Author Topic: Help ASAP pls  (Read 6686 times)

Offline yelped

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Re: Help ASAP pls
« Reply #15 on: March 07, 2019, 04:32:49 PM »
Is there really no comp?
Get ready for people complaining why Dan's Deals hates ElAl.

Offline LoLo

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Re: Help ASAP pls
« Reply #16 on: March 07, 2019, 04:35:42 PM »
Those people are in the PSA thread nowadays.

Offline Baglach

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Re: Help ASAP pls
« Reply #17 on: March 07, 2019, 04:46:07 PM »
Is there really no comp?

There isn't

Offline Dan

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Re: Help ASAP pls
« Reply #18 on: March 07, 2019, 04:48:05 PM »
There isn't
If you were downgraded and refused comp at the gate and after the fact, please pm/email me.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline grodnoking

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Re: Help ASAP pls
« Reply #19 on: March 07, 2019, 04:48:25 PM »
I don't understand how they can not give you comp. Is there something in the terms and conditions of using miles that allows them to just not give you what you paid with miles for?
I'm not who you think I am.

Offline mmgfarb

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Re: Help ASAP pls
« Reply #20 on: March 07, 2019, 04:49:28 PM »
I don't understand how they can not give you comp. Is there something in the terms and conditions of using miles that allows them to just not give you what you paid with miles for?
LY will give you the difference in miles back if you booked with Matmid.
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Offline Dan

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Re: Help ASAP pls
« Reply #21 on: March 07, 2019, 04:55:51 PM »
Any data out there on how often this happens?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline AJK

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Re: Help ASAP pls
« Reply #22 on: March 07, 2019, 05:49:04 PM »
LY will give you the difference in miles back if you booked with Matmid.

That's absurd.
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Offline mmgfarb

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Re: Help ASAP pls
« Reply #23 on: March 07, 2019, 05:57:40 PM »
That's absurd.
I agree, I'm just saying what happens.
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Offline Solma

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Re: Help ASAP pls
« Reply #24 on: March 07, 2019, 11:17:58 PM »
Any data out there on how often this happens?

Happened to me about a month ago. Booked in J thru QF. The flight was overbooked due to the EWR flight being delayed 5 hours and they bumped me to economy.

Offline Dan

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Re: Help ASAP pls
« Reply #25 on: March 07, 2019, 11:22:45 PM »
Happened to me about a month ago. Booked in J thru QF. The flight was overbooked due to the EWR flight being delayed 5 hours and they bumped me to economy.
And what happened when you asked for compensation?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline moe8555

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Re: Help ASAP pls
« Reply #26 on: March 08, 2019, 06:36:16 AM »
If there is a later flight the same day, will they at least let you switch flights and stay in business?

Offline davidrotts63

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Re: Help ASAP pls
« Reply #27 on: March 08, 2019, 07:09:54 AM »
Any data out there on how often this happens?
Not too uncommon.  Whenever they overbook QF pax go first, then Matmid next
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Offline ilherman

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Re: Help ASAP pls
« Reply #28 on: March 08, 2019, 11:27:38 AM »
Is there really no comp?
No, there isn't. And I believe I have recording speaking with the airport agent to back it up.

But this is not the only issue. This is the last issue.

We gotta talk

a. Why do they officially overbook their planes?

b. When they officially overbook why don't they look for volunteers?

c.  Why won't they bother to do anything a little complicated in order to make things work? For example, switching a pax from jfk flight who is willing to volunteer from biz to economy to accommodate 75 year old lady from Newark plane being bumped. (explained in detail on other post)

And last, compensation. In airport they for sure don't offer. They don't even apologize. They just say sorry you're first on list to be bumped take it or leave it. I would guess when you email customer relations you will get a stunning $300 cert to use on elal flights..
You can say what you think when you think what you say.

Offline ExGingi

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Re: Help ASAP pls
« Reply #29 on: March 08, 2019, 11:47:06 AM »
No, there isn't. And I believe I have recording speaking with the airport agent to back it up.

But this is not the only issue. This is the last issue.

We gotta talk

a. Why do they officially overbook their planes?

b. When they officially overbook why don't they look for volunteers?

c.  Why won't they bother to do anything a little complicated in order to make things work? For example, switching a pax from jfk flight who is willing to volunteer from biz to economy to accommodate 75 year old lady from Newark plane being bumped. (explained in detail on other post)

And last, compensation. In airport they for sure don't offer. They don't even apologize. They just say sorry you're first on list to be bumped take it or leave it. I would guess when you email customer relations you will get a stunning $300 cert to use on elal flights..

Why would you expect any different from ELAL?
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan