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Re: Airline Gift Cards And Vouchers Master Thread Well a couple things. Its a Gift Registry and not a Gift Card. And my gift registry didn't update the balance unfortunately. And he claims ALL this happened AFTER he finished his flight, lol.

SO after spending hours trying to find his money to give him the refund with phone calls and tweets and all, he's still going via Paypal. I don't think we follow halacha here, but I think we try. We don't have terms here but to do our best. Which I did. I'll win in Paypal, I've already sent my documents. But if he doesn't want to follow halacha (hamotzi mchaveiro) and despite my best efforts, I caution anyone to work with him in the future.

Whoa! That's pretty drastic of him. However, he did post a week ago that he wasn't getting a response from you.
Obviously there is more going on here...

Either way, I'm not sure what is going on here from either side. He bought a gift card. He got a refund. Whether a partial refund for what happened or a partial refund because his flight got cancelled for weather and he drove, it gets refunded back to the GC. That isn't the seller's issue to refund.
Full stop.
That means that the buyer has a GC balance for the future to use. It's one of the drawbacks of buying a GC to use.
What the buyer is entitled to is access to the GC to use. Is that being given? It's the buyer's issue to deal with United and trying to find it.

For those that need an example: If I buy a GC for a restaurant, and I order over the phone for delivery, they run the GC and send the order. When they deliver the food, I realize they messed up the order. I call and they say they'll refund the GC. It isn't the seller's issue at all. It's my issue to find the refund and use it in the future. It doesn't matter if the seller called in the payment with the GC or I did. Only thing seller "owes me" is access to the GC.

June 14, 2018, 09:34:51 AM