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Author Topic: Saphire Reserve Travel Benefit Woes  (Read 1422 times)

Offline GoodGuy

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Saphire Reserve Travel Benefit Woes
« on: March 28, 2019, 06:06:55 PM »
Has anyone encountered difficulty when trying to redeem CSR travel points by booking tickets directly through their site?
I have spent countless hours first via computer, then reaching out to their agents, supervisors, etc. trying to book 8 tickets and only at the very end of the process get an error message "sorry"....  In effect saying that although I pay the $450 annual fee, in actuality, I cannot benefit from the higher point exchange by booking through them. Thoughts?
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Offline S209

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Re: Saphire Reserve Travel Benefit Woes
« Reply #1 on: March 28, 2019, 08:52:34 PM »
Quote from: GoodGuy on March 28, 2019, 06:06:55 PM
Has anyone encountered difficulty when trying to redeem CSR travel points by booking tickets directly through their site?
I have spent countless hours first via computer, then reaching out to their agents, supervisors, etc. trying to book 8 tickets and only at the very end of the process get an error message "sorry"....  In effect saying that although I pay the $450 annual fee, in actuality, I cannot benefit from the higher point exchange by booking through them. Thoughts?
What kind of error message?
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Offline ludmila

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Re: Saphire Reserve Travel Benefit Woes
« Reply #2 on: March 28, 2019, 08:55:11 PM »
Weird, never heard this before. Please state what does the error message say or code as?
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Offline tzifanya54

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Re: Saphire Reserve Travel Benefit Woes
« Reply #3 on: March 28, 2019, 09:20:28 PM »
Quote from: GoodGuy on March 28, 2019, 06:06:55 PM
Has anyone encountered difficulty when trying to redeem CSR travel points by booking tickets directly through their site?
I have spent countless hours first via computer, then reaching out to their agents, supervisors, etc. trying to book 8 tickets and only at the very end of the process get an error message "sorry"....  In effect saying that although I pay the $450 annual fee, in actuality, I cannot benefit from the higher point exchange by booking through them. Thoughts?
I’m confused do you have the reserve? What does the AF have to do with this?
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Offline DealKiller

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Re: Saphire Reserve Travel Benefit Woes
« Reply #4 on: March 28, 2019, 11:54:13 PM »
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Offline yitzgar

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Re: Saphire Reserve Travel Benefit Woes
« Reply #5 on: March 29, 2019, 12:03:00 AM »
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Offline DealKiller

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Re: Saphire Reserve Travel Benefit Woes
« Reply #6 on: March 29, 2019, 12:07:45 AM »
Quote from: yitzgar on March 29, 2019, 12:03:00 AM
Says he did
Weird they could not help.
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