Author Topic: elal changed the date and location of my flight  (Read 3993 times)

Offline curly

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elal changed the date and location of my flight
« on: March 11, 2019, 03:09:54 PM »
Seems that Elal canceled the flight i was booked on, and rebooked me for the next day from a different airport. they sent me an email saying that they switched my seat assignment, but when you look closer you see that they pushed off my tickets to the next day and from a different airport, and not a night flight. what can i expect them to do about this?

Offline coralsnake

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Re: elal changed the date and location of my flight
« Reply #1 on: March 11, 2019, 03:26:39 PM »
Seems that Elal canceled the flight i was booked on, and rebooked me for the next day from a different airport. they sent me an email saying that they switched my seat assignment, but when you look closer you see that they pushed off my tickets to the next day and from a different airport, and not a night flight. what can i expect them to do about this?
Sounds like you were BONVoYed.
"Here at DansDeals we don’t do buses." -Dan

Offline mmgfarb

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Re: elal changed the date and location of my flight
« Reply #2 on: March 11, 2019, 03:31:12 PM »
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline lubaby

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Re: elal changed the date and location of my flight
« Reply #3 on: March 11, 2019, 03:36:24 PM »
Seems that Elal canceled the flight i was booked on, and rebooked me for the next day from a different airport. they sent me an email saying that they switched my seat assignment, but when you look closer you see that they pushed off my tickets to the next day and from a different airport, and not a night flight. what can i expect them to do about this?
Elal:
"Hey, so remember how you were planning on flying from Tel Aviv to Paris? Well, we decided you'd be better off visiting Bangkok, here's your new boarding pass"  ::)

Offline curly

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Re: elal changed the date and location of my flight
« Reply #4 on: March 11, 2019, 03:41:51 PM »
Elal:
"Hey, so remember how you were planning on flying from Tel Aviv to Paris? Well, we decided you'd be better off visiting Bangkok, here's your new boarding pass"  ::)
basically! so now what?

Offline davidrotts63

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Re: elal changed the date and location of my flight
« Reply #5 on: March 11, 2019, 03:44:02 PM »
Elal:
"Hey, so remember how you were planning on flying from Tel Aviv to Paris in January? Well, we decided you'd be better off visiting Bangkok in April, here's your new boarding pass"  ::)
FTFY
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline lubaby

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Re: elal changed the date and location of my flight
« Reply #6 on: March 11, 2019, 03:49:53 PM »
basically! so now what?
How did you book? If directly with airline, call them. At the very least, they should offer you a full refund (if they don't have any suitable alternatives).

If booked with a OTA / TA, you need to contact them to liaise with the airline for you..

Offline tavster

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Re: elal changed the date and location of my flight
« Reply #7 on: March 11, 2019, 05:04:55 PM »
When you look closer you see that they pushed off my tickets to the next day and from a different airport
What was the original airport and what's the new one?

Offline yochai

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Re: elal changed the date and location of my flight
« Reply #8 on: March 11, 2019, 05:14:16 PM »
What was the original airport and what's the new one?
EWR/JFK or LHR/LTN?

Offline yandmk

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Re: elal changed the date and location of my flight
« Reply #9 on: March 11, 2019, 05:15:01 PM »
What was the original airport and what's the new one?
I'm sure it's JFK/EWR or LHR/LTN
If it's anything else, I think he'd say so explicitly....

Offline 159dallas

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Re: elal changed the date and location of my flight
« Reply #10 on: March 11, 2019, 10:16:21 PM »
I'm sure it's JFK/EWR or LHR/LTN
If it's anything else, I think he'd say so explicitly....

What else could it have been? Does elal fly to CDG/ORY

Offline tavster

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Re: elal changed the date and location of my flight
« Reply #11 on: March 12, 2019, 01:27:50 AM »
What else could it have been?
A couple of weeks ago I called LY to try and book an award ticket to BRU. It was sold out so they said: why don't you go to AMS, "it's very close".. so with that in mind everything is possible  ;D

Offline 12HRS

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Re: elal changed the date and location of my flight
« Reply #12 on: March 12, 2019, 08:26:00 AM »
A couple of weeks ago I called LY to try and book an award ticket to BRU. It was sold out so they said: why don't you go to AMS, "it's very close".. so with that in mind everything is possible  ;D

If they assumed you were traveling for leisure its not abnormal for a TA to give other options

Offline ExGingi

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Re: elal changed the date and location of my flight
« Reply #13 on: March 12, 2019, 08:31:04 AM »
A couple of weeks ago I called LY to try and book an award ticket to BRU. It was sold out so they said: why don't you go to AMS, "it's very close".. so with that in mind everything is possible  ;D
And after all, how far (and different) is an economy seat from a business seat?
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline Muhammad

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Re: elal changed the date and location of my flight
« Reply #14 on: March 12, 2019, 12:33:47 PM »
What else could it have been? Does elal fly to CDG/ORY
CDG yes
ORY no

Offline curly

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Re: elal changed the date and location of my flight
« Reply #15 on: March 12, 2019, 11:13:08 PM »
I'm sure it's JFK/EWR or LHR/LTN
If it's anything else, I think he'd say so explicitly....

yes was jfk/ewr swap.
thankfully they refunded the whole ticket!