DansDeals.com Forums

DansDeals Forum => Credit Cards => Topic started by: Dan on July 18, 2011, 12:14:01 AM

Title: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on July 18, 2011, 12:14:01 AM
Update:
These links are working now for the 30K offer:
http://www.dansdeals.com/go/starwood/
http://www.dansdeals.com/go/starwoodbusiness/

If you don't see the 30K offer than try another browser or clear your browser's cache/cookies or use incognito/in-private mode.
-------------------------------------------------------------------
Working on getting a public link, but in the meantime if you PM me your email address I can send you referral offer for the card.  Please specify if you want the consumer and/or business card.

10K SPG after first purchase, 20K SPG after spending $4,500 within 3 months.
Total of 34,500 SPG for spending $4,500.
No annual fee for first year.
Title: Re: SPG Consumer 30K Offer
Post by: springles on July 18, 2011, 12:29:10 AM
Working on getting a public link, but in the meantime if you PM me your email address I can send you referral offer for the card.
10K SPG after first purchase, 20K SPG after spending $4,500 within 3 months.
Total of 34,500 SPG for spending $4,500.
No annual fee for first year.

Expires August 22nd?

If anyone else would like to sponsor the forum hosting bill in exchange for posting their own referral offers they can PM me as well to work something out, otherwise the forum rules (http://www.dansdeals.com/forums/index.php?topic=31.0) still apply even if I'm away for the day...
You tell em!
So if someone was interested in becoming a partner on paying for the hosting of the site then you would share the referrals?
Title: Re: SPG Consumer 30K Offer
Post by: Dan on July 18, 2011, 12:32:00 AM
Expires August 22nd?
Yup
Title: Re: SPG Consumer 30K Offer
Post by: springles on July 18, 2011, 12:33:01 AM
Yup
Is that for applying or getting approved?
Title: Re: SPG Consumer 30K Offer
Post by: myb821 on July 18, 2011, 12:33:07 AM
will there by any chance be a business offer as well?
Title: Re: SPG Consumer 30K Offer
Post by: Deal Guy on July 18, 2011, 12:36:28 AM
will there by any chance be a business offer as well?
I now think (from reading around), that if Dan sends you a business link from his business account, it should work.
Title: Re: SPG Consumer 30K Offer
Post by: Deal Guy on July 18, 2011, 12:36:48 AM
Is that for applying or getting approved?
Approved
Title: Re: SPG Consumer 30K Offer
Post by: myb821 on July 18, 2011, 12:36:57 AM
I now think (from reading around), that if Dan sends you a business link from his business account, it should work.
for the 30k offer?
Title: Re: SPG Consumer 30K Offer
Post by: myb821 on July 18, 2011, 12:37:33 AM
Approved
i dont think ur right on that it usually goes by when u applied
Title: Re: SPG Consumer 30K Offer
Post by: i3ond on July 18, 2011, 12:42:24 AM
will there by any chance be a business offer as well?
Could you give the bonus ID for biz if there is. ty
Title: Re: SPG Consumer 30K Offer
Post by: yaakov s on July 18, 2011, 01:24:39 AM
i dont think ur right on that it usually goes by when u applied
+1
The email specifically said that you must apply by August 22, 2011 and get approved it doesn't say you must apply and get approved by Aug. 22, 2011
Title: Re: SPG Consumer 30K Offer
Post by: Deal Guy on July 18, 2011, 01:37:59 AM
i dont think ur right on that it usually goes by when u applied
+1
The email specifically said that you must apply by August 22, 2011 and get approved it doesn't say you must apply and get approved by Aug. 22, 2011

3. You must use your Starwood Preferred Guest Credit Card to complete $4,500 of eligible spending by the end of your first three months of Cardmembership, based on the date of your Card approval. 20,000 Starpoints will be credited to your account 8 to 12 weeks after you reach the spend threshold. If the application is approved after 8/22/2011, you will not be eligible for the bonus offer.
Title: Re: SPG Consumer 30K Offer
Post by: Aben on July 18, 2011, 01:40:27 AM
What is the bonus ID? I just signed up a couple of days ago.
Title: Re: SPG Consumer 30K Offer
Post by: yaakov s on July 18, 2011, 01:46:37 AM
3. You must use your Starwood Preferred Guest Credit Card to complete $4,500 of eligible spending by the end of your first three months of Cardmembership, based on the date of your Card approval. 20,000 Starpoints will be credited to your account 8 to 12 weeks after you reach the spend threshold. If the application is approved after 8/22/2011, you will not be eligible for the bonus offer.
Are you quoting an email you received from getting referred (by Dan of course) because I see this in an email

2. To be eligible to receive 10,000 bonus Starpoints, referred individual(s) must make their first purchase with the Starwood Preferred Guest® Credit Card within one year of Card approval. Bonus points will appear on their Starwood Preferred Guest statement 8-12 weeks after their first purchase. Bonus Starpoints are for first-time Starwood Preferred Guest Credit Cardmembers only. Bonus Starpoints can only be received once per Cardmember, regardless of the number of Starwood Preferred Guest Credit Card accounts the Cardmember may have or had. In order to receive additional 20,000 bonus Starpoints, referred individual(s) must use their Starwood Preferred Guest Credit Card to complete $4,500 of eligible spending by the end of their first three months of Cardmembership, based on the date of their Card approval. 20,000 Starpoints will be credited to their account 8 to 12 weeks after they reach the spend threshold.

3. Pay no annual fee for the first year. The annual fee after the first year is $65

Seems like a stira which will end up being in the costumer favor with Amex
Title: Re: SPG Consumer 30K Offer
Post by: Deal Guy on July 18, 2011, 01:53:10 AM
Are you quoting an email you received from getting referred (by Dan of course) because I see this in an email

Yes
Title: Re: SPG Consumer 30K Offer
Post by: aussiebochur on July 18, 2011, 07:11:24 AM
How long does it usually take for the stay credits to post?
Any way to have them posted manually?
Title: Re: SPG Consumer 30K Offer
Post by: Aben on July 18, 2011, 07:33:33 AM
If I already have the Starwood Amex can I still receive 30K? Should I first cancel my existing card?
It states in the T&C that the 10K bonus points are for first time customers, Does that mean that the other 20K can be for anyone?
Title: Re: SPG Consumer 30K Offer
Post by: YOSEF on July 18, 2011, 08:55:18 AM
Pay the hosting fees for referral rights?
Where's the dotted line, and how do you want the $$$?
I'd probably make enough off this one card in less than a week(edit: day) to pay for the year.
Title: Re: SPG Consumer 30K Offer
Post by: myb821 on July 18, 2011, 08:58:30 AM
he was just refering to the fact that while he was away for a day somone posted a thread asking ppl to pm him for a referal link to the 30k spg offer
Title: Re: SPG Consumer 30K Offer
Post by: YOSEF on July 18, 2011, 09:02:15 AM
When dan said that forum rule apply, he was referring to people trying to get referrals.
However, he added that "if someone was interested...", to which I responded.
Title: Re: SPG Consumer 30K Offer
Post by: aussiebochur on July 18, 2011, 09:54:11 AM
How long does it usually take for the stay credits to post?
Any way to have them posted manually?
To answer my own question, they posted within a couple days of first spend.

They don't post as stays per se, rather the stays required to next elite level just drops by 2. The difference being, don't count for stays toward free nights...
Title: Re: SPG Consumer 30K Offer
Post by: shach on July 18, 2011, 10:36:13 AM
Working on getting a public link, but in the meantime if you PM me your email address I can send you referral offer for the card.
10K SPG after first purchase, 20K SPG after spending $4,500 within 3 months.

just opened this card a month ago, is there anyway to still get this offer?
Title: Re: SPG Consumer 30K Offer
Post by: springles on July 18, 2011, 10:49:26 AM
just opened this card a month ago, is there anyway to still get this offer?
Send an SM, as long as you opened within the last 90 days they should match you to this offer.
Title: Re: SPG Consumer 30K Offer
Post by: Ergel on July 18, 2011, 10:53:07 AM
Pay the hosting fees for referral rights?
Where's the dotted line, and how do you want the $$$?
I'd probably make enough off this one card in less than a week(edit: day) to pay for the year.
+1
I am all for Dan making his money and I always use his links, but I don't think that the hosting fees are that great that he is losing money and needs the referrals to pay for them
Title: Re: SPG Consumer 30K Offer
Post by: twentie4hrs on July 18, 2011, 11:14:55 AM
Is this the best offer for spg points out there?

I seem to recall there being a 25k after first purchase a couple years ago and didnt know if that still existed?
TIA
Title: Re: SPG Consumer 30K Offer
Post by: springles on July 18, 2011, 11:16:57 AM
Is this the best offer for spg points out there?

I seem to recall there being a 25k after first purchase a couple years ago and didnt know if that still existed?
TIA
This is the best offer that they have had recently.  I doubt that there will be a better offer.  I think 30k after 4500 spent is better than 25k after $1 anyway but I guess for some people it isnt.
Title: Re: SPG Consumer 30K Offer
Post by: yaakov s on July 18, 2011, 11:17:58 AM
+1
I am all for Dan making his money and I always use his links, but I don't think that the hosting fees are that great that he is losing money and needs the referrals to pay for them
Its a nice way of saying get the ... out of my business . Which most people would agree is quite fair
Title: Re: SPG Consumer 30K Offer
Post by: Dan on July 18, 2011, 12:57:47 PM
+1
I am all for Dan making his money and I always use his links, but I don't think that the hosting fees are that great that he is losing money and needs the referrals to pay for them

Its a nice way of saying get the ... out of my business . Which most people would agree is quite fair
+1

The hosting fees are not free, they're a few thousand dollars a year.  I never claimed that I'm in the business of losing money but I don't think I'm being too outrageous by asking that people refrain from posting their own offers on this site.
Title: Re: SPG Consumer 30K Offer
Post by: myb821 on July 18, 2011, 01:02:24 PM
not at all hence when he posted that thread i made the comment that i did
Title: Re: SPG Consumer 30K Offer
Post by: Dan on July 18, 2011, 01:09:31 PM
not at all hence when he posted that thread i made the comment that i did
Appreciated :)
Title: Re: SPG Consumer 30K Offer
Post by: bruce on July 18, 2011, 01:53:39 PM
my wife just got the regular spg with the 10k bonus. If I sm them with this offer do you think  they will match?
Title: Re: SPG Consumer 30K Offer
Post by: springles on July 18, 2011, 01:55:57 PM
my wife just got the regular spg with the 10k bonus. If I sm them with this offer do you think  they will match?
They should as long as it was within 90 days but as always YMMV
Title: Re: SPG Consumer 30K Offer
Post by: AsherO on July 18, 2011, 03:15:24 PM
Does anyone have an offer code? I have a recent SPG as well.
Title: Re: SPG Consumer 30K Offer
Post by: Aben on July 18, 2011, 03:17:04 PM
Does anyone have an offer code? I have a recent SPG as well.
I did not see an offer code on the page.
Title: Re: SPG Consumer 30K Offer
Post by: shach on July 18, 2011, 03:48:05 PM
Does anyone have an offer code? I have a recent SPG as well.
I SM'd from one acct. here is the reply
Response (Prashant Saini_MR)     07/18/2011 10:38 AM
Hi *****,
I am glad to assist you.
I would like to share with you the information that your own Card has a very good promotional offer on it:
- New customers who join Starwood card will receive 25,000 Starpoints (10,000 for first purchase plus 15,000 points for $15,000 spend in first 6 months of membership).
- Bonus points will appear on your Starwood Preferred Guest statement 8-12 weeks
I see that 10,000 points have already been issued to your account and the remaining 15,000 points would be issued once the spend is met per the above. This is only 5,000 points less as compared to the new promotion.
Though we cannot apply the new promotion to an existing account, as a goodwill gesture, I have been able to add 5,000 Starpoints to your reward account and they would be credited to your guest account in 24-48 hours.
We appreciate your kind understanding and also if there is anything else that I can assist you with, please feel free to reply to my email.
I will be happy to assist you again.
Sincerely,

i tried again lets see what will be

 
Title: Re: SPG Consumer 30K Offer
Post by: shach on July 18, 2011, 03:50:21 PM
Does anyone have an offer code? I have a recent SPG as well.
on the other acct.


Response (Jitendra Punjabi)     07/18/2011 02:23 PM
Dear ******,
While we appreciate your interest in the offer you mentioned, please understand that this is an offer only for solicited non-Cardmembers.
I understand that this may be disappointing to you, but because many of our offers are targeted to specific types of Cardmembers, you can expect to see various promotions throughout the year for which you may be eligible.
Sincerely,
Jitendra Punjabi
Manager, Email Servicing Team

now i tried again with my regular "This is message is addressed to anyone besides "jitendra Punjabi" as she has consistently not shown herself as courteous as amex reps are known to be."
eventually it might help her to atart behaving ;D
 
Title: Re: SPG Consumer 30K Offer
Post by: springles on July 18, 2011, 04:17:16 PM
Here was my response to my SM to get matched.  My case is slightly different because I had contacted them previously asking to get matched to the old offer and they told me if there is a new offer they will match me and I asked them to note that on the account.

Hello [Springles' Dad],

Thank you for your email.

As a matter of good customer relations, we have issued the 30,000 points to your account. The points will transfer to Starwood within three to five days after your next statement closes.

We value your membership and look forward to serving you in the future.

Sincerely,

Dot Childs
Email Servicing Team
American Express Interactive Services
Title: Re: SPG Consumer 30K Offer
Post by: myb821 on July 18, 2011, 04:28:34 PM
Here was my response to my SM to get matched.  My case is slightly different because I had contacted them previously asking to get matched to the old offer and they told me if there is a new offer they will match me and I asked them to note that on the account.

Hello [Springles' Dad],

Thank you for your email.

As a matter of good customer relations, we have issued the 30,000 points to your account. The points will transfer to Starwood within three to five days after your next statement closes.

We value your membership and look forward to serving you in the future.

Sincerely,

Dot Childs
Email Servicing Team
American Express Interactive Services
30k extra points?
Title: Re: SPG Consumer 30K Offer
Post by: ashers on July 18, 2011, 04:44:40 PM
Can any of you post what YOU wrote in the SM?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on July 18, 2011, 04:46:28 PM
Update: I can now refer you for the SPG Consumer and Business cards with the 30K offer!

PM me your email address and please specify which offers you would like.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: smurf on July 18, 2011, 05:30:17 PM
@Ashero
Instead of an offer code why not get the email offer and include that in your sm saying that you were solicited?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: AsherO on July 18, 2011, 05:31:33 PM
@Ashero
Instead of an offer code why not get the email offer and include that in your sm saying that you were solicited?

Dan, what do you think? Please PM/email me an offer linky if you think it'll work.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: myb821 on July 18, 2011, 06:05:10 PM
got approved for both personal and biz!!!(and a hilton card) success!
Title: Re: SPG Consumer 30K Offer
Post by: springles on July 18, 2011, 06:52:50 PM
30k extra points?
I didnt even notice that it could be understood that way but I hope so.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: shach on July 18, 2011, 08:46:27 PM
@Ashero
Instead of an offer code why not get the email offer and include that in your sm saying that you were solicited?
did that. i'll wait and see
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: arie on July 18, 2011, 08:54:43 PM
PM me your email address and please specify which offers you would like.

cant you just copy/paste the url of the application and put it as a link here?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on July 18, 2011, 10:07:20 PM
Guys, please specify if you want a consumer and/or business referral.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Simcha89 on July 18, 2011, 10:25:53 PM
Here was my response to my SM to get matched.  My case is slightly different because I had contacted them previously asking to get matched to the old offer and they told me if there is a new offer they will match me and I asked them to note that on the account.

Hello [Springles' Dad],

Thank you for your email.

As a matter of good customer relations, we have issued the 30,000 points to your account. The points will transfer to Starwood within three to five days after your next statement closes.

We value your membership and look forward to serving you in the future.

Sincerely,

Dot Childs
Email Servicing Team
American Express Interactive Services

Dot is definitely the best rep answering emails
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on July 18, 2011, 10:28:55 PM
Dot is definitely the best rep answering emails
Which dept is she in?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Learner-Earner on July 18, 2011, 10:40:38 PM
Hey!

I was wondering if there is a bonus code associated with this because I referred my Friend yesterday for the 10k without the extra 20k. :(
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: springles on July 18, 2011, 11:01:33 PM
Which dept is she in?
I sent my SM to general inquiries.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: gozalim on July 18, 2011, 11:50:54 PM
I did the 30K offer last year, card is still open.
a) if  I close it now (or convert it to something else) can I apply for this immediately? or do I need to wait for 30 days?

b)a while back there where some guys here who reported getting FRd after opening a SPG business card. is that still an FR risk?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Deal Guy on July 19, 2011, 12:57:36 AM
I did the 30K offer last year, card is still open.
a) if  I close it now (or convert it to something else) can I apply for this immediately? or do I need to wait for 30 days?

b)a while back there where some guys here who reported getting FRd after opening a SPG business card. is that still an FR risk?
I have a friend that told me that he applies for new spg cards, even while his current one is open. He just leaves his SPG number blank. YMMV
 or perhaps create a new spg # and enter it into the application.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: AsherO on July 19, 2011, 02:10:26 AM
I did the 30K offer last year, card is still open.
a) if  I close it now (or convert it to something else) can I apply for this immediately? or do I need to wait for 30 days?

b)a while back there where some guys here who reported getting FRd after opening a SPG business card. is that still an FR risk?

I've successfully churned SPG with current cards open, I don't remember if I put my SPG number or not.

Any new Amex app is an F/R risk, I doubt it's specific to the SPG card (why would the SPG be any different?)
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: ashers on July 19, 2011, 06:23:28 AM
mom has 3 cards open
Alwaysleavs spg # blank and later calls to link it.
Never failed
Never got FR'd
Title: Re: SPG Consumer 30K Offer
Post by: Side incomer on July 19, 2011, 08:35:36 AM
I did not see an offer code on the page.
POID U563:0002
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: easy48 on July 19, 2011, 09:51:59 AM
Has anyone done a successful churn on this new offer yet?

Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on July 19, 2011, 10:30:51 AM
Has anyone done a successful churn on this new offer yet?


The offer just came out, so we won't know for a while still.
However I have churned many SPGs in the past and during last summer's 30K promo I think many others did as well.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: yehuda S on July 19, 2011, 11:33:08 AM
Working on getting a public link, but in the meantime if you PM me your email address I can send you referral offer for the card.

What does 'PM' mean?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on July 19, 2011, 11:41:17 AM
What does 'PM' mean?
Locate my post count.
Right under there are 3 icons.
Click on the right-most icon and send me a message.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on July 19, 2011, 11:45:01 AM
Just went through 10 pm's and not one person gave me the info I need.

Again, please PM me with:
-Your email address
-Which card do you want, the SPG consumer, the SPG business, or both.

Thanks!
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: bruce on July 19, 2011, 07:00:28 PM
I asked to match this offer (I just got approved for the standard 10k + 25k) Any suggestions how to respond?

Response (Jitendra Punjabi)     07/19/2011 03:04 PM
Dear xxxxx,

While we appreciate your interest in this offer, we are unable to apply it to your account, as it was not available at the time you applied for the card.

We regret the inconvenience this may cause.
Sincerely,

Jitendra Punjabi
Manager, Email Servicing Team
American Express Interactive Services
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: myb821 on July 19, 2011, 07:02:38 PM
try again
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: bruce on July 19, 2011, 07:22:09 PM
will i get the same lady. Is there any specific person to address it to?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: shidduch on July 19, 2011, 08:33:25 PM
the ikkar is constant hishtadlus and persistence.

Let us know if it works.  Also try calling them up as well.

Your successes will inspire countless other dansdealers.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: elikay on July 19, 2011, 08:40:40 PM
You sure sound like a shadchan!
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: MnM1130 on July 19, 2011, 10:21:43 PM
just got my second starwood card in the past few months (maybe 5 months or less) and its still open and i use it all the time... i applied last nite and yay got approved!!! so hope to c some nice points comin my way..
thank you!
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: smurf on July 19, 2011, 11:19:09 PM
What did you fill in? A new spg#? Left it blank?...
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: MnM1130 on July 20, 2011, 12:34:41 AM
What did you fill in? A new spg#? Left it blank?...
left it blank...
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: muttman on July 20, 2011, 12:39:55 AM
left it blank...

Did you change the address?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: MnM1130 on July 20, 2011, 01:11:17 AM
Did you change the address?
what address? my home address? well actually my other card is on a PO box address, and this one i did to my home address... maybe that makes a diff?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: muttman on July 20, 2011, 09:29:53 AM
what address? my home address? well actually my other card is on a PO box address, and this one i did to my home address... maybe that makes a diff?

It probably did, I'd love to try and churn my SPG but I'm just nervous about messing with amex as I don't have substantial documentation to back up my income
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: aussiebochur on July 21, 2011, 10:40:31 AM
If anyone is looking to match to this offer the best bet with SM is to Social Media.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: elikay on July 21, 2011, 12:04:56 PM
On the phone was a no go to get it matched. Unhelpful rep tells me its targeted, as I try to explain to her than anyone who gets a referral can get it ::) .
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: smurf on July 21, 2011, 07:53:27 PM
On the phone was a no go to get it matched. Unhelpful rep tells me its targeted, as I try to explain to her than anyone who gets a referral can get it ::) .
Weren't you targeted? ;)
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: bruce on July 25, 2011, 12:56:02 AM
Response (Jitendra Punjabi)     07/19/2011 03:04 PM
Dear xxxxx,

While we appreciate your interest in this offer, we are unable to apply it to your account, as it was not available at the time you applied for the card.

We regret the inconvenience this may cause.
Sincerely,

Jitendra Punjabi
Manager, Email Servicing Team
American Express Interactive Services

My question is when I try again do I reply to the same person or sm again from scratch. Any specific category to sm to?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: ashers on July 25, 2011, 07:25:14 AM
Just tried to apply for my 2nd card and got this msg

Thank You for applying for the Starwood Preferred Guest® Credit Card!

We're almost done...
Call us Now:

In order to provide you with an instant decision, we need to speak with you. We are available to assist you during our Hours of Operations: Monday-Friday 8AM to Midnight, Saturdays 9:30AM to 9PM, and Sundays 10AM to 9PM Eastern Time.

Please call us at 1-800-582-6471 to be connected directly to a Customer Care Professional who will provide you with a decision. To expedite your call, please refer to your individual tracking number. ****************.
Call Us Later:
If you are unable to speak with us now, print this page, and call us during our Hours of Operation. We will finalize your application when you call.

If we don't hear from you, we will attempt to contact you in the next 2-3 days.

 ??? ??? ??? ??? ??? ???
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Q274 on July 25, 2011, 07:46:28 AM
I just assisted two people (husband and wife) in applying for the gold card ( they don't have internet) and I got that message for both of them.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Aben on July 25, 2011, 07:58:19 AM
I just assisted two people (husband and wife) in applying for the gold card ( they don't have internet) and I got that message for both of them.
Sometimes they are afraid of fraud when a couple of applications are coming from the same IP address.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: ashers on July 25, 2011, 08:15:09 AM
I just assisted two people (husband and wife) in applying for the gold card ( they don't have internet) and I got that message for both of them.
did you actually call?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Q274 on July 25, 2011, 08:26:36 AM
I said the didn't have internet not that they don't have electricity ;-)

after they call I will report back and tell u what happens iyh
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: AsherO on July 25, 2011, 08:27:09 AM
Sometimes they are afraid of fraud when a couple of applications are coming from the same IP address.

+1, using multiple browsers resolves this issue.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: myb821 on July 25, 2011, 08:49:56 AM
I got the same thing last week I called and no prob they approved me instantly
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: shach on July 25, 2011, 09:12:12 AM
Response (Jitendra Punjabi)     07/19/2011 03:04 PM
Dear xxxxx,

While we appreciate your interest in this offer, we are unable to apply it to your account, as it was not available at the time you applied for the card.

We regret the inconvenience this may cause.
Sincerely,

Jitendra Punjabi
Manager, Email Servicing Team
American Express Interactive Services

My question is when I try again do I reply to the same person or sm again from scratch. Any specific category to sm to?


I address my questions to any one except for "Jitendra Punjabi" as she has shown herself not to live up to amex standard of customer courtesy. hey maybe it will help in the long run yet in this matter it didn't get me any further
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Smokey Joe Robinson on July 25, 2011, 10:08:21 AM
Just tried to apply for my 2nd card and got this msg

Thank You for applying for the Starwood Preferred Guest® Credit Card!

We're almost done...
Call us Now:

In order to provide you with an instant decision, we need to speak with you. We are available to assist you during our Hours of Operations: Monday-Friday 8AM to Midnight, Saturdays 9:30AM to 9PM, and Sundays 10AM to 9PM Eastern Time.

Please call us at 1-800-582-6471 to be connected directly to a Customer Care Professional who will provide you with a decision. To expedite your call, please refer to your individual tracking number. ****************.
Call Us Later:
If you are unable to speak with us now, print this page, and call us during our Hours of Operation. We will finalize your application when you call.

If we don't hear from you, we will attempt to contact you in the next 2-3 days.

 ??? ??? ??? ??? ??? ???
Had this with some of my people, they wanted to verify address etc. it happens when your address on file (public records, credit report) doesnt match up with the address you listed. They had to conference Chase Bank onto the call to verify his current address. Im sure this happens for other things as well although I have not come across a situation like that.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: flyingace on July 25, 2011, 12:08:15 PM
Is it possible to apply for the SPG and the Platinum using the two browser method? Or does the referral app need to be done on its own?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: MnM1130 on July 25, 2011, 12:45:01 PM
had the same thing.. called and got approved. they wanted to verify my address....
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Aben on July 25, 2011, 12:50:01 PM
Is it possible to apply for the SPG and the Platinum using the two browser method? Or does the referral app need to be done on its own?
It should work. I do not see why not.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: andrew on July 25, 2011, 01:46:45 PM
Just tried to apply for my 2nd card and got this msg
when did you cancel your first one?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: ashers on July 25, 2011, 02:43:25 PM
when did you cancel your first one?
I didnt.... :P
They just approved me for the second one
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: twentie4hrs on July 25, 2011, 02:43:30 PM
Do you need any special codes or RSVP's for this offer/
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on July 25, 2011, 02:58:47 PM
Do you need any special codes or RSVP's for this offer/
Nope, 30K is the offer.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: compddd on July 25, 2011, 03:30:49 PM
Dan if I email you for a referral link, how long does it last? I can't apply until August.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: springles on July 25, 2011, 03:42:38 PM
Nope, 30K is the offer.
only if you go through a referral for 30k.  Not the usual link.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: aryeh1 on July 25, 2011, 03:44:50 PM
I only have a  thosand dollar limit on this card. Can I make a payment of $3500 to raise my spending limit or this is a bad idea?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Yellow on July 25, 2011, 03:45:25 PM
Dan if I email you for a referral link, how long does it last? I can't apply until August.
Wondering the same thing. I can't apply yet. When does this end
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: smurf on July 25, 2011, 03:50:33 PM
from the email I got
Must be reffered by aug 10 and apply by the 22nd
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: aryeh1 on July 25, 2011, 04:05:21 PM
I only have a credit limit of $1000 how do I go about spending $4500?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: AsherO on July 25, 2011, 04:06:15 PM
I only have a credit limit of $1000 how do I go about spending $4500?

Whatever you do, don't prepay if you're not ready for an FR.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: smurf on July 25, 2011, 04:06:37 PM
Spend 1k and pay
Lather rinse and repeat.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on July 25, 2011, 04:08:34 PM
I only have a credit limit of $1000 how do I go about spending $4500?
The safest way is to make a purchase and then pay it back in middle of the month on amex.com or if you call them they can push through a payment the same day as the purchase instead of waiting a couple days to pay it online.

You can also prepay from your bank, but this is a known F/R trigger.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: compddd on July 25, 2011, 04:52:49 PM
Is it best to pay off all your CCs/Charge Cards in the middle of the month?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: smurf on July 25, 2011, 08:45:42 PM
Is it best to pay off all your CCs/Charge Cards in the middle of the month?
That depends on how much of your cl you're using. Sometimes it's best to pay mid-month so that to keep your utilization low.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: bubbles on July 25, 2011, 09:07:20 PM
The safest way is to make a purchase and then pay it back in middle of the month on amex.com or if you call them they can push through a payment the same day as the purchase instead of waiting a couple days to pay it online.

You can also prepay from your bank, but this is a known F/R trigger.

On amex.com it doesn't allow me to make a payment until my statement closes. Is there anything wrong with me making a payment using my banks bill pay before the statement closes or is that also a F/R trigger?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: springles on July 25, 2011, 09:49:16 PM
Applied and instantly approved. Thanks for the link Dan!
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: compddd on July 25, 2011, 10:23:57 PM
Has anyone applied for the consumer and business at the same time? Is it even possible?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: myb821 on July 25, 2011, 10:27:24 PM
yes and yes
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: compddd on July 25, 2011, 11:01:43 PM
9k spend would be a bitch to meet though in 3 months, likely to get FRed while doing it too.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: springles on July 25, 2011, 11:14:29 PM
9k spend would be a bitch to meet though in 3 months, likely to get FRed while doing it too.
Why? Only if you have a history of not using your cc that much.  Many people put 3k plus on their cc a month and with business cards some people put way more.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on July 26, 2011, 12:17:36 AM
On amex.com it doesn't allow me to make a payment until my statement closes.
That's not true.  As soon as a charge posts to your account you can go to pay now, enter in any amount up to your outstanding balance, and you can pay it right then.
If you call AMEX you can even pay for pending charges.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: smurf on July 26, 2011, 09:10:55 AM
@bubbles
Are you still in middle of your first billing cycle? That could be why you can't make the payment online try calling.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on July 26, 2011, 01:57:27 PM
These links are working now for the 30K offer:
http://www.dansdeals.com/go/starwood/
http://www.dansdeals.com/go/starwoodbusiness/

If you don't see the 30K offer than try another browser or clear your browser's cache/cookies or use incognito/in-private mode.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: chespeak2002 on July 26, 2011, 05:10:26 PM
The business 30K application is showing 10K+20K at front page, but once you click Continue, it'll revert back to the old 10K+15K offer, what's going on?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: smurf on July 26, 2011, 05:14:30 PM
Try clearing your cookies
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: andrew on July 26, 2011, 05:17:00 PM
1)Has anyone successfully closed their spg card recently and signed up again and got approved? please write  how long after closing did you apply 
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: chespeak2002 on July 26, 2011, 05:19:32 PM
Try clearing your cookies

I'm in IE "InPrivate" mode, so I don't think it's cookie issue. It's even showing 10K+15K at frontpage now.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Jkhein on July 26, 2011, 05:25:02 PM
The business applications have issues and have been told that Amex are working on it.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: AsherO on July 26, 2011, 05:25:32 PM
The business applications have issues and have been told that Amex are working on it.

All or just SPG?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Jkhein on July 26, 2011, 05:38:59 PM
All or just SPG?

SPG
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Aben on July 26, 2011, 05:51:50 PM
1)Has anyone successfully closed their spg card recently and signed up again and got approved? please write  how long after closing did you apply
I have an SPG card and I opened up a new account without closing the one that I had already and I was appoved.
I hope that I will get all the bonus points!
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on July 26, 2011, 06:12:40 PM
The business 30K application is showing 10K+20K at front page, but once you click Continue, it'll revert back to the old 10K+15K offer, what's going on?
From AMEX:
"We are currently experiencing some issues with our landing pages and applications for both the Consumer and Small Business Starwood Preferred Guest ® Limited Time Offer. We are working with our tech teams to update the language on the pages ASAP and will notify you when the fix has gone in. We apologize for any confusion or issues that this may cause. Importantly, Prospects who are approved for the offers will receive the 30k points if they qualify (this is just a text error on the pages). Thank you for your patience!"

Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on July 26, 2011, 06:15:26 PM
1)Has anyone successfully closed their spg card recently and signed up again and got approved? please write  how long after closing did you apply 
I've gotten 2 business SPGs simultaneously and got 10k for each no problem in the past.  Also did consumer and business SPG 30K last year successfully.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: juda on July 26, 2011, 06:43:17 PM
I've gotten 2 business SPGs simultaneously and got 10k for each no problem in the past.  Also did consumer and business SPG 30K last year successfully.
yah.
by amex ones you are around the table you can eat how much you want !! :D
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Smokey Joe Robinson on July 26, 2011, 07:32:01 PM
From AMEX:
"We are currently experiencing some issues with our landing pages and applications for both the Consumer and Small Business Starwood Preferred Guest ® Limited Time Offer. We are working with our tech teams to update the language on the pages ASAP and will notify you when the fix has gone in. We apologize for any confusion or issues that this may cause. Importantly, Prospects who are approved for the offers will receive the 30k points if they qualify (this is just a text error on the pages). Thank you for your patience!"
This may be the window needed for people who mistakenly applied through the wrong link etc
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: bathtub on July 26, 2011, 08:16:31 PM
I've gotten 2 business SPGs simultaneously and got 10k for each no problem in the past.  Also did consumer and business SPG 30K last year successfully.
Can I apply for the business card without having an official business?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: bathtub on July 26, 2011, 08:22:42 PM
I've gotten 2 business SPGs simultaneously and got 10k for each no problem in the past.  Also did consumer and business SPG 30K last year successfully.
Also, if churning, should I put in my SPG number?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Yellow on July 26, 2011, 09:07:29 PM
Can I apply for the business card without having an official business?
Yep just say its a sole propeitorship
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: shtickel on July 28, 2011, 12:44:37 PM
I just received 5,000 points in my account with a description of "SPG AX LOYALTY BONUS-ALL."
What could that be for? I recently had an approved referral, but he did not even receive his card yet and the terminology does not sound like it came from a referral. Would be nice to receive a pure "loyalty bonus" as well.
Thanks.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Swizard210 on July 28, 2011, 04:16:23 PM
Also, if churning, should I put in my SPG number?

I too am curious regarding this.  I want to apply for both the SPG Consumer and Business Card.  I just made an SPG account on the Starwood website, and was given a number.  Should I put this number on my applications?  On just one?  Both?  Neither?

Say I don't put it on any application, will I end up with 3 accounts and then be able to merge them?

Lastly,  Thanks to Dan, since this past March 2011, I have successfully gotten a Delta Skymiles Gold Card, Platinum Card, and Premier Reward Gold Card.  All are still active (though I am planing on canceling them).  I want to ideally apply for the SPG Consumer, SPG Business, and Gold Business in the next week or so.  I am becoming rather apprehensive with all this F/R Talk.  Do you think I will be fine if I go through with it?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: compddd on July 28, 2011, 08:50:11 PM
I'm curious too. Did you do a double browser app for the Business and Consumer last year Dan? Did you leave the SPG account number field blank?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: compddd on July 29, 2011, 04:02:33 PM
So is the consenus to put the same Starwood account number everytime you apply for a SPG or to leave it blank?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Swizard210 on July 30, 2011, 04:10:07 PM
I too am curious regarding this.  I want to apply for both the SPG Consumer and Business Card.  I just made an SPG account on the Starwood website, and was given a number.  Should I put this number on my applications?  On just one?  Both?  Neither?

Say I don't put it on any application, will I end up with 3 accounts and then be able to merge them?

Lastly,  Thanks to Dan, since this past March 2011, I have successfully gotten a Delta Skymiles Gold Card, Platinum Card, and Premier Reward Gold Card.  All are still active (though I am planing on canceling them).  I want to ideally apply for the SPG Consumer, SPG Business, and Gold Business in the next week or so.  I am becoming rather apprehensive with all this F/R Talk.  Do you think I will be fine if I go through with it?  Should I cancel 1 or more of the cards prior to applying?  If so which ones?  Should I try to get a retention before canceling and push my applying for the SPG close to the deadline (8/22/11)?

If there is any further information you may want to know to better give me your evaluation, please do ask. (Modified version of my original post.)

I'd really appreciate it if someone could address my earlier post.  I was hoping to apply for the cards today or tomorrow (sooner the better).  Thank you!
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Swizard210 on July 31, 2011, 08:08:50 PM
I just applied for both the SPG Consumer and Business using the 2 Browser Trick.  I got pending decisions on both.  So I called 1-800-582-6471, and the representative just approved both applications, no questions asked.  I didn't put in my SPG number on either application, so we'll see what happens in regards to that.  Maybe they'll give me two new accounts and then I'll merge them with my original after I get the promotional points?

Anyway, thank you, Dan!
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: skyguy918 on August 02, 2011, 10:29:01 PM
I recently signed a relative up for the SPG consumer with a 10k referral bonus from my account, and now I'm having trouble getting her matched to the 30k offer. Several rejections via SM to cobrand rewards (even 2 from one CSR) and one over the phone. They all say, different promotions for different times. My most recent attempt is an SM to social media facebook. We'll see if that works.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: springles on August 03, 2011, 11:50:42 PM
I had the original offer of 15k and 10k after $15k spent in 6 months. Then after I had spent 5000+ in 2 months I SM'd and asked them to match to the new 30k offer which they said ok to and gave me the additional 15k right away.  Do you think there is any chance that I will get the 10k if I reach the 15k spend threshold within 6 months too?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: gozalim on August 04, 2011, 12:33:41 AM
I had the original offer of 15k and 10k after $15k spent in 6 months. Then after I had spent 5000+ in 2 months I SM'd and asked them to match to the new 30k offer which they said ok to and gave me the additional 15k right away.  Do you think there is any chance that I will get the 10k if I reach the 15k spend threshold within 6 months too?
you got 15K after 1st purchase? not 10K? (usually it's 10 after 1st purchase and 15 after $15K) in which case they should have matched you 20K not 15.

in answer to your question, IME you will get the (2nd) bonus, but obviously not by calling to ask for it. it should post on its own
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: springles on August 04, 2011, 11:07:06 AM
you got 15K after 1st purchase? not 10K? (usually it's 10 after 1st purchase and 15 after $15K) in which case they should have matched you 20K not 15.
You're right, my mistake.  I got 10k after $1 and then they matched me by giving me 20k after $4500 spent.
in answer to your question, IME you will get the (2nd) bonus, but obviously not by calling to ask for it. it should post on its own.
So I should continue trying to spend the $15k.  It is going to take some effort and if I wasnt getting the 15k bonus I wouldnt get close but if there is a chance I can still get the 15k then I will try.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: gozalim on August 04, 2011, 11:59:17 AM
So I should continue trying to spend the $15k.  It is going to take some effort and if I wasnt getting the 15k bonus I wouldnt get close but if there is a chance I can still get the 15k then I will try.
i haven't had experience with SPG in particular, but with other cards where stuff was added as an 'adjustment' the underlying promo stayed the same.
if you wannt to verify; look how the 20k are labeled, as well as call amex and ask (without mentioning any matching or anything) to just tell you what your signup/spend bonus is.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Hudi on August 05, 2011, 03:16:13 PM
I just applied for the SPG Consumer Amex yesterday while simultaneously upgrading a card to HH AMEX for 60,000 points. Got approved for the HH instantly but I didn't get an instant response about the SPG card. The app status still says "In progress" Is it worth it to call and ask to push it through or wait it out for their decision?

P.S I have an SPG Business already open for 2 years and I opened and closed a spg consumer card 2 years ago.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: gozalim on August 10, 2011, 05:42:41 PM
got declined for this
Quote
Thank you for your recent application for the Starwood Preferred Guest Business Credit CardSM from American Express.  It is our pleasure to service your request for an American Express card.
 
Regrettably, we are canceling this application.  You currently have the maximum number and type of American Express products we allow.
 
An important notice concerning your rights is included.  The creditor is American Express Bank, FSB
I currently have 2 open personal (1 spg 1 other) and 2 open business (as well as 2-3 closed cards total)

1)anyone ever get this? can i close some existing cards and get approved?
2) is it possible they didn't even do a Credit pull?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: gozalim on August 10, 2011, 09:30:49 PM
Update: I hit my personal max. If I close a biz card he will send it to recon.
I have a personal I would prefer to close. What's the chance that will be enough?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: MnM1130 on August 11, 2011, 12:10:50 AM
is it weird that when i applied for my starwood card with 30k bonus, no spg number with that, and an already open starwood card- that they wud combine my spg account? On my spg account i have "Earn    +10000    08/05/2011    SPG AX 1ST PURCHASE (AX)" and that must be from spending on my new card...?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on August 11, 2011, 09:52:24 AM
is it weird that when i applied for my starwood card with 30k bonus, no spg number with that, and an already open starwood card- that they wud combine my spg account? On my spg account i have "Earn    +10000    08/05/2011    SPG AX 1ST PURCHASE (AX)" and that must be from spending on my new card...?
Nope that makes sense for them to try and combine it.
So you have 2 of the same SPG card currently open or you have a consumer and business card currently open?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: MnM1130 on August 11, 2011, 10:54:51 AM
Nope that makes sense for them to try and combine it.
So you have 2 of the same SPG card currently open or you have a consumer and business card currently open?
2 the same cards.... personal cards.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on August 11, 2011, 11:25:47 AM
2 the same cards.... personal cards.
Nice, I guess that's confirmation that the current deal is churnable.
They didn't ask why you wanted 2 of the same card open at the same time?
I take it you didn't spend the $4,500 yet?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: MnM1130 on August 11, 2011, 11:38:10 AM
Nice, I guess that's confirmation that the current deal is churnable.
They didn't ask why you wanted 2 of the same card open at the same time?
I take it you didn't spend the $4,500 yet?

they dint ask me anythin.. and its not like im approved every day for things...
and no i didnt spend the 4500 yet- still tryin to find a good way how....
the points posted 3 days after i spent my first spending- i NEVER had that before.... im wonderin if its the points from last time that they credited to me manually... but who knows.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: bubbles on August 11, 2011, 11:42:41 AM
Nice, I guess that's confirmation that the current deal is churnable.
I know you don't always buy into what the CSR says but when I tried matching for the spg I got awhile ago they told me it's for new accounts only but if I wanted I could apply for another one and get the bonus without cancelling my old card. Never did end up applying tho.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on August 11, 2011, 11:42:54 AM
they dint ask me anythin.. and its not like im approved every day for things...
and no i didnt spend the 4500 yet- still tryin to find a good way how....
the points posted 3 days after i spent my first spending- i NEVER had that before.... im wonderin if its the points from last time that they credited to me manually... but who knows.
Points from last time?  Did you not get the signup bonus for your first SPG card?
Bonus points can post before the statement closes, so 3 days after a first purchase would make perfect sense.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Mocha on August 11, 2011, 11:50:20 AM
hmm this arises and interesting point. I applied for my wife back when it was 10k first purchase and then 15 after 15k in spending. Called them to match to this one and they said jump in the lake...maybe I could reapply while she still has this one open...?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: MnM1130 on August 11, 2011, 02:13:01 PM
Points from last time?  Did you not get the signup bonus for your first SPG card?
Bonus points can post before the statement closes, so 3 days after a first purchase would make perfect sense.
a few months ago i got a starwood card and i never got my points and i desp needed them- so they added it to my account manually. But i guess its from this time- which is kinda nice and fast!
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on August 11, 2011, 02:32:43 PM
a few months ago i got a starwood card and i never got my points and i desp needed them- so they added it to my account manually. But i guess its from this time- which is kinda nice and fast!
It shouldn't have taken a few months to post, so I'd assume these points are from the new card.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Mocha on August 11, 2011, 04:23:37 PM
When logging in to my wife's Amex Starwood account online it seems that the referral deadline has been extended from August 10th to August 18th.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: judd on August 14, 2011, 04:25:18 PM
i canceled both spg (bus & pers) cards about 2 months ago
i applied and got approved for both w/ this promo
will i have a problem getting the points b/c of my previous cards?   
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: smurf on August 14, 2011, 05:20:54 PM
i canceled both spg (bus & pers) cards about 2 months ago
i applied and got approved for both w/ this promo
will i have a problem getting the points b/c of my previous cards?
YMMV
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: ticketmaster on August 14, 2011, 05:32:20 PM
i just got approved for spg how do i find out my login info?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: yehuda S on August 15, 2011, 09:37:25 AM
Did anyone have success applying for the personal and business?

I used the 3 browser method and was approved for the personal but not the business.
When I called up they informed me that since I already got approved for the personal the business was denied.

I asked him to reconsider but he said he can't and I can try again in 90 days.

Is there anything I can do?

Thanks
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: elikay on August 15, 2011, 09:41:34 AM
Once you receive the card, go to Americanexpress.com/activate; at the end of the process it will let you create a login profile.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: ticketmaster on August 15, 2011, 10:36:21 AM
Once you receive the card, go to Americanexpress.com/activate; at the end of the process it will let you create a login profile.

I have my amex login how can I get in to see my SPG balance.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: yehuda S on August 15, 2011, 11:49:10 AM
Did anyone have success applying for the personal and business?

I used the 3 browser method and was approved for the personal but not the business.
When I called up they informed me that since I already got approved for the personal the business was denied.

I asked him to reconsider but he said he can't and I can try again in 90 days.

Anyone have any advice here? I feel that the longer I wait the less chance I have.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: judd on August 15, 2011, 11:50:17 AM
what is ymmv?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: BrooklynCPA on August 15, 2011, 12:15:38 PM
I would like to refer a friend someone to this 30K offer so I can get the referral bonus. When I send a referral email from my account they are only getting the old 25K offer. Is there a way I can refer someone to this 30K offer????
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: youthink on August 15, 2011, 09:45:08 PM
I already have an active consumer and business Starwood cards. Applied for the consumer and got this response after 5 days:

"Regrettably, we are canceling this application.  You currently have the maximum number and type of American Express products we allow."

maximum?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: judd on August 16, 2011, 07:30:21 AM
YMMV
what does ymmv mean?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Yellow on August 16, 2011, 11:16:56 AM
what does ymmv mean?
your mileage may vary
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: gozalim on August 16, 2011, 01:48:52 PM
I already have an active consumer and business Starwood cards. Applied for the consumer and got this response after 5 days:

"Regrettably, we are canceling this application.  You currently have the maximum number and type of American Express products we allow."

maximum?
i got the same thing. i called and they told me that they have a personal max for each customer (credit based, maybe?) how many different accounts you can have open. I closed one of my existing accounts and called back, now they sent the application to reevaluate. currently pending.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: clownaparte on August 17, 2011, 06:40:17 PM
I already have an active consumer and business Starwood cards. Applied for the consumer and got this response after 5 days:

"Regrettably, we are canceling this application.  You currently have the maximum number and type of American Express products we allow."

maximum?

I got the same during last year's bonus when I applied for my father. He had 6 active Amex accounts with him as primary account holder at the time.
Would you mind sharing with us how many active Amex accounts you have? (Obviously if you feel it's too personal, feel free not to answer!)
Anyone else want to share how many accounts they had when getting such a notice?
Also, FWIW I recall they wrote that such a decision did NOT result in a hard pull...
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: gozalim on August 17, 2011, 07:39:40 PM
I got the same during last year's bonus when I applied for my father. He had 6 active Amex accounts with him as primary account holder at the time.
Would you mind sharing with us how many active Amex accounts you have? (Obviously if you feel it's too personal, feel free not to answer!)
Anyone else want to share how many accounts they had when getting such a notice?
Also, FWIW I recall they wrote that such a decision did NOT result in a hard pull...
they told me the max is a personal limit, per customer.  also that there was no credit pull (until the reevaluation)
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: aryeh1 on August 17, 2011, 11:40:33 PM
what does ymmv mean?

You Make Me Vomit



 any other good ones?
Title: SPG AMEX Consumer And Business 30K Offer
Post by: yossi4k on August 17, 2011, 11:56:48 PM
Your Mooching May Vary
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: lrgfc on August 19, 2011, 12:02:10 AM
i canceled my SPG consumer card and do a duo application of both consumer and business cards again. got both approval instantly.
Because I do not have bussiness SPG before, so it guarantees that I would at least got 30K bonus for business one??
Or both cases YMMV?
kinda confused. Hope I can get at least one 30K offer.....
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: clownaparte on August 19, 2011, 02:29:42 PM
i canceled my SPG consumer card and do a duo application of both consumer and business cards again. got both approval instantly.
Because I do not have bussiness SPG before, so it guarantees that I would at least got 30K bonus for business one??
Or both cases YMMV?
kinda confused. Hope I can get at least one 30K offer.....

You should definitely get the business bonus.
I don't know about the consumer...
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: lrgfc on August 19, 2011, 02:31:50 PM
You should definitely get the business bonus.
I don't know about the consumer...

thank..that s what I thought.  keep fingers crossed. 8)
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: clownaparte on August 19, 2011, 02:57:53 PM
thank..that s what I thought.  keep fingers crossed. 8)

Keep us posted...
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: aryeh1 on August 19, 2011, 03:24:22 PM
How do i access my spg acct ? i dont know what my spg rewards acct # is.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on August 19, 2011, 03:30:37 PM
i dont know what my spg rewards acct # is.
its printed on your amex statement.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: aryeh1 on August 19, 2011, 03:32:03 PM
its printed on your amex statement.
thanks just realized
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: lrgfc on August 19, 2011, 03:40:53 PM
Keep us posted...

I will. I hope I can get both 30K . 8)
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: lrgfc on August 19, 2011, 03:42:52 PM
i rescreen the forum again. the guy successfully churn SPG did not mention whether he used the same SPG acc# or not. Anyone has an idea?
I use the same one. Hope it is not the issue......
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: txtmax4 on August 23, 2011, 12:28:32 AM
Links are still active...
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on August 23, 2011, 12:34:18 AM
Links are still active...
Should work as long as its active.  Maybe they'll wait for midnight PDT.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: TC610 on August 24, 2011, 09:57:30 AM
I applied for both using the 3BM method.  Got pending approval for both because I moved about 8 days before I applied.

Oddly enough, a simple phone call in to AMEX got me instantly approved for the SPG Business card.  However, I'm still running through hoops of sending in credit card statements, utility bills, etc. to AMEX to get the SPG Personal card approved.  I have *NO* idea why I'm being sent through two different worlds for this, but someday I will get the personal card approved as well.

[/quote]
Anyone have any advice here? I feel that the longer I wait the less chance I have.

Did anyone have success applying for the personal and business?

I used the 3 browser method and was approved for the personal but not the business.
When I called up they informed me that since I already got approved for the personal the business was denied.

I asked him to reconsider but he said he can't and I can try again in 90 days.

Is there anything I can do?

Thanks

Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: lrgfc on August 24, 2011, 02:00:33 PM
I applied for both using the 3BM method.  Got pending approval for both because I moved about 8 days before I applied.

Oddly enough, a simple phone call in to AMEX got me instantly approved for the SPG Business card.  However, I'm still running through hoops of sending in credit card statements, utility bills, etc. to AMEX to get the SPG Personal card approved.  I have *NO* idea why I'm being sent through two different worlds for this, but someday I will get the personal card approved as well.


Did anyone have success applying for the personal and business?

I used the 3 browser method and was approved for the personal but not the business.
When I called up they informed me that since I already got approved for the personal the business was denied.

I asked him to reconsider but he said he can't and I can try again in 90 days.

Is there anything I can do?

Thanks


Just let reps call bank and everything will be worked out.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: TC610 on August 24, 2011, 06:34:11 PM

Just let reps call bank and everything will be worked out.

I tried that and my bank refused to cooperate with AMEX. 
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: clownaparte on August 25, 2011, 05:02:25 PM
I tried that and my bank refused to cooperate with AMEX.

It may be time for you to reconsider your relationship with your bank...
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: juda on August 25, 2011, 05:17:29 PM
do i need to see on the link the 30k offer cuz i dont see anything there
only the reg one ???
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: irleetnoob on August 25, 2011, 07:56:55 PM
do i need to see on the link the 30k offer cuz i dont see anything there
only the reg one ???

Please read the rest of the thread to show some effort before you ask questions :) FYI, the deal officially ended this last Monday 8/22.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Ez on August 30, 2011, 11:27:22 PM
I applied the 1'st time for Amex cards on June 21'st, for the Starwood & Premier rewards gold, (Of course through Dan's links, like i always do)

They send me letters on both asking me for an official letterhead from my bank confirming my address, which i sent them, then again, i received letters they can't verify my banker's signature, so i should have my banker call them from her "official" place of work. finally i got approved now.

Of course, i called them asking for the 30,000 points offer instead of the 25,000, (at the time i applied it wasn't even available then)

The rep made me sound like i'm asking her to give me the brooklyn bridge for free, but in the end she did me the biggest favor to send it for an investigation on how i ended up with this promo instead of that.

But she also revealed to me the code for the 30K promo, which i would like to share here:
U522:0001

Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: josh nyc on September 01, 2011, 12:52:45 PM
But she also revealed to me the code for the 30K promo, which i would like to share here:
U522:0001

applied through dd link prior to 8/22 csr asked me for code above and said offer was only solicited for non-card members (no amex cards AT ALL at time of application) supervisor refused to match any starwood offers and said best can do is 3k goodwill and if i spend 15g in 6 months theyll give 15k. i did receive 10k first purchase bonus
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on September 01, 2011, 12:54:00 PM
applied through dd link prior to 8/22 csr asked me for code above and said offer was only solicited for non-card members (no amex cards AT ALL at time of application) supervisor refused to match any starwood offers and said best can do is 3k goodwill and if i spend 15g in 6 months theyll give 15k. i did receive 10k first purchase bonus
If you PM me your name, address, and date you applied for the card (if you remember) I will past it onto my contact at AMEX who is investigating why some people aren't being told they aren't getting 30K.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: DovidR on September 02, 2011, 10:21:41 AM
In July, I applied for and received the starwood consumer card. In mid august, I nabbed the business one as well.
I called to verify that I had the promotion on the consumer card and they said I didn't.
After 4 phone calls and a Secure Message, they granted me 3,000 points for my trouble and said I have the $4,500 promo on my account and the $15,000 spend    ;D

I then asked to verify that my business card has the 4500 spend promo. Apparently, I have no promos on the business card whatsoever  :o 

She said she'll set up an inquiry.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: compddd on September 02, 2011, 11:04:56 AM
If I applied using the 30k link and got denied for the SPG personal, and then I manage to get it approved through recon will I still get the 30k?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on September 02, 2011, 01:14:59 PM
If I applied using the 30k link and got denied for the SPG personal, and then I manage to get it approved through recon will I still get the 30k?
Yes.

In July, I applied for and received the starwood consumer card. In mid august, I nabbed the business one as well.
I called to verify that I had the promotion on the consumer card and they said I didn't.
After 4 phone calls and a Secure Message, they granted me 3,000 points for my trouble and said I have the $4,500 promo on my account and the $15,000 spend    ;D

I then asked to verify that my business card has the 4500 spend promo. Apparently, I have no promos on the business card whatsoever  :o 

She said she'll set up an inquiry.
They've had issues for some people and it's being corrected as we speak.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: DovidR on September 09, 2011, 12:37:22 PM
Yes.
They've had issues for some people and it's being corrected as we speak.

I sent a SM, here's their response:


Response (Sonya Robinson)     09/09/2011 10:54 AM
Hi David RXXXXXX,

I’m sorry for any inconvenience this matter may have caused you.

Please note, bonus promotions are for targeted individuals only and if you are not targeted for an offer; then you would not be eligible for the promotional points. I regret to say that we are not able to apply promotions to Card accounts.

A letter was mailed out on 09/06/2011 concerning your inquiry and it should be received shortly.

Our Starwood Customer Service department letter states: that they were unable to confirm that you were solicited for a better promotional offer and they are requesting that you forward a copy of the solicitation with your name and billing address printed on it to:

American Express

P.O. Box 297814

Ft. Lauderdale, Fl. 33329-9784

Upon receipt of this information, they will be glad to further reach this offer for you.
Sincerely,

Sonya Robinson
Email Servicing Team

 >:(

Help!
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on September 09, 2011, 01:30:26 PM
Send an SM via americanexpress.com/messagecenter to social media.  Address it to Dear Courtney and tell her the problems you (and others) have been having with the spg 30k offer you signed up for during the recent public (NON-TARGETED) promotion for the card.

And keep us posted!
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Jimbob on September 09, 2011, 06:25:31 PM
Send an SM via americanexpress.com/messagecenter to social media.  Address it to Dear Courtney and tell her the problems you (and others) have been having with the spg 30k offer you signed up for during the recent public (NON-TARGETED) promotion for the card.

And keep us posted!


What time does Courtney work? (I.E. - When is the best time to SM her?)
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: DovidR on September 10, 2011, 09:40:10 PM
Send an SM via americanexpress.com/messagecenter to social media.  Address it to Dear Courtney and tell her the problems you (and others) have been having with the spg 30k offer you signed up for during the recent public (NON-TARGETED) promotion for the card.

And keep us posted!

I addressed an SM "Dear Courtney" on Friday, awaiting a response.

Meanwhile, I naively thought I might be able to fix this by phone. Customer service sent me to new accounts. New Accounts told me that I should call customer service. Upset that the folks at Amex don't seem to know what the blank they are doing, I demanded the retention department's number. I called... and they said I reached Consumer Retention and I should call Business Retention. Business retention tells me that there was no such non-targeted promotion for business cards, the promo was only for the Consumer Card.
And to top it all off, I got a letter today:

"This letter is regarding your Sheraton Starpoints Credit Card from American Express. We have researched our records and were unable to confirm that you were solicited for a better promotional offer. If you would like us to proceed with our research, please send us a copy of the solicitation you received.... Upon receipt of this information, we will be glad to research your claim.... If we can be of further assistance, please contact us at the telephone number located on your statement..."

It doesn't seem to matter that I told them over and over again, in writing and by phone, that the offer was non-targeted.

Are the Amex folks usually this inept?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on September 10, 2011, 10:05:09 PM
Keep us posted when she sends you a response.  I'm very curious.
I'm also in communication with another AMEX dept. which is still investigating the whole situation.  It seems like this has somehow gotten entangled with the whole targeted codes problem even though this was a public offer.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: DovidR on September 10, 2011, 11:34:30 PM
Meanwhile, is there a way I can prove to amex that they ran the promotion for the business card?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on September 10, 2011, 11:48:17 PM
What exactly is your rush?  You can't give Courtney some time to respond?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: DovidR on September 11, 2011, 08:55:03 AM
You're right; I'm soooo meshugah from this and not thinking clearly.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: DovidR on September 13, 2011, 04:36:43 PM
Courtney responded:

Good morning David,

I'd like to take a look into this for you but I need more information. We had several different promotions for the Starwood Business Card. Can you please provide the Bonus ID? The spend will need to be met as well before any points can be issued.


I then responded to Courtney, saying it was non-targeted. I gave her the details (spend, bonus, time alloted, expiration) and told her that I don't know the code for the business card but I know that the consumer code is U522:0001

Now we wait and see....
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: DovidR on September 13, 2011, 07:31:33 PM
Mystery solved - for me anyway.

She said that the offer was strictly for online applicants, not for application by phone. She said she doesn't know why the rep promised it, but - when I reach the spend - I should contact her again and she'll give me the 20K.

After 6 phone calls and an equal number of SMs, it was nice to finally get a competent rep who can give me an explanation.

I wish I could get something for my trouble, but... guess I'll just have to be happy I got anything at all.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on September 13, 2011, 08:26:19 PM
Mystery solved - for me anyway.

She said that the offer was strictly for online applicants, not for application by phone. She said she doesn't know why the rep promised it, but - when I reach the spend - I should contact her again and she'll give me the 20K.

After 6 phone calls and an equal number of SMs, it was nice to finally get a competent rep who can give me an explanation.

I wish I could get something for my trouble, but... guess I'll just have to be happy I got anything at all.
::) ::) ::) ::) ::) ::) ::) ::) ::)
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: clownaparte on September 15, 2011, 01:02:53 AM
Mystery solved - for me anyway.

She said that the offer was strictly for online applicants, not for application by phone. She said she doesn't know why the rep promised it, but - when I reach the spend - I should contact her again and she'll give me the 20K.

After 6 phone calls and an equal number of SMs, it was nice to finally get a competent rep who can give me an explanation.

I wish I could get something for my trouble, but... guess I'll just have to be happy I got anything at all.

I have not yet contacted Dear Courtney, but I am in a similar situation. I applied for the business card by phone (had trouble online) and confirmed three times with the rep that I would be receiving the 30k promo. When I called (On 9/1) to ask why the points had not posted, I was told they could not find such an offer for the business card - they only ever had such an offer with the consumer card. I tried explaining until I was blue in the face. The rep spoke to multiple(? - supposedly) departments and said no one could find such a promo for the business card. I kept demanding that they listen to my recorded phone call, where they would hear the agent confirm the offer details to me three times. I was finally transferred to a supervisor, who told me that they would investigate and would indeed listen to the recorded phone call. he told me that he was going on vacation until the 12th, and that I would hear from him by the 15th when they completed the "investigation". He gave me his employee number as well. Tomorrow (technically, today) is the 15th, so I am expecting a call. If I don't get one, I will both try to call him and reach out to "Dear Courtney"...

BTW, calling your state senator may work, but it might also fast-track you for an FR...
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on September 15, 2011, 01:30:32 AM
I tell Courtney that a bunch of people that applied through my DD links have been wronged and she said to have them contact her but it turns out that those that were wronged didn't seem to have actually used the DD link...
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: clownaparte on September 15, 2011, 09:25:05 AM
I tell Courtney that a bunch of people that applied through my DD links have been wronged and she said to have them contact her but it turns out that those that were wronged didn't seem to have actually used the DD link...

I don't know if everyone who was wronged applied by phone - I did because I had issues with this particular online application. Otherwise of course I'd prefer to use your links; why shouldn't you get something out of it? In fact, I more recently applied (and was approved) for both the Citi AA Visa and the Citi TYP using your links (and two browsers). There is l'chatchila and there is b'dieved...
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: DovidR on September 15, 2011, 10:38:57 AM
I tell Courtney that a bunch of people that applied through my DD links have been wronged and she said to have them contact her but it turns out that those that were wronged didn't seem to have actually used the DD link...
Dan, I had a difficult time with the consumer card as well, and I used your link for that one.
They gave it to me in the end with an extra 3K, but it was a hassle.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: APoshiterYid on September 18, 2011, 06:54:38 PM
Hey, does anyone have a SS/PDF of the 30k offer? Thanks!
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: DovidR on October 02, 2011, 08:24:55 AM
Dan, Courtney came through; the points posted to my account.

yasher koach for all your assistance.
And thank you for all the valuable information, teaching us how to squeeze value out of every dollar and making life a little more comfortable. 8)
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: smart brit on October 04, 2011, 02:52:05 AM
hi i applied for the business spg and consumer spg for me and my wife through dd and met the spending threshold a while ago and i didn't see the 20k bonus points post yet should i be worried and send them a sm or call? Or i should wait until 8 weeks passes by?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: DovidR on October 04, 2011, 06:14:05 AM
Sounds to me like you are already worried.
Any reason to not send an SM?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: theduke on October 04, 2011, 09:42:32 PM
Anyone have a screenshot of the 30 k offer i applied online through the link but they only gave me 10 k i even sent a sm to them and they said i am not eligible for the 30 k, any ideas?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on October 04, 2011, 09:47:09 PM
Anyone have a screenshot of the 30 k offer i applied online through the link but they only gave me 10 k i even sent a sm to them and they said i am not eligible for the 30 k, any ideas?
When did you apply?

Send an SM via americanexpress.com/messagecenter to social media.  Address it to Dear Courtney and tell her the problems you (and others) have been having with the spg 30k offer you signed up for during the recent public (NON-TARGETED) promotion for the card.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: bubbles on October 04, 2011, 09:56:06 PM
Anyone have a screenshot of the 30 k offer i applied online through the link but they only gave me 10 k i even sent a sm to them and they said i am not eligible for the 30 k, any ideas?

dumb question but you did meet the spend requirements right?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: theduke on October 04, 2011, 10:58:38 PM
i applied before the aug 22 deadline and i spent over 5 k, i emailed courtney and i guess ill wait for her reply.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: theduke on October 05, 2011, 05:44:53 PM
I received a reply from courtney saying that i don't have any promo on my account. The only reason I applied for this card was for this promo. Does anybody have a screenshot of the offer?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on October 05, 2011, 05:48:21 PM
I received a reply from courtney saying that i don't have any promo on my account. The only reason I applied for this card was for this promo. Does anybody have a screenshot of the offer?
Tell her you again that you applied during the 30k public promo for spending $4,500 and there's no reason that the promo shouldn't be on your account.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: theduke on October 05, 2011, 06:03:24 PM
Hi,
trying my luck again ???
Is there anybody out there with proof of the offer so I can get through this quicker?
I want to go on a trip this winter and im trying to rack up points...
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: MnM1130 on October 05, 2011, 06:05:02 PM
Hi,
trying my luck again ???
Is there anybody out there with proof of the offer so I can get through this quicker?
I want to go on a trip this winter and im trying to rack up points...
I have the ad in the email dan sent to me to sign up... you want that? i mean it says it straight out there...
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: theduke on October 05, 2011, 06:40:59 PM
def if you can send it to me
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: smart brit on October 05, 2011, 08:15:19 PM
just got my sm response saying that i should send them the bonus id because it was a targeted offer i'm really mad at amex now i applied for personal business and for my wife and i even had to go through bh succsefuly a fr with them and now they are botching me up on this spg
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on October 05, 2011, 08:26:10 PM
Courtney told you it was a targeted offer??
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: smart brit on October 05, 2011, 08:45:28 PM
hi dan i didnt sm courtney yet i just got my sm for mr saying it was a targated offer and nothing on my application
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Chaikel on October 06, 2011, 04:43:20 PM
Dan did you get a response to your tweet?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: theduke on October 06, 2011, 05:40:38 PM
I wrote back to her and she offered me a 5 k bonus for my inconvenience then i sent her an email showing the offer was a valid offer and now she wrote back that she is looking into it and will get back to me...
still waiting....
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on October 06, 2011, 05:43:26 PM
I wrote back to her and she offered me a 5 k bonus for my inconvenience then i sent her an email showing the offer was a valid offer and now she wrote back that she is looking into it and will get back to me...
still waiting....
Nice, post a comment here: http://www.dansdeals.com/archives/15317
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: smart brit on October 06, 2011, 08:20:33 PM
kind of interesting from amex no response and on the email they wrote 10 hours i hope courtney will offer me too 5k bonus spg points but first and foremost i would like to have my 20k points
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: theduke on October 06, 2011, 08:46:37 PM
Sorry let me clarify, at first she was willing to offer a 5 k bonus but I did not agree and said I would rather get all the points I was supposed to get so she wrote back that she is looking into it...
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: smart brit on October 06, 2011, 11:48:38 PM
once she gives the 20k to u go on and be greedy and ask for the 5k bonus for going through the pain on a simple matter
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: nonu on October 07, 2011, 01:56:33 AM
I applied for the starwood consumer card before the 8/22 deadline for 30,000 bonus points with $4,500 spend in 3 months.

When I activated the card, however, they told me I only have the regular bonus of 25,000bonus points with $15,000 spend in 6 months.

3 Calls and 2 SMs later this is what I received this afternoon:

Response (Yatender Kumar_MR)     10/06/2011 06:09 PM
Dear nonu,

I understand your concern regarding the bonus Starpoints mentioned in your email.

I can resolve this matter promptly for you.

I request you to provide us with the offer code and also the number of points offered, so that we can research the promotion and assist you. The offer ID is in the alpha numeric form and looks like X000:0000.

You can also provide the Bonus ID (four digit number), which is usually mentioned in bold.

Once we receive the requested information, we will be glad research your account further. We sincerely hope that this will not inconvenience you and look forward to handling your request.
Sincerely,

Yatender Kumar
Email Servicing Team
American Express Interactive Services

I got the offer ID off the forums.

Any help with the Bonus ID?

Thanks in advance
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: theduke on October 19, 2011, 04:15:27 PM
update, finally got the 20 k bonus points :)
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Hudi on October 23, 2011, 05:39:38 PM
I signed up for the consumer card using Dan's links in the beginning of August when this promo was alive and well. I'm havign the same problem with the bonus 20K not being posted after 4500 spend. I sent an SM and got a response that I am not eligible...

I wrote back "I applied for this card during the 30,000 public promo for spending $4,500 and there's no reason that the promo shouldn't be on my account. I remember explicitly on the application that I filled out online (and I have a print out as well) where it stated that I would receive a bonus 20,000 starpoints after 4,500 spend.

Here is the response I got:

We appreciate your interest in the better offer, however, please understand that we cannot link better offers on the Card accounts.

I understand that this may be disappointing to you, but because many of our offers are targeted to specific types of Cardmember, you can expect to see various promotions throughout the year for which you may be eligible.

Our intent is to provide offers that will appeal to various interests and different types of people.

Secondly, we at email servicing cannot contact New Accounts Team, therefore, I am sorry to say that we are unable to verify it with Courtney.

I would appreciate your understanding that we are bound by certain Policies and Procedures and sometimes we may not be able to completely satisfy your needs due to this reason.
Sincerely,

Shelly Champramary
Email Servicing Team



Any suggestions??
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on October 23, 2011, 06:45:31 PM
Any suggestions??

Sure, do what I told everyone else in this thread to do.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: DovidR on October 23, 2011, 08:03:56 PM
Sure, do what I told everyone else in this thread to do.

Note what Hudi mentions:
I signed up for the consumer card using Dan's links in the beginning of August when this promo was alive and well. I'm havign the same problem with the bonus 20K not being posted after 4500 spend. I sent an SM and got a response that I am not eligible...

I wrote back "I applied for this card during the 30,000 public promo for spending $4,500 and there's no reason that the promo shouldn't be on my account. I remember explicitly on the application that I filled out online (and I have a print out as well) where it stated that I would receive a bonus 20,000 starpoints after 4,500 spend.

Here is the response I got:

We appreciate your interest in the better offer, however, please understand that we cannot link better offers on the Card accounts.

I understand that this may be disappointing to you, but because many of our offers are targeted to specific types of Cardmember, you can expect to see various promotions throughout the year for which you may be eligible.

Our intent is to provide offers that will appeal to various interests and different types of people.

Secondly, we at email servicing cannot contact New Accounts Team, therefore, I am sorry to say that we are unable to verify it with Courtney.

I would appreciate your understanding that we are bound by certain Policies and Procedures and sometimes we may not be able to completely satisfy your needs due to this reason.
Sincerely,

Shelly Champramary
Email Servicing Team



Any suggestions??

Something got garbled here
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Hudi on October 23, 2011, 08:29:06 PM
Note what Hudi mentions:Something got garbled here

In one of my SMs, I mentioned that Courtney can verify that it was a public offer. What did I do wrong?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on October 23, 2011, 08:35:37 PM
In one of my SMs, I mentioned that Courtney can verify that it was a public offer. What did I do wrong?
Address it to and request a response from Courtney.
And of course make the subject social media>twitter.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: sruly on October 23, 2011, 10:11:55 PM
Response (Pankaj Anand)     10/23/2011 09:04 PM
Dear ,

I do apologize for the previous response.

I agree that the link is available for everyone on the website to apply for the Starwood Card. However, the 30, 000 points offer is only for people who are not with American Express and apply for the Card as their first Card with us.

If someone already has a Card with American Express, he/she will not receive 30, 000 points. Such Cardmembers are only eligible for 10, 000 points.

Since your are already a Cardmember with us, we cannot apply the promotion on your account.

I hope you understand.

Sincerely,

Pankaj Anand
Manager, Email Servicing Team
American Express Interactive Services
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Hudi on October 24, 2011, 11:08:59 AM
After addressing it to Courtney via Social Media>Twitter. Here is what I got.

FYI: although I did have an spg card prior to this one. I opened it using another AMEX login & new Starwood account which is still not linked to my original account.


Dear__
I have reviewed your account to see if you were eligible for this promotion and I was not able to verify that your account was in fact eligible for this promotion. This particular promotion was for new cardholders who were solicited to apply for the card. Our records also indicate that you have had Starwood Preferred Guest Credit Card with us prior.

I hope you understand our position in this matter. Do not hesitate to contact me directly if you have any further questions or concerns.
Sincerely,

Rachel Toledo
Social Media Response Team
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on October 24, 2011, 11:16:45 AM
You can start a new SM and ask again to that same department if Courtney specifically would be able to research the 30k offer as it was a public offer that you found on DansDeals.

But as always, churning is YMMV.  Even Courtney may reject you for that.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Hudi on October 24, 2011, 12:12:19 PM
thanks Dan!
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: sruly on October 24, 2011, 02:41:50 PM
After addressing it to Courtney via Social Media>Twitter. Here is what I got.


Response (Rachel Toledo)     10/24/2011
Thank you for contacting us,

I have reviewed your account to see if you were eligible for this promotion and I was not able to verify that your account was in fact eligible for this promotion. I will honor the promotion, as a onetime exception, but do want to advise you that we must wait the 6-8 timeframe from when you met the $4500 spend. If you do not receive the 20,000 bonus points by 12/12/11 please contact me via Secure Message and I will be more than happy to issue the bonus points for you.

I look forward to assisting you.

Sincerely,

Rachel Toledo
Social Media Response Team


do you think that the points will actually post ?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Dan on October 24, 2011, 02:46:04 PM
do you think that the points will actually post ?
Of course as long as you follow her instructions.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Hudi on October 24, 2011, 03:34:53 PM
Lucky you!

here is what I got:

It does appear as if you contacted us previously on the same issue and I responded to you.

As previously advised, we would not be able to honor the promotion as this is for new cardholders, you had a Starwood Preferred Guest Credit Card back in May 2008. If this was your first Starwood Card I would have honored the promotion (as a one time courtesy), but because you had one previously we would not be able to honor the promotion.

I hope you understand our position in this matter.
Sincerely,

Rachel Toledo
Social Media Response Team
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: bubbles on October 24, 2011, 03:38:09 PM
Lucky you!

here is what I got:

It does appear as if you contacted us previously on the same issue and I responded to you.

As previously advised, we would not be able to honor the promotion as this is for new cardholders, you had a Starwood Preferred Guest Credit Card back in May 2008. If this was your first Starwood Card I would have honored the promotion (as a one time courtesy), but because you had one previously we would not be able to honor the promotion.

I hope you understand our position in this matter.
Sincerely,

Rachel Toledo
Social Media Response Team


As everyone says YMMV but I was told by more than one rep that since I had the card for more than 2 years I was eligible to get the signup bonus again. It seems to me that their only problem here is that they are still under the impression that this was a targeted offer.
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: trying123 on October 27, 2011, 12:33:08 PM
Does dear Courtney help by the platinum card as well
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: FlyFirst on November 09, 2011, 11:24:25 AM
After my first message I got a positive answer

Response (Olivia Hendricks)     11/09/2011 07:26 AM
Hello
Thank you for your email.

The 10,000 Starpoints for your first purchase are issued within 12 weeks of making the purchase. You should be able to view these points within the next week. Also, I have now issued the 20,000 Starpoints for meeting the spend threshold of $4,500.00 within the first three months of Cardmembership. You should be able to view these 20,000 points in your Starwood account within the next 3-5 business days.

It was my pleasure to assist you.

Sincerely,

Olivia Hendricks
Email Servicing Team
American Express Interactive Services
 
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Ez on November 28, 2011, 05:08:42 PM
I sent just yesterday a message to Courtney, and this is what i got back today.

( I actually applied for the card b4 there was the 30K offer, but it took them a long time to issue the card, so i tried my luck, and it worked b"h)

Quote
Response (Rachel Toledo)     11/28/2011 03:27 PM

Good afternoon,

I will actually be responding on behalf of Courtney who is currently out of the office, but i am aware of the promotion that you are referring to.

Since you did just recently meet the spend and applied for the card (this is being honored as a one time exception), during that timeframe, I have now issued the other 20,000 bonus points. This adjustment will appear on an upcoming statement.

It was my pleasure to assist you. Do not hesitate to contact us directly if you have any further questions or concerns.

Sincerely,

Rachel Toledo
Social Media Response Team
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Yeki89 on April 11, 2012, 12:58:15 PM
Is there any way to get the SPG 30k offer now?
Title: Re: SPG AMEX Consumer And Business 30K Offer
Post by: Drago on April 15, 2012, 03:00:20 AM
Is there any way to get the SPG 30k offer now?
I don't think so, but the last 2 years, the offer was released in the summer, so if you wait, maybe it'll come back.