
Post by: TAVI on August 29, 2019, 06:24:03 PM
So i'm booked on LGA-YYZ-IST  Biz class using Aeroplan miles. LGA-YYZ is with AC and YYZ-IST is with TK.
If there is a significant change in the LGA-YYZ departure time, will Aeroplan be able to rebook me on a direct JFK-IST TK route instead?

 
Title: Re: Aeroplan Master Thread
Post by: KSMH on August 29, 2019, 07:08:53 PM
So i'm booked on LGA-YYZ-IST  Biz class using Aeroplan miles. LGA-YYZ is with AC and YYZ-IST is with TK.
If there is a significant change in the LGA-YYZ departure time, will Aeroplan be able to rebook me on a direct JFK-IST TK route instead?

 
If there is award availability.
Title: Re: Aeroplan Master Thread
Post by: TAVI on August 29, 2019, 08:51:48 PM
If there is award availability.

Not banking on award availability, was referring to just schedule change, making it a short connection or much longer connection.
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on September 05, 2019, 12:48:22 PM
So apparently they're going to remove the award chart for North American flights but it sounds like they're going to have an award chart for intercontinental flights and partner flights.

IMHO, let them charge whatever they want for AC flights, the YQ makes it rarely valuable anyway. I think partner flights are where the value lies (think United).

https://thepointsguy.com/news/air-canada-aeroplan-changes/
Title: Re: Aeroplan Master Thread
Post by: KSMH on September 05, 2019, 01:14:12 PM
So apparently they're going to remove the award chart for North American flights but it sounds like they're going to have an award chart for intercontinental flights and partner flights.

IMHO, let them charge whatever they want for AC flights, the YQ makes it rarely valuable anyway. I think partner flights are where the value lies (think United).

https://thepointsguy.com/news/air-canada-aeroplan-changes/
NA has small YQ and its 7.5k yul-nyc, there is a ton of value there.


Partner award does has value but it's not all the value.
Title: Re: Aeroplan Master Thread
Post by: myi on September 05, 2019, 01:25:18 PM
NA has small YQ and its 7.5k yul-nyc, there is a ton of value there.


Partner award does has value but it's not all the value.
What's NA?
Title: Re: Aeroplan Master Thread
Post by: mochjas on September 05, 2019, 01:37:50 PM
What's NA?
north America
Title: Re: Aeroplan Master Thread
Post by: myi on September 05, 2019, 01:40:53 PM
north America
Thanks, for some reason was thinking ANA.

NA has small YQ and its 7.5k yul-nyc, there is a ton of value there.


Partner award does has value but it's not all the value.
Great award value is true, but $70-$80 in award taxes is insane for a small flight like that, NYC-YYZ and Yul..
  I miss the old days of 4.5k or when ba had availability for 7.5k and $5.60 or 35-40 for the return to the US from Canada.
Title: Re: Aeroplan Master Thread
Post by: KSMH on September 05, 2019, 02:48:43 PM
Thanks, for some reason was thinking ANA.
 Great award value is true, but $70-$80 in award taxes is insane for a small flight like that, NYC-YYZ and Yul..
  I miss the old days of 4.5k or when ba had availability for 7.5k and $5.60 or 35-40 for the return to the US from Canada.
Agree but at same time last minute tickets can go for well over 400 sometimes.

So you still got some value.
Title: Re: Aeroplan Master Thread
Post by: myi on September 05, 2019, 03:17:11 PM
Agree but at same time last minute tickets can go for well over 400 sometimes.

So you still got some value.
True!
Title: Re: Aeroplan Master Thread
Post by: Ergel on September 05, 2019, 03:24:32 PM
And for 100K no YQ...lots of value there
Title: Re: Aeroplan Master Thread
Post by: Mo2 on November 19, 2019, 04:17:30 PM
What's the best star alliance partner to transfer to book a reward flight on AC flight from Toronto to Orlando?
Anything better than United? is it ever worth using Aeroplan?
I have Chase UR points and Amex MR points (have the Biz Plat card).
Looking for the cheapest economy option including the pricey tax/fees
Title: Re: Aeroplan Master Thread
Post by: WhiteSocks on November 20, 2019, 05:16:31 PM
Anyone else finds this happening often?
Title: Re: Aeroplan Master Thread
Post by: ah giten on November 20, 2019, 05:36:03 PM
Anyone else finds this happening often?
Very often.
Title: Re: Aeroplan Master Thread
Post by: WhiteSocks on November 27, 2019, 02:21:54 PM
I booked a United ticket via Aeroplan on Monday the 25th and keep checking back by seat selection for a United confirmation # but it shows to go to United.com. I tried calling them a couple of times the last 2 days but always get a message that they have very big call volume, therefore, cannot take my call. anyone else had this? any advise?
Title: Re: Aeroplan Master Thread
Post by: menachemd1 on November 27, 2019, 02:57:12 PM
yup they are still having major issues since nov 19 when they merged systems
Title: Re: Aeroplan Master Thread
Post by: WhiteSocks on November 27, 2019, 03:27:15 PM
yup they are still having major issues since nov 19 when they merged systems
What systems are merging?
Title: Re: Aeroplan Master Thread
Post by: KSMH on November 27, 2019, 03:32:41 PM
What systems are merging?
Air Canada and Auroplan
Title: Re: Aeroplan Master Thread
Post by: TravelSER on November 27, 2019, 03:36:59 PM
What systems are merging?
They switched to Amadeus
Title: Re: Aeroplan Master Thread
Post by: Joel2 on December 02, 2019, 03:22:53 PM
My father booked a ticket for travel on Swiss. ticket was never ticketed =bh found out today a few days before the flight was on the phone for a few hours until he got everything sorted out!!
He asked them why this happened there claiming its a security situation and have to verify each transaction.. asked how he had the miles etc
Aeroplan needs now a PSA  to check if your tickets are actually ticketed.
CC @Dan
Title: Re: Aeroplan Master Thread
Post by: Thingywingy on January 20, 2020, 08:15:25 PM
The AC flight I booked on was cancelled and the passenger was pushed to a 7:40am flight, which is too early for them. Is AC required to give me any other flight available that day? Am I limited to only those flight which are available for Aeroplan rewards?

Is it better to call Aeroplan or AirCanada?
Title: Re: Aeroplan Master Thread
Post by: KSMH on January 20, 2020, 08:23:24 PM
The AC flight I booked on was cancelled and the passenger was pushed to a 7:40am flight, which is too early for them. Is AC required to give me any other flight available that day? Am I limited to only those flight which are available for Aeroplan rewards?

Is it better to call Aeroplan or AirCanada?

Call Aeroplan  they should be able to help you with flights not showing up. 
try calling from a status account.
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on February 08, 2020, 07:55:34 PM
Apparently AC/Aeroplan's switch to Amadeus is preventing them from charging lap infant fees for the time being.....

https://viewfromthewing.com/aeroplan-temporarily-waiving-infant-charges-on-award-tickets/
Title: Re: Aeroplan Master Thread
Post by: Thingywingy on February 09, 2020, 05:47:16 PM
I booked a AC, Aeroplan award flight 9return) for the end of the week and need to switch to tomorrow. There is availability. I waited on hold for 90 minutes today but then had to hand up bc my phone would die. Is there any way to make a change online? Can the regular AC customer service make this change if it is an Aeroplan award flight?
Title: Re: Aeroplan Master Thread
Post by: israshot on February 09, 2020, 06:18:31 PM
I booked a AC, Aeroplan award flight 9return) for the end of the week and need to switch to tomorrow. There is availability. I waited on hold for 90 minutes today but then had to hand up bc my phone would die. Is there any way to make a change online? Can the regular AC customer service make this change if it is an Aeroplan award flight?
I waited last week 2 hours until they answered. GL.
Title: Re: Aeroplan Master Thread
Post by: Thingywingy on February 09, 2020, 06:27:55 PM
I waited last week 2 hours until they answered. GL.
Is this really bc of carona virus or just regular cs standard? This is crazy.
Title: Re: Aeroplan Master Thread
Post by: israshot on February 09, 2020, 06:29:19 PM
Lol! This CEO makes a new recording every week. At least they answered the phone, they used to just hang up with no option to wait.
Title: Re: Aeroplan Master Thread
Post by: Thingywingy on February 09, 2020, 07:49:35 PM
Are there even people manning the phones at this hour on a Sunday? I have been on hold for 1:40 so for, after the initial 90 minutes.
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on February 09, 2020, 07:58:57 PM
Is this really bc of carona virus or just regular cs standard? This is crazy.

It's because of their recent switch to Amadeus. Their call centers have been a disaster for the past few weeks. Many people I've spoken to waited 2+ hours or never got answered.

I've heard that mornings right when they open might be best, and also that selecting french can be much faster. All agents speak english too.
Title: Re: Aeroplan Master Thread
Post by: KSMH on February 09, 2020, 09:24:37 PM
Anyone can ask a friend with Diamond for their access. U will be picked up on way faster.
Title: Re: Aeroplan Master Thread
Post by: yochai on February 09, 2020, 10:40:30 PM
Same happened to me 2 weeks ago. Waited over 2 hours! Once they answered, they were super helpful and even called me back after I got disconnected.
Title: Re: Aeroplan Master Thread
Post by: ejb123 on February 20, 2020, 12:32:22 PM
Anyone getting error message after trying to book mileage tickets? Any ideas on what is going wrong? Have the miles in the account.
Title: Re: Aeroplan Master Thread
Post by: israshot on February 20, 2020, 12:34:05 PM
Anyone getting error message after trying to book mileage tickets? Any ideas on what is going wrong? Have the miles in the account.
Maybe the ticket is gone? Check on United if the ticket is there.
Title: Re: Aeroplan Master Thread
Post by: ejb123 on February 20, 2020, 12:36:02 PM
"Flight Redemption Failure" - It is a Swiss one way ticket from Europe to US. Ticket still shows availability when I search again. On hold now with customer service. Frustrating since I just transferred AMEX points once I saw there was availability.
Title: Re: Aeroplan Master Thread
Post by: israshot on February 20, 2020, 12:39:36 PM
"Flight Redemption Failure" - It is a Swiss one way ticket from Europe to US. Ticket still shows availability when I search again. On hold now with customer service. Frustrating since I just transferred AMEX points once I saw there was availability.
Don't worry, if you see it available on United and ExpertFlyer, the representative will be able to book it for you. You might be on hold for a long time though.
Title: Re: Aeroplan Master Thread
Post by: ejb123 on February 20, 2020, 02:14:07 PM
Don't worry, if you see it available on United and ExpertFlyer, the representative will be able to book it for you. You might be on hold for a long time though.

Finally got through after a 1:45 wait. Told me that since I set up my account today, it takes 72/96 hours to register and that is why it didn't work online. They offered to book now for $30 booking fee (charge to book via phone vs online) or wait the 72/96 hours. Despite my frustrations, they wouldn't waive the charge since flight is a few weeks out. Given the wait times, HUCA didn't make sense and I didnt want to lose the business saver redemption.

Beware for those who are trying to use Areoplan for last minute travel and sign up for account same day...
Title: Re: Aeroplan Master Thread
Post by: myi on March 04, 2020, 08:15:35 PM
(https://i.ibb.co/yNstpBv/Screenshot-20200304-201256.png) (https://ibb.co/j84mzZ0)

 Can someone explain what the street number is and the street name is?

 Let's say I live in Brooklyn at 1234 East 56th street, how would you answer those two questions?
  Or when It asks me for my street number it means my home number which would be 1 2 3 4?
Title: Re: Aeroplan Master Thread
Post by: hvaces42 on March 04, 2020, 08:17:00 PM
Exactly. Street name is East 56. Street number is 1234
Title: Re: Aeroplan Master Thread
Post by: myi on March 04, 2020, 08:20:20 PM
Exactly. Street name is East 56. Street number is 1234
Gotchya, I'm used to hearing my home number versus my street number.

 What's your home address? And what street you live on? Not what's your street number, as that would be East 56th street, and street name would be East 56th as well, while what's your home number then I would say 1234.
 But whatever can't fix these Canadians! ;)
Title: Re: Aeroplan Master Thread
Post by: YMW on March 04, 2020, 10:25:19 PM
But whatever can't fix these Canadians Americans! ;)
FTFY  ;)
Title: Re: Aeroplan Master Thread
Post by: yelped on March 04, 2020, 10:40:01 PM
FTFY  ;)
Yeah, this is how it's done in the rest of the world.
Title: Re: Aeroplan Master Thread
Post by: YMW on March 04, 2020, 11:14:15 PM
Yeah, this is how it's done in the rest of the world.
Home address is full address:
1234 East 56th street
Brooklyn NY 112233

if you split it up its: Street no., Street Name, City, State, Zip.

BTW: FWIW I am American.....

Title: Re: Aeroplan Master Thread
Post by: bznt on March 08, 2020, 01:28:05 AM
Would aeroplan allow a multi citi booking originating in EWR and returning to JFK ?
I tried online and got a error that itís not a valid multi citi route
Looking for
EWR - BRU - BUD- JFK
Title: Re: Aeroplan Master Thread
Post by: myi on March 08, 2020, 01:37:21 AM
Would aeroplan allow a multi citi booking originating in EWR and returning to JFK ?
I tried online and got a error that itís not a valid multi citi route
Looking for
EWR - BRU - BUD- JFK
Assuming it's coming out cheaper when booking a RT vs two OW?
  If it doesn't work online, your best bet is to call to have them book it manually.
Title: Aeroplan Master Thread
Post by: bznt on March 08, 2020, 01:45:23 AM
Separately itís 55k each way. But the middle flight bru-bud Is 15k economy and 30k in business

If I do it together as a multi city
Itís a total of 115k in business
Plus I plan to bring a infant on lap. You know itís $100. Years assume me if I book it as a multi city I will pay it only once. Correct ?
Title: Re: Aeroplan Master Thread
Post by: myi on March 08, 2020, 01:49:35 AM
Separately itís 55k each way. But the middle flight bru-bud Is 15k economy and 30k in business

If I do it together as a multi city
Itís a total of 115k in business
Plus I plan to bring a infant on lap. You know itís $100. Years assume me if I book it as a multi city I will pay it only once. Correct ?
As seen here, seems it won't work online, while calling in is your best option.

https://www.aeroplan.com/adr/Popup.do?popup=ValidItineraryHelp
Title: Re: Aeroplan Master Thread
Post by: travel agent on March 08, 2020, 11:04:13 AM
Separately itís 55k each way. But the middle flight bru-bud Is 15k economy and 30k in business

If I do it together as a multi city
Itís a total of 115k in business
Plus I plan to bring a infant on lap. You know itís $100. Years assume me if I book it as a multi city I will pay it only once. Correct ?

book online the BRU - BUD, it will confirm the booking without paying the taxes, & it will advise you to call in to pay the taxes, when calling the special number provided, you can ask to add the other flights, so you will save the call center fee.
Title: Re: Aeroplan Master Thread
Post by: myi on March 09, 2020, 10:08:18 PM
book online the BRU - BUD, it will confirm the booking without paying the taxes, & it will advise you to call in to pay the taxes, when calling the special number provided, you can ask to add the other flights, so you will save the call center fee.
Never had an issue with them booking for me when i wasn't able to book it online due to whatever reason the site wouldn't allow me to book that flight, but a free excuse to have the booking fee waived and no need to argue to have it waived.
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on March 12, 2020, 08:40:26 PM
Anyone with a number that someone actually picks up?
Title: Re: Aeroplan Master Thread
Post by: myi on March 12, 2020, 08:48:40 PM
Anyone with a number that someone actually picks up?
Beginning of the week 10 min I got through.
 But I think AC is the worst when it comes to CS holding time.
 Nor does twitter work to get help.
 And I'm sure even worse now with the covid19.
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on March 12, 2020, 08:55:56 PM
Beginning of the week 10 min I got through.
 But I think AC is the worst when it comes to CS holding time.
 Nor does twitter work to get help.
 And I'm sure even worse now with the covid19.
was on hold 2+ hours and just gave up....
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on March 12, 2020, 08:57:57 PM
was on hold 2+ hours and just gave up....
Now when i call they say due to high call volume we can't take your call ;D
Title: Re: Aeroplan Master Thread
Post by: myi on March 12, 2020, 09:09:27 PM
was on hold 2+ hours and just gave up....
To change a booking?
   Try the Canadian phone line at 514-393-3333
 Or AC at 888-247-2262
 Or aeroplan at


Try this, https://gethuman.com/a/phone-number/Air-Canada
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on March 12, 2020, 09:12:33 PM
To change a booking?
To ticket a pending reservation.
Try the Canadian phone line at 514-393-3333
 Or AC at 888-247-2262
 Or aeroplan at


Try this, https://gethuman.com/a/phone-number/Air-Canada
will try thanks
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on March 13, 2020, 12:11:15 PM
Can UA add an infant on a Aeroplan reward?
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on March 13, 2020, 12:11:49 PM
will try thanks
Nothing doing, on hold now for 3+ hours....
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on March 15, 2020, 01:53:57 PM
Guys please! Any advise is appreciated!!
I have an Aeroplan booking, need to add infant and call center isnít taking calls.... how do I add the infant???

Thanks in advance.
Title: Re: Aeroplan Master Thread
Post by: israshot on March 15, 2020, 04:50:00 PM
Guys please! Any advise is appreciated!!
I have an Aeroplan booking, need to add infant and call center isnít taking calls.... how do I add the infant???

Thanks in advance.
They will eventually take your call... Happened to me. I think I had to call 10 times.
Title: Re: Aeroplan Master Thread
Post by: RewardsAddict on March 15, 2020, 05:22:30 PM
Guys please! Any advise is appreciated!!
I have an Aeroplan booking, need to add infant and call center isnít taking calls.... how do I add the infant???

Thanks in advance.
They are probably bombarded with people calling to cancel flights. You sure you want to fly now?
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on March 15, 2020, 06:06:07 PM
They will eventually take your call... Happened to me. I think I had to call 10 times.
I called about 20 times only 1 time did they put me on hold and waited for 3+ hours, ended up calling UA and they added the infant for $200.
Title: Re: Aeroplan Master Thread
Post by: israshot on March 15, 2020, 06:09:22 PM
I called about 20 times only 1 time did they put me on hold and waited for 3+ hours, ended up calling UA and they added the infant for $200.
Wich class of travel is it?
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on March 15, 2020, 06:10:23 PM
Wich class of travel is it?
Y. I believe Aeroplan doesnít charge to add but my time is worth more then $200 ;) ;) ;)
Title: Re: Aeroplan Master Thread
Post by: israshot on March 15, 2020, 06:12:06 PM
Y. I believe Aeroplan doesnít charge to add but my time is worth more then $200 ;) ;) ;)
AC is $50 cad and recently they don't charge for it. I understand your decision but when is the travel?
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on March 15, 2020, 06:12:48 PM
AC is $50 cad and recently they don't charge for it. I understand your decision but when is the travel?
Tuesday
Title: Re: Aeroplan Master Thread
Post by: israshot on March 15, 2020, 06:13:19 PM
Tuesday
Safe trip and you guys stay safe.
Title: Re: Aeroplan Master Thread
Post by: sam28 on March 17, 2020, 04:19:40 PM
if I book a ticket now with Aeroplan and they cancel it or they change flights will I be able to cancel with no cost ?
Title: Re: Aeroplan Master Thread
Post by: travel agent on March 18, 2020, 07:20:33 AM
if I book a ticket now with Aeroplan and they cancel it or they change flights will I be able to cancel with no cost ?

yes, & now you anyway get 1 free change
Title: Re: Aeroplan Master Thread
Post by: israshot on March 19, 2020, 08:23:59 AM
Free Aeroplan award cancelation.

https://runningwithmiles.boardingarea.com/good-news-aeroplan-allowing-free-award-cancellations/?utm_source=BoardingArea&utm_medium=twitter
Title: Re: Aeroplan Master Thread
Post by: israshot on April 20, 2020, 11:27:17 AM
https://onemileatatime.com/air-canada-earn-status-from-home/?utm_source=BoardingArea&utm_medium=twitter
Title: Re: Aeroplan Master Thread
Post by: justmeha on April 20, 2020, 06:51:08 PM
https://onemileatatime.com/air-canada-earn-status-from-home/?utm_source=BoardingArea&utm_medium=twitter
if i understand correctly if you dont have status with aeroplan now you can only reach the lowest tier, correct?
Title: Re: Aeroplan Master Thread
Post by: israshot on April 20, 2020, 07:08:44 PM
if i understand correctly if you dont have status with aeroplan now you can only reach the lowest tier, correct?
Correct.
Title: Re: Aeroplan Master Thread
Post by: MoMo22 on April 21, 2020, 04:08:48 PM
   
For the first time ever, reach Altitude status without leaving the ground.
If you haven't already reached Altitude status, you can now do so without flying the miles. Between April 20 and May 31 when you earn 50,000 Aeroplan Miles through everyday Travel at Home activities, including miles earned on your Aeroplan credit card, you'll receive Altitude Prestige 25K status valid through 2021. Register now, and learn more about Altitude status.
      
Does anyone know if you can transfer from credit card and get the highest status for Star alliance ?
Title: Re: Aeroplan Master Thread
Post by: justmeha on April 21, 2020, 04:39:31 PM
   
For the first time ever, reach Altitude status without leaving the ground.
If you haven't already reached Altitude status, you can now do so without flying the miles. Between April 20 and May 31 when you earn 50,000 Aeroplan Miles through everyday Travel at Home activities, including miles earned on your Aeroplan credit card, you'll receive Altitude Prestige 25K status valid through 2021. Register now, and learn more about Altitude status.
      
Does anyone know if you can transfer from credit card and get the highest status for Star alliance ?
if i understand correctly if you dont have status with aeroplan now you can only reach the lowest tier, correct?
Correct.
Title: Re: Aeroplan Master Thread
Post by: hjeko on April 21, 2020, 07:50:21 PM
Thoughts on this offer? Is it worth it?

Is it useful for Star Alliance flights?

Thank you and stay safe :)
Title: Re: Aeroplan Master Thread
Post by: Dan on April 22, 2020, 12:09:36 AM
Is there some way to stack the donation with the Altitude 25K?
Title: Re: Aeroplan Master Thread
Post by: Dan on April 22, 2020, 12:09:51 AM
Thoughts on this offer? Is it worth it?

Is it useful for Star Alliance flights?

Thank you and stay safe :)
Star Silver is worthless.
Title: Re: Aeroplan Master Thread
Post by: beirush228 on April 22, 2020, 04:48:00 AM
Have 60k sitting there. Will these be extended? Only hear about aeroplan status. What about Mile expiration?
Title: Re: Aeroplan Master Thread
Post by: israshot on April 22, 2020, 07:04:53 AM
What about Mile expiration?
Per their website (https://www.aeroplan.com/covid-19.do#/), it's paused until 5/14, they don't seem to be very generous but they will probably extend that date again.
Title: Re: Aeroplan Master Thread
Post by: Ergel on May 07, 2020, 11:02:17 AM
I can't see availability on aeroplan.com for a flight next April 5 on United despite it being available on UA.com
Any ideas why this would be?
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on May 07, 2020, 11:22:48 AM
Just heard that on the Q1 AC earnings call a couple days ago they announced that the launch of the new in-house loyalty program is officially pushed off to Q4.

It was previously scheduled for Q3.
Title: Re: Aeroplan Master Thread
Post by: sam28 on May 08, 2020, 05:53:58 PM
is it a new thing that Aeroplan is charging Tax per ticket $959 Cad never sew that what does it mean
Title: Re: Aeroplan Master Thread
Post by: israshot on May 08, 2020, 05:54:47 PM
is it a new thing that Aeroplan is charging Tax per ticket $959 Cad never sew that what does it mean
What's the route and carrier?
Title: Re: Aeroplan Master Thread
Post by: sam28 on May 08, 2020, 06:01:07 PM
What's the route and carrier?

jfk to ODS with Austrian
Title: Re: Aeroplan Master Thread
Post by: israshot on May 08, 2020, 06:07:28 PM
jfk to ODS with Austrian
Aeroplan charges fuel surcharge for Austrian.
Look below (YQ)
(https://i.imgur.com/RtEWyBHl.jpg)
Title: Re: Aeroplan Master Thread
Post by: sam28 on May 08, 2020, 06:09:05 PM
Is there any way I can buy with out paying the big taxes?
Title: Re: Aeroplan Master Thread
Post by: israshot on May 08, 2020, 06:12:49 PM
Is there any way I can buy with out paying the big taxes?
Try Swiss, or book with UA/LM if possible.
Title: Re: Aeroplan Master Thread
Post by: sam28 on May 08, 2020, 06:14:40 PM
Try Swiss, or book with UA/LM if possible.
Is it only with Austrai that they charge and since when is it. New
Title: Re: Aeroplan Master Thread
Post by: lubaby on May 08, 2020, 06:58:50 PM
Is it only with Austrai that they charge and since when is it. New
They always charged YQ on Austrian, Lufthansa and some other airlines.
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on May 08, 2020, 07:19:14 PM
Is it only with Austrai that they charge and since when is it. New
You need to read more DDMS!
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on May 10, 2020, 10:04:22 PM
Never saw this mentioned here....

When booking an award online, if you use a Visa card the reservation wonít get ticketed, youíll need to call in to get it ticketed. Master and Amex work fine.

This happened to me multiple times lately until I figured out the issue.
Title: Re: Aeroplan Master Thread
Post by: menachemd1 on May 10, 2020, 10:06:38 PM
Never saw this mentioned here....

When booking an award online, if you use a Visa card the reservation wonít get ticketed, youíll need to call in to get it ticketed. Master and Amex work fine.

This happened to me multiple times lately until I figured out the issue.
Didn't try the past 2 months, but before that I had no issues with VISA cards
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on May 10, 2020, 10:19:15 PM
Didn't try the past 2 months, but before that I had no issues with VISA cards
itís a new issue....
Title: Re: Aeroplan Master Thread
Post by: Joel2 on May 10, 2020, 10:22:07 PM
itís a new issue....
Did a booking in Feb it went smoothly using a visa.
How recent?
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on May 10, 2020, 10:24:14 PM
Did a booking in Feb it went smoothly using a visa.
How recent?
I started seeing this issue mid March.
Title: Re: Aeroplan Master Thread
Post by: Ergel on May 11, 2020, 01:25:23 AM
i booked yesterday with a visa and got ticketed
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on May 11, 2020, 07:52:01 AM
i booked yesterday with a visa and got ticketed
US Visa?
Title: Re: Aeroplan Master Thread
Post by: Ergel on May 11, 2020, 08:23:29 AM
US Visa?
Yup

Ticket status:  ticketed May 10, 2020 at 4:28 PM Central Time
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on May 11, 2020, 09:44:02 AM
Yup

Ticket status:  ticketed May 10, 2020 at 4:28 PM Central Time
Now Iím confused🤷‍♂️
Title: Re: Aeroplan Master Thread
Post by: sillypainter on May 11, 2020, 10:32:04 AM
Me too. Ticketed yesterday 3 tickets with my Saphire Reserve Visa and they ALL ticketed instantly. Never saw ticketing so quickly before, their queue must be empty.
Title: Re: Aeroplan Master Thread
Post by: sillypainter on May 11, 2020, 10:33:56 AM
Never saw this mentioned here....

When booking an award online, if you use a Visa card the reservation wonít get ticketed, youíll need to call in to get it ticketed. Master and Amex work fine.

This happened to me multiple times lately until I figured out the issue.

I think you mix up Avianca with Aeroplan. I had a couple months ago issues with Avianca ticketing and they told me to use an Amex. Not sure if it still applies.
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on May 11, 2020, 11:37:41 AM
I think you mix up Avianca with Aeroplan. I had a couple months ago issues with Avianca ticketing and they told me to use an Amex. Not sure if it still applies.
Nope Aeroplan....
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on May 24, 2020, 01:38:01 PM
I'm trying to book a YYZ-TLV award and I see availability on Aeroplan's site but it's not showing up on United or Turkish.

Does that mean AC didn't release it to partners, or will UA or TK be able to see it if I call in?
Title: Re: Aeroplan Master Thread
Post by: KSMH on May 24, 2020, 01:55:48 PM
I'm trying to book a YYZ-TLV award and I see availability on Aeroplan's site but it's not showing up on United or Turkish.

Does that mean AC didn't release it to partners, or will UA or TK be able to see it if I call in?
Sometimes AC dosnt show up on UA site.
Look at other routes to see if they show up.
Title: Re: Aeroplan Master Thread
Post by: Joel2 on May 26, 2020, 05:54:53 PM
AC extended free cancellation to June 30.
 
Quote
If you'd like to cancel any Flight Reward, the fastest way to do so is at aeroplan.com. Due to high call volumes, we are experiencing long hold times at our contact centres. Until June 30, you can cancel free of charge and receive all of your Aeroplan Miles back in your account, plus a full refund of any associated taxes, fees and surcharges on the unused value of your travel
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on June 03, 2020, 10:20:26 AM
You can now earn & redeem Aeroplan miles on Etihad. No carrier imposed surcharges.

https://onemileatatime.com/air-canada-etihad-partnership/
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on June 05, 2020, 10:25:03 AM
Just heard that Aeroplan is laying off many call center agents temporarily "due to low call volume" and it's the last day for many of them today.

Be prepared for longer wait times :(
Title: Re: Aeroplan Master Thread
Post by: Joel2 on June 05, 2020, 10:45:45 AM
Just heard that Aeroplan is laying off many call center agents temporarily "due to low call volume" and it's the last day for many of them today.

Be prepared for longer wait times :(
You can easily cancel for free online
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on June 05, 2020, 10:52:03 AM
You can easily cancel for free online
Some times you canít cancel online, I had a booking that I needed to cancel and waited on hold 3+ hours.
Title: Re: Aeroplan Master Thread
Post by: Joel2 on June 05, 2020, 10:53:10 AM
Some times you canít cancel online, I had a booking that I needed to cancel and waited on hold 3+ hours.
Wow
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on June 17, 2020, 10:29:53 AM
Aeroplan extended free cancellations until Aug 31. Was June 30.

https://www.aeroplan.com/covid-19.do#/
Title: Re: Aeroplan Master Thread
Post by: Joel2 on June 17, 2020, 03:08:58 PM
Aeroplan extended free cancellations until Aug 31. Was June 30.

https://www.aeroplan.com/covid-19.do#/
Probably the best cancellation policy for award tix 
Title: Re: Aeroplan Master Thread
Post by: flyingace on July 13, 2020, 10:46:39 AM
Does anyone know if you can transfer relatives Amex points into Aeroplan? Same last name and address.
Title: Re: Aeroplan Master Thread
Post by: JACKBLUE on July 13, 2020, 11:56:09 AM
Does anyone know if you can transfer relatives Amex points into Aeroplan? Same last name and address.
Sure. names don't have to match.
Title: Re: Aeroplan Master Thread
Post by: flyingace on July 13, 2020, 12:24:55 PM
Sure. names don't have to match.
Thanks
Title: Re: Aeroplan Master Thread
Post by: Yehudaa on July 16, 2020, 10:25:40 AM
Executive Traveller: Air Canada to detail rebooted Aeroplan scheme on July 28 (https://www.executivetraveller.com/news/air-canada-aeroplan-relaunch)

The three-hour presentation will provide attendees with a deep dive into what the invitation refers to as "Air Canadaís transformed loyalty program" Ė although those details will be shared under embargo until a yet-to-be-advised date.

"Please note that due to the confidential nature of this event, all participants must agree to an embargo and sign a nondisclosure agreement to attend," the invitation reads.

Title: Re: Aeroplan Master Thread
Post by: KSMH on July 19, 2020, 12:21:27 AM
https://youtu.be/UQsCRWEkkaw
Title: Re: Aeroplan Master Thread
Post by: Joel2 on July 20, 2020, 08:07:41 PM
Sure. names don't have to match.
can anyone else confirm this?
Title: Re: Aeroplan Master Thread
Post by: YMW on July 20, 2020, 09:25:08 PM
An improved approach to miles expiration  (https://www.aeroplan.com/covid-19.do?currentLanguage=EN#/)

More time to keep your account active

Effective July 20, 2020 we are waiving the current expiry provisions. You will now have 18 months to keep your account active Ė six months longer than before.

All you have to do to stay active is earn or redeem a single mile. While travel is core to Aeroplan, don't forget that there are many ways to keep your account active, such as:

Shopping online with one of our retail partners
Redeeming for gift cards and merchandise
Donating miles to a participating charity
Buying miles to get to your next reward


Learn more about our 18-month inactivity policy and all the ways to keep your account active.

More flexible options to reinstate your Aeroplan Miles

If your miles do expire, don't worry. Within six months of your account becoming inactive, if you fly on an eligible Air Canada ticket or get any Aeroplan credit card, we'll reactivate all of your recently expired miles.

We also understand that you may have been forced to adjust your travel plans due to COVID-19, so we're taking additional action. If you purchased a trip with Air Canada prior to July 20, 2020, with travel commencing anytime since January 2020 and had to cancel your travel plans, we'll be happy to reinstate all of your Aeroplan Miles which have expired since the beginning of this year. You'll just need to have your Air Canada booking reference on hand.