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Re: airline customer service hearing on capitol hill united collected eight hundred million dollars - thats $800,000,000 in change fees alone last year
May 02, 2017, 10:49:37 AM
Re: Need Help: Booking Delta through KAL for LAX to HNL in this case, and all delta cases, delta DOES NOT provide what level saver info is so your best bet is to look on (or call) KAL first and make sure there is availability. alternatively, you can check other skyteam members websites like AF flying blue and if they show it, it is almost certain to be available on KAL as well
February 22, 2018, 08:54:09 AM
Re: Need help finding a ticket? Post here! Award ticket edition (Master thread)
What's the best way to book a ticket from London to NYC with miles? What miles to use? Is there any trips/tips when booking to/from this location?
i have found aa to be ok. they have availability selectively  on their own metal and dont charge high fees.

February 25, 2018, 09:56:42 PM
Re: Opening Starwood Business Card
i opened a business spg card on a corp i have, im closing the corp now, do i have to cancel this card, will i have a issue with amex if i dont close the card?
you shouldnt have to
but in case they ever ask for tax returns or financial info, you might have to

March 14, 2018, 05:24:31 PM
Re: Brazil Master Thread
You are bringing 22 people with you? It is $45 per visa.
slowly my friend... i'm learning...

November 30, 2018, 12:01:32 AM
AMEX CLAWBACK ADVICE upgraded via offer from green to PRG back in may
spent threshold. received 40,000 points
earlier this week, amex clawed them back after i requested to downgrade back to green. t&c did not say anything about sole discretion, once in lifetime, etc...
so in protest, after 20+ years of loyalty, i am closing all 6 of my cards, including those without annual fees. i know the drill and the impact it might have but i am ok with the move
any suggesstions for best use of transfer of 120,000 MR points before closing accounts?

December 18, 2018, 11:45:52 PM
i meant to reinstate the upgrade, and then reinstate the points...
if youre truly done with them as you say, then reinstate the upgrade, get the points back, transfer out the points, and close down the card before the 30 days is up to pay the AF
i am considering that. need to make sure the points get credited, especially since Amex new policy its one bonus per card family. and if the system recognizes that i got it once, even though it was reversed it might still not give again.

December 20, 2018, 09:44:11 AM
Re: AMEX CLAWBACK ADVICE thanks all for the encouragement and advice
i'm not an expert by any stretch of imagination and in hindsight, better attention and knowledge might have worked more favorably. but i felt that if the right rep got a hold of my complaint, i would get lucky. so, i requested that the upgrade AND downgrade calls be reviewed specifically to listen for the t&c about a time requirement. and in each instance, also reminded the reps about my longevity, tenure with amex, open (and closed) accounts, authorized user on others and overall outstanding relationship with the company. not to mention a shareholder.
i also DID NOT request to re-upgrade and pay the AF
i wrote a nice and detailed letter and now after more than two months, a dedicated MR corporate customer service agent who was assigned to my account, reviewed the entire ordeal, and after following up with me at least once weekly the last few weeks, called me this am to notify me of the outcome.
see image.

February 19, 2019, 10:25:05 AM
Re: A Getaway to Paradise - as2's Private Island Escape this trip is the newest addition to my bucket list
February 27, 2019, 03:02:02 PM
Bank America Virgin Atlantic World Elite Mastercard new benefit We've got some really exciting news. Your Virgin Atlantic World Elite Mastercard® is relaunching with a fantastic new look, and brand new benefits for you to enjoy.

Now, when you spend $25,000 in a year, you'll receive a choice of two fabulous rewards. You can enjoy a Premium upgrade or a companion reward ticket in the same cabin class when you redeem Flying Club miles for a Virgin Atlantic reward ticket. So whether you want to treat yourself or someone else, the choice is yours!

We can't wait for you to discover everything that's new about your card - and carry on enjoying earning 1.5 miles for every $1 spent on purchases.

March 01, 2019, 09:46:01 AM