13
« on: April 24, 2019, 05:12:39 AM »
As you know, I added your wife's name and CC to reservation as per your request when it was booked. You had copies of the chat with ihg and the email of the reservation. Not sure why you called the hotel again the day before (perhaps your wife should've?) to call attention to the reservation, but either way I am under the impression that this is the risk the buyer takes, not that there's some type of seller guarantee...
I told you I would give your money back, and I have even though I don't believe I was obligated to, but I suggested this be discussed in the forum both as a public service so that we can achieve some greater clarity on the implied understanding of these transactions, and so that perhaps, if there is consensus on what should be done, if it's not "buyer has no risk" you would consider a compromise.