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Messages - westman812

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Delta did the same with my wife's flight. Haven't tried calling recently. Tried like two weeks ago, couldn't reach anyone. Doubt that changed. With all their assuring e-mails about having us at the top of their minds, they're just full of it. They want a bailout, yet they do nothing for the consumer. I need a refund, not a travel credit.
Somewhat agree-  this isn't specific performance, they are just telling you they'll get you somewhere around the time you want to get there, so they're within the contract of carriage. Still, they are playing around with the messaging, saying things like "changing the time of the flight" despite the flight being a different flight #. It's clearly a cancellation and accommodation, but they refuse to acknowledge that deliberately. That part isn't cool.

no I was just saying for your case. A quick google search says that if the schedule change is 2 hours or greater you can get a refund

Got it. Apologies- searched and couldn't find that one. Thanks for the response- Will wait to see if they actually consolidate more flights.

they are right. A one hour schedule change does not entitle you to a refund.

It's actually 63 mins. Is it strictly one hour?

Hey guys- I'm sure this is discussed and no surprise- Jetblue seems to be cancelling and consolidating a bunch of flights and just considering them "Changes" of schedule(i.e instead of a 3PM and 5PM, they're doing on 4PM). Called for a refund. but they said that they're allowed to do this, and can only grant a fee waiver to get re-deposited in travel bank. I know others have mentioned going to credit card, but is that really the only option or have some been successful on HUCA?

Destination Guides And Trip Planning / Re: Puerto Rico Master Thread
« on: January 03, 2020, 08:02:51 AM »
When is Yeshiva Week this year?
Think it depends on the community/schools, but anywhere from Jan 16/17-27

Destination Guides And Trip Planning / Re: Puerto Rico Master Thread
« on: January 02, 2020, 12:57:07 PM »
Has anyone every gone in January or is going for yeshiva week  (this year).

I Am strongly considering to go but i am hearing the beaches have very strong waves/current and it is not the ideal time to vacation there.

any advice would be really helpful.

also looking for a kid friendly hotel.

i read through the thread as much as i can and didn't find much advice.

We're a bunch of adults and kids going for yeshiva week. Coco Beach. Didn't do much research, but looks nice/new and only 12K a night, so booked 4 rooms.

Up In The Air / NYC to Paris nonstop-$428
« on: September 13, 2017, 03:12:45 PM »
January to May 2018

Up In The Air / Re: Free Jetsmarter Membership Status Match
« on: July 14, 2017, 01:28:13 PM »
ALOL. Let's begin with them pulling the rug out from under all of the potential customers who had "pay as you go membership." I have seen several reviews indicating stories like this are not uncommon, and the T&C weren't always on their side. As a matter of fact, I believe this was discussed here on the forums as well.
What about it is hard to fathom about how it's profitable?

Still don't really believe they are profitable- most startups aren't. They spend a ton on marketing and . Flying JS since 2015 I can see that they initially began targeting Top line performance through membership growth, but have since expanded to tiered, and "ancillary revenue" like cancellation fees, extra seats, and helicopter transfers. The issue is; they've been so aggressive on those fronts lately, they've exacerbated an already tough model which relies on external operators and empty legs flights. What's worse, they haven't focused on customer service at all. Their customer service only seems to want to upsell you. THis is why it's a flawed model; most startups can afford to have bugs in their system, and only suffer mild mishaps when things are glitchy. Here, one or two bad experiences can cause them to lose memberships, so the margin is very tight, and a lot of times, things aren't even in their control operationally. But they just want to expand without trying to fix issues, have contingencies, or at least want to try and side with customers. They pitched the product as pure luxury, where they really are the LCC of PJs in terms of service. Bottom line; you get what you pay for as always and aline your expectations accordingly.

Up In The Air / Re: Interesting JetSmarter JetDeal Routes
« on: June 14, 2017, 07:32:09 AM »
Chicago to mont tremblant tomorrow 1:36pm.
1) Just as a data point, my experience is that Jetdeals aren't all that reliable. They officially can cancel like 8 hours or so before the flight(maybe it's changed though) but I've been at the airport looking at the plane, and the pilot came and said, we now have paying pax, and Jetsmarter said it "mechanical" cancellation(and they aren't required to accommodate you). They also change the flight times in many instances, so all in all, very good value for free, but once you start putting money up(i.e booking return tickets), it can get pretty sticky. Just beware of this going in. That's not to say that sometimes things work seamlessly, but jetshuttles overall are a lot more reliable.
2) I can get 3 seats on most  jetdeals, so please PM me if there are any interesting to/fr NY deals that the chevra is doing.

Destination Guides And Trip Planning / Re: London Master Thread
« on: May 04, 2017, 09:30:48 AM »
Currently on a quick Business trip to London and had some random thoughts thus far. The Wiki is tremendously helpful:
- AA 772 lie flat is really really solid. Soft product is inconsistent but seat is great with tons of legroom. JFK and LHR lounges are fresh and clean with showers and ironing service in LHR.
-Heathrow express is the way to go(probably stated a few times, but another data point).
-Stayed at the One Aldwych. Ordered food from Hermolis(as the hotel is far from Reubens). Rates aren't cheap, but cheaper than other 5 stars and a lot less stuffy. They asked when and where I wanted food delivered, and delivered to the second of when they said they would. Great location to walk around the city(or Jog, which is a great way to see the city instead of the gym). Indoor pool looked cool too.
-Hermolis food was really good. Tasted as if it was freshly ordered from abigaels or Le marais.
-DD sandwhiches are really good as well. Kosher food situation is really manageable with proper planning.
-London is a really great city. People compare to NYC and dismiss but the character and architecture is really cool.

Deals/Deal Requests / Re: UBER free ice cream Friday!
« on: July 13, 2016, 11:37:32 AM »
is it 2014? Did we just go back in time? If so, bring back the Delta glitch.

Goods For Sale/Trade / Washer Dryer Combo
« on: July 12, 2016, 05:16:35 PM »
Gently used washer dryer all in one unit for sale, due to move. Great machine, fits perfectly in kitchen, no vents needed. Just hook up to hot/cold water and electric and go. Bought in January for $1600. Asking $900 and can arrange for delivery depending on where you're located. Machine is in queens. Pics can be emailed upon request.

Up In The Air / Re: Delta Skymiles
« on: June 21, 2016, 09:33:30 AM »
Came across an amazing value; JFK to YVR nonstop in July at 9.5K miles one way or 19K round trip. Paid fare is $618. 3.2 cent return!

Love this part of the product review  "Assembly is a bit wonky, I don't remember the specific issue, but the design of the thing makes it very difficult to keep square, I should mention though, I put it together alone, and after several curse words got it there. I recommend building it loose before trying to square it up. My only other complaint is that the umbrella is a bit small and can miss the table entirely in late afternoon. Overall it's a great deal for four chairs and nice table"

Up In The Air / Re: KSML (Kosher Airline Meals) Master Thread
« on: May 13, 2016, 09:56:55 AM »
i called them there just as confused lol
They heated up our meal. The FA actually was an off the derech frum guy, so he understood obv, and was very nice. Seats are probably the worst transcontinental seats in the industry, and was very hard to sleep on. I found the old Business PS seats better. I wouldn't pay for first under any circumstances transcontinental. Maybe to DAL or FLL.

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