We are truly sorry for this negative experience. We are proud of our stellar reputation for being completely honest and always having the best prices! You are correct, the price of your hat is $200. It was a mistake by the salesperson, who probably confused your coupon for a totally different deal. If this happened to you, please bring in your receipt and we will immediately refund your $20. Plus, allow us to give you a free tie!!
Truly Sorry,
Hatbox Management