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« on: February 20, 2020, 12:37:16 AM »
I might be in a sticky situation, would appreciate any help.
1. Is the following officially a financial review?
2. Assuming it is and I can't pass, is it true that it's better to close the account myself (within 14 days) before they do?
3. If I close the accounts myself, should I make sure to pay everything off before or can I close and still pay whenever it is due?
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Dear ***,
We are writing regarding your American Express account(s) referenced above because we have been unable to reach you by telephone.
We are conducting a financial review of your account(s) and we have determined there are financial documents we need from you in order to complete our review. It is important that you call us at the number on the back of your card as soon as possible so that we can discuss what documents are required.
If you fail to provide the documents required within 14 days of the date of this letter, we may take additional credit actions up to and including cancellation of your account(s).
We have placed a restriction on your account(s) and no further charges will be allowed until this matter is resolved.
We look forward to hearing from you soon.
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