Author Topic: Chase SW Visa Points Not Posting to Southwest (11+ days as of 1/15/19)  (Read 607 times)

Offline azhoopsfan

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My wife, my mother-in-law and father-in-law, all got the SWA personal card and SWA business card in November.  They satisfied the minimum spend requirements and set their statement closing dates to January 4, 2019. 

The statements closed on each of the their cards and the statements reflected the spending points and bonus points were being transferred to Southwest. 

Typically, points post the next day to the SWA account.  However, it has now been 11 days and their points (including the CP) have not posted to any of their accounts. 

The website says something about system maintenance and Chase says it shows as transferred on their end and to wait 30 days, but are we really the only ones dealing with this?  I assumed I read/hear about others in my same boat. 

Thanks
« Last Edit: January 15, 2019, 08:28:36 PM by azhoopsfan »