Show Posts

This section allows you to view all posts made by this member.


Topics - Ploni3

Pages: [1] 2
1
Destination Guides And Trip Planning / Taba, Egypt
« on: January 08, 2020, 07:52:38 PM »
Anyone care to comment on recent experience going over the border from Eilat for one night to Taba to stay at a Taba hotel?  I see there's an Egged bus from the city to the border but what then? Any border fees? How much time does it take to cross the border? How is getting from border to the hotel and back?  Any problems bringing tefilin and a tallis? Any safety issues? Do they give you a new tourist visa when returning to Israel with 90 more days? Any issues crossing at night? Thanks

2
Up In The Air / Priceline flight cancellation
« on: July 09, 2019, 02:05:40 PM »
I have reserved a flight through Priceline for tomorrow morning.  The Priceline confirmation page says that there is free cancellation through tomorrow night. Obviously, that is not correct. Does anyone know how late I can, in fact, cancel without penalty?

3
Up In The Air / Missing baggage claim
« on: July 05, 2019, 11:44:24 AM »
Here is a weird one that I originally posted in the credit card section many months ago but there is an update and it probably better belongs here. My son was flying and his baggage did not show up at the destination. The cc printed policy showed a $1,000 policy.  I had checked online to make sure an independently traveling child would be covered (since this had happened to me before on a different card where my son was not covered) before I had purchased the ticket with this card and checked on line again to confirm. Then I called the company to start the claim and was told that the policy had changed and he was not covered because he was not traveling with me.  I checked again on the website and could not find this update so I called back, spoke to two different departments and a supervisor for close to an hour in total - who all told me that the policy has been changed and that the bank had not updated the website.
I told my son to hold off on purchasing anything but a few hours later sent him a message to just go ahead and buy what he needs and a suit for yomtov which was fast approaching and I would cover it out of pocket. He felt bad and did not buy anything and wore his travel clothes, planning to borrow something to wear over yomtov - and thankfully his luggage showed up in about 24 hours, jut before yomtov.  Because it showed up the airline will not cover anything for the one day it was delayed.
Meanwhile, I took up my frustration with the cc company customer relations and they finally got back to me explaining that there was an exclusion clause that I missed - but they would offer $25 as a goodwill gesture.  I thanked them.
When I downloaded the policy again, I still could not find any such exclusion and I contacted the cc company, asking the rep to please clarify where the exclusion was.  She finally called back and admitted that everyone on her end had been making a mistake and the exclusion applied to a different benefit (trip interruption) but not to the lost baggage claim.  She added that since we did not end up suffering a financial loss, they stood by their goodwill gesture of a $25 gift card.  I told her that in light of all this I felt that, notwithstanding we didn't "incur" financial loss, the $25 token compensation was entirely inadequate. 
...well, after months and months of dealing with ombudsmen and regulators, I have been told that since we suffered no direct financial loss, only lost opportunity, my only recourse is (small claims) court. Anyone with legal expertise care to opine on whether it is worth my time. (Would be in Canada as it was a Canadian issued card). Thnx

4
Destination Guides And Trip Planning / Exotic with minyanim
« on: March 24, 2019, 08:53:22 AM »
What does anyone think is the most "exotic" vacation location with a confirmed 3X daily minyan within 30 minutes? Food I can figure out - but a minyan is either there or not...

5
Credit Cards / Right to Lost Baggage Claim incorrectly denied
« on: October 09, 2018, 02:24:26 PM »
Here is a weird one.  My son was flying and his baggage did not show up at the destination. The cc printed policy showed a $1,000 policy.  I had checked online to make sure an independently traveling child would be covered (since this had happened to me before on a different card where my son was not covered) before I had purchased the ticket with this card and checked on line again to confirm. Then I called the company to start the claim and was told that the policy had changed and he was not covered because he was not traveling with me.  I checked again on the website and could not find this update so I called back, spoke to two different departments and a supervisor for close to an hour in total - who all told me that the policy has been changed and that the bank had not updated the website.
I told my son to hold off on purchasing anything but a few hours later sent him a message to just go ahead and buy what he needs and a suit for yomtov which was fast approaching and I would cover it out of pocket. He felt bad and did not buy anything and wore his travel clothes, planning to borrow something to wear over yomtov - and thankfully his luggage showed up in about 24 hours, jut before yomtov.
Meanwhile, I took up my frustration with the cc company customer relations and they finally got back to me explaining that there was an exclusion clause that I missed - but they would offer $25 as a goodwill gesture.  I thanked them.
When I downloaded the policy again, I still could not find any such exclusion and I contacted the cc company, asking the rep to please clarify where the exclusion was.  She finally called back and admitted that everyone on her end had been making a mistake and the exclusion applied to a different benefit (trip interruption) but not to the lost baggage claim.  She added that since we did not end up suffering a financial loss, they stood by their goodwill gesture of a $25 gift card.  I told her that in light of all this I felt that, notwithstanding we didn't "incur" financial loss, the $25 token compensation was entirely inadequate.  She is taking this up with her team, now.
Does anyone (not personally involved like me) want to suggest what the proper comp should be?

7
Up In The Air / Southwest status match
« on: June 08, 2018, 01:41:47 PM »
90 Days status match with possible extension with LUV travel.
https://www.southwest.com/html/rapidrewards/promotions/swa_status_match.html

8
On The Road / Priceline car rental - no vehicles available
« on: March 30, 2018, 06:39:03 AM »
Hi. I had reserved a van at Dollar via Priceline (pay at the counter) but when I showed up to get it yesterday they told me that they were  out of vehicles entirely for at least the next four hours. After twenty minutes of arguing with the agent and Priceline - and a quick online search showing no suitable alternatives that I could immediately secure, my family's schedule left me no choice but to start ubering everywhere. Of course, I racked up a couple hundred dollars in uber fees, in excess of what the van would have coated, by the end of the day.  Does anyone think that I have any recourse?

9
Destination Guides And Trip Planning / Seacaucus
« on: August 29, 2017, 10:56:22 AM »
overnight in Hyatt Place Secaucus/Meadowlands. I need the earliest and closest shachris minyan so I can get to EWR as early as possible.  Is there a netz at Sanz Hudson County - or anything else anyone would suggest?
thnx

10
On The Road / Israel car rental - second Driver 21
« on: May 05, 2017, 02:08:35 PM »
Does anyone know if any of the rental companies or agencies will add a second Driver 21 yrs of age when first Driver is 25+, without extra fees?

11
Destination Guides And Trip Planning / Azores
« on: March 06, 2017, 08:40:46 AM »
Anyone with any experience with Azores Island (PDL) - is it worth an 8 hr stopover during the day or better to connect immediately?

12
Destination Guides And Trip Planning / Scandinavian kosher choice
« on: March 05, 2017, 08:54:03 PM »
Have a choice for a two day stop over in either Copenhagen, Stockholm, Oslo or Helsinki. Concern about access to kosher food. Official rules prohibit bringing agricultural foods into those cities' countries. Any suggestions as to where it is easier to access reliable kosher food or simply bring it in?

13
Destination Guides And Trip Planning / Newark shul
« on: January 24, 2017, 08:17:53 AM »
With a four hour stop over at EWR at 4:30am are there any shuls close by with a 6/615 minyan where I can uber over to grab shachris and get back in time for the connection? Todah!

14
Destination Guides And Trip Planning / Met Life Stadium restaurants
« on: June 17, 2016, 03:26:43 PM »
Looking for a good place for dinner very close to Met Life Stadium in NJ.  Would prefer deli style. thnx

15
Destination Guides And Trip Planning / LGA hotels
« on: June 03, 2016, 02:55:38 PM »
nothing looks too good. What is the nicest place to stay close to the airport - just overnight - and which shul is closest to catch an early shachris? thnx

Pages: [1] 2