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Amex not covering taxes on Israel rentals?  Amex started covering rentals in Israel in September

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I submitted a claim for car rental damage in Israel with Amex. The car rental companies here charge 17% VAT for damages, and now Amex claim they only cover the damage but not the taxes. I never had such an issue with chase. Did anyone have a similar situation? Is there anything I can do about it?

I checked my T&C and they exclude taxes on repairs , unless required by law to cover them. I assume in the US they do cover taxes, but seems in Israel they won't? If correct, why use Amex to rent?

January 23, 2018, 01:10:32 PM
Re: Chase Travel by Expedia error Iím seeing double. Maybe youíve been hacked.
January 24, 2019, 07:15:10 PM
Re: Booking El Al with Qantas - master thread
So here's the breakdown
Lower Y fares.
Higher J fares on longer routes.
Lower YQ.
5 new partners.
Promised more availability.
Solid devals for LY, luckily we get the good only until Sept.
I guess that explains why ex-TLV has the new rate. Because it's Jun 20th here already.... And yes, J and PE have stayed the same so far BH

June 19, 2019, 08:27:22 PM
Re: What Award Itinerary Did You Just Book/Hold? GPU on award ticket? Since when do GPUs clear on this route?
July 17, 2019, 08:20:41 PM