« previous next »
Pages: [1]   Go Down

Author Topic: Account Notifications and SMS Alerts  (Read 1817 times)

Offline Work-for-ur-muny

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2014
  • Posts: 3099
  • Total likes: 327
  • DansDeals.com Hat Tips 34
    • View Profile
Account Notifications and SMS Alerts
« on: January 04, 2016, 01:13:22 PM »
A family member of mine called me this morning that (probably) all of the companies from whom he was getting SMS notification alerts have sent him a text message confirming cancellation of alerts despite him never requesting this. Is there anything for him to be worried about? (Companies include Chase, E-Z-Pass, etc. totaling about 6-7 companies.)
« Last Edit: January 04, 2016, 01:26:41 PM by Work-for-ur-muny »
Logged

Offline Venilla

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jun 2014
  • Posts: 847
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: USA
  • Programs: Mothering
Re: All Account Notification Alerts Cancelled
« Reply #1 on: January 04, 2016, 01:15:14 PM »
Quote from: Work-for-ur-muny on January 04, 2016, 01:13:22 PM
A family member of mine called me this morning that (probably) all of the companies from whom he was getting SMS notification alerts have sent him a text message confirming cancellation of alerts despite him never requesting this. Is there anything for him to be worried about? (Companies include Chase, E-Z-Pass, etc. totaling about 6-7 companies.)
Did he just change service provider?
Logged
I like vanilla but my name is Venilla.

Offline Work-for-ur-muny

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2014
  • Posts: 3099
  • Total likes: 327
  • DansDeals.com Hat Tips 34
    • View Profile
Re: All Account Notification Alerts Cancelled
« Reply #2 on: January 04, 2016, 01:16:53 PM »
Quote from: Venilla on January 04, 2016, 01:15:14 PM
Did he just change service provider?
That was my initial thought. Do you have any experience with provider changes causing such things?

He called chase and they confirmed that there's no suspicious activity on his account.
Logged

Offline Venilla

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jun 2014
  • Posts: 847
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: USA
  • Programs: Mothering
Re: All Account Notification Alerts Cancelled
« Reply #3 on: January 04, 2016, 01:19:53 PM »
Quote from: Work-for-ur-muny on January 04, 2016, 01:16:53 PM
That was my initial thought. Do you have any experience with provider changes causing such things?
I remember that a few years ago when I changed providers I had to re-register for Chase alerts.

Quote
He called chase and they confirmed that there's no suspicious activity on his account.
What did they say, did they see a request to cancel the alerts?
Logged
I like vanilla but my name is Venilla.

Offline Work-for-ur-muny

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2014
  • Posts: 3099
  • Total likes: 327
  • DansDeals.com Hat Tips 34
    • View Profile
Re: All Account Notification Alerts Cancelled
« Reply #4 on: January 04, 2016, 01:22:00 PM »
Quote from: Venilla on January 04, 2016, 01:19:53 PM
I remember that a few years ago when I changed providers I had to re-register for Chase alerts.
What did they say, did they see a request to cancel the alerts?
I don't know if he asked them specifically about that, but they did say that they see nothing suspicious.
Logged

Offline Venilla

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jun 2014
  • Posts: 847
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: USA
  • Programs: Mothering
Re: All Account Notification Alerts Cancelled
« Reply #5 on: January 04, 2016, 01:24:07 PM »
Quote from: Work-for-ur-muny on January 04, 2016, 01:22:00 PM
I don't know if he asked them specifically about that, but they did say that they see nothing suspicious.
That doesn't mean anything...
Logged
I like vanilla but my name is Venilla.

Offline Work-for-ur-muny

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2014
  • Posts: 3099
  • Total likes: 327
  • DansDeals.com Hat Tips 34
    • View Profile
Re: All Account Notification Alerts Cancelled
« Reply #6 on: January 04, 2016, 01:26:10 PM »
Quote from: Venilla on January 04, 2016, 01:24:07 PM
That doesn't mean anything...
What more shoud/can he do?
Logged

Offline Venilla

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jun 2014
  • Posts: 847
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: USA
  • Programs: Mothering
Re: All Account Notification Alerts Cancelled
« Reply #7 on: January 04, 2016, 02:37:50 PM »
Quote from: Work-for-ur-muny on January 04, 2016, 01:26:10 PM
What more shoud/can he do?
Did he/she change providers?
First call and ask if they see a request, where it was done, and when it was done.
Logged
I like vanilla but my name is Venilla.

Offline Work-for-ur-muny

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2014
  • Posts: 3099
  • Total likes: 327
  • DansDeals.com Hat Tips 34
    • View Profile
Re: All Account Notification Alerts Cancelled
« Reply #8 on: January 04, 2016, 02:41:35 PM »
Quote from: Venilla on January 04, 2016, 02:37:50 PM
Did he/she change providers?
First call and ask if they see a request, where it was done, and when it was done.
Ok, will tell him. Thanks.
Logged
Pages: [1]   Go Up
« previous next »