What rating would you give to a place that makes you wait 15-20 minutes for a table AND makes you wait another 15-20 minutes after being seated for anyone to give you a glance, much less even offer you some bread? Even the water guy probably took 10 minutes. Makes you wait over an hour for the main. Was time crunched and left before the dessert. I didn't see the olive oil cake on the menu btw.
I did not leave a tip, which might be a first for me.
They expanded next door and have lots of seating outside and were packed. IMHO, the food also declined to some degree. Only pro is due to covid, the seating isn't very crowded inside.
I don't want to leave a review on the review sites, because I don't want to hurt him. I hope someone who knows him, shows him this review.
In case anyone thinks I might be biased. Go back and look at my prior reviews of this place. I was raving about it. I used to rank it just above RC and MB.
I don't own a restaurant, but can't imagine what the economics looks like in a COVID environment when you are capped at 25% occupancy, especially one of the higher end restaurants in Manhattan that likely rely on expense accounts like business meetings and larger groups. While on the one hand it isn't unreasonable to expect the same level of service given the price likely hasn't changed, I am not sure that it is totally fair to compare your pre-covid experience to current environment. I think we all need to loosen our standards a bit or else these amazing restaurants likely won't survive.
I guess this board doesn't count as a review site