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DansDeals Forum => Credit Cards => Topic started by: @jack123 on July 10, 2018, 11:18:05 AM

Title: chase inactivity closure
Post by: @jack123 on July 10, 2018, 11:18:05 AM
hi - anyone have experience with chase closing an account due to inactivity? didnt get any notice, and all of a sudden its closed, and a lot of points gone:(

any one have any experience getting them back in a case like this?

They are not being so helpful on the first call...
Title: Re: chase inactivity closure
Post by: ChaimMoskowitz on July 10, 2018, 12:08:12 PM
When was the account closed?
Title: Re: chase inactivity closure
Post by: @jack123 on July 10, 2018, 12:49:31 PM
Not really sure. Last statement was April 3, was no indication of it being the last and didnít get any other notice that I know of. And then just now realized points missing so saw itís closed...

Any help/ advice appreciated. They made a request/ escalated, will get back to me 3-7 days, but if anything I should or shouldnít be doing to make this end better... tia
Title: Re: chase inactivity closure
Post by: LoLo on July 10, 2018, 01:33:14 PM
I had an account closed recently, but received a notice in the mail a month or two ago about it.
Title: Re: chase inactivity closure
Post by: @jack123 on July 10, 2018, 04:01:40 PM
thanks.. they actually just called me back and said I should see the points back on my next statement (different card)... so hopefully that will work out fine...