The Best and Worst U.S. Airlines of 2018: WSJ Annual Rankings

[Naftuli19]

https://youtu.be/cYATHGh4dyE

[helpyouamdme]

[stmark]

Poll left out southBest!

-1 to the poll.

[12HRS]

Poll left out southBest!

-1 to the poll.

probably used a search engine

[yandmk]

Surprised United hasn't made it to the top (or 2nd place) in any of the categories, considering it is the most promoted airline on DDMS (maybe that's due to their partnership with Chase?)
Though, American Airlines did rank from the lowest in almost every category, which reflects why it's the most bashed US carrier on DDMS...

[Naftuli19]

Surprised United hasn't made it to the top (or 2nd place) in any of the categories, considering it is the most promoted airline on DDMS (maybe that's due to their partnership with Chase?)
Though, American Airlines did rank from the lowest in almost every category, which reflects why it's the most bashed US carrier on DDMS...

Yes i think we all kind of new American was gonna be on bottom everyone bashes them

[Dan]

Surprised United hasn't made it to the top (or 2nd place) in any of the categories, considering it is the most promoted airline on DDMS (maybe that's due to their partnership with Chase?)
Though, American Airlines did rank from the lowest in almost every category, which reflects why it's the most bashed US carrier on DDMS...

So much naarishkeit.

Delta is best operationally.
United is the best for MileagePlus.
AA is terrible at both.

[yandmk]

Delta is best operationally.
United is the best for MileagePlus.
AA is terrible at both.

True.
But especially since today one can earn far more airline miles from cc spending than through flying, operations is probably more significant for most. (And if you're gonna answer "elite status", who needs to be an elite on an airline they rarely fly due to being a failure operationally? Not specifically UA - just in general)

[yelped]

True.
But especially since today one can earn far more airline miles from cc spending than through flying, operations is probably more significant for most. (And if you're gonna answer "elite status", who needs to be an elite on an airline they rarely fly due to being a failure operationally? Not specifically UA - just in general)

You forgot about redeeming miles.... That's the main point... Earning is all pretty much the same.

[jose34]

It seems like the rankings were all about the operational side of things ... on time arrivals, how long the plane was sitting on the tarmac etc which is great however it did not touch on the soft product.
On the other hand the soft product is much more personalized based on individual experiences.