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Topics - irleetnoob

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Up In The Air / Award booking ticketed, but no record found?!
« on: May 22, 2012, 03:59:50 PM »
Hi all,

wanted to ask you all for advice what to do in my situation. Booked a SFO-JKT-HKG-SFO trip for my parents that went through a few date changes, but was finally ticketed and confirmed over the phone.

Parents went on the first leg of the trip alright (SFO to layover in NRT), but there, the next legs (NRT to JKT on Singapore) could not find them in the system. United had no record of any of the rest of the flights either. The parents are off in NRT figuring it out right now; I'm not sure how it was resolved... but I can see all the flights/legs on the United website correctly.

My question: what can I do here to ensure the subsequent legs won't be troubled, and what can I get from United to make up for this ridiculous amount of trouble?

Thanks for your help!

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Up In The Air / Award space open for 1 traveler on search, but not two?
« on: January 14, 2012, 10:30:33 PM »
Hi all,

I'm looking to book tickets for 2 passengers on Continental. When I search for 1 traveler on the CO engine, it shows me some additional spaces I don't see when I search for 2 travelers. Do you happen to know if that's an accurate representation (only 1 space available on that flight) or would the agent be able to book two if I call in?

Thanks for the help!

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Credit Cards / Share a good Amex Plat CSR to help me solve my issues?
« on: August 10, 2011, 12:30:09 AM »
Hi all,

wondering if any of you would be willing to share a CSR you know who's quick and can help me resolve some issues with my acct. Please PM me if you would be willing to share! Won't tell them you referred :)

Long story short, I want to reinstate my closed Amex Plat card since I need it open for them to give me my balance 75K points they forgot (from a 100K match). They keep saying they can't do it because of bogus reasons (ex. i downgraded it to a PRG card...doesn't make sense since I already had a PRG card open, can't see the SM where they promised it, etc). Will talk with another supervisor tomorrow, so hopefully they can resolve it, but otherwise, I'm at my wits' end and short 75K pts :(

Thanks for the help!

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