I just got an email from Amex that "After careful review of your MR account, we have removed points in your account... We recently noticed point accrual or redemption activity indicates a manner that is not appropriate..." They go on to include the paragraph from Terms "If we in our sole discretion determine that you have engaged in abuse, misuse...."After logging into my account I noticed a points adjustment of 25k. Anyone have this happen to them? And any chance Amex will continue to pursue further investigation into my account (FR or account shutdown)?
Do you know why they deducted it ?
yeah, they recently did this to me too. But I do agree, 25k seems quite odd...
How do I safely spend $2500 until June 25th to meet the spend req on my Aspire card? I worry about using it to send paypal payment or even a $500 GC. Don't want to get shut down but I still have to meet at least $2500 in spend req in next 45 days.Upgraded on 24th March and I have been struggling to spend the $4K spend req. If I don't do it, I won't receive the bonus points.I have been using it for everyday spend such as at grocery and clothing items online and few hundred is theme park tickets.
you can MS relatively safely with BGs. Just make sure you do it responsibly and maybe dont make a habit out of it. Do your research, read the wiki and ask for help...https://forums.dansdeals.com/index.php?topic=97891.0
I posted my Qs there. I didn't get what it is. I risk getting shut down for $500 or more spend on GCs or pay mortgage with the card with payment site. My only 2 big spend on the Aspire card is $400 at homedepot online pruchase and $400 at legoland tickets. The other purchases are small grocery and restaurant purchases. I still have $2300 to spend until June 24th and if NOT, I get no bonus and I would have paid the $450 fee. Amex is SO NOTORIUS . They have shut me down before back in around 2008 for large spend on GCs. I have amex aspire card now because of the Citi Hilton got changed to Amex hilton.
Amex closed a friend of mine's account with 300k+ MR points. Rep says due to "inactivity". No notice was given (rep claims they warned of closure due to inactivity during a phone conversation a few months ago when AH called to downgrade from a Biz gold to green, which according to AH is not true).Points are gone and Amex says there's nothing to be done. Any advice other than small claims court?
Unfortunately once gone nothing to do.
How can they legally take away your points without notice?
They can't. Hence why you can sue them
Usually the MR account is still active for 30 days, you just can't access it online. Try speaking to an MR supervisor and see if they can transfer the points out OTP.