Author Topic: elal changed the date and location of my flight  (Read 1775 times)

Offline curly

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Feb 2014
  • Posts: 284
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
elal changed the date and location of my flight
« on: March 11, 2019, 03:09:54 PM »
Seems that Elal canceled the flight i was booked on, and rebooked me for the next day from a different airport. they sent me an email saying that they switched my seat assignment, but when you look closer you see that they pushed off my tickets to the next day and from a different airport, and not a night flight. what can i expect them to do about this?

Offline coralsnake

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2008
  • Posts: 4509
  • Total likes: 133
  • DansDeals.com Hat Tips 9
    • View Profile
Re: elal changed the date and location of my flight
« Reply #1 on: March 11, 2019, 03:26:39 PM »
Seems that Elal canceled the flight i was booked on, and rebooked me for the next day from a different airport. they sent me an email saying that they switched my seat assignment, but when you look closer you see that they pushed off my tickets to the next day and from a different airport, and not a night flight. what can i expect them to do about this?
Sounds like you were BONVoYed.
"Here at DansDeals we donít do buses." -Dan

Online mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 7347
  • Total likes: 582
  • DansDeals.com Hat Tips 3
    • View Profile
Re: elal changed the date and location of my flight
« Reply #2 on: March 11, 2019, 03:31:12 PM »
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline lubaby

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2010
  • Posts: 4364
  • Total likes: 192
  • DansDeals.com Hat Tips 12
  • Gender: Male
    • View Profile
  • Location: New York
  • Programs: Hertz PC, National EE
Re: elal changed the date and location of my flight
« Reply #3 on: March 11, 2019, 03:36:24 PM »
Seems that Elal canceled the flight i was booked on, and rebooked me for the next day from a different airport. they sent me an email saying that they switched my seat assignment, but when you look closer you see that they pushed off my tickets to the next day and from a different airport, and not a night flight. what can i expect them to do about this?
Elal:
"Hey, so remember how you were planning on flying from Tel Aviv to Paris? Well, we decided you'd be better off visiting Bangkok, here's your new boarding pass"  ::)
Once the game is over, the king and the pawn go back in the same box.

Offline curly

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Feb 2014
  • Posts: 284
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
Re: elal changed the date and location of my flight
« Reply #4 on: March 11, 2019, 03:41:51 PM »
Elal:
"Hey, so remember how you were planning on flying from Tel Aviv to Paris? Well, we decided you'd be better off visiting Bangkok, here's your new boarding pass"  ::)
basically! so now what?

Online davidrotts63

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2017
  • Posts: 6214
  • Total likes: 625
  • DansDeals.com Hat Tips 21
  • Gender: Male
    • View Profile
  • Programs: Hertz Gold, Hyatt Member, BA Blue, Ebay banned, Amazon Prime
Re: elal changed the date and location of my flight
« Reply #5 on: March 11, 2019, 03:44:02 PM »
Elal:
"Hey, so remember how you were planning on flying from Tel Aviv to Paris in January? Well, we decided you'd be better off visiting Bangkok in April, here's your new boarding pass"  ::)
FTFY
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline lubaby

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2010
  • Posts: 4364
  • Total likes: 192
  • DansDeals.com Hat Tips 12
  • Gender: Male
    • View Profile
  • Location: New York
  • Programs: Hertz PC, National EE
Re: elal changed the date and location of my flight
« Reply #6 on: March 11, 2019, 03:49:53 PM »
basically! so now what?
How did you book? If directly with airline, call them. At the very least, they should offer you a full refund (if they don't have any suitable alternatives).

If booked with a OTA / TA, you need to contact them to liaise with the airline for you..
Once the game is over, the king and the pawn go back in the same box.

Offline tavster

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Jan 2015
  • Posts: 329
  • Total likes: 5
  • DansDeals.com Hat Tips 2
    • View Profile
Re: elal changed the date and location of my flight
« Reply #7 on: March 11, 2019, 05:04:55 PM »
When you look closer you see that they pushed off my tickets to the next day and from a different airport
What was the original airport and what's the new one?

Offline yochai

  • Dansdeals Gold Elite
  • ***
  • Join Date: Feb 2015
  • Posts: 216
  • Total likes: 10
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Jacksonville, FL
Re: elal changed the date and location of my flight
« Reply #8 on: March 11, 2019, 05:14:16 PM »
What was the original airport and what's the new one?
EWR/JFK or LHR/LTN?

Offline yandmk

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Aug 2014
  • Posts: 1298
  • Total likes: 53
  • DansDeals.com Hat Tips 18
    • View Profile
Re: elal changed the date and location of my flight
« Reply #9 on: March 11, 2019, 05:15:01 PM »
What was the original airport and what's the new one?
I'm sure it's JFK/EWR or LHR/LTN
If it's anything else, I think he'd say so explicitly....

Offline 159dallas

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Dec 2013
  • Posts: 631
  • Total likes: 10
  • DansDeals.com Hat Tips 4
  • Gender: Male
    • View Profile
  • Location: Dallas
  • Programs: Hertz Presidential Elite Enterprise Executive Elite
Re: elal changed the date and location of my flight
« Reply #10 on: March 11, 2019, 10:16:21 PM »
I'm sure it's JFK/EWR or LHR/LTN
If it's anything else, I think he'd say so explicitly....

What else could it have been? Does elal fly to CDG/ORY

Offline tavster

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Jan 2015
  • Posts: 329
  • Total likes: 5
  • DansDeals.com Hat Tips 2
    • View Profile
Re: elal changed the date and location of my flight
« Reply #11 on: March 12, 2019, 01:27:50 AM »
What else could it have been?
A couple of weeks ago I called LY to try and book an award ticket to BRU. It was sold out so they said: why don't you go to AMS, "it's very close".. so with that in mind everything is possible  ;D

Offline 12HRS

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2013
  • Posts: 4523
  • Total likes: 217
  • DansDeals.com Hat Tips 6
    • View Profile
Re: elal changed the date and location of my flight
« Reply #12 on: March 12, 2019, 08:26:00 AM »
A couple of weeks ago I called LY to try and book an award ticket to BRU. It was sold out so they said: why don't you go to AMS, "it's very close".. so with that in mind everything is possible  ;D

If they assumed you were traveling for leisure its not abnormal for a TA to give other options

Online ExGingi

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Nov 2015
  • Posts: 5548
  • Total likes: 863
  • DansDeals.com Hat Tips 6
    • View Profile
  • Location: 770
Re: elal changed the date and location of my flight
« Reply #13 on: March 12, 2019, 08:31:04 AM »
A couple of weeks ago I called LY to try and book an award ticket to BRU. It was sold out so they said: why don't you go to AMS, "it's very close".. so with that in mind everything is possible  ;D
And after all, how far (and different) is an economy seat from a business seat?
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline Muhammad

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jan 2019
  • Posts: 117
  • Total likes: 4
  • DansDeals.com Hat Tips 0
    • View Profile
Re: elal changed the date and location of my flight
« Reply #14 on: March 12, 2019, 12:33:47 PM »
What else could it have been? Does elal fly to CDG/ORY
CDG yes
ORY no