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DansDeals Forum => Up In The Air => Topic started by: Miracle on November 10, 2015, 10:27:25 AM

Title: ELAL Questions Master Thread
Post by: Miracle on November 10, 2015, 10:27:25 AM
Hi,

I always see people asking different questions regarding ELAL, so I thought maybe we could have a MT? If there's already a thread like this, please move my post there. I couldn't find it.

Question: I booked a ticket months ago for my mom, but now with the situation, she's having reservations coming. How much does ELAL charge for canceling tickets? How far in advance do I need to cancel?  Don't want to cancel it yet, as I hope she changes her mind. And how much does it cost to reschedule a ticket? I remember it use to be once for free, but that's probably not the case anymore.

Thanks
Title: Re: ELAL Questions Master Thread
Post by: Miracle on November 17, 2015, 07:15:35 AM
Hi,

I always see people asking different questions regarding ELAL, so I thought maybe we could have a MT? If there's already a thread like this, please move my post there. I couldn't find it.

Question: I booked a ticket months ago for my mom, but now with the situation, she's having reservations coming. How much does ELAL charge for canceling tickets? How far in advance do I need to cancel?  Don't want to cancel it yet, as I hope she changes her mind. And how much does it cost to reschedule a ticket? I remember it use to be once for free, but that's probably not the case anymore.

Thanks
Hmm... People don't know the answer, or don't care to answer?
Title: Re: ELAL Questions Master Thread
Post by: icapd1 on November 17, 2015, 09:14:36 AM
Hi,

I always see people asking different questions regarding ELAL, so I thought maybe we could have a MT? If there's already a thread like this, please move my post there. I couldn't find it.

Question: I booked a ticket months ago for my mom, but now with the situation, she's having reservations coming. How much does ELAL charge for canceling tickets? How far in advance do I need to cancel?  Don't want to cancel it yet, as I hope she changes her mind. And how much does it cost to reschedule a ticket? I remember it use to be once for free, but that's probably not the case anymore.

Thanks

Most carriers don't have change/cancellation penalties that apply to all tickets. Depending on which class of service the ticket was booked in, the rules of the fare may allow the ticket to be changed/refunded for a penalty, changed/refunded at no penalty, or the ticket may be fully nonchangeable/nonrefundable. Generally lower fares that were booked when the lower classes of service were available will have more restrictive rules. That being said, there is no way for a ddfer to quote a specific penalty to change or cancel your mom's ticket. The easiest way to find out the rules of your mother's ticket, is by calling Elal directly or the TA (if she used one) who booked the ticket.

I should add that several times there is a different penalty for changes and cancellations. If you ask for both penalties, you can decide which way to go.
Title: Re: ELAL Questions Master Thread
Post by: yuguy on November 29, 2015, 12:19:16 PM
For booking points + cash on Elal do you need points in your account to see the conversion?
Title: Re: ELAL Questions Master Thread
Post by: KidOOO on December 02, 2015, 09:13:02 AM
Does anyone know if it's possible to upgrade Economy Elal Seat to business with points?

If so, how many points would it be and which classes would qualify?
Title: Re: ELAL Questions Master Thread
Post by: chff on December 02, 2015, 09:26:04 AM
Does anyone know if it's possible to upgrade Economy Elal Seat to business with points?

If so, how many points would it be and which classes would qualify?
Yes, but you need an upgradable ticket, plus availability for the upgrade
Title: Re: ELAL Questions Master Thread
Post by: ilherman on December 02, 2015, 03:05:35 PM
Does anyone know if it's possible to upgrade Economy Elal Seat to business with points?

If so, how many points would it be and which classes would qualify?
You will need a Y/S/M class to be eligible for upgrade, and you will need R space to clear the upgrade. I think you need 700 Matmid points to upgrade.
Title: Re: ELAL Questions Master Thread
Post by: Miracle on December 02, 2015, 03:08:26 PM
I have an ELAL duty free voucher worth $100 - anyone interested in buying for $90?
Title: Re: ELAL Questions Master Thread
Post by: KidOOO on December 02, 2015, 09:38:33 PM
You will need a Y/S/M class to be eligible for upgrade, and you will need R space to clear the upgrade. I think you need 700 Matmid points to upgrade.

Thanks.  How many amex points would that be? and can i upgrade someone else from my milage account?
Title: Re: ELAL Questions Master Thread
Post by: a mirrer on December 02, 2015, 09:39:39 PM
Thanks.  How many amex points would that be? and can i upgrade someone else from my milage account?
1.700x50= 35000
2. Yes
Title: Re: ELAL Questions Master Thread
Post by: ad120 on January 31, 2016, 05:18:28 AM
Rate is the standard redemption rate for WAW to TLV in Y?
Title: Re: ELAL Questions Master Thread
Post by: D93 on January 31, 2016, 05:28:44 AM
Rate is the standard redemption rate for WAW to TLV in Y?

English?
Title: Re: ELAL Questions Master Thread
Post by: Emkay on January 31, 2016, 05:31:16 AM
English?
Likely just change the first word to "what"
Title: Re: ELAL Questions Master Thread
Post by: D93 on January 31, 2016, 05:35:30 AM
Likely just change the first word to "what"

Executive is 150 winter/250 summer.
Non-executive is 250 winter/350 summer.
Title: Re: ELAL Questions Master Thread
Post by: yandmk on January 31, 2016, 05:37:31 AM
Rate is the standard redemption rate for WAW to TLV in Y?
Standard rate 250 matmid each way. With the current sale, 75 each way. (at least for executive accounts)
Title: Re: ELAL Questions Master Thread
Post by: yandmk on January 31, 2016, 05:38:25 AM
Executive is 150 winter/250 summer.
Non-executive is 250 winter/350 summer.

Sorry. Didn't see that you answered.
Title: Re: ELAL Questions Master Thread
Post by: ad120 on January 31, 2016, 07:08:19 AM
Sorry. Didn't see that you answered.
TY All
What is exec?
Title: Re: ELAL Questions Master Thread
Post by: Emkay on January 31, 2016, 07:27:04 AM
TY All
What is exec?
Executive status. Pretty simple to achieve with an MR transfer
Title: Re: ELAL Questions Master Thread
Post by: ad120 on February 02, 2016, 12:50:56 AM
I searched WAW to TLV on 3/31 and it is showing 350 points O/W.
Can anyone with executive please do a search for me and tell me what you are getting?
Thanks.
Title: Re: ELAL Questions Master Thread
Post by: D93 on February 02, 2016, 12:56:09 AM
I searched WAW to TLV on 3/31 and it is showing 350 points O/W.
Can anyone with executive please do a search for me and tell me what you are getting?
Thanks.

75
Title: Re: ELAL Questions Master Thread
Post by: ad120 on February 02, 2016, 01:13:57 AM
75
Epic! Thanks...
So, which one to do? 75 points + $50 or Wizz Air for $135?
Title: Re: ELAL Questions Master Thread
Post by: ilherman on February 02, 2016, 01:15:19 AM
LY. No brainer
Title: Re: ELAL Questions Master Thread
Post by: MeirS on February 02, 2016, 01:16:50 AM
LY. No brainer
I guess, after all said and done, it can get worse than LY.
Title: Re: ELAL Questions Master Thread
Post by: ad120 on February 02, 2016, 01:19:01 AM
Listen, If the boss approves this vacation I owe you all a TR....
Title: Re: ELAL Questions Master Thread
Post by: ad120 on March 07, 2016, 10:53:42 AM
75
I just transferred 5K MR to Matmid. My search for for WAW to TLV is on 3/31 is showing as 150 Points in J. Am I doing something wrong? Should it be 75?
Title: Re: ELAL Questions Master Thread
Post by: elya on March 07, 2016, 11:45:59 AM
I just transferred 5K MR to Matmid. My search for for WAW to TLV is on 3/31 is showing as 150 Points in J. Am I doing something wrong? Should it be 75?
Executive status dosent happen instantly.
Title: Re: ELAL Questions Master Thread
Post by: ad120 on March 07, 2016, 02:42:14 PM
Executive status dosent happen instantly.
How long till it does?
Title: Re: ELAL Questions Master Thread
Post by: a mirrer on March 07, 2016, 04:21:44 PM
How long till it does?
about 24 hrs
Title: Re: ELAL Questions Master Thread
Post by: ad120 on March 08, 2016, 10:34:28 AM
Darn!
No availability now!
Title: Re: ELAL Questions Master Thread
Post by: elya on March 08, 2016, 11:05:26 AM
Darn!
No availability now!
That sucks! Although I believe with ELAL you can call and put on hold. Next time...
Title: Re: ELAL Questions Master Thread
Post by: D93 on March 08, 2016, 12:43:50 PM
That sucks! Although I believe with ELAL you can call and put on hold. Next time...

Or have a TA put it on hold for you.
Title: Re: ELAL Questions Master Thread
Post by: ilherman on March 08, 2016, 01:07:38 PM
That sucks! Although I believe with ELAL you can call and put on hold. Next time...
Or you can ask a TA to hold it for you.
Title: Re: ELAL Questions Master Thread
Post by: Dr Moose on March 08, 2016, 01:10:04 PM
Or you can ask a TA to hold it for you.
Repost:
Or have a TA put it on hold for you.
Title: Re: ELAL Questions Master Thread
Post by: Aps on March 17, 2016, 05:27:38 PM
Does anyone know, To get elal executive status by transferring 5K Amex points to matmid, do I have to be a silver memer or even if i'm just a regular matmid member without any status would it still work?
Thanks
Title: Re: ELAL Questions Master Thread
Post by: Emkay on March 17, 2016, 05:31:30 PM
Does anyone know, To get elal executive status by transferring 5K Amex points to matmid, do I have to be a silver memer or even if i'm just a regular matmid member without any status would it still work?
Thanks
any.
Title: Re: ELAL Questions Master Thread
Post by: Aps on March 17, 2016, 06:15:23 PM
any.

Thank You
Title: Re: ELAL Questions Master Thread
Post by: ExGingi on April 11, 2016, 01:11:27 PM
about 24 hrs

I transferred MR to ELAL yesterday, and still showing regular redemption rates.

Anyone that is executive care to check rates for me for next week TLV-NYC and return after Pesach? I need to bring someone to me for Pesach.

Also, if asking a TA to hold, does it matter which Matmid account it's coming from? Does it need to be the traveler or anyone? And then what does one do to get it issued?
Title: Re: ELAL Questions Master Thread
Post by: ilherman on April 11, 2016, 02:20:47 PM
I transferred MR to ELAL yesterday, and still showing regular redemption rates.

Anyone that is executive care to check rates for me for next week TLV-NYC and return after Pesach? I need to bring someone to me for Pesach.

Also, if asking a TA to hold, does it matter which Matmid account it's coming from? Does it need to be the traveler or anyone? And then what does one do to get it issued?
Does the account have a US address on file?  Rate is 690k in Y and 1750 in J, I think.

You can have a TA hold it and call LY to have it issued under any name.
Title: Re: ELAL Questions Master Thread
Post by: ExGingi on April 11, 2016, 04:42:09 PM
Does the account have a US address on file?  Rate is 690k in Y and 1750 in J, I think.

You can have a TA hold it and call LY to have it issued under any name.

What's in it for the TA? Why would a TA do it?

Also, it's been more than 24 hours since I transferred MR points, but it's still showing the regular rates of 790 in Y. What can I or do I need to do in order to get the 690 rate?
Title: Re: ELAL Questions Master Thread
Post by: ExGingi on April 11, 2016, 06:49:46 PM
What's in it for the TA? Why would a TA do it?

Also, it's been more than 24 hours since I transferred MR points, but it's still showing the regular rates of 790 in Y. What can I or do I need to do in order to get the 690 rate?

OK. So I just got the email confirmation of Executive status, and am able to book for the reduced points.

Is there any way to see seat availability map prior to booking? The person I am booking for puts a high importance on the seat, so might pick a flight based on the seat she can get, rather than schedule.

Also, anyone have any recommendations/experience for booking travel medical insurance for an 84 year old Israeli Citizen coming to the US? What's the best way to go, for most coverage and reasonable pricing?
Title: Re: ELAL Questions Master Thread
Post by: Iz on April 11, 2016, 06:56:42 PM
Is an El Al voucher valid for anyone, or only the named person?
Title: Re: ELAL Questions Master Thread
Post by: ilherman on April 11, 2016, 09:38:45 PM
What's in it for the TA? Why would a TA do it?

Also, it's been more than 24 hours since I transferred MR points, but it's still showing the regular rates of 790 in Y. What can I or do I need to do in order to get the 690 rate?
Well, if you have a TA who you book tickets with, I guess he will do you a favor since you are his customer?
Title: Re: ELAL Questions Master Thread
Post by: Sam Finkelstein on April 20, 2016, 01:40:51 PM
LY 27 delayed 8 hours. Any advice?
Title: Re: ELAL Questions Master Thread
Post by: Iz on April 20, 2016, 01:42:31 PM
LY 27 delayed 8 hours. Any advice?
Go to the website and file a complaint. Good chance you'll get a voucher.
Title: Re: ELAL Questions Master Thread
Post by: Sam Finkelstein on April 20, 2016, 01:49:04 PM
Go to the website and file a complaint. Good chance you'll get a voucher.

Thanks. With Pesach coming up, I'd rather get on a flight tonight. Any way to accomplish that?
Title: Re: ELAL Questions Master Thread
Post by: Iz on April 20, 2016, 01:49:53 PM
Thanks. With Pesach coming up, I'd rather get on a flight tonight. Any way to accomplish that?
No idea. Sorry. Hatzlocha!
Title: Re: ELAL Questions Master Thread
Post by: Sam Finkelstein on April 21, 2016, 05:58:34 PM
No idea. Sorry. Hatzlocha!

In any event, I'm thankfully home now.

We decided in the end to anyway go to the airport to see what they'd do. Turns out they gave us a suite overnight in Kfar Maccabiah with taxis provided in both directions.

Is there still a chance of getting a voucher? With Pesach coming up and all that, I was fairly nervous.
Title: Re: ELAL Questions Master Thread
Post by: Iz on April 21, 2016, 06:01:12 PM
In any event, I'm thankfully home now.

We decided in the end to anyway go to the airport to see what they'd do. Turns out they gave us a suite overnight in Kfar Maccabiah with taxis provided in both directions.

Is there still a chance of getting a voucher? With Pesach coming up and all that, I was fairly nervous.
Sure! Go for it, but you may not get a reply for a few weeks.
Title: Re: ELAL Questions Master Thread
Post by: Sam Finkelstein on May 03, 2016, 03:24:55 PM
Sure! Go for it, but you may not get a reply for a few weeks.

I emailed them right before Yom Tov, but haven't heard back from them. Apparently, Israeli law mandates compensation of 3,000 Shekels compensation for delays over 8 hours (this ended up being 9 hours). Can I assume that they'll let me take a free ticket instead.
Title: Re: ELAL Questions Master Thread
Post by: Iz on May 03, 2016, 04:07:57 PM
I emailed them right before Yom Tov, but haven't heard back from them. Apparently, Israeli law mandates compensation of 3,000 Shekels compensation for delays over 8 hours (this ended up being 9 hours). Can I assume that they'll let me take a free ticket instead.
I have no idea, but you'll get an email just when you start to forget about it. ;)
Title: Re: ELAL Questions Master Thread
Post by: Sam Finkelstein on May 04, 2016, 10:46:42 AM
I have no idea, but you'll get an email just when you start to forget about it. ;)

Well, they did promise to respond within 21 days.
Title: Re: ELAL Questions Master Thread
Post by: raccah on May 05, 2016, 12:51:22 PM
So I have two questions.

1) Looking to fly from CDG to TLV June 2nd and I called and they have some sale - they said it is 285 ELAL points - but I cannot see that on their web site - does anyone see it or know if this is true?

2) They seem to be far cheaper mile wise then the other airline - AF. AF/FlyingBlue wants 30K miles while ELAL wants 285*50 = 14250

Is the 4+ hour flight really horrible on ELAL?

TIA
Title: Re: ELAL Questions Master Thread
Post by: raccah on May 05, 2016, 01:00:58 PM
OK I found their spring sale deal. http://www.elal.com/en/FrequentFlyer/Pages/hp/Spring-Economy-Bonus-Tickets-Table-080316.aspx

Seems that the miles I was quoted includes a 120 charge - otherwise it is 770/2 (one way) = 385, which is not the 265 I was quoted, but still less than 20K.

My question stands - is ELAL really bad as I hear for 4+ hours (worse than AF) or 4+ hours is not the worst thing in the world??
Title: Re: ELAL Questions Master Thread
Post by: ExGingi on May 05, 2016, 02:03:36 PM
OK I found their spring sale deal. http://www.elal.com/en/FrequentFlyer/Pages/hp/Spring-Economy-Bonus-Tickets-Table-080316.aspx

Seems that the miles I was quoted includes a 120 charge - otherwise it is 770/2 (one way) = 385, which is not the 265 I was quoted, but still less than 20K.

My question stands - is ELAL really bad as I hear for 4+ hours (worse than AF) or 4+ hours is not the worst thing in the world??

I guess with some Ambien no airline can be too bad ;) ;D ;D ;D
Title: Re: ELAL Questions Master Thread
Post by: zoe on May 13, 2016, 11:23:24 AM
Any sense of what is the $ value of a matmid point?
Title: Re: ELAL Questions Master Thread
Post by: Sam Finkelstein on May 13, 2016, 11:27:29 AM
Any sense of what is the $ value of a matmid point?

Tough question, I'd say 50-70Ę
Title: Re: ELAL Questions Master Thread
Post by: David Smith on May 13, 2016, 11:28:38 AM
Any sense of what is the $ value of a matmid point?
1*50*1.2=$0.60
Title: Re: ELAL Questions Master Thread
Post by: Sam Finkelstein on May 17, 2016, 09:26:27 AM
I have no idea, but you'll get an email just when you start to forget about it. ;)

They just emailed me back offering us each a free roundtrip or 3800 Shekel compensation.
Title: Re: ELAL Questions Master Thread
Post by: RafLip on May 17, 2016, 09:51:55 AM
Just flew back from MXP-TLV and on the flight they announced it was a codeshare with AA. Even though their partnership is officially over, and I booked the RT on LY and the ticket was issued on LY, any chance to claim the miles on AA? If so, is it only possible for the return and not for the outbound (in which the pilot did not announce it as a codeshare with AA)
Title: Re: ELAL Questions Master Thread
Post by: ilherman on May 17, 2016, 10:22:40 AM
Just flew back from MXP-TLV and on the flight they announced it was a codeshare with AA. Even though their partnership is officially over, and I booked the RT on LY and the ticket was issued on LY, any chance to claim the miles on AA? If so, is it only possible for the return and not for the outbound (in which the pilot did not announce it as a codeshare with AA)
They still have an interline agreement. That does not mean you can earn miles.
Title: Re: ELAL Questions Master Thread
Post by: username on May 17, 2016, 10:26:35 AM
El Al rep said that they  cant Interline on matmid tickets. Is that correct?
Title: Re: ELAL Questions Master Thread
Post by: ilherman on May 17, 2016, 10:27:13 AM
El Al rep said that they  cant Interline on matmid tickets. Is that correct?
What, bags?
Title: Re: ELAL Questions Master Thread
Post by: LoLo on May 17, 2016, 10:33:10 AM
They just emailed me back offering us each a free roundtrip or 3800 Shekel compensation.
Which one you taking?
Title: Re: ELAL Questions Master Thread
Post by: username on May 17, 2016, 10:34:13 AM
They
What bags?
OOPs, I got that all wrong.
Title: Re: ELAL Questions Master Thread
Post by: Sam Finkelstein on May 17, 2016, 01:26:02 PM
Which one you taking?

Most likely the free flight, provided there aren't too many restrictions.
Title: Re: ELAL Questions Master Thread
Post by: Kabrams1618 on June 02, 2016, 01:50:50 AM
Any recent updates on el al using priveledge airlines planes.  I am flying in a few weeks from tel aviv to newark
Title: Re: ELAL Questions Master Thread
Post by: Kabrams1618 on June 02, 2016, 01:52:42 AM
On tlv to us flights do you get just one carry on or one darry on and a laptop bag
Title: Re: ELAL Questions Master Thread
Post by: Ploni3 on June 02, 2016, 06:58:57 AM
Any recent updates on el al using priveledge airlines planes.  I am flying in a few weeks from tel aviv to newark
Just got notification that TLV-YYZ on Aug 15 is switched to Privileged so they're still doing it.
Title: Re: ELAL Questions Master Thread
Post by: Sam Finkelstein on June 02, 2016, 05:32:48 PM
On tlv to us flights do you get just one carry on or one darry on and a laptop bag

They have given me a hard time with two bags, but have never actually stopped me. They just say something about "next time you can only bring one carry-on".
Title: Re: ELAL Questions Master Thread
Post by: username on June 10, 2016, 01:52:13 PM
when paying for extra luggage, is the website supposed to work? After my cc#, it says something like oops.. payment did not work, try again.
And do they answer phones?

ETA:
After 30 min, they answered. problem solved.
Title: Re: ELAL Questions Master Thread
Post by: chff on June 14, 2016, 12:17:20 AM
when paying for extra luggage, is the website supposed to work? After my cc#, it says something like oops.. payment did not work, try again.
And do they answer phones?

ETA:
After 30 min, they answered. problem solved.
If you book by a TA, they can do it as well
Title: ELAL Questions Master Thread
Post by: zow on June 20, 2016, 08:23:36 PM
Daughter is flying on El Al BOS-TLV end of August. Can someone tell me how to find out if flight will be El Al metal and El Al service vs. Privilege Style? Dan published a table a few months ago (see link below) but I don't know where it came from (el al website but I can't find) or how I can find one for future flights.  Thanks.
http://www.elal.com/SiteCollectionDocuments/Israel-Branch/ACMI-BOS-LT-221215.pdf
Title: Re: ELAL Questions Master Thread
Post by: shmebeble on June 21, 2016, 02:44:41 PM
Got stuck on 777. Is the 1st row in J (the bulkhead) any better than the rest of the seats?
Title: Re: ELAL Questions Master Thread
Post by: a mirrer on June 21, 2016, 03:11:25 PM
Got stuck on 777. Is the 1st row in J (the bulkhead) any better than the rest of the seats?
is it the new configuration with 3 rows of business class in the first section and 2 in the second section or the old configuration with 2 rows in the first section and 3 in the second section
Title: Re: ELAL Questions Master Thread
Post by: Kabrams1618 on June 22, 2016, 03:14:07 AM
Just flew tlv to newark.  Stewardesses were extremely pleasant and friendly.
Both my entertainment system and my daughters did nit work.  Stewardess tried to reset but did not work.  Who should I write to to complain and what compensation is possible?
Title: Re: ELAL Questions Master Thread
Post by: shmebeble on June 22, 2016, 09:21:28 AM
is it the new configuration with 3 rows of business class in the first section and 2 in the second section or the old configuration with 2 rows in the first section and 3 in the second section
2-3-2
Title: Re: ELAL Questions Master Thread
Post by: a mirrer on June 22, 2016, 09:36:42 AM
2-3-2
is it Version 1 (http://www.seatguru.com/airlines/El_Al/El_Al_Boeing_777-200_B.php) or Version 2 (http://www.seatguru.com/airlines/El_Al/El_Al_Boeing_777-200.phpV2)?
Title: Re: ELAL Questions Master Thread
Post by: shmebeble on June 22, 2016, 10:46:15 AM
is it Version 1 (http://www.seatguru.com/airlines/El_Al/El_Al_Boeing_777-200_B.php) or Version 2 (http://www.seatguru.com/airlines/El_Al/El_Al_Boeing_777-200.phpV2)?
Version 1.
I can either take 10D and G or 12G and F.
Title: Re: ELAL Questions Master Thread
Post by: a mirrer on June 22, 2016, 12:28:14 PM
Version 1.
I can either take 10D and G or 12G and F.
def 10 as 12 is right next to the bathrooms
Title: Re: ELAL Questions Master Thread
Post by: burryhood on June 28, 2016, 02:42:08 PM
Anyone know if elal allow same day flight changes (4pm flight moving to the next day 12:15am flight) on award tickets?
Title: Re: ELAL Questions Master Thread
Post by: Hershelsdeals on July 22, 2016, 02:39:01 PM
I got a Elal voucher of $250

It says non transferable, does that really mean i can't book for someone else?

And if not, can I pay the taxes of an award ticket with it?
Title: Re: ELAL Questions Master Thread
Post by: yochiek93 on July 22, 2016, 05:44:08 PM
I got a Elal voucher of $250

It says non transferable, does that really mean i can't book for someone else?

And if not, can I pay the taxes of an award ticket with it?
They can be transferred
Title: Re: ELAL Questions Master Thread
Post by: Hershelsdeals on July 22, 2016, 06:11:31 PM
They can be transferred
How?
Title: Re: ELAL Questions Master Thread
Post by: yochiek93 on July 22, 2016, 06:12:56 PM
How?
Putpac I've done it before
Title: Re: ELAL Questions Master Thread
Post by: Hershelsdeals on July 22, 2016, 06:13:30 PM
Putpac I've done it before
I'll try
Thanks
Title: Re: ELAL Questions Master Thread
Post by: Abet rich on July 24, 2016, 07:26:56 PM
Flew about 2 months ago Roundtrip from TLV-LAX on elal. I don't have a Matmid account and don't rlly want to open one. Any other airline I can get retroactive credit for flying Elal?
Title: Re: ELAL Questions Master Thread
Post by: ExGingi on July 24, 2016, 07:30:59 PM
Flew about 2 months ago Roundtrip from TLV-LAX on elal. I don't have a Matmid account and don't rlly want to open one. Any other airline I can get retroactive credit for flying Elal?
I don't know about retro credit, but IINM SAA (*A) and QF (OW) are both ELAL partners.
Title: Re: ELAL Questions Master Thread
Post by: Abet rich on July 24, 2016, 07:36:32 PM
I don't know about retro credit, but IINM SAA (*A) and QF (OW) are both ELAL partners.
What exactly is SAA??
Title: Re: ELAL Questions Master Thread
Post by: Abet rich on July 24, 2016, 07:43:24 PM
What exactly is SAA??
Sorry... Got that!! Meant any normal domestic airlines that I would already have an account with e.g. Aa Ua etc.....
Title: Re: ELAL Questions Master Thread
Post by: Miracle on July 27, 2016, 07:43:29 AM
When I look for a roundtrip, one option is: Economy Ė special fare *limited edition, which is slightly cheaper. I remember seeing months ago people were talking about this but didn't pay much attention... Can anyone fill me in now?

thanks
Title: Re: ELAL Questions Master Thread
Post by: elya on July 27, 2016, 01:58:40 PM
Any way around paying "Unaccompanied minor" fees for a 14 yr old?

Alternatively, does anyone know someone on her flights: Mon Aug 1st, Newark- TLV 1:30pm, or early Tues morning Aug 23rd, 12:30AM TLV-Newark.
Title: Re: ELAL Questions Master Thread
Post by: G11600 on July 27, 2016, 05:34:37 PM
Any way around paying "Unaccompanied minor" fees for a 14 yr old?


Send her on her own. My 14 yo daughter travelled on her own last week, no problem. We took her to the airport, gave her instructions, and she was picked up at the other end...
Title: Re: ELAL Questions Master Thread
Post by: elya on July 27, 2016, 05:45:42 PM
Send her on her own. My 14 yo daughter travelled on her own last week, no problem. We took her to the airport, gave her instructions, and she was picked up at the other end...
The problem is not with her flying alone, its trying to avoid paying the "Unaccompanied minor" charges.
Title: Re: ELAL Questions Master Thread
Post by: Miracle on July 28, 2016, 12:17:17 AM
When I look for a roundtrip, one option is: Economy Ė special fare *limited edition, which is slightly cheaper. I remember seeing months ago people were talking about this but didn't pay much attention... Can anyone fill me in now?

thanks
bump
Title: Re: ELAL Questions Master Thread
Post by: yuguy on July 29, 2016, 05:17:39 AM
Coach from JFK/EWR - TLV is still 70K roundtrip, and biz 200k? And that's MR prices, correct?
Title: Re: ELAL Questions Master Thread
Post by: SZY on August 01, 2016, 01:52:55 PM
Does elal economy allow you to bring on a wheelie carry as well as a backpack?
Title: Re: ELAL Questions Master Thread
Post by: Miracle on August 01, 2016, 02:27:48 PM
Does elal economy allow you to bring on a wheelie carry as well as a backpack?
My experience is I had no problems doing it (ever) but supposedly a backpack does not count as a personal  item, like purse or laptop case.
Title: Re: ELAL Questions Master Thread
Post by: Sam Finkelstein on August 17, 2016, 06:32:13 PM
My experience is I had no problems doing it (ever) but supposedly a backpack does not count as a personal  item, like purse or laptop case.

I tried last summer taking a briefcase and a rolling bag and was told that next time, I could only bring one carryon.

They did give me stickers at the checkin for them, with no problem. The rolling bag may have even been a bit overweight.
Title: Re: ELAL Questions Master Thread
Post by: tavster on August 24, 2016, 04:04:54 AM
I saw that yesterday's LY2 from JFK was operated by HI FLY on a A345.

Was anyone on the flight, any feedback?

I checked the company's website and honestly their J looks incredibly better than LY or PS

http://www.hifly.aero/en/a340/cs-tfw.html (http://www.hifly.aero/en/a340/cs-tfw.html)
Title: Re: ELAL Questions Master Thread
Post by: SkinnnyJ on November 02, 2016, 11:27:07 AM
http://www.globes.co.il/en/article-el-al-introduces-seat-reservation-charge-1001158572
Title: Re: ELAL Questions Master Thread
Post by: davidch on November 20, 2016, 05:14:27 PM
Last time I checked elal charged to join there matmid program.
Do they still charge?
Title: Re: ELAL Questions Master Thread
Post by: David Smith on November 20, 2016, 05:18:48 PM
No
Title: Re: ELAL Questions Master Thread
Post by: yandmk on November 20, 2016, 05:46:01 PM
Last time I checked elal charged to join there matmid program.
Do they still charge?

No

Yes. The workaround is to open an account via Amex and it's free. But if you go via the link on their website, they charge $25 and give a bonus 25 Matmid points.
Title: Re: ELAL Questions Master Thread
Post by: B.D.Da'ehu on November 20, 2016, 05:59:52 PM
Yes. The workaround is to open an account via Amex and it's free. But if you go via the link on their website, they charge $25 and give a bonus 25 Matmid points.
It's free. I did it.
Title: Re: ELAL Questions Master Thread
Post by: yandmk on November 20, 2016, 06:02:33 PM
It's free. I did it.
Via?
Title: Re: ELAL Questions Master Thread
Post by: B.D.Da'ehu on November 20, 2016, 06:06:06 PM
Via?
El Al website. Go try.
Title: Re: ELAL Questions Master Thread
Post by: yandmk on November 21, 2016, 06:52:19 AM
El Al website. Go try.

Title: Re: ELAL Questions Master Thread
Post by: B.D.Da'ehu on November 21, 2016, 07:12:51 AM
This is what i get.
Title: Re: ELAL Questions Master Thread
Post by: ilherman on November 21, 2016, 02:25:44 PM
Dude, check your URL

You are using a promo code.
Title: Re: ELAL Questions Master Thread
Post by: B.D.Da'ehu on November 21, 2016, 03:12:18 PM
Dude, check your URL

You are using a promo code.
That's weird. I just googled el al matmid sign up and that's the page that came up. Where's the promo from?
Title: Re: ELAL Questions Master Thread
Post by: Iz on November 23, 2016, 03:47:31 PM
I'm looking to fly end of Jan. EWR-TLV. I prefer LY, but what do you advise given the current LY situation? Book now? Wait? Different airline? Thanks.
Title: Re: ELAL Questions Master Thread
Post by: ad120 on February 03, 2017, 01:19:03 AM
When does elal start operating nonstop between MIA and TLV?
Title: Re: ELAL Questions Master Thread
Post by: moe8555 on February 03, 2017, 10:20:34 AM
When does elal start operating nonstop between MIA and TLV?

Happened to notice this on El Al's Hebrew Facebook page today -

Someone posted a message on the wall (in Hebrew) asking when flights to Miami will commence.

El Al replied: שלום סבטה, תודה רבה על פנייתך, אל על בוחרת את מגוון יעדיה עפ"י שיקולים מסחריים ותפעוליים. לצערנו הקו הישיר למיאמי אינו עומד על הפרק בשלב זה משיקולים אלו. תודה

Quick translation: Sveta, thank you for contacting us.  El Al chooses its various destinations according to operational and commercial considerations.  Unfortunately, direct flights to Miami are not currently being considered at this time, per the mentioned considerations.  Thank you.
Title: Re: ELAL Questions Master Thread
Post by: ad120 on February 03, 2017, 02:38:11 PM
Happened to notice this on El Al's Hebrew Facebook page today -

Someone posted a message on the wall (in Hebrew) asking when flights to Miami will commence.

El Al replied: שלום סבטה, תודה רבה על פנייתך, אל על בוחרת את מגוון יעדיה עפ"י שיקולים מסחריים ותפעוליים. לצערנו הקו הישיר למיאמי אינו עומד על הפרק בשלב זה משיקולים אלו. תודה

Quick translation: Sveta, thank you for contacting us.  El Al chooses its various destinations according to operational and commercial considerations.  Unfortunately, direct flights to Miami are not currently being considered at this time, per the mentioned considerations.  Thank you.

DROR
Title: Re: ELAL Questions Master Thread
Post by: damaxer91 on February 03, 2017, 04:30:19 PM
Happened to notice this on El Al's Hebrew Facebook page today -

Someone posted a message on the wall (in Hebrew) asking when flights to Miami will commence.

El Al replied: שלום סבטה, תודה רבה על פנייתך, אל על בוחרת את מגוון יעדיה עפ"י שיקולים מסחריים ותפעוליים. לצערנו הקו הישיר למיאמי אינו עומד על הפרק בשלב זה משיקולים אלו. תודה

Quick translation: Sveta, thank you for contacting us.  El Al chooses its various destinations according to operational and commercial considerations.  Unfortunately, direct flights to Miami are not currently being considered at this time, per the mentioned considerations.  Thank you.


Don't assume that the person managing El Al's FB page knows anything about El Al
Title: Re: ELAL Questions Master Thread
Post by: Kabrams1618 on March 11, 2017, 10:41:27 PM
Is there some ay for me to use my daughters points for a cash and points flight for me or a different daughter?  We are only talking about 100 points but i hate to see them go to waste.
Title: Re: ELAL Questions Master Thread
Post by: HELLSBURG on November 28, 2017, 09:17:10 AM
Has anyone ever gotten in writing the maximum dimensions El Al will permit for a personal item to carry on board. (not the hand luggage allowance) The El Al site does not appear to have any mention of personal items and certainly I cannot find any dimensions listed. Emailed El Al multiple time but they choose not to respond. My concern is connecting through Europe that the US carrier to Europe will allow me to bring on board a personal item, that El Al may turn down once I get to Europe....
Title: Re: ELAL Questions Master Thread
Post by: 159dallas on November 28, 2017, 01:36:42 PM
Has anyone ever gotten in writing the maximum dimensions El Al will permit for a personal item to carry on board. (not the hand luggage allowance) The El Al site does not appear to have any mention of personal items and certainly I cannot find any dimensions listed. Emailed El Al multiple time but they choose not to respond. My concern is connecting through Europe that the US carrier to Europe will allow me to bring on board a personal item, that El Al may turn down once I get to Europe....

Good look with that IMHO they just make it up :)
Title: Re: ELAL Questions Master Thread
Post by: normathej on November 28, 2017, 01:51:38 PM
EWR-TLV - which is better, El Al or United?  Economy seat.
Title: Re: ELAL Questions Master Thread
Post by: 159dallas on November 28, 2017, 02:01:51 PM
EWR-TLV - which is better, El Al or United?  Economy seat.

Definitely United
Title: Re: ELAL Questions Master Thread
Post by: normathej on November 28, 2017, 02:32:33 PM
Definitely United

Even with the new 787 on El Al?
Title: Re: ELAL Questions Master Thread
Post by: Kabrams1618 on November 28, 2017, 09:49:41 PM
I am flying
El al on a Iberia ticket.  How do I pick a seat and meal on the el al portion.
Iberia says I need to wait until I get to the airport which makes no sense, especially for the meal.
Title: Re: ELAL Questions Master Thread
Post by: ad120 on November 29, 2017, 12:36:00 AM
I am flying
El al on a Iberia ticket.  How do I pick a seat and meal on the el al portion.
Iberia says I need to wait until I get to the airport which makes no sense, especially for the meal.
Did you try to log into your LY reservation online?
Title: Re: ELAL Questions Master Thread
Post by: Kabrams1618 on November 29, 2017, 02:30:53 AM
It will not work with the iberia code
Title: Re: ELAL Questions Master Thread
Post by: aygart on November 29, 2017, 08:24:36 AM
It will not work with the iberia code
You need to get the one for LY
Title: Re: ELAL Questions Master Thread
Post by: Pesach on December 04, 2017, 05:46:47 PM
any way to keep elal points earned from paid flights alive if 150 of the current 350 matmid are expiring?
Title: Re: ELAL Questions Master Thread
Post by: Dan on December 04, 2017, 05:53:04 PM
Even with the new 787 on El Al?
787 is not a good plane in coach.
Best option is United's 772 as that's more spacious in Y than the 77W.
Title: Re: ELAL Questions Master Thread
Post by: moe8555 on December 05, 2017, 01:35:05 AM
any way to keep elal points earned from paid flights alive if 150 of the current 350 matmid are expiring?

You could book a tentative reward flight and pay the change fee down the road ($60 I think), up to a year.
Title: Re: ELAL Questions Master Thread
Post by: danzz72 on December 06, 2017, 02:49:57 AM
Is it true that if a child under 16 years old needs to pay $100 extra or for that matter any additional things needed to be done before taking off ? landing ?
Title: Re: ELAL Questions Master Thread
Post by: shapsam on December 06, 2017, 07:58:40 AM
Is it true that if a child under 16 years old needs to pay $100 extra or for that matter any additional things needed to be done before taking off ? landing ?
Its hard to understand your question, maybe tell us what happened?
Title: Re: ELAL Questions Master Thread
Post by: mendyt on December 25, 2017, 04:01:40 PM
I am flying
El al on a Iberia ticket.  How do I pick a seat and meal on the el al portion.
Iberia says I need to wait until I get to the airport which makes no sense, especially for the meal.
In case it's still relevant to you...

The best way to do it is by calling LY.
Give them the IB ticket number, and they will book you SRSKML and seats.
Some agents will refuse to help, so just HUCA
Title: Re: ELAL Questions Master Thread
Post by: arihut on December 28, 2017, 10:19:09 PM
Has anyone had experience using qantas miles on el al flights? Were there any issues?
Title: Re: ELAL Questions Master Thread
Post by: high end hobo on December 29, 2017, 09:07:00 AM
Once its ticketed there were no issues.
Title: Re: ELAL Questions Master Thread
Post by: shaulyaakov on December 29, 2017, 09:15:55 AM
In case it's still relevant to you...

The best way to do it is by calling LY.
Give them the IB ticket number, and they will book you SRSKML and seats.
Some agents will refuse to help, so just HUCA

Should be able to do it if you track down the LY PNR. I don't remember exactly how I did this but once you get that you should have access to most options online.
Title: Re: ELAL Questions Master Thread
Post by: mendyt on December 29, 2017, 10:10:36 AM
Should be able to do it if you track down the LY PNR. I don't remember exactly how I did this but once you get that you should have access to most options online.
I was never able to track it down by IB only AA
Title: Re: ELAL Questions Master Thread
Post by: arihut on December 29, 2017, 11:36:10 AM
Once its ticketed there were no issues.

Did you have any problems getting the qantas reps to redeem the miles on el al? Ive heard they can be very difficult about that.
Title: Re: ELAL Questions Master Thread
Post by: helpyouamdme on December 29, 2017, 11:51:35 AM
Even with the new 787 on El Al?
of corse and much more if you fly UA's 787 a lot of people don't like how el al arranged the seats on the 787
Title: Re: ELAL Questions Master Thread
Post by: shapsam on December 29, 2017, 12:01:07 PM
Did you have any problems getting the qantas reps to redeem the miles on el al? Ive heard they can be very difficult about that.
https://www.dansdeals.com/airfare-deals/israel-flights/actually-possible-use-qantas-points-save-el-al-award-flights-north-america-tel-aviv/
Title: Re: ELAL Questions Master Thread
Post by: Willie on January 09, 2018, 06:58:36 AM
Any way to get a change fee waived?
Title: Re: ELAL Questions Master Thread
Post by: Willie on January 09, 2018, 08:28:07 AM
Any way to get a change fee waived?
Bump
Title: Re: ELAL Questions Master Thread
Post by: M218 on January 15, 2018, 08:39:15 AM
is there anyway to get platinum top status without actually flying that much? like transfering points ect.
https://www.elal.com/en/FrequentFlyer/ClubBenefits/Pages/Top-Platinum-Circle.aspx
Title: Re: ELAL Questions Master Thread
Post by: shapsam on January 15, 2018, 09:48:56 AM
is there anyway to get platinum top status without actually flying that much? like transfering points ect.
https://www.elal.com/en/FrequentFlyer/ClubBenefits/Pages/Top-Platinum-Circle.aspx
Only whatever it says on that page will count toward status.
Title: Re: ELAL Questions Master Thread
Post by: tavster on January 15, 2018, 10:23:17 AM
is there anyway to get platinum top status without actually flying that much? like transfering points ect.
https://www.elal.com/en/FrequentFlyer/ClubBenefits/Pages/Top-Platinum-Circle.aspx
I believe it's not possible. You have to earn the points through flying, as even if you have a Flycard only 20% of the points earned through the card are counted for status
Title: Re: ELAL Questions Master Thread
Post by: moe8555 on January 15, 2018, 03:20:15 PM
Charge 40K ILS a month (can be equivalent annualized average) to an Israeli Fly Card Premium and you will get Platinum.  Top Platinum is only through blood, sweat, and tears  ;D
Title: Re: ELAL Questions Master Thread
Post by: tavster on January 15, 2018, 03:24:43 PM
Charge 40K ILS a month (can be equivalent annualized average) to an Israeli Fly Card Premium and you will get Platinum.  Top Platinum is only through blood, sweat, and tears  ;D
:-)
Does that even work? I thought that only 20% of points earned from Flycard are counted towards status...
Title: Re: ELAL Questions Master Thread
Post by: shapsam on January 15, 2018, 03:26:30 PM
Charge 40K ILS a month (can be equivalent annualized average) to an Israeli Fly Card Premium and you will get Platinum.  Top Platinum is only through blood, sweat, and tears  ;D
You can only count points earned through the credit card for up to 20% of the requirement and its capped at 500 points.
Title: Re: ELAL Questions Master Thread
Post by: moe8555 on January 16, 2018, 05:21:42 AM
:-)
Does that even work? I thought that only 20% of points earned from Flycard are counted towards status...

True, but that is a separate issue.

Once you reach the 40K/month threshold for an entire year, you get Platinum.  This has been confirmed in the El Al FT forum.  See Hebrew terms below:

קבלת מעמד הפלטינה היוקרתי במועדון הנוסע המתמיד של אל-על (PL)- יוענק ללקוחות אשר יצברו 2,526 נקודות במהלך 12 חודשים רצופים (רכישות בסכום של 40,000 ₪ לחודש בממוצע, ללא ענפים מוחרגים). מעמד הפלטינה יוענק לאחר שהומר סכום הנקודות הנדרש ויהיה בתוקף לשנה מיום קבלתו. במידה ויומר מספר הנקודות הנדרש גם בשנה שלאחר מכן, יחודש מעמד הפלטינה לשנה נוספת

Unfortunately, there is no similar deal for Silver/Gold.
Title: Re: ELAL Questions Master Thread
Post by: Hershelsdeals on January 16, 2018, 07:39:27 AM
Is there anyway to choose or change seats after purchase? I'm able to pull up seat map, but won't allow me to choose seats.
Title: Re: ELAL Questions Master Thread
Post by: moe8555 on January 16, 2018, 09:48:22 AM
Is there anyway to choose or change seats after purchase? I'm able to pull up seat map, but won't allow me to choose seats.

What flight is it? Booked direct or via OTA?
Title: Re: ELAL Questions Master Thread
Post by: shapsam on January 16, 2018, 11:37:25 AM
Is there anyway to choose or change seats after purchase? I'm able to pull up seat map, but won't allow me to choose seats.
It happens some times. PUTPAC.
Title: Re: ELAL Questions Master Thread
Post by: arihut on January 30, 2018, 02:07:33 PM
Flying from NYC to TLV, which el al plane has the most room (pitch and width) for economy? The 787, 777, or 747?
Title: Re: ELAL Questions Master Thread
Post by: moe8555 on January 30, 2018, 02:15:40 PM
747
767 out of BOS has even more.
Title: Re: ELAL Questions Master Thread
Post by: mendyt on January 30, 2018, 07:00:03 PM
Do PE pax need to stand in those long  snaky lines in TLV, or they have a designated check in line?
Title: Re: ELAL Questions Master Thread
Post by: Menachemfrombp on February 24, 2018, 08:43:32 PM
any idea why the 7;15 pm elal flight tlv-jfk disappeared from my booking options, saw it till a few days ago (sunday may 6)
Title: Re: ELAL Questions Master Thread
Post by: mendyt on February 24, 2018, 08:47:02 PM
any idea why the 7;15 pm elal flight tlv-jfk disappeared from my booking options, saw it till a few days ago (sunday may 6)
They  cancelled it.
Title: Re: ELAL Questions Master Thread
Post by: Menachemfrombp on February 24, 2018, 08:55:45 PM
only on that day, why?
Title: Re: ELAL Questions Master Thread
Post by: mendyt on February 24, 2018, 08:59:29 PM
only on that day, why?
They always do this.  Happens every year
Title: Re: ELAL Questions Master Thread
Post by: Coinguy on March 11, 2018, 04:05:56 PM
Anyone have a clue whatís going on with Flight 26 on 4/11? 

Supposed to be a 787 ewr-tlv, now seems like  they change the  itinerary to jfk-tlv 777. I booked a pax in premium eco specifically for the 787, anything I can do?
Title: Re: ELAL Questions Master Thread
Post by: mendyt on March 11, 2018, 04:13:28 PM
Anyone have a clue whatís going on with Flight 26 on 4/11? 

Supposed to be a 787 ewr-tlv, now seems like  they change the  itinerary to jfk-tlv 777. I booked a pax in premium eco specifically for the 787, anything I can do?

Seems like they have slot issues in EWR. Was switched to JFK with new flight #022, but its still the 787-9
Title: Re: ELAL Questions Master Thread
Post by: arihut on March 16, 2018, 02:54:55 PM
There is premium economy availability for el al on qantas's website.
Title: Re: ELAL Questions Master Thread
Post by: elya on March 16, 2018, 03:08:10 PM
There is premium economy availability for el al on qantas's website.
Cool. Thanks.
Title: Re: ELAL Questions Master Thread
Post by: smart man on March 18, 2018, 11:00:27 PM
There is premium economy availability for el al on qantas's website.
How is elal's premium economy? How does it compare to J?
Title: Re: ELAL Questions Master Thread
Post by: ilherman on March 19, 2018, 12:36:30 AM
How does it compare to J?
It doesn't.
Title: Re: ELAL Questions Master Thread
Post by: elya on March 19, 2018, 12:36:54 AM
It doesn't.
+1
Title: Re: ELAL Questions Master Thread
Post by: skinfarrock on March 20, 2018, 07:11:00 AM
Pax on elal Wednesday (tomorrow) night flight 11:50 p.m. jfk pax nervous that the flight will be cancelled is there any fee waiver with elal? Can they get on tonight's flight?
Title: Re: ELAL Questions Master Thread
Post by: mendyt on March 20, 2018, 09:23:54 AM
Pax on elal Wednesday (tomorrow) night flight 11:50 p.m. jfk pax nervous that the flight will be cancelled is there any fee waiver with elal? Can they get on tonight's flight?
They almost never issue these waivers as compared to the US carriers, they usually wont allow you to change as long the flight has not been cancelled or delayed, however you may try to get a waiver from your rep, dont have high hopes  :P
Title: Re: ELAL Questions Master Thread
Post by: yandmk on March 20, 2018, 10:07:31 AM
That's because El Al will rarely cancel a flight due to weather, unless they are literally forced to (as opposed to UA and DL)
Title: Re: ELAL Questions Master Thread
Post by: skinfarrock on March 20, 2018, 10:31:40 AM
That's because El Al will rarely cancel a flight due to weather, unless they are literally forced to (as opposed to UA and DL)
I'm afraid jfk might be closed
Title: Re: ELAL Questions Master Thread
Post by: sruliL on March 20, 2018, 01:26:49 PM
What is El Al's cancellation policy? (Not regarding weather, for personal reasons.)
Title: Re: ELAL Questions Master Thread
Post by: mendyt on March 20, 2018, 01:28:42 PM
What is El Al's cancellation policy? (Not regarding weather, for personal reasons.)
Depends in fare code,  but most are refundable with a penalty
Title: Re: ELAL Questions Master Thread
Post by: Yehuda25 on March 21, 2018, 11:21:33 AM
That's because El Al will rarely cancel a flight due to weather, unless they are literally forced to (as opposed to UA and DL)
interesting. classic Israelis though.
Title: Re: ELAL Questions Master Thread
Post by: skinfarrock on March 21, 2018, 11:43:18 AM
That's because El Al will rarely cancel a flight due to weather, unless they are literally forced to (as opposed to UA and DL)
They cancelled LY 008 for tonight 11:50pm rebooked everyone on a 2am flight LY 1008
Title: Re: ELAL Questions Master Thread
Post by: yandmk on March 21, 2018, 12:14:09 PM
They cancelled LY 008 for tonight 11:50pm rebooked everyone on a 2am flight LY 1008
In other words, it's delayed to 2am, not cancelled. Why they choose to rename the flight numbers of they're delayed flights, I don't know. LY 2 was also delayed to 5am tomorrow and renamed 1002
Title: Re: ELAL Questions Master Thread
Post by: skinfarrock on March 21, 2018, 12:20:48 PM
In other words, it's delayed to 2am, not cancelled. Why they choose to rename the flight numbers of they're delayed flights, I don't know. LY 2 was also delayed to 5am tomorrow and renamed 1002
The way around Israel mandated delayed flight compensation?
Title: Re: ELAL Questions Master Thread
Post by: yandmk on March 21, 2018, 01:03:34 PM
The way around Israel mandated delayed flight compensation?
I don't believe compensation applies to weather conditions
Title: Re: ELAL Questions Master Thread
Post by: iwlw2 on April 16, 2018, 09:09:33 AM
Anyone know if it's possible to upgrade to Premium Economy with Matmid points, how many it would take, and whether it's worth it with AMEX transfer? Thanks.
Title: Re: ELAL Questions Master Thread
Post by: shapsam on April 16, 2018, 09:46:42 AM
Anyone know if it's possible to upgrade to Premium Economy with Matmid points, how many it would take, and whether it's worth it with AMEX transfer? Thanks.
IINM you need M class or higher to upgrade.
Title: Re: ELAL Questions Master Thread
Post by: mendyt on April 16, 2018, 10:04:24 AM
Anyone know if it's possible to upgrade to Premium Economy with Matmid points, how many it would take, and whether it's worth it with AMEX transfer? Thanks.
Yes it is.
Ticket has to be in V,K,M,S or Y.
It's 400 Matmid points per flight and you need P class availability.

It's usually not worth it unless you are flying with out a weekend Etc.
Title: Re: ELAL Questions Master Thread
Post by: mendyt on April 16, 2018, 10:17:24 AM
IINM you need M class or higher to upgrade.
This applies if you want to upgrade from Y to J
Title: Re: ELAL Questions Master Thread
Post by: iwlw2 on April 16, 2018, 10:37:26 AM
Yes it is.
Ticket has to be in V,K,M,S or Y.
It's 400 Matmid points per flight and you need P class availability.

It's usually not worth it unless you are flying with out a weekend Etc.

Thank you! What did you mean by flying without a weekend?
Title: Re: ELAL Questions Master Thread
Post by: mendyt on April 17, 2018, 02:59:19 AM
Thank you! What did you mean by flying without a weekend?

Take a trip from Aug 1st to Aug 9 as an example.
Round trip Premium is $2449 and round trip V class (lowest economy class to upgrade to p) is $2284, so it definitely makes no sense to use the upgrade, however if one wants to fly without a weekend premium round trip will be $3149 but economy V class is still only $2284, and round trip upgrade will cost you 800 Matmid points, In this case upgrade might be the way to go
Hevanta?  ;)
Title: Re: ELAL Questions Master Thread
Post by: iwlw2 on April 17, 2018, 08:47:57 AM
Take a trip from Aug 1st to Aug 9 as an example.
Round trip Premium is $2449 and round trip V class (lowest economy class to upgrade to p) is $2284, so it definitely makes no sense to use the upgrade, however if one wants to fly without a weekend premium round trip will be $3149 but economy V class is still only $2284, and round trip upgrade will cost you 800 Matmid points, In this case upgrade might be the way to go
Hevanta?  ;)

Got it, thanks.
Title: Re: ELAL Questions Master Thread
Post by: jose34 on April 23, 2018, 03:40:35 PM
Anyone know about making a roundtrip ticket into an open jaw? Would Elal do that?
Title: Re: ELAL Questions Master Thread
Post by: Eli53div on May 06, 2018, 02:00:10 AM
Can I change a flight if booked with points ?
Title: Re: ELAL Questions Master Thread
Post by: tavster on May 06, 2018, 02:08:18 AM
Can I change a flight if booked with points ?
Sure
Title: Re: ELAL Questions Master Thread
Post by: shapsam on May 06, 2018, 02:48:03 AM
Sure
For free??
Title: Re: ELAL Questions Master Thread
Post by: tavster on May 06, 2018, 02:56:27 AM
For free??
Nope. Typically $60. Or $10 is you have PL or TP status.

https://www.elal.com/en/FrequentFlyer/UtilizingPoints/BonusTicket/Pages/Flight-Cupons-Terms-of-Bonus-Cards.aspx
Title: Re: ELAL Questions Master Thread
Post by: zow on May 07, 2018, 09:58:07 AM
Would you buy now or wait?
BOS-TLV-BOS
Nov 18-Nov 25.
Currently $1,040 in Y.
Thanks.
Title: Re: ELAL Questions Master Thread
Post by: yandmk on May 07, 2018, 10:10:33 AM
Would you buy now or wait?
BOS-TLV-BOS
Nov 18-Nov 25.
Currently $1,040 in Y.
Thanks.
Up to you. But current price is for U, G. Can potentially drop to U, U which would price $878.12
Normally I would say to wait a bit, but being that it's a MS (higher demand ex-TLV) and the price isn't bad, you may not want to risk it going up...
Title: Re: ELAL Questions Master Thread
Post by: zow on May 07, 2018, 10:17:26 AM
Up to you. But current price is for U, G. Can potentially drop to U, U which would price $878.12
Normally I would say to wait a bit, but being that it's a MS (higher demand ex-TLV) and the price isn't bad, you may not want to risk it going up...
Thank you, so it isn't clear cut either way.
By MS, do you mean NS (nonstop)? Because if it's MS, I'm definitely doing it! :)
Title: Re: ELAL Questions Master Thread
Post by: yandmk on May 07, 2018, 10:58:30 AM
Thank you, so it isn't clear cut either way.
By MS, do you mean NS (nonstop)? Because if it's MS, I'm definitely doing it! :)
Motzei Shabbos
Title: Re: ELAL Questions Master Thread
Post by: zow on May 07, 2018, 11:27:06 AM
Motzei Shabbos
Of course!  ;)
Title: Re: ELAL Questions Master Thread
Post by: bzjaffe on May 07, 2018, 11:01:26 PM
I am looking to book a flight from Rome to TLV on 10/12 and am confused about the baggage allowance. El Al's website says as of 4/30/18 they are changing the fair structure for flights after 10/15/18. Basically, it's more of the flex option that many airlines are going towards where you pay for a checked bag and save if you don't have it.

Here's the confusing part -- the flight I want to book is before the policy changes but when I go to buy the ticket, it gives me the 3 options (Economy Special, Basic, and Flexible -- of course the language doesn't match what they use on other parts of the site which says Lite, Classic, and Flex, respectively).

I am assuming that the website is just not coded properly and is automatically putting in the 3 classes even though it's before 10/15/18. Has anyone figured out how to resolve this online? I am hoping I can buy a regular economy seat that includes a checked bag. Or I just buy the "Basic" ticket for the $35 extra.

Here are relevant links: https://www.elal.com/en/PassengersInfo/Baggage/Pages/Policy.aspx
Updates to flights from Europe: https://www.elal.com/en/PassengersInfo/Pages/Europe-Model-Tables.aspx
Title: Re: ELAL Questions Master Thread
Post by: yandmk on May 08, 2018, 07:20:39 AM
I am looking to book a flight from Rome to TLV on 10/12 and am confused about the baggage allowance. El Al's website says as of 4/30/18 they are changing the fair structure for flights after 10/15/18. Basically, it's more of the flex option that many airlines are going towards where you pay for a checked bag and save if you don't have it.

Here's the confusing part -- the flight I want to book is before the policy changes but when I go to buy the ticket, it gives me the 3 options (Economy Special, Basic, and Flexible -- of course the language doesn't match what they use on other parts of the site which says Lite, Classic, and Flex, respectively).

I am assuming that the website is just not coded properly and is automatically putting in the 3 classes even though it's before 10/15/18. Has anyone figured out how to resolve this online? I am hoping I can buy a regular economy seat that includes a checked bag. Or I just buy the "Basic" ticket for the $35 extra.

Here are relevant links: https://www.elal.com/en/PassengersInfo/Baggage/Pages/Policy.aspx
Updates to flights from Europe: https://www.elal.com/en/PassengersInfo/Pages/Europe-Model-Tables.aspx

The "special" fare in this case also includes a checked bag. It's not like lite
Title: Re: ELAL Questions Master Thread
Post by: US on May 13, 2018, 01:01:33 AM
Nope. Typically $60. Or $10 is you have PL or TP status.

https://www.elal.com/en/FrequentFlyer/UtilizingPoints/BonusTicket/Pages/Flight-Cupons-Terms-of-Bonus-Cards.aspx
And what would the fee be on a paid ticket?
Title: Re: ELAL Questions Master Thread
Post by: shapsam on May 13, 2018, 01:14:32 AM
And what would the fee be on a paid ticket?
Depends which fare class, usually $150 (plus fare difference).
Title: Re: ELAL Questions Master Thread
Post by: US on May 13, 2018, 08:50:49 AM
Depends which fare class, usually $150 (plus fare difference).
Thanks. I guess another reason to book with points, was trying to decide to book award or paid, I can get for $1030 couldn't decide what's better option.
Title: Re: ELAL Questions Master Thread
Post by: Mr. CC on May 13, 2018, 09:28:00 AM
Where do I add TSA PreCheck to my reservation, flying from JFK, only by the check in counter?
Title: Re: ELAL Questions Master Thread
Post by: ExGingi on May 13, 2018, 09:31:53 AM

Where do I add TSA PreCheck to my reservation, flying from JFK, only by the check in counter?
Ask the question when ELAL is added to the list: https://www.tsa.gov/precheck/participating-airlines
Title: Re: ELAL Questions Master Thread
Post by: Mr. CC on May 13, 2018, 09:37:28 AM
Ask the question when ELAL is added to the list: https://www.tsa.gov/precheck/participating-airlines
does that mean I can't go on the pre-check line at Terminal 4?
Title: Re: ELAL Questions Master Thread
Post by: ExGingi on May 13, 2018, 09:53:25 AM

does that mean I can't go on the pre-check line at Terminal 4?
Only if you have a boarding pass from a participating airline, and you gave that airline your KTN prior to your boarding pass being printed.
Title: Re: ELAL Questions Master Thread
Post by: Mr. CC on May 13, 2018, 01:19:23 PM
Only if you have a boarding pass from a participating airline, and you gave that airline your KTN prior to your boarding pass being printed.
Thanks, I guess another negative of flying elal
Title: Re: ELAL Questions Master Thread
Post by: hide4 on May 14, 2018, 09:51:36 AM
Will all flights from JFK in the beginning of October be with the dreamliner?
Title: Re: ELAL Questions Master Thread
Post by: Geshmak25 on May 14, 2018, 10:03:50 AM
My parents are in need of a refundable fare from nyc to Israel. I looked at the basic economy fare (O) rules and it appears that El Al allows a refund before the first segment for a $250 cancellation fee. Can someone confirm that this is accurate? Is it an easy process to obtain  the refund?
Title: Re: ELAL Questions Master Thread
Post by: shaulyaakov on May 14, 2018, 10:08:16 AM
My parents are in need of a refundable fare from nyc to Israel. I looked at the basic economy fare (O) rules and it appears that El Al allows a refund before the first segment for a $250 cancellation fee. Can someone confirm that this is accurate? Is it an easy process to obtain  the refund?

Most likely, the fare is not refundable, but rather if you cancel before the deadline, you would receive credit towards a future flight (usually to be used within 1 year), less the fee. The only true refundable fares are the full Y class (maybe a couple more), that typically cost as much as (or more) than a business class flight.
Title: Re: ELAL Questions Master Thread
Post by: Geshmak25 on May 14, 2018, 10:12:40 AM
Most likely, the fare is not refundable, but rather if you cancel before the deadline, you would receive credit towards a future flight (usually to be used within 1 year), less the fee. The only true refundable fares are the full Y class (maybe a couple more), that typically cost as much as (or more) than a business class flight.
Oooh where is that stated in the T&Cs?
Title: Re: ELAL Questions Master Thread
Post by: mendyt on May 14, 2018, 10:18:10 AM
My parents are in need of a refundable fare from nyc to Israel. I looked at the basic economy fare (O) rules and it appears that El Al allows a refund before the first segment for a $250 cancellation fee. Can someone confirm that this is accurate? Is it an easy process to obtain  the refund?
It is refundable but elal will most likely add a $50 handling fee bringing your total to $300
Title: Re: ELAL Questions Master Thread
Post by: Geshmak25 on May 14, 2018, 10:32:49 AM
It is refundable but elal will most likely add a $50 handling fee bringing your total to $300
Per reservation, per person, or per segment?
Title: Re: ELAL Questions Master Thread
Post by: mendyt on May 14, 2018, 11:40:00 AM
Per reservation, per person, or per segment?
Per person
Title: Re: ELAL Questions Master Thread
Post by: US on May 14, 2018, 10:20:11 PM
How much is typically the YQ on award ticket? NYC-TLV.
Title: Re: ELAL Questions Master Thread
Post by: shapsam on May 14, 2018, 10:59:33 PM
How much is typically the YQ on award ticket? NYC-TLV.
About $150 each way (there's no YQ if you book through Quantas).
Title: Re: ELAL Questions Master Thread
Post by: US on May 15, 2018, 07:38:27 AM
About $150 each way (there's no YQ if you book through Quantas).
Thanks.
With Quantas it won't be worth it for me, don't have TY points, only SPG not worth it versus paid ticket.
Title: Re: ELAL Questions Master Thread
Post by: zagguru on May 15, 2018, 07:44:13 AM
Thanks.
With Quantas it won't be worth it for me, don't have TY points, only SPG not worth it versus paid ticket.

For coach it doesnít really make a difference. Itís more for business where qantas makes much more sense
Title: Re: ELAL Questions Master Thread
Post by: US on May 15, 2018, 10:15:12 AM
For coach it doesnít really make a difference. Itís more for business where qantas makes much more sense
I see, thanks
Title: Re: ELAL Questions Master Thread
Post by: Geshmak25 on May 22, 2018, 08:02:30 PM
What are the business class seats on the 747 from jfk to tlv like? Worth the extra 36K points on Qantas?
Title: Re: ELAL Questions Master Thread
Post by: PlatinumGuy on May 22, 2018, 08:16:05 PM
What are the business class seats on the 747 from jfk to tlv like? Worth the extra 36K points on Qantas?
Consider they usually retail for 3-5x economy
Title: Re: ELAL Questions Master Thread
Post by: US on May 23, 2018, 07:53:09 AM
If I book regular economy with points, can I upgrade afterwards to PE with points?
Title: Re: ELAL Questions Master Thread
Post by: VLK on May 23, 2018, 08:23:28 AM
If I book regular economy with points, can I upgrade afterwards to PE with points?
No. Only certain fare classes can be upgraded and itís not the same fare class as a points ticket
Title: Re: ELAL Questions Master Thread
Post by: iwlw2 on May 23, 2018, 01:56:11 PM
Does anyone know if/how it's possible to see current seat maps (economy) for an upcoming ELAL flight and change seats (before online check-in opens)? I know with United it's possible to open your reservations and see current seat availability and change whenever you want (on their website and app). was wondering if/how on ELal. Thanks!
Title: Re: ELAL Questions Master Thread
Post by: yandmk on May 23, 2018, 02:10:47 PM
Does anyone know if/how it's possible to see current seat maps (economy) for an upcoming ELAL flight and change seats (before online check-in opens)? I know with United it's possible to open your reservations and see current seat availability and change whenever you want (on their website and app). was wondering if/how on ELal. Thanks!
Same as United. Go online and manage reservation
Title: Re: ELAL Questions Master Thread
Post by: iwlw2 on May 23, 2018, 02:46:04 PM
Same as United. Go online and manage reservation

When I go to my reservation, there is an option to change the meal, but none to change the seat. I made my reservation through Chase Ultimate Rewards, should that make a difference?
Title: Re: ELAL Questions Master Thread
Post by: elya on May 23, 2018, 02:47:42 PM
When I go to my reservation, there is an option to change the meal, but none to change the seat. I made my reservation through Chase Ultimate Rewards, should that make a difference?
Need to PUTPAC.
Title: Re: ELAL Questions Master Thread
Post by: yandmk on May 23, 2018, 02:49:57 PM
Need to PUTPAC.
Sometimes. The seat option on the site is sometimes buggy
Title: Re: ELAL Questions Master Thread
Post by: elya on May 23, 2018, 02:52:12 PM
Somtimes USUALLY (when not booked directly with LY). The seat option on the site is sometimes buggy
FTFY
Title: Re: ELAL Questions Master Thread
Post by: Pesach on May 24, 2018, 12:13:56 AM
Is it possible to use matmid or quantas points to upgrade a seat from economy to premium economy? even when booked on lowest economy rate?  and when you used a travel agent like the ultimate rewards to book your ticket/
Title: Re: ELAL Questions Master Thread
Post by: Pesach on May 24, 2018, 12:15:40 AM
is quantas the best crediting option for paid elal flights?
Title: Re: ELAL Questions Master Thread
Post by: US on May 25, 2018, 02:01:06 PM
Do they usually open up more PE seats for bonus tickets? Missed it by a day.
Title: Re: ELAL Questions Master Thread
Post by: tavster on May 29, 2018, 03:17:33 AM
LY just published another quarter with operating losses..
Just trying to understand the impact of these two items:

1) All 767 will be retired by year end 2018, instead of 2020.
 
2)  from the press release in Hebrew: "Changing the method of compensation for travel agents and wholesalers who work with ElAl in Israel and around the world: the company adapts itself to the trend prevailing among most of the world's leading airlines, to change the compensation model between airlines and travel agents, and will switch to a new model where agents will not be receiving a base rate, currently 5% in Israel and in a variable percentage in the countries in which the Company operates"
Title: Re: ELAL Questions Master Thread
Post by: ExGingi on May 29, 2018, 05:59:56 AM
LY just published another quarter with operating losses..
Just trying to understand the impact of these two items:

1) All 767 will be retired by year end 2018, instead of 2020.
 
2)  from the press release in Hebrew: "Changing the method of compensation for travel agents and wholesalers who work with ElAl in Israel and around the world: the company adapts itself to the trend prevailing among most of the world's leading airlines, to change the compensation model between airlines and travel agents, and will switch to a new model where agents will not be receiving a base rate, currently 5% in Israel and in a variable percentage in the countries in which the Company operates"
https://www.globes.co.il/news/article.aspx?did=1001238487

So how do they expect to fill their planes if they don't have the travel agents pushing their product?
Title: Re: ELAL Questions Master Thread
Post by: tavster on May 29, 2018, 06:55:21 AM
That was my question.. how does the 5% commission at LY compare with other airlines?
Title: Re: ELAL Questions Master Thread
Post by: chff on May 29, 2018, 07:36:19 AM
https://www.globes.co.il/news/article.aspx?did=1001238487

So how do they expect to fill their planes if they don't have the travel agents pushing their product?
That was my question.. how does the 5% commission at LY compare with other airlines?
Same way agents sell others that don't offer. If LY cuts so will DL & UA - which in Israel pay on the fuel only to compete

United doesn't pay for corporate agencies in the USA any com on routes where they don't have competition, like on the SFO-TLV (till LY announced that they will fly this route - then they started to offer commission)
Title: Re: ELAL Questions Master Thread
Post by: yelped on June 21, 2018, 07:50:41 PM
Posting in the right thread this time:

Can El Al discount vouchers be combined? If so, how? Can it be booked via a TA, or only directly with El Al?
Title: Re: ELAL Questions Master Thread
Post by: mendyt on June 21, 2018, 07:59:05 PM
Posting in the right thread this time:

Can El Al discount vouchers be combined? If so, how? Can it be booked via a TA, or only directly with El Al?
Yes any TA can book it for you
Title: Re: ELAL Questions Master Thread
Post by: yelped on June 21, 2018, 08:16:05 PM
Yes any TA can book it for you
Thanks. And can it be combined?
Title: Re: ELAL Questions Master Thread
Post by: mendyt on June 21, 2018, 08:46:32 PM
Thanks. And can it be combined?
Oh sorry,  You can most likely not combine 2 vouchers for one ticket.
Title: Re: ELAL Questions Master Thread
Post by: yelped on June 21, 2018, 11:07:35 PM
Oh sorry,  You can most likely not combine 2 vouchers for one ticket.
Ok. Thanks!
Title: Re: ELAL Questions Master Thread
Post by: mendyt on June 21, 2018, 11:29:08 PM
Oh sorry,  You can most likely not combine 2 vouchers for one ticket.
Ok. Thanks!
I would still give it a try. It cant hurt
Title: Re: ELAL Questions Master Thread
Post by: yelped on June 21, 2018, 11:30:38 PM
I would still give it a try. It cant hurt
Got it. Appreciate the help!
Title: Re: ELAL Questions Master Thread
Post by: miles lover on June 24, 2018, 04:26:11 AM
Whatís j class like on the tlv-yyz route ?
Seat guru tells me its angle lie flat. Whatís that supposed to mean ?
Title: Re: ELAL Questions Master Thread
Post by: tavster on June 24, 2018, 04:35:31 AM
Whatís j class like on the tlv-yyz route ?
Seat guru tells me its angle lie flat. Whatís that supposed to mean ?
It means it reclines most of the way but it's not a fully flat bed
Title: Re: ELAL Questions Master Thread
Post by: miles lover on June 24, 2018, 05:26:07 AM
It means it reclines most of the way but it's not a fully flat bed
Whatís most mean ? How many degrees ? Tlv -jfk is 170 degrees seats in j. I flew that route and I enjoyed the flight.
Title: Re: ELAL Questions Master Thread
Post by: tavster on June 24, 2018, 06:32:17 AM
Whatís most mean ? How many degrees ? Tlv -jfk is 170 degrees seats in j. I flew that route and I enjoyed the flight.
On the 767 the pitch is approximately 155cm in J
Title: Re: ELAL Questions Master Thread
Post by: Geshmak25 on June 25, 2018, 08:40:22 AM
Does Economy plus from TLV to JFK get 2 free bags?
Title: Re: ELAL Questions Master Thread
Post by: tavster on June 25, 2018, 08:45:49 AM
Does Economy plus from TLV to JFK get 2 free bags?
No.
Title: Re: ELAL Questions Master Thread
Post by: Geshmak25 on June 25, 2018, 08:47:48 AM
No.
Positive? When I make a fake booking on qantas it says 2 bags.
Title: Re: ELAL Questions Master Thread
Post by: tavster on June 25, 2018, 08:50:19 AM
Positive? When I make a fake booking on qantas it says 2 bags.
Positive from LY's standpoint, no sure about Quantas..
LY gives 2 free bags on Premium Economy.
Economy Plus is just a better seat, not a different class
Title: Re: ELAL Questions Master Thread
Post by: shapsam on June 25, 2018, 09:04:32 AM
Positive from LY's standpoint, no sure about Quantas..
LY gives 2 free bags on Premium Economy.
Economy Plus is just a better seat, not a different class
OP is probably talking about Premium Economy, AFAIK you can't book Economy+ on Quantas.
Title: Re: ELAL Questions Master Thread
Post by: Geshmak25 on June 25, 2018, 09:05:50 AM
OP is probably talking about Premium Economy, AFAIK you can't book Economy+ on Quantas.
Gotcha thanks
Title: Re: ELAL Questions Master Thread
Post by: miles lover on July 02, 2018, 01:36:49 AM
Any update on when elal is changing their planes tlv-jfk route ?
Title: Re: ELAL Questions Master Thread
Post by: plainbachur on July 02, 2018, 08:23:03 AM
is there bassinets in PE?
Title: Re: ELAL Questions Master Thread
Post by: tavster on July 02, 2018, 08:25:05 AM
is there bassinets in PE?
Yes
Title: Re: ELAL Questions Master Thread
Post by: plainbachur on July 02, 2018, 08:25:47 AM
Yes
are they blocked out?
Title: Re: ELAL Questions Master Thread
Post by: tavster on July 02, 2018, 08:29:59 AM
are they blocked out?
Talk to LY to see if they have already been requested by someone else
Title: Re: ELAL Questions Master Thread
Post by: mlomni on August 15, 2018, 10:14:31 AM
Can anyone advise what the ElAl process is when dropping off an unaccompanied minor at EWR? Some airlines give you a terminal pass to escort the minor to the gate. it does not look like Elal has that option.
Title: Re: ELAL Questions Master Thread
Post by: Jack out of the box on September 06, 2018, 01:21:45 PM
My intended guests may have to change their Elal travel plans. Travel agent says cancellation would cost over $300 per ticket and date change would cost $240. If new flight price is higher then must pay increase but if new price is lower no refund on difference. Considering that these flights are high season Sukkos price and next opportunity for visit may be in low season winter, what is the best option to minimize damage?

Thanks
Title: Re: ELAL Questions Master Thread
Post by: yelped on September 06, 2018, 03:10:39 PM
Any reason behind the change that would be covered with travel insurance?
Title: Re: ELAL Questions Master Thread
Post by: Jack out of the box on September 06, 2018, 04:08:08 PM
Any reason behind the change that would be covered with travel insurance?
Nope.
Title: Re: ELAL Questions Master Thread
Post by: yelped on September 06, 2018, 05:11:31 PM
Ah. Cancel for work reasons can be very easy to obtain....
Title: Re: ELAL Questions Master Thread
Post by: Jack out of the box on September 06, 2018, 05:31:33 PM
Ah. Cancel for work reasons can be very easy to obtain....
Do you mean that CC travel benefits would cover that?
Anyway, the story here is that their daughter got engaged last week and will be getting married before Chanuka. They feel that taking a 2-week vacation now will cause excessive stress for the wedding planning process.
Title: Re: ELAL Questions Master Thread
Post by: yelped on September 06, 2018, 06:10:50 PM
No CC covers cancel for work reasons, to the best of my knowledge. Only purchased travel insurance does.

Mazel Tov! Two weeks including Sukkos? The extra 5 days shouldn't make toouch of a difference.
Title: Re: ELAL Questions Master Thread
Post by: Jack out of the box on September 06, 2018, 06:48:46 PM
No CC covers cancel for work reasons, to the best of my knowledge. Only purchased travel insurance does.

Mazel Tov! Two weeks including Sukkos? The extra 5 days shouldn't make toouch of a difference.
ברוך תהיה.
Second half of Sukkos. It's not me getting frantic. It's them.
Title: Re: ELAL Questions Master Thread
Post by: scr on September 28, 2018, 01:48:29 PM
Can anyone direct me to a list of the El Al fare basis codes?  Also, I'd like to know the upgrade benefits for silver and gold tiers.  Thanks.
Title: Re: ELAL Questions Master Thread
Post by: davidrotts63 on October 03, 2018, 12:44:00 AM
LY23 diverted to BWI...
Title: Re: ELAL Questions Master Thread
Post by: tavster on October 03, 2018, 01:30:16 AM
LY23 diverted to BWI...
When you look at flightradar it seems that the plane was closer to EWR when it started descending
Title: Re: ELAL Questions Master Thread
Post by: tavster on October 03, 2018, 07:54:14 AM
https://en.globes.co.il/en/article-flightstats-el-al-39-out-of-41-airlines-in-punctuality-1001254972

 :D
Title: Re: ELAL Questions Master Thread
Post by: Yoel on October 03, 2018, 03:40:53 PM
Does an Israeli based matmid account become executive by transferring USA amex points?
Title: Re: ELAL Questions Master Thread
Post by: yandmk on October 03, 2018, 03:49:03 PM
Does an Israeli based matmid account become executive by transferring USA amex points?
I believe that not
Title: Re: ELAL Questions Master Thread
Post by: Yoel on October 03, 2018, 03:51:18 PM
I believe that not
Shoots!
I just transferred a bunch of amex points
Title: Re: ELAL Questions Master Thread
Post by: yandmk on October 03, 2018, 04:07:59 PM
Shoots!
I just transferred a bunch of amex points
Report back either way so we have a DP
Title: Re: ELAL Questions Master Thread
Post by: oldguy on October 03, 2018, 04:09:16 PM
Report back either way so we have a DP
I Tried once and it didn't become executive
Title: Re: ELAL Questions Master Thread
Post by: tavster on October 03, 2018, 04:13:07 PM
Does an Israeli based matmid account become executive by transferring USA amex points?
Can't you just change the address listed on your account to an address abroad?
Title: Re: ELAL Questions Master Thread
Post by: Yoel on October 03, 2018, 04:40:23 PM
was told that i can change the address and it will work
Title: Re: ELAL Questions Master Thread
Post by: NYHeel on October 04, 2018, 12:16:02 PM
So I'm looking at flights from NYC to TLV next summer (late June/early July) and non-stop flights are about $1500. Currently there are 2 Saturday night flights, one from JFK at 11:45 PM and the other from EWR at 9:30 PM. Do they really stick to that 9:30 PM flight from EWR on Saturday night? That's not even close to doable for anyone keeping Shabbos no matter how close to Newark you live. You can be staying at an onsite hotel and still wouldn't be able to make that flight.
Title: Re: ELAL Questions Master Thread
Post by: yandmk on October 04, 2018, 12:30:28 PM
So I'm looking at flights from NYC to TLV next summer (late June/early July) and non-stop flights are about $1500. Currently there are 2 Saturday night flights, one from JFK at 11:45 PM and the other from EWR at 9:30 PM. Do they really stick to that 9:30 PM flight from EWR on Saturday night? That's not even close to doable for anyone keeping Shabbos no matter how close to Newark you live. You can be staying at an onsite hotel and still wouldn't be able to make that flight.
They have such flights. But generally if departure time is an hour after Shabbos and you check in before Shabbos and are flying without luggage, it's "theoretically" possible to make the flight if you're in/right next to the airport Shabbos
Title: Re: ELAL Questions Master Thread
Post by: NYHeel on October 04, 2018, 01:36:32 PM
They have such flights. But generally if departure time is an hour after Shabbos and you check in before Shabbos and are flying without luggage, it's "theoretically" possible to make the flight if you're in/right next to the airport Shabbos
On June 29, 2019, Shabbos is over at 9:23 in that area. That gives you 7 minutes. I don't think that's even theoretically possible. A 9:30 flight merely satisfies El Al's rule prohibiting flying on Shabbos but that's all. Not a single Shabbos observer can be on that flight.
Title: Re: ELAL Questions Master Thread
Post by: yandmk on October 04, 2018, 04:56:55 PM
On June 29, 2019, Shabbos is over at 9:23 in that area. That gives you 7 minutes. I don't think that's even theoretically possible. A 9:30 flight merely satisfies El Al's rule prohibiting flying on Shabbos but that's all. Not a single Shabbos observer can be on that flight.
They are perfectly ok with that. They also fly a regular schedule on Yom Tov Sheini even though no one observant can fly with them (ex-USA)
Title: Re: ELAL Questions Master Thread
Post by: ad120 on October 07, 2018, 01:53:21 PM
Do LY Lite fares ex-WAW include a personal item and a carry on or does it include just  personal item?
Title: Re: ELAL Questions Master Thread
Post by: tavster on October 07, 2018, 01:56:19 PM
Do LY Lite fares ex-WAW include a personal item and a carry on or does it include just  personal item?
You get both
Title: Re: ELAL Questions Master Thread
Post by: sruly on October 25, 2018, 11:55:04 AM
Any Matmid Excutive member able to do me a favor and do a quick search for pricing?

TLV-VIE Nov 12th 4pm.

Online showing me economy promotion 125 and business promotion 550.

Wondering if they would be cheaper for excutives (I think the non promo price for excutive is 500 for Business).

Thanks.
Title: Re: ELAL Questions Master Thread
Post by: tavster on October 25, 2018, 12:06:08 PM
Any Matmid Excutive member able to do me a favor and do a quick search for pricing?

TLV-VIE Nov 12th 4pm.

Online showing me economy promotion 125 and business promotion 550.

Wondering if they would be cheaper for excutives (I think the non promo price for excutive is 500 for Business).

Thanks.
It's at 75 points in economy with the current executive promotion
Title: Re: ELAL Questions Master Thread
Post by: tavster on October 25, 2018, 12:07:14 PM
and 375 in business
Title: Re: ELAL Questions Master Thread
Post by: sruly on October 25, 2018, 12:10:02 PM
Thanks so much.
Title: Re: ELAL Questions Master Thread
Post by: mrprez27 on October 25, 2018, 08:04:26 PM
Inflight/at gate upgrades from Y to J....?

It used to be $500-$700 and now site says $1200 if from Y to J.

Is that accurate? Any tips?

Also I am pretty well versed in all things miles but the matmid system is really getting me...I get the getting executive status from the amex transfers etc and the bad redemptions but where do all the promo's come into play?

Where do people see these matmid promo's posted?

Is there a wiki somewhere? Not the short redemption explanation in Dans (very well written!) Israel posts.  TIA!
Title: Re: ELAL Questions Master Thread
Post by: Kabrams1618 on October 28, 2018, 01:02:32 AM
Flying tlv to los angeles.  Can  a person take a carry on and personal small bag or will they stop us for the small bag ( like  a purse)
Title: Re: ELAL Questions Master Thread
Post by: shapsam on October 28, 2018, 01:07:57 AM
Flying tlv to los angeles.  Can  a person take a carry on and personal small bag or will they stop us for the small bag ( like  a purse)
You can take both.
Title: Re: ELAL Questions Master Thread
Post by: yanks10952 on November 06, 2018, 09:03:17 AM
flying out of Newark with premium economy, is there a special check in line or same as economy. Also same question in TLV. Thanks
Title: Re: ELAL Questions Master Thread
Post by: yandmk on November 06, 2018, 10:14:51 AM
flying out of Newark with premium economy, is there a special check in line or same as economy. Also same question in TLV. Thanks
I believe that you can use the premium check-in line
Title: Re: ELAL Questions Master Thread
Post by: Davidp on December 24, 2018, 09:18:27 AM
Flying LY J TLV-JFK tomorrow. Got SSSS on my boarding pass. Anyone have experience with this?
Title: Re: ELAL Questions Master Thread
Post by: tavster on December 24, 2018, 10:47:51 AM
Flying LY J TLV-JFK tomorrow. Got SSSS on my boarding pass. Anyone have experience with this?
In the J line no one will ask you for your boarding pass, so go through the security questions then go get a boarding pass at the J counter.
Title: Re: ELAL Questions Master Thread
Post by: Davidp on December 25, 2018, 12:44:11 AM
In the J line no one will ask you for your boarding pass, so go through the security questions then go get a boarding pass at the J counter.
Nbd. When I went through security, they just swabbed my bags a bit more thoroughly. All good, BíH
Title: Re: ELAL Questions Master Thread
Post by: User6669 on December 25, 2018, 01:44:42 AM
Does having executive status help when booking through Qantas?
Title: Re: ELAL Questions Master Thread
Post by: shapsam on December 25, 2018, 07:45:35 AM
Does having executive status help when booking through Qantas?
No
Title: Re: ELAL Questions Master Thread
Post by: Klotzkop on December 26, 2018, 02:47:31 PM
https://www.rabbiwein.com/blog/post-2148.html
Title: Re: ELAL Questions Master Thread
Post by: DDFer on January 14, 2019, 10:13:42 PM
How do I add Qantas FF# to my LY reservation?
Title: Re: ELAL Questions Master Thread
Post by: Denverite on January 14, 2019, 11:25:45 PM
https://www.rabbiwein.com/blog/post-2148.html

Amen!
Title: Re: ELAL Questions Master Thread
Post by: Ekay on January 31, 2019, 02:16:06 PM
How can I transfer from Amex to QF?
Title: Re: ELAL Questions Master Thread
Post by: davidrotts63 on January 31, 2019, 02:18:26 PM
MR=>MT=>QF for an effective rate of 6:1(.25)
DON'T DO IT.
Title: Re: ELAL Questions Master Thread
Post by: Ekay on January 31, 2019, 02:28:10 PM
MR=>MT=>QF for an effective rate of 6:1(.25)
DON'T DO IT.
So the the QF thing is not worth it?
Title: Re: ELAL Questions Master Thread
Post by: davidrotts63 on January 31, 2019, 02:45:31 PM
If you have TYP it is, or potentially with MT
Title: Re: ELAL Questions Master Thread
Post by: mrprez27 on February 01, 2019, 02:28:19 PM
If you have TYP it is, or potentially with MT

is MT marriott?
Title: Re: ELAL Questions Master Thread
Post by: smart man on February 05, 2019, 08:57:18 AM
is MT marriott?
Yes
Title: Re: ELAL Questions Master Thread
Post by: Alexsei on February 05, 2019, 12:05:05 PM
Not sure if this was already posted, El Al now offers cs on WhatsApp +972 53-566-3033

תודה שבחרת להתכתב איתנו :)  שירות ההודעות שלנו זמין ומספק שירות אנושי, איכותי ונוח, ממש כמו להתכתב עם החברים והמשפחה.   להמשך התכתבות אתנו ב-WhatsApp לחץ כאן:  Http://wa.me/972535663033. 
הכל בכפוף למדניות הפרטיות: https://www.elal.com/he/about-ELAL/Legal/Pages/Our-Privacy-Policy.aspx
Title: Re: ELAL Questions Master Thread
Post by: grodnoking on February 05, 2019, 12:31:01 PM
Not sure if this was already posted, El Al now offers cs on WhatsApp +972 53-566-3033

תודה שבחרת להתכתב איתנו :)  שירות ההודעות שלנו זמין ומספק שירות אנושי, איכותי ונוח, ממש כמו להתכתב עם החברים והמשפחה.   להמשך התכתבות אתנו ב-WhatsApp לחץ כאן:  Http://wa.me/972535663033. 
הכל בכפוף למדניות הפרטיות: https://www.elal.com/he/about-ELAL/Legal/Pages/Our-Privacy-Policy.aspx
That's cool.
Title: Re: ELAL Questions Master Thread
Post by: yandmk on February 05, 2019, 05:02:31 PM
Not sure if this was already posted, El Al now offers cs on WhatsApp +972 53-566-3033

תודה שבחרת להתכתב איתנו :)  שירות ההודעות שלנו זמין ומספק שירות אנושי, איכותי ונוח, ממש כמו להתכתב עם החברים והמשפחה.   להמשך התכתבות אתנו ב-WhatsApp לחץ כאן:  Http://wa.me/972535663033. 
הכל בכפוף למדניות הפרטיות: https://www.elal.com/he/about-ELAL/Legal/Pages/Our-Privacy-Policy.aspx
It's around for a few months already. IME, not very efficient. Unless you're asking for something very simple (like ordering a SKML for a flight booked via OTA etc.), you'd be better off calling.
Title: Re: ELAL Questions Master Thread
Post by: mrprez27 on February 07, 2019, 05:03:28 PM
elal J class 747 - what is best seat to get? which ones should be avoided?

also is there enough room so you don't have to hop over someone if you are the window seat? also is everything lieflat (aka did they adjust the old seats so they arent angled?)

Thanks
Title: Re: ELAL Questions Master Thread
Post by: tavster on February 10, 2019, 12:52:37 PM
elal J class 747 - what is best seat to get? which ones should be avoided?

also is there enough room so you don't have to hop over someone if you are the window seat? also is everything lieflat (aka did they adjust the old seats so they arent angled?)

Thanks
I like seats 10D and 10G because they each have direct aisle access.
Otherwise upstairs is a bit more calm. The main inconvenience upstairs is that they let all the downstairs J off the plane first, and only then the upstairs J, never understood why.

If you're seating by a window you will always have to hop hover someone else when they sleep
It's not fully flight, there is a slight angle.
Title: Re: ELAL Questions Master Thread
Post by: Yehuda25 on February 11, 2019, 12:35:01 AM
Friend booked a ticket with UR flying ELAL, spelled the passengers first name as Tzivia instead of Tzivya, an issue? Can't cancel and rebook as price of the flight jumped, and ELAL doesnt want to touch it.
Title: Re: ELAL Questions Master Thread
Post by: oldguy on February 11, 2019, 01:26:06 AM
Friend booked a ticket with UR flying ELAL, spelled the passengers first name as Tzivia instead of Tzivya, an issue? Can't cancel and rebook as price of the flight jumped, and ELAL doesnt want to touch it.
By LY its almost never a Problem. Just come to the Airport a bit early
Title: Re: ELAL Questions Master Thread
Post by: Yehuda25 on February 11, 2019, 02:05:50 AM
By LY its almost never a Problem. Just come to the Airport a bit early
why Early?
Title: Re: ELAL Questions Master Thread
Post by: oldguy on February 11, 2019, 02:34:15 PM
why Early?
Just in case they send you to the ticketing desk to fix the name before checking in.
Title: Re: ELAL Questions Master Thread
Post by: Yehuda25 on February 11, 2019, 02:50:13 PM
Just in case they send you to the ticketing desk to fix the name before checking in.
ah got it thanks
Title: Re: ELAL Questions Master Thread
Post by: Yehuda25 on February 11, 2019, 05:15:50 PM
So ELAL refused to touch it, but after hours on the phone with Chase (passenger was nervous with name mispelled) they somehow managed to get it changed with the pax passposrt sent in. I got email confirmation of the change as well.

Now when I try to pull up the reservation online it says this...

fly.elal.co.il | Timeout Error (504)
Backend Server Error.
The server you are looking for is currently not available.

Ref: 72.69.78.247 2019-02-11T22:12:22.431Z


Anyone know what causes this or what this means?
Title: Re: ELAL Questions Master Thread
Post by: chff on May 03, 2019, 07:27:50 PM
What did I do?
Title: Re: ELAL Questions Master Thread
Post by: KSMH on May 03, 2019, 07:35:41 PM
Is that a honor?
Title: Re: ELAL Questions Master Thread
Post by: Dan on May 03, 2019, 07:50:03 PM
What did I do?
Did you tell them your name is Dan?