Author Topic: St. Regis Bal Harbour  (Read 3328 times)

Offline jomaster28

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Re: St. Regis Bal Harbour
« Reply #75 on: January 10, 2019, 08:00:52 PM »
I am currently staying here and bought somebody’s free nights who is platinum. Upon checkin they told me that unless the person who is platinum member shows up to the hotel I won’t get any platinum benefits (i.e. room upgrade, free breakfast, 4pm late checkout).

I didn’t put up a fight but is that accurate?

Offline Yehuda25

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Re: St. Regis Bal Harbour
« Reply #76 on: January 10, 2019, 08:08:13 PM »
I am currently staying here and bought somebody’s free nights who is platinum. Upon checkin they told me that unless the person who is platinum member shows up to the hotel I won’t get any platinum benefits (i.e. room upgrade, free breakfast, 4pm late checkout).

I didn’t put up a fight but is that accurate?
smart not fighting they know the game.
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Offline shulem92

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Re: St. Regis Bal Harbour
« Reply #77 on: January 10, 2019, 08:08:50 PM »
I am currently staying here and bought somebody’s free nights who is platinum. Upon checkin they told me that unless the person who is platinum member shows up to the hotel I won’t get any platinum benefits (i.e. room upgrade, free breakfast, 4pm late checkout).

I didn’t put up a fight but is that accurate?
at the SRBH it is. they know the shtick...

Offline Yehuda25

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Re: St. Regis Bal Harbour
« Reply #78 on: January 10, 2019, 08:16:31 PM »
at the SRBH it is. they know the shtick...
exactly lol. BH they still let 3rd party reservations check in...
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Online YesThatsMe

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Re: St. Regis Bal Harbour
« Reply #79 on: January 10, 2019, 08:18:58 PM »
exactly lol. BH they still let 3rd party reservations check in...

Why shouldn’t they? It’s not like they’re losing rooms that way.

But giving elite benefits actually effects their bottom line, so they need to find a way out.

Offline Yehuda25

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Re: St. Regis Bal Harbour
« Reply #80 on: January 10, 2019, 09:01:43 PM »
Why shouldn’t they? It’s not like they’re losing rooms that way.

But giving elite benefits actually effects their bottom line, so they need to find a way out.
not if they think that those customers would be paying cash otherwise...
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Offline Dan

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Re: St. Regis Bal Harbour
« Reply #81 on: January 10, 2019, 09:11:26 PM »
not if they think that those customers would be paying cash otherwise...
You can book point rooms for anyone.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline CS1

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Re: St. Regis Bal Harbour
« Reply #82 on: January 10, 2019, 09:14:24 PM »
I am currently staying here and bought somebody’s free nights who is platinum. Upon checkin they told me that unless the person who is platinum member shows up to the hotel I won’t get any platinum benefits (i.e. room upgrade, free breakfast, 4pm late checkout).

I didn’t put up a fight but is that accurate?

the guy who booked your reservation can call and add your name to the existing reservation, to explain that you will be arriving first and checking in first.
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Offline yelped

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Re: St. Regis Bal Harbour
« Reply #83 on: January 10, 2019, 11:13:27 PM »
Would they honor the third party's guest status if the account used to book it is Platinum, and the guest staying is Gold, for example?

Offline shulem92

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Re: St. Regis Bal Harbour
« Reply #84 on: January 11, 2019, 12:35:33 AM »
Would they honor the third party's guest status if the account used to book it is Platinum, and the guest staying is Gold, for example?
sure. they honor status, just not "phantom" status ;)

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Re: St. Regis Bal Harbour
« Reply #85 on: January 11, 2019, 03:46:58 AM »
You can book point rooms for anyone.
I recall seeing the Marriott T&C mentioning you may only gift up to 20 nights a year.

Offline @Yehuda

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Re: St. Regis Bal Harbour
« Reply #86 on: January 11, 2019, 01:08:22 PM »
Any ideas on how to get them to open the secind night. Booked one night and now need second. Thats the only night that week that is not available. A random Tuesday night.
I called reservations dept and they opened a night for me to end my stay.

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Re: St. Regis Bal Harbour
« Reply #87 on: January 11, 2019, 02:45:17 PM »
I called reservations dept and they opened a night for me to end my stay.

Hotel reservation dept or Marriott?
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Offline @Yehuda

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Re: St. Regis Bal Harbour
« Reply #88 on: January 11, 2019, 04:24:27 PM »
Hotel reservation dept or Marriott?
Hotel

Online KSMH

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Re: St. Regis Bal Harbour
« Reply #89 on: January 11, 2019, 04:46:33 PM »
Now get ready for the hotel to get bombarded with requests to open rightfully qualified award rooms.